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Customer service associate jobs in Mansfield, OH

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  • Cedar Point Returning Associates - 2026 Season

    Cedar Point 3.9company rating

    Customer service associate job in Sandusky, OH

    This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026. Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at ************************* or **************. Rehire wages vary on seasons of service and job duties. Responsibilities: Next Steps - Shortly after applying, you will be contacted regarding process to return for the 2026 season! Qualifications: Thank you for taking the time to complete this application - our team will reach out to confirm next steps.
    $21k-28k yearly est. Auto-Apply 9d ago
  • Customer Service Vehicle Delivery Driver

    Carvana 4.1company rating

    Customer service associate job in Granville, OH

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position will be based out of our location in Heath, OH, 43056. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $20-$22 hourly Starting Pay: $20/hr At 3 Months: $20.50/hr At 6 Months: $21/hr In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
    $20-22 hourly 3d ago
  • Mobile Associate, Store-in-Store - Retail Sales

    T-Mobile 4.5company rating

    Customer service associate job in Mansfield, OH

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education: High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $17.5 hourly 4d ago
  • Customer Service Attendant

    Careers Opportunities at AVI Foodsystems

    Customer service associate job in Mansfield, OH

    AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant, Part-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $23k-30k yearly est. 27d ago
  • Auto Customer Service Reps

    Sharpnack Chevrolet Buick Ford

    Customer service associate job in Willard, OH

    1330 S Conwell Ave., Willard, OH 44890 Body Shop / Collision Repair TechnicianExperience is RequiredWe service all makes and models and are a direct repair facility for most major insurance companies with a top-rated facility! We are looking for applicants in our local area Competitive Pay Plan + Great Benefits! Dont miss this great opportunity! Please apply. You are required to upload a resume but you are not required to complete the application assessement when prompted after applying to this ad. At Sharpnack Chevrolet Buick Ford, its our pleasure and honor to help the community that were so proud to be a part of. We have been family owned and operated since 1949 and are involved with many local charities and organizations here in Ohio, and we just love watching the local community thrive. We offer excellent customer service to all our customers in Ohio, from Norwalk, Mansfield or beyond. We believe that culture makes a difference and we focus on building relationships with our employees, our customers, and our community. Our High-production Collision shop is now interviewing for experienced Body Shop / Collision Repair Technicians. We offer: Competitive pay plan Healthcare, Dental and Vision insurance options 401(k) Heated shop! Automobile purchase program Fast-paced work environment Responsibilities Body Shop Tech: Perform work as outlined on repair orders Conduct parts inventory for collision repairs to ensure accuracy Weld metals, repair metal and plastic components Remove damaged fenders and panels Straighten frames Grind, sand and file repaired surfaces Repair or replace defective mechanical parts Must have own tools Perform proper tool and equipment usage and maintenance Requirements Body Shop Tech: Experience is required Must be dependable and have your own tools. Must be highly motivated with the desire to properly repair vehicles and attention to detail is a must. Valid driver's license and acceptable driving record Dependable attendance Resume must be uploaded Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $27k-36k yearly est. 9d ago
  • Automotive Customer Service Advisor - 3944

    Tupeloms

    Customer service associate job in Brunswick, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. 19h ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in Elyria, OH

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $25k-33k yearly est. 19d ago
  • Customer Service Coordinator

    Home Appliance

    Customer service associate job in Brunswick, OH

    Job DescriptionBenefits: Great Working Environment Growth and Career Advancement Opportunities Flexible Scheduling 401(k) 401(k) matching Company parties Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Summary We are seeking a motivated and organized Retail Customer Service Coordinator for our luxury sales and design center located in Brunswick, OH. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for customer service. The Retail Customer Service Coordinator will be the first person our clientele will see when they walk in the door and should be provided with a 5-Star, VIP experience as they select the best appliance solutions for their needs. The Retail Customer Service Coordinator will serve as a liaison between the whole client experience throughout Home Appliances sales, warehouse, delivery, and installation divisions so there is one point of contact. In addition to follow up with our clientele to guarantee 100% satisfaction. Responsibilities Greet and engage all guests who enter the showroom. Gather customer information for customer walk in report and build rapport Receive a high volume of inbound calls and emails Direct sales calls to salespeople and direct general calls to the correct departments Assist customers needing guidance or questions answered Ensure that all appliance displays are clean and tagged Create new sales/product tags when necessary Contact customers to confirm delivery and service appointments Contact customers after delivery to ensure they had a positive experience Take payments, process, and invoice on-site cooking class sessions Process payments for sales and parts orders Assist customers with parts and appliance pick up orders including model and serial verification and invoicing Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Strong organizational and multitasking abilities. Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Experience with Word, Excel and Outlook and a willingness to learn industry-specific software systems. Ability to work flexible hours, including evenings and weekends. Why us: We were voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances We want only the best and will invest in your growth We are the only Northeast Ohio company that offers the entire customer experience, including sales, service, installation, delivery and parts Growing organization provides multiple opportunities for advancement We reward positive results and outstanding customer service practices We are happy. We love what we do. We work hard and play hard. We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life
    $28k-38k yearly est. 25d ago
  • Customer Relationship Specialist

    Vertiv Holdings, LLC 4.5company rating

    Customer service associate job in Westerville, OH

    The main function of this position is to ensure operational coverage and service coordination scheduling by reviewing, monitoring, and ensuring completion of all open work orders and service requests. This includes assistance to the Manager, Customer Relationship Services and providing guidance and handling escalated scheduling / service issues. The Customer Relationship Specialist is the point of contact operationally and administratively for each customer assigned. They function as customer advocate and interface with internal company departments. RESPONSIBILITIES * Manages a select list of "Essential" or "Preferred" customer accounts. Develops and maintains Account Plans to achieve both long and short-term operational and administrative objectives within assigned accounts. * Develop and maintain schedules as required to support project loading, ensuring project flow and schedules meet the expectations of the customer and/or contract. * Cradle to grave follow through on resolution for all emergency service calls for assigned accounts. * Driving and tracking T&M activity as required for noncontract related work. * Develops and grows relationships with sales, service, management, and other key internal partners essential to the support of assigned accounts. * Be willing to lead by example - be accountable and dependable, maintain a positive attitude, inspire others to go the extra mile to take care of Customers (internal/external) and achieve Operational Key Results (OKR). * Act as a coach/mentor when communicating or addressing performance issues with the team. * Demonstrate the ability to remain calm and even-tempered during stressful situations. * Close coordination with the Manager, Customer Relationship Services of any operational related issues. Present recovery plan(s) with multiple options that will allow the Manager, Customer Relationship Services to make informed decisions. * Actively seek and participate in continuous improvements initiatives that impact customer care and coordination of work. * Assist the Manager, Customer Relationship Services in the implementation of new processes/policies and systems. * Meet with scheduling team on a regular basis to review, coach and train on various Customer Service concerns and opportunities. * Handle escalated scheduling issues within the assigned customer, including but not limited to sales inquiries and Field Service escalations. * Be available after hours to assist with escalations to meet customer/contract SLA (Service Level Agreement). * Generate standard and custom reports to monitor workload. * Proactively identify schedule risks and present options to resolve critical potential issues to the local team and Manager, Customer Relationship Services. * Ensure all billable work is being scheduled and executed and tickets are closed out in a timely basis. * Where practical, empower and direct the team to strategically schedule preventive maintenance visits to minimize/ cover costs for the company (take over Customer Engineer Scheduling or large account scheduling). * Ensure accurate documentation of all scheduling correspondence in tickets. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice. REQUIREMENTS Minimum Qualifications: (education, experience level, knowledge, skills, certifications). * Bachelor's degree in business administration OR High school education with 5 years minimum same or similar work experience. * Minimum of 5 years customer service and coordination of service activities. * Ability to think and act strategically, utilizing account plans to set specific account objectives. * Ability to work in a matrix management environment. * Must be attentive, patient and strongly skilled in written and verbal communication; clear, professional, positive, and informative communication style. * High-level competence in multitasking, time management, organization, critical and analytical thinking, problem solving, and the ability to influence others are required. * Ability to thrive in a dynamic and collaborative environment and be comfortable with ambiguity. * Adapt quickly to changing priorities and customer needs. * Ability to persuade others in order to change undesirable behaviors and/or achieve the goals of the business. * Must be proficient in the business tools used to perform the job and have extensive knowledge of the businesses processes, people, and products. * Intermediate/advanced proficiency using Microsoft Excel software, including data analysis, pivot tables, etc. POSITIONS ELIGIBILITY REQUIREMENTS (travel, location, etc.) * Willing to work flexible hours, including before shift/after shift and weekends to support the business. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
    $32k-51k yearly est. Auto-Apply 4d ago
  • Customer Service Admin

    Church & Dwight Co Inc. 4.7company rating

    Customer service associate job in Old Fort, OH

    A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Come join our Old Fort, OH facility where we manufacture products such as A&H Baking Soda, A&H Cat Litter, and A&H Unit Dose Detergent! This is at the Old Fort, OH Facility working Thursday - 3:30 p.m. - 11:30 p.m., Friday and Saturday - 7:30 p.m. - 7:30 a.m. and Sunday - 7:30 p.m. - 3:30 a.m. ROLE SUMMARY: This position will interact with carriers, the Shipping Office and warehouse personnel to insure the efficient flow of orders to customers in a high volume, fast paced distribution environment. DUTIES AND RESPONSIBILITIES (*denotes essential job functions): * Responsible always for promoting a safety culture and awareness within their area of responsibility. * Process order pick lists in SAP. * Allocate orders in WMS (Warehouse Management System) in a timely fashion. * Allocate and sort orders based on specific customer and carrier requirements. * Identify product issues and communicate to Inventory Control Group. * Resolve and document substitution and potential order cut issues with Inventory Control Group, Corporate customer service and planners. * Print bills of lading. * Coordinate all carrier appointments using Blue Jay and update the WMS/SAP systems as necessary. * Manage the customer service window, dealing with multiple carriers in proper load assignment, processing paperwork and Bills of Lading and issue resolution. * Coordinate rush orders with Corporate customer service, planners, and warehouse personnel. * Resolve transportation issues with carriers and Corporate transportation department. * Bill orders daily upon shipment verification from the warehouse. * Process shipping documents by keeping detailed records and utilizing the filing system effectively. * Prioritize orders for picking. * Run and publish appropriate reports as necessary * Active participation in process improvement teams and continuous improvement efforts. * Working with the Old Fort Facility and sister facilities on inbounds using Fourkites and other means of communication. * To work as a Team with all functions of the Distribution Center. * Other projects and duties as assigned. MINIMUM EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS: * High school diploma required PREFERED EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS: * Associate degree or vocational certificate preferred. * 1-3 years proven experience in a high-volume distribution environment preferred. KNOWLEDGE, SKILLS, AND ABILITIES: * Excellent interpersonal skills - ability to build positive relationships at all levels of the organization * Excellent communications skills - ability to communicate clearly and concisely in multiple media - verbal, written, etc. Must have ability to communicate clearly in English - verbal and written. * Excellent organizational/time management skills. * Ability to prioritize work assignments in a fast-paced work environment, calm under pressure and flexibility to adapt to changing schedules as appropriate. * Strong customer service skills, ability to deal with the external public (carriers). * Strong computer skills (SAP, WMS, and MS Office Suite). * In-depth knowledge of distribution operations, including equipment, materials, workflow, etc. Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities. For more information on our company, our brands and our culture visit us at ****************************
    $39k-45k yearly est. Auto-Apply 22d ago
  • Sales Representative, Customer Service

    RNR Tire Express and Custom Wheels

    Customer service associate job in Delaware, OH

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Computer skills (Exel) * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $29k-41k yearly est. 60d+ ago
  • Allstate Customer Service Agent

    Allstate-Skip Ivery

    Customer service associate job in Westerville, OH

    Job Description SIGN ON BONUSES FOR CURRENTLY LICENSED AGENTS!!! About Us: We are a high-performing and customer-focused insurance agency, consistently ranked in the top 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service. Position Overview: Our on-site Relationship Manager position (Customer Service Agent) is more than just answering phones, setting appointments, and processing payments. This is an engaging and rewarding role that involves conducting in-depth policy reviews, making tailored recommendations, and cross-selling to existing clients. If you thrive on building relationships, educating clients, and maximizing sales opportunities, this is the perfect career move for you! Important: All applicants will receive a link to a quick online assessment, which must be completed to be considered for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Salary + Overtime + Unlimited Commission & Bonus Opportunities (Monthly & Yearly) Health Insurance Supplemental Health Insurance (accident, critical illness, dental, vision, disability, life) SIMPLE IRA with 3% match Flexible Hours Paid Vacation Insurance discounts Paid Time Off (PTO) Flexible Schedule Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Conduct annual policy reviews with clients and onboarding policy reviews with new clients, ensuring they have proper coverage and offering additional services and policies. Identify and cross-sell bundling opportunities for home, auto, and life insurance. Process customer policy change requests and endorsements accurately. Handle incoming claims calls and assist customers with their claims process. Discuss billing concerns and accept customer payments. Provide exceptional customer service, ensuring high retention and satisfaction with offering additional policies. Multitask effectively to handle client communications via phone, email, text, and voicemail. What We Offer: Competitive salary + commission + incentives based on your performance. Clear career advancement opportunitiesgrow into a sales agent, manager, or more! A steady flow of new clients to onboard and cross-sell. Comprehensive training & coaching (including licensing) to help you succeed. A dynamic team environment that rewards hard work and dedication. Requirements A Property & Casualty Insurance license is preferred, but we will license and train and license the right candidate. Must also obtain a Life Insurance License within 90 days of onboarding. Positive, enthusiastic, and coachable attitude. Strong customer service, sales, and communication skills. Ability to multitask, follow through, and follow up effectively. Goal-oriented and self-driven with leadership potential. Must be able to work on-sitethis is not a remote position. Apply Today! This is a career opportunity that will set you on the path to success! If youre ready to make a real impact on peoples lives, apply now and complete the required assessment to move forward. THIS IS THE CAREER MOVE YOU WILL BE GLAD YOU MADE!
    $24k-31k yearly est. 17d ago
  • Customer Service Administrator

    Crane Aerospace & Electronics

    Customer service associate job in Elyria, OH

    **Crane Aerospace & Electronics** has an exciting opportunity for a Customer Service Administrator at our Elyria, OH site. **About Crane:** **Crane Aerospace & Electronics** supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Our Crane Aerospace & Electronics Elyria facility has been a bedrock in the community-friendly town of Elyria, Ohio, for more than a century. Known for our excellence in pumping technology, our Elyria site produced the first-ever positive displacement pump for high performance piston engine aircraft and even supplied pumps for Charles Lindbergh in the 1930s. We have more than 150,000 fuel and lubrication pumps in service today and are proud to offer custom thermal management system solutions for a range of next-gen applications. Start the next chapter of your career with Crane Aerospace & Electronics! **Job Summary:** The Customer Service Administrator II is responsible for supporting sales success by performing administrative activities for assigned customers. This position is responsible for consulting with business managers/Customer Account Managers/Regional Sales Managers as required. This includes either pre-award or post-award activities. Assuring appropriate communication between the company, its customers and regulatory agencies. The Customer Service Administrator II acts as a customer liaison regarding quotes, purchases, order status, data entry, maintaining files, and warranty returns as applicable. This position carries direct responsibility for performing major assignments, partnering with a diverse array of internal departments that affect business operations to a significant degree. **Essential Functions:** + Review and negotiate customer purchase orders for compliance to Crane policies and applicable export and/or Government regulations. Administer and manage purchase orders by flowing down essential requirements through the business to ensure these requirements are met in a cost-effective and timely manner. This includes managing internal coordination and flowing down of purchase order specifications, quality requirements, terms and conditions and applicable Government Federal Acquisition Regulations + Interpret and enter purchase order requirements into ERP system and provide order acknowledgements to customers + Understand Crane Business System tools such as key performance indicators and standard work in order to participate in continuous improvement efforts + Prepare timely responses to customer requests for quotes (RFQ) through internal coordination to convey pricing and delivery information back to the customer + Support accounts receivables to address past due payment issues for assigned customer base + Process warranty returns and ensure timely processing to support customer requirements + Establish and grow relationships with our customer base by providing accurate and timely status of shipments through a variety of means such as daily / weekly telecoms, WebEx and face to face meetings. Coordinate with Customer Account Managers/Regional Sales Managers to resolve customer-related disputes. + Administer Customer web-based portals as required to support the disposition of returned goods and associated transactions such as debit / credit administration, corrective action response and closure of open actions within portal. Conduct data entry and reporting within portal applications. + Support demand management and Regional Sales Managers/Customer Account Managers to ensure accurate customer forecast is entered in ERP in order to drive material requirements and sales planning as applicable + Ensure applicable export compliance requirements are adhered to + Validate customer scorecards and contest any findings that are not in line with actual performance. This includes the comparison of customer and internal delivery data in order to ensure we are aligned with our customer's scorecard rating as applicable. This includes working with internal operations to make recommendations to ensure a high customer on-time delivery performance + Basic knowledge of Crane Business System tools such as key performance indicators, transactional process improvement, problem solving, and standard work in order to participate in continuous improvement efforts + Able to provide excellent Customer Service through communication and problem solving to include but not limited to: quick response to Customer inquiries (calls and e-mails), using resources as required to ensure customer satisfaction + Exhibit a general understanding of applicable business processes in order to train Customer Service administrators in elements of their essential functions. Continually review processes in order to identify deficiencies to support process improvement in order to elevate the performance of the team. + Any other task assigned by supervisor or management **Non-Essential Functions:** + Accurately manage internal databases or CRM tools as applicable + Provide follow up and support to the Regional Sales Managers/business managers/customer account managers + Coordinating with other internal functional teams in order to drive expedited/aircraft on ground (AOG) orders as applicable **Minimum Qualifications:** + Experience: 2-5 years of applicable Customer Service work experience + Knowledge: Understands concepts, practices, and procedures of business administration; Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Working knowledge of customer portals, Export Administration Regulations, Incoterms, and ITAR Compliance; Basic knowledge of FAR/DFAR, government procurement specifications, regulations, and compliance requirements; A general understanding of pricing principles, how to research invoices, payments, and debits; general understanding and application of industry principles, concepts, practices, and standards of the Customer Service field; business acumen with the ability to clearly recognize risk elements in business transactions + Skills/Abilities: Ability to proficiently use an ERP system; Ability to follow department processes and work flow; Ability to work collaboratively with employees within department and across functions; Demonstrated ability to troubleshoot customer issues; Demonstrated ability to convey information and analysis clearly as needed to customers; Demonstrated outstanding organizational skills; Demonstrated ability to solve routine to moderately complex problems; Intermediate to advanced Microsoft Office skills (Word and Excel); Customer friendly and responsive with a view to providing customer satisfaction including supporting face-to-face meetings; Strong communication skills including phone and email + Education/Certification: High School Diploma + Eligibility Requirement: This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR). **Preferred Qualifications:** + Oracle Experience + Aerospace Manufacturing Experience + Associates or bachelor's degree **Top Benefits:** As a team member at Crane Aerospace and Electronics, you'll enjoy: + **Benefits:** Health care, dental or life insurance starting the first day of the month + **Time Off:** 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year. + **401k Retirement Plan:** 401k plan with company match + **Education Reimbursement:** eligible after 90 days of employment You can see a list of our benefits at *************************************** or visit our website at *************** for more information on our company and great opportunities. We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value. In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool. _This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job._ _Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status._ At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate's base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement - as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.
    $30k-40k yearly est. 26d ago
  • Customer Service Supervisor

    JBT Corporation 4.7company rating

    Customer service associate job in Sandusky, OH

    At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. The Opportunity ... As our Customer Service Supervisor- you will report to the Senior Manager Parts Segment. Oversee and schedule aftermarket customer service team. Provide leadership and daily management of customer service Representatives and distribution of workload. * Create and meet sales budgets and performance goals for the department. Participate in hiring, terminations, performance reviews, coaching, and salary planning of team * Ensure customer satisfaction in spare parts and product support to include customer follow-up on all open issues or promises. Surveys and follows up with customers to ensure highest levels of customer satisfaction * Maintain monthly Inbound/Backlog for Department * Maintain a record of all red flag issues and coordinate activities with production, customers, vendors or suppliers until the issue is resolved * Oversee issuance of credit memos' and RMA's (Return Material Authorization) while working with the customer service team to minimize customer returns * Provide back up for daily correspondence with customers involving phone support for parts questions, pricing and availability information * Work directly with Operations Manager/ departments to determine proper spare parts inventory levels while minimizing slow moving/obsolete/excess inventory * Provide regular analysis of the parts business using information from the CS SF dashboard * Provide input for Monthly Report to include: bowlers, departmental report, inbound/backlog, performance. Prepare other analysis and reports * Create training aids for customers and fellow employees * Create documentation to share information with fellow employees * Manage customer service / parts sales team members. Assigns, monitors and reviews work for accuracy, quality and progress * Coach, counsels and trains team members to improve skill, productivity, safety, quality and processes * Create and meet sales budgets, departmental budget, and performance goals for the department * Maintain profit margins and minimize costs * Manage to established budget and help correct variances Requirements for the role * (5) years industry experience * Experience leading or supervising others and coordinating projects * Associates degree required, Bachelor's Degree in Business preferred * Knowledge of food processing equipment/products, services and industry standards * Knowledge of Lean manufacturing processes. Knowledge of inventory management and stock level adjustment * Required: Advanced proficiency in Microsoft Excel * Must have experience using Excel to analyze data and create reports and ability to use Excel functions such as Pivot Tables, VLOOKUP, INDEX/MATCH, SUMIF, COUNTIF] * Proficient in ERP (Enterprise Requirements Planning) systems (preferably Infor Syteline) for order entry, RMA's, financial reporting and information retrieval * Mechanical knowledge to troubleshoot application-related issues * You must be authorized to work in the US without sponsorship now or in the future. Travel & Location * This position is onsite * 25% Travel (trade shows, customer sites, other business sites) * #LI-KF1 * #LI-Onsite Why work at JBT ... * We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. * We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. * We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth! * Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************.
    $25k-37k yearly est. 22d ago
  • Retail Associate

    Marshalls of Ma

    Customer service associate job in Medina, OH

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking Able to respond appropriately to changes in direction or unexpected situations Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1195 North Court St Location: USA Marshalls Store 0835 Medina OHThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $12-12.5 hourly 55d ago
  • Customer Service Center Representative - Operations Center

    The Commercial & Savings Bank 3.7company rating

    Customer service associate job in Millersburg, OH

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To serve our customers in a professional and caring manner. Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB professional standards of dress and conduct Build rapport with customers by asking quality questions to help meet their needs. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans. Service customers in a professional, efficient and expedient manner. Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc. Resolve difficult transactions and/or sensitive customer relations. Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits. Must have excellent working relationship with all departments of the Bank. Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions. Research issues which arise from customer questions when an immediate answer is unable to be given. Must be able to follow-thru and get back to customer in a timely manner. Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department. No customer shall go longer than 24 hours without at least an update to the situation. Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others. Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information. Must be able to work independently and make the necessary decisions to take care of the customer. Daily and backup responsibilities for Bank Operations Will also assist the Bank Operations Manager with special projects. Create reference material for CSC staff members. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $30k-34k yearly est. Auto-Apply 18d ago
  • Service Center - Seasonal

    Buehler's Grocery 3.8company rating

    Customer service associate job in Galion, OH

    SERVICE CENTER: This person's primary duties include working in the Service Center, and performing those tasks most closely associated with the direct customer interaction "at the window": Customer Relations, Check Cashing, Telephone, Lottery Tickets, the Sale of other Service Center Merchandise and Services, Merchandise Returns, Rain Checks, and related tasks as required or assigned. Availability: Must be available to be scheduled between 10+ hrs a week, including nights and weekends, based on department needs. Previous Work Experience: Must have at least one year cashier experience. Service Center and Cash Office experience preferred, but not required. We will train. Physical Demands: limited lifting, bending, stooping, pulling and pushing with repetitive lifting to 25#; occasional lifting to 50#. Other Considerations: organized; productive; having outstanding customer relations skills; able to work well with co-workers; reliable, dependable; and able to work with minimal supervision.
    $29k-33k yearly est. 46d ago
  • Cedar Point Returning Associates - 2026 Season

    Cedar Point 3.9company rating

    Customer service associate job in Amherst, OH

    This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026. Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at ************************* or **************. Rehire wages vary on seasons of service and job duties. Responsibilities: Next Steps - Shortly after applying, you will be contacted regarding process to return for the 2026 season! Qualifications: Thank you for taking the time to complete this application - our team will reach out to confirm next steps.
    $21k-28k yearly est. Auto-Apply 9d ago
  • Customer Service Attendant

    Careers Opportunities at AVI Foodsystems

    Customer service associate job in Sandusky, OH

    AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $23k-31k yearly est. 27d ago
  • Customer Service Center Representative - Operations Center

    The Commercial & Savings Bank (CSB Bank 3.7company rating

    Customer service associate job in Millersburg, OH

    The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * To serve our customers in a professional and caring manner. * Adhere to CSB Customer Service & Retail Ready! Standards * Follow CSB professional standards of dress and conduct * Build rapport with customers by asking quality questions to help meet their needs. * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. * Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans. * Service customers in a professional, efficient and expedient manner. * Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc. * Resolve difficult transactions and/or sensitive customer relations. * Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits. * Must have excellent working relationship with all departments of the Bank. * Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions. * Research issues which arise from customer questions when an immediate answer is unable to be given. * Must be able to follow-thru and get back to customer in a timely manner. * Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department. * No customer shall go longer than 24 hours without at least an update to the situation. * Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others. * Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information. * Must be able to work independently and make the necessary decisions to take care of the customer. * Daily and backup responsibilities for Bank Operations * Will also assist the Bank Operations Manager with special projects. * Create reference material for CSC staff members. * Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.
    $30k-34k yearly est. 40d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Mansfield, OH?

The average customer service associate in Mansfield, OH earns between $22,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Mansfield, OH

$29,000

What are the biggest employers of Customer Service Associates in Mansfield, OH?

The biggest employers of Customer Service Associates in Mansfield, OH are:
  1. Family Dollar
  2. Sherwin-Williams
  3. Dollar Tree
  4. Raising Cane's
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