As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$41k-60k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
General Manager
Arby's, LLC 4.2
District manager job in Knoxville, TN
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you're in the right place if you're here for:
* Weekly Pay
* Bonus Program*
* Free Shift Meals
* Discounted Curly Fries (and all our menu items for that matter)
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Tuition Benefits*
* Medical, Dental, and Vision*
* Champions of Hope*
* Cash Referral Program
* Journey Wellbeing Support Tool
* PerkSpot Discount Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
* Igniting Dreams Grant Program
* Training Contests
You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values.
SOMETHING TO HANG YOUR HAT ON
As a General Manager, you will be the leader of your restaurant's Meatcraft. You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you:
* Have at least one year of restaurant or retail management experience.
* Have impressive examples of providing exceptional customer service.
* Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you.
Arby's is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
$38k-49k yearly est. 2d ago
Practice Operations Manager, Blount Medical Group, Full-Time, Days
Prisma Health 4.6
District manager job in Maryville, TN
Inspire health. Serve with compassion. Be the difference.
Manages the business administration of the Medical Group in support to the Prisma Health mission and goals. Develops internal departmental resources, utilizes Admin support, and accesses Prisma Health corporate services as appropriate to maintain accountability for areas outlined below.
The Practice Operations Manager is an integral leadership role for Blount Memorial Physician Group. This position reports to the Director of Medical Group Operations and has responsibility for multiple clinic locations and specialties including approximately fifty providers and over 100 team members and growing.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Develops, monitors, and manages annual fiscal budgets. Prepares ad hoc financial reports. Responsible for the intra-departmental control of corporate assets and the effective/efficient management/utilization of clinical department resources. Facilitates responsible decision making to balance fiscal and academic missions. Coordinates and establishes the annual capital budget in accordance with equipment needs and the department's business plan.
Liaison between clinical department and University Medical Group Leadership and responsible for accurately conveying related communications to physician faculty and staff in a timely manner. Responsible for communicating corporate goals, decisions, and operating guidelines to service line staff. Participates in the development and implementation of the annual marketing plan in coordination with the system's strategic direction. Ensures that all internal and external communication material appropriately reflects the mission and values of Prisma Health. Actively engaged in providing regular flow of clinical department information to formal communication plan effort.
Recruits and selects appropriate staff within the constraints of approved budgets. Trains employees on policies and procedures of department and Prisma Health. Evaluates and monitors work performance of designated staff. Counsels, disciplines, and terminates designated staff as necessary. Establishes productivity standards for support staff and monitors their adherence. Ensures the establishment of employees' annual performance goals. Prepares and conducts timely and appropriate performance appraisals. Ensures that all positions have accurate, valid position descriptions on file and that employees are familiar with the position description and the standards of performance. Ensures that the program operates in an environment where all employees are treated fairly and in accordance with policies and procedures.
Measures and understands reimbursement by payer, by procedure code, for services rendered by the department. Measures and understands physician clinical productivity levels rendered against national norms by provider. Measures and understands appropriate staffing levels for services provided against national practice management benchmarks (ACMPE, MGMA, AAMC). Measures financial performance of clinical department via regular review of and formal comment upon monthly departmental income statements as well as other financial reports as deemed appropriate.
Participates in review of terms, plan requirements, and reimbursement rates of potential managed care contracts. Effectively utilizes Legal and Contracting Department in negotiation of all non-insurance related contracts, i.e., lease agreements, equipment purchase/rental, external consulting services, etc.
Directs the daily business and clinical functions of the practice while serving in a leadership role for the clinical department to ensure its smooth operation within the strategic plan and mission statement in coordination with the Director, Medical Group Operations and the Administrator. Efficiently manages billing processes "front office functions", within parameters established by regulations (i.e., including charge capture, coding, documentation, claims processing, demand billing, payment posting). Works with Reimbursement Department to review diagnosis and procedure codes utilized by the department to ensure greatest reimbursement while maintaining compliance with regulatory guidelines. Works with Reimbursement Department to maintain knowledge and expertise in billing related matters associated with department specialty and communicate pertinent information to staff and physicians. Responsible for all clinical department practice management functions including charge capture compliance, pre-certification and other effective billing practices. Registration, insurance verification, reimbursement and, collections. Monitors the registration process to ensure efficient patient access and flow to and from practice. Ensures the resolution of third-party reimbursement issues by working with Administration, Reimbursement and Managed Care Departments' staff respectively to maximize reimbursement within the limits defined by law. Maintains a working knowledge of third-party payment practices, including (as applicable) Medicare, Medicaid, managed care organizations, private insurers, worker's compensation carriers and occupational medicine payment practices. Works with managed care department to assist their contract negotiations with third party payers and managed care organizations. Analyzes the financial impact of managed care contracts for clinical department. Participates in the recruitment and selection of physician personnel. Ensures payroll is prepared and submitted in accurate and timely manner. Ensures compliance by all employees with time and attendance guidelines. Analyzes data to project staffing needs and ensure adequate staff coverage in all areas. Initiates, develops, implements, and maintains clinical department practice management procedures to ensure operational effectiveness and compliance with policies and procedures and the system's Code of Excellence. Assists in any follow-up necessary to ensure prompt payment.
Solicits feedback on overall satisfaction from clients and referral sources through satisfaction surveys. Evaluates feedback and makes recommendation for change to address identified issues. Establishes processes to identify new or improved services to meet client needs and implements those services where appropriate. Measures quality indicators such as cost effectiveness, efficiency and outcomes data on a regular basis. Report measurements of quality indicators to staff as well as the Director, Medical Group Operations. Responsible for leading the physician practice component of JCAHO reviews for their respective clinical department practice locations. Ensures compliance with regulatory and accreditation agencies. Ensures the coordination of clinical procedural changes, new program development, standards of care and ongoing activities with the Director, Medical Group Operations.
Performs other duties as assigned.
Supervisory/Management Responsibilities
Job has direct and/or indirect supervision of employees that may include final budget authority, hire/termination/disciplinary authority, performance appraisal responsibility. Job will be considered a member of the management staff with direct reports.
Minimum Requirements
Education - Bachelor's Degree in Healthcare management, Clinical Field, Business/Finance or related field of study. Master's degree Business or Healthcare preferred
Experience - Five (5) years in physician practice management
In Lieu Of
Bachelor D. plus five (5) years of Prisma Health experience in Personnel Mgmt., Finance or Operations; OR
Bachelor D. plus three (3) years in physician practice management, personnel mgt, finance or operations; OR
Masters D plus three (3) years of a combination of Prisma Health and UMG physician practice management, personnel mgt, finance or operations; OR
HS Diploma plus ten (10) years of experience in physician practice management, personnel mgt, finance or operations including three (3) years healthcare management experience.
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
NA
Work Shift
Day (United States of America)
Location
Blount Memorial Hospital
Facility
8100 BMPG Joule Street Alcoa
Department
81009035 Administrative and General
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$38k-59k yearly est. 5d ago
District Sales Manager
Riverview Decks 4.5
District manager job in Knoxville, TN
We're looking for a driven and motivated area sales manager to join our fast-paced team. You will bring exceptional sales skills to drive new business to multiple markets while also developing relationships with existing clients. You'll need outstanding communication skills to prospect new customers through referrals and networking.
Our ideal candidate is a dynamic and creative thinker with experience developing strategies to exceed sales targets and profit margins. If you have three or more years of construction knowledge and hospitality experience and are ready to confidently bring a winning sales plan to our exciting business, apply today!
$61k-102k yearly est. 60d+ ago
District Manager
L'Oreal 4.7
District manager job in Knoxville, TN
Job Title: Retail DistrictManager Function: Retail Store Sales Reports to: Regional Director Location: GA, SC, TN (Rome, Dalton, Spartanburg, Greenville, Anderson, Chattanooga, Johnson City, Knoxville, Cleveland) Take your energy, sense of style and retail sales experience to SalonCentric! SalonCentric, a wholly owned subsidiary of L'Oreal USA, is a leading and rapidly growing wholesale distributor of premium and exclusive brands in the salon and beauty industry.
JOB SUMMARY:
The DistrictManager is responsible for maximizing sales and achieving company business objectives within the district. Attract, hire, retain, develop and motivate a team of Store Managers and Associates to consistently achieve excellence in selling, customer service, merchandising and operations.
JOB RESPONSIBILITIES:
* Monitor and analyze business trends across all stores within district; develop and implement plans to maximize sales and meet or exceed goals within district for all Key Performance Indicators including sales, payroll, expense control and store contribution.
* Ensure company selling and customer service standards are upheld consistently across all stores in the district through effective coaching and training of Store Managers and staff.
* Recruit, hire, retain and develop a team of Store Managers and Associates that achieves excellence in all areas of measured performance to meet or exceed company business objectives; drive business through effective scheduling and payroll management.
* Coach store teams to develop and maintain operational best practices in the areas of stock flow, floor presentation, asset protection, facilities maintenance, and merchandise functions (price changes, transfers, damages, etc.).
* Ensure protection of company assets by meeting or exceeding established shrinkage goals within the district.
* Direct, train and supervise store teams in implementing and maintaining the highest level of presentation and visual standards consistent with the SalonCentric brand.
* Develop a hands-on supervision environment that emphasizes sales floor management, customer service and sales generation.
* Ensure consistent execution of pricing, merchandising and marketing strategies in each store within the district.
* Actively and accurately communicate selling and inventory trends within district to Regional management and corporate business partners.
* Attend an participate in sales and management training meetings and events as directed by management.
This job summary is provided as an overview of your job responsibilities. It is obviously not possible to document every detail of a job. We reserve the right to modify, rescind or revise this job summary from time to time, as we deem necessary.
EXPERIENCE AND COMPETENCIES:
* 5 to 7 years of retail management experience, with at least 3 to 5 years managing multiple freestanding store locations with broad geographic scope
* Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective Store Managers and Associates
* Highly resourceful, flexible and ability to solve problems in a timely manner Ability to build and maintain relationships with key stakeholders and business partners
* Strong merchandising skills and proven leader in designing and implementation of traffic driving initiatives
* Strong presentation, written and verbal communication skills
* Strong knowledge of the business landscape and ability to translate findings to positively impact business
* Excellent organizational and project management skills
* Proficient in Microsoft Excel and PowerPoint
* Bachelor's Degree in Management or related field of study (or equivalent work experience) preferred
* Ability to travel 60-80% based on business needs
What's In It For You:
* base salary starting at 95,000 + bonus potential
* Competitive Benefit Package (Medical, Dental, Vision, 401K + match)
* Free Goods and Discounts for items under the SalonCentric and L'Oréal Brands!
* Flexible Time Off (Paid Company Holidays, Paid Vacation, Volunteer Time & More!)
* Learning & Development Opportunities for Career Progression
* Employee Resource Groups
* Access to Mental Health & Wellness Programs
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM FACEBOOK YOUTUBE TWITTER PINTEREST PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
$84k-129k yearly est. 15d ago
District Manager
Sky Zone 3.8
District manager job in Knoxville, TN
CircusTrix dba
Sky Zone
DistrictManager
Full-time
Based in Tennessee
Department: Operations
Reports to: VP of Operations
Travel: 70%
FLSA: Exempt
____________________
WHO WE ARE:
At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
____________________
WHO YOU ARE:
You are a multi-unit leader who thrives in dynamic, fast-paced environments and enjoys being close to the action. You believe strong results come from clear expectations, consistent execution, and developing leaders where the work actually happens.
You're energized by progress - stronger leaders, better-performing locations, and teams that understand what success looks like and how to achieve it. You enjoy coaching leaders in real time, turning data into action, and ensuring your decisions support strong teams and sound business results.
You adapt easily as priorities shift, flex your leadership style to different audiences, and provide steady, practical decision-making that brings clarity and momentum to a complex operating environment.
HOW YOU BRING OUR MISSION TO LIFE:
You shape the success of multiple parks by developing leaders, reinforcing standards, and driving consistent operational and financial performance through:
Leading and developing a district of 7-12 park locations, ensuring strong operational execution, safety standards, guest experience, and financial performance through consistent presence and follow-through
Coaching, mentoring, and developing General Managers as owners of their business, strengthening clarity around expectations, decision-making, and performance standards
Translating key performance indicators into clear priorities and actionable plans, helping leaders understand what to focus on, why it matters, and how to drive improvement
Spending significant time in parks, observing operations, coaching leaders in real time, and reinforcing standards that elevate both performance and culture
Diagnosing performance gaps and identify root causes, implementing practical, sustainable solutions rather than short-term fixes
Flexing your leadership and communication style to effectively engage frontline teams, General Managers, and senior leadership across varying situations
Partnering cross-functionally to align district execution with broader company initiatives, priorities, and timelines
WHAT YOU BRING TO THE TEAM:
High school diploma or GED required; Bachelor's degree in operations, business, or a related field considered a plus.
Multi-unit leadership experience with 5+ years managing six or more locations in customer-facing, performance-driven industries such as hospitality, fitness, retail, food & beverage, or entertainment.
P&L ownership and KPI management with at least 5+ years of experience driving operational execution and financial performance across multiple locations.
Leader development and coaching capability demonstrated by the ability to coach leaders directly to financial results and key business metrics.
Performance improvement experience with a proven track record of developing underperforming leaders or locations and sustaining improved performance over time.
Strong business acumen and leadership agility that enable sound judgment and adaptability in a dynamic, fast-changing operating environment.
Change readiness and flexibility with the ability to pivot effectively as priorities evolve while maintaining focus and momentum.
Values-driven leadership supported by strong organizational, interpersonal, and critical-thinking skills.
Schedule flexibility to work weekends and holidays based on business needs.
Travel availability of approximately 70%, including travel within the market and attendance at company meetings as needed.
The ability to remain stationary and move throughout park environments, including working at a computer, communicating by phone or via Teams, and positioning oneself appropriately during park visits to observe and assess park operations.
WHY THIS ROLE MATTERS:
DistrictManagers play a critical role in shaping the Sky Zone experience - for our guests, our teams, and our business. You are the connective tissue between strategy and execution, ensuring our parks operate safely, efficiently, and joyfully. Through your leadership, presence, and accountability, you directly influence performance, culture, and long-term growth across the district.
____________________
Compensation range is $120-$140k + bonus
based on qualifications, experience, and performance. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.
Application deadline: January 31, 2026
While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will consider candidates until the position is filled.
CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.
#excl
$96k-131k yearly est. Auto-Apply 9d ago
District Leader Denver
Altar'd State 3.8
District manager job in Maryville, TN
DISTRICT LEADER
The primary role of the District Leader is to provide leadership, direction, and support to multiple store locations within an assigned area. The District Leader will plan, implement and follow up on all company initiatives and processes within the district. This position is responsible for driving sales and profitability while ensuring the guest experience is exceptional. The District Leader will be teaching,
coaching, and training future leaders. This position is responsible for building strong teams with a focus on the guest experience, associate development and exceeding company goals.
LEADERSHIP
§ Foster a positive work environment that encourages feedback and innovation
§ Motivate associates to achieve their maximum potential
§ Communicate both verbally and in writing with all associates and leadership team
§ Conduct store visits to motivate, inspire, train, and provide feedback on their people and store operations.
§ Review all store results on each visit with store leadership to development and identify opportunities
§ Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store associates
PEOPLE
§ Recruit, develop, and retain great leaders to ensure stores are staffed and delivering for the guest
§ Utilize company training tools to fully develop associate potential
§ Coach, give direct and honest feedback, and counsel associates for improved performance
§ Each quarter formally review with Store Leaders their opportunities
§ Deliver any needed progressive steps of discipline to include verbal and written warnings
§ Interact regularly with all levels of associates to gain insight on morale and to learn from them ways to improve operations and guest experience
DRIVE FOR RESULTS
§ Drive and maximize district sales to achieve goals
§ Control and minimize shrink to meet company expectations
§ Plan and control payroll within budget
§ Drive company initiatives with a focus on goal attainment and expense control
PLANNING AND TIME MANAGEMENT
§ Demonstrate the ability to plan and prioritize Company objectives
§ Properly manage time to ensure all people and operational goals are achieved
§ Effectively organize resources and communications to maximize personal and district performance
§ Work with the Store Leaders on planning, assigning and achieving their goals
GUEST EXPERIENCE
§ Establish, teach, and demonstrate exceptional guest interaction
§ Provide associates training and development to ensure the guest receives an exceptional experience
§ Provide positive resolutions to challenges and complaints from guests
§ Address complaints and problem solve when appropriate with the assistance of the Associate Relations and the VP of Store Experience
VISUAL
§ As a partner to the Visual District Leader ensure the company standards for visual presentation, signage, cleanliness, and
organization are met
§ Consistently communicate as a field merchant to identify and maximize business opportunities
§ Develop partnerships with malls and centers to pursue and generate marketing opportunities
STORE OPERATIONS
§ Utilize all available tools ensure the stores are running at maximum efficiency
§ Work with stores to achieve accuracy in shipping, receiving, and cash control
§ Communicate consistently with associates to ensure understanding and execution of company initiatives
PERSONAL CHARACTERISTICS
§ Show initiative to assume additional responsibilities.
§ Demonstrate the ability to adapt to changes
§ Exemplify a “Whatever It takes!” spirit.
§ Travel (up to 75%) from store-to-store, within a given geographic area.
§ Ability and willingness to travel overnight for visits, training and business meetings
§ Ability to work varying days and hours, based on business needs
QUALIFICATIONS
§ Multi-store retail leadership experience required
§ Minimum of 5-years District Leader experience with proven results
§ Strong people, leadership, recruiting, training and operational skills
§ Effective written and verbal communication skills with stores, VP of Store Experience and Home Office
§ Strong aptitude for interpreting retail data and applying solutions as problems arise
§ Ability to adapt to change and assume added responsibilities
§ Proven track record of driving results, while controlling shrink and payroll
§ Foster a positive and motivating work environment, encouraging feedback and innovation
§ Have established, taught, and demonstrated exceptional guest relationships through training, development, and lead by example in a specialty retail environment
§ Ensure high store standards including cleanliness are maintenance
§ Physical Requirements include; the ability to stand for up to 4 hours and lift up to 50 pounds
COMPETENCIES
§ Leadership: Demonstrates strong leadership qualities and is able to oversee and delegate
§ Results Orientation: demonstrates the ability to consistently deliver results and achieve goals
§ Communication: effectively conveys information and ideas in concise and meaningful way through both written and verbal communication
§ Teamwork/Collaboration: effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of goals
WORK ENVIRONMENT
This job primarily operates in a climate-controlled, indoor area.
REQUIRED PHYSICAL ABILITIES
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
§ Must have ability to bend, stoop, reach, stand, move from one area of the building to another regularly
§ Must be able to sit and use a computer for an extended period of time
§ Manual and physical dexterity needed to operate a computer keyboard and handle paper documents repetitively
§ Sufficient near vision acuity to read information appearing on computer display screen, in hand-written forms, and printed on paper
§ Adequate hearing and verbal abilities to communicate effectively in person and by telephone
§ Ability to lift and carry items weighing up to 25 pounds
ADDITIONAL COMPENSATION
§ Bonuses
§ Store Discounts
WORK LOCATION
§ Multiple locations
BENEFITS
§ Health insurance
§ Dental insurance
§ Vision insurance
§ Retirement plan
§ Paid time off
This description is intended to illustrate the types of duties and levels of responsibility required of the position. It does not necessarily include all of the specifically related functions and tasks of this position, and does not limit the assignment of additional related duties not mentioned.
$46k-87k yearly est. Auto-Apply 60d+ ago
Merchandise Manager
Knoxville Smokies
District manager job in Knoxville, TN
As the Merchandise Manager, you will be responsible for all aspects our merchandise department. We are looking for the best in the business to lead us into year two of our brand-new, award winning, downtown Knoxville ballpark. We're looking for fresh new ideas to raise the bar with our two stadium retail locations and our West Town Mall location.
Responsibilities: Specific responsibilities include but are not limited to, the following:
Oversee all aspects of our two retail stores in stadium (street level and concourse level), online store, and our location in West Town Mall.
Maintain and develop relationships with vendors to facilitate the best product options and timely and efficient ordering cycles.
Become familiar with MLB deadlines related to on-field caps, jerseys, pants, and BP gear.
Manage online sales, inventory, product placement, and online store functionality.
Be proactive with current trends, cycles, and inventory.
Receive and verify all merchandise shipments.
Fulfill all online orders in a timely manner.
Responsible for the hiring and scheduling of game staff and part time staff.
Deliver superior customer service for all clients/customers year-round.
Continue to rotate the store layout throughout the season.
Have strong organizational and follow up skills.
Generate accurate retail sales and inventory reports monthly.
Some travel to other teams may be required.
Other duties as assigned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$70k-103k yearly est. 5d ago
District Operations Mgr - HOD
Primo Brands
District manager job in Knoxville, TN
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
Currently we are seeking a **District Operations Manager** . The primary responsibilities will include managing and overseeing assigned operations team on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance. Responsible for executing all safety activities.
**If you are a current associate of Primo Brands, please apply via my ADP.**
**Base Salary:** $82,000-$90,000. This role is eligible for an annual bonus.
Responsibilities
+ Uphold frontline employee safety through adherence of safety policy and compliance.
+ Own the execution and adherence to the brand and relevant standards for all branch processes related to customer service, fulfillment and safety.
+ Oversee all direct reports processes and accountability to include hiring, retaining team members and addressing any performance issues.
+ Partner with peers and general managers, regional operations manager to share best practices including upselling products and customer acquisition.
Qualifications
+ Education: Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience. Must include a minimum of 2 years in a DistrictManager-level role or equivalent leadership position, **required**
+ Customer Service & Operations: At least 2 years of experience in customer service and operations, preferably within a logistics, delivery, or field service environment, **required**
+ People Leadership: Minimum of 2 years of experience in hiring, coaching, and managing direct reports, including performance management and team development, **required**
+ Operational Management: At least 2 years of experience overseeing operational delivery processes, including workflow organization, safety compliance, and service execution, **required**
+ Strong understanding of safety policies and demonstrated commitment to fostering and maintaining a high-safety culture in operational environments
+ Strong ability to work with a diverse customer base and operations department
+ Extensive experience managing and operating a delivery process ideally within the CPG markets
+ Ability to use sound judgement to weigh tradeoffs to arrive at a solution that works for all parties involved
+ Has the acumen to always deliver exceptional customer service
+ Ability to train, evaluate and coach direct reports
+ Ability to analyze data for continuous improvement
If you're ready to embark on an exciting journey with Primo Brands, apply now!
Salary Range Disclaimer:
The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate's qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.
Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
$82k-90k yearly 14d ago
Regional Building Automation Operations Manager
Comfort Systems USA Shoffner Kalthoff MES
District manager job in Knoxville, TN
The primary responsibility of the Regional BAS Operations Manager is to oversee the Building Automation Systems (BAS) teams at each location, ensuring the delivery of high-quality design, engineering, programming, and commissioning of BAS projects. This individual will collaborate with each location to develop sales strategies and ensure operational consistency by implementing standardized materials and processes. Additionally, the Regional BAS Operations Manager will partner with sales teams at each location to identify and cultivate opportunities for both projects and maintenance agreements.
Military Veterans are encouraged to apply!
Core Values:
This position will be expected to operate in line with Comfort Systems USA Shoffner core values, which are:
1. Safety: Ensure that the prevention of injuries and vehicle incidents is the foremost priority.
2. Integrity: Commitment to honesty and transparency in all communication and actions.
3. Respect: Recognize and value the perspectives of customers and colleagues.
4. Innovation: Collaborate with others to identify and implement new procedures and processes.
5. Collaboration: Work cohesively as a team to deliver the highest quality customer experience and product.
Your Role:
1. Ensure that the team consistently adheres to company and customer-specific safety regulations, procedures, and best practices.
2. Exercise independent judgment, and hold the authority to recommend hires, transfers, suspensions, layoffs, recalls, promotions, terminations, assignments, rewards, and disciplinary actions.
3. Foster a positive and engaging work environment where all individuals feel valued and appreciated.
4. Provide regular feedback and coaching to team members, identifying their strengths and areas for improvement to support professional development.
5. Facilitate training and skill development for BAS engineers, programmers, and BAS service personnel.
6. Complete performance reviews punctually and address any performance issues promptly with appropriate written documentation. Submit completed reviews to HR and Management.
7. Manage employees across multiple locations leading in recruitment and hiring activities to ensure adequate staffing levels and maintain a pool of potential future candidates.
8. Offer assistance to the sales team in estimating needs when necessary.
9. Ensure timely submissions, drawings, and engineering documents that align with proposals, contracts, plans, and specifications.
10. Review product designs to confirm compliance with engineering principles, company standards, and customer contract requirements and expectations.
11. Evaluate and approve design changes and specifications after thorough vetting with the BAS team.
12. Supervise controls staff at each location.
13. Collaborate with estimating departments to stay informed about all potential project opportunities.
14. Provide guidance and support to the BAS Installation team as needed.
15. Work with each construction department to establish the company as the preferred partner for design-build projects.
16. Offer support to the BAS service team as required.
17. Research and evaluate emerging technologies and strategies to enhance team success.
18. Review the controls line to ensure that we are delivering optimal quality and customer satisfaction.
19. Collaborate with Controls Managers on developing sales strategies.
20. Work with engineering companies to ensure our controls are specified as an alternate option.
22. Assess sales goals for each location and develop plans based on market trends and regional needs goals to promote consistent sales growth.
23. Collaborate with each location to standardize offerings, components, drawings, and graphics to achieve a uniform package across all locations.
24. Perform additional duties, as assigned by the supervisor.
Requirements:
1. Bachelor's degree in engineering or business, or equivalent professional experience.
2. Extensive knowledge and experience in programming, troubleshooting, and repairing building automation and control systems are required.
3. Proven leadership and supervisory skills are essential.
4. Previous sales experience in building automation systems (BAS) is preferred.
5. Experience with Distech, LON, BACnet, Tridium, JCI, Carrier Controls, and Trane systems is highly desirable.
6. Strong analytical and problem-solving skills are necessary for engineering challenges and technical data interpretation.
7. Knowledge of OSHA safety regulations is required.
8. Ability to maintain a high energy level to manage a dynamic and fast-paced workload.
9. Excellent communication and customer service skills are essential.
10. Professional demeanor and a positive, caring attitude.
11. Ability to work independently without direct supervision is required.
12. Strong organizational skills to execute multiple tasks in a timely manner are crucial.
13. Must maintain a sense of urgency and remain calm in emergency situations.
14. Capability to work with precise standards of accuracy, make informed decisions based on measurable criteria, and comprehend technical data.
15. Ability to travel up to 30% across multiple locations, as needed.
Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work by quality people. One of the top 3 largest mechanical contractors in the nation and the value leader in the market.
Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$52k-71k yearly est. Auto-Apply 60d+ ago
Area Manager
NSA Storage
District manager job in Knoxville, TN
We are seeking to empower a highly motivated, goal focused, customer-oriented team member for the role of multi-unit Area Manager. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As an Area Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity?
If you just thought, “I got this” then read on!
Salary: $68,000-$72,000 /year
Market: Knoxville, TN plus either Louisville, KY or Nashville
Must live within 20 miles of the area for this specific job posting.
Job Overview: As the Area Manager (AM) your responsibilities will include, but are not limited to the following:
Overseeing the overall management of multiple self-storage facilities*. This includes supervising several team members.
NSA Stores are typically open 6 days per week and our AM's are expected to be in the field 5 days a week managing the team and facilities. Typical work hours are 9am to 6pm.
The primary purpose is to ensure the stores are staffed, the properties are clean, customers are attended to, and calls are answered. AM's will be expected to occasionally work a store.
Coach team to ensure they provide excellent customer service focused on retaining customers and building rapport with new customers.
Create monthly schedules to support the needs of the business and cover shifts when needed.
Ensuring that your staff completes their new hire training and ensures that your staff is compliant in completing on-going employee training.
Ensuring all facilities and employees adhere to company standards and procedures and that all properties are meeting their financial goals.
Auditing stores to ensure all bank records are accurate and company policies are being followed.
Conducting monthly auctions and ensuring compliance with current state lien laws.
Reviewing and monitoring of maintenance at facilities. Ensure that our assets remain in good standards and are a positive representation of the NSA brands.
Recruiting and interviewing for open positions.
Contract and license oversight.
Coach, develop, performance manage, and mentor staff.
Position Requirements:
Management experience of a staff of employees.
Excellent time management and multi-tasking skills utilizing cadence of calendars and schedules.
Multi-unit property management experience preferred.
Sales experience.
Must have a reliable vehicle, valid driver's license and insurance.
Must be able to pass and maintain a clean criminal background check.
Physical activity including, but not limited to, extensive walking, walking on incline, walking on decline, extensive use of stairs, lifting up to 50 pounds
Travel by car or plane, as required, to storage facilities within region and physically inspect properties.
On-site presence in properties within region totaling three (3) weeks per month
Travel Requirements: ability to travel by rental vehicle, personal vehicle (when appropriate by policy), and on an airplane to properties.
Physical Requirements: ability to walk for several hours with employees; ability to climb multiple flights of stairs, ability to lift storage unit doors; ability to climb ladders to view roofs and gutters, etc
Must be able to cut property locks for auctions and other needs for lock cuts.
May be required to be outside for extended periods of time during inclement weather.
Must live within 20 miles of the area for this specific job posting.
*NSA reserves the right to change the allocation of stores in any area according to business needs.
Benefits:
Comprehensive Healthcare: Full medical, vision, and dental coverage through United Healthcare with minimal or fully covered premiums for employee-only plans. Includes up to $2,400 in annual HSA contributions to support your wellness.
Work-Life Balance: Quarterly wellness days to recharge and prioritize your health.
Employee Assistance Program: Resources to support your personal and professional well-being.
401(k) with Company Match: Invest in your future with our competitive matching program.
Paid Time Off: Generous vacation and sick leave to support time away.
Professional Growth: Career development opportunities and paid training.
Storage Unit Discounts: Save on storage solutions for your personal needs.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER!
$68k-72k yearly 11d ago
General Manager - Centre At Deane Hill
The Gap 4.4
District manager job in Knoxville, TN
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$43k-84k yearly est. 15d ago
Business Manager (3728)
Navarro Inc. 4.0
District manager job in Oak Ridge, TN
Job Description
Navarro Research and Engineering is recruiting a Business Manager in Oak Ridge, TN.
Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields. Joining Navarro means being a part of an exceptional team committed to quality and safety while also looking for innovative strategies to create value for the client's success. Headquartered in Oak Ridge, Tennessee, Navarro has active programs in place across the nation for DOE/NNSA, NASA, and the Department of Defense.
We are seeking a highly skilled Business Manager to lead financial operations for the Y-12 Waste Management contract. This role focuses primarily on accounting and financial management, with secondary responsibilities in procurement and limited contract administration. The ideal candidate will have strong expertise in accounting practices within DOE facilities and the ability to ensure compliance with federal and organizational requirements.
Key Responsibilities:
Oversee all accounting and financial activities for the DOE Y-12 Waste Management contract, including cost tracking, reporting, and compliance
Develop and manage budgets, forecasts, and financial performance metrics to support project objectives.
Prepare accurate and timely financial statements and reports for internal leadership and DOE representatives.
Ensure compliance with DOE financial regulations and company policies.
Support procurement processes and vendor management as needed.
Provide guidance on business operations and identify opportunities for process improvements.
Requirements
Minimum Qualifications:
Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Experience: 3 to 5 years of experience in accounting for a DOE facility or contract.
Familiarity with DOE financial systems and reporting requirements.
Strong knowledge of federal acquisition regulations and compliance standards.
Excellent analytical, organizational, and communication skills.
Due to the nature of the government contract requirements and/or clearances requirements, US citizenship is required.
Navarro is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, religion, color, national origin, age, disability, veteran's status, or any classification protected by applicable state or local law.
EEO Employer/Vet/Disabled
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation & Public Holidays)
Short Term & Long Term Disability
$50k-87k yearly est. 16d ago
Retail Market Manager
First Horizon Corp 3.9
District manager job in Knoxville, TN
The Retail Market Manager will be responsible for building a high performing Banking Center team and deliver well balanced results in all aspects of Retail Banking. Responsibilities include growing profitability, advice driven sales, associate coaching, operational excellence, customer experience, and workforce management. An effective Retail Market Manager demonstrates a high level of emotional intelligence, effective change management, and strong communication skills.
Ideal candidate must be available to effectively support a broad number of banking centers within the market.
Weekly Scheduled Hours: Monday - Friday 8 a.m. - 5 p.m. Saturday 9:00 - noon periodically
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strategic leadership
* Coaches, leads and manages Banking Center Managers and teams to ensure all strategic initiatives are executed effectively.
* Implement the vision for driving growth and profitability by executing on Retail Banking strategy within the Market.
* Provide visionary leadership to the Retail Banking team, fostering a culture of customer focus.
* Collaborate with peers and Retail Banking Executive to align goals with the overall organizational strategy.
* Models and demonstrates First Horizon Bank (Firstpower) culture. Promotes a positive work culture by increasing and supporting associate engagement and develops plans to improve associate experience scores. Creates a winning culture through consistent recognition.
* Involved in the community and actively serves in a leadership capacity in support of bank programs.
Sales and business development
* Implement and coach advice driven sales process.
* Drive business growth by establishing and achieving goals and priorities.
* Use sales management tools and data to proactively identify performance gaps and puts action plans in place for improvement.
* Consistently visits banking centers to provide one-on-one coaching, inspect, and recognize sales activities and behaviors.
* Establish and nurture relationships with key clients and partners to expand the client base.
* Identify cross-selling opportunities and collaborate with partner lines of business to maximize revenue generation.
* Deliver expected balance sheet and income statement results for the Market.
Client experience
* Ensure exceptional client experiences across all banking centers.
* Implement strategies to enhance client engagement, satisfaction, and loyalty.
* Resolve escalated client issues and ensure prompt resolution to maintain a positive reputation.
Team management
* Recruit, train, develop, and retain a high-performing Retail Banking team.
* Provide regular coaching, feedback, and performance evaluations to team members.
* Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.
* Create and support a healthy climate and culture, including inspiring trust, motivating associates, influencing behaviors, and fostering associate engagement.
* Communicate and explain critical changes in the business environment and assist banking center associates in understanding and embracing change.
Compliance and risk management
* Ensures the operational integrity of the banking centers and ensures team compliance with bank regulations, policies, and procedures. Partners with Retail Operations team to address operational concerns.
* Manage loan pricing exceptions and credit exception requests.
* Implement effective risk management practices to minimize potential financial and operational risks.
* Lead internal audits and assessments to ensure adherence to policies and procedures.
Operational efficiency
* Manage processes and workflows within Retail Banking for efficiency and cost-effectiveness.
* Monitor operational metrics and implement improvements as needed.
SUPERVISORY RESPONSIBILITIES:
* Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws.
* Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
* Bachelor (4-year college) degree and 4-6 of experience or equivalent combination of education and experience and 3+ years of high sales performance.
COMPUTER AND OFFICE EQUIPMENT SKILLS
* Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc.)
* None required
Hours:
* Monday - Friday
* 8:30 AM - 5:00 PM
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
$89k-114k yearly est. 20d ago
Culinary Area Manager - Dollywood Theme Park - Exempt
Dollywood Parks & Resorts
District manager job in Pigeon Forge, TN
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties; all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Culinary Area Manager who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Culinary Area Manager checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The Culinary Area Manager is responsible for the consistent delivery of The Dollywood Company's food experience, leading a team of up to 100 hosts, achieving financial goals, and advancing the business. Working in conjunction with Foods department leadership, the Foods Area Manager will directly oversee Food and Beverage operations in a manner consistent with the mission, values, operating philosophies and standards of The Dollywood Company.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
Product / Guest Excellence
* Lead the on-ground teams in providing creative leadership in the development, implementation, and monitoring of assigned foods locations, host advocacy, and development
* Lead & manage service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of service, fulfillment of special requests, collection of payment and invitation to return)
* Lead & maintain food quality guidelines, including but not limited to: holding times, following recipes and portion procedures, safe operating of equipment, and ordering, storing, and rotating food properly
* Able to utilize customer service skills to resolve guest opportunities as they arise, but also to establish procedures to prevent future opportunities from occurring
* Ensure a high level of guest service at all touch points, exceeding brand standards and expectations resulting in guest loyalty, referrals and repeat business Responsible for creatively engaging guests and capturing demand for revenue growth, profit & contribution
* Review payroll expenditures to be budgeted and approved based on guidelines. Reviews and reports on daily, weekly, and period payroll expenses. Reports on weekly and period direct expenses
* Ownership of area of responsibility P&L, business planning, budgeting and forecasting activities. Reviews period P&Ls for the division. Participates in period-end P&L meetings and prepares action plans for improvement as necessary
* Ensure schedules are completed timely and budgeted labor percentage is achieved
* Ensure all period-end inventories are completed, accurate and can speak to any and all variances
* Monitors cash handling procedures to ensure procedures are followed along with addressing all over/shorts and cash variances
Health & Safety
* Lead safety efforts for the Foods Division. Comply with all safety requirements, e.g. representation at safety committee meetings, ensuring leadership completes accurate daily temp logs, adheres to all food handling and storage requirements, reviews monthly safety audits, and ensures safety critical host training compliance
* Conduct daily safety and sanitation audits to ensure appropriate Dollywood, Start Fresh, Sevier County Health Department, and ServSafe procedures are followed so that we maintain a safe environment for all hosts and guests
* Ensure compliance with all restaurant policies, standards and procedures. Ensuring adequate staffing to provide appropriate line speed for their unit(s)
* Training and Developing of Team Lead (s) and Assistant(s) for succession planning purposes
Leadership
* Training and Developing of Area Supervisors, Team Lead (s) and Assistant(s) for succession planning purposes
* Responsible for assisting the Foods Operations Managers with leading and directing the Company Foods Division, ensuring a high-quality food and beverage experience while achieving budgeted revenue, cost and profit goals and maintaining brand standards
* Lead direct reports by coaching, empowering, and providing feedback to ensure accountability for individual results
* Communicate staffing needs and clearance reports in a timely manner. Work directly with staffing coordinators with areas within your span of control based on budgeted labor dollars & percentages
* Lead the deployment of labor across multiple food and beverage outlets including table service restaurants, buffets, quick service, kiosk, and festivals throughout the year. Ability to react to changes in attendance and adjust labor accordingly
* Embrace efforts and model's behavior around Great Place Six (GP6); creates a Great Place to Work for Great People. Ensures a positive work environment for all hosts with high levels of engagement and job satisfaction
* Coach and praise Hosts effectively and timely
* Provide honest and timely host evaluations and feedback
* Assist with developing and updating plans regarding restaurant operations, performance evaluations, job descriptions, management policies, operating practices & procedures, and budgets annually
* Maintain flexibility in working days, hours, locations, and properties
* Perform additional duties and make decisions as requested
* Responsible for completing credit card transactions in compliance with the Payment Card Industry Data Security Standards
* Develop and execute action plans to address business shortfalls
* Monitor department and park operations when serving as Person in Charge for the Foods Division
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
* Must be 18 years of age or older
* High school diploma or equivalent
* Culinary School Diploma or Degree in Food Service Management or related field highly preferred
* Minimum 2 years' Multi Unit Full-Service Restaurant Management experience
* A proven track record of advancement to higher levels of management required with experience in the theme park, tourism, hospitality or entertainment industry preferred
* Strong business acumen and a proven track record of strong financial growth
* Previous experience leading large multi-dimensional food and beverage organizations
* Must be skilled in Microsoft Windows and Microsoft Office, Outlook, etc.
* ServSafe Certified
* Must successfully complete a post-employment offer background check and drug screen
* Driver's license and acceptable driving record required
Knowledge, Skills, and Abilities
* Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
* Must have a working knowledge of outlook, word, excel, power point & other basic office programs
* Must have a deep understanding of crunchtime & kitchen sync
* Must have a deep understanding of oracle & micros
* Must have experience working with Monday.com, Teams, Dine Time, Sharepoint, & Google Docs
* Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
* Must be self-motivated and disciplined
* Must be able to prioritize and complete work assignments on a timely basis
* Must maintain strict confidentiality and judgment regarding privileged information
* Must be committed to continuous improvement
* Must have professional appearance with good personal hygiene
* Must promote and support a "team" work environment by cooperating and helping co-workers
* Must be productive in a fast-paced, dynamic environment
* Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
* Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
* Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
* Must show appreciation of others
* Able to get along with other employees to work out problems and resolve conflicts
* Able to comprehend instructions and retain information
* Able to perform duties consistent with creating a safe and secure environment for hosts and guests
* Able to be flexible and handle frequent changes in priorities
* Able to add, subtract, multiply and divide with accuracy
* Able to communicate effectively using standard English grammar and punctuation
* Able to tolerate various temperatures while working indoors and outdoors
* Able to operate/drive a company vehicle with valid driver's license and insurance
* Able to meet the physical demands of the job
* Able to work outdoors
* Able to wear all PPE as required
* Able to endure all chemicals/detergents utilized in the area
* Able to be subjected to periodic random drug screening as outlined by company policy
* Must be able to lift 30 pounds with or without 2-person lift. 30+ pounds require a 2 person lift
* Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
* Must be able to work and endure temperatures ranging from 0 to 120 degrees
* Must comply with all Health Dept., Serv Safe, and Company regulations pertaining to Food Safety Handling Procedures
* Able to maintain good personal hygiene
* Able to get along with other employees to work out problems and resolve conflicts
* Able to work cooperatively with others
* Able to move about and react quickly in emergency situations
Physical and Cognitive Requirements
* Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe lifting
* Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
* Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
* Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
* Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
$55k-85k yearly est. 2d ago
Culinary Area Manager - Dollywood Theme Park - Exempt
All Career
District manager job in Pigeon Forge, TN
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties; all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Culinary Area Manager who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Culinary Area Manager checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The Culinary Area Manager is responsible for the consistent delivery of The Dollywood Company's food experience, leading a team of up to 100 hosts, achieving financial goals, and advancing the business. Working in conjunction with Foods department leadership, the Foods Area Manager will directly oversee Food and Beverage operations in a manner consistent with the mission, values, operating philosophies and standards of The Dollywood Company.
Additionally, the ideal candidate will be able to display and live out
Lead with Love
qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
Product / Guest Excellence
Lead the on-ground teams in providing creative leadership in the development, implementation, and monitoring of assigned foods locations, host advocacy, and development
Lead & manage service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of service, fulfillment of special requests, collection of payment and invitation to return)
Lead & maintain food quality guidelines, including but not limited to: holding times, following recipes and portion procedures, safe operating of equipment, and ordering, storing, and rotating food properly
Able to utilize customer service skills to resolve guest opportunities as they arise, but also to establish procedures to prevent future opportunities from occurring
Ensure a high level of guest service at all touch points, exceeding brand standards and expectations resulting in guest loyalty, referrals and repeat business Responsible for creatively engaging guests and capturing demand for revenue growth, profit & contribution
Review payroll expenditures to be budgeted and approved based on guidelines. Reviews and reports on daily, weekly, and period payroll expenses. Reports on weekly and period direct expenses
Ownership of area of responsibility P&L, business planning, budgeting and forecasting activities. Reviews period P&Ls for the division. Participates in period-end P&L meetings and prepares action plans for improvement as necessary
Ensure schedules are completed timely and budgeted labor percentage is achieved
Ensure all period-end inventories are completed, accurate and can speak to any and all variances
Monitors cash handling procedures to ensure procedures are followed along with addressing all over/shorts and cash variances
Health & Safety
Lead safety efforts for the Foods Division. Comply with all safety requirements, e.g. representation at safety committee meetings, ensuring leadership completes accurate daily temp logs, adheres to all food handling and storage requirements, reviews monthly safety audits, and ensures safety critical host training compliance
Conduct daily safety and sanitation audits to ensure appropriate Dollywood, Start Fresh, Sevier County Health Department, and ServSafe procedures are followed so that we maintain a safe environment for all hosts and guests
Ensure compliance with all restaurant policies, standards and procedures. Ensuring adequate staffing to provide appropriate line speed for their unit(s)
Training and Developing of Team Lead (s) and Assistant(s) for succession planning purposes
Leadership
Training and Developing of Area Supervisors, Team Lead (s) and Assistant(s) for succession planning purposes
Responsible for assisting the Foods Operations Managers with leading and directing the Company Foods Division, ensuring a high-quality food and beverage experience while achieving budgeted revenue, cost and profit goals and maintaining brand standards
Lead direct reports by coaching, empowering, and providing feedback to ensure accountability for individual results
Communicate staffing needs and clearance reports in a timely manner. Work directly with staffing coordinators with areas within your span of control based on budgeted labor dollars & percentages
Lead the deployment of labor across multiple food and beverage outlets including table service restaurants, buffets, quick service, kiosk, and festivals throughout the year. Ability to react to changes in attendance and adjust labor accordingly
Embrace efforts and model's behavior around Great Place Six (GP6); creates a Great Place to Work for Great People. Ensures a positive work environment for all hosts with high levels of engagement and job satisfaction
Coach and praise Hosts effectively and timely
Provide honest and timely host evaluations and feedback
Assist with developing and updating plans regarding restaurant operations, performance evaluations, job descriptions, management policies, operating practices & procedures, and budgets annually
Maintain flexibility in working days, hours, locations, and properties
Perform additional duties and make decisions as requested
Responsible for completing credit card transactions in compliance with the Payment Card Industry Data Security Standards
Develop and execute action plans to address business shortfalls
Monitor department and park operations when serving as Person in Charge for the Foods Division
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
Must be 18 years of age or older
High school diploma or equivalent
Culinary School Diploma or Degree in Food Service Management or related field highly preferred
Minimum 2 years' Multi Unit Full-Service Restaurant Management experience
A proven track record of advancement to higher levels of management required with experience in the theme park, tourism, hospitality or entertainment industry preferred
Strong business acumen and a proven track record of strong financial growth
Previous experience leading large multi-dimensional food and beverage organizations
Must be skilled in Microsoft Windows and Microsoft Office, Outlook, etc.
ServSafe Certified
Must successfully complete a post-employment offer background check and drug screen
Driver's license and acceptable driving record required
Knowledge, Skills, and Abilities
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must have a working knowledge of outlook, word, excel, power point & other basic office programs
Must have a deep understanding of crunchtime & kitchen sync
Must have a deep understanding of oracle & micros
Must have experience working with Monday.com, Teams, Dine Time, Sharepoint, & Google Docs
Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced, dynamic environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must show appreciation of others
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible and handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Able to communicate effectively using standard English grammar and punctuation
Able to tolerate various temperatures while working indoors and outdoors
Able to operate/drive a company vehicle with valid driver's license and insurance
Able to meet the physical demands of the job
Able to work outdoors
Able to wear all PPE as required
Able to endure all chemicals/detergents utilized in the area
Able to be subjected to periodic random drug screening as outlined by company policy
Must be able to lift 30 pounds with or without 2-person lift. 30+ pounds require a 2 person lift
Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
Must be able to work and endure temperatures ranging from 0 to 120 degrees
Must comply with all Health Dept., Serv Safe, and Company regulations pertaining to Food Safety Handling Procedures
Able to maintain good personal hygiene
Able to get along with other employees to work out problems and resolve conflicts
Able to work cooperatively with others
Able to move about and react quickly in emergency situations
Physical and Cognitive Requirements
Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe lifting
Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
$55k-85k yearly est. 2d ago
Store Manager
Baskin-Robbins 4.0
District manager job in Morristown, TN
As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management.
A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations.
Responsibilities include:
* Leading operational Excellence
* Keen focus on 100% Guest Satisfaction
* Understanding the importance of training and development of team members
* Achieving financial goals such as sales projections and controllables
* Utilizing effective communication and coaching skills
Our Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus!
Benefits Include:
* Completive Weekly Pay
* Paid Time Off
* Bonus Structure: (to be paid quarterly)
* Medical Insurance with Company contribution
This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America at our dynamic, award winning franchise!
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10668471"},"date Posted":"2025-09-18T10:58:08.293749+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"59 Morris St","address Locality":"Morristown","address Region":"NJ","postal Code":"07960","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
Back
Store Manager
$30k-36k yearly est. 60d+ ago
General Manager
Arby's Restaurant 4.2
District manager job in Knoxville, TN
Manager, you could be the one helping your restaurant management team and team members to success. You! And youre in the right place if youre here for: Weekly Pay Bonus Program - Free Shift Meals Discounted Curly Fries (and all our menu items for t General Manager, Manager, Restaurant, Program
$38k-49k yearly est. 2d ago
District Leader Atlanta
Altar'd State 3.8
District manager job in Maryville, TN
Altar'd State is a rapidly growing women's fashion brand with more than 115 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good.
Position Title: District Leader
Classification: Full-Time, Non-Exempt
Direct Supervisor: VP of Store Experience
Location: Field/Home Office - ATLANTA, GA
Position Overview
The primary role of the District Leader is to provide leadership, direction, and support to multiple store locations within an assigned area. The District Leader will plan, implement and follow up on all company initiatives and processes within the district. This position is responsible for driving sales and profitability while ensuring the guest experience is exceptional. The District Leader will be teaching, coaching, and training future leaders. This position is responsible for building strong teams with a focus on the guest experience, associate development and exceeding company goals.
LEADERSHIP
Foster a positive work environment that encourages feedback and innovation
Motivate associates to achieve their maximum potential
Communicate both verbally and in writing with all associates and leadership team
Conduct store visits to motivate, inspire, train, and provide feedback on their people and store operations.
Review all store results on each visit with store leadership to celebrate achievement and identify opportunities
Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store associates
PEOPLE
Recruit, develop, and retain great leaders to ensure stores are staffed and delivering for the guest
Utilize company training tools to fully develop associate potential
Coach, give direct and honest feedback, and counsel associates for improved performance
Each quarter, formally review with Store Leaders their opportunities
Deliver any needed progressive steps of discipline, including verbal and written warnings
Interact regularly with all levels of associates to gain insight on morale and to learn from them ways to improve operations and guest experience
DRIVE FOR RESULTS
Drive and maximize district sales to achieve company goals
Control and minimize shrink to meet company expectations
Plan and control payroll within budget
Drive company initiatives with a focus on goal attainment and expense control
PLANNING AND TIME MANAGEMENT
Demonstrate the ability to plan and prioritize Company objectives
Properly manage time to ensure all people and operational goals are achieved
Effectively organize resources and communications to maximize personal and district performance
Work with the Store Leaders on planning, assigning and achieving their goals
GUEST EXPERIENCE
Establish, teach, and demonstrate exceptional guest interaction
Provide associates training and development to ensure the guest receives an exceptional experience
Provide positive resolutions to challenges and complaints from guests
Address complaints and problem-solve when appropriate with the assistance of the Associate Relations and the VP of Store Experience
VISUAL
As a partner to the Visual District Leader, ensure the company standards for visual presentation, signage, cleanliness, and organization are met
Consistently communicate as a field merchant to identify and maximize business opportunities
Develop partnerships with malls and centers to pursue and generate marketing opportunities
STORE OPERATIONS
Utilize all available tools to ensure the stores are running at maximum efficiency
Work with stores to achieve accuracy in shipping, receiving, and cash control
Communicate consistently with associates to ensure understanding and execution of company initiatives
PERSONAL CHARACTERISTICS
Show initiative to assume additional responsibilities
Demonstrate the ability to adapt to changes
Exemplify a “Whatever It takes!” spirit.
Travel (up to 75%) from store-to-store, within a given geographic area
Ability and willingness to travel overnight for visits, training and business meetings
Ability to work varying days and hours, based on business needs
QUALIFICATIONS
Multi-store retail leadership experience required
Minimum of 5-years District Leader experience with proven results
Strong people, leadership, recruiting, training and operational skills
Effective written and verbal communication skills with stores, VP of Store Experience and Home Office
Strong aptitude for interpreting retail data and applying solutions as problems arise
Ability to adapt to change and assume added responsibilities
Proven track record of driving results, while controlling shrink and payroll
Foster a positive and motivating work environment, encouraging feedback and innovation
Within a specialty retail environment, has taught and demonstrated how to deliver an exceptional guest experience
Ensure high store standards including cleanliness and maintenance
Physical Requirements include, the ability to stand for up to 4 hours and lift up to 50 pounds
COMPETENCIES
Leadership: Demonstrates strong leadership qualities and is able to oversee and delegate
Results Orientation: demonstrates the ability to consistently deliver results and achieve goals
Communication: Effectively conveys information and ideas in concise and meaningful way through both written and verbal communication
Teamwork/Collaboration: Effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of goals
WORK ENVIRONMENT
This job primarily operates in a climate-controlled, indoor area.
REQUIRED PHYSICAL ABILITIES
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must have ability to bend, stoop, reach, stand, move from one area of the building to another regularly
Must be able to sit and use a computer for an extended period of time
Manual and physical dexterity needed to operate a computer keyboard and handle paper documents repetitively
Sufficient near vision acuity to read information appearing on computer display screen, in hand-written forms, and printed on paper
Adequate hearing and verbal abilities to communicate effectively in person and by telephone
Ability to lift and carry items weighing up to 50 pounds
ADDITIONAL COMPENSATION
Bonuses
Store Discounts
WORK LOCATION
Multiple locations
BENEFITS
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
$46k-87k yearly est. Auto-Apply 60d+ ago
Retail Market Manager
First Horizon 3.9
District manager job in Knoxville, TN
The Retail Market Manager will be responsible for building a high performing Banking Center team and deliver well balanced results in all aspects of Retail Banking. Responsibilities include growing profitability, advice driven sales, associate coaching, operational excellence, customer experience, and workforce management. An effective Retail Market Manager demonstrates a high level of emotional intelligence, effective change management, and strong communication skills.
Ideal candidate must be available to effectively support a broad number of banking centers within the market.
Weekly Scheduled Hours: Monday - Friday 8 a.m. - 5 p.m. Saturday 9:00 - noon periodically
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strategic leadership
Coaches, leads and manages Banking Center Managers and teams to ensure all strategic initiatives are executed effectively.
Implement the vision for driving growth and profitability by executing on Retail Banking strategy within the Market.
Provide visionary leadership to the Retail Banking team, fostering a culture of customer focus.
Collaborate with peers and Retail Banking Executive to align goals with the overall organizational strategy.
Models and demonstrates First Horizon Bank (Firstpower) culture. Promotes a positive work culture by increasing and supporting associate engagement and develops plans to improve associate experience scores. Creates a winning culture through consistent recognition.
Involved in the community and actively serves in a leadership capacity in support of bank programs.
Sales and business development
Implement and coach advice driven sales process.
Drive business growth by establishing and achieving goals and priorities.
Use sales management tools and data to proactively identify performance gaps and puts action plans in place for improvement.
Consistently visits banking centers to provide one-on-one coaching, inspect, and recognize sales activities and behaviors.
Establish and nurture relationships with key clients and partners to expand the client base.
Identify cross-selling opportunities and collaborate with partner lines of business to maximize revenue generation.
Deliver expected balance sheet and income statement results for the Market.
Client experience
Ensure exceptional client experiences across all banking centers.
Implement strategies to enhance client engagement, satisfaction, and loyalty.
Resolve escalated client issues and ensure prompt resolution to maintain a positive reputation.
Team management
Recruit, train, develop, and retain a high-performing Retail Banking team.
Provide regular coaching, feedback, and performance evaluations to team members.
Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.
Create and support a healthy climate and culture, including inspiring trust, motivating associates, influencing behaviors, and fostering associate engagement.
Communicate and explain critical changes in the business environment and assist banking center associates in understanding and embracing change.
Compliance and risk management
Ensures the operational integrity of the banking centers and ensures team compliance with bank regulations, policies, and procedures. Partners with Retail Operations team to address operational concerns.
Manage loan pricing exceptions and credit exception requests.
Implement effective risk management practices to minimize potential financial and operational risks.
Lead internal audits and assessments to ensure adherence to policies and procedures.
Operational efficiency
Manage processes and workflows within Retail Banking for efficiency and cost-effectiveness.
Monitor operational metrics and implement improvements as needed.
SUPERVISORY RESPONSIBILITIES:
Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws.
Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
Bachelor (4-year college) degree and 4-6 of experience or equivalent combination of education and experience and 3+ years of high sales performance.
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc.)
None required
Hours:
Monday - Friday
8:30 AM - 5:00 PM
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
How much does a district manager earn in Knoxville, TN?
The average district manager in Knoxville, TN earns between $73,000 and $188,000 annually. This compares to the national average district manager range of $63,000 to $146,000.
Average district manager salary in Knoxville, TN
$117,000
What are the biggest employers of District Managers in Knoxville, TN?
The biggest employers of District Managers in Knoxville, TN are: