Information technology technician jobs in Bismarck, ND

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Arizona - Remote; Arkansas - Remote; Baton Rouge, LA; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Des Moines, IA; Fayetteville, AR; Florida - Remote; Fort Worth, TX; Georgia - Remote; Idaho - Remote; Indiana - Remote; Iowa - Remote; Joplin, MO; Kansas - Remote; Kansas City, MO; Kentucky - Remote; Lincoln, NE; Little Rock, AR; Louisiana - Remote; Loveland, CO; Michigan - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Hampshire - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; North Kansas City, MO; Ohio - Remote; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Tulsa, OK; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. **Job Description** We are seeking an Electrical Technical Expert to join our Data Center team and serve as the subject matter expert on hyperscale, mission-critical campus and facility electrical systems. This role is ideal for someone who thrives in a fast-paced, ever-evolving environment and is passionate about supporting project teams with deep technical expertise. You will be the go-to resource for electrical design strategy, QA/QC oversight, and technical mentorship across high-impact data center projects. Your work will directly influence the reliability, scalability, and innovation of our electrical systems supporting hyperscale clients. **Key Responsibilities** + Serve as the technical lead for electrical systems in hyperscale and/or colocation data center projects, including power distribution, switchgear, UPS systems, and emergency power. + Provide expert-level guidance on design standards, code compliance (NEC, NFPA, IEEE), and commissioning protocols. + Collaborate with project managers, engineers, and external partners to ensure technical excellence and alignment with client goals. + Mentor and support engineering teams, offering technical reviews, troubleshooting, and strategic input. + Lead QA/QC processes and ensure all deliverables meet the highest standards of quality and reliability. + Stay current with emerging technologies and trends in mission-critical infrastructure and integrate them into project strategies. **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well with a team. + Excellent interpersonal and problem-solving skills. + Bachelor's degree in Electrical Engineering and PE License + 12+ years of experience in electrical engineering with a focus on hyperscale data centers or mission-critical facilities. + Proven ability to lead technical design efforts and support multidisciplinary teams. + Strong understanding of medium and low voltage systems, redundancy strategies, and commissioning practices. + Excellent communication and collaboration skills. + Passion for mentoring and developing engineering talent. \#LI-DD1 Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity. Colorado Pay Range $150,000-$236,000USD **Additional Information** Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll: + Engage in work that has a positive impact on communities + Receive an excellent 401(k) match + Participate in a wellness program promoting balanced lifestyles + Benefit from a bonus system that rewards performance + Have the possibility for flexible work arrangements **Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** . Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. Location: Bismarck, ND Acceleration Center Job Information You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime. This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Role & Responsibility Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recomends systems modifications to reduce user problems. Job Requirement Jr. or Sr. standing seeking a Bachelor's Degree in MIS or Computer Science 3.0 or higher GPA preferred Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months) High level of motivation and independence Strong background with Windows based software troubleshooting Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint) Excellent oral and written communication skills Strong Interpersonal skills Work under pressure and prioritize and manage workload Ability to complete assigned activities as well as meet milestones Ability to multi-task technical fast A working knowledge and understanding of client computing technologies and their interworkings Ability to follow written instructions Must be knowledgeable in PC hardware and software Strong Troubleshooting Skills Experience Required: 0 >2 years Travel Required: Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call ************. Doosan Digital Innovation America, LLC is interested in every qualified candidate who is eligible to work in the United States. However, we will not provide sponsorship or support for any immigration status for this position Beware of Fraudulent Job Offers and Solicitations Any legitimate job offer will be preceded by an official selection process

Oversee the design, alignment and implementation of technology architecture and administration of SAP. Provide strategic planning, technical expertise, and collaboration with various stakeholders and is used to drive innovation and success in IT. Translate the organization's requirements and goals into technical design. **ESSENTIAL DUTIES** + Develop and maintain the organization's enterprise architecture blueprint, encompassing IT systems, applications, data, processes, and infrastructure, aligned with IT and business objectives and strategies. + Oversee the management of SAP systems deployed in the cloud, ensuring optimal configuration and performance in cloud environments. + Work with functional consultants to support the integration of business processes within the RISE architecture. + Manage and optimize SAP Fiori applications, ensuring a smooth user experience and integration with back-end systems. + Collaborate with stakeholders to design and develop applications and solutions on SAP BTP, ensuring they meet business requirements. + Facilitate seamless integration of SAP solutions with other cloud services and applications, enabling efficient data flow and business processes. + Administer user access and roles in alignment with RISE best practices, ensuring secure access to cloud-based applications. + Ensure compliance with security policies and regulations, addressing any vulnerabilities in the cloud environment. + Participate in change management processes for system updates, ensuring minimal disruption to business operations. + Maintain documentation for system configurations, processes, and changes, and provide regular reports on system performance and health. + Support the deployment of innovative technologies and solutions within the SAP landscape, enabling businesses to leverage advanced capabilities. + Perform other duties as assigned. **MINIMUM QUALIFICATIONS** + Bachelor's degree in computer science, information technology, computer or software engineering or related field; or + Associate's degree in computer science, information technology, computer or software engineering, or related field and 2 years of related experience; or + A high school diploma or equivalent (GED or HSED) and 4 years of related experience. + A valid driver's license. **PHYSICAL AND ENVIRONMENTAL DEMANDS** This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. **KEY SKILLS** + Introductory knowledge of application development and lifecycles; implementation of applications; procedural language; Structured Query Language (SQL), C#, Java, and relational database concepts. + Ability to communicate and clearly exchange accurate information. + Ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines. + Basic knowledge of computer system networking and architecture. + Ability to prioritizing tasks effectively. + Good communication and organizational skills. + Proficient with personal computers and Microsoft Word, Excel, and Outlook. + Ability to manage and deliver technical solutions. Basin Electric wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, or who needs other assistance or accommodations, please contact us at ************. Please indicate the specifics of the assistance needed or provide your contact information, and a Basin Electric Human Resources representative will contact you. Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.

A close affiliate of Doosan Bobcat, Doosan Digital Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates all over the world. * Location: Bismarck, ND Acceleration Center Job Information You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime. This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Role & Responsibility * Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. * Repairing PCs & peripheral equipment. * Handles problems that the first-tier of help desk support is unable to resolve. * May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem * Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. * Simulates or recreates user problems to resolve operating difficulties. * Recomends systems modifications to reduce user problems. Job Requirement * Jr. or Sr. standing seeking a Bachelor's Degree in MIS or Computer Science * 3.0 or higher GPA preferred * Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months) * High level of motivation and independence * Strong background with Windows based software troubleshooting * Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint) * Excellent oral and written communication skills * Strong Interpersonal skills * Work under pressure and prioritize and manage workload * Ability to complete assigned activities as well as meet milestones * Ability to multi-task technical fast * A working knowledge and understanding of client computing technologies and their interworkings * Ability to follow written instructions * Must be knowledgeable in PC hardware and software * Strong Troubleshooting Skills * Experience Required: 0 >2 years * Travel Required: Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call ************. Doosan Digital Innovation America, LLC is interested in every qualified candidate who is eligible to work in the United States. However, we will not provide sponsorship or support for any immigration status for this position Beware of Fraudulent Job Offers and Solicitations Any legitimate job offer will be preceded by an official selection process

Less than part time Feeding Assistant/Activity Helper at Elm Crest Manor in New Salem, ND Are you a compassionate individual who enjoys helping others? Elm Crest Manor is seeking a full time Feeding Assistant to join our dedicated team in providing excellent care to our residents. Job Responsibilities: Assist residents during mealtimes by feeding those who require additional assistance. Ensure residents are comfortable and well-fed during mealtimes. Communicate effectively with the nursing staff to ensure residents' dietary needs are met. Provide companionship and a caring presence to residents during mealtimes. Qualifications: Compassionate and empathetic towards the elderly and individuals with varying degrees of independence. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Prior experience in a healthcare setting is preferred but not required. About Elm Crest Manor: Elm Crest Manor is a long-term care facility located in beautiful New Salem, ND. We are committed to providing personalized care and services to meet the physical, emotional, social, and spiritual needs of our residents. Our team of dedicated professionals works tirelessly to create a welcoming and supportive environment where residents can thrive and live with dignity and respect. Elm Crest Manor is proud to be a part of the New Salem community and has been serving the area for over 45 years.

Job DescriptionJoin Our Team as a Delivery and Install Specialist! Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND! Job Responsibilities: Deliver and install furniture orders in a timely and efficient manner Provide excellent customer service during delivery and installation processes Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months Maintain delivery vehicle and equipment in a clean and organized manner Communicate effectively with customers to ensure satisfaction with their purchases When others on our team need a hand, we jump in and help Qualifications: Prior experience in furniture delivery and installation preferred Strong attention to detail and problem-solving skills Excellent communication and interpersonal skills Ability to lift and carry heavy furniture items Operational experience with forklift Valid driver's license and clean driving record We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts About Us: Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals. #hc43110

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you. Job Overview: As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. Key Responsibilities: Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability. Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards. Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date. Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations. Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security. Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment. Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT. Competitive Compensation: We offer competitive rewards for your compensation and efforts. Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field. Education: Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required. Experience: 3+ years of experience in data center operations, with a strong focus on independent or freelance projects. Technical Skills: Extensive hands-on experience with Cisco and Juniper networking devices. Strong proficiency in managing and troubleshooting Windows and Linux-based systems. Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). Experience with virtualization technologies such as VMware or Hyper-V is a plus. Certifications: Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General Requirements: Ability to travel to various data center locations on short notice. Flexibility to work outside regular hours, including nights and weekends if required. Must have access to necessary tools and equipment to perform data center tasks. Strong problem-solving skills, with the ability to work independently and remotely. Excellent communication skills for collaboration with remote teams.

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team. Position Overview We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment. A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams. Work Schedule * Hybrid (after an initial training period) from one of our office locations: * Cedar Rapids, IA * Lake Saint Louis, MO * Mandan, ND * Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed * Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose * Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience Essential Duties * Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points. * Interpret code to assist with and understand initiatives around automation and data transformation. * Assist and may own implementation of on premise or cloud-based applications. * Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications. * Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems * Prepare Change Requests and follow-up to resolution. * Provide second tier support in researching and troubleshooting to resolve IT application problems or issues. * Support general business needs and moderately complex administration functions within and between other internal IT teams. * Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change. * Serve as a subject matter expert within specific IT applications. * Provide after-hours technical support as needed. * May be asked to participate in proof of concepts for new solutions. * May be asked to train employees on technical applications and team processes. * May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls. * May be asked to participate in new vendor selections. * Other duties as assigned. * Commitment to NISC's Statement of Shared Values. Preferred Knowledge, Skills & Abilities * 5+ years of related experience preferred. * Working scripting knowledge. (Bash, Python, Powershell, etc.) * Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks. * Working knowledge of Identity Management/SSO solutions. (Okta, etc.) * Basic knowledge of telephony systems, VoIP, etc. * Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.) * Working knowledge of administration of productivity suites. (Office365, GSuite, etc.) * Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.) * Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust) * Working OS knowledge and troubleshooting ability (mac OS, Windows) * Working knowledge of endpoint management solutions. (Kandji, NinjaOne) * Working knowledge of Active Directory. * Basic network knowledge. * Working level knowledge of Project Management processes and theory. * Excellent research and problem-solving skills. * Working level knowledge of business-related software applications and services. * Strong ability to demonstrate initiative and accountability. * Strong level ability to troubleshoot. * Strong ability to multitask and time manage. * Strong ability to make decisions based on the application of guidelines and procedures. * Strong level ability to organize, prioritize, and adapt to change. * Strong level ability to interact in a positive manner with internal and external contacts. * Strong written and verbal communication skills. Education Preferred Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience. Minimum Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Key Words SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team. Position Overview We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment. A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams. Work Schedule Hybrid (after an initial training period) from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience Essential Duties Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points. Interpret code to assist with and understand initiatives around automation and data transformation. Assist and may own implementation of on premise or cloud-based applications. Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications. Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems Prepare Change Requests and follow-up to resolution. Provide second tier support in researching and troubleshooting to resolve IT application problems or issues. Support general business needs and moderately complex administration functions within and between other internal IT teams. Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change. Serve as a subject matter expert within specific IT applications. Provide after-hours technical support as needed. May be asked to participate in proof of concepts for new solutions. May be asked to train employees on technical applications and team processes. May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls. May be asked to participate in new vendor selections. Other duties as assigned. Commitment to NISC's Statement of Shared Values. Preferred Knowledge, Skills & Abilities 5+ years of related experience preferred. Working scripting knowledge. (Bash, Python, Powershell, etc.) Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks. Working knowledge of Identity Management/SSO solutions. (Okta, etc.) Basic knowledge of telephony systems, VoIP, etc. Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.) Working knowledge of administration of productivity suites. (Office365, GSuite, etc.) Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.) Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust) Working OS knowledge and troubleshooting ability (mac OS, Windows) Working knowledge of endpoint management solutions. (Kandji, NinjaOne) Working knowledge of Active Directory. Basic network knowledge. Working level knowledge of Project Management processes and theory. Excellent research and problem-solving skills. Working level knowledge of business-related software applications and services. Strong ability to demonstrate initiative and accountability. Strong level ability to troubleshoot. Strong ability to multitask and time manage. Strong ability to make decisions based on the application of guidelines and procedures. Strong level ability to organize, prioritize, and adapt to change. Strong level ability to interact in a positive manner with internal and external contacts. Strong written and verbal communication skills. Education Preferred Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience. Minimum Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Key Words SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange

GovCIO is hiring for a IT Technical Shift Lead (Desktop Support). The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective troubleshooting and resolution of desktop, laptop, and peripheral issues, while maintaining high standards of customer service and efficient team performance. This position is within the United States and is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. + Ensure prompt response and resolution of desktop support tickets. + Oversee setup and maintenance of desktop, laptop, and peripheral equipment. + Provide guidance and mentorship to junior team members. + Maintain accurate records of incidents and solutions. + Coordinate with other IT teams for escalated issues. + Monitor service levels and ensure compliance with SLAs. + Handle complex technical troubleshooting and problem-solving. + Conduct shift handovers and ensure smooth transitions between shifts. **Qualifications** Bachelor's degree in Information Technology or related field with 12+ years (or commensurate experience) Required Skills and Experience + Minimum of 3 years' experience in desktop support or similar role. + Previous supervisory or leadership experience in IT support. + Strong problem-solving and analytical skills. + Excellent communication and interpersonal skills. + Ability to work flexible hours and manage shift schedules. + Experience with Active Directory, Windows and Mac OS, Networking basics + Remote desktop tools, Incident management software, Technical documentation, Customer service, Leadership, Problem-solving Clearance Required: Must be able to acquire a HUD Public Trust **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $120,000.00 - USD $145,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7082_ **Category** _Information Technology_ **Position Type** _Full-Time_

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** We are seeking a highly skilled Technical Lead with deep expertise in Java Spring Boot, API & Microservices architecture, cloud-native development (GKE/Kubernetes), integration patterns, event-driven systems, and modern identity management. The ideal candidate will be a hands-on engineer who can lead design and delivery of scalable platforms while driving enterprise and industry standards, ensuring security and compliance, and mentoring engineering teams. In addition, experience with PLC (Programmable Logic Controllers) and integrating industrial/operational technology with enterprise systems is highly valued, as it enables bridging IT and OT environments in a secure and scalable way. **_Responsibilities_** + Technical Leadership + Lead a team of engineers in designing, building, and deploying scalable enterprise applications. + Define and enforce enterprise architecture patterns, industry standards, and compliance requirements. + Partner with product managers and architects to translate business requirements into technical solutions. + Full Stack Engineering + Design and develop backend services using Java, Spring Boot, and Microservices architecture. + Develop RESTful and GraphQL APIs with strong security, scalability, and observability principles. + Contribute to front-end integration (React/Angular or equivalent) as needed. + Cloud & Platform Engineering + Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE) and other cloud-native services. + Implement containerized solutions, automated pipelines, and GitOps principles for deployment and scaling. + Integration & Event-Driven Architecture + Design and implement integration patterns with third-party APIs, enterprise systems, and OT environments. + Build event-driven and asynchronous solutions leveraging Kafka, Pub/Sub, or equivalent. + Ensure solutions are secure, resilient, and support high availability. + Identity & Security + Implement and manage authentication and authorization using Okta (OAuth 2.0, OIDC, SAML, MFA, RBAC). + Drive best practices for application security, compliance, and enterprise identity standards. + Mentorship & Collaboration + Mentor engineers, conduct code reviews, and promote a culture of learning and innovation. + Drive cross-team collaboration with QA, DevOps, and Product teams to ensure smooth delivery. **_Qualifications_** + 8+ years of hands-on software engineering experience, including 2+ years in a Tech Lead role preferred. + Strong experience with Java, Spring Boot, Microservices, RESTful APIs preferred. + Hands-on experience deploying applications on Kubernetes preferred (preferably GKE). + Strong knowledge of enterprise standards, architecture patterns, and compliance frameworks preferred. + Solid understanding of integration design patterns and working with external APIs preferred. + Experience with event-driven architecture preferred (Kafka, Pub/Sub, or similar). + Expertise in identity and access management using Okta preferred (authentication, authorization, SSO). + Knowledge of database technologies preferred (SQL/NoSQL). + Strong problem-solving, system design, and architecture skills preferred. + Experience with front-end frameworks preferred (React, Angular, or Vue). + Familiarity with CI/CD pipelines and DevSecOps practices preferred. + Exposure to observability tools preferred (Prometheus, Grafana, ELK, Splunk). + Knowledge of PLC preferred (Programmable Logic Controllers) and integration with enterprise/industrial systems. + Experience in regulated industries preferred (Healthcare, Pharma, Finance, Manufacturing) . **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $123,400 - $176,300 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/08/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.** **Facility:** Bismarck Business Center **Location:** Bismarck, ND **Address:** 3451 N 14th St, Bismarck, ND 58503, USA **Job Schedule:** Full time **Weekly Hours:** 40.00 **Salary Range:** $16.00 - $25.50 **Department Details** We're looking for someone with great customer service skills to process and deliver patient health information requests quickly and courteously. Strong attention to detail and the ability to uphold strict HIPAA confidentiality at all times is required. Experience in healthcare or with medical terminology is a plus. Pay starts at $16.00 with additional credit given for work experience relative to this role. **Job Summary** Interact with customers by phone or in person, providing prompt and courteous service in a fast-paced, high call volume, customer focused environment. Professionally handle requests and inquiries for patient health information submitted by mail, fax, phone, and/or in-person. Identify and assess customer needs, verify understanding of requests, and follow through as promised. Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy. Ensure any issues that arise are resolved promptly, thoroughly, and courteously. Provide excellent customer service by being attentive, respectful and professional at all times. Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information. Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. Able to interact effectively and demonstrate strong communication skills when dealing with all customers, including physicians, peers, patients, and external customers. Work comfortably with frequent interruptions. Able to multitask and handle multiple priorities. Work with a high level of accuracy. May perform other duties as assigned to support business needs. Escalate issues to supervisor for resolution as deemed necessary. Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, and quality standards. May perform other duties as assigned to support business needs. **Qualifications** High school diploma or equivalent preferred. Associate's degree in Health Information Technology or other healthcare field preferred. Must have 2 years of customer service experience either working with customers both in person and via phone required. Healthcare experience is preferred. Prior work experience in health information management (HIM) Department related to record maintenance completion or release of information preferred. Ability to type a minimum of 35 words per minute. **Benefits** Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0235432 **Job Function:** Revenue Cycle **Featured:** No

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Startup & New Offering Development + Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch. + Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services. + Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset. + Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability. + Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency. + Sales & Business Development + Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services. + Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams. + RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted. + Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals. + Leadership & Team Management + Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation. + Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model. + Network Operations & Service Delivery + Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus. + 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role. + Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential. + Experience managing global or geographically dispersed teams (onshore/offshore). + Experience in a startup, greenfield project, or new product launch environment is highly desirable. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. + Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools. + Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting. + Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset. + Superior communication, presentation, negotiation, and client-facing skills. + Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Senior Managing Director** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $160,000.00 - USD $220,000.00 /Yr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103676_ **Category** _Business Development_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_