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Customer service associate jobs in Monroe, LA

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service associate job in Monroe, LA

    The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on full-time and part-time employment status.
    $12.3-13 hourly 21h ago
  • PT Customer Lead

    Ahold Delhaize

    Customer service associate job in Monroe, LA

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Job Title: Customer Lead Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: · Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience · Greet each customer and uses his or her name whenever possible · Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together · Check the bottom of every cart and under all baby seats for items before completing an order · Follow correct bagging procedures for the correct use of bags by type · Scan customers' order and handles the payment transaction, per standard practice · Avoid personal conversations with other associates when customers are present · Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers · Follow procedures for refunds and error correction · Make every attempt to maintain accurate cash control · Follow procedures and performs overrides · Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable). · Maintain alertness and call for assistance when needed to service customers per service standards · Check prices quickly and accurately · Is courteous and helpful to other associates · Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code · Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation · Report any register malfunction to the Customer Service Manager or MOD · Ensure the MVP savings center KIOSK is filled with paper and properly working · Adhere to all company guidelines, policies and standard practices · Observe and correct all unsafe conditions that could cause associate or customer accidents · Notify QA of any cleaning issues or maintenance required on front end · Successfully complete computer-based training (CBT) and training aid courses · Perform the task of cashier when scheduled or as needed per the surge plan guidelines · Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained · Perform the task of Food Lion To-Go Runner when scheduled or as needed. · Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane · Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity · Perform all other duties as assigned Qualifications: · High school graduate or equivalent preferred · Effective communication and customer service skills · Ability and willingness to learn multiple tasks and technical requirements of the job · Ability to perform the technical requirements of cashier and service center · Must meet minimum age requirements to perform specific job functions · Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: · Ability to use computers, smart devices, and other communication systems required to perform job functions · Perform repetitive hand and arm motions · Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion · Pull or push up to 75 lbs. on occasion · Stand 100% of the time, frequently walking short distances · Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners · Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator · Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level · Meet established volume activity standards for the position · Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time · Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $82k-129k yearly est. 49d ago
  • Retail Associate

    Monroe La 4.6company rating

    Customer service associate job in Monroe, LA

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air 4.0company rating

    Customer service associate job in Monroe, LA

    Come and work for Envoy Air, an American Airlines Group Company, at (Monroe Regional Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $12.28/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut
    $12.3 hourly Auto-Apply 60d+ ago
  • Recare Coordinator

    Peach Tree Dental 3.7company rating

    Customer service associate job in Monroe, LA

    Salary: $10.00-$14.00 Recare Coordinator Peach Tree Dental - Monroe, West Monroe, Ruston, Jonesboro Job Details: Salary: Starting from $10.00-$14.00/hourly Pay is based on experience, qualifications, and desired location. **incentives after training vary and are based on performance Job Type:Full-time Qualifications For Recare Coordinators: High school or equivalent (Required) Takes initiative. Has excellent verbal and written skills. Ability to manage all public dealings in a professional manner. Ability to recognize problems and problem solve. Ability to accept feedback and willingness to improve. Ability to set goals, create plans, and convert plans into action. Is a Brand ambassador, both in and outside of the facility. Benefits Offered For Full-Time Recare Coordinators: Medical, Dental, Vision Benefits Dependent Care & Healthcare Flexible Spending Account Simple IRA With Employer Match Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Perks & Rewards For Full-Time Recare Coordinators: Competitive pay + bonus Paid Time Off & Sick time 6 paid Holidays a year Full Job Description For Recare Coordinator With our hearts, minds, and hands, we build better smiles, better relationships, and better lives. Living this purpose over the last 25 years has allowed us to create a world-class dental organization that continues to grow. At every turn, you will see our continued investment in leadership, the community, and advanced technologies. Do you want to be a part of developing one of the leading models of dental care in Louisiana? Do you thrive in a fast-paced, progressive environment? The role of the Recare Coordinator could be for you! Please go to WWW.PEACHTREEDENTAL.COMto complete your online application and assessments or use the following URL:**********************************************
    $10-14 hourly 24d ago
  • User Services Specialist

    Grambling State University Inc. 3.8company rating

    Customer service associate job in Grambling, LA

    The User Services Specialist is the frontline of IT support, providing customer service, case triage, and laptop/equipment management. This role ensures smooth daily operations while driving improvements through reporting and analysis. Job Duties & Responsibilities Customer Service & Front Desk * Serve as the first point of contact for IT inquiries in person, by phone, email and chat. * Greet users, manage QR code sign-ins, and ensure courteous, timely resolution or escalation of issues. * Build rapport with users through strong listening and communication skills. Help Desk Management * Triage and assign all incoming IT requests through helpdesk tracking software. * Prioritize incidents and service requests to meet defined SLAs. * Document case details, troubleshooting steps, and resolutions. * Use remote services to aid in issue resolution. Reporting & Continuous Improvement * Generate weekly helpdesk reports highlighting trends, volume, and resolution times. * Identify recurring issues and recommend areas for process improvement to IT leadership * Document and implement improvements through Standard Operating Procedures (SOP) Laptop & Equipment Services * Set up new employee laptops and manage equipment returns with proper forms. * Track inventory and ensure compliance with IT asset management policies. Qualifications Minimum: * Bachelor's in business Admin, CIS, or Technology related field * 1-2 years in customer service, IT support, or help desk operations * Strong communications skills and ability to troubleshoot Tier 1 issues * Experience with helpdesk tracking/ticketing software. Supplemental Information SUPPLEMENTAL INFO Applications without the following will not be considered complete. * Cover Letter * Resume * Transcript(s) if applicable * Curriculum Vitae if applicable * First review of applications will begin October 21, 2025 and continue until the position is filled. *
    $25k-32k yearly est. 5d ago
  • Sales Associate

    Sleepy Hollow Furniture 3.7company rating

    Customer service associate job in Monroe, LA

    Benefits/Perks Flexible Schedule Competitive Pay Career Advancement Job SummaryThe Sales Associate is directly responsible greeting and managing relationships with new and existing customers. They will be responsible for meeting or exceeding sales goals and maintaining and updating a prospecting system. They must be continuously learning all products, services, and marketing promotions. Responsibilities Responsible for achieving goals/objectives Generates invoices Plans, organizes and promotes sales Uses all available resources (Referrals, Route Leads, Phone Day, Cold Calls, etc.) and maintains an ongoing prospecting activity and system to identify and contact new prospects for expanding the prospect base within the assigned territory. Utilize and update our contact relationship management (CRM) tools. Qualifications Willingness to work hard, and demonstrate perseverance, determination, and self-discipline. Previous experience with Retail Sales is preferred, however relevant sales experience will be considered for this opportunity. Compensation: $40,000.00 - $75,000.00 per year Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!
    $23k-32k yearly est. Auto-Apply 60d+ ago
  • Client Outreach Associate - 100% Commission | Monroe, LA (SG-492331)

    Strickland Group LLC 3.7company rating

    Customer service associate job in Monroe, LA

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $36k-61k yearly est. 12d ago
  • Campus Retail Associate (Temporary)

    Bncollege

    Customer service associate job in Monroe, LA

    Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education. Overview You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance. Perks Flexible Scheduling Sick time accrual from date of hire Generous employee discount - including course materials & textbooks Management Development Program Opportunities The opportunity to add valuable, transferrable experience and skills to your resume Responsibilities Expectations: Assist with processing sales transactions involving cash, credit, or financial aid payments. Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit. Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions. Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store. Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts. Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications Candidates must be a minimum of 16 years of age to be considered for employment. Confident and comfortable engaging customers to deliver an elevated experience. An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment. Basic math, keyboarding, and data entry skills. Flexible availability throughout the academic year including peak periods. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $22k-28k yearly est. Auto-Apply 13d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in Arcadia, LA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: Provides customer engagement in a positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, including evenings and weekends. Occasional use of ladders is required.
    $21k-28k yearly est. 3d ago
  • TJ Maxx Retail Cleaning Associate Part Time

    Marmaxx Operating Corp 4.2company rating

    Customer service associate job in Monroe, LA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End) Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.) Supports and responds to all Front End coverage needs Adheres and upholds merchandising philosophy and signage standards Initiates and participates in store recovery as needed throughout the day Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction Communicates accurately and effectively with management and Associates Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies Participates in safety awareness maintains a safe environment Other duties as assigned Who We're Looking For: You. Excellent customer service skills Able to work a flexible schedule to support business needs Strong organizational skills with attention to detail Physical stamina to perform cleaning tasks and run floor buffer and scrubber Capable of multi-tasking Able to respond appropriately to changes in direction or unexpected situations Strong communication skills: verbal and written. Listens and responds appropriately Capable of lifting heavy objects with or without reasonable accommodation Standout colleague, working effectively with peers and supervisors Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1300 Pecanland Mall Dr Location: USA TJ Maxx Store 1126 Monroe LAThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $12-12.5 hourly 56d ago
  • Sales Associate | Customer Service | Amazing Lash Studio | Monroe, LA

    Wellbiz Brands

    Customer service associate job in Monroe, LA

    Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING! Retail Sales Associate / Customer Service Representative Benefits: Competitive compensation plan with potential to make between $11 and $14 per hour depending on performance Paid Time Off, vacation and sick Free eyelash services including volume upgrades Membership sales bonus Flexible Hours Discounts on all retail products A fun culture where bagel Friday is real Clear career path to grow as a professional Ongoing training Retail Sales Associate / Customer Service Representative Qualifications: Customer service oriented Results oriented, metrics driven Sales experience preferred Basic computer skills Ability to multitask Must be outgoing, positive, cheerful, engaging, energetic, and resourceful Strong verbal and written communications skills Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers Must be an excellent organizer and problem solver with strong project management skills Must be able to work flexible days and hours; including nights, weekends, and holidays MindBody Software experience a plus Apply today to see if the Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career! Legal Disclaimer ©2025 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.
    $11-14 hourly Auto-Apply 60d+ ago
  • Seasonal Retail Sales Associate - Ruston Marketplace

    The Gap 4.4company rating

    Customer service associate job in Ruston, LA

    We're hiring for the holidays! Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.* As a member of our team, there's even more in store for you, including access to health care options and mental health + well-being programs and exclusive discounts on some of life's expenses. Whether you're looking for a part-time job, your first job, or the next chapter in your career, we have the opportunity you're looking for. * Applicable to regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, and 30% off at Outlet. About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment * Promote loyalty by educating customers about our loyalty programs * Seek out and engage with customers to drive sales and service using suggestive selling * Enhance customer experience using all omnichannel offerings * Be accountable to personal goals which contribute to overall store goals and results * Support sales floor, fitting room, cash wrap, back of house, as required * Maintain a neat, clean and organized work center * Handle all customer interactions and potential issueseturns courteously and professionally * Execute operational processes effectively and efficiently Who You Are * A good communicator with the ability to effectively interact with customers and your team to meet goals * A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers * Passionate about retail and thrive in a fastpaced environment * A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts * Able to utilize retail technology * Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $23k-32k yearly est. 50d ago
  • Customer Service Rep

    Northern Louisiana Medical Center 3.0company rating

    Customer service associate job in Ruston, LA

    The Customer Service Representative will be responsible for providing customer service to individuals needing assistant with billing questions, payments and other issues.
    $22k-27k yearly est. 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service associate job in Ruston, LA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $24k-30k yearly est. 15d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service associate job in Bastrop, LA

    The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on full-time and part-time employment status.
    $12.3-13 hourly 21h ago
  • Sales Associate

    Sleepy Hollow Furniture 3.7company rating

    Customer service associate job in Monroe, LA

    Job DescriptionBenefits/Perks Flexible Schedule Competitive Pay Career Advancement The Sales Associate is directly responsible greeting and managing relationships with new and existing customers. They will be responsible for meeting or exceeding sales goals and maintaining and updating a prospecting system. They must be continuously learning all products, services, and marketing promotions. Responsibilities Responsible for achieving goals/objectives Generates invoices Plans, organizes and promotes sales Uses all available resources (Referrals, Route Leads, Phone Day, Cold Calls, etc.) and maintains an ongoing prospecting activity and system to identify and contact new prospects for expanding the prospect base within the assigned territory. Utilize and update our contact relationship management (CRM) tools. Qualifications Willingness to work hard, and demonstrate perseverance, determination, and self-discipline. Previous experience with Retail Sales is preferred, however relevant sales experience will be considered for this opportunity.
    $23k-32k yearly est. 15d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in Columbia, LA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $21k-28k yearly est. 4d ago
  • Recare Coordinator

    Peach Tree Dental 3.7company rating

    Customer service associate job in Jonesboro, LA

    Peach Tree Dental - Jonesboro Jonesboro, LA 71251 Job details Salary: Starting from $10.00-$14.00/hourly Pay is based on experience and qualifications. **incentives after training vary and are based on performance Job Type: Full-time Full Job Description With our hearts, minds, and hands, we build better smiles, better relationships, and better lives. Living this purpose over the last 25 years has allowed us to create a world-class dental organization that continues to grow. At every turn, you will see our continued investment in leadership, the community, and advanced technologies. Do you want to be a part of developing one of the leading models of dental care in Louisiana? Do you thrive in a fast-paced, progressive environment? The role of the Recare Coordinator could be for you! Please go to WWW.PEACHTREEDENTAL.COM to complete your online application and assessments or use the following URL: ********************************************** Qualifications High school or equivalent (Required) Takes initiative. Has excellent verbal and written skills. Ability to manage all public dealings in a professional manner. Ability to recognize problems and problem solve. Ability to accept feedback and willingness to improve. Ability to set goals, create plans, and convert plans into action. Is a Brand ambassador, both in and outside of the facility. Benefits offered for Full-time Recare Coordinators: Medical, Dental, Vision Benefits Dependent Care & Healthcare Flexible Spending Account Simple IRA With Employer Match Basic Life, AD&D & Supplemental Life Insurance Short-term & Long-term Disability Perks & Rewards for Full-time Recare Coordinators: Competitive pay + bonus Paid Time Off & Sick time 6 paid Holidays a year
    $10-14 hourly 60d+ ago
  • Customer Service Rep

    Northern Louisiana Medical Center 3.0company rating

    Customer service associate job in Ruston, LA

    Job Description The Customer Service Representative will be responsible for providing customer service to individuals needing assistant with billing questions, payments and other issues. Job Posted by ApplicantPro
    $22k-27k yearly est. 19d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Monroe, LA?

The average customer service associate in Monroe, LA earns between $18,000 and $32,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Monroe, LA

$24,000

What are the biggest employers of Customer Service Associates in Monroe, LA?

The biggest employers of Customer Service Associates in Monroe, LA are:
  1. Family Dollar
  2. Walgreens
  3. Dollar Tree
  4. Variety Stores LLC
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