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Client coordinator vs support coordinator

The differences between client coordinators and support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client coordinator and a support coordinator. Additionally, a support coordinator has an average salary of $41,144, which is higher than the $40,356 average annual salary of a client coordinator.

The top three skills for a client coordinator include customer service, patients and powerpoint. The most important skills for a support coordinator are customer service, patients, and data entry.

Client coordinator vs support coordinator overview

Client CoordinatorSupport Coordinator
Yearly salary$40,356$41,144
Hourly rate$19.40$19.78
Growth rate12%12%
Number of jobs66,557103,838
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 65%
Average age4343
Years of experience1212

What does a client coordinator do?

A Client Coordinator is responsible for handling client accounts' growth and development and monitoring its activities to increase sales performance and brand image on various market platforms. Client Coordinators perform administrative tasks, such as documenting business transactions for the clients, generating contracts, discussing terms and agreements with the clients, and adjusting project processes as needed. They deliver progress reports to the account managers and ensure that all deliverables are done accurately and efficiently based on client requirements and budget limitations.

What does a support coordinator do?

A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.

Client coordinator vs support coordinator salary

Client coordinators and support coordinators have different pay scales, as shown below.

Client CoordinatorSupport Coordinator
Average salary$40,356$41,144
Salary rangeBetween $27,000 And $59,000Between $29,000 And $56,000
Highest paying CityNovato, CAWashington, DC
Highest paying stateCaliforniaIllinois
Best paying companyWLRKIBM
Best paying industryTechnologyTechnology

Differences between client coordinator and support coordinator education

There are a few differences between a client coordinator and a support coordinator in terms of educational background:

Client CoordinatorSupport Coordinator
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 65%
Most common majorBusinessPsychology
Most common collegeNorthwestern UniversitySUNY at Binghamton

Client coordinator vs support coordinator demographics

Here are the differences between client coordinators' and support coordinators' demographics:

Client CoordinatorSupport Coordinator
Average age4343
Gender ratioMale, 22.6% Female, 77.4%Male, 29.4% Female, 70.6%
Race ratioBlack or African American, 11.1% Unknown, 5.2% Hispanic or Latino, 22.0% Asian, 6.4% White, 53.2% American Indian and Alaska Native, 2.1%Black or African American, 12.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between client coordinator and support coordinator duties and responsibilities

Client coordinator example responsibilities.

  • Manage a share support phone line and SalesForce queue to provide clients with timely and accurate resolutions for all technical issues.
  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Maintain strict client confidentiality, HIPAA compliance.
  • Book all open cases daily with HHA.
  • Prospect using various online tools such as Alexa, SimilarWeb, and LinkedIn.
  • Conduct HHA s annual evaluations, performance management, and relate supervisory functions.
  • Show more

Support coordinator example responsibilities.

  • Manage a high-volume workload including verification of patient's Medicare and Medicaid.
  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
  • Develop a management reporting system for payroll.
  • Repair and retrieve information from damage SQL databases.
  • Prepare written communications and PowerPoint presentations for executive staff.
  • Enter and save data utilizing SharePoint applications and processes.
  • Show more

Client coordinator vs support coordinator skills

Common client coordinator skills
  • Customer Service, 26%
  • Patients, 7%
  • PowerPoint, 6%
  • CRM, 5%
  • Data Entry, 4%
  • Excellent Organizational, 4%
Common support coordinator skills
  • Customer Service, 19%
  • Patients, 11%
  • Data Entry, 7%
  • Developmental Disabilities, 5%
  • Social Work, 5%
  • Mental Health, 4%

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