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The differences between administrative support specialists and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support specialist and a support clerk. Additionally, an administrative support specialist has an average salary of $38,244, which is higher than the $35,159 average annual salary of a support clerk.
The top three skills for an administrative support specialist include customer service, data entry and patients. The most important skills for a support clerk are customer service, data entry, and patients.
| Administrative Support Specialist | Support Clerk | |
| Yearly salary | $38,244 | $35,159 |
| Hourly rate | $18.39 | $16.90 |
| Growth rate | -8% | -5% |
| Number of jobs | 139,654 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 38% |
| Average age | 50 | 47 |
| Years of experience | 2 | 2 |
An administrative support specialist is an individual who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Administrative support specialists and support clerks have different pay scales, as shown below.
| Administrative Support Specialist | Support Clerk | |
| Average salary | $38,244 | $35,159 |
| Salary range | Between $29,000 And $49,000 | Between $22,000 And $54,000 |
| Highest paying City | Washington, DC | San Diego, CA |
| Highest paying state | Connecticut | Hawaii |
| Best paying company | King County | Los Alamos National Laboratory |
| Best paying industry | Government | Government |
There are a few differences between an administrative support specialist and a support clerk in terms of educational background:
| Administrative Support Specialist | Support Clerk | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Stanford University |
Here are the differences between administrative support specialists' and support clerks' demographics:
| Administrative Support Specialist | Support Clerk | |
| Average age | 50 | 47 |
| Gender ratio | Male, 20.5% Female, 79.5% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |