Technical support specialist jobs in Saginaw, MI - 120 jobs
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Client Relationship Analyst
Morgan Stanley 4.6
Technical support specialist job in Saginaw, MI
Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
Executing money movement transactions at the request of the client and/or FA/PWA
Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA
Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
Assist Fas/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems
Assist with data entry for key client needs such as new account opening and financial planning at the direction of the Fas/PWAs/teams
Supporting the Fas / PWAs / teams' marketing strategy (e.g., website maintenance)
Assist Fas / PWAs/ teams in delivering against their business plan and client service model
Remaining current on all policies, procedures and new platforms
Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with Fas/PWAs/teams as needed)
Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
Assisting with general in-office support functions such as copying, filing and scanning documentation
Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High School Diploma/Equivalency
College degree preferred
Industry experience is a plus
Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
Detail orientated with superior organizational skills and ability to prioritize
Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Exceptional writing, interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multi-task
Goal oriented, self-motivated and results driven
Reports to:
Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$63k-94k yearly est. Auto-Apply 60d+ ago
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Computer Field Tech Position- Flint MI
BC Tech Pro 4.2
Technical support specialist job in Flint, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Site Support Analyst
General Motors 4.6
Technical support specialist job in Saginaw, MI
The Role General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world. The organization plays a crucial role in GM's overall vision of Zero Crashes, Zero Emissions, and Zero Congestion. In your role as a manufacturing Site Support Analyst, you will help our manufacturing partners meet daily production targets. In addition, you will ensure that safety and quality standards are met.
While working in an action-oriented environment, you will gain a variety of experiences every day. Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives.
What You'll Do
* Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents.
* Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets).
* Saginaw, Bay City and Flint are a 3 shift plants and at times you'll work 1st, 2nd, or 3rd shift.
* Position has potential of working at heights, elevated platforms, and climbing ladders.
* Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions
* Support the incident management process to coordinate issue resolution
* Complete assigned IT project tasks (Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution).
* Work with our Business Partners to ensure their IT needs are met.
* Interact with all levels of the workforce from hourly union production workers up to plant executive leadership.
* Potential to support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems.
Your Skills & Abilities (Required Qualifications)
* Associate's degree in Computer Science, Computer Engineering, Cyber Security or related field, or equivalent work experience.
* Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.
* Ability to support Windows PCs and peripherals.
* Knowledge of client hardware use, repair, and replacement.
* Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills.
* Demonstrate initiative beyond the assigned work to improve output and/or assist others.
What Will Give You A Competitive Edge (Preferred Qualifications)
* Experience supporting end-user devices/networks in Information Technology.
* Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar).
* Knowledge of Client Operating Systems (Windows 10, Windows 11).
* Knowledge of Cisco routers, switches, and wireless access points.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$92k-118k yearly est. Auto-Apply 4d ago
Site Support Analyst
GM 2.9
Technical support specialist job in Saginaw, MI
The Role General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world. The organization plays a crucial role in GM's overall vision of Zero Crashes, Zero Emissions, and Zero Congestion. In your role as a manufacturing Site Support Analyst, you will help our manufacturing partners meet daily production targets. In addition, you will ensure that safety and quality standards are met.
While working in an action-oriented environment, you will gain a variety of experiences every day. Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives.
What You'll Do
Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents.
Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets).
Saginaw, Bay City and Flint are a 3 shift plants and at times you'll work 1st, 2nd, or 3rd shift.
Position has potential of working at heights, elevated platforms, and climbing ladders.
Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions
Support the incident management process to coordinate issue resolution
Complete assigned IT project tasks
(Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution
).
Work with our Business Partners to ensure their IT needs are met.
Interact with all levels of the workforce from hourly union production workers up to plant executive leadership.
Potential to support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems.
Your Skills & Abilities (Required Qualifications)
Associate's degree in Computer Science, Computer Engineering, Cyber Security or related field, or equivalent work experience.
Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.
Ability to support Windows PCs and peripherals.
Knowledge of client hardware use, repair, and replacement.
Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills.
Demonstrate initiative beyond the assigned work to improve output and/or assist others.
What Will Give You A Competitive Edge (Preferred Qualifications)
Experience supporting end-user devices/networks in Information Technology.
Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar).
Knowledge of Client Operating Systems (Windows 10, Windows 11).
Knowledge of Cisco routers, switches, and wireless access points.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$63k-106k yearly est. Auto-Apply 4d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support specialist job in Midland, MI
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$57k-81k yearly est. 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Saginaw, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-40k yearly est. 12d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical support specialist job in Flint, MI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$42k-60k yearly est. 60d+ ago
IT Help Desk Technician
Kettering University 4.3
Technical support specialist job in Flint, MI
Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop SupportTechnicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required.
Preferred Qualifications
-At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service
$54k-73k yearly est. 60d+ ago
On-Call IT Field Technician - Detroit-Warren-Dearborn, MI - Hiring Now
Geeks On Site 3.1
Technical support specialist job in Flushing, MI
Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technicalsupport to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
???? Intro Call - A recruiter will contact you for a quick chat
???? Onboarding - Complete paperwork and tax forms electronically
???? Background Check - Mandatory before activation
???? Set Your Availability - You enter your availability in our tech portal
???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Description
The Tech Specialist is a member of our client's Collaboration Services Team. The initial focus of this role will be to support the setup, configuration, and programming of Microsoft Teams Room (MTR) Systems and BYOD Conference Room AV solutions, along with new application servers in support of the client's global Crestron room scheduling solution. This will include the update of the software application and configuration of MTR Devices and room scheduling panels. The ability to troubleshoot is essential. The role will require escalation to appropriate parties, including manufacturers. The role requires strong communication skills, both written and verbal.
Essential Duties and Responsibilities
Key technicalsupport resource for the server and application upgrade of the client room scheduling solution.
Provide run the business support of the client's global hybrid conference solution. This includes:
Initial response to service issues with the scheduling service
Programming the server for new panel additions
Escalation for service as required
Coordination of new implementations with project teams
Management of the scheduling solutions asset and informational records
Management of end user training and user guide documentation for the scheduling system.
Manage client processes for device management
Assist in the set up and testing of new AV and Collaboration technologies.
Will require coordination of risk assessments with IT security team.
Ability to work with key client contacts and vendors globally.
Other duties assigned as assigned
Skills and Abilities
Must have ability to lead and contribute individually, as well as work productively within a team and across functional disciplines
Strong communication skills, both written and oral - along with professional, interpersonal and relationship building skills
Strong ability to multi-task, prioritize, manage time and work in a self-directed manner
Technical aptitude and ability to be a self-driven learner with credible understanding network environments.
Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat.
Education and/or Experience
Experience in Microsoft Teams Rooms/Conference Room AV Standards
Experience with Application Servers and SQL Server Database
Technical experience in configuring large scale Crestron Room Schedulers within an enterprise
Experience with Microsoft Exchange/Office 365 with Exchange Web Services (EWS)
Experience with Windows Server 2016/2019
Associates Degree in Computer Science, Computer Engineering, Information Systems or equivalent experience preferred.
2 - 5 years of experience with Information Technology, as well as customer service, preferably in a corporate environment.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Direct Reports
None
Work Hours
AVI-SPL reserves the right to alter work hours and work location as deems necessary
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law
Description
The Tech Specialist is a member of our client's Collaboration Services Team. The initial focus of this role will be to support the setup, configuration, and programming of Microsoft Teams Room (MTR) Systems and BYOD Conference Room AV solutions, along with new application servers in support of the client's global Crestron room scheduling solution. This will include the update of the software application and configuration of MTR Devices and room scheduling panels. The ability to troubleshoot is essential. The role will require escalation to appropriate parties, including manufacturers. The role requires strong communication skills, both written and verbal.
Essential Duties and Responsibilities
Key technicalsupport resource for the server and application upgrade of the client room scheduling solution.
Provide run the business support of the client's global hybrid conference solution. This includes:
Initial response to service issues with the scheduling service
Programming the server for new panel additions
Escalation for service as required
Coordination of new implementations with project teams
Management of the scheduling solutions asset and informational records
Management of end user training and user guide documentation for the scheduling system.
Manage client processes for device management
Assist in the set up and testing of new AV and Collaboration technologies.
Will require coordination of risk assessments with IT security team.
Ability to work with key client contacts and vendors globally.
Other duties assigned as assigned
Skills and Abilities
Must have ability to lead and contribute individually, as well as work productively within a team and across functional disciplines
Strong communication skills, both written and oral - along with professional, interpersonal and relationship building skills
Strong ability to multi-task, prioritize, manage time and work in a self-directed manner
Technical aptitude and ability to be a self-driven learner with credible understanding network environments.
Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat.
Education and/or Experience
Experience in Microsoft Teams Rooms/Conference Room AV Standards
Experience with Application Servers and SQL Server Database
Technical experience in configuring large scale Crestron Room Schedulers within an enterprise
Experience with Microsoft Exchange/Office 365 with Exchange Web Services (EWS)
Experience with Windows Server 2016/2019
Associates Degree in Computer Science, Computer Engineering, Information Systems or equivalent experience preferred.
2 - 5 years of experience with Information Technology, as well as customer service, preferably in a corporate environment.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Direct Reports
None
Work Hours
AVI-SPL reserves the right to alter work hours and work location as deems necessary
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law
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The Tech Specialist is a member of our client's Collaboration Services Team. The initial focus of this role will be to support the setup, configuration, and programming of Microsoft Teams Room (MTR) Systems and BYOD Conference Room AV solutions, along with new application servers in support of the client's global Crestron room scheduling solution. This will include the update of the software application and configuration of MTR Devices and room scheduling panels. The ability to troubleshoot is essential. The role will require escalation to appropriate parties, including manufacturers. The role requires strong communication skills, both written and verbal.
Essential Duties and Responsibilities
* Key technicalsupport resource for the server and application upgrade of the client room scheduling solution.
* Provide run the business support of the client's global hybrid conference solution. This includes:
* Initial response to service issues with the scheduling service
* Programming the server for new panel additions
* Escalation for service as required
* Coordination of new implementations with project teams
* Management of the scheduling solutions asset and informational records
* Management of end user training and user guide documentation for the scheduling system.
* Manage client processes for device management
* Assist in the set up and testing of new AV and Collaboration technologies.
* Will require coordination of risk assessments with IT security team.
* Ability to work with key client contacts and vendors globally.
* Other duties assigned as assigned
Skills and Abilities
* Must have ability to lead and contribute individually, as well as work productively within a team and across functional disciplines
* Strong communication skills, both written and oral - along with professional, interpersonal and relationship building skills
* Strong ability to multi-task, prioritize, manage time and work in a self-directed manner
* Technical aptitude and ability to be a self-driven learner with credible understanding network environments.
* Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat.
Education and/or Experience
* Experience in Microsoft Teams Rooms/Conference Room AV Standards
* Experience with Application Servers and SQL Server Database
* Technical experience in configuring large scale Crestron Room Schedulers within an enterprise
* Experience with Microsoft Exchange/Office 365 with Exchange Web Services (EWS)
* Experience with Windows Server 2016/2019
* Associates Degree in Computer Science, Computer Engineering, Information Systems or equivalent experience preferred.
* 2 - 5 years of experience with Information Technology, as well as customer service, preferably in a corporate environment.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Direct Reports
* None
Work Hours
AVI-SPL reserves the right to alter work hours and work location as deems necessary
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law
Responsibilities Job Summary The Tech Specialist is a member of our client's Collaboration Services Team. The initial focus of this role will be to support the setup, configuration, and programming of Microsoft Teams Room (MTR) Systems and BYOD Conference Room AV solutions, along with new application servers in support of the client's global Crestron room scheduling solution. This will include the update of the software application and configuration of MTR Devices and room scheduling panels. The ability to troubleshoot is essential. The role will require escalation to appropriate parties, including manufacturers. The role requires strong communication skills, both written and verbal. Essential Duties and Responsibilities - Key technicalsupport resource for the server and application upgrade of the client room scheduling solution. - Provide run the business support of the client's global hybrid conference solution. This includes: - Initial response to service issues with the scheduling service - Programming the server for new panel additions - Escalation for service as required - Coordination of new implementations with project teams - Management of the scheduling solutions asset and informational records - Management of end user training and user guide documentation for the scheduling system. - Manage client processes for device management - Assist in the set up and testing of new AV and Collaboration technologies. - Will require coordination of risk assessments with IT security team. - Ability to work with key client contacts and vendors globally. - Other duties assigned as assigned Skills and Abilities - Must have ability to lead and contribute individually, as well as work productively within a team and across functional disciplines - Strong communication skills, both written and oral - along with professional, interpersonal and relationship building skills - Strong ability to multi-task, prioritize, manage time and work in a self-directed manner - Technical aptitude and ability to be a self-driven learner with credible understanding network environments. - Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat. Education and/or Experience - Experience in Microsoft Teams Rooms/Conference Room AV Standards - Experience with Application Servers and SQL Server Database - Technical experience in configuring large scale Crestron Room Schedulers within an enterprise - Experience with Microsoft Exchange/Office 365 with Exchange Web Services (EWS) - Experience with Windows Server 2016/2019 - Associates Degree in Computer Science, Computer Engineering, Information Systems or equivalent experience preferred. - 2 - 5 years of experience with Information Technology, as well as customer service, preferably in a corporate environment. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Direct Reports - None Work Hours AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law
$38k-79k yearly est. 4d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Technical support specialist job in Saginaw, MI
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$66k-91k yearly est. Auto-Apply 20d ago
Coordinator/Technology & Innovation
CMU
Technical support specialist job in Mount Pleasant, MI
The primary function of this position is to maintain and manage equipment (such as 3D Printers, scanners, apparel & interior design studio equipment, textile testing equipment) & specialized spaces housed in the Fashion, Interior Design, & Merchandising ( FIDM ) department. This position is also responsible for providing technical assistance and training for faculty & students using spaces.
Required Qualifications
Associate's Degree. One year of experience in a technical area using laboratory techniques and equipment. Possession of a valid driver's license. Ability to work effectively with students, faculty, and staff. Ability to quickly learn emerging technology. Demonstrated ability to initiate and complete tasks independently and coordinate multiple projects. Ability to prioritize duties when faced with interruptions and fluctuating workload. Strong verbal and written communication skills. Ability to work nights and weekends as needed. Ability to perform the essential functions of the position with or without reasonable accommodation.
Preferred Qualifications
Bachelor's degree. Working knowledge of 3D Printing. Working knowledge of large-scale plotters. Familiarity with AI, virtual & augmented reality software and associated equipment.
$57k-87k yearly est. 60d+ ago
Janitorial Support Tech
Clean Team 2.9
Technical support specialist job in Saginaw, MI
Job Description
Join Clean Team as a Janitorial Support Tech and become a crucial part of maintaining pristine environments that foster productivity and well-being. This role offers the opportunity to engage with diverse spaces and clients, providing tangible solutions that make a real difference. You'll be empowered to showcase your problem-solving skills while working collaboratively with a dedicated team that values integrity and safety. Your contributions will not only enhance customer satisfaction but will also elevate your personal growth within a company that prioritizes humility and empathy. If you're ready for a dynamic role where your efforts lead to visible outcomes, apply today and step into a rewarding journey with Clean Team!
Are you excited about this Janitorial Support Tech job?
As a Janitorial Support Tech at Clean Team, you will start each day by reviewing your assigned areas to ensure all cleanliness standards are met. Your daily tasks will include sweeping, mopping, dusting, and sanitizing various surfaces, restrooms, and communal areas. You'll be responsible for restocking supplies and reporting any maintenance issues promptly to ensure a safe and healthy environment.
Additionally, you'll utilize special cleaning equipment as required and adhere to safety protocols at all times. Collaboration with team members and effective communication with clients are essential parts of your routine, as you strive to meet their expectations and uphold the company's high-performance standards. Your day will involve a mix of physical tasks and problem-solving scenarios, making each day unique and fulfilling.
Would you be a great Janitorial Support Tech?
To thrive as a Janitorial Support Tech at Clean Team, several key skills are essential. Strong attention to detail is crucial, as you will be ensuring that all areas meet high cleanliness standards. Excellent time management abilities will help you efficiently navigate your daily responsibilities while maintaining quality. A proactive problem-solving mindset will allow you to address any unexpected challenges that arise during your shifts. Effective communication skills are vital for interacting with both team members and clients, ensuring that their needs are met and any concerns are quickly addressed.
Furthermore, demonstrating empathy and teamwork will enhance the collaborative spirit of our high-performance culture. Lastly, a commitment to safety practices will ensure a secure working environment for yourself and those around you. These skills will play a significant role in your success and growth with Clean Team.
Our team needs you!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Zip Codes: 48601; 48602; 48603; 48604; 48605; 48606; 48607; 48608; 48609; 48638; 48663
Job Posted by ApplicantPro
$33k-50k yearly est. 13d ago
IT Application Support Specialist
MTA 4.8
Technical support specialist job in Flint, MI
IT APPLICATION SUPPORTSPECIALIST
CLASSIFICATION: TECHNICAL
GRADE LEVEL: TWO - FIVE
SCOPE OF RESPONSIBILITIES:
The Application SupportSpecialist provides real-time support, maintenance and enhancements of the MTA's enterprise application systems and services. This includes frequent value-add interface with our business community in support of their application usage and productivity improvement needs. In addition to supporting the MTA's current portfolio, this role will be integral to the technology transformation throughout the organization. This includes active participation in our transformation of bus in-vehicle technologies, security platforms and fare management.
SUPERVISON BY: ITS Application Systems Lead
PRINCIPAL RESPONSIBILITIES:
Take ownership of assignments and see them through to completion
Respond and resolve business partner system operation and usage problems
Develop and deploy root-cause focused solutions to technical problems
Assist team members with complex problem investigation and resolution
Proactively identify and deploy new application and supporting business process efficiencies
Enhance current and develop new system testing environments and processes
Develop and deploy asset early-warning programs for critical assets and/or business processes
Provide frequent, complete and effective communications to all stakeholders
Lead and participate in projects to leverage current technology assets and deploy new assets and capabilities
Develop and present project scoping documents and task estimates
Develop and maintain technical documentation assets
Participate in product and supplier assessments
Interact proactively and productively with software suppliers and their support teams
Function effectively working independently or as part of a team
Consider new assignments a challenge and successful completion an achievement
Perform other duties, as assigned.
QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to communicate clearly in both oral and written forms
Strength in supporting package-based systems
Ability to read and write SQL queries
Functional strength in one or more of the following: Trapeze, Fuel Master, UKG, SharePoint, AngelTrax, Genfare Suite, Luminator
Technical strength in one or more of the following: Java, .Net, MS SQL, Crystal Reports, O365, MS Windows, Visio
EDUCATIONAL and/or EXPERIENCE:
4-year degree in a technical discipline, such as Computer Science, Business Computer Systems, Systems engineering or similar field of study focusing on technology and software
More than three (3) years of progressively increasing responsibility and functional success in a technical team environment
Clear experience and success in maintaining enterprise critical systems and technologies
Experience in over-the-road transportation industries
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 40 pounds
Must be able climb ladders
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Expected work is in both inside and outside environments.
Expected work will require travel to some off-site locations
Salary Range: $46,000-$60,000
APPLICATION SUBMITTAL:
Applications will be accepted until the position is filled. Apply online at mtaflint.org Submit resumes to *****************. MTA is an equal opportunity employer!
$46k-60k yearly Easy Apply 33d ago
Software Support Specialist
BS&A 3.6
Technical support specialist job in Bath, MI
Job DescriptionSoftware SupportSpecialist Company Overview: BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these sectors. We are currently seeking a dynamic and highly motivated Enterprise Software SupportSpecialist to join our team and contribute to our high level of customer service.
Position Overview: As an Enterprise Software SupportSpecialist, you will specialize in providing professional, courteous, and efficient product support for BS&A Software's. applications. You will have extensive customer contact, so exceptional communication skills are necessary to establish and maintain relationships with customers. Working in a structured, fast-paced environment, you will need to troubleshoot multiple issues and rapidly adapt to challenges. You will be responsible for assessing customer needs, troubleshooting issues related to customer data, recommending corrective actions, and driving issues to resolution. You will be expected to work well with and support other company staff members to reinforce the company's growth plan.
This position requires an extremely self-motivated, outgoing individual with the ability to problem-solve and provide instruction over the phone and in person. As an Enterprise Software Solutions Specialist, you will provide telephone and email support and at times, in-person support to our municipal customers.
Likewise, versatility is valued, as the company's agile structure rewards and transitions team members who can “play multiple positions” or fill alternate roles as the need arises.
Key Responsibilities:
Successfully completing the 6-month to 9-month onboarding process, as determined by your manager.
Establishing and maintaining positive, professional relationships with BS&A customers and fellow employees
Asking a progressive series of questions to determine the customer's needs and providing a quality solution.
Efficiently relaying technical/procedural concepts, tailored to the customer's level of expertise
Communicating accurate and complete information through a variety of methods such as email, case notes, phone calls, and person-to-person interactions
Maintaining composure in an unfamiliar situation without causing the customer to lose confidence in your abilities.
Participating in an open and harmonious team environment, sharing ideas and knowledge, and working toward goals to ensure effective and efficient customer service.
Continuing to learn the team's suite of applications.
Converting and balancing data (if applicable)
Working with the Quality Assurance team to troubleshoot issues.
Testing developer changes to ensure accuracy.
Taking on individual projects
Qualifications:
Proven experience in technicalsupport or similar customer-focused role. Familiarity with enterprise software solutions is preferred.
Exceptional communication skills, both verbal and written, to establish and maintain positive relations with customers.
Strong understanding of procedural concepts and the ability to efficiently relay them to customers.
Ability to maintain composure and confidence in unfamiliar situations.
Ability to manage stress and anxiety levels in complex and fast paced environments
Versatility in handling multiple responsibilities and adapting to challenges in a fast-paced environment.
Ability to work well with other company staff members to support the company's growth plan.
At BS&A, we love our team members and offer a highly competitive compensation and benefit package. Our benefit package includes:
• Competitive pay
• Health Insurance - BCBS of Michigan - Employer-paid premium
• Health Savings Plan - Employer contributes 75%
• Dental Insurance - Employer-paid premium
• Vision Insurance - Employer-paid premium
• Retirement - 401(k) - Employer-paid
• Retirement - 401(k) - Discretionary Employer match of 50% of team member contribution
• Paid Parental Leave
• Disability Insurance - Employer-paid premium
• Life Insurance - Employer-paid premium
• Generous PTO and Holiday Time
• Company-sponsored events
BS&A uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.
BS&A provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The BS&A complies with applicable state and local laws governing non-discrimination in employment in every location in which BS&A has facilities.
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$35k-54k yearly est. 19d ago
Computer Technician
Abbtech Professional Resources, Inc. 4.0
Technical support specialist job in Bay City, MI
Hello! ABBTECH Professional Resources and our partner Dell, are looking for a **Computer Technicians** for a project in **Bay City, MI.** If you or someone you know is interested, please apply with your most updated resume and will follow up with you to make this a smooth and easy process!
Thank you for your consideration!
**Project Details:**
+ **Pay Rate** : $18-20/hr - Depending on Experience
+ **Duration:** Short-term contract - 1-2 days
+ **Start Date** : ASAP
+ **Location** : Bay City, MI
+ **Requirements** : All positions require a successful completion of a background check & possible drug test (we do not check credit) - ABBTECH pays for both checks
+ **Certification Requirements:** CompTIA A+ or equivalent
+ **Duties** : Computer deployments with app installation and minor data migration (most of the data has already been transferred by the client)
**_The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions._** _??_
**QUALIFICATIONS**
**_Applicants must be authorized to work in the U.S._**
**Required Qualification:**
+ High School Diploma and 1 year of experience with at least a CompTIA A+ certification or at least 2 years of experience.
+ At least 1 year of experience working as an End User Computing PC/Laptop Deployment Team
+ Possesses proven customer service background.
+ Able to follow verbal and written instructions and update tracking systems as directed
+ Possesses good analytical and communication skills
+ Possesses strong ability to work independently
+ Able to comprehend and follow verbal and written instructions and scripts
+ Detailed oriented, independent, self-starter and customer service oriented
+ Must have the ability to lift up-to 50lbs.
+ Must be able to be on your feet ALL DAY and include up to walking the entire building, walking to different buildings and up and down stairs.
**Desired Qualification:**
+ MCP, MCSE, CNE or Network+ certification is a plus
+ Certification in various hardware platforms may optionally be required for servicing hardware issues.
**Benefits (Regular, Full Time Employees):** **?**
+ Medical, Dental, and Vision offerings
+ Weekly Direct Deposit
+ Paid Holidays and Personal Time Off
+ 401(k) with match
+ Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
+ Pre-Paid Legal and Employee Assistance Programs
+ Northwest Federal Credit Union Membership
+ BB&T @ Work Program
**ABBTECH is an EOE/Minorities/Women/Disable Individuals/Veterans**
tag#IND1
$18-20 hourly 4d ago
Desktop Support Technician
Hamilton Community Health Network 3.4
Technical support specialist job in Flint, MI
Technicalsupport professional with proven customer service and issue resolution capabilities. Key skill sets include 1st & possibly 2nd IT helpdesk support for hardware/software/LAN, interpreting end-user needs in IT requirements proactive service. Experience should include extensive PC, Microsoft, telephony, and general desktop software. This position will provide 1st-level support to 200+ local and remote desktops/laptops/thin clients and workstations while also maintaining the hardware inventory.
General Responsibilities
* Provides technicalsupport to users for the operation of PC hardware, desktop application software and telephones.
* Installs desktop hardware and software.
* Assists with upgrades and patching.
* Trains end-users on basic hardware and software operation.
* Maintains computer hardware, including desktops, laptops, tablets, monitors, scanners, and others.
* Assists with maintaining hardware inventory and software licensing.
* Tests and configures new workstations with peripheral equipment.
* Coordinates remote activities with vendors regarding 3rd party issue escalations.
* Works independently to organize tasks as work is assigned. Support users over the phone while tracking all support-related requests with help desk software.
* Prepare documentation as assigned.
* Other duties as assigned.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to talk or hear.
* The employee must occasionally lift and/or move up to 25 pounds.
* Specific vision requirements include the ability to see at close range.
* Fine hand manipulation (keyboarding).
* Travel between sites using own vehicle.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Internal office space.
* The noise level in the work environment is usually moderate.
$33k-40k yearly est. 34d ago
IT Support Technician
McDonald Companies 4.4
Technical support specialist job in Saginaw, MI
About Our Company:
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward-thinking company, we prioritize a positive workplace culture and opportunities for career advancement, making McDonald Auto Group a place where you can truly thrive.
Location: Saginaw, MI
Hours: Full-Time, Monday through Friday, 9AM to 6PM
Job Description
The Entry-Level IT SupportTechnician provides first-level technical assistance and support to end-users, resolves hardware, software, and network issues, and helps maintain IT systems and infrastructure. This role is crucial for ensuring the smooth and efficient operation of our computer systems and for helping employees and clients with their technical needs.
Key Responsibilities:
Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in-person.
Install, configure, and troubleshoot hardware, software, and network components.
Diagnose and resolve technical problems for users, including fixing error messages, resetting passwords, and assisting with software and hardware glitches.
Perform routine maintenance on networks and computer systems.
Document all support requests and resolutions in detail.
Assist in the onboarding of new employees with their IT setup.
Help educate users on best practices for computer usage and security.
Required Skills and Qualifications:
Experience with or knowledge of various software including Windows 11 and Microsoft 365.
Basic understanding of networking concepts and issues.
Strong problem solving and analytical skills.
Excellent customer service and interpersonal communication skills.
Ability to work independently and as part of a team.
High school diploma or equivalent; Associate or Bachelor's degree with IT focus preferred.
Company Benefits
Health, Dental and Vision Insurance
Paid Time Off (PTO)
401k
$27k-38k yearly est. Auto-Apply 15d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Saginaw, MI?
The average technical support specialist in Saginaw, MI earns between $29,000 and $84,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Saginaw, MI