Customer Experience Associate III
Customer service associate job in Jefferson City, MO
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Service Associate III
On-Site Only in Jefferson City, MO
Payrate: Estimated between $18.65-$20.00/hr.
Join the Conduent Customer Service Team
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you:
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch)
Estimated hourly rate between $18.65-$20.00/hr.
Paid Training
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
PerkSpot- Employee discount program
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
About the Role:
The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service.
An ability to answer calls in a timely manner, as they are automatically received.
Support a Provider-facing web app
Deliver provider-centric service and initial contact resolution
Maintain up to date support knowledge through offered training
Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality.
Requirements:
High School diploma or GED
3+ years of experience in healthcare (Medical Background Required)
Understand provider workflows
Familiarity with Medicaid PA/PreCert processes
Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is between $18.65-$20.00/hr.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
Customer Relations Specialist Float
Customer service associate job in Columbia, MO
Job DescriptionDescriptionTo support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,000.* Your commitment helps us meet critical service needs, and we're excited to have you be a part of our mission!
Be the Face of Compassionate Care as a Customer Relations Specialist (Float)
Schedule: Monday - Friday, 40 hours weekly
As a Customer Relations Specialist (Float), you'll be the welcoming face of Compass Health Network-greeting clients, supporting front-desk operations, and ensuring a smooth check-in experience across our regional clinics. In this dynamic, fast-paced role, you'll be cross-trained to support multiple locations and will travel to assigned clinic locations to provide coverage where it's needed most. Flexibility is key, as schedules may vary based on clinic needs.
This is a great opportunity for someone who excels at customer service, enjoys variety in their workday, and thrives in a front-facing healthcare role. You'll be part of a mission-driven team working to remove barriers to care-one interaction at a time.
Key Responsibilities
Greet clients with warmth and professionalism upon arrival
Manage check-in/check-out processes, appointment confirmations, and daily schedules
Verify and update insurance and demographic information at each visit
Collect co-pays and process financial paperwork, including sliding fee scale and patient assistance forms
Answer phones courteously and route calls/messages appropriately
Monitor lobby and waiting area to ensure a welcoming and timely experience
Balance daily cash collections and submit to designated supervisor
Disperse incoming mail and ensure the front-desk area is clean and organized
Collaborate with clinical and office staff to support smooth clinic operations
Travel to multiple Compass Health clinic sites in the region as assigned
Maintain regular attendance and flexibility to accommodate changing schedules
Maintain confidentiality and comply with HIPAA and organizational policies
Requirements, Skills, Knowledge and Expertise• High School/GED preferred
Work Experience / Training / Additional Requirements:
• At least one year of customer service experience required
• A valid driver's license and agency-established minimum automobile coverage required
You'll Be A Great Fit for This Role if You:
Love being the first point of contact and creating a positive first impression
Are comfortable working in fast-paced, people-focused environments
Stay organized and calm while juggling phones, appointments, and walk-ins
Enjoy variety in your schedule and are willing to travel to different office locations
Can learn multiple systems and procedures across different types of care
Communicate clearly and respectfully with clients, families, and team members
IND2
*Retention bonuses paid as per bonus policy; exclusions may apply.
ALL POSITIONS FROM MGMT TO CUSTOMER SERVICE!!
Customer service associate job in Columbia, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.
Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
Job Description
Now Hiring - Paid Training
ELEVATED IC
HIRING ALL POSITIONS ASAP!
OUR INTERVIEW PROCESS IS BEGINNING IMMEDIATELY!
GET YOUR RESUME IN NOW FOR ONE OF OUR OPEN POSITIONS.
ENTRY LEVEL POSITIONS
CUSTOMER SERVICE
ROOKIE MANAGERS
MARKETING AND SALES REPRESENTATIVE
PR/ADVERTISING ASSISTANTS
EVENT COORDINATORS
PROMOTIONS ASSISTANTS
EVENT MARKETING
CUSTOMER SERVICE REPS!
ARE YOU TALENTED & HARDWORKING?
Our ideal employee will be a self-starter with strong organizational and leadership qualities.
WE OFFER:
UNPARALLELED WORK ENVIRONMENT
UNLIMITED GROWTH FROM WITHIN
STABILITY
PAID TRAINING
CONTINUED DEVELOPMENT BEYOND ENTRY LEVEL
WEEKLY PAY & BONUS
INCREASES IN PAY
TRAVEL OPPORTUNITIES
CAREER ADVANCEMENT
GROWTH INTO MANAGEMENT AVAILABLE!
Ideal
candidate must be able to work in a team oriented job environment.
Sharing ideas and creativity, you become an integral part of a winning
team.
Local candidates that are available ASAP will only be considered. No experience is required! We offer paid training.
BECAUSE OF THE IMMEDIATE NATURE OF THE POSITION, ONLY LOCAL RESIDENTS WILL BE CONSIDERED!
Qualifications
Requirements
ALL APPLICANTS MUST BE LOCAL & AVAILABLE IMMEDIATELY
AND POSSESS THE FOLLOWING QUALITIES:
BE A FLUENT ENGLISH SPEAKER (BILINGUAL A PLUS)
FULL TIME AVAILABILITY
TEAM PLAYER
GREAT COMMUNICATION SKILLS
ENERGETIC PERSONALITY
DEGREE IS NOT NECESSARY: AMBITION, LOYALTY, AND MOTIVATION IS.
HAVE RELIABLE TRANSPORTATION
MUST BE 18 YEARS OF AGE
HS DIPLOMA OR GED
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Enrollment Associate In Office
Customer service associate job in Rocheport, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Part-Time Ramp and Customer Service Agent
Customer service associate job in Columbia, MO
Come and work for Envoy Air, an American Airlines Group Company, at Columbia Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Valid driver's license (some license restrictions may prohibit a candidate from being considered for this role).
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOversight
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Auto-ApplyAutomotive Customer Service Advisor -1354
Customer service associate job in Columbia, MO
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Seasonal Retail Sales Associate
Customer service associate job in Columbia, MO
Employee Type: Seasonal (Seasonal) We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Seasonal Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Seasonal Stylist role is guest experience, additional responsibilities include:
* Processing transactions accurately and efficiently using the boutique point-of-sale system.
* Assisting with physical inventory.
* Embracing product knowledge, current trends, and boutique promotions to inspire the guest.
* Assisting to maintain a visually inspiring boutique including recovery and replenishment of product.
* Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest.
* Adhering to company policies and procedures.
This is a seasonal position which will end on or before January 9, 2026, based on business needs and personal performance.
What You'll Get
* A flexible schedule
* Growth and advancement opportunities
* A generous team member discount
Position Requirements
* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
* Ability to work with a sense of urgency in fast-paced environment
* Contribute to a positive and fun professional work environment
Physical Requirements
* Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
* Must be able to work independently
* Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyCustomer Service Associate- Cashier #55 Paris Road
Customer service associate job in Columbia, MO
Job Details 055 FL Paris Rd Columbia - Columbia, MO RetailDescription
Be the Friendly Face of FastLane as a Cashier! 💵✨
Fast, friendly, and fun? That's what we're all about! WOCO FastLane is on the hunt for upbeat individuals ready to join our amazing team. No experience? No worries-we'll teach you everything you need to know to shine! 🌟
Why you'll love being part of FastLane:
💰
Competitive Pay:
Start strong and watch your earnings grow with annual raises!
⏰
Paid Time Off:
Relax with up to 32 hours of PTO in your first year.
💼
Health Benefits:
Insurance eligibility after just 90 days (if you qualify).
🎁
Exclusive Perks:
Access employee-only VIP Kickback Rewards.
⛽
Fuel Discounts:
Save at the pump-because you deserve it!
💵
Weekly Pay:
Get paid every single week.
📈
Career Growth:
We love seeing our team members rise to new heights.
🤝
Referral Bonuses:
Bring your friends along and earn extra cash.
🎄
Holiday Pay:
Celebrate and get paid for it.
🌙
Overnight Shift Differential:
Earn more during those late-night hours.
📅
Flexible Scheduling:
Work a schedule that fits your life.
💙
Support When You Need It:
Our Employee Assistance Program is here for you.
What does a FastLane Cashier do?
💻 Operate a cash register and handle money like a pro.
😊 Provide excellent customer service that keeps customers coming back.
🚫 Follow alcohol and tobacco sales rules responsibly.
🧹 Keep the work area clean and welcoming.
🥤 Stock coolers and shelves to ensure customers find what they need.
💙 Spread kindness and respect to co-workers, customers, and vendors alike.
Ready to start an exciting role with a team that feels like family? Apply today and join the FastLane fun! 🚀
Customer Experience Specialist I
Customer service associate job in Jefferson City, MO
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Operate in a call center environment as a customer success advocate.
- Answer high-volume, inbound calls or texts from current customers promptly.
- Perform routine data entry and validation tasks.
- Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties.
- Interact with multiple departments to expedite processing and/or issue resolution.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Mortgage and/or financial services call center experience is a plus.
- Bilingual Spanish is a plus.
- General understanding of applicable Federal, State, and Local Mortgage Regulations a plus.
Skills and Job-Specific Competencies:
- Capable communicator (written and oral).
- Strong negotiation skills with the ability to effectively resolve problems.
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.).
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141855
### Place of Work
On-site
### Requisition ID
141855
### Application Email
****************************
Easy ApplyFuture Opportunities - Customer Service Specialist
Customer service associate job in Columbia, MO
About Us
Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is made up of a diverse talent pool of tradesmen (and women), tech gurus, and all-around doers. If you aren't afraid to roll up your sleeves and consider yourself a solution-oriented individual, we would love to have you join our team.
🚨COMPANY UPDATE🚨
While we are not actively hiring for this position at this time, we are building a pool of qualified candidates for future opportunities. This is a great chance to express your interest and be among the first to be considered when a position becomes available. Please review the and requirements below, and if it matches your skills and career goals, we encourage you to apply.
Job Description
The Customer Support Specialist will work closely with the Customer Support Service Center Manager to handle customer inquiries, manage ticket distribution, and assist with follow-ups on billing and payment-related matters. This entry-level role offers an excellent opportunity to develop skills in customer service, communication, and operations within a supportive team environment.
Key Responsibilities
Customer Service
Respond to customer inquiries via phone, email, and chat in a professional, polite, and timely manner.
Provide accurate information about services, resolve questions, and escalate complex issues as needed.
Manage and prioritize customer tickets to ensure all inquiries are addressed within service level agreements (SLAs).
Ticketing and Documentation
Create, update, and close tickets in the ticketing system, ensuring accurate and thorough documentation of all interactions.
Track and follow up on unresolved tickets to ensure timely resolution.
Billing and Payment Support
Assist in verifying billing and payment details with customers, ensuring accuracy and clarity.
Follow up on outstanding invoices and payments, maintaining professional and respectful communication.
Support the team in processing account updates and resolving discrepancies.
Collaboration
Work closely with the Customer Service Center Manager and other team members to share updates, identify issues, and improve processes.
Provide feedback on recurring customer concerns to help refine service procedures.
Operational Support
Gain familiarity with customer support platforms and systems, becoming proficient in their use.
Contribute to maintaining an organized and efficient support center by adhering to team protocols.
Qualifications
High school diploma or equivalent required; some college coursework or degree preferred.
Strong communication skills, both written and verbal, with a customer-focused attitude.
Excellent organizational and time-management skills.
Collections experience is preferred
Basic understanding of billing and invoicing
Proficiency with common software tools such as Microsoft Office; experience with CRM or ticketing systems is a bonus.
Problem-solving mindset with the ability to handle multiple tasks in a fast-paced environment.
Positive attitude and eagerness to learn and contribute to the team's success.
Benefits Offered
Health Coverage: Comprehensive medical, dental, and vision plans.
Savings: Offers a Health Savings Account (HSA)
Auto-ApplyCustomer Service Quality Assurance Spec II
Customer service associate job in Jefferson City, MO
Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
+ Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Uploads communications to system after obtaining necessary approvals.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Coordinates with client and other Quality team members to obtain content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ Associate's Degree or equivalent relevant experience
+ Professional Certifications or License preferred;
+ 5-8 years of experience in call center, quality control, quality assurance and/or training.
**Other Job Specific Skills**
+ Extensive experience with quality assurance program creation or execution.
+ Extensive Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Superb Internet software and Windows operating systems and software skills.
+ Exceptional ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$24.09/hour
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Customer Service / Inside Sales
Customer service associate job in Columbia, MO
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Columbia, MO. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay of $18.00 - $20.00/hr depending on experience, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Qualifications:
1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
SAP / ERP experience a plus
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RH1 #LI- On site
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplySales Associate
Customer service associate job in Columbia, MO
Snapology is one of the best Children's Enrichment franchises in the country! You'll love our core values and curriculum. Snapology's approach is based on proven research that children's best learning experiences come from actively creating, designing, interacting and inventing. Come join our team today!
Position Overview:
The primary focus of this position will be to generate new sales for Snapology of Columbia. This individual will develop and manage the company's sales strategy, ensuring that all inquiries are nurtured through sales process efficiently and effectively. They will also take a significant role in working with the leadership team on the development and execution of the strategy to generate enough sales leads to meet or exceed annual growth targets. This role requires internal collaboration and communication as well as representing the Snapology organization to the external market with a high degree of professionalism.
Role & Responsibilities:
• Leads the development and execution of sales strategy in cooperation with the leadership team; which includes formulating long range plans, objectives and goals to develop optimal market penetration;
• Handles all initial inquiries from interested prospects via phone, email or in-person;
• Develops and maintains relationships with current customers for internal growth and fulfillment of development plans;
• Manages all required paperwork for new programs and ensures programs are properly entered into Snapology's operational system, Snapology Manager;
• Participates in sales related projects and activities as communicated by Management;
• Coordinates renewal / up-sell opportunities;
• Participates in Snapology leadership meetings as appropriate to contribute toward sales strategy development
Qualifications:
Previous related sales experience.
Ability to establish and maintain cooperative and effective working relationships with partners in the Area.
Ability to communicate effectively orally and in writing
Compensation:
Compensation for this position is 100% commission based as follows:
• 20% of total revenue collected minus facility fees for NEW sales
• 10% of total revenue collected minus facility fees for RENEWAL sales
Compensation: 20% of total revenue collected minus facility fees for NEW sales
Snapology is the #1 STEAM enrichment franchise in the country! You'll love our core values and curriculum. Snapology's approach is based on proven research that children's best learning experiences come from actively creating, designing, interacting and inventing. Our program structure is flexible, allowing teachers to adapt to the needs of each group of students from Pre-K through Middle School while allowing children to progress and explore at their own pace. We provide training and complete curriculum. You'll have everything you need at your fingertips.
Add to your experience, develop your skill set and realize your potential with our team!
Take a look at our open positions and apply today!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Snapology Corporate.
Auto-ApplySales Associate
Customer service associate job in Columbia, MO
As a Sales Associate you will be eligible for;
90 Day Performance-Based Increase
Referral Bonus
401K
Tuition Reimbursement Program
Flexible schedules
Full Time positions are also eligible for medical benefits.
The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling, lighting/fixtures cleaning & maintenance, and ensuring the security of all inventory and currency to avoid theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In this role you will need to have the ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task.
Qualifications Include:
Must be at least 18 years of age.
A High School diploma or GED is preferred but not required.
Ability to communicate effectively in English, both verbally and written.
Ability to work alone in the store for extended periods of time.
Must be able to provide proof of authorization to work in the United States if hired.
Be able to work irregular shifts, including weekends, overnight shifts, and holidays.
Ability to stand and/or walk for at least 8 hours.
Be physically able to lift, push, pull a minimum of 20 lbs.
Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's.
Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage
Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside.
Capable of working in small spaces at times.
Customer Service
Customer service associate job in Columbia, MO
Agilix Solutions is looking for a talented, customer service-oriented person to help us maintain the highest levels of customer satisfaction in every area of our business. We are a company that recognizes talent and provides the opportunity for development and career growth. This person will handle customer's backorders, customer returns and troubleshooting. In addition, this person will serve as a key contact and liaison to our inside and outside salespeople while working with accounting, our purchasing department, and our warehouse people.
This role will report to the Branch Administrator.
Responsibilities
Answer and direct incoming calls via Microsoft Teams.
Manage customer returns and orders after the point of sale by using problem-solving skills to resolve account-related issues.
Scan and email vendor invoices to AP department.
Receive and process customer checks (scan and email).
Sort and distribute incoming mail.
Make weekly bank deposit.
Manage the supply closet and order office supplies.
Coordinate branch events (customer appreciation days, customer seminars, meetings).
Review and file various documents.
Assist with additional administrative tasks as needed.
Develop an understanding of the workflow from inventory, sales, accounting, and purchasing.
Enter quotes, sales orders, and create purchase orders. Maintain accurate data entry of customer information.
Handle customer service-related issues to meet the needs of the clients and vendor relations.
Support Outside Account managers.
Become a participant on the after-hours emergency rotation team.
Qualifications
Experience working in distribution is preferred
High degree of customer service ability
Ability to multi-task
Strong organizational abilities and attention to detail
Strong abstract reasoning abilities
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Company-Provided Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account (Employer contributions for 1st year only)
401(k) (Company match contributions and discretionary annual profit-sharing plan)
Company Sponsored Life Insurance
Company Sponsored Short-Term Disability
Company Sponsored Long-Term Disability
Employee Assistance Program
Voluntary Benefits
Legal Services
Critical Illness
Life Insurance
Dependent Care/FSA
About Agilix Solutions
With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.
Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement
Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria. Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.
Agilix Solutions is an Equal Opportunity Employer.
Auto-ApplyCustomer Service Rep(01619) - 3102 Green Meadows Way
Customer service associate job in Columbia, MO
Job duties include:
Taking phone calls
Taking orders
Making pizzas
Completing cash transactions
Providing customers a great customer service experience
Cleaning
Lifting up to 25 lbs.
Job Requirements include:
Ability to follow directions
Flexibility
Weekend and holiday availability
MBR Management Corporation is an equal opportunity employer. MBR requires applicant to pass a criminal background check. A great attitude and an easy smile are required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Virtual Customer Service Representative
Customer service associate job in Columbia, MO
Why Meron Financial Agency?
Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind?
At Meron Financial Agency, we believe you can have both: financial success
and
a life you love.
We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits.
And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families.
Why Agents Choose Us
Leads - No chasing, no begging
Ownership Pathway - Build your own agency
Hands-On Mentorship - Learn directly from top leaders
Cutting-Edge Tech & Training - Work smarter, not harder
Incentive Trips & Recognition - See the world while being celebrated
Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
The Bigger Picture
Performance bonuses and capital opportunities
True work-life balance-design your schedule, your way
Passive income and long-term wealth-building options
A culture where people come first
What You Can Expect
Commission-Only with
uncapped earning potential
Average new agents earn $800-$1,200 per policy
Part-Time: $50K+ your first year
Full-Time: $80K-$300K+ your first year
Agency Owners: $200K-$500K+ annually in system-driven income
What We're Looking For
Driven, coachable individuals who want to make a real impact
Must live in the U.S.
Must be a U.S. citizen or legal/permanent resident
Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
Executive Customer Specialist
Customer service associate job in Jefferson City, MO
_The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional communication with customers contacting any Senior Management Team member, inclusive of the CEO's office. Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small business, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel. Communication may be handled via phone, email, postal mail, or through Social Media platforms._
_This is an entry level position with high visibility and various levels of core business knowledge, which provide a solid foundation for future growth within the organization._
.The minimum hourly salary for this role is $19.23.
**What You'll Do:**
+ Utilize all resources materials to document and resolve customer inquiries
+ Communicate and follow up with customers to full resolution
+ Maintain documentation of all contacts, research, resolution, and follow up when necessary, with all inquiries
+ Follow up in timely manner to ensure resolution was met and customer has been notified
+ Maintain complete professionalism in all communication with anyone contacting a Senior Management Team member/Executive Office in Estero, FL
+ Must be capable of multi-tasking
+ Must be a demonstrated self-starter
+ Cooperate with Management in maintaining goals and objectives
+ Criminal background check due to access of Personal Identifiable Data (PID)
+ For internal employees, all employees' files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application
**What We're Looking For:**
+ High School Diploma or GED Required
+ Must have previous Call Center or Customer Relations experience (applicable to internal candidates)
+ Prior call center and customer service experience
+ Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to internal candidates)
+ Well versed in both verbal and written communication skills; emphasis on written communication (test required)
+ Typing 30 wpm (test required)
+ Strong decision-making skills
+ Strong verbal communication skills
+ Must be able to work productively with minimal supervision
+ Must work well with others
+ Must be a demonstrated self-starter, quick learner, and capable of handling multiple tasks
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Representative & ITM Teller
Customer service associate job in Columbia, MO
BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.
Work Location: This position will be based at our Columbia, MO location
Hours: 8am-5pm, 40 hours per week, including Saturday rotation
Job Purpose: The teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in the bank's various transactions. The interactive teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in the bank's various transactions. The teller meets the needs of customers by providing quality service.
Information about the Role:
Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers, stop payments, inquiries about bank deposit products and service charges, inquiries about debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.
Open all types of deposit accounts.
Process branch proof thru machine and balance daily.
Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary, including printing statement and check copies.
Cross-sell bank products and services based on customer's needs.
Count, check and package coins and currency.
Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet. Report any discrepancies to the supervisor as necessary.
Ensure that the teller station is properly stocked with forms, supplies, etc.
Report malfunctions of ITM terminals and other equipment used at the teller station.
Protect customer confidentiality and privacy.
Ensure that proper identification and endorsements are obtained for all transactions.
Use a combination of touch screens and video technology to offer a virtual and interactive version of an in-person banking experience.
Assist customers through the process by providing step-by-step guidance through the ITM process.
Assist customers with all routine teller machine transactions such as cash and check deposits, cash withdrawals, transfers and account balance inquiries.
Project good customer relations while conveying a positive banking and customer service experience utilizing video technology.
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
Cashes checks, process cash advances and process withdrawals; pays out money after verification of signatures and customer balances.
Promote and explain other financial institution services such as consumer and mortgage loans, IRAs, certificate of deposit, safe deposit boxes, traveler's checks and money orders.
Receive mortgage, consumer loan and other payments and ensures the payments match balances due. Enter payments into computer and generate customer receipts.
Place holds on accounts for uncollected funds.
Other duties as assigned.
Qualifications:
High school diploma or equivalent.
Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity.
Knowledge of, or the ability to quickly learn, banking software applications.
Effective verbal communication skills and strong listening skills.
Position is based on video interaction, which requires being comfortable, professional, and friendly on camera with customers.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Physical Requirements:
Manual dexterity, the ability to lift files and open filing cabinets.
Bending, stooping or standing as necessary.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to communicate effectively with others.
To learn more about BTC Bank visit *****************
EOE/Veterans/Disabled
Auto-ApplyCustomer Service Coordinator
Customer service associate job in Jefferson City, MO
Job DescriptionSalary: $16 - $18 DOE
Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Service Coordinator
You will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services.
Success Profile
Find accomplishment by helping clients
Ensures that all assigned customer requests are completed by priority
Understand and follow workflows and procedures
Achieve high level of productive work time
Achieve 100% customer satisfaction for work completed
Motivation to learn new systems and experience career growth
Sense of urgency to make clients happy
Have the knack!
Necessary Skills
Phone etiquette and calm demeanor
PC proficiency in Windows-based applications and strong internet usage skills.
Adaptability to day-to-day work schedule priority changes.
Accountable and punctual work attendance
Work independently on projects
Have fun in a casual work environment
Requirements
Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing.
Education
Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus.
Pay and Benefits
Stimulus Broadband offers competitive pay and benefits. The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields.
COVID-19 Notice
Stimulus Broadband provides the necessary PPE to keep its employees safe and healthy.As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.