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The differences between commercial account managers and major account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a commercial account manager and a major account manager. Additionally, a major account manager has an average salary of $98,287, which is higher than the $59,175 average annual salary of a commercial account manager.
The top three skills for a commercial account manager include customer service, CRM and account management. The most important skills for a major account manager are digital marketing, customer service, and cloud.
| Commercial Account Manager | Major Account Manager | |
| Yearly salary | $59,175 | $98,287 |
| Hourly rate | $28.45 | $47.25 |
| Growth rate | 5% | 5% |
| Number of jobs | 166,435 | 164,210 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 79% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.
Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.
Commercial account managers and major account managers have different pay scales, as shown below.
| Commercial Account Manager | Major Account Manager | |
| Average salary | $59,175 | $98,287 |
| Salary range | Between $41,000 And $84,000 | Between $59,000 And $161,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | Hawaii | - |
| Best paying company | VMware | - |
| Best paying industry | Manufacturing | - |
There are a few differences between a commercial account manager and a major account manager in terms of educational background:
| Commercial Account Manager | Major Account Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 79% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between commercial account managers' and major account managers' demographics:
| Commercial Account Manager | Major Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 60.1% Female, 39.9% | Male, 71.0% Female, 29.0% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |