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Commercial account manager vs inside sales account manager

The differences between commercial account managers and inside sales account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a commercial account manager and an inside sales account manager. Additionally, an inside sales account manager has an average salary of $60,413, which is higher than the $59,175 average annual salary of a commercial account manager.

The top three skills for a commercial account manager include customer service, CRM and account management. The most important skills for an inside sales account manager are customer service, account management, and CRM.

Commercial account manager vs inside sales account manager overview

Commercial Account ManagerInside Sales Account Manager
Yearly salary$59,175$60,413
Hourly rate$28.45$29.04
Growth rate5%5%
Number of jobs166,435157,914
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 73%
Average age4646
Years of experience88

What does a commercial account manager do?

A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

What does an inside sales account manager do?

An inside sales account manager oversees the operations and workforce performance within an inside sales team, ensuring efficiency and profit growth. Their duties revolve around monitoring sales progress, devising new strategies to identify new business and marketing opportunities, maintaining records of all transactions, identifying inconsistencies and errors, performing corrective measures, producing sales forecasts, and supervising accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach sales targets, all while implementing the company's policies and regulations.

Commercial account manager vs inside sales account manager salary

Commercial account managers and inside sales account managers have different pay scales, as shown below.

Commercial Account ManagerInside Sales Account Manager
Average salary$59,175$60,413
Salary rangeBetween $41,000 And $84,000Between $40,000 And $90,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateHawaiiOregon
Best paying companyVMwareApple
Best paying industryManufacturingTechnology

Differences between commercial account manager and inside sales account manager education

There are a few differences between a commercial account manager and an inside sales account manager in terms of educational background:

Commercial Account ManagerInside Sales Account Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Commercial account manager vs inside sales account manager demographics

Here are the differences between commercial account managers' and inside sales account managers' demographics:

Commercial Account ManagerInside Sales Account Manager
Average age4646
Gender ratioMale, 60.1% Female, 39.9%Male, 56.6% Female, 43.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between commercial account manager and inside sales account manager duties and responsibilities

Commercial account manager example responsibilities.

  • Oversee all accounting functions and manage accounts in QuickBooks (payable and receivable).
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Demonstrate strong technical sales knowledge with software manufacturers and licensing programs for the SMB and enterprise segments.
  • Provide SMB clients one on one consulting services by strategically presenting wireless solutions that help them do business more efficiently.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Use QuickBooks for invoicing, accounts payable, accounts receivable, and balancing bank statements.
  • Show more

Inside sales account manager example responsibilities.

  • Utilize SalesForce to manage customer activity.
  • Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
  • Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
  • Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Construct custom dashboards and sales reports within SalesForce showing real time status.
  • Show more

Commercial account manager vs inside sales account manager skills

Common commercial account manager skills
  • Customer Service, 19%
  • CRM, 12%
  • Account Management, 7%
  • Product Knowledge, 5%
  • Cam, 3%
  • Sales Process, 3%
Common inside sales account manager skills
  • Customer Service, 16%
  • Account Management, 9%
  • CRM, 9%
  • PowerPoint, 5%
  • Salesforce, 4%
  • Outbound Calls, 4%

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