Flex Delivery Representative
Agent job in Roanoke, VA
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 12/26/2025.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
$2,500 employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $27.25 to $28.25 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Enterprise Solutions Representative
Agent job in Roanoke, VA
PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Roanoke, VA area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people.
PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Purpose
To contribute to the profitable growth of the company's LTL and supply chain solution services.
Responsibilities
• Manage a portfolio of accounts with a special focus on building shipper relationships.
• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.
• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.
• Secure accurate supply chain maps to support our consultative sales approach.
• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and perspective customers.
• Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory.
• Effectively communicate the value of logistic and supply chain solutions to your account base.
• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.
• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.
• Support PITT OHIO Operations and Administration in reducing cost with your customer base
• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments
• Support all Company goals and policies
• Able to react to change productively and handle other essential tasks as assigned
Other Duties
• Interface with Operations, Pricing, Claims, Collections and other internal departments
• Able to react to change in response to changes in the Company's go-to-market strategy.
• Proficiently use PITT OHIO Sales applications.
• Participate in “Huddles” (collaborative sales meetings) to grow business.
Qualifications
• Minimum 3-5 years sales experience
• Previous experience or ability to learn the transportation industry preferred.
• Previous experience or ability to learn business-to-business selling.
• Fluent English language skills required to effectively communicate with internal and external customers
• Must possess excellent interpersonal, verbal and written communication skills
• Experienced in Microsoft Office programs and the Internet
• Skillful typing
• Valid Drivers License and clean driving record required
• Problem solving, negotiation, and time management skills are essential
Working Conditions
• Travel is required; must be able to energetically travel by car, plane or public transportation
• Weekend and evening entertainment required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
#POE2
Auto-ApplyAgent Code: DTNTRN
Agent job in Roanoke, VA
Transtar Logistics, LLC, Agent for Greatwide Truckload Management, has an Immediate Opportunity for CDL A Owner Operators - Hauling All Types of POWER ONLY Freight (53' Dry Van, Flatbed, Tanker & Containers) Option 1: Owner Operators NEEDED to Haul ALL TYPES of Power Only Freight (Van, Reefer, Flatbed, Tanker, & Containers)!
* Loads Average $2.00 - $3.00 per Mile
* Paid 75% of Linehaul + 100% Fuel Surcharge
* Home When You Want
* NO Trailer Required - NO Trailer Rental Fee or Maintenance Costs
* Pre-loaded or Empty Trailers at Full Truckload Rates!
* Custom Runs - We Can Run All States and Accommodate Any Driver's Request
* ALL RUNS ARE DROP & HOOK, NO LOADING OR UNLOADING - NO WAIT TIME!
o ALL TYPES of Power Only Runs Available! - Van, Reefer, Flatbed, Tanker, & Containers
Option 2: Owner Operators Needed to Haul Van, Reefer, Flatbed, & Stepdeck - WE RUN ALL STATES
* Loads Average $2.00 - $3.00 per Mile
* Paid 75% of Linehaul + 100% Fuel Surcharge
* Trailer Rental Required (Rental Access through Greatwide)
* Home When You Want
Option 3: Owner Operators Wanted for Port Work in Jacksonville, FL & Gulfport, MS
* Out & Back
* Home Every Other Night or Home Weekends
* 2 to 3 Loads
* Paid 75% of Linehaul + 100% Fuel Surcharge
Running Areas/Information (WE FOLLOW THE $$$) - We Run All States
* Some Run Examples
* GA to FL (JAX); GA to Anywhere
o SC to GA; SC to Anywhere
* Many loads out of Memphis, TN; Dallas, TX; Houston, TX; Indianapolis, IN; Cincinnati, OH; Birmingham, AL; Gulfport, MS
* We Run All 48 States including NC, SC, VA, KY, PA, IL, AR, OK, MO, SD, & ND
Benefits:
* Plate Program, IFTA Program, Trailer Rentals, Access to Medical & Tractor Insurance
* NO COST Cargo & Liability Insurance
* HUGE Fuel & Tire Discounts, EFS Fuel Cards, Accurate Weekly Pay, Direct Deposit
* $2K Referral Bonus!
* Clean Roadside Inspection Bonus/Payouts!
* Customer-Based and Market-Based Freight - We Keep you Moving Efficiently with Minimal Downtime!
* You'll be Assigned a Dedicated and Experienced Dispatch Agent that's Available for you 24/7!
Qualification Criteria
* 1 Year of Verifiable Class A Driving Experience in the Previous 3 Years
* *Flatbed Drivers Must Have at least 6 Months of Recent Verifiable Flatbed Experience
* Good MVR and PSP Report to Qualify
* We Accept Tractor Years 2000 and Newer
* Run Under Our DOT & Authority
CALL US FOR MORE DETAILS!
Call Robbie at ************
Click Here to Apply Now!
APPLY NOW CALL **********
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First Name *
Last Name *
Cell Phone *
Email *
City *
State *
* -Select--AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
Zip *
Do you have a CDL-A? *
Select an option YesNo
Have you had any moving violations in the last two years? *
Select an option YesNo
Do you have at least 1 year of verifiable Class A tractor-trailer experience from the last 5 years? *
Select an option YesNo
Are you 22 years or older? *
Select an option YesNo
Do you have any DWIs in the past 5 years? *
Select an option YesNo
Are you intending to run under your own authority? *
Select an option YesNo
What Equipment Type Do You Intend to Run? *
Select an option ContainerDry VanFlatbed/StepdeckOpendeckPower OnlyHazmatReefer
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Real Estate Showing Agent
Agent job in Roanoke, VA
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Roanoke and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Roanoke area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Virginia.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Real Estate Agent
Agent job in Roanoke, VA
About the Role: Tivolisworld LLC is seeking a driven and knowledgeable Real Estate Agent to support our Condos & Co -ops division. The ideal candidate will specialize in listing, marketing, and selling condominium and cooperative housing units. You'll work closely with buyers and sellers to guide them through the real estate transaction process, while maintaining a high level of client service and industry compliance.
Key Responsibilities:
Represent buyers and sellers in real estate transactions involving condos and co -ops.
Conduct market analysis to advise clients on pricing, trends, and investment opportunities.
Assist clients with property viewings, inspections, and closing procedures.
Prepare and review real estate documents including listing agreements, offers, and contracts.
Collaborate with attorneys, inspectors, lenders, and coop boards as needed.
Maintain active knowledge of housing regulations, HOA/coop rules, and community policies.
Coordinate open houses and marketing strategies to maximize visibility.
Build and maintain a client base through networking and outreach.
Requirements
Active real estate license in the state of operation.
Minimum 1-2 years of experience in residential real estate (experience with condos/co -ops preferred).
Strong negotiation, communication, and interpersonal skills.
Knowledge of local housing laws, fair housing regulations, and cooperative housing procedures.
Self -motivated with excellent organizational skills.
Comfortable using CRM tools, MLS, and digital marketing platforms.
Benefits
401(k)
Health insurance
Paid time off
Monday to Friday
Weekends as needed
Customer Sales & Serv Representative
Agent job in Forest, VA
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
• Assist customers by phone and in person at our facility
• Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
• Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
• Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
• 6 months of customer service experience preferred
• Desire to increase knowledge in industrial distribution products
• Excellent telephone skills
• Ability and desire to learn new systems and processes quickly
• Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
• High school diploma or equivalent
• Valid driver's license and clean driving record (MVR)
• SAP / ERP experience, preferred but not required
• Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyTravel Wound Care Specialist
Agent job in Lynchburg, VA
Job Description
Quality Surgical Management has more than 30 years of providing quality and excellence in bedside and clinical wound care management and our family of medical providers is growing. We are currently looking for a Medical Doctor, Doctor of Osteopathy, or Nurse Practitioner (MD, DO, or NP) to join our expanding team that can fill the role of an in-house travel provider.
The in-house travel provider is responsible for covering vacant territories, establishing new facilities, covering FMLA, vacations, or sick time, providing bedside surgical wound care services, and excellent customer service.
QSM provides standardized training to all providers and the right candidate must be able complete two (2) weeks of at-home didactic training followed by six (6) or more weeks of field training in any of the states in which QSM operates. All mandatory training is paid, and travel expenses are covered by the company.
Essential Skills
MD, DO, NP (Adult, Geriatric, or Family), unencumbered licensure or eligible.
Excellent Customer Service and communication
Ability to travel, which will include travel by car and plane as well as overnight stays in hotels.
Valid driver's license
Understanding of the importance of proper documentation and standard of care practices
Must have reliable transportation.
DEA not required.
Must attend all required meetings and corporate conferences each year (travel may be required).
In-person direct examination of patients is required
Must be able to sit or stand for extended periods.
Must be able to lift 50 lbs.
Must be able to communicate orally and in writing.
Must be proficient in English (written and verbal communication)
Must be able to push/pull/carry equipment.
Must be available/reachable by cell phone during working hours.
Working hours are variable based on the needs of assignment to meet client needs/requests.
Must be able to exercise discretion and independent clinical judgment concerning the treatment of patients on a daily basis.
Must be able to delegate tasks, provide clear instructions/recommendations and collaborate with other professionals and ancillary staff.
May be required to provide telehealth services.
Preferred Skills
Wound care experience is a plus but not required.
2-years of experience as a provider is preferred but not required (new grads welcome to apply)
Proficient in Microsoft 365
Salary
Base salary provided plus bonus structure.
Benefits
Competitive benefits package including medical, dental, vision, and 401K after 90 days with employer contributions.
PTO
Malpractice coverage provided.
No on-call, nights or weekends
Cell phone reimbursement
All travel costs covered.
All supplies needed to be successful are provided, all we want is you.
All state licensures are provided (except for the provider's state of residence).
QSM-VA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply now to begin your journey of joining our QSM family as we continue to grow and provide excellence in wound care.
Call Center Agent - Martinsville
Agent job in Martinsville, VA
***Earn up to $16 per hour - Bonus Opportunities paid Biweekly***
***Paid Holidays - Paid Time Off - Paid Training - Benefits Package available***
***Full time, Monday - Friday, Day shift***
The Customer Service Representative/Call Center Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly.
Essential Job Requirements
Must have the ability to work independently with little or no supervision and meet the minimum requirement of number of calls answered per day.
Draws from all available resources, policies, supervisors and state system to answer all inquiries, recognizes case issues as they develop in order to reduce workload.
Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center.
Regular and timely attendance.
Other duties as assigned.
Required Education
A high school diploma or equivalent required. A degree or certificate in a related field preferred
Required Experience
Call center experience preferred. Computer experience and typing proficiency required.
YoungWilliams is an equal opportunity employer.
Auto-ApplyInside Sales Agent
Agent job in Lynchburg, VA
Our rapidly growing team is in search of a motivated real estate inside sales agent. You'll hunt for leads, gather pertinent information for buyers and sellers, and add leads to the sales funnel. We are looking for someone who is results-oriented and has the ability to quickly connect and build rapport with people.
Applicants should be experienced, driven sales professionals who want to take the next step in their career.
Apply now!
Insurance Agent - Roanoke, VA
Agent job in Lexington, VA
At Horace Mann, we are dedicated to supporting our insurance professionals in their pursuit of financial success. Our company culture is based on collaboration and mentorship, which allows our agents to experience personal and professional growth. By partnering with us, insurance professionals can achieve financial stability and peace of mind, benefiting themselves and the educators they serve. If you are ready to take the first step towards a brighter financial future and make your financial goals a reality, we invite you to join us. With Horace Mann's expertise and your drive for success, we can help you reach your financial potential and make a significant impact in serving others.
Horace Mann is here to help you unlock your full potential by providing:
Industry competitive performance-based [1099] compensation + 48-month incentive package.
Earning incentives based upon activity in the initial 48 months.
Earning quarterly production incentives for the first 48 months.
A dedicated Premier Service Rep to assist with client service work.
A niche market to increase your opportunity for success.
Technology and continued training to support your base of operations.
A multiline product portfolio, and
Market and relationship-building programs
Several factors will dictate your level of success, including:
Commitment to finding and implementing solutions to help educators achieve financial prosperity.
Focus on achieving market access and forming strong connections.
Ability to confidently deliver product information to groups and individuals.
Engagement in networking, community, sales, and industry events.
Devotion of your time and resources to guarantee the success of your business.
Requirements:
Strong interpersonal and business management skills while building your agency.
2-5 years of experience in the insurance and financial services industry preferred; and
Resident State General Lines Insurance Licenses:
Life and Health Insurance License
Property and Casualty Insurance License
Gain FINRA Series 6 & 63 if applicable in certain regions.
Horace Mann Educators Corporation - Founded by Educators for Educators
We're the country's most comprehensive multiline insurance and financial services company serving educators. At Horace Mann, we know educators care for our children's future and believe they deserve someone to look after theirs. We're an equal opportunity employer.
#LI-AK1
#LI-CP1
#VIZI#
Auto-ApplyFront Desk Agent
Agent job in Low Moor, VA
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Travelodge/Penny's Diner in Low Moor, VA.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Agent
Agent job in Radford, VA
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Ticket Agent Event Staff - Martinsville Speedway
Agent job in Ridgeway, VA
MARTINSVILLE SPEEDWAY
Located in southern Virginia near the North Carolina border, Martinsville Speedway was built in 1947 by its founder H. Clay Earles. The track is the only venue to host NASCAR's top series every year since its inception. Martinsville Speedway conducts three major race event weekends each year. The track annually hosts the NASCAR Cup Series races in the spring and in the fall, the NASCAR Xfinity Series in the fall, the NASCAR Camping World Truck Series in the fall, the NASCAR Whelen Modified Series race in spring, and the ValleyStar Credit Union 300 NASCAR's biggest, richest and most prestigious Late Model Stock Car race.
Martinsville Speedway is looking for part-time, ticketing event staff for NASCAR and other events throughout the year.
DUTIES:
Work event days selling tickets to customers via Provenue ticketing system.
Handle will-call requests.
Provide exceptional customer service while processing orders.
Accurately balance cash drawer at the end of shift.
Develop a working knowledge of Martinsville Speedway pricing, policies, procedures and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
Assist guests with questions regarding directions, information about the facility and parking assistance.
Assist with other duties assigned by management.
QUALIFICATIONS:
Proven job reliability and strong work ethic.
Ability to take and follow direction.
Exceptional communication skills.
Possess strong computer skills.
Must be able to pass a background check.
Comfortable working in a fast paced, high energy environment.
Event staffing or ticket sales experience preferred, but not required.
Flexible schedule during the event.
Previous cash handling experience preferred.
Reliable transportation to and from Martinsville Speedway.
Apply Now!
Learn more about this role and our team by applying at ********************** for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
Follow us on LinkedIn and X for future opportunities and company news.
Auto-ApplyFront Desk
Agent job in Madison Heights, VA
Planet Fitness is coming to Madison Heights! Come join our team.
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description 12.50 per hour
Front Desk Overnight
Agent job in Madison Heights, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Overnight Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Cross-Utilized Airport Agent - Greenbrier Valley Airport (PT)
Agent job in Lewisburg, WV
Job Details Contour Airlines - LWB - Lewisburg, WV Part Time High School $15.00 Hourly Negligible Any Customer ServiceDescription
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remain at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Part-Time Employee Benefits & Compensation Overview
As a part-time employee of Contour Airlines, you are eligible for the following benefits and programs:
401(k) Savings Plan
Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
Available after completing six (6) active months of service.
Leaves of Absence
Eligible for various types of leave, including:
Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave
Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
Starting Pay Rate: $15.00 per hour.
Step Pay Increases: Eligible for a $1.00 increase each year on your pay anniversary date, up to a maximum rate of $20.00 per hour.
Retention Bonus: After reaching the top of the pay scale, eligible for an annual retention bonus of up to $1,000.00 based on performance.
Overtime Pay: Hours worked in excess of 40 per week will be paid at 1.5 times your hourly rate.
Holiday Pay: Work performed on Contour Airlines' observed holidays will be compensated at 2 times your hourly rate. A list of Company-recognized holidays is outlined in the Employee Handbook.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Cross-Utilized Airport Agent plays a key role in delivering Contour Airlines' commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.
Agents will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.
Cross-Utilized Agents are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation.
Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience.
Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests.
Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations.
Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs.
Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries.
Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service.
Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements.
Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency.
Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies.
Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner.
Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft.
Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues.
Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company's security program.
Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.
Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.
Assist in ramp set-up and ensure proper storage of equipment and baggage.
Perform additional duties as assigned by station leadership or Company management.
Working Environment / Physical Requirements
Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.
Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.
Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).
Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.
Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.
Must be able to ascend/descend stairs frequently.
Qualifications
Must be at least 18 years of age.
A minimum of nine (9) months of prior airline or aviation industry experience is preferred.
Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.
Possess a valid driver's license with a good driving record.
Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.
High school diploma or GED certification preferred.
Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.
Ability to type a minimum of 30 words per minute.
Possess polished and professional interpersonal skills with a positive, customer-focused attitude.
Strong leadership, organizational, and time management skills.
Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.
Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.
Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.
Self-motivated with the ability to motivate others.
Ability to work independently and collaboratively as part of a team-oriented environment.
Excellent written and verbal communication skills, delivered with professionalism and tact.
Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.
Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.
Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.
Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
Real Estate Showing Agent
Agent job in Lynchburg, VA
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Lynchburg and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Lynchburg area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Virginia.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Travel Wound Care Specialist
Agent job in Lynchburg, VA
Quality Surgical Management has more than 30 years of providing quality and excellence in bedside and clinical wound care management and our family of medical providers is growing. We are currently looking for a Medical Doctor, Doctor of Osteopathy, or Nurse Practitioner (MD, DO, or NP) to join our expanding team that can fill the role of an in-house travel provider.
The in-house travel provider is responsible for covering vacant territories, establishing new facilities, covering FMLA, vacations, or sick time, providing bedside surgical wound care services, and excellent customer service.
QSM provides standardized training to all providers and the right candidate must be able complete two (2) weeks of at-home didactic training followed by six (6) or more weeks of field training in any of the states in which QSM operates. All mandatory training is paid, and travel expenses are covered by the company.
Essential Skills
MD, DO, NP (Adult, Geriatric, or Family), unencumbered licensure or eligible.
Excellent Customer Service and communication
Ability to travel, which will include travel by car and plane as well as overnight stays in hotels.
Valid driver's license
Understanding of the importance of proper documentation and standard of care practices
Must have reliable transportation.
DEA not required.
Must attend all required meetings and corporate conferences each year (travel may be required).
In-person direct examination of patients is required
Must be able to sit or stand for extended periods.
Must be able to lift 50 lbs.
Must be able to communicate orally and in writing.
Must be proficient in English (written and verbal communication)
Must be able to push/pull/carry equipment.
Must be available/reachable by cell phone during working hours.
Working hours are variable based on the needs of assignment to meet client needs/requests.
Must be able to exercise discretion and independent clinical judgment concerning the treatment of patients on a daily basis.
Must be able to delegate tasks, provide clear instructions/recommendations and collaborate with other professionals and ancillary staff.
May be required to provide telehealth services.
Preferred Skills
Wound care experience is a plus but not required.
2-years of experience as a provider is preferred but not required (new grads welcome to apply)
Proficient in Microsoft 365
Salary
Base salary provided plus bonus structure.
Benefits
Competitive benefits package including medical, dental, vision, and 401K after 90 days with employer contributions.
PTO
Malpractice coverage provided.
No on-call, nights or weekends
Cell phone reimbursement
All travel costs covered.
All supplies needed to be successful are provided, all we want is you.
All state licensures are provided (except for the provider's state of residence).
QSM-VA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply now to begin your journey of joining our QSM family as we continue to grow and provide excellence in wound care.
Call Center Agent - Martinsville
Agent job in Martinsville, VA
***Earn up to $16 per hour - Bonus Opportunities paid Biweekly***
***Paid Holidays - Paid Time Off - Paid Training - Benefits Package available***
***Full time, Monday - Friday, Day shift***
The Customer Service Representative/Call Center Agent represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly.
Essential Job Requirements
Must have the ability to work independently with little or no supervision and meet the minimum requirement of number of calls answered per day.
Draws from all available resources, policies, supervisors and state system to answer all inquiries, recognizes case issues as they develop in order to reduce workload.
Shows a high level of enthusiasm in serving customers and improving team performance, willing to obtain and increase knowledge to assist the team and call center.
Regular and timely attendance.
Other duties as assigned.
Required Education
A high school diploma or equivalent required. A degree or certificate in a related field preferred
Required Experience
Call center experience preferred. Computer experience and typing proficiency required.
YoungWilliams is an equal opportunity employer.
Auto-ApplyCross-Utilized Airport Agent - Greenbrier Valley Airport (FT)
Agent job in Lewisburg, WV
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
* Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
* Eligibility begins the first day of the month following your hire date.
* The Company offers a matching contribution up to 6% of your eligible compensation.
* Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
* Accrual of up to 56 hours of paid sick leave per year.
* Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
* Eligible to receive vacation hours on January 1st following your hire date.
* These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
* NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
* Eligible for various types of leave, including:
* Medical Leave
* Non-Medical Family Care Leave
* Maternity and Paternity Leave
* Personal Leave
* Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
* The starting hourly rate for this position is $15.00. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $20.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
* When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
* When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Cross-Utilized Airport Agent plays a key role in delivering Contour Airlines' commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.
Agents will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.
Cross-Utilized Agents are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation.
Key Responsibilities
* Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience.
* Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests.
* Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations.
* Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs.
* Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries.
* Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service.
* Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements.
* Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency.
* Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies.
* Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner.
* Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft.
* Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues.
* Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company's security program.
* Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.
* Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.
* Assist in ramp set-up and ensure proper storage of equipment and baggage.
* Perform additional duties as assigned by station leadership or Company management.
Working Environment / Physical Requirements
* Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.
* Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.
* Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).
* Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.
* Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.
* Must be able to ascend/descend stairs frequently.
Qualifications
* Must be at least 18 years of age.
* A minimum of nine (9) months of prior airline or aviation industry experience is preferred.
* Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.
* Possess a valid driver's license with a good driving record.
* Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.
* High school diploma or GED certification preferred.
* Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.
* Ability to type a minimum of 30 words per minute.
* Possess polished and professional interpersonal skills with a positive, customer-focused attitude.
* Strong leadership, organizational, and time management skills.
* Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.
* Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.
* Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.
* Self-motivated with the ability to motivate others.
* Ability to work independently and collaboratively as part of a team-oriented environment.
* Excellent written and verbal communication skills, delivered with professionalism and tact.
* Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.
* Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.
* Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.
* Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.