Post job

Customer care representative jobs in Harrisonburg, VA - 414 jobs

All
Customer Care Representative
Customer Service Representative
Customer Service Associate
Service Representative
Member Service Representative
Customer Sales Representative
Customer Representative
Customer Relations Representative
Receptionist/Customer Service
Customer Experience Associate
Customer Service Agent
Customer Service Advisor
Customer Services Coordinator
Client Care Representative
Customer Care Consultant
  • Customer Sales & Serv Rep

    Applied Industrial Technologies, Inc. 4.6company rating

    Customer care representative job in Harrisonburg, VA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $42k-50k yearly est. 7d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Representative (Part-Time)

    James Madison University 4.2company rating

    Customer care representative job in Harrisonburg, VA

    Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: • A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. • Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. • A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. • Holiday Breaks: The university is granted 12 holidays a year. • Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. Works closely with loan area as well as the University Business Office. Works with local high schools and JMU community with requests for presentation and workshops. Assists with the Financial Aid email box as needed. Qualifications: Required: Demonstrated oral and written communication skills Commitment to professional customer service Exceptional time-management, problem-resolution, and organizational skills Ability to work independently Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    $15 hourly 20d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Customer care representative job in Harrisonburg, VA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $39k-53k yearly est. Auto-Apply 57d ago
  • Hospice Care Consultant

    Gentiva Hospice

    Customer care representative job in Charlottesville, VA

    Lead with purpose. Advocate with heart. Make a lasting difference. Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community. As a brand ambassador, you will: Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life Plan and execute strategic marketing initiatives to increase awareness and drive referral growth Represent our organization at community events, professional associations, and educational in-services to promote our services Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals About You What You Bring You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams. Bachelor's degree in business, marketing, communications or equivalent experience Minimum 2 years in healthcare sales, business development, or referral marketing Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals Prior experience in hospice, palliative care, or home health is a plus Excellent communication, presentation, and time-management skills Proficiency in Microsoft Office Suite and CRM platforms Sensitivity to the needs of terminally ill patients and their families Proven track record of meeting or exceeding admissions and census targets We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply now to join our mission-driven team! Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
    $46k-76k yearly est. Auto-Apply 12d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer care representative job in Front Royal, VA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $24k-32k yearly est. 8d ago
  • Customer Experience Associate

    Market OT Concepts

    Customer care representative job in Harrisonburg, VA

    Job Description We are looking for personable, self-motivated individuals to join our team as Customer Experience Associates. We are rapidly expanding in the Northern VA area and are in need of representatives who are excited to be a part of this growth. Candidates for our Customer Experience Associate position should have winning attitudes and the ability to make our clients' customers feel welcomed in-store. As the first point of contact for the customer, the Customer Experience Associate is the 'face of the company' and takes personal ownership of each customer's experience. The Customer Experience Associate will be expected to: Present and promote our clients products/services using solid arguments to existing and prospective customers in a retail setting Resolve customer support related issues and provide customers with proper solutions to their concerns Professionally and compliantly represent not only our company but our clients as well Report new customer acquisitions and sales to the Director of Operations Develop and maintain a knowledge base of the evolving products and services We offer Customer Experience Associates: Competitive hourly pay + bonuses (PAID WEEKLY) Team-oriented environment PAID hands-on training experience Excellent career development and growth opportunities Paid travel opportunities - Optional Flexible Schedule For immediate consideration, apply through Indeed with your resume today!
    $19k-31k yearly est. 15d ago
  • Bottleless Cooler / Municipal Water Solutions Representative

    Culligan 67Md

    Customer care representative job in Ruckersville, VA

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Outside B2B Sales At Culligan, we're changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lines-eliminating plastic bottles while delivering crisp, great-tasting purified water through Culligan's exclusive purification process. It's better for workplaces, better for people, and better for the planet. We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and more-helping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise. Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If you're competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want. What You'll Do Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media Build strong rapport and work toward one-visit closes when possible Follow up on company-provided and self-generated leads Manage activity, notes, and paperwork in CRM while traveling within your territory What We're Looking For Outside B2B sales experience preferred (cold calling a plus) Energetic, personable, and commission-driven Strong communication, organization, and time-management skills A self-starter with a true “hunter” mindset Reliable transportation and valid driver's license High school diploma or GED required (college preferred) Why Culligan? Premium, in-demand product with minimal competition Eco-friendly solution businesses value and trust Strong support, training, and team culture Opportunity to grow while making a real impact If you're ready to sell a solution that makes a difference-and be rewarded for your effort-we'd love to hear from you. Apply today and grow with Culligan. Compensation: $30,000.00 - $70,000.00 per year About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $30k-70k yearly Auto-Apply 8d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Hunter Wyant-State Farm Agent

    Customer care representative job in Charlottesville, VA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $31k-42k yearly est. 1d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Greg Leffler-State Farm Agent

    Customer care representative job in Charlottesville, VA

    Job DescriptionBenefits: Competitive salary Health insurance Paid time off Parental leave Flexible schedule Opportunity for advancement Training & development ABOUT OUR AGENCY: Our agency has proudly served the community since November 1st, 1995. Were a small but tight-knit team made up of three full-time employees and myself. Our culture is rooted in collaboration and carewe celebrate birthdays, anniversaries, and milestones with team lunches and always look out for one another. We take pride in delivering exceptional service to our clients every day. I earned a degree in Geology and began my State Farm journey in Auto Claims back in 1987, right out of college. Before that, I spent time working on oil rigs during summers and breaks. My passion for this industry runs deepmy mother was the first female Fire Adjuster for State Farm in Oklahoma. Outside of work, Im a husband, father, and proud grandfather who enjoys spending time with family and giving back to the community. Im a board member of Therapeutic Adventures, a nonprofit providing outdoor recreation to individuals with special needsincluding fly fishing, canoeing, and our standout adaptive ski program at Massanutten Resort. I also stay active with the youth group at my church. If you're looking to join a supportive, experienced, and community-focused team, wed love to hear from you! ROLE DESCRIPTION: As a Customer Relations Representative with the Greg Leffler State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. This role also requires creativity and understanding of digital marketing and social media tactics QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-42k yearly est. 18d ago
  • Customer Service Rep(04365) - 712 N Commerce Ave

    Domino's Franchise

    Customer care representative job in Front Royal, VA

    Job DescriptionABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra cash, Domino's is the perfect place for you! JOB REQUIREMENTS Must be 16 years of age or older with reliable transportation. Have a positive and helpful attitude Willing to conform to all image and uniform standards of Domino's Pizza Ability to work alone and with others Desire to meet high quality control standards, even in fast-paced circumstances JOB DUTIES INCLUDE: Receive and process customer orders, both in-store and on phone Prepare all products Stock ingredients in storage areas, production area, and walk-in cooler Clean equipment and facility daily Distribute various marketing materials Communicate verbally with a positive attitude with customers and fellow team members Additional tasks as requested by management team ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, muliply, and divide accurately and quickly (may use calculator) Ability to make correct monetary change Ability to enter orders using a computer keyboard and touch screen Strong hand/eye coordination Ability to receive instruction and complete tasks within a specified period of time PHYSICAL REQUIREMENTS Most tasks are performed from a standing position and team members are expected to remain in this position for extended periods of time. Team members will occasionally be required to lift up to 30 pounds and rarely lift up to 50 pounds Team members must infrequently climb ladders to perform cleaning duties, change signs, perform maintenance Crouching, bending, and reaching are performed frequently when preparing products, stocking, and cleaning Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 17d ago
  • Customer Service Representative

    Rockingham Insurance Company 3.2company rating

    Customer care representative job in Harrisonburg, VA

    POSITION MISSION: Provide high quality customer service through accurate, timely, and professional responses relative to researching and answering billing, payment and policy questions, providing coverage advice and premium change pricing, and processing policy changes. Assess customer needs, service insurance policies, collect confidential client information, prepare reports and maintain records. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Promote products and company positively, answering customer questions and addressing concerns Communicate information, clearly and effectively, about policies and answer questions relating to coverage and premiums to customers managing expectations both via phone and email with a proactive approach Respond to in-person, phone and written requests for information, providing accurate, timely and responsive assistance to customers and agents. Data Entry for new business quotes, policy changes, and assign incoming email, mail, fax and voice messages to the correct agency team member Communicate with customers, agents, and company personnel to secure information necessary to resolve inquiries and explain policy change, billing, cancellation and reinstatement procedures. Develop and provide in-force policy change quotes for agents Research and resolve questions and concerns raised by customers Process daily downloads, incoming payments, endorsements, renewals, send Auto ID cards, mortgagee requests, and various other customer requests Handle basic billing questions (where to pay, who to pay, what to pay) and pass any higher-level questions to a Customer Experience Agent Document all conversations and interactions with customers, carriers and agents in AMS360 agency management system to support account sales, service and renewal cycle for follow up communication Schedule annual coverage review meetings with customers for agents Contact leads and schedule appointments for agents to present policies, quotes, and coverages OTHER DUTIES Assist in creating/maintaining prospective client lists from various sources Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Familiarity with all types of insurance policies (automobile, property, Agribusiness - a plus, etc.), with a working knowledge of the insurance industry. Proactively learn and grow knowledge of insurance coverage and carrier appetite. Experience with using AMS 360 policy administration system or similar policy administration system. Ability to understand generated sales reports. Demonstrated ability to communicate, present, influence and sell effectively. Experience in delivering and maintaining client-focused solutions. Ability to work independently as well as support other team members. Organized with strong attention to detail and accuracy; utilizes time and available resources effectively with ability to handle multiple priorities and deadlines simultaneously and effectively. Continuously builds knowledge and skills connected with new developments in customer service, technology, and insurance products and services. Obtain and/or maintain Virginia property and casualty insurance license. COMPETENCIES: Critical thinking Detail oriented Strong work ethic Relationship building Strong organizational/time management skills Oral and written communication skills Customer-Service Oriented QUALIFICATIONS: Minimum high school diploma, GED, or equivalent. 1+ years of demonstrated success in an insurance call center or independent agency environment. Personal Lines insurance experience strongly preferred. CISR, CPIA or similar designation(s) preferred. Knowledge of Farm, Agribusiness, or Commercial underwriting experience helpful. Current Virginia Property and Casualty License REQUIRED. Proficient in Microsoft Office (Word, Excel, Teams) PHYSICAL DEMANDS: Position operates in a professional office environment and routinely uses standard office and mobile equipment such as computers, phones, and photocopiers. Position may require traveling to attending both internal and external meetings, attending conferences and other training events
    $29k-36k yearly est. 18d ago
  • Technical Support & Customer Service Coordinator

    Game Day Signals

    Customer care representative job in Elkton, VA

    Job Description Employment Type: Part-Time, On-site (up to 28 hours per week, Monday-Friday) Work Schedule: Later-day office hours, typically within 10:00 AM - 6:00 PM (e.g., 10-4, 11-5, or 12-6) Salary: 20-25 USD per hour Growth Opportunity: Potential to move into a full-time role Game Day Signals is seeking a Technical Support & Customer Service Coordinator to provide technical support, device troubleshooting, and customer assistance. This role is responsible for resolving technical issues, supporting customers, and assisting with daily operational needs. Additional responsibilities include providing backup support for order fulfillment and administrative tasks, as well as assisting with social media content creation as needed. Requirements ResponsibilitiesTechnical Support & Device Repair Troubleshoot Game Day Signals units and resolve technical issues via phone and email Perform battery replacements, screen replacements, and basic hardware repairs Program, configure, test, and prepare devices for customer use Diagnose warranty issues and coordinate repairs or replacements Maintain accurate service, repair, and warranty records Customer Support & Outreach Provide technical support to customers via phone and email Assist teams with setup, usage, and troubleshooting Prepare quotes and invoices for customer orders Follow up with customers to ensure successful implementation and satisfaction Communicate clearly and professionally with coaches, staff, and partners Operations & Team Support Assist with order fulfillment, shipping, and inventory as needed Process returns and prepare replacement units Assist with other administrative tasks as needed Social Media & Content Creation Create and post product-related content on Facebook, Instagram, and X Capture photos and short videos of products, setups, and behind-the-scenes activity Assist with announcements, promotions, and product updates Monitor comments and messages and route inquiries appropriately Additional Responsibilities Assist with supply ordering related to technical repairs and support Help with office organization and upkeep as needed Participate in continuous improvement of support processes and documentation Requirements Experience in technical support, customer service, IT support, or hands-on troubleshooting Comfort working with small hardware components, batteries, and screens Strong communication and customer service skills Experience posting content on Facebook, Instagram, and X Organized, dependable, and able to manage multiple priorities Willingness to assist with fulfillment and operational tasks as needed Ability to lift and move packages up to 25 pounds Experience with Shopify or similar order management systems is a plus. Benefits Part-time employees are eligible for: Company-matched 401(k)
    $27k-37k yearly est. 21d ago
  • Customer Service Tech - Southwest VA

    D.R. Horton 4.6company rating

    Customer care representative job in Verona, VA

    Customer Service Tech - Southwest VA - 2600239 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Responsibilities include the following. Other duties may be assigned. Evaluates homeowner repair issues to determine if they are warrantable items Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting Schedules and manages subcontractors to make designated warranty repairs Ensure all repairs are completed within compliance standards Certifies warranty work is completed within contractor obligations Develop and maintain good rapport with subcontractors and homeowners Follows up with homeowners to ensure concerns are addressed in a timely and professional manner Processes charge-back documentation and invoices Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Ability to work overtime Ability to travel overnight Qualifications Education and/or Experience High school diploma or general education degree (GED) Three or more years related experience, including carpentry work, drywall, texture repair and painting Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime Excel in effective and positive communications Work effectively in high pressure situations Ability to work independently and be productive without supervision Ability to provide a systematic approach in carrying out assignments Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop Proficiency with MS Office and email Ability to lift and/or move up to 50 pounds Preferred Qualifications Prior customer service experience a plus Experience with minor electrical, plumbing and HVAC repair work preferred Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo Job: Warranty Primary Location: Virginia-Verona Other Locations: Virginia-Midlothian Organization: Home Builder Schedule: Full-time Job Posting: Jan 26, 2026, 1:41:47 PM
    $37k-48k yearly est. Auto-Apply 19h ago
  • Customer Service and Sales Associate

    The Hertz Corporation 4.3company rating

    Customer care representative job in Charlottesville, VA

    The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs. Wages: $17.00/hr. Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer's travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. Convert phone shops to reservations and rentals Creating a positive customer service experience by listening to and identifying customer needs Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing Ability to drive and operate vehicles Fluency in English 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
    $17 hourly Auto-Apply 7d ago
  • Customer Service Representative

    Hoc, Leading Energy Markets Compliance Solutions Provider 3.9company rating

    Customer care representative job in Verona, VA

    Apply Description Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location. Hours for these positions are Monday - Friday from 8 AM - 5 PM. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep

    Robbins Staffing Solutions

    Customer care representative job in Charlottesville, VA

    Temp Customer Service Ambassador ($20 - $22 per hour plus exceptional bonus plans) Our client, a locally owned property management and development company in Charlottesville, is seeking an experienced Customer Service Ambassador to join their team! The person in this role will be the first point of contact in our leasing office, assisting customers and supporting team members. Work hours are generally 8:30 am - 5 pm, Monday - Friday. Responsibilities: Customer Service & First Impressions Office Visitors & Phones - Welcome and assist customers, vendors, and visitors. Customer Service - Accept rental payments, write receipts, assign parking permits, manage key loans, submit service requests, and assist with move-ins, move-outs, and customer events. Often the first point of contact for customers, vendors, contractors, and community members. Ensure the leasing office is organized and inviting and that exterior signage, parking lots, sidewalks, and patios are tidy and welcoming. Keep the promo shelf well-stocked & eye-catching. Administrative Check after-hours drop box, assist with marketing initiatives, monthly lease renewal calls, move-in and move-out processes, key audits, and other activities as needed. Manage office supplies & purchases, sort mail, and keep beverage stations stocked and clean. Support & assist residential, commercial, marketing, and other teams as needed, including errands (a company vehicle is available). Qualifications & Requirements: An eagerness to serve customers, support teammates, and learn about property management. Highly organized and adept at simultaneously managing multiple tasks. Comfortable with being interrupted regularly while working in a bustling environment. Able to work independently, confidently, and with minimal supervision. Embrace & promote the company's Mission | Purpose | Values 2+ years in similar or relevant positions Proficient in Microsoft Office, including Outlook, Word, and Excel Exceptional written and verbal communication skills A valid driver's license and acceptable background check. (No DUI or reckless convictions within the past 3 years.) Robbins Staffing Solutions, Inc. is an award winning staffing firm serving our local clients and candidates for over 19 years. We are a proud Equal Opportunity Employer.
    $20-22 hourly 13d ago
  • Customer Service Representative

    City National Bank of Wv 4.9company rating

    Customer care representative job in Verona, VA

    EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Summary Description Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs. Essential Functions Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers' financial needs Maintains and balances a working cash supply Displays a positive and professional attitude at all times Maintains current knowledge of bank products and services Works closely with manager and branch team to generate new business Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust Actively participates in branch campaigns and incentives Completes all training within predetermined time limits Adheres to all bank regulatory, audit, and compliance policies and procedures Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Position Requirements High school diploma or equivalent 1-2 years of retail/customer service experience, with sales experience preferred Displays professional dress and demeanor Personal computer proficiency Cash handling experience preferred Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5-10 lbs Work is generally performed indoors in environmentally-controlled conditions Critical Skills / Expertise Excellent customer service and sales skills Excellent oral communication and listening skills Knowledge of (or ability to learn) the bank's operating systems, policies and procedures
    $28k-34k yearly est. Auto-Apply 5d ago
  • Airside Experience Associate - CHO - Part Time

    Landmark Aviation

    Customer care representative job in Charlottesville, VA

    The Airside Experience Associate helps to ensure safe and efficient operations by supporting the various needs of our business. This position is responsible for efficiently handling and processing baggage, freight, and cargo as well as oversight of secured airport access points. An Airside Experience Associate must be able to work flexible schedules, including night, holiday and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
    $18k-31k yearly est. Auto-Apply 60d+ ago
  • Insurance Customer Service Rep

    Insurance Protection Solutions, Inc.

    Customer care representative job in Charlottesville, VA

    Job Description Insurance Protection Solutions, INC. is a high-performing independent insurance agency serving Hampton Roads, Virginia, since 2011, with the ability to place coverage in all 50 states. We deliver commercial, personal lines, and life insurance solutions with a strong focus on education, transparency, and personalized service. Our great office culture is supported through structured training, weekly team meetings, and quarterly team-building events. Here, we're committed to building long-term careers, not just filling roles. We are seeking an Insurance Customer Service Representative who is detail-oriented, client-focused, and motivated to grow within a professional insurance organization. This role is responsible for supporting clients through renewals, policy changes, service requests, and proactive coverage reviews, while also identifying cross-sell opportunities. You will work in a collaborative, well-supported environment with transparent processes, strong leadership, and real advancement opportunities. Base salary of $45,000 Paid time off starting day one Flexible Monday through Friday schedule Health, dental, vision, and life insurance Retirement plan Sign-on bonus Licensing assistance and hands-on training If you are looking for stability, growth, and a client-facing role where your work truly matters, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings off Weekends off Bonus Opportunities Warm Leads Provided Sign On / Hiring Bonus Licensing Assistance Work-Life Balance Holidays Off Paid Holidays Professional Development Advancement Opportunities Mentorship Continuing Education Opportunities Ongoing Training Seminars Performance Bonuses Professional Work Environment Team Building Activities Student Loan Repayment Assistance Equipment Provided Office Snacks and Coffee Family Leave Personal Workspace Responsibilities Provide exceptional customer support for service requests and policy questions Conduct coverage reviews and basic risk assessments for existing clients Identify and support cross-sell and upsell opportunities within the client base Manage policy changes, endorsements, and documentation Consult with clients to explain coverage options and next steps clearly Maintain organized and compliant client records Requirements Willingness to obtain insurance licensing with agency support Strong communication skills with a calm, professional demeanor Attention to detail and strong organizational skills An analytical mindset with the ability to understand coverage needs Comfort supporting sales conversations and cross-selling when appropriate Prior insurance experience is a bonus
    $45k yearly 26d ago
  • Customer Service Representative

    Holtzman Corp

    Customer care representative job in Verona, VA

    Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location. Hours for these positions are Monday - Friday from 8 AM - 5 PM. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $25k-33k yearly est. 60d+ ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Harrisonburg, VA?

The average customer care representative in Harrisonburg, VA earns between $24,000 and $37,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Harrisonburg, VA

$30,000
Job type you want
Full Time
Part Time
Internship
Temporary