Technical support specialist jobs in Shiloh, PA - 258 jobs
All
Technical Support Specialist
Information Technology Technician
Computer Technician
Information Technology Internship
Information Technology Generalist
Network Support Administrator
Desktop/Network Support
Systems Support Specialist
Deskside Technician
Network Support Technician
Information Technology Technician
Commonwealth of Pennsylvania 3.9
Technical support specialist job in Harrisburg, PA
Are you a reliable, motivated, and detail-focused professional looking to apply your information technology (IT) skills in a meaningful public service role? The Pennsylvania State Police (PSP) is seeking a dedicated Information Technology Technician to join the Bureau of Communication and Information Services. In this vital position, you will support the development and maintenance of databases, identify and manage network hardware associated with body-worn cameras, mobile video recorders, interview room recording systems, mobile data terminals, routers, and related technologies, and provide technicalsupport within the Fleet Technology Integration Section. This is an excellent opportunity to strengthen your technical expertise, expand your skill set, and play a key role in supporting PSP's mission and core values!
DESCRIPTION OF WORK
In this position, you will provide technicalsupport and guidance to help desk staff and end users experiencing issues with Body-Worn Cameras (BWC), Mobile Video Recorders (MVR), Interview Room Recorders (IRR), Mobile Data Terminals (MDT), and network-related services. You will receive and respond to calls from field personnel, assess and diagnose reported issues, and either recommend appropriate solutions or coordinate with service providers to ensure timely resolution or repair. Responsibilities include responding to inquiries from Troop Communications Specialists (TCS), IT technicians, and other section staff, serving as a liaison between TCS and the division to coordinate equipment requests and support for unique operational needs. In addition, you will assist with coordinating all aspects of BWC, MVR, MDT, IRR, router, and vehicle-related technology, including scheduling, materials, preparation, and logistics. You will further support training efforts by delivering instruction on these systems, preparing and maintaining training and equipment documentation, and ensuring materials remain current with system updates and changes.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
This position may require availability outside of scheduled working hours for deployment of PSP mobile command posts, fixed command posts, and joint operations centers. This may necessitate shift changes and extended working hours as needed to ensure operational needs and priorities are met.
Telework: You will not have the option to telework in this position.
Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971.00 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years of experience providing IT support services involving hardware and software installation, operation, and maintenance; or
One year of experience providing IT support services involving hardware and software installation, operation, and maintenance and completion of a one-year apprenticeship in the IT technicalsupport field; or
One year of experience as an IT Help Desk Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
An associate degree in an IT field; or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
This particular position also requires possession of a valid driver's license.
You must obtain an active Commonwealth Law Enforcement Assistance Network (CLEAN) certification issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$52k yearly 1d ago
Looking for a job?
Let Zippia find it for you.
On-Site Service Technician
Electrosonic, Inc. 3.8
Technical support specialist job in Gettysburg, PA
About Electrosonic Electrosonic is Where Imagination Comes to Life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences.
About the role
The Onsite Technician will be based at our client's location and must be experienced in museum and entertainment venues supporting high-quality audiovisual services and have a proven track record as a Tier 1 & Tier 2 AV tech as described below. This role involves providing general AV support to include daily systems start-up, troubleshooting, preventive maintenance of electronic hardware and software and occasional client training and support. These systems include AV projection, pro audio, video, and AV system show control, interactives and displays. You may also be involved in small systems installation and video conference support. The ideal candidate will have a deep understanding of computers, including PC and/or Mac Operating Systems.
Responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of the client's onboard AV systems and technologies.
This role requires a detail-minded, technically skilled individual with strong customer service and problem-solving skills; able to multi-task and think quickly on your feet in an historical museum and visitor's center environment. You need to be able to follow standard operating procedures and checklists but have the confidence to improvise when and where needed.
What you'll do
AV Technician TIER 1
* Able to identify and describe typical systems, their components, cables and terminations used in AV systems
* AV System knowledge gained in a service or operational environment
* Experience operating, troubleshooting and supporting a variety of AV systems
* Ability to navigate system project files in an effort to provide and request additional support
* Experience with AV tools, common test equipment, and commissioning requirements
* Basic understanding of network architecture
* Understanding of control system software
* Understanding of DSP and related software
* Understanding of media servers and content streaming
* Understanding of typical digital signage systems and associated networks
* Knowledge of Health and Safety rules and workplace safety
* AVIXA Technologist Certification or ability to complete it within 12 months of hire date is preferred
AV Technician TIER 2 (all of tier 1 plus)
* Extensive experience in operating, troubleshooting and supporting a variety of AV systems including event environments
* Ability to read, understand and convey schematics from CAD files
* Proficient understanding of Network Architecture and IT systems
* Experience with small live event support operating Audio Mixers and Wireless Mic's that include: Mackie -1642 VLZ3 / Behringer - X32 Producer / Shure SLXD & BLX wireless
* Experience with alignment, blending, and color balance with Christie, Panasonic and Vivitek brand projectors
* Experience with the following Content Servers: 7th Sense & Alcorn McBride
* Experience or training on Control system software including, but not limited to; Medialon, Extron, AMX, Alcorn McBride, etc.
* Experience or training on DSP's and related software including, but not limited to; QSC - Q-SYS Core 110F, Biamp - TesiraFORTE AI, etc.
* Experience with Interactive elements that include ELOTouch
* Experience with various AV associated equipment that includes: Digital displays, Video & Audio extenders, Presentation Switchers and more
* Liaising with vendor and OEM wherever needed to restore the services.
* Experience with remote monitoring tools which may include QSC, Medialon,
* Experience and training on typical digital signage systems, tools and associated networks
NOTE: This list of job responsibilities is not an all-inclusive list, this is a general description. The specific tasks assigned may develop over time as the needs of the client evolve.
Qualifications
* Strong customer service skills in interacting and communicating with clients
* Ability to analyze customer situations, make decisions and solve problems under pressure.
* Ability to work with a high degree of accuracy and detail.
* Ability to maintain positive working relationships with management, co-workers, clients and vendors.
* Ability to communicate effectively face-to-face, in groups, and via phone and written communication.
* Detail oriented and work without supervision.
* College degree in a related technical field a plus
* Strong desire to learn.
* Intermediate experience with Microsoft suite of products
Work Schedule: Thursday thru Monday 7am - 4pm (9-hour days include 1-hour for lunch) This may have some flexibility during the slower winter months.
A day in the Life
* Inclusive Team Culture
At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
* Work/Life Balance
Our team puts a high value on work-life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well-being.
* Career Growth
We are dedicated to supporting our team members to grow a long-term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing.
* Compensation and Wellness
The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range of health and wellness benefits that include:
* Medical
* Dental
* Vision
* Life and disability benefits.
* Wellness discount programs,
* 401k
* *Paid parental leave after 1 year of service.
* 12 company paid holidays
* 3 weeks of paid vacation
Come be a part of a Global company that has been recognized for its superior and unsurpassed technology master planning and system integration.
With unique global capability, we deliver highly complex world-class projects, conference room technology, and executive briefing centers across a multitude of sectors.
$45k-60k yearly est. 42d ago
Technical Support Analyst
Nayax Ltd.
Technical support specialist job in Cockeysville, MD
TechnicalSupport Analyst. Design and implement efficient stored procedures for data manipulation and retrieval, optimizing database management operations. Develop and update comprehensive technical user documentation to support customer onboarding and ongoing use of Nayax software products. Create and maintain detailed user guides with screenshots, descriptions, prerequisite data, calculations, and written explanations of software functionality. Ensure documentation remains current as new features and updates are released. Perform user acceptance testing (UAT) for VendSys, Mobile X, and subsidiary products (Web App, OCS-Express, API integrations, and jobs), documenting results and providing feedback to the development team. Generate release notes and assist in upgrading customer software as new versions are deployed. Conduct online training sessions for clients, demonstrating software functionality, report usage, and analytical interpretations. Provide technicalsupport via email and phone, troubleshooting issues, logging bugs and feature requests, and coordinating resolutions with the development team. Required Education: Bachelor's degree in Computer Science, Data Science, Business Analytics or closely related field (or foreign degree equivalent).
Job Location: Reports to HQ at 11350 Mccormick Road, Executive Plaza 1, Suite 1004, Hunt Valley, MD 21031. Telecommuting permissible from home office anywhere in the U.S.
Requirements
Required Experience: At least 2 years of experience in technicalsupport, software testing, or database management within a SaaS, fintech, or vending technology environment. Required Skills: At least 2 years of experience in SQL, including writing and optimizing stored procedures for data retrieval and manipulation; At least 2 years of experience in technical documentation, including creating user manuals, training guides, and release notes; At least 2 years of experience in user acceptance testing (UAT), including documenting results and coordinating feedback with development teams; At least 2 years of experience troubleshooting technical issues and providing solutions; At least 2 years of experience effectively commuting with internal and external stakeholders; At least 2 years of experience conducting virtual training and product demonstrations for new and existing customers. Full time position. $80,392-$81,000/year. Benefits Summary: ********************** EQUAL OPPORUNITY EMPLOYER. Please email resumes to Nayax LLC at *******************, using Reference # 670062.
Learn More about Nayax
$80.4k-81k yearly Easy Apply 22d ago
Business Systems Support Specialist
West Shore Home 4.4
Technical support specialist job in Harrisburg, PA
Position: Business Systems SupportSpecialistLocation: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Flooring, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Business Systems SupportSpecialist at West Shore Home, you will responsible for diagnosing and resolving common issues, maintaining high-quality ticket documentation, and escalating appropriately when issues exceed the Tier 1 scope for core business applications including Salesforce, Five9, Formyoula, Felix, and related systems.
Key Role Accountabilities:
Diagnose and resolve issues within Salesforce, Five9, Felix, Formyoula, and other technical platforms utilized in the company.
Perform account unlocks, password resets, Multi-Factor Authentication (MFA) resets.
Manage and oversee open tickets in the company Jira Service Desk and communicate updates with team members and internal customers via comments.
Perform updates such as template edits, form field adjustments, picklist changes, and other metadata updates.
Minimum Requirements:
Proficiency with Salesforce automation tools- specifically updating, debugging, and creating FLOWS.
Proven knowledge of the standard capabilities of Salesforce including on-going customization/alterations.
Ability to meet or exceed Service Level Agreement (SLA) expectations for response and resolution.
Strong communication skills including the ability to communicate effectively with internal/external developers on a technical level, as well as front line employees with no technical background.
Strong preference towards an active Salesforce Administrator certification.
Please note: Applicants must be authorized to work in the United States at the time of their application on a full-time basis. The Company will not sponsor applicants for work visas.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The approximate pay range for this position is $27-34 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
#LI-RM1
$27-34 hourly 21d ago
Help Desk Technician
Ask It Consulting
Technical support specialist job in Harrisburg, PA
ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Help Desk Technician
for one of our client at Harrisburg PA
Job Description
Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC's, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems.
Tasks include: Receive calls for assistance, elicit information, and perform hardware and software diagnostic procedures including use of utility programs in diagnosis and troubleshooting of IT hardware and software.
Refer Tier 2 calls to technical staff via Remedy or service providers
Resume or restore mainframe, LAN and user IDs and passwords through RACF or Active Directory
Restart or reset local and remote hardware devices using
Qualifications
Field experience (i.e. Hands on PC Support experience).
Provide service and preventive maintenance.
Diagnose/coordinate repair of prod and dispatching & tracking Servce Provider
Ability to identify and track issues, risks, and action items
Experience w/Remedy or equivalent problem tracking
Experience using an Automated Call Distribution System (ACD)
Experience working in an Enterprise Level Help Desk environment
Education: 2 year college degree or equivalent technical study
Additional Information
For immediate consideration, please send resume to
Ryan
at
[email protected]
OR Feel free to contact us at
************
X
4391
if you need more information.
$41k-72k yearly est. 1d ago
I.T. Support Specialist
Dixon Valve
Technical support specialist job in Quarryville, PA
Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Forge your career with Buck Company! Are you a tech-savvy problem solver who enjoys helping others and keeping systems running smoothly? Buck Company is looking for an I.T. SupportSpecialist with 3-5 years of experience to be our go-to on-site resource for all things technology. In this role, you'll partner with team members across the business to understand their needs and deliver reliable I.T. solutions that keep operations moving. You'll set up and support hardware and software, troubleshoot technical issues, manage network equipment and security systems, and collaborate closely with our core I.T. team in Chestertown, MD. This is a great opportunity to take ownership of local I.T. support, work with a variety of systems and tools, and make a real impact in a hands-on, people-focused environment.
About Us: Buck Company, nestled in the heart of Quarryville, Pennsylvania, is a family-owned foundry dedicated to melding tradition with precision. For decades, we've been crafting high-quality metal castings and components that serve industries from architectural design to industrial machinery. Our skilled team takes pride in hands-on workmanship, state-of-the-art equipment, and an unwavering commitment to integrity-delivering products built to last and service rooted in trust.
At Buck Company, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply.
What You'll Do:
Helpdesk and End-User Support:
* Provide comprehensive helpdesk support, including troubleshooting hardware, software, and network issues.
* Manage and escalate helpdesk tickets as necessary in coordination with the core team.
* Set up new hires PCs and company iPhones.
* Conduct a new hire orientation covering IT infrastructure and policies.
* Work with the core team to ensure the proper Active Directory (AD) permissions are set, perform account unlocks, and reset passwords.
* Handle all move, add, and change requests for PC hardware, monitors, printers, and phones.
Site and Infrastructure Management:
* Manage PC and other hardware inventory.
* Ensure all stocked PCs, laptops, and tablets are regularly updated.
* Manage printer supply inventory and support tickets with third-party vendors.
* Replace network switches, APs, and UPS batteries in IDF's and desktop units.
* Run and manage network cabling projects when applicable.
* Manage the camera system and security access and provide security footage upon request.
* Collaborate with various vendors to support hardware and software.
Application and Software Management:
* Understand and manage permissions for the Odyssey business system while helping to resolve user issues.
* Update applications as new releases are available and inform users of changes.
* Support a variety of in-house developed applications in coordinating with the core I.T. development team.
What We're Looking For:
* Minimum 3-5 years broad Tier 1 and Tier 2 Helpdesk experience required.
* Associates degree in Computer Science or CompTIA certificate is preferred but not required.
* Previous experience in a manufacturing environment and ERP management experience is a plus!
Technical/Professional Skills:
* Hardware and Software Proficiency: You must be skilled in troubleshooting and supporting a wide range of hardware, including PCs, laptops, and mobile devices like iPhones. The ability to install, configure, and support business-specific software is also crucial.
* Network and Infrastructure Management: A strong understanding of networking is required to troubleshoot network-related issues, replace switches and APs, and run network cabling. The role also involves Tier 1 management of servers and phone systems.
Behaviors for Success:
* Proactive Problem-Solving: The ability to independently troubleshoot and resolve hardware, software, and network issues is a core behavior. This includes managing and escalating help tickets when necessary.
* Strong Communication Skills: Must be able to clearly communicate at all levels of the company. This requires simplifying I.T. related issues and solutions for non-IT personnel.
* Customer Service Orientation: You must be responsive and helpful when providing support to end-users. This includes handling adds, moves and changes, as well as providing new hires with an IT overview.
* Organizational Management: Strong organizational skills are needed to manage and maintain inventory of PCs, printers, and other hardware. This also extends to managing vendor relationships and collaborating on projects with corporate IT.
* Continuous Learning: The job requires you to stay informed about new software releases and inform users of any changes. You must also research new hardware solutions and software to enhance the business.
What We Offer:
* Medical, dental, and vision insurance for you and your family
* Competitive salary
* Bonus programs
* 401K retirement plan
* Training opportunities
* Tuition reimbursement
* Paid vacation, PTO, and holidays
* Gym reimbursements, and more!
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
$41k-73k yearly est. 1d ago
Technical Support Specialist - German
Ninjaone
Technical support specialist job in Germany, PA
Description Über die Rolle Als NinjaOne TechnicalSupportSpecialist arbeitest du mit unserem multinationalen, branchenführenden Produkt-Support-Team zusammen, um unseren Kunden ein optimales Erlebnis zu bieten. Du wirst Kundenanrufe und E-Mail-Korrespondenz unter der Leitung des Support-Managements priorisieren, während du die Verantwortung für Kundenprobleme übernimmst und die zur Verfügung gestellten Ressourcen nutzt, um einen hochwertigen Kundenservice zu gewährleisten. Standort - Berlin, Deutschland oder Remote überall in Deutschland Was du tun wirst
Du musst in der Lage sein, während der Bürozeiten von Montag bis Freitag nach einem festen Zeitplan zu arbeiten.
Eigeninitiative und prompte, genaue Bearbeitung von Anfragen und Support-Anrufen.
Fähigkeit, selbständig zu arbeiten
Sehr gute Kenntnisse in der Windows-Fehlerbehebung
Sehr gute Kenntnisse in der Fehlerbehebung unter Mac von Vorteil
Kenntnisse in der Linux-Fehlerbehebung wünschenswert
Zusammenarbeit mit Engineering, Customer Success, QA, Produktmanagement und anderen internen Abteilungen, um kritische Produktprobleme zu lösen, die Zykluszeit für die Problemlösung zu minimieren, und Verbesserungen für zukünftige Versionen vorzunehmen.
Erstellung und Durchführung von Produkt- oder Technologieschulungen für interne und externe Partnerteams (Mitarbeiter des technischen Kundendienstes, Wiederverkäufer, Distributoren usw.).
Weitergabe von Wissen über bekannte Probleme und entsprechende Lösungen oder Workarounds an Partnerteams (einschließlich, aber nicht beschränkt auf die Erstellung neuer Knowledge-Base-Artikel).
Andere Aufgaben nach Bedarf
Über dich
Deutsch und Englisch auf C1/C2 Niveau
Ausgezeichnete mündliche und verbale Kommunikationsfähigkeiten sind ein Muss
Ein Bachelor-Abschluss in Informatik und/oder gleichwertige Berufserfahrung.
Mindestens 2 Jahre Erfahrung in einer Position im Bereich Kundenservice/Support.
Windows-Kenntnisse (Windows Registry, Windows-Dienste usw.), MacOS-Kenntnisse und ein allgemeines Verständnis von Linux-Distributionen sind von Vorteil.
Frühere Erfahrungen mit Zendesk sind ein Plus!
Fähigkeit, Aufgaben auf Grundlage der Auswirkungen auf den Kunden korrekt zu priorisieren.
Anpassungsfähigkeit an neue Technologien und Prozesse.
Starke zwischenmenschliche Fähigkeiten, um in einem teamorientierten Umfeld arbeiten zu können.
Kenntnisse einer beliebigen Virtualisierungsplattform, grundlegende Netzwerkkenntnisse.
Frühere Erfahrungen mit RMM-Software sind hilfreich, aber nicht erforderlich.
Einen guten Sinn für Humor
Du hast Spaß am technischen Support.
Du hast Spaß daran, Verantwortung zu übernehmen und zu sehen, wie deine Bemühungen etwas bewirken!
Französisch / Italienisch / Spanisch / Niederländisch ist ein Plus
About the Role
As a NinjaOne TechnicalSupportSpecialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and utilizing resources provided to ensure high-quality customer service interactions. Location- Berlin, Germany or Remote anywhere based in Germany What You'll be Doing
Must be able to work a set schedule during office hours Monday to Friday.
Take initiative and provide prompt, accurate follow-up to tickets and support calls.
Ability to flourish under limited supervision
Must be fluent in Windows troubleshooting
Fluency in Mac troubleshooting a plus
Experience with Linux troubleshooting desired
Collaborate with Engineering, Customer Success, QA, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases.
Create and deliver product or technology training to internal and external partner teams (frontline tech support reps, resellers, distributors, etc).
Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles).
Other duties as needed
About You
German and English at C1/C2 Level
Excellent oral and verbal communication skills are a must
A Bachelor's degree in Computer Science and/or equivalent work experience.
At least 2 years prior experience in a customer service/support-related position.
Proficient in Windows (Windows registry, services, etc), working knowledge of MacOS, and a general understanding of Linux distributions a plus.
Previous experience with Zendesk is a plus!
Able to exercise good judgment of priority based on customer impact.
Adaptable to new technologies and processes.
Strong interpersonal skills so as to be able to work in a team-oriented environment.
Understanding of any virtualization platform, basic networking.
Previous experience with RMM software is helpful, but not required.
A good sense of humor
You enjoy the technicalsupport environment.
You enjoy taking ownership and watching your efforts make a difference!
French / Italian / Spanish / Dutch is a plus
About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job
Grow personally and professionally with one of the fastest growing companies
Enjoy your lunch covered by NinjaOne 3 times/week at the office
Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
Additional Information This position is NOT eligible for Visa sponsorship. Are you already interested? We would love to get to know you! Follow the link and submit your application. We can't wait to see you at NinjaOne. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-Remote#BI-Remote#LI-SB1
$41k-72k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in York, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-44k yearly est. 13d ago
Technology Support Specialist Help Desk & Training
Goodwill Keystone Area 3.7
Technical support specialist job in Harrisburg, PA
Technology SupportSpecialist - Help Desk & Training Department: Information Technology Reports to: IT Help Desk Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Provides technicalsupport to all of the Organization's end-users in the area of Goodwill Keystone Area network. Provides excellent workstation support, customer service and training to all Goodwill Keystone Area employees at all times.
Duties and Responsibilities
* Provides excellent support for workstations including troubleshooting problems, upgrades, software and hardware maintenance and security. Assists in supporting firewalls, routers, hubs and telecommunication equipment at all locations. Assists with IT help-desk to support end users.
* Assists in the maintenance of network performance by performing network monitoring and analysis including troubleshooting of network problems. Reports escalating problems to IT Help Desk Manager.
* Provides support to users at all Goodwill Keystone Area locations. Diagnoses issues and provides step-by-step instructions to end users to resolve issues. Assists with maintaining a help-desk system and works with IT Help Desk Manager to identify trends and works to establish long-term solutions along with identifying needed training areas. Works with IT Help Desk Manager on connectivity issues and system outages.
* Assists with preparing computer equipment for deployment to store locations. Assists with testing equipment prior to openings and goes on-site if needed to ensure computer system operations and resolves issues with functionality.
* Travels regularly to Goodwill Keystone Area sites to complete both site audits for compliance requirements and training events for Goodwill Keystone Area employees.
* Assists in continually updating the IT System Manuals and Training Manuals to ensure that information is current. Communicates changes in a timely manner. Creates additional "Tips" emails for users.
* Provides technical computer training to new users as well as providing re-training as required or necessary. Identifies and establishes training needs with supervisor and proactively initiates participation in appropriate training opportunities.
* Technology SupportSpecialist - Help Desk & Training - continued
* Maintains the IT system user identification database and updates on a scheduled basis to ensure terminations and new hires are updated in the system. Ensures the security of the system. Assists end-users with user ID issues.
* Works with Loss Prevention to setup new computers for IP based camera systems. Supports the Loss Prevention team in troubleshooting computers for IP based camera systems.
* Assists with daily monitoring for compliance with HIPAA, PCI and Hi-Tech compliance.
* Conducts user surveys to ensure ongoing and excellent customer service to all users.
* Identifies and establishes IT training needs with supervisor and proactively initiates participation in appropriate training opportunities. Maintains personal/professional networks, reads professional publications and participates in educational opportunities to maintain level of knowledge.
* Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
* Communicates progress, problems, and concerns to the IT Help Desk Manager.
$33k-40k yearly est. 3d ago
IT Intern
IB Abel Inc. 3.5
Technical support specialist job in York, PA
If you need assistance with the application process, please notify IB Abel's Human Resources Department. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
About Us
IB Abel's 110-year history is a testament to its adaptability, forward-thinking leadership, commitment to safety, and stellar service and project delivery process. Our core values-Responsible, Integrity, Results-Oriented, Ownership, and Professional-shape everything that we do at all levels of the company and are purposefully incorporated into all company communications, meetings, and strategic planning. Our use of the EOS model (Entrepreneurial Operating System) also provides structure and clarity among all levels of the company to maintain focus on our shared goals.
IB Abel (IBA) is committed to providing ample learning and career development opportunities to its team members via our Associate's Program in Project Management, Estimating, and Accounting and our growing Learning Management System.
The Opportunity
We are committed to leveraging technology to drive innovation, enhance productivity, and deliver exceptional service to our customers. As part of our commitment to nurturing future talent, we are offering an exciting opportunity for an IT Intern to join our team!
Location & Travel:
Office assignment: On-Site Position at our York Office
Occasional travel as necessary to other offices or yard locations, trainings, offsite meetings, and customer facilities.
Key Responsibilities
Assist in providing technicalsupport to end-users, troubleshooting hardware and software issues, and resolving technical problems.
Respond to help desk tickets, phone calls, and emails in a timely and professional manner.
Install, configure, and maintain computer systems, peripherals, and software applications.
Assist with Asset and inventory management.
New hardware configuration and deployment (Laptops, Tablets, Mobile Phones etc.).
Support system administration tasks, including user account management, access control, and system configurations.
Collaborate with IT team members on project initiatives, including system deployments, upgrades, and migrations.
Assist in gathering requirements, conducting research, and preparing documentation for IT projects.
Contribute to project tasks, testing, and quality assurance activities as needed.
Assist in implementing and maintaining IT security measures, policies, and procedures.
Participate in security audits, vulnerability assessments, and incident response activities.
Promote awareness of cybersecurity best practices among end-users.
Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Who We're Looking For
Currently enrolled in a technical or bachelor's degree program in Computer Science, Information Technology, or related field.
Strong interest in pursuing a career in information technology, with a passion for learning and professional development.
Basic understanding of computer hardware, operating systems, networking concepts, and software applications.
Excellent problem-solving skills, attention to detail, and ability to follow instructions.
Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
Familiarity with Microsoft Office suite (Word, Excel, PowerPoint) and basic IT tools is preferred.
A “can-do” attitude, strong work ethic, and ability to collaborate effectively with various teams and meet strict deadlines.
Why Choose IBA
Culture of Growth: Many of our leaders started in entry-level field roles and advanced within the company.
Flexibility & Autonomy: We empower our team to succeed without micromanagement.
Competitive Compensation: Includes competitive salary
Stability & Variety: Work for multi-generational family-oriented business on diverse, fast-paced projects without the stress of a large corporate structure.
Collaboration: A team environment where we work together to solve challenges and celebrate wins.
Step Into a Career That Powers the Future!
IB Abel is an equal opportunity employer, all qualified applicants are encouraged to apply.
$37k-51k yearly est. 20h ago
Deskside Technician - Mechanicsburg, PA
Arc Group 4.3
Technical support specialist job in Mechanicsburg, PA
Job DescriptionDESKSIDE TECHNICIAN MECHANICSBURG, PA ARC Group has an immediate opportunity for a Deskside Technician providing deskside support as well as technicalsupport for remote employees! This is a direct hire FTE position located onsite in Mechanicsburg, PA. This is a fantastic opportunity to join a dynamic and well-respected organization offering tremendous career growth potential.
At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply.
Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering).
SUMMARY STATEMENT
The Deskside Technician is responsible for providing on-site technicalsupport and troubleshooting for end-users, ensuring the smooth operation of computer systems and networks. This role involves diagnosing and resolving hardware and software issues, setting up new equipment, and providing excellent customer service. The Deskside Technician works closely with other IT team members to deliver effective and efficient IT support. This position may require occasional evening or weekend work to meet deadlines or resolve critical issues.
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list of essential job functions is not exhaustive and may be supplemented as necessary.
* Provide on-site technicalsupport for hardware, software, and network-related issues.
* Diagnose and resolve technical problems, including desktop, laptop, and peripheral devices.
* Install, configure, and maintain computer systems, software applications, and IT equipment.
* Assist with the deployment of new hardware and software.
* Maintain accurate documentation of technical procedures, configurations, and troubleshooting steps.
* Collaborate with other IT teams to ensure seamless integration of systems and applications.
* Stay updated with the latest industry trends, technologies, and best practices.
* Provide exceptional customer service and support to end-users, ensuring timely resolution of issues.
Performs other duties as the supervisor may, from time to time, deem necessary.
REQUIRED QUALIFICATIONS
* Associate's degree in information technology, computer science, or a related field, or equivalent experience in IT support or a similar role.
* Strong knowledge of computer hardware, software, and network systems.
* Proficiency in troubleshooting and resolving technical issues.
* Experience with Windows operating systems.
* Familiarity with IT service management (ITSM) tools and best practices.
* Excellent communication, interpersonal, and customer service skills.
* Strong organizational and time management abilities.
* Ability to work independently and as part of a team.
* Ability to interact with all levels of employees.
* Ability to work onsite at Corporate Office (Mechanicsburg, PA).
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.
Position is offered with no fee to candidate.
$36k-50k yearly est. 1d ago
IT Technician
Actalent
Technical support specialist job in Harrisburg, PA
We are seeking a dedicated Operations Technician to join our expanding team in Harrisburg, PA. The selected candidate will work on both internal and external projects, assisting in the setup and configuration of hardware and software to ensure network functionality within manufacturing and office environments.
Responsibilities
* Assist in the setup and configuration of required hardware and software to support network functionality.
* Work on server setups and provide basic support.
* Use VMware knowledge to contribute to projects.
* Perform basic hardware setup and configuration for networking purposes.
* Collaborate with the Help Desk team and be prepared to take calls outside of normal working hours occasionally.
* Engage in projects that may expand beyond the primary responsibilities.
Essential Skills
* Experience with server setup and support.
* Basic knowledge of VMware and its application in projects.
* Proficiency in basic hardware setup and configuration for networking.
* Experience in manufacturing, industrial, or controls.
Additional Skills & Qualifications
* AS/BS degree in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, or a related field.
* Previous experience in IT technical work.
Work Environment
The role primarily involves working in an office environment, with occasional travel to local client sites. There may be times when work is conducted on a manufacturing floor or in equipment closets.
Job Type & Location
This is a Contract to Hire position based out of Harrisburg, PA.
Pay and Benefits
The pay range for this position is $24.04 - $24.04/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$24-24 hourly 11d ago
IT Technician
Pathways Forward
Technical support specialist job in Harrisburg, PA
Job Opportunity: IT Technician - Support
1100 S. Cameron Street Harrisburg, PA 17104
Job Type: Full-time, Management, In-office
Pay: $45,000-$50,000 annually
Expected Hours: 37.5 per week
Schedule: Monday to Friday, Day Shift
Overview:
Pathways Forward is seeking a skilled and motivated IT SupportSpecialist to join our team. This confidential management position plays a key role in supporting and maintaining our IT infrastructure, including staff onboarding, helpdesk support, and website/social media management. If you are passionate about technology and want to contribute to a forward-thinking organization, we encourage you to apply!
What We Offer:
Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact.
Flexibility: We value your work/life balance and work with you to accommodate your needs.
Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. Additional starting salary incentives available for Master's degrees and bilingual/ASL skills.
Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support.
Responsibilities may include:
New staff onboarding support including profile creation, workstation setup and training.
Staff ID badge system management including badge issuance and lifecycle duties
Level I Helpdesk support to Agency and County staff, escalating as required.
Primary maintenance of Agency websites and social media presence, including routine site maintenance, content creation and limited graphic design.
Provide basic network security incident response, escalating as needed.
Responsible for iPhone requisitioning through Apple Device Enrollment Program, lifecycle maintenance and troubleshooting via VMware AirWatch.
Provide backup support for IT department staff as needed.
Other duties as assigned by Supervisor.
IT inventory duties including lifecycle management, acquisition, and placement of new equipment.
Qualifications:
Proficiency with Office 365 applications required. Proficiency with Microsoft Windows domain administration, Windows Server 2019 & VMware administration preferred.
Two years of work experience involving IT support or equivalent.
This is a confidential management position and not eligible for bargaining unit status.
Accessibility to a reliable vehicle is necessary.
Act 33 and 34 Clearances required.
Pathways Forward is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qua
$45k-50k yearly Auto-Apply 13d ago
IT Technician
Cmupa
Technical support specialist job in Harrisburg, PA
Job Opportunity: IT Technician - Support
1100 S. Cameron Street Harrisburg, PA 17104
Job Type: Full-time, Management, In-office
Pay: $45,000-$50,000 annually
Expected Hours: 37.5 per week
Schedule: Monday to Friday, Day Shift
Overview: Pathways Forward is seeking a skilled and motivated IT SupportSpecialist to join our team. This confidential management position plays a key role in supporting and maintaining our IT infrastructure, including staff onboarding, helpdesk support, and website/social media management. If you are passionate about technology and want to contribute to a forward-thinking organization, we encourage you to apply!
What We Offer:
Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact.
Flexibility: We value your work/life balance and work with you to accommodate your needs.
Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation!
Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. Additional starting salary incentives available for Master's degrees and bilingual/ASL skills.
Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support.
Responsibilities may include:
New staff onboarding support including profile creation, workstation setup and training.
Staff ID badge system management including badge issuance and lifecycle duties
Level I Helpdesk support to Agency and County staff, escalating as required.
Primary maintenance of Agency websites and social media presence, including routine site maintenance, content creation and limited graphic design.
Provide basic network security incident response, escalating as needed.
Responsible for iPhone requisitioning through Apple Device Enrollment Program, lifecycle maintenance and troubleshooting via VMware AirWatch.
Provide backup support for IT department staff as needed.
Other duties as assigned by Supervisor.
IT inventory duties including lifecycle management, acquisition, and placement of new equipment.
Qualifications:
Proficiency with Office 365 applications required. Proficiency with Microsoft Windows domain administration, Windows Server 2019 & VMware administration preferred.
Two years of work experience involving IT support or equivalent.
This is a confidential management position and not eligible for bargaining unit status.
Accessibility to a reliable vehicle is necessary.
Act 33 and 34 Clearances required.
Pathways Forward is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qua
$45k-50k yearly Auto-Apply 51d ago
Network Infrastructure Support and Maintenance
Management Applications
Technical support specialist job in Lebanon, PA
Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered.
Job Responsibilities and Experience Requirements (not all inclusive):
Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup)
Monitor Network Status and Resolve Issues
Server Management, Upgrade and Expansion
Server Security
Management and Support of Network Software (Upgrades, Patches)
Management and Support for LAN interfaces to local county data processing networks
Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls)
Management and Support of Cisco Call Managers and IVR Platform
Management and Support of Content Delivery Network
End User and Desktop Support (Help Desk Level 1-3)
Manage User Accounts
Network Implementation, Installation, Relocation (Including Remote Sites)
Desktop/PC/Workstation Support
Email/Exchange Support (4000 mailboxes)
Management of Citrix Connectivity
Print Support and Management
Security/VPN/Firewall
Asset Tracking
Project Management
Knowledge Transfer
Possible Positions:
1. Local Team Lead:
Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher).
2. Server Support Personnel:
Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012.
3. LAN/WAN Support Personnel:
Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or
Higher. Across the LAN/WAN support team, the following certifications must be
held by any one (1) or combination of staff members of the LAN/WAN Support team:
CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security
(+) Accreditation.
4. Internet, Email and Firewall Support Personnel:
Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification.
5. Help desk and desktop support staff:
Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred).
Job Application Instructions:
To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
Compensation:
Compensation will be commensurate with experience.
$47k-75k yearly est. 60d+ ago
IT Cybersecurity Analyst Intern - Summer 2026
Fenner, Inc. 3.4
Technical support specialist job in Lititz, PA
Job Description
What to Expect:
Individual and Cross Functional Projects Throughout 2026 Internship
Professional Career Development & Community Outreach Opportunities
Final Project Overview Presentation with Executive Leadership Team
Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery.
As part of the IT Infrastructure Team, you will….
Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are:
Updated to be compliant with the current version of CIS controls and Michelin guidelines
Aligned with business needs
Properly imbedded in and adhered to by the business
Automated or managed by workflow where possible
Participate in a cross-functional intern project with other interns across the company
Core Competencies Required
Demonstrated ability to collaborate
Proven skills in writing policies
Working knowledge of Cyber Security best practices
Ability to understand the IT ecosystem and its interactions
Ability to learn new topics and apply what is learned to the subject at hand
Education and/or Relative Experience:
Working towards a Computer Science, MIS or related major
An interest in cybersecurity
$31k-40k yearly est. 6d ago
IT Cybersecurity Analyst Intern - Summer 2026
Fenner Precision Polymers
Technical support specialist job in Lititz, PA
What to Expect:
Individual and Cross Functional Projects Throughout 2026 Internship
Professional Career Development & Community Outreach Opportunities
Final Project Overview Presentation with Executive Leadership Team
Fenner Precision Polymersâ¯has an exciting internship opportunity with theâ¯Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery.
As part of the IT Infrastructure Team, you will….
Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are:
Updated to be compliant with the current version of CIS controls and Michelin guidelines
Aligned with business needs
Properly imbedded in and adhered to by the business
Automated or managed by workflow where possible
Participate in a cross-functional intern project with other interns across the company
Core Competencies Required
Demonstrated ability to collaborate
Proven skills in writing policies
Working knowledge of Cyber Security best practices
Ability to understand the IT ecosystem and its interactions
Ability to learn new topics and apply what is learned to the subject at hand
Education and/or Relative Experience:
Working towards a Computer Science, MIS or related major
An interest in cybersecurity
$27k-39k yearly est. 60d+ ago
Information Technology Generalist 2
Commonwealth of Pennsylvania 3.9
Technical support specialist job in Harrisburg, PA
The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology Generalist 2 in the Bureau of Enterprise Applications Solutions, Enterprise Integration QA and Testing Division. In this role you will be responsible for the upkeep and maintenance of all PLCB stores as a part of the Point-of-Service (POS) team - to include equipment like scanners, pin pads, registers and other related stuff. The position will be handling equipment as well as responsible for some software/application development and maintenance. Apply with us today!
DESCRIPTION OF WORK
The general area of responsibility of the position is to work as a technicalspecialist for the Point-of-Service (POS) system. The duties include support, maintenance, and enhancements to the POS system. The position also supports integration of the PLCB (Pennsylvania Liquor Control Board) ERP (Enterprise Resource Planning) system with the POS system. This position shares a division of statewide responsibility for the Pennsylvania Liquor Control Board's Point of Service (POS) System, which includes both hardware and software for each of over 600 Fine Wine and Good Spirits stores, 10 training academies, several testing sites and management systems. Additional responsibilities include:
Oversees and coordinates the installation of POS equipment and systems in all sites, stores and temporary locations such as festival stores. Ensures that the equipment and systems are installed correctly by working with several support personnel with ranging degrees of technical knowledge. Works with various teams and contractors to accomplish this activity.
Provides a variety of technicalsupport, consultation, and systems enhancement activities for users in various areas of the Liquor Control Board. Acts as an expert on the subject of POS.
Responds as advanced support to escalated problems from Service Now tickets and incoming calls. Problems come from a variety of users and support staff. Opens and resolves service requests with vendors as well as with the internal help desk system.
Provides on-call support for critical issues during off hours on a rotating basis. This includes weekends and some holidays.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 9:00 AM to 5:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: This position is eligible for telework. You will have the opportunity to work from home part-time up to three days a week, with two days per week in the Northwest Office Building in Harrisburg. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Telework arrangements are subject to change. Additional details may be provided during the interview.
This position will require travel as needed.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or
Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
A bachelor's degree in any information technology field; or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
Commonwealth employees who wish to use their seniority rights must apply to the internal and external postings for their seniority rights to be considered.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$44k-59k yearly est. 4d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Cornwall, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-44k yearly est. 13d ago
IT Technician
Actalent
Technical support specialist job in Harrisburg, PA
We are seeking a dedicated Operations Technician to join our expanding team in Harrisburg, PA. The selected candidate will work on both internal and external projects, assisting in the setup and configuration of hardware and software to ensure network functionality within manufacturing and office environments.
Responsibilities
+ Assist in the setup and configuration of required hardware and software to support network functionality.
+ Work on server setups and provide basic support.
+ Use VMware knowledge to contribute to projects.
+ Perform basic hardware setup and configuration for networking purposes.
+ Collaborate with the Help Desk team and be prepared to take calls outside of normal working hours occasionally.
+ Engage in projects that may expand beyond the primary responsibilities.
Essential Skills
+ Experience with server setup and support.
+ Basic knowledge of VMware and its application in projects.
+ Proficiency in basic hardware setup and configuration for networking.
+ Experience in manufacturing, industrial, or controls.
Additional Skills & Qualifications
+ AS/BS degree in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, or a related field.
+ Previous experience in IT technical work.
Work Environment
The role primarily involves working in an office environment, with occasional travel to local client sites. There may be times when work is conducted on a manufacturing floor or in equipment closets.
Job Type & Location
This is a Contract to Hire position based out of Harrisburg, PA.
Pay and Benefits
The pay range for this position is $24.04 - $24.04/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$24-24 hourly 11d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Shiloh, PA?
The average technical support specialist in Shiloh, PA earns between $32,000 and $93,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Shiloh, PA
$55,000
What are the biggest employers of Technical Support Specialists in Shiloh, PA?
The biggest employers of Technical Support Specialists in Shiloh, PA are: