Technical support specialist jobs in Victoria, TX - 3,308 jobs
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IT Support Specialist
Paladin Consulting 4.6
Technical support specialist job in Fort Worth, TX
Westlake, TX
Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support
Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology.
Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance.
Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage.
Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions).
Support and maintain endpoints with respect to antivirus and security policies.
Provide support for Sales and Field teams located across the US and Canada.
Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE.
Recommend small automation improvements using AI-assisted workflows.
Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments.
Use EasyVista for ticketing, documentation, and asset tracking.
Maintain accurate user, device, and software documentation.
Assist with audit readiness and ensure traceability of regulated IT activities.
Technical Skills:
Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada.
Operational Knowledge:
Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
$40k-71k yearly est. 21h ago
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IT Support Specialist - Construction - up to $100k
Andersen James Group
Technical support specialist job in Fort Worth, TX
IT SupportSpecialist - Construction
Up to $100k salary
A growing construction contractor is hiring an IT SupportSpecialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility.
You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business.
Fluent Spanish speakers required.
What You'll Be Doing
Provide IT support for office and field employees
Set up and support laptops, tablets, phones, and jobsite devices
Troubleshoot Microsoft 365, logins, permissions, and basic network issues
Manage user access across construction software platforms
Support multiple project sites with remote and in-person IT help
Train new hires and existing staff on company systems and tools
Create simple training guides and onboarding materials
Assist with rollout and adoption of new technology and AI tools
Provide bilingual IT support and training (English / Spanish)
Visit jobsites when hands-on support is needed
What You'll Need
2+ years of IT support experience
Experience supporting a construction or field-based business
Comfortable working with multiple project sites and teams
Strong Microsoft 365 experience
Familiarity with construction software is a plus
Interest in AI tools and new technology
Fluent in English and Spanish (spoken and written)
Valid driver's license
What's On Offer
Long-term role with a stable construction contractor
Hands-on IT position with real responsibility
Exposure to field operations and project sites
Opportunity to grow with the business as systems expand
Supportive environment with room to develop your career
IT SupportSpecialist - Construction
Up to $100k salary
$100k yearly 2d ago
Help Desk Technician
Dexian
Technical support specialist job in Plano, TX
Job Title: TechnicalSupport Representative
Type: 6+ Month contract
Shift Expectations
There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required.
Position Summary
The Junior Level 1 Service Desk / TechnicalSupport Representative provides first-level technicalsupport in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users.
The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience.
Key Responsibilities
Handle inbound support calls in a high-volume environment
Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues
Guide users through step-by-step resolutions over the phone
Identify issues, resolve at first contact when possible, and escalate appropriately
Accurately document issues, actions taken, and resolutions in ticketing or CRM systems
Navigate multiple systems while actively supporting live calls
Follow defined processes and adapt to changing tools and procedures
Training & Attendance Expectations
Training schedule: Monday-Friday, 8:00 AM - 4:30 PM
Training is 100% onsite
Training performance is evaluated before independent call handling
Attendance and punctuality during training are critical
Multiple unexcused late arrivals or absences may result in release
Any no-call/no-show will result in immediate release
Shift Expectations
No fixed shifts; flexibility is required
Coverage may include mid-day, nights, weekends, and holidays
Candidates must clearly communicate shift availability during screening
DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$36k-60k yearly est. 3d ago
Technical Support Specialist, Electronics
Cellgate Access Control Systems
Technical support specialist job in Carrollton, TX
About CellGate
CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams.
The Role
We are seeking a TechnicalSupportSpecialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems.
Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting.
This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technicalsupport environment with opportunities for advancement as technical proficiency and responsibility increase.
Key Responsibilities
Provide phone-based technicalsupport to dealers and technicians using CellGate systems
Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength
Guide customers in the use of multimeters to check voltage, continuity, and resistance
Identify whether issues stem from wiring, power, signal, configuration, or hardware
Follow documented troubleshooting workflows and escalation procedures
Clearly document findings, actions taken, and resolutions in the case management system
Collaborate with teammates to improve troubleshooting processes and product reliability
Ideal Candidate Profile
This role is a strong fit for candidates who have:
Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems
Regularly used multimeters for diagnostics such as voltage, continuity, and resistance
Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics
Comfort explaining technical concepts clearly over the phone
Interest in learning access control and cellular-based systems, with training provided
Strong attention to detail and a methodical troubleshooting mindset
If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar.
What This Role Is (and Is Not)
This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities
This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation
Why Technicians Choose This Role
No field work or travel
Apply hands-on electronics knowledge in a clean, team-based environment
Consistent schedule and in-office stability
Structured training on access control and cellular-based systems
Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs
Employment Details
Location: Carrollton, TX (on-site)
Employment Type: Full-time
Compensation: $20-25 per hour
Required Qualifications (Screening)
At least 1 year of technicalsupport, electronics, or low-voltage experience
Willingness to undergo background check and drug screening per local regulations
Comfortable working in an on-site setting
Comfortable commuting to the job's location
Preferred Qualifications
Experience supporting or installing electronic or low-voltage systems
Prior phone-based or customer-facing technicalsupport experience
$20-25 hourly 3d ago
Desktop Support Specialist
Cornerstone Technology Talent Services 3.2
Technical support specialist job in Prosper, TX
Job Title: Desktop Engineer / Deskside Support
Job Type: Contract-to-Hire
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.
Key Responsibilities:
Provide deskside technicalsupport for Windows OS and various hardware components
Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
Perform installations, uninstalls, and imaging (no image creation required)
Troubleshoot client-side networking and registry-level issues
Deliver timely and professional technicalsupport directly at users' desks
Document and escalate support issues as needed
Required Qualifications:
Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment
High school diploma or equivalent
Strong understanding of Windows OS and registry-level troubleshooting
Solid linear troubleshooting skills and client-side network support experience
Excellent communication skills for interacting with both technical and non-technical users
Preferred Qualifications:
Prior experience in a medical or government environment
Additional Details:
This is a contract-to-hire role
No driving is required while on contract, but 3 years of driving history is preferred for conversion
$40k-51k yearly est. 1d ago
Field Support Technician
Jobster LLC
Technical support specialist job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 1d ago
Information Technology Specialist
Kaye/Bassman International
Technical support specialist job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technicalsupport for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
$63k-89k yearly est. 1d ago
Technical Product Support Specialist
Digilock
Technical support specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technicalsupport!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 2d ago
RAN Tier 2 Support
Nextgen | GTA: A Kelly Telecom Company
Technical support specialist job in Plano, TX
Looking for a RAN Tier 2 - Onsite- Plano TX
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
10 Years of experience with RAN, RF
Experienced in wireless (3g, 4g, 5g)
Experience with end to end Call flow process
Experience troubleshooting and scripting using Linux or Unix
Experience with Tier 1 or tier 2 level work
Experience with Samsung/ Nokia
Willing to go onsite
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$39k-63k yearly est. 4d ago
Wind Site Technician III - Eden, TX
Vestas 4.8
Technical support specialist job in Eden, TX
Vestas
Wind Site Technician III
Eden, TX (Maverick Creek site)
Offering $2500 USD Sign On Bonus - Details below
Join our journey towards wind energy solutions.
At Vestas, we believe in a world powered by renewable energy. We are a worldwide authority in wind energy, specializing in the design, manufacture, installation, and maintenance of turbines in over 80 countries. With over 40 years of experience, we are committed to advancing energy solutions driven by innovation, engineering excellence, and real-world impact. Join us and be part of an industry that's transforming how the world is powered, where your work fuels progress and your career moves with purpose.
Position Overview
As a Wind Site Technician, you'll ensure the smooth operation of wind turbines, directly addressing maintenance, troubleshooting, and system issues. Your contributions are vital in maintaining clean, reliable energy for local communities, regardless of your background in wind, electrical, mechanical, or heavy machinery sectors.
Key Responsibilities
Diagnose, repair, and maintain wind turbines with your team to keep communities powered.
Adhere to safety protocols, perform safety inspections, and cultivate a culture of safety.
Collaborate with your team to improve turbine performance, share best practices, and support change initiatives.
Document your work thoroughly and propose improvements to work instructions and operational processes.
Support specialty projects (e.g., crane work, CIM) and provide mentorship to junior technicians.
Who You Are
Minimum 3 years of wind experience, including work with heavy equipment and cranes. Task Based Certification (TBC) Level 300 or willingness to obtain.
Highly developed problem-solving abilities and an engaged approach to responsibilities.
Safety-conscious and a role model for best practices, with advanced knowledge of energy isolation and risk mitigation.
A collaborative team player who mentors others and leads by example.
Ability to speak, read and follow instructions in English.
Physically fit, comfortable working at heights and in varying conditions, with a high school diploma (or equivalent), valid driver's license, and legal authorization to work in the U.S.
Training & Equipment
Vestas invests in your growth, providing access to comprehensive training programs and certifications like GWO Safety & Technical Training. You'll also receive all necessary PPE and equipment to perform safely.
Benefits & Career Growth
We believe that when you thrive, we all thrive. That's why we offer a comprehensive benefits package. By joining our community, you take part in an international company that focuses on your safety, support, and growth, and we pledge to be with you at every turn.
We're proud to offer:
Medical, dental, and vision coverage for you and your family.
Paid time off, holidays, and parental leave.
Opportunities for career progression and pay-for-certification growth.
401(k) with company match, life insurance, and disability coverage.
An established safety culture and inclusive, collaborative workplace.
Salary & Career Growth
We offer attractive pay packages, performance bonuses, and opportunities to support your professional development. Pay will be determined based on experience and qualifications.
We are offering a $2,500 USD Sign On Bonus*
At Vestas, we're not just offering you a job, but an opportunity to elevate your career. If you're equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from the Global Wind Organization (GWO), consider yourself already one step ahead! To show our appreciation for the expertise you bring along, we're excited to offer a $2,500 USD sign-on bonus.
* Eligibility requirements apply, speak with a Vestas representative for more details.
Physical Demands
The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions.
Ability to stand and walk for prolonged periods of time.
Hearing ability to use telephones, close range radios or related device.
Visual acuity including depth perception, field of vision and the ability to distinguish between colors.
Ability to stoop, kneel, crouch or crawl as needed, as well as hand-eye coordination and manual dexterity.
Ability to climb stairs & vertical ladders to heights of 60 to 100 meters and at times supervise work in confined space environments.
Ability to lift, push, pull, carry items up to, but not more than 50 lbs. in weight.
Ability to observe training and obtain certification in required safety programs that include LOTO, Electrical Qualification, Fall Arrest & High Angle Rescue & Emergency Decent, and Confined Space.
Ability to successfully participate in all training courses, including controlled decent practical exercises.
Due to design parameters of fall protection equipment, the combined weight of prospective employee, required PPE and gear shall not exceed 300 lbs. Required PPE and gear may weigh up to 40 lbs.
CCPA Notice for California Applicants
Our commitment to a fair hiring
At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, *********************************************************
About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at ************** and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
$40k-61k yearly est. 6d ago
Desktop Support
Teksystems 4.4
Technical support specialist job in Houston, TX
1. Desktop Support 2 to 3 years of troubleshooting experience and providing user support in a technical environment. Client-facing. This individual needs to be proficient supporting clients in Windows 11 enviroment 2. Windows 11 2 to 3 years providing support troubleshooting W11 OS. Software and hardware support
3. Customer Service/Satisfaction Skills
4.Active Directory troubleshooting skills.
This position is onsite Monday - Friday inside the loop of Houston, TX
*Job Type & Location*This is a Contract position based out of Houston, TX.
*Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr.
*Workplace Type*This is a fully onsite position in Houston,TX.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 1d ago
Client Support Analyst
American National Bank of Texas 3.7
Technical support specialist job in Mesquite, TX
The Client Support Analyst is responsible for the fulfillment of customer request via multiply delivery channels (retail banking centers, CCU and Online) and supporting Retail and CCU operations while maintaining operational efficiency to ensure compliance with audit and regulatory requirements. The individual is responsible for maintaining and supporting the cash needs of the bank and monitoring various reports to ensure timely entries and reconciliations are performed. Other duties include:
* Working with various vendors in support of systems and applications used by Retail and CCU
* Supporting the fulfillment of customer request
* Requires work on physical bank premises
* Evaluates and directs banking centers/CCU staff and/or management to find solutions for escalated issues
* Develops and maintains policies and procedures for Retail/CCU that support audit and regulatory requirements
* Manages cash for the bank including banking centers, ATM/ITM's, and the banks Centralized vaults.
Qualifications:
High School diploma or GED
1 year banking experience
Skills:
Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be competent in all basic math functions and able to carry out written instructions
Work occasionally requires more than 40 hours per week to perform the essential functions of the position
Lifting in an office setting may be required up to 30lbs
ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$32k-47k yearly est. 4d ago
Technical Support Engineer, Splunk o11y Cloud (Fedramp)
Cisco Systems, Inc. 4.8
Technical support specialist job in Richardson, TX
Meet the Team
Join us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, monitoring, and tracing.
We are seeking an individual with technicalsupport or consulting experience to provide support services for the Splunk Observability Cloud solution. This individual will work closely with our customers and field delivery personnel to provide break-fix support, operational maintenance, and Premium support services. This position is an integral part of the long-term plan to grow the relationship with our customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in a fast-paced, customer-focused, and fun environment.
Diversity Matters, we harness our unique strengths to deliver the best outcomes. We work closely with several different parts of the organization to learn and educate each other, then we build the right solution for all parties; transparency is at our core. We have fun doing phenomenal work with great people. Come become one of us.
This role can be performed out of our Richardson, TX or Boulder, CO locations.
Your Impact
Support customers who have implemented the Splunk Observability Cloud SaaS solution, guiding the resolution of customer issues and escalations in a professional and timely manner, adhering to SLA guidelines.
Provide clear and effective written and verbal communication to customers, including phone and Webex-based support.
Collaborate with Splunk Development Engineers and Customer Success teams to address customer problems effectively.
Contribute to the creation of technical knowledge content to empower customer self-service.
Utilize existing troubleshooting skills and web technologies knowledge, while further developing expertise in development languages such as .NET, Java, and/or node.JS.
Thoroughly investigate technical issues to determine root causes and propose effective solutions or workarounds.
Support the reproduction of customer issues, file detailed bug reports, escalate cases to Engineering when necessary, and provide comprehensive documentation.
Minimum Qualifications
Applicants MUST be a U.S. Citizen due to the position may require access to U.S. export-controlled technologies, technical data, and/or sensitive government data.
Flexibility to participate in on-call rotations may be required to support our federal customers.
3+ years of experience in customer support, technical account management, or a related field.
A foundational understanding of Kubernetes, REST APIs, cloud computing, and observability concepts.
Exceptional verbal and written communication skills.
Strong troubleshooting and analytical abilities.
Preferred Qualifications
Excellent time management skills with the ability to effectively prioritize SLA-driven customer issues.
A passion for technology and a dedication to thriving in an ever-evolving technical environment.
A customer-centric attitude and a strong willingness to learn.
A Bachelor's degree in computer science or a related field, or equivalent work experience.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $94,200.00 to $125,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$117,600.00 - $171,500.00
Non-Metro New York state & Washington state:
$102,400.00 - $165,800.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$117.6k-171.5k yearly 1d ago
Warehouse Support Specialist
ASSA Abloy Group 4.2
Technical support specialist job in Plano, TX
This role supports daily operational activities across warehouse functions and basic system-related tasks. The position focuses on the accurate handling, preparation, and tracking of physical products, along with light technical setup and asset coordination.
What You'll Do
Operational Support
Handle receiving, storage, picking, packing, and shipping activities.
Maintain organized inventory and accurate tracking records.
Prepare products and components through kitting and light assembly.
Process returns and support basic refurbishment tasks.
Systems & Asset Support
Prepare and configure hardware devices, including software installation.
Assign and track hardware assets within internal platforms.
Support basic system setup, activation, and updates.
Maintain documentation related to inventory, assets, and configurations.
Team & Process Support
Work cross-functionally to ensure smooth daily operations.
Provide routine status updates related to inventory and order flow.
Assist with identifying and supporting process improvements.
What We're Looking For
Experience in warehouse, logistics, or operations support.
Strong organizational skills with attention to detail.
Comfort working with basic technical tools and software systems.
Ability to manage multiple tasks in an onsite environment.
Self-motivated team player with a problem-solving mindset.
Nice to Have
Experience with ERP or inventory management systems.
Familiarity with CRM platforms.
General comfort with IT systems and connected hardware.
$38k-59k yearly est. 3d ago
Tier 3 Support
Ringcentral, Inc. 4.6
Technical support specialist job in Fort Worth, TX
Say hello to opportunities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
This is where you and your skills come in. We're seeking an exceptional problem solver who thrives on turning our customers' most complex technical challenges into opportunities for innovation and trust-building. Within Contact Center Tier 3, you'll serve as the ultimate technical resource for our contact center customers, combining deep CCaaS expertise with outstanding customer advocacy to resolve issues that demand creativity, technical mastery, and strategic thinking.
This isn't a typical support role-you'll be the trusted advisor when stakes are highest, the technical expert our internal teams rely on for guidance, and the knowledge catalyst who elevates our entire support organization.
Job Duties:
Complex Issue Resolution
Handle escalated cases requiring deep technical knowledge, advanced troubleshooting, or specialized expertise
Resolve issues that involve multiple systems, departments, or require root cause analysis
Address executive customer concerns and high-stakes business-critical situations
Knowledge Development & Transfer
Document complex issue resolutions
Develop troubleshooting guides and decision trees for lower tiers
Conduct training sessions and mentoring for lower tier agents
Identify knowledge gaps and recommend content creation priorities
Process Improvement
Analyze recurring escalation patterns and recommend systemic solutions
Collaborate with product, engineering, and operations teams on issue prevention
Drive continuous improvement initiatives based on customer pain points
Optimize escalation workflows and handoff procedures
Cross-Functional Collaboration
Serve as liaison between contact center partner and technical/product teams
Participate in incident response and crisis management
Provide customer insights to inform product roadmap and feature development
Ability to coordinate cross-functional resources for issue resolution
Ownership of escalation prioritization and resource allocation
To succeed in this role you must have experience in:
Technical Foundation
3-5+ years of hands-on experience with Contact Center as a Service (CCaaS) platform-direct experience with NiCE CXone is highly preferred
Proficiency in Studio contact center scripting/development environments, with ability to troubleshoot complex call flows and integrations
Deep understanding of VoIP technology within CCaaS contexts, including SIP protocols, codec configurations, network requirements, and audio quality troubleshooting
Strong technical troubleshooting methodology, including systematic log analysis, diagnostic tool usage, and structured problem-solving approaches
Experience documenting complex technical cases with clarity and completeness, creating resources that others can learn from
Customer Excellence
Exceptional communication skills that enable you to explain technical concepts clearly to diverse audiences-from frustrated end-users to technical architects to executive stakeholders
Proven ability to de-escalate tense situations and rebuild customer confidence through empathy, transparency, and demonstrated competence
Talent for developing rapport and trust quickly, even in challenging circumstances where customers may be frustrated or skeptical
Customer-centric mindset that prioritizes understanding the business impact behind technical issues and balancing urgency with thoroughness
Problem-Solving Excellence
Creative and analytical thinking that combines technical knowledge with innovative approaches to find solutions when standard procedures fall short
Pattern recognition skills that identify underlying systemic issues from individual case symptoms
Comfort with ambiguity and ability to navigate complex, multi-faceted problems without clear playbooks
Ownership mentality that drives you to see issues through to complete resolution, not just temporary workarounds
Collaboration & Leadership
Knowledge sharing orientation with genuine enthusiasm for developing others and elevating team capabilities
Cross-functional collaboration experience, working effectively with Product, Engineering, Operations, and other technical teams
Process improvement mindset that continuously seeks opportunities to work smarter and serve customers better
Professional maturity to handle high-stakes situations, executive interactions, and competing priorities with sound judgment
Our Commitment to You
We're building a support organization where expertise is valued, knowledge is shared generously, and every team member has the tools and autonomy to deliver exceptional customer experiences. You'll work in an environment that respects your technical judgment, invests in your continued learning, and recognizes that the best solutions often come from empowering smart people to think creatively.
How We Work
Proactive communication is our standard-customers, internal stakeholders, and team members always know where things stand
Process adherence balanced with flexibility-we follow proven frameworks while remaining open to innovation when situations demand it
Continuous learning culture-we document what we learn, share what we know, and grow together as a team
Customer outcomes over activity metrics-we measure success by the trust we build and the problems we solve, not just ticket counts
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Colorado, the compensation range for this position is between $85,400 and $180,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
This role has an application deadline of March 8, 2026. Please apply prior to the deadline to be considered for the role.
#LI-JW1
$63k-78k yearly est. 1d ago
Part-Time Teller Support Specialist
City Bank 4.4
Technical support specialist job in Lubbock, TX
DescriptionThe position of Teller SupportSpecialist is responsible for offering assistance to the Lubbock and surrounding area branches by performing branch teller services, new account services, and assisting with customer service issues. They will do so in a professional, timely and efficient manner and according to established bank policies and procedures. Essential Duties
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions.
Able to interact and adapt to different branches and their specific needs or requests.
Travels from branch to branch on a daily basis or as requested.
Monitors the TSS Calendar consistently and is prepared at all times for any changes that may present itself within the daily schedule.
Is prepared at all times with their name tag, name plate and teller stamp.
Retains vast amounts of knowledge in many different areas of the bank.
Prepares teller window with adequate supplies and is organized and ready to serve customers by regularly scheduled opening times.
Maintains a high level of security awareness within daily work responsibilities such as the safekeeping of teller cash by locking teller drawers and computer. Maintains proper amounts of cash in teller window.
Refrains from distractions that prevent the best service to our customers, whether they are engaged with them or not. Distractions such as food, drinks, cell phones, tablets, internet, television or any other item that is not work related and/or inappropriate or unprofessional conversations.
Attention to detail and excellent communication skills are required.
Actively cross-sells bank products and services.
Accepts checks and cash for deposit processing, following written procedure at all times. Verifies deposit amounts and examines checks for endorsement and negotiability.
Processing transactions upon verification of signatures and customer account balances. Inspects all checks, money orders, savings withdrawals, etc. to determine their negotiability.
Receives credit card payments and processes those according to written procedure.
Receives payments for loans such as mortgage, installment, and commercial, ensuring that payments equal the amount due and that all late charges, if applicable, are collected AND properly reads any and all messages that may be placed on such accounts.
Cashes City Bank checks for non-bank customers upon verification of identification and appropriate approval, as required.
Assist in working night depository bags/envelopes, dropped bag and/or handling bank-by-mail deposits.
Issues cashier's checks to customers based on a collected balance.
Prepares cash advance requests, obtaining proper authorization. Ensures that the cash advances are balanced and transmitted daily.
Maintains MC/EMV supplies.
Redeems E/EE/I savings bonds.
Accepts stop payments on checks.
Accepts and exchanges foreign currency by following proper written procedures.
Sends checks and drafts to collections department.
Completes Monetary Instrument Log through the Teller system for cash transactions purchasing a monetary instrument (cashier's check) beginning at $3,000.
Completes Currency Transaction information through the Teller system for cash transactions at $5,000 or over $10,000.
Prepares wire transfer requests as provided in written procedures.
Balances teller window daily under dual control and ensures that they stay under their designated drawer limit.
Performs opening and closing responsibilities if and when assigned.
Sets up such tasks as preauthorized transactions, direct deposits, and change of addresses.
Responds to customer account inquiries in a friendly professional manner.
Provides customer with copies of statements.
Verifies incoming cash shipments under dual control if asked or needed.
Maintains ATM on a daily basis, handling deposits, balancing, replenishes cash and supplies if needed.
Answers phones in a friendly and professional manner.
Encodes and provides daily work for proof and meets courier deadlines.
Attends additional trainings and meetings as required by management.
Complies with required training courses in a timely fashion.
Always greets customers with a smile whether in person or on the phone.
Having good knowledge of City Bank's products and services and know when to suggest them.
Follows proper procedures when ordering checks for customers.
Makes changes signature cards.
Closes accounts when necessary.
Please also see Branch Services Teller job description for further details.
Equal Opportunity Employer/Veterans/Disabled
$31k-36k yearly est. 4d ago
IT - Teamcenter Administrator
Acro Service Corp 4.8
Technical support specialist job in Fort Worth, TX
Job Title: IT - Teamcenter Administrator
Duration: 12 Months
1st Shift (07:00 AM - 03:30 PM)
Contract To Hire Opportunity
Fully Onsite
Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills.
Job Responsibilities:
• Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions
• Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others
• Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks
• Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks
• Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements
• Provide quick and efficient support of incidents and outages
• Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates
• Work effectively with process owners and SMEs to understand business requirements
• Create/update support documentation, ensuring accuracy and appropriate detail
Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required
Position Requirements:
• 5+ years of experience with application and Windows server administration
• 5+ years of Teamcenter system administration
• Experience implementing and upgrading Teamcenter
• Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences
• Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.)
• Demonstrated teamwork and collaboration in a professional setting
• Strong problem solving and critical thinking skills
• Ability to work independently and as part of a team
• Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly
• Temp to Perm
Preferred Skills:
• Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.)
• Exposure to Logistics Systems and/or Service Bill of Material
• Basic understanding of databases
• Familiarity with Linux OS
• Strong organizational, analytical, multitasking, and time management skills
• Ability to mentor peers on required skillsets and process knowledge
$65k-84k yearly est. 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Victoria, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$35k-47k yearly est. 11d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support specialist job in Victoria, TX
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
Deskside Technician II
Stefanini Group 4.6
Technical support specialist job in Seadrift, TX
Details:
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Supporting IT equipment in large corporate environment
Desktop/laptop tech support (Mac and PC)
Windows 7/10 operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC Support - IT equipment Install/Move/Add/Change
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate KB articles
Ability to work on-call and other after-hours support needs
May provide Executive support
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned
What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
What you'll get
Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making;
Details:
Experience: Minimum of 3 years of related experience, including developed knowledge through formal training.
Technical Knowledge: Knowledge of multiple manufacturers, operating systems, and fundamental concepts of the field.
Troubleshooting: Excellent troubleshooting capabilities and the ability to search for support information.
Communication: Excellent verbal and written communication skills, including conveying technical information.
Independence: Ability to work with no supervision and independently.
Travel: Ability to travel locally and in-state, with a valid driver"s license and insurance if required.
Schedule: Adherence to attendance and schedule requirements.
Soft Skills: Customer-oriented attitude and ability to work in a team environment.
#LI-LG1#LI-ONSITE
$32k-42k yearly est. 13d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Victoria, TX?
The average technical support specialist in Victoria, TX earns between $29,000 and $78,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Victoria, TX