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Commercial account manager vs global account manager

The differences between commercial account managers and global account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a commercial account manager and a global account manager. Additionally, a global account manager has an average salary of $123,233, which is higher than the $59,175 average annual salary of a commercial account manager.

The top three skills for a commercial account manager include customer service, CRM and account management. The most important skills for a global account manager are global account, account management, and customer satisfaction.

Commercial account manager vs global account manager overview

Commercial Account ManagerGlobal Account Manager
Yearly salary$59,175$123,233
Hourly rate$28.45$59.25
Growth rate5%5%
Number of jobs166,435173,713
Job satisfaction-5
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does a commercial account manager do?

A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

What does a global account manager do?

Global Account Managers are employees who oversee the company's client accounts. They are part of the company's sales departments, and they specialize in ensuring that clients would continue their partnership or engagement with the company. They are in charge of taking care of their clients who are, at times, in different areas or regions. Global account managers look at the company's sales performance and recommend action steps to improve performance. They often take on challenging client accounts and manage the clients' relationship with the company. Global Account Managers also come up with strategies to ensure client engagement, retention, and loyalty.

Commercial account manager vs global account manager salary

Commercial account managers and global account managers have different pay scales, as shown below.

Commercial Account ManagerGlobal Account Manager
Average salary$59,175$123,233
Salary rangeBetween $41,000 And $84,000Between $87,000 And $174,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateHawaiiCalifornia
Best paying companyVMwareMeta
Best paying industryManufacturingTechnology

Differences between commercial account manager and global account manager education

There are a few differences between a commercial account manager and a global account manager in terms of educational background:

Commercial Account ManagerGlobal Account Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Commercial account manager vs global account manager demographics

Here are the differences between commercial account managers' and global account managers' demographics:

Commercial Account ManagerGlobal Account Manager
Average age4646
Gender ratioMale, 60.1% Female, 39.9%Male, 72.6% Female, 27.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between commercial account manager and global account manager duties and responsibilities

Commercial account manager example responsibilities.

  • Oversee all accounting functions and manage accounts in QuickBooks (payable and receivable).
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Demonstrate strong technical sales knowledge with software manufacturers and licensing programs for the SMB and enterprise segments.
  • Provide SMB clients one on one consulting services by strategically presenting wireless solutions that help them do business more efficiently.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Use QuickBooks for invoicing, accounts payable, accounts receivable, and balancing bank statements.
  • Show more

Global account manager example responsibilities.

  • Manage complex voice / data networking, cloud solutions, and disaster recovery resolution projects.
  • Team with technical, marketing, and sales specialists to identify and capture revenue opportunities for manage IP services.
  • Develop and manage new accounts for search marketing (SEO), social media marketing, web design and video production.
  • Provide consolidated forecasts and opportunity updates using CRM tools to have upper management assist in the sales process when necessary.
  • Sign major agreements for large development groups to utilize Pluralsight's Saas eLearning portal.
  • Participate in the selection, implementation, and improvements to the company global CRM system.
  • Show more

Commercial account manager vs global account manager skills

Common commercial account manager skills
  • Customer Service, 19%
  • CRM, 12%
  • Account Management, 7%
  • Product Knowledge, 5%
  • Cam, 3%
  • Sales Process, 3%
Common global account manager skills
  • Global Account, 12%
  • Account Management, 8%
  • Customer Satisfaction, 6%
  • Business Development, 6%
  • Cloud, 5%
  • Customer Service, 5%

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