Information technology technician jobs in Marshall, MN

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Desktop Support Technician Duration: ASAP through through March 27th with possibility for conversion to a full time employee Pay Rate: $18 - $22/hr Work Schedule: Onsite from 7:00 am - 3:30 pm or 7:30 am - 4:00 pm. Description of Need: We are seeking a temporary staff member for through March 27th. The individual will work onsite assisting the PC Tech team with tasks related to installing, setting up, tearing down, moving, and supporting software/hardware. Required Skills and Experience: Desktop support and deployment experience Good customer service skills with the ability to learn basic hardware-related tasks. Training on computer operating systems and software is preferred. Proficiency with Microsoft Office Suite or similar software. Ability to maintain confidentiality of business and personnel information. Training and Mentorship: The current team will provide training and mentorship to the temporary staff member. Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: *********************************************** How to Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Sr. Service Desk Analyst - (100% Onsite) Pay: $35-$37.50/hr (Contract-to-Hire) Contract Length: 6 months with strong potential to convert to FTE ($76K-$78K) We are seeking a Sr. Service Desk Analyst (Tier IV equivalent) to provide white-glove support for our headquarters staff, including C-Suite executives. This is a high-visibility role requiring strong technical expertise, exceptional customer service, and the ability to work independently in a fast-paced environment. What You'll Do: Provide tiered support for local IT environment on a 24/7/365 basis Troubleshoot and resolve hardware/software issues in office and factory settings Install, upgrade, and configure desktop PC hardware and software Manage Active Directory, Group Policy, and Windows environments Support networking and printer setup Lead local IT projects and collaborate with global teams Document all tickets and maintain accurate records Travel to local Minneapolis sites as needed (clean driving record required) What We're Looking For: 5+ years Service Desk experience supporting HQ and C-Suite in enterprise environments Strong Windows, AD, Group Policy skills ITSM experience (Jira Service Management preferred; ServiceNow acceptable) Networking basics and printer setup experience Ability to lift 30-50 lbs and work occasional evenings/weekends Proactive, detail-oriented, and highly accountable

Salary range: $54,000 - $68,000 The base salary listed is a range. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to the base salary, this position is eligible for a bonus, providing the opportunity to earn additional compensation. Benefits Our Total Rewards programs continue to lead, innovate and embody our core values - caring for the health and wellbeing of all. Zinpro offers a competitive salary and a premium benefits package, including 100% employer-paid healthcare and generous paid time off. We provide a wide range of benefits and resources designed to support you at every stage of life: education assistance, retirement planning, 401(k), disability and long-term care insurance, travel assistance, fitness reimbursement, gift matching, and more. Our Culture of Care - Zinpro Position Summary As an IT Support Specialist, you will be a part of Zinpro's Help Desk support team and contribute to the mission of providing superb customer service and technology support to Zinpro employees globally. Technology and systems you will support include user computers and devices (Windows, Apple, Android, virtual machines); business, communication, and collaboration software; printers, hardware, and peripherals. Essential Functions Provide superb customer service and support to end-users around the world. Document and respond to technical support requests on supported technologies and end-user inquiries while following company processes and adhering to support SLAs. Maintain the integrity of end-user devices through upgrades, support, and new technology deployments. Set up and deploy company computers and devices according to defined configuration standards. Install, support, and assist end-users in the usage of business, communication, and collaboration software and tools. Participate in employee on-boarding and off-boarding processes. Ensure an accurate, up-to-date inventory of all company computers and devices. Active participation in knowledge base improvements and documentation, weekly meetings with L1 vendor, and team stand ups. Perform additional tasks as assigned by the IT Support and Procurement Manager. Additional Functions Support, implement, and administer corporate policy and company strategy. Cooperate in a team environment with other IT personnel to effectively provide technology services to the company. Maintain and update Industry certifications and knowledge of relevant systems to the position. Follow through on assigned tasks, work independently, and complete work on time. Follow instructions and management direction; display cooperative behavior. Tactfully and courteously, maintain a good working relationship with coworkers. Effectively communicate technological-based information to all levels of employees in a manner that can be understood by non-technical people. Qualifications Required: Associate in computer science, computer information technology, or equivalent. 2+ years of experience supporting current technologies: Windows, OSX, IOS, Android operating systems, Dell, and Apple hardware, along with virtualization. Experienced with Microsoft 365, Azure, Auto Pilot, peripherals, and devices a highly mobile professional worker uses. 2+ years of experience with ITSM software and its processes (ServiceNow is a plus). Familiarity with RSAT and its applications. Knowledge of the principles, methods, and techniques involved in help desk operations. Preferred: Working knowledge of LAN/WAN networking. Industry Standard certifications such as ITIL, A+, Network+, or Security+ Experience working in a team-based collaborative environment. Strong communication and multi-tasking skills. Familiarity with project and change management principles. Ability to work autonomously with good organizational, analytical, and problem-solving skills. Work Environment and Physical Requirements The work environment characteristics are those consistent with a standard office environment. Positions in this class typically require typing, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required occasionally, and all other sedentary criteria are met. Schedule Requirements Hybrid model work schedule that includes specified in-office days and days working remotely. Provide 24x7 second-level technical support for critical incidents, working with third-level colleagues and vendors as required. Adheres to attendance and punctuality standards. Maintains suitable availability to ensure proper execution of duties, whether at various sites or via remote connection. Travel Requirements The work environment characteristics are those consistent with a standard office environment but also include computer room, lab, plants, and warehouses. Travel is required to local plants, warehouses, and domestic sales offices. Travel may be required to international sales offices. About Zinpro For more than 50 years, Zinpro has pioneered the research and development of performance trace minerals and innovative solutions that improve the health and wellbeing of both animals and people. As a family-owned, privately held company, we have grown steadily thanks to our quality products, expert staff, and a commitment to helping our customers achieve more through science-based trace mineral nutrition. With regional sales offices in 11 countries and products marketed in more than 70 countries worldwide, Zinpro is the global leader in advancing greater nutrition and smarter practices for a better, more sustainable world. Working at Zinpro means you'll make a positive difference in the world, working as part of an authentic and caring community of bright, passionate people. You'll gain broad experience in a growing company known for its exceptional commitment to employees, customers, and our communities. And you'll quickly see that your unique ideas and perspectives are valued here, where we work continually to create diverse, equitable and inclusive teams. Competencies and Core Values Must possess qualities and skills that align with Zinpro's Core Values: Build Trust: We believe in being purposeful with our words and actions. We work to build trust with customers, vendors, and co-workers through being truthful and fulfilling our commitments. We honor our word and are accountable for our actions. Win Together: We believe we can better achieve when we work united, internally and with customers. When we embrace and leverage our diverse individual talents with global perspectives, we create a team that's stronger and smarter than any one individual. We are all bound by the belief that when we work together, we can realize greater potential. Serve Generously: We believe in putting people first, supporting each other's efforts and treating all with kindness and respect. We work in partnership with customers and ourselves to create opportunities; a win for another is a win for us. Always Improve: We believe in what's right and pursuing continuous growth and improvement for customers, our company, and ourselves. Our high expectations drive us to consistently and reliably deliver the highest quality. We work to be better each day. Dream Big: We believe advancement starts with being curious. We embrace the freedom to explore, create, and express ideas without the fear of failure. We always learn from each other and our customers, from our successes and our mistakes. Zinpro is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.

Job Title: Deployment Tech - Project Analyst Job Duration: 6 months contract - possibility to extend Out client is looking for a hands-on, self-motivated IT technician.. This role will support our end users by deploying new hardware, assisting with Windows 11 migrations, and helping us execute IT projects across our metro-area locations. The right candidate enjoys working independently, solving problems on the fly, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career who's looking to gain enterprise-level experience. RELATIONSHIPS Supervisory - Assistant Director, Client Services Organizational - Frequent contact with client's staff, business departments, and IT technical teams External Business - Infrequent contact with vendors. JOB DUTIES Imaging and deploying laptops and desktops using SCCM. Installing and configuring software, including reinstallation of licensed applications on replacement devices. Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch. Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs. Assisting customers in navigating the basics of Windows 11, SharePoint, Teams, and how to use our self-service tools in ServiceNow. Updating asset records in ServiceNow and helping to retire old equipment from our systems. Following documented processes and offering suggestions when you see room for improvement. Supporting Operational and Capital project rollouts and refresh efforts across all client's locations. Installing large format displays, headless computer systems, or automation systems in Airline or passenger-facing environments Partnering with the IT team, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for Operating or Capital efforts. Other duties as required by the Supervisor, Project Leader, or Senior Client Services Analyst. COMPETENCIES Senior Level Individual Contributor (SRIC) Competencies Customer Focus - Building strong customer relationships and delivering customer-centric solutions Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous Improvement Ensures Accountability - Holding self and others accountable to meet commitments Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Values Differences - Recognizing the value that different perspectives and cultures bring to an organization Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Courage - Stepping up to address difficult issues, saying what needs to be said Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels MINIMUM REQUIREMENTS 1-3 years of experience in IT support, hardware deployment, or a related role. Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word). Experience with ServiceNow or other ITSM tools for asset tracking and updates. Able to work independently and manage your time across multiple sites. Strong communication skills-you'll be working directly with end users. Valid driver's license and reliable transportation to travel between client's facilities. Ability to lift 25-50 lbs. on occasion. Sitting and standing for long periods of time. Ability to work in dusty and dimly lit spaces for hours at a time. DESIRABLE REQUIREMENTS Experience with Windows 11 migration or refresh projects. Familiarity with BrightSign, media players, or headless computer upgrades. Exposure to airport systems or working in a regulated environment. Knowledge of Power BI or PowerPoint. Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply. The projected hourly range for this position is $18-20/hr. On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction. Primary Responsibilities, Essential Functions and Requirements: Supervision and mentorship of employees at local and remote locations Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service. Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis) Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews. Sustain project updates and status reports to leadership on a regular basis Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures. Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems. Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion. Maintain desktop application inventory and assist with software licensing maintenance Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase Define and maintain security procedures and policies; enforce these policies with ITSS team members Monitoring, supporting, and troubleshooting systems issues Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Manage and mentor student-work studies Continue training for ITSS team members on processes and procedures. Requirements Experience and Qualifications: Possession of relevant industry certifications is highly advantageous Extensive operations experience in IT support and management Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties A minimum of 5 years of management experience, coupled with a robust technical background Proficiency in managing a team Flexibility to work a schedule that may include nights and weekends Exceptional communication skills and a proven track record of delivering excellent customer service In-depth knowledge of technology platforms within the higher education sector Strong analytical and problem-solving capabilities Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite Advanced troubleshooting skills for Windows Server operating environments Advanced troubleshooting skills with Network devices Proficiency in supporting AV technologies for classrooms, lectures, and performance halls Ability to effectively communicate technical topics to individuals with varying levels of technical expertise Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals Education, Certifications and Licensures: Bachelor of Science, Computer Science, MIS degree or equivalent experience Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday. We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary. Responsibilities: Responsibilities include but are not limited to: · Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment. · Maintain switch and test gear in lab environment · Update and write module specification pertaining to EEPROM and low-speed signal path · Debug and resolve issues related to transceiver electrical interface · Drive failure analysis to reach design solutions and corrective actions · Perform Pre-Inventory quality control testing · Testing of Networking Equipment · Qualifying incoming products · Assist with lab maintenance cleaning lab and replacing expendable equipment · Assist with inventory management · Assist with keeping coding database for optical transceivers and networking accessories · Assist with keeping parts and descriptions database for optical transceivers and networking accessories · Assist with packaging and shipment of orders as needed · Assist with company IT related issues · Assist other departments as requested (IT, Software Development, Logistics ext.) · Ability to perform other duties as requested and assigned · Other duties may be assigned Preferred Skills/Abilities: · Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol) · Basic Cisco CLI knowledge · Enjoy Solving Puzzles · Detail Oriented · Self Driven · Works well with others · MS office, Adobe, Excel, Visio Bonus Qualifications: · Familiar with UART, SPI or I2C · Knowledgeable in Hexadecimal, Encryption Physical Requirements: · Must be able to life up to 50 pounds at a time · Prolonged periods of sitting at a desk and working on a computer Company Description: Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment. Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment. "Providing Choice in IT" Why Work Here? Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay. Address 14900 James Rd Suite 200 Rogers, MN 55374 USA Industry Business Information Technology

We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. Position Summary: The IT Manager is responsible for overseeing the organization's technology infrastructure, systems, and support operations. This role ensures that IT systems are secure, reliable, and aligned with business needs while supporting day-to-day operations across the organization. The IT Manager will manage vendors, lead IT initiatives, and serve as a key partner to leadership on technology strategy and improvement. Responsibilities & Duties: Oversee day-to-day IT operations, including hardware, software, networks, and user support Ensure timely resolution of IT issues and service requests Maintain system uptime, performance, and reliability across all locations Manage IT helpdesk processes, documentation, and SLAs Manage servers, networks, cloud services, and telecommunications systems Oversee user access, permissions, and device management Support business systems including ERP, HRIS, CRM, and other enterprise applications Lead system upgrades, implementations, and integrations Maintain cybersecurity standards, data protection, and backup/recovery protocols Implement and monitor security policies, controls, and incident response plans Ensure compliance with internal policies and applicable regulatory requirements Manage relationships with IT vendors, MSPs, and service providers Negotiate contracts, licenses, and service agreements Develop and manage the IT budget, tracking costs and optimizing spend Partner with leadership and department heads to understand technology needs Provide guidance and recommendations on technology strategy and improvements Create and maintain IT policies, procedures, and documentation Qualifications: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred At least 5 years of progressive IT experience, including systems administration and support 1-3 years of experience in an IT leadership or management role Experience in a private, multi-site, or growing organization Familiarity with ERP, HRIS, and financial systems Experience managing MSPs or outsourced IT partners Strong knowledge of networks, servers, cloud environments, and cybersecurity best practices Experience supporting business applications and end users in a multi-location environment Strong problem-solving, communication, and organizational skills Other: All offers of employment are contingent upon a drug panel and a background check Valid Driver's License is required Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.

Responsibilities Peraton requires Information Technology (IT) Specialists to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This position is located at Camp Lemonnier, Djibouti (SOCAF). The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. The IT Specialist is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, network, and AV equipment. Duties include but are not limited to: * Supporting the installation, tuning, testing, operating, monitoring, upgrading, patching, break/fix, defense, and management of LAN and WAN routing and switching infrastructure hardware and software * Providing LAN and WAN services including planning, designing, engineering, installing, configuring, operating, monitoring, maintaining, defending, troubleshooting, upgrading and repairing LAN and WAN infrastructure and hardware * Supporting messaging services including email, chat, and VTC sessions on behalf of end users to ensure proper operation * Troubleshooting, analyzing, and isolating the root cause of IT infrastructure or service incidents, return impacted system to operations, and recording detailed resolutions in the ITSRM tool * Planning, installing, configuring, operating, maintaining, defending, managing, repairing, and updating the VTC and VoIP endpoints including performing software updates, account management, and conference scheduling assistance * Scheduling, coordinating, and administering multiple simultaneous VTCs * Recommending upgrades to VTC systems at least annually and incorporate approved upgrades when acquired by the Government * Installing, configuring and maintaining desktop and laptop PCs, and peripherals, such as multi-function printers and VoIP endpoints * Support account management, PKI management, residual vulnerability patching, and software installation requests on TS enclave Qualifications Required Qualifications: * Minimum of 12 years with AS/AA; 10 years with BS/BA; 8 years with MS/MA; 5 years with PhD; 14 years of experience with H.S. * DoD TS/SCI clearance is required for this role * DoD 8570.01-M IAT II certification * CCNA Certification * Significant experience in troubleshooting campus area network infrastructure, specifically in an 802.1x environment and with leveraging Cisco ISE * Demonstrated experience in configuring, loading, and troubleshooting ViaSat HAIPE network encryption devices, such as KG-255x * Demonstrated experience in configuring network devices to be compliant with DISA STIGs and resolving deviations identified in vulnerability scans * Must be flexible with scheduling, able to work nights/weekends, holidays as needed * Complete and clear fitness for duty evaluation and maintain fitness for duty and complete an evaluation annually * Attend and clear CONUS Replacement Center (CRC) Desired Qualifications: * CCNP Certification #SITEC2025 Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

RAYUS now offers DailyPay! Work today, get paid today! is $69,000.01-$108,000 based on direct and relevant experience. RAYUS Radiology is looking for an IT ServiceNow Administrator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an IT ServiceNow Administrator, you will be responsible for configuring, maintaining, and optimizing the ServiceNow environment to ensure efficient incident management, change control, asset tracking, and service delivery across the IT department. This position is full-time, working Monday - Friday 8:00am - 5:00om CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (40%) Platform Administration & Workflow Optimization Maintain the day-to-day operation and configuration of ServiceNow including user management, workflows, forms, UI policies and actions, Client script, business rules, notifications, and catalog items. Monitor system health, performance, and integrations to ensure reliability and compliance. Perform routine platform maintenance, including upgrades, patching, performance monitoring, and troubleshooting technical issues. Customize and manage Service Portal, Request, Incident, Problem, and Change Management application configurations specific to radiology systems (PACS, RIS, voice recognition, DICOM workflows). Manage user access, roles, permissions, and security ACL's while monitoring user activity and ensuring data integrity through imports, exports, and CMD supporting health checks. Develop and optimize radiology-specific service catalogs and knowledge articles for clinical and support staff (30%) Integration, Automation, Reporting & Analytics Support integration between ServiceNow and other clinical systems (e.g., Active Directory, asset management platforms, imaging modalities, or monitoring tools). Automate common ITSM tasks using flow designers or scripting to reduce manual workload. Generate dashboards and reports for radiology IT performance metrics, SLA tracking, and incident trends to inform operational improvements. Provide regular updates to stakeholders, including leadership and IT service managers. (15%) Compliance and Security Ensure ServiceNow workflows and data handling comply with healthcare regulations such as HIPAA, JCAHO, and internal IT security policies. Manage role-based access controls and participate in periodic audits and assessments. (10%) Collaboration & Knowledge Sharing: Partner with various teams within IT to ensure alignment on services and support models. Participate in Change advisory boards (CAB) and support release planning and documentation. (5%) Other Duties as Assigned

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment. Responsibilities Essential Job Functions * Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate. * Evaluate and recommend solutions for network equipment and communications. * Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways. * Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures. * Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers. * Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigationemediation and administration of the corporations SAN. * Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan. * Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions. * Monitor network performance (availability, utilization, throughput and latency). * Update Key Performance Indicators (KPI's). * Perform risk assessment, problem management, and resolution. * Support and comply with the company Quality System, ISO, and medical device requirements. * Read, understand, and follow work instructions and standard work * Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance * Understand customer needs and the core business markets we serve * Ensure business systems are implemented, maintained, and functioning properly * Participate in required company meetings * Maintain an organized work area (5S) * Participate in the Operational Excellence Program * Complete all other work duties as assigned * Ability to work in a manufacturing environment. Qualifications Minimum Requirements, Education & Experience * WatchGuard Firewall experience - Required * VMware experience * Advanced Server OS support * Active Directory Experience * Associate degree in an IT--related field * Competence in LAN/WAN technology including VPN, TCP/IP. * Experience with Cisco and HPE switching equipment * Experience with cloud and/or hybrid architecture for compute and storage. * Clear and effective verbal and written communication skills * Attention to detail * Organizational skills * Ability to work in a fast-paced team environment * Ability to prioritize and multitask Desirable Criteria & Qualifications * Bachelor's degree in Computer Science or related IS field * Experience with ERP, CRM, and other Business Systems * Certificates in Project Management * Continuing Education; including participation in local chapters, associations, and/or organizations Pay Range USD $81,000.00 - USD $101,200.00 /Yr. Pay Range Details This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range. Company Benefits All Employees: Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees. 20+hours: Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. (Some benefits are subject to eligibility criteria.) Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Greetings from Teceze! I'm reaching out to confirm the details for the IT SUPPORT ENGINEER - BACK FILL (Temporary Support for Primary Engineer) to join our team in support of our esteemed client. The position is based at Jackson MN, Please review the information below and confirm your acceptance. Position: Field IT Support Engineer - Back fill (Temporary) Location: Jackson MN Onsite Role Temporary Job Summary The Field IT Support Engineer (Backfill) will provide temporary onsite technical support to ensure uninterrupted IT operations during the absence of the primary support engineer. This role involves troubleshooting hardware/software issues, handling user requests, and maintaining IT infrastructure. Basic knowledge of network devices including switches, routers, and wireless access points (preferably Cisco, Riverbed). Understanding of VLAN configurations, including assigning switch ports to specific VLANs. Ability to patch phone ports to network switches as required. Basic troubleshooting of Avaya VoIP phones, including simple configuration checks. Troubleshoot fiber link issues between switches; identify visible errors and clearly communicate findings to remote support teams. Ability to troubleshoot and replace network switch chassis blades when necessary. Key Responsibilities Provide onsite L1/L2 IT support for all users during primary engineer's absence. Troubleshoot and resolve issues related to desktops, laptops, printers, network connectivity, and mobile devices. Support M365, Outlook, Teams, OneDrive, and user account management. Handle Azure AD-related tasks: password resets, access issues, group assignments. Manage ticketing activities using ServiceNow (incident, service requests). Perform basic network checks (LAN/Wi-Fi, switches, IP configurations). Support audio-video (AV) systems, conference rooms, and meeting setups. Provide VIP support for senior leadership. Handle printer, scanner, and industrial scanner troubleshooting. Assist with system updates, installations, and replacement of faulty hardware. Ensure documentation and daily reporting of issues handled. Required Skills L1/L2 IT support experience (1-3 years preferred) Strong knowledge of Windows OS, M365, and basic networking Hands-on experience with ServiceNow or similar ticketing tools Hardware troubleshooting expertise (laptops, desktops, printers) Good communication and customer service skills Ability to work independently onsite

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training