Information technology technician jobs in Hickory, NC

Expected Tasks: Assist sales representatives in handling EDI issues related to daily order operations for THD/Lowe's, including but not limited to correcting and rectifying EDI 856 ASN messages, pushing EDI 850 orders into the system, re-pushing EDI 850 orders with errors, and handling exceptions when 3PLs receive EDI data. Based on the actual business development of the U.S. company, interface with retail customers regarding EDI order processes, identify gaps, and organize and document any data logic loopholes and deficiencies in the EDI integration established by USRN. Then, propose improvement suggestions. Assist the Chinese technical team in compiling, organizing, establishing, and enhancing EDI standard specifications (EDI specifications) for different customer business operations that USRN interfaces with. Based on the order models and development needs of U.S. retail customers, understand and analyze the pain points of American employees and teams in operating internal systems of RUNNER Group, including Salesforce, SAP, MRP, etc. Provide feedback and guide the Chinese technical team in system upgrades and improvements. Cooperate with and support the Chinese technical development team in EDI/API integration development and improvement with U.S. customers and third-party 3PLs. The integration content includes but is not limited to retail order fulfillment processes, warehouse inventory receipt and inventory checks, and purchase inventory delivery notes. Assist in communication and organization between China and the U.S., as well as daily testing and maintenance. Cooperate with and support the development of data integration between USRN's purchase orders and external third-party information, including but not limited to logistics information status and purchase shipment status of purchase orders. Assist in communication and organization between China and the U.S., as well as daily testing and maintenance. Handle daily system issues for U.S. employees, such as OA usage, WeCom errors, email problems, Salesforce usage, and MRP/SAP usage inquiries. Based on the system requirements arising from the business development of the U.S. company, assist the U.S. and Chinese teams in identifying and evaluating new system resources and matching capabilities. Requirements Over 3 years of work experience in IT technical services. Proficient in both Chinese and English. Based in the U.S. with a background of long-term living in the country and familiarity with local language and expressions. Experience in interfacing with retail customer order systems and a thorough understanding of order types and operational models of local U.S. retail customers, including but not limited to business models such as RDC/DFC/Drop-ship of Lowe's & The Home Depot. A certain level of understanding of U.S. inventory procurement operations and the operations of U.S. 3PLs. Familiarity with EDI and API languages. Familiarity with system platforms such as SAP, TMS, Salesforce, and WMS.

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

IT Support Engineer - Windows 11 / M365 (Contract) Duration: 3-Month Contract We are seeking a hands-on IT Support Engineer to join a fast-paced enterprise environment in Charlotte, NC. This role will play a key part in supporting a Windows Hello deployment project while delivering high-touch end-user support for a high-profile user base. Key Responsibilities Project & Technical Support Support the deployment and implementation of Windows Hello across the enterprise Provide hands-on support for Windows 11 environments Troubleshoot and support Microsoft 365 (M365) services and applications Perform Active Directory (AD) and Azure Active Directory (Azure AD) administration Support device management using Intune Provide support for System Center Configuration Manager (SCCM) Assist with iOS device management and support End-User Support & Customer Service Deliver exceptional customer service while minimizing business disruption Troubleshoot and resolve escalated technical issues Escalate unresolved problems to appropriate teams when necessary Identify recurring issues and recommend service improvements Collaboration & Documentation Partner with infrastructure, security, and business teams to provide seamless support Participate in team meetings and knowledge-sharing sessions Contribute to documentation, training materials, and process improvements Required Skills & Experience Technical Skills Hands-on experience supporting Windows 11 Strong experience with Microsoft 365 Working knowledge of Active Directory and Azure AD Experience supporting SCCM Experience with Intune / MDM Knowledge of iOS device management Familiarity with ITIL processes and best practices Professional Skills Proven experience supporting users in fast-paced, high-visibility environments Excellent communication and interpersonal skills Strong analytical and problem-solving abilities with a focus on root cause analysis USC and GC W2 employees only. No 3rd parties

About Us AT-NET Services is a premier Managed IT Service Provider dedicated to delivering proactive, reliable IT solutions. Our expert team ensures top-tier IT support, security, and infrastructure management for clients across diverse industries. We are seeking a skilled and motivated Help Desk L2 Technician to join our growing team. Job Summary As a Help Desk L2 Technician, you will provide advanced technical support, resolve complex IT issues, and ensure high-quality service for our clients. You will troubleshoot and manage networks, hardware, software, and cloud services while maintaining excellent client satisfaction. Key Responsibilities Provide remote and onsite technical support, focusing on quick issue resolution and client satisfaction. Diagnose and troubleshoot hardware, operating systems (Windows/mac OS), applications, and cloud-based services. Administer and maintain Microsoft 365, Active Directory, and Azure environments. Manage firewalls, routers, switches, VLANs, VPNs, and SD-WAN solutions. Perform system updates, patch management, and security configurations. Support VMware environments and use PowerShell for troubleshooting and basic automation. Escalate tickets as per the defined escalation process. Liaise with vendors, suppliers, and internal teams to resolve IT challenges. Maintain and update documentation for client systems and processes. Ensure compliance with security best practices (CIS Controls, NIST, CMMC, etc.). Qualifications & Requirements 3+ years of experience in an IT support or help desk role, preferably within an MSP. Strong knowledge of Windows Server, Windows Desktop, and Microsoft Applications. Experience with Microsoft 365 administration (Exchange, SharePoint, Teams) and Azure. Proficiency in network troubleshooting (DNS, DHCP, VPN, TCP/IP). Hands-on experience with VMware support and PowerShell scripting. Familiarity with backup solutions, disaster recovery, and security best practices. Strong communication, customer service, and organizational skills. Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator are a plus. Experience with ConnectWise Automate, Manage, SonicWALL GMS/NSM, and Logic Monitor is a plus. Why Join Us? Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and certifications. Collaborative and dynamic work environment. If you're a dedicated IT professional passionate about delivering exceptional support, apply today to join AT-NET Services and grow with us!

Compensation: $18-22 per hour Mobile Help Desk Support Inceed has partnered with a great company to help find a skilled Mobile Help Desk Support professional to join their team! This is an exciting full-time opportunity for a candidate with telecommunications experience and expertise in mobile devices. The role is perfect for someone who thrives in dynamic environments, enjoys solving complex issues, and excels in customer service. The selected candidate will play a critical role in assisting users with hardware, network connectivity, device configuration, and troubleshooting mobile operating systems such as Android and iOS. Responsibilities: Respond to and resolve user requests for assistance via phone, email, and text messaging. Provide initial analysis and resolution for incidents and service requests submitted by internal users. Utilize help desk tracking software for efficient issue resolution. Required Qualifications & Experience: Proven ability to follow defined processes and seek advice when necessary. Previous experience in customer support, call center, or similar roles. Experience supporting business desktop/laptop and mobile devices, including troubleshooting and configuration of mobile devices. Nice to Have Skills & Experience: Familiarity with IT knowledgebase software and end-user documentation. Strong communication skills for interfacing with management and technical resources. Experience in maintaining poise and humor in stressful situations. Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance. Voluntary and long-term disability insurance. Paid time off, 401(k), and holiday pay. Weekly direct deposit or pay card deposit. Other Information: Candidate must be available Monday through Friday, 7:00 AM to 8:00 PM EST. The position offers opportunities for growth and exposure to advanced technical environments. Applicants must have strong problem-solving and customer service skills. If you are interested in learning more about the Mobile Help Desk Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDEM

Infrastructure Analyst | Longterm Contract | Hybrid in Charlotte, NC Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects. Experience of the right candidate Bachelor's degree in Computer Science or related field 5-10 years of experience in application development and/or application support Experience supporting Microsoft tools: Exchange, SharePoint, Teams, OneDrive Background managing large assignments and leading smaller technical projects Strong skills in requirements analysis, design, coding, testing (unit/system/integration), documentation, and implementation Ability to work independently, prioritize multiple tasks, and meet tight deadlines Understanding of client/server architecture and object-oriented design Experience supporting vendor-installed applications Excellent oral and written communication skills and strong teamwork abilities Desired: Experience working in Agile environments Ability to collaborate with stakeholders with differing priorities Strong problem-solving skills delivering reliable, high-quality solutions Familiarity with SDLC and experience leading others in its use Experience with schema/database design and enterprise standards Responsibilities of the right candidate Lead troubleshooting efforts and resolve complex technical issues independently Support, maintain, and work with vendors for break-fix, patches, upgrades, and service packages Coordinate and perform routine maintenance-patches, service packs, upgrades-with operations and DBA teams Utilize Agile or waterfall methodologies for application development and maintenance; act as SME or Technical Lead Identify and design platform improvements, defining upgrade/change processes and cadence Facilitate automation and guide teams in proper use of cloud technologies Research emerging technologies and recommend solutions at the application or integration level Design modifications based on business requirements and coordinate development efforts Process change requests and produce QA documentation for implementations Thoroughly document work and follow established procedures Communicate downtimes, changes, issue status, and defects clearly across IT and business users Present complex technical topics in a clear, understandable format Facilitate meetings, provide direction to team members, and build strong cross-functional relationships Demonstrate strong interpersonal skills (listening, negotiation, conflict management) Manage stress, adapt to change, and maintain a positive and effective work style Know when to escalate issues and communicate status updates appropriately

Job Title: Helpdesk Support Technician (Level 1) Type: Contract-to-Hire / Full-time We are seeking a Level 1 Helpdesk Support Technician to join a growing IT team supporting end users across desktop, laptop, and mobile environments. The ideal candidate will have a passion for technology, strong troubleshooting skills, and a customer-first attitude. This position provides the foundation for future growth into systems, networking, or cybersecurity roles. Key Responsibilities • Serve as the first point of contact for IT support requests via phone, email, or ticketing system. • Diagnose and resolve hardware, software, and network connectivity issues for desktops, laptops, and peripherals. • Perform password resets, user account management, and basic Active Directory administration. • Support Windows 10/11, Microsoft 365 (O365/M365), and basic VPN connectivity issues. • Escalate complex incidents to Level 2 or specialized teams following standard escalation procedures. • Document issues, solutions, and troubleshooting steps accurately within the ticketing system (ServiceNow, Jira, or equivalent). • Assist with onboarding/offboarding, including device setup, email configuration, and access provisioning. • Maintain professionalism and provide exceptional customer service to end users at all times. • Participate in routine system maintenance tasks and contribute to continuous improvement initiatives. Required Skills & Experience 1-2 years of experience in IT support, service desk, or technical assistance (or equivalent internship/training experience). Working knowledge of: • Windows 10/11 • Microsoft 365 / Office 365 / Outlook • Active Directory & password resets • Remote desktop tools (RDP, AnyDesk, TeamViewer) • Basic networking (DNS, DHCP, VPN) • Excellent communication, problem-solving, and customer service skills. • Ability to multitask and prioritize in a fast-paced environment. Preferred Qualifications • CompTIA A+ or Network+ certification. • Experience with ServiceNow, Remedy, or Jira ticketing platforms. • Exposure to mac OS or mobile device support. • Strong interest in IT career progression (systems admin, cybersecurity, or cloud)

/ Contract or Contract-to-Hire, Hybrid, Charlotte, NC About our Customer: Our DIRECT customer, a global leader in Food services industry is seeking an experienced “Network Support Technician" to work Hybri in Charlotte, NC. This is a very long term Contract position or CTH. Must-Have Qualifications: 5+ years sustained helpdesk/ticket-driven network support (LAN/WAN troubleshooting, remote diagnosis, issue resolution). Hands-on with Cisco Meraki full-stack, or equivalent (switches, APs, firewalls, security appliances). Strong understanding of TCP/IP, DNS, OSI model, VPNs, PCI DSS compliance. Proven fast-paced environment in large distributed enterprise experience (National or Regional, high-volume ticket queues, SLA-driven support). Proficiency with ticket management systems (Zendesk strongly preferred). Demonstrated customer service skills under pressure (balancing urgency with empathy). Excellent communication skills (verbal and written, technical and non-technical). Evidence of documentation discipline (consistent ticket notes, troubleshooting steps, RCA). Nice-to-Have Qualifications Advanced certifications (e.g., CCNP, Security+, Cisco Specialist). Experience in retail or distributed enterprise environments. Exposure to multiple ticketing systems beyond Zendesk. Experience supporting PCI-compliant designs in production. Contributions to process improvements or automation in support workflows.

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, state and local governments and expanding to commercial markets. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers in the Twin Cities, Louisiana, North Carolina, Oklahoma, and West Virginia, we are uniquely equipped to meet the diverse needs of our customers. Supported by Rotunda Capital Partners and our strategic investments, we are expanding into new markets. Our recognition on The Channel Company's CRN Solution Provider 500 List, where we rank among the top 100 providers, demonstrates our excellence as a strategic service provider and our ability to deliver high-impact IT solutions. We are committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents. Our shared values of embracing growth and continuous improvement, making connections, being dependable, maintaining integrity by doing the right thing, and taking action drive our culture and serve as a guide for how we treat one another and accomplish our work. Your contributions as a member of our Repairs team will play a vital role in maintaining our strong customer partnerships, enabling them to manage their technology, connectivity, and security needs so their organizations are equipped to solve today's challenges and shape tomorrow. The Computer Repair Technician is responsible for diagnosing and repairing defective customer systems in accordance with established processes and guidelines. This will include interpreting warranty entitlement coverage, determining needed parts under the correct entitlement, documenting information, and following established timeframes and standards. In doing this work, you will be expected to efficiently use your time to meet individual repair KPIs while maintaining quality and accuracy. Competencies: Nimble Learning, Collaborates, Customer Focus, Instills Trust, Action Oriented Courage, Persuaded, Decision Quality, Manages Conflict, Optimize Work Processes Essential Responsibilities: The following essential functions represent the primary work performed; however, other responsibilities could be expected that are not detailed here but fall within the scope of this role. Diagnose and repair defective devices by examining external and internal components to confirm reported deficiencies, validate deficiencies Determine part needed to fix described issue and impact to warranty entitlement Follow established processes to ensure accurate documentation of diagnosis and repair, parts needed for repair, inventory counts and parts utilization Repair devices by installing motherboards, screens, keyboards, and other computer components Effectively and efficiently work to achieve successful individual and team based quality and other performance standards Collaborate with internal team members to check quality of repairs Minimum Skills, Abilities, and Requirements: High school diploma or GED 1 year of progressive experience in computer or electronic device repair Demonstrated problem-solving skills Strong written and verbal communication skills with the ability to effectively document and communicate repair needs Creative, and results oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations Self-directed work style, able to work autonomously, prioritize and deliver results Technology and Systems: ERP System (preferably Infor CSI) Microsoft Office Suite (especially Excel) EEO Statement: Trafera is proud to be an equal opportunity employer, providing equal opportunity to all employees and applicants based on an individual's qualifications, without regard to race, gender, religion, color, age, national origin, disability, genetic information, sexual orientation, gender identity, familial status, marital status, status with regard to public assistance, local human rights commission activity, amnesty, status as a covered veteran or any other protected factor in accordance with applicable federal, state and local laws. The hiring process for successful candidates includes successfully completing a team interview and background check. We E-verify all new hires.

Brooksource is seeking a Junior Technical Delivery Specialist to join our Fortune 500 banking client in the Charlotte, NC area. The Junior Technical Delivery Specialist will help support sprint planning, capacity planning, and help the teams stay organized. You will play an integral role to drive work through the pipeline. This entry-level position works closely with cross-functional teams to ensure that all aspects of the delivery process are executed smoothly and efficiently. This position is ideal for recent graduates from universities or boot-camps, veterans, or individuals with up to one year of professional IT experience and a long term interest in technology. Logistics Charlotte, NC (Hybrid 3 days onsite) Full time (40 hours per week) First year salary: $62,000+ Start Date: February 2026 We are unable to provide sponsorship currently Key Responsibilities Support 1-3 agile teams in planning and execution of deliverables. Assist with sprint planning, capacity planning, and day-to-day coordination. Facilitate communication between teams and stakeholders to resolve issues and remove blockers. Help organize and track work using tools like Jira or similar platforms. Participate in quarterly planning and gradually take ownership of facilitation activities. Identify and address delivery challenges to keep projects on track. Collaborate with development leads and project managers to ensure alignment across teams. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field OR equivalent experience (bootcamp graduates welcome). Strong communication and organizational skills. Ability to work collaboratively and adapt to changing priorities. Basic understanding of Agile methodologies and ability to engage with technical teams. Familiarity with project tracking tools (e.g., Jira). Preferred Skills Experience in a technical or delivery-focused role. Understanding of the Software Development Lifecycle (SDLC). Interest in technology and desire to grow into delivery or project management roles. Top Attributes Positive attitude and strong aptitude for learning. Excellent interpersonal skills for team facilitation. Detail-oriented with problem-solving mindset. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired

Join a Team That's Got Your Back At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you wont just be fixing technical issues; you'll be the go-to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you. What's in It for You? Great work deserves great rewards. Here's what you can expect: Competitive Pay We appreciate your skills and make sure you are compensated fairly. Fully Remote Work from wherever you're most productive while staying connected with an awesome team. Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered. Career Growth We invest in our people. Get access to training, certifications, and development opportunities. Paid Time Off & Holidays Work-life balance matters. Take time off when you need it. Tech Stipend Well make sure you have the tools you need to do your job. A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving. What You'll Be Doing - Helping employees with IT issues hardware, software, networks, and everything in between. - Setting up and maintaining accounts, security settings, and company devices. - Installing software, troubleshooting bugs, and keeping things running smoothly. - Working with the IT team to improve systems and make things more efficient. - Teaching employees IT best practices so they can work smarter. - Keeping track of IT requests, solutions, and processes to build a strong knowledge base. What We are Looking For - 2+ years of experience in IT support, help desk, or a similar role. - Strong troubleshooting skills with Windows, mac OS, and cloud-based apps. - Experience with remote desktop tools, VPNs, and IT security best practices. - Ability to explain tech stuff in a simple, easy-to-understand way. - A problem-solver who thrives in a fast-paced environment. - A team player who enjoys working with others and sharing knowledge. Why You'll Love Working Here At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies. Ready to be part of a team that values you? Apply now!

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Senior Developer with experience in Production Support and knowledge of production monitoring tools. Required Qualifications 8+ years of large scale development experience. Experience with the following: .Net C# SQL Server Production Support experience Monitoring tools (Splunk, Dynatrace) Desired Qualifications Application or Platform Production Support JavaScript Job Description: This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies. Responsibilities: Designs, develops and is accountable for feature delivery Applies enterprise standards for solution design, coding and quality Ensures solution meets product acceptance criteria with minimal technical debt Guides the team on work breakdown and execution Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria Plays a team lead role (as an individual contributor) and mentors the team Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices) Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Architecture Business Acumen Risk Management Solution Delivery Process Solution Design Agile Practices Analytical Thinking Collaboration Data Management DevOps Practices Shift: 1st shift (United States of America) Hours Per Week: 40