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The differences between administrative support specialists and administrative professionals can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support specialist and an administrative professional. Additionally, an administrative professional has an average salary of $39,486, which is higher than the $38,244 average annual salary of an administrative support specialist.
The top three skills for an administrative support specialist include customer service, data entry and patients. The most important skills for an administrative professional are customer service, powerpoint, and data entry.
| Administrative Support Specialist | Administrative Professional | |
| Yearly salary | $38,244 | $39,486 |
| Hourly rate | $18.39 | $18.98 |
| Growth rate | -8% | -8% |
| Number of jobs | 139,654 | 87,372 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 55% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
An administrative support specialist is an individual who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.
An administrative professional specializes in performing administrative support and clerical tasks in a company or office, ensuring accuracy and smooth workflow. Their responsibilities typically revolve around managing schedules, arranging appointments and meetings, producing progress reports and presentations, delegating tasks, and attending meetings on behalf of executives or staff. There are also instances when an administrative assistant must answer calls and correspondence, respond to inquiries and concerns, welcome guests, relay messages, and provide staff with any support tasks or documents.
Administrative support specialists and administrative professionals have different pay scales, as shown below.
| Administrative Support Specialist | Administrative Professional | |
| Average salary | $38,244 | $39,486 |
| Salary range | Between $29,000 And $49,000 | Between $23,000 And $65,000 |
| Highest paying City | Washington, DC | San Francisco, CA |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | King County | HomeOwners Advantage |
| Best paying industry | Government | - |
There are a few differences between an administrative support specialist and an administrative professional in terms of educational background:
| Administrative Support Specialist | Administrative Professional | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between administrative support specialists' and administrative professionals' demographics:
| Administrative Support Specialist | Administrative Professional | |
| Average age | 50 | 50 |
| Gender ratio | Male, 20.5% Female, 79.5% | Male, 17.4% Female, 82.6% |
| Race ratio | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |