Customer care representative jobs in Terre Haute, IN - 212 jobs
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FLUIDCARE Technician I
Quaker Chemical Corporation 4.6
Customer care representative job in Crawfordsville, IN
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the worlds largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy.
FLUIDCARE is Quaker Houghtons fluid management program designed to enhance the efficiency of operations at customer facilities. The dedicated teams focus on providing critical insights through reporting and data management, helping clients optimize their fluid usage. This program not only supports fluid optimization but also empowers customers to make informed, data-driven decisions regarding their chemical needs.
Shift Time: 7a-7p (4 days on; 4 days off schedule)
Position Summary:
Perform first level of on-site technical, data recording and assessment within the manufacturing environment of Quaker Houghton customers. Follows standard procedures and has readily available supervision or management where necessary to provide a high standard of Fluidcare support.
Job Accountabilities:
* Participate in addition of chemicals; including coolants, greases, oils, lubricants, and cleaners as directed by site staff.
* Assist in the maintenance of coolant filters, washers, paint systems, pumps, air handling systems, etc. for sump changes and cleaning, as required to keep fluids within proper limits.
* Measure and record coolant parameters and maintain lubrication schedules to ensure parameters are met to maintain the highest coolant conditions. This may involve the dropping and cleaning of tanks when required.
* Liaise directly with the customer so that changes in coolant parameters are highlighted and can then be acted upon and enter results in appropriate databases. Prepare detailed shift reports.
* Assist in routine maintenance on customers equipment and fluid systems including product additions, filter changes, etc. as directed.
* Assist in disposal of contaminated articles (i.e. pails, gloves, samples, etc.) in accordance with prescribed measures, including waste management and recycling initiatives
* Assist in maintaining and calibrating all laboratory equipment; such as scales, pH meters, glassware, incubators, etc. in accordance with site control plan.
* Assist in properly maintaining tools and utility equipment such as pumps, sump suckers, coolant dispensers, etc. in a safe and efficient manner.
* Where appropriate: Cut-up, mount and prepare parts for metallurgical testing. Surface etching of parts for analysis. Measurement and metallurgical determinations consisting of hardness and microstructure analysis
* Supports site staff general organization initiatives (inventory, storage rooms, labeling, etc.)
* May work in manufacturing environment with union associates.
* Interact with customers production and technical personnel and other suppliers.
* May be required to operate hand tools, shop tools and equipment.
* May require working flexible hours.
* Carries out other duties as directed. May have tasks specifically related to quality control, metalogical heat treat and the steel industry. Provide other specifically agreed Fluidcare services as and when required by the Site Manager and/or Lead Technician this may include operating a fork truck, recycling equipment, etc.
* Must be able to safely work in a variety of potentially hazardous situations while adhering to Quaker Houghtons Life Saving Rules.
Work Environment:
* Work in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud.
* Ensure a safety mindset throughout designated area of responsibility.
* Maintain the highest EHS standards while at customers site.
Education, Experience, Skills & Competencies:
Education
High school diploma or GED required. May be required to obtain certifications/licenses.
Experience
Minimal to no experience in manufacturing environment required.
Skills and Competencies
* Effective written and verbal communication skills. Demonstrate intermediate reading skills. Ability to effectively present information. Demonstrate basic mathematical skills.
* Sufficient skills for data entry (MS excel and word) and reporting activities.
* Must have basic working knowledge of: Internet software, e-mail, word processing, spreadsheets and project tracking.
The employee will be required to perform these functions:
* · May be required to lift up to 50 pounds
* · May be required to stand for long periods and walk great distances daily
* · Routinely required to use hands to finger, handle or feel and reach with hands and arms.
* · May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear
* · May be required to work in small spaces and high locations
EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Quaker Houghton will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:***************************************
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Job Description
Job Title: Customer Service Associate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
$22k-30k yearly est. 28d ago
CUSTOMER ACCOUNT REPRESENTATIVES FOR BIG BRAND NAMES - Weekly Pay
Monumental Management Solutions
Customer care representative job in Terre Haute, IN
Monumental Management Solutions is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers.
Job Description
Customer Account Representatives
( Full Time / Part Time )
Monumental West has an exciting new opportunity on our Representatives
Team. This team is responsible for engaging customers inside of a retail
environment on a daily basis regarding client's products, promotions,
and brand awareness.
We're looking for someone that is confident, has great
communication skills, enjoys working in a team environment and looking
for a full time entry level career versus a job.
Monumental West prides itself on its flexibility and its willingness to go
the extra mile to help its customers and clients. We want you to be MORE
than a crucial element to our client; we want you to be part of our
entry level team full time.
Job Details
Development of marketing campaigns and strategies
Customer service and client acquisition
Implementation of our client's product launches
Rigorous leadership training
In-store promotional advertising
Compensation
We offer hourly pay plus commissions on all new client
acquisitions. Our commission plan is aggressive. The most successful
employees earn well above their guaranteed weekly salary.
Qualifications
Requirements - Our ideal candidate
At least 2 years of experience in either customer service, marketing, advertising, sales, retail or telemarketing
If NO experience, Entry Level positions are available
Must be able to start working immediately if needed
Must be able to work in a fast paced environment
Strong personality
Experience developing positive relationships and/or solving customer problems
Partners effectively with others to ensure coordinated, efficient account management
Why is our company so awesome to work for? BECAUSE WE OFFER:
Advancement opportunities from Entry Level into Human Resources, Management and Consulting Competitive compensation
Fun & exciting team environment
PAID PRODUCT TRAINING
Paid Vacation
Gas reimbursement
Comprehensive and continued training including (but not limited
to) Business Building Blocks, Financial training, shadowing, campaign
knowledge and more
Our full time entry level Management team has won such awards as
Promoting Manager of the Year, Most Improved Manager and Rookie Manager
of the Year
Free parking for all of our staff
Fun company events such as National Award Conference, R&R
Weekend, Keys to Success,Team Nights, Community Service Events and more
Beautiful location
Join our Growing Management Team!
Apply TODAY set up an interview!!!
NEXT DAY INTERVIEWS AVAILABLE!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-38k yearly est. 1d ago
Customer Service Rep(02668) - 527 N Section St
Domino's Franchise
Customer care representative job in Sullivan, IN
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-35k yearly est. 9d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Customer care representative job in Danville, IL
Shift Availability Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customercare
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $15.00 to $15.25
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$15-15.3 hourly 6d ago
Agronomy Custom Applicator Associate
Premier Companies 3.5
Customer care representative job in Worthington, IN
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills, Knowledge and Abilities:
Agriculture and / or farming experience preferred
Strong mathematical skills
Knowledge of basic mechanics
Ability to weld
Ability to operate a vehicle with a manual transmission
Ability to operate a forklift, skid loader and wheel loader
Knowledge of computers
Ability to follow established processes
Ability to communicate effectively with a variety of individuals
Ability to handle multiple tasks
Education:
High School Diploma or equivalent
Valid Driver's license, Class A CDL with Hazmat endorsement preferred
Applicator's License
Physical Requirements:
Able to sit, bend and reach overhead as part of daily activities
Able to hear effectively on phone to answer inquiries and take messages
Able to read documents with fine print
Able to use a keyboard
Able to lift 60+ lbs
Pass a pre-employment drug screen and physical
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts: fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to high, precarious places: outside weather conditions: extreme cold: extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.
This job description is not inclusive of all duties and responsibilities of this role. Duties and responsibilities may be added and deleted based on business needs and may be changed when business dictates.
$27k-35k yearly est. 60d+ ago
Customer Relations Representative - State Farm Agent Team Member
Chad Budreau-State Farm Agent
Customer care representative job in Crawfordsville, IN
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Chad Budreau - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience incustomer service preferred.
Ability to handle high-stress situations calmly.
$31k-41k yearly est. 26d ago
Customer Service Representative - State Farm Agent Team Member
TJ Tingley-State Farm Agent
Customer care representative job in Terre Haute, IN
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Flexible schedule
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with TJ Tingley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 18d ago
Part-Time Receptionist/Service Scheduler
Terre Haute Chevrolet
Customer care representative job in Terre Haute, IN
PURPOSE OF JOB:
This position is primarily responsible for effectively operating our multi-line phone system, scheduling service appointments, greeting customers and other business contacts, and being a professional source of information and service to others. Assists customersin setting service appointments and/or locating the proper personnel. Also provides general administrative support functions, as directed by Management.
This part-time hourly position's normal work schedule may include weekday evenings and working every other Saturday.
JOB DUTIES:
Answering Inbound Calls
Operate multi-line phone system in a pleasant, efficient, and professional manner.
Answer inbound calls and forward to the appropriate person or department as requested.
Scheduling service appointments for customersin coordination with the Service department.
Provide general information and answer questions as needed for customers.
Take and deliver thorough messages to the appropriate party when needed.
Filing Documents
Maintain filing on Closed Service Repair Orders and Closed Part tickets.
Retrieve filed documentation as requested by management or other authorized personnel.
Perform general clerical and office duties, such as:
Processing payments for Service and Sales departments
Operating office machinery
Securing documents and ensure proper document filing
General
Prompt and regular attendance.
Perform other appropriate duties as may be assigned by Management.
Travel as business needs may require, generally expected to be minimal.
Quality & Continuous Improvement
Personally commit to quality in all aspects of work.
Provide World Class Customer Service for internal and external customers.
Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement.
Participate on teams to research, measure, and correct problems and to strive for process improvement.
Communicate and exemplify the Company's Mission Statement, Vision Statement, Values, and Philosophy.
Part-Time Employee Benefit Options Include:
Employee discounts on automotive purchases and service
Discounts on qualifying Verizon and AT&T mobile plans and equipment
This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify as circumstances or business needs require.
Qualifications
QUALIFICATIONS:
Education:
High school diploma/equivalent is minimally required.
Experience:
Previous experience handling multi-line telephone system is preferred.
Previous experience representing a business, in person and via telephone, to large corporations as well as individual customers.
Other Knowledge, Skills, Abilities & Competencies:
Ability to communicate and maintain a professional demeanor.
Strong customer service orientation and mindset.
Strong business, social, interpersonal, public relations, and communication skills.
Must maintain professional appearance.
Must maintain confidentiality of customer-related and business-related information.
Must be proficient with Microsoft Word and Excel.
Strong work ethic and positive attitude.
Highly organized and task oriented with strong follow-up skills.
Must possess and continuously maintain a valid drivers license with an acceptable driving record.
$24k-30k yearly est. 17d ago
Outbound Call Center Rep
CVS Health 4.6
Customer care representative job in Kansas, IL
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
How will this role have an impact?At Signify Health, we value and seek exceptional thinkers with the heart and humility to match.
Join us on a mission to improve lives and make a lasting difference.
As part of the Signify Health's Member Engagement team, you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation.
You will work diligently to meet department productivity, quality, and customer service goals.
This role will report to a Member Engagement Manager.
Starting hourly rate $15.
00, with unlimited bi-weekly commission potential.
10 days of required paid training (Monday-Friday, 8AM-4:30PM CST.
) Call center hours of operation are Monday-Sunday 7AM - 9PM, actual shift will be determined at time of hire.
Competitive benefits, PTO, tuition reimbursement, and more!What will you do?Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider Follow 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy Present a positive, professional, and high energy approach to clients, health plan members, and team members Meet daily goals set by the department (i.
e.
, 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.
) in an office or remote environment Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems Report member complaints and escalations immediately to Member Engagement ManagersParticipate in peer side-by-side coaching as needed Follow HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities We are looking for someone with:A High School Diploma or equivalent is preferred1+ year call center experience OR 2+ years general work experience required Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferredA desire to work in an efficient, results-oriented outbound call center environment Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy Good communication skills, friendly and conversational Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times Strong computer skills and the ability to use multiple systems at the same time, while making calls Benefits:Medical, Dental and Vision plans, Insurance starts the 1st of each month after the start date Bi-weekly pay with monthly commission bonus potential 401K, employee stock purchase program and tuition reimbursement Employee discount programs Work From Home Requirements:To qualify, you must have verified and reliable internet service with 10MB upload/download ability available in your home.
The company will provide equipment (keyboard, monitor, computer, headset, etc.
).
All applicants must provide their own workspace furniture and ensure a quiet workspace.
Conditions of Employment:Successful completion of background check is required for this position.
Anticipated Weekly Hours40Pay RangeThe typical pay range for this role is:$15.
00 - $26.
93This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$15.
00 - $26.
93This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 01/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$15-26 hourly 1d ago
Customer Relations Representative - State Farm Agent Team Member
Heather Taylor-State Farm Agent
Customer care representative job in Greencastle, IN
Job DescriptionBenefits:
Competitive salary
Health insurance
Paid time off
Bonus based on performance
Now Hiring: In-Office Client Services Agent
Were looking to add an in-house Client Services Agent to our growing agency. This role supports existing clients, assists with service and sales conversations, and helps our leadership team stay out of the weeds so we can keep growing the right way.
This is an in-office role and requires insurance licensing, which we will support and coach you through if youre the right fit.
What Youll Be Responsible For
Supporting existing clients with service needs such as policy changes, billing questions, and general account support
Assisting with in-office customer appointments
Helping identify opportunities within existing client accounts (reviews, pivots, coverage gaps)
Working assigned book lists to follow up with clients who may need additional coverage
Supporting leadership by reducing day-to-day service load
Maintaining accurate client records and documentation in agency systems
Participating in training, coaching, and team meetings
What This Role Is (and Is Not)
This is not a cold-calling job.
This is not a high-pressure sales role.
This is a client-focused position with growth potential into higher-level service or sales responsibilities over time.
What Were Looking For
Local candidate able to work in-office
Strong communication and people skills
Organized, dependable, and coachable
Comfortable learning systems and processes
Willing to obtain required insurance licenses (we provide guidance and support)
Insurance experience is a plus, but not required.
What We Offer
Paid training and licensing assistance
Clear growth path within the agency
Supportive, team-oriented culture
Opportunity to build a long-term career, not just a job
In-Office | Local Candidates Only
If youre looking for a role where you can learn, grow, and be part of a team that values consistency and professionalism, wed love to hear from you.
Apply today and tell us why this role stood out to you.
$31k-41k yearly est. 6d ago
Customer Service Representative
Trustpilot 3.9
Customer care representative job in Danville, IL
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
CSR
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term careerincustomer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments incustomer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.
Required
High School Diploma or GED
Must have a valid driver's license and reliable vehicle
Preferred
Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
Up to 3% 401(k) Match
Paid Time Off (16 days per year after one full year, cash back for unused time)
Paid Holidays
Annual Raises and Performance Bonuses
Monthly Incentive and Employee Referral Bonuses
Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
Discover more about our company and culture!
Read what our customers are saying about us!
$29k-37k yearly est. Auto-Apply 43d ago
Customer Service Representative I
Kirby Risk Corporation 4.0
Customer care representative job in Terre Haute, IN
Customer Service Representative - Electrical SupplyTerre Haute, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do you thrive on delivering exceptional service and being the trusted resource customers rely on?
If so, we want you on our team.
At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need-on time, every time. You'll join a team that values accuracy, collaboration, and a commitment to excellence.
What You'll Do as a Customer Service RepresentativeIn this multi-faceted role, you'll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.
You'll:
Deliver outstanding customer service-exceeding expectations and honoring every commitment.
Partner with outside sales to support customers and strengthen relationships.
Coordinate with vendors to ensure products are delivered accurately and on schedule.
Support corporate marketing efforts such as product launches and training events.
Engage in a variety of responsibilities, including:
Counter and Inside Sales
Warehousing and Inventory Management
Vendor and Customer Communications
Order Entry and Product Support
Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future.
What Makes You a Great Fit
College coursework and/or 2+ years of relevant work experience
Strong written, verbal, and interpersonal communication skills
Detail-oriented with excellent organizational abilities
Quick learner who's eager to grow and apply new knowledge
Experience in business-to-business sales or electrical distribution preferred
What to Expect in This Role
Ability to lift up to 50 lbs.
Valid driver's license required
Comfort with multi-line phone systems and warehouse operations
Experience with inventory management and loading/unloading shipments
Forklift experience a plus
Schedule: Monday-Friday, 7 am-4 pm, with overtime as needed
Why Kirby Risk?
Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.
When you join Kirby Risk, you're not just taking a job-you're building a career with opportunities for growth and development.
Benefits That Work for You
We offer a comprehensive package designed to support your health, career, and future:
Medical, RX, Dental, and Vision insurance
Life insurance & Employee Assistance Programs
Tuition reimbursement & on-the-job training
401(k) with company match & Profit Sharing
Paid Time Off (PTO)
Looking for a role where service and teamwork matter? Apply today.
$29k-34k yearly est. 13d ago
Customer Service Representative
Utilities District of Western Indiana 3.3
Customer care representative job in Bloomfield, IN
Job DescriptionSalary: $20
JOB SUMMARY/DESCRIPTION:
Under minimal supervision, provides prompt and courteous service to members, employees, and management. To provide accurate and timely data entry required for processing and computer operations; to perform analysis, interpretation, and collection of consumer accounts, to effectively communicate the results to members of UDWI REMC. Must possess considerable skill in multi-tasking, exercising independent judgement, and working in emergency situations with speed and accuracy. Must have the ability to understand/interpret verbal and written instructions.
ESSENTIAL JOB FUNCTIONS:
Provide prompt, efficient, and courteous customer service
Possess thorough knowledge of UDWIs rates, policies, and procedures
Ability to interpret and explain UDWIs rates to members
Possess high degree of accuracy and attention to detail
Ability to multi-task
Maintain confidential information
Answer correspondence from members in a timely and courteous manner
Setting up payment arrangements with members and entering arrangements in CIS
Working with community agencies and entering pledges for payments in CIS
Answer incoming telephone calls in a prompt, courteous, and efficient manner and/or direct calls to the appropriate person or department
Greet and direct visitors and/or members to the appropriate person or department
Process new accounts and maintain existing accounts. This includes but is not limited to: (1) provide necessary forms for new service applications or account updates when needed (2) Prepare service orders for transfer requests (3) Process credit checks (4) File completed paperwork for accounts
Create service orders and service maintenance requests
Handle all cash register payments daily, balance cash drawer and facilitate deposits
Assist members when buying products sold by the Cooperative
Assist during power outages by answering telephones
At the close of the day, ensure all monies are placed in cash bags
Assist Collections, Operations, Marketing, and Billing Departments as needed
Troubleshoot, respond and/or route billing concerns
Process undeliverable mail returned from the Post Office
Process rebate applications and/or assist members with energy efficiency inquiries
Process non-pay disconnects/reconnects as required
Participate in annual meeting, safety training, and civic events sponsored by the Cooperative
Other duties may be assignedaccording by the needs of the Cooperative
JOB REQUIREMENTS, SKILLS AND KNOWLEDGE REQUIRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive experience incustomer service and highly proficient in multi-tasking; utility background preferred
Ability to acquire adequate knowledge of UDWIs rates, policies, and procedures
Carry out variety of activities with high degree of accuracy and attention to detail
Utilize office equipment (e.g., scanners, copiers, fax machine, 10-key calculator)
Ability to learn current software programs and any upcoming new programs
Possess good typing/keyboarding skills accurately and proficiently
Possess excellent oral and written communication skills
Possess good conflict resolution and critical thinking skills
Possess excellent interpersonal skills including the ability to maintain a harmonious working relationship with all Cooperative employees
Assure the confidentiality and integrity of information, reports, and data processed by the Cooperative.
Ability to conduct oneself in a professional manner in the workplace and while representing the cooperative away from the office.
Observe all safety rules and regulations adopted by REMC.
MINIMUM QUALIFICATIONS, TRAINING, AND EXPERIENCE:
A High School diploma or general education degree (GED) required.
WORKING ENVIRONMENT:
This position is primarily sedentary work; requires exertion of up to 10 pounds of force occasionally and/or an amount of force frequently; light lifting of generally 10 pounds or less; and sitting most of the time with repetitive motions with hands, and fingers such as dialing and keyboarding. Employee must be able to read, write, and communicate to individuals; must be able to use office equipment such as a copier, computer, printer, and telephone. This is an inside position with usual office conditions with some overtime and driving to and from meetings as required by Management.
$20 hourly 2d ago
Customer Service Representative
Community Choice Financial Family of Brands 4.4
Customer care representative job in Terre Haute, IN
Your Opportunity
Customer Service Representative Check Into Cash Terre Haute, IN
As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careersin this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
What We Offer
Compensation
The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Responsibilities
Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Assist incustomer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate inin-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands representedin more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$14 hourly Auto-Apply 16d ago
Customer Service Representative - SYGMA - US
Sysco 4.4
Customer care representative job in Danville, IL
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
**RESPONSIBILITIES**
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request
+ Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
**QUALIFICATIONS**
**Education**
+ High school diploma or equivalent.
**Experience**
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
**Professional Skills**
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
$29k-37k yearly est. 48d ago
Customer Service Representative
Harris Computer Systems 4.4
Customer care representative job in Kansas, IL
* Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach. * Provide claim status to policyholders or providers with a positive and professional approach. * Answer calls as required by company policy in a helpful, professional, timely manner.
* Place outgoing calls as needed to provide or obtain information.
* Document (written/on-line) all calls while in progress.
* Transfer calls to employees in other departments as required to meet customer needs.
* Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
* Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
* Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
$30k-39k yearly est. Auto-Apply 5d ago
Personal Lines CSR
Superior Insurance Partners LLC
Customer care representative job in Rockville, IN
Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.
Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.
We are seeking a Personal Lines Client CSR/Account Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?
Our agency partner is located in Rockville, IN is growing and looking to hire a Personal Lines Account Manager to provide excellent customer service to an established book of business. Come join our friendly, competitive work environment today!
We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide.
How will you affect the business?
Effectively manage high volume of incoming calls.
Identify and assess client needs to achieve satisfaction.
Quoting, endorsements, certificates and will own the renewal process.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution.
Keep records of customer interactions, process customer accounts and file documents.
What skills will make me successful in this role?
Ability and desire to provide results.
Develop professional relationships with your internal and external partners.
Effective communication.
Utilize your resilient and adaptable mindset in the face of shifting priorities.
Eagerness to collaborate with all teams and employees.
Preferred:
Minimum 2+ years client service experience working personal lines insurance.
Property and Casualty Insurance License
Experience with agency management systems
Proficiency in Microsoft Office
Job Type: Full-time
$27k-35k yearly est. Auto-Apply 15d ago
Customer Service Rep(02553) - 209 A St NW
Domino's Pizza 4.3
Customer care representative job in Linton, IN
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
* Operate all equipment.
* Stock ingredients from delivery area to storage, work area, walk-in cooler.
* Prepare product.
* Receive and process telephone orders.
* Take inventory and complete associated paperwork.
* Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
* Ability to comprehend and give correct written instructions.
* Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
* Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
* Must be able to make correct monetary change.
* Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
* Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
* Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
* In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
* Sudden changes in temperature in work area and while outside.
* Fumes from food odors.
* Exposure to cornmeal dust.
* Cramped quarters including walk-in cooler.
* Hot surfaces/tools from oven up to 500 degrees or higher.
* Sharp edges and moving mechanical parts.
SENSING
* Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
* Depth perception.
* Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Qualifications
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
* Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
* Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
* Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
* Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
* Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
* Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
* To move trays which are placed on dollies.
* A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
* Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
* Forward bending at the waist is necessary at the pizza assembly station.
* Toe room is present, but workers are unable to flex their knees while standing at this station.
* Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
* Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
* Reaching is performed continuously; up, down and forward.
* Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
* Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
* Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
* Eye-hand coordination is essential. Use of hands is continuous during the day.
* Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
* Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
* Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
* Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$21k-28k yearly est. 3d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Terre Haute, IN?
The average customer care representative in Terre Haute, IN earns between $25,000 and $39,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Terre Haute, IN