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Information technology technician jobs in Missoula, MT

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  • MSSP IT Support Specialist Position

    Hoplite Industries

    Information technology technician job in Bozeman, MT

    * Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. *Hoplite Industries* *Bozeman, MT* We are seeking a highly motivated and detail-oriented IT professional to join our team at Hoplite Industries. As a MSSP IT Support Specialist, you will play a critical role in providing top-notch technical support to our clients, ensuring the security and integrity of their IT systems. This is an exciting opportunity for individuals with a passion for cybersecurity and a desire to learn and grow in the industry. * *Troubleshooting & Support:* Investigate and resolve technical and user issues related to network, system, and application problems. * *Communication: *Provide clear and concise communication to clients through written tickets and phone calls, ensuring timely and effective resolution of issues. * *Collaboration: *Work closely with our team of engineers to assist with seamless delivery of services and support. * *Documentation: *Record technical steps, findings, and decisions in our ticketing system and detail new processes and procedures in internal documentation to assist with future issues. This is an in-person position, so only candidates who live in or close to Bozeman, MT will be considered. Working as a MSSP IT Support Specialist at Hoplite offers incredibly valuable entry level experience in the cybersecurity industry, so we encourage you to apply if this sounds like an exciting position! *Experience* * While not required, experience in the following areas would make your training easier: * Computer Science * Computer Engineering * Networking * SIEM and SOAR platforms * Windows Active Directory * M365 Entra ID, Azure, and Defender * Customer Service/Support *Requirements* * Must be a US citizen * Must be able to pass a background check * Must live in or close to Bozeman, MT * Possess a strong desire to learn * xevrcyc Ability to communicate clearly in high stress situations * Ability to professionally interact with customers through written tickets and phone calls If you're excited to learn a lot about real-world cybersecurity and get a foothold in the industry, we can't wait to talk with you! Job Type: Full-time Pay: From $50,000.00 per year Benefits: * Health insurance * Paid time off * Professional development assistance Language: * English (Required) Location: * Bozeman, MT 59715 (Required) Ability to Commute: * Bozeman, MT 59715 (Required) Work Location: In person
    $50k yearly 2d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Missoula, MT

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 1d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Information technology technician job in Missoula, MT

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $47k-69k yearly est. 1d ago
  • IT Technician

    Univision Computers 4.1company rating

    Information technology technician job in Missoula, MT

    Who are we? Univision Computers provides Managed Information Technology services to clients. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is headquartered in a beautiful, new 2-story office building located in Missoula and has remote branches across the amazing states of Montana and Washington. Teamwork is not just a buzzword at Univision, it is a core value. We have a very collaborative work environment where we all have each other's backs. We also believe in accountability and trust. Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We have a very relaxed but fast-paced work environment. We have regular company sponsored events and many employees do activities outside of work together. We pride ourselves in placing the right people for the right seat, and hope you are that individual we're seeking for this position. What is it like as an IT Technician at Univision? IT technicians are many times the first point of contact with customers reporting problems or requesting service. Customers having great customer service experience is critical, so you must be great with people on the phone and via electronic means. Technicians start their journey at Univision with a detailed onboarding process. During this time, you shadow and are shadowed by experienced teammates that show you the ropes. We believe in progressive responsibility based on ability. The more you learn the more you can do. Initially you will be identifying/triaging problems and working on lower-level issues. As your skills increase, you will be given more advanced problems to work on NOTE: We are currently looking for applicants who can work in an in office environment in the Missoula, MT area. Duties/Responsibilities: Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements to procedures. Effectively work at our office location in Missoula, MT. Qualification/Requirements: Knowledge of computers and networking. Ability to build and repair computers. Proven ability to provide clear and concise customer service to clients verbally and electronically. Valid Drivers License as may need to drive to client locations. Understanding of Microsoft Operating Systems, Office 365, and other software skills. Any IT Experience is desirable including working on friends and family's computers. Formal IT training is desirable but not required - College, Certifications etc. Some of the excellent benefits you will receive: Competitive Base Salary (DOE) Medical, Dental, Vision Insurance available Retirement Plan with a Company Match after one year of employment Flexible Work Hours Remote-work friendly environment Dog friendly office environment Note: All employees are subject to a Criminal Background Check. Univision also employs a pre-employment screening process that you will be required to complete if offered a position. We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas currently.
    $38k-45k yearly est. 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology technician job in Missoula, MT

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • IT Field Support Technician_Missoula

    Gr8Ttek, LLC

    Information technology technician job in Missoula, MT

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR s4HlwDgdhz
    $27k-45k yearly est. 10d ago
  • IT Field Support Technician_Missoula

    Gr8Ttek

    Information technology technician job in Missoula, MT

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $27k-45k yearly est. Auto-Apply 60d+ ago
  • IT Support Technician - Tier I

    Columbia Falls School District 6

    Information technology technician job in Montana

    Columbia Falls School District 6 is seeking an IT Support Technician to provide internal technology support for staff and educators. The ideal candidate will have a strong blend of technical expertise (Ideally in Google administration and general PC support) along with customer service skills, with a passion for both technology and helping others. This position involves supporting a wide range of software and hardware across the district. Key responsibilities include: Administering and maintaining CFSD6's IT infrastructure Supporting both installed and cloud-based software systems Assist in asset management tracking system Managing user authentication and access Assisting with the setup and integration of general EDU/learning technologies Advising departments on general technology-related needs Providing front-line technical support during (occasional) high-volume periods The technician will primarily work from the district's central IT office, with regular travel to schools throughout the district to support end users and conduct training. A valid driver's license is required. TERMS OF EMPLOYMENT: 12 months/year HOURS: 8 hours/day, 8:00 a.m. - 4:30 p.m. Monday - Friday POSITION CLOSES: Open until filled BENEFITS: Competitive healthcare package Voluntary vision and dental insurance 3 weeks paid vacation leave Paid sick leave 11 paid holidays, including 5 days from Christmas Day to New Year's Day Employee Assistance Program Montana Public Employees' Retirement System Life Insurance (employer paid) Reports To: Director of IT ESSENTIAL FUNCTIONS: Perform hardware and software troubleshooting for Chromebooks/ChromeOS devices Perform hardware and software troubleshooting on Windows devices Perform other various hardware and software troubleshooting Perform hardware and software troubleshooting on iOS devices Assist in IT inventory maintenance Machine imaging &/ deployment Application maintenance/deployment in Google Admin Center & JAMF Resolve printer related issues, assist in printer setup & deployment. Basic network troubleshooting Basic anti-virus troubleshooting/maintenance Basic email troubleshooting Basic phone/VOIP troubleshooting Ability to remotely (familiarity of use of RMM) & in person assist in technical issues. Excellent bedside manner/approach (especially when assisting clients who are less technically advanced) Positive, can-do demeanor amongst occasionally stressful situations Ability to be a team player at all times Ability to maintain regular and acceptable attendance levels. Ability to maintain confidentiality of district data. Only minimum duties are listed. Other functions may be required as given or assigned. DESIRED QUALIFICATIONS: Familiarity with the below products: Sophos AssetTiger Atera Remote Desktop Macrium Reflect Google Admin Center JAMF Active Directory Interest/passion in technology 2+ years of experience in a technology support role Completion/Ability to complete any applicable certifications Experience in education technology. EQUIPMENT USED: A variety of electronic and technology devices, copier/printer, telephone/voice mail, fax. WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works inside, but will travel to different buildings within the District. The employee must be able to meet deadlines with time constraints. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit for long periods of time in front of a computer; occasionally walk and stand; twist at neck, bend at waist; kneel; stoop; and crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The employee is required to be able to hear conversations in school environments. May be required to lift or move up to 50 pounds. MENTAL/MOTOR DEMANDS: While performing the duties of this job, the employee rarely performs routine work. The employee frequently exercises flexibility (ability to shift from one task to another). Guidance and reinforcement are usually available. The employee frequently works within time constraints and maintains attentiveness intensity. The physical demands, work-environment characteristics, and mental/motor demands described within this are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For those classified employees employed under a written contract for a specified term, nothing contained in this job description shall create a property right beyond the specified duration of the employment contract. APPLICATION REQUIREMENTS An application is considered complete when all of the items listed below are received on or before the closing date. Only complete applications are eligible for screening. Supplemental documents, such as those listed below, can be uploaded in the attachment page of the application, and MUST be in a pdf format. Cover letter. Current resume. Three (3) letters of recommendation, within the past three years and preferably from previous employers. Please attach all letters of recommendation in one document. Driving Record - Copy of your current driving record from the Department of Motor Vehicles (******************************** If hired, applicant will need to complete the following: Fingerprinting - This district requires final candidates to pay for their own background check. Fingerprinting is done by appointment only; please call Karla Therrien at **************, ext. 1421. The cost is $30.00, payable by cash or check only, at the time of service. MMR immunization records - If born after December 31, 1956, you will need to provide proof of immunity (titer test) or medical records verifying that your Measles, Mumps, and Rubella (MMR) vaccinations are up-to-date before the first day of work. All employment offers are contingent upon providing complete MMR records, satisfactory results of the background check, and Board approval.
    $34k-53k yearly est. 60d+ ago
  • IT Support Specialist

    City of Whitefish, Mt 3.7company rating

    Information technology technician job in Whitefish, MT

    General Purpose The City of Whitefish is actively recruiting for an IT Support Specialist to join our Finance Department. We welcome your inquiries and encourage you to apply! If you have a passion for serving the public sector, this may be the perfect fit for you. One of the fastest growing cities in Montana, Whitefish is consistently rated one of the best small towns in America and was named one of the top 25 ski towns in the world by National Geographic. It is located on the shores of Whitefish Lake and the base of Big Mountain - home to Whitefish Mountain Resort. Whitefish also boasts over 36 miles of natural surface single-track mountain biking and hiking trails with 10 trailheads, golfing, world class dining, two professional live theater companies, and is only thirty minutes from Glacier National Park. This position is part-time and will be working 20 hours per week, 4 hours per day, 5 days per week. Benefits of working for the City of Whitefish include: * Health, Dental, Orthodontic, and Vision Insurance - Employer/employee contribution to monthly premium will be at a prorated amount. * Generous employer contribution toward Health Savings Accounts (HSA) for those who choose the High Deductible Health Plan (HDHP) * Free annual biometric screening - Employee and spouse/partner can earn up to $200 incentive for participation * City Wellness Program - City pays $30 per month to employees to use toward wellness * Corporate rate membership to The Wave health club (billed to City and deducted through payroll) * Montana Public Employees Retirement System (PERS) - includes employer and employee contributions * Paid leave (vacation, sick, holidays, personal day) * $25,000 employer paid Life and Accidental Death & Dismemberment Life Insurance Policy for employee and $5,000 for spouse/dependents * 125 Cafeteria Plans - Optional Pre-Tax Flexible Spending Account (FSA) and Dependent Care Account (DCA) * Free Employee Assistance Program - 6 free counseling sessions per issue, per person in household * Optional Deferred Compensation Plan (457) - Pretax and Roth Available * Optional Aflac Plans including Accident, Short-Term Disability, Cancer, Hospital and Critical Illness * May be eligible for Public Service Student Loan Forgiveness under the Public Service Loan Forgiveness Plan (PSLF) - click here to learn more and to understand your eligibility * City paid continuing education, training and development (as approved by supervisor and City Manager) * FMLA -up to 12 weeks of unpaid, job-protected leave per year (rolling calendar year) available after working 1250 hours within previous 12 months and employed for 12 months for qualifying events. Accrued leave utilized concurrently. * Bereavement Leave - up to 5 paid days off for death of immediate family member * Jury & Witness Duty Leave * Military Leave * Eligible to earn Compensatory Time (additional paid leave of 1.5 hours earned for each hour worked in a qualified and approved OT event) * 15% -20% discount on Verizon voice plans and select data plans * T-Mobile exclusive offers with Work Perks - 15% off the Go5G Plusor Go5G Next rate plans * AT&T discounts also available * Parks & Recreation After School and Summer Day Camp services provided at no cost to employees * Whitefish Workforce Assistance Program - designed to help full-time, part-time and seasonal equivalent employees to successfully live and work in the Whitefish area by providing rental assistance - click here to learn more and understand your eligibility. APPLY BY: Applicants are required to submit a cover letter and resume with their online application. For assistance with online application process, please contact the Human Resources Department at ************ or email **********************. EOE-AA-M/F-VET-DISABILITY GENERAL PURPOSE Performs a variety of administrative and technical functions to assist City departments with IT (Information Technology) support. SUPERVISION RECEIVED Works under the direct supervision of the IT Administrator or designated supervisor. SUPERVISION EXERCISED May exercise project specific supervision over consultants or support staff as needed and assigned. Job Duties ESSENTIAL DUTIES AND RESPONSIBILITIES The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by the IT Support Specialist. The following duties are typical for this classification and are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. This position serves an important role in the operations of the City and requires a consistent and dependable presence during assigned hours of work. It is expected that every employee should be on time, fully prepared, every day that the employee is scheduled to work. Provides general helpdesk computer, printer, multi-function device, network, and phone system support for various departments as needed. Installs and upgrades desktop hardware, software and peripheral equipment and configures system for optimum operations following best practices. Analyzes and/or resolves hardware, software, and applications problems for network and stand-alone computer systems and network resources. Coordinates the resolution of network hardware, software and applications problems between technical, support and customer personnel. Maintains IT asset inventory; schedules and maintains upgrade/replacement schedule. Reports hardware failures to appropriate vendors via telephone or on-line systems. Evaluates user hardware and software needs and assists with acquisition of approved equipment and software. Researches and acquires knowledge of computer hardware and software available to users. Ensures data/media recoverability with a schedule of backups and archive operations. Administers email; maintains email system, user management, discovery and hold, retention policies and data loss prevention. Monitors network performance; troubleshoots network problems; collaborating with network design engineer on network optimization. Provides for network security by establishing and enforcing policies; defining and monitoring access. Assists with City rules for information technology projects and business objectives, processes and environment. Performs all duties in conformance to appropriate industry safety and security standards. Performs other duties consistent with the scope, role, and function of this classification. PERIPHERAL DUTIES Must be available to respond to emergencies after hours, weekends and/or holidays as necessary and requested. Desired Minimum Qualifications Education and Experience: 1. Bachelor's degree or Associate of Arts degree at a technical or vocational school in information technology, or engineering. * AND- 2. Two years of experience providing user support in the operation, maintenance, and implementation of applications programs on multiple platforms including mainframe, midrange, client/server, desktop computer and networks. * OR- 3. Any equivalent combination of education and experience. Necessary Knowledge, Skills and Abilities: 1. Principles of and current trends in information technology including systems software and hardware technologies for mainframe, server, personal computer and client server environment. 2. Information technology security methods. 3. Currently available commercial off-the-shelf software. 4. Disaster planning and recovery methods. 5. General computer architecture including application life cycle, central processing unit, memory allocation, peripheral devices and input/output methodologies. 6. Various hardware platforms and multiple desktop software including electronic mail systems, spreadsheets, word processors, database, presentation graphics, client/server applications, emulators, communications protocols and intranet/internet. 7. Personal computer and local-area-network troubleshooting techniques, configurations, specifications and requirements. 8. Problem tracking software tools, security and quality assurance policies and procedures, document workflow processes, and remote access software and techniques of connectivity. 9. Technical documents protocols including manuals, schematics, procedures and specifications. 10. Communications protocols, telecommunications and information processing environments. 11. Backup and recovery methods, wiring capacities and limitations, intranet and internet technologies. SPECIAL REQUIREMENTS Must possess a valid Montana State driver's license or have the ability to obtain one within sixty days of employment. Must pass background check. Supplemental Information TOOLS AND EQUIPMENT USED Server computing; including physical and virtual environments. Operating systems; including Microsoft Windows, Servers. Personal computing; including programs such as Microsoft Word, Excel, Access, PowerPoint, and Outlook. Microsoft Office 365 administration; including User Portal, Exchange, SharePoint, and OneDrive. Smart phone; mobile radio, motor vehicle, copy and fax machine. Network devices, including switches, routers, hubs, firewalls and radio mesh. Network testing devices; network cable crimper/cutter. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls, reach with hands and arms, stand, sit and talk or hear. The employee is regularly required to stoop, kneel, crouch and crawl. The employee is occasionally required to walk, climb, balance and smell. Hand-eye coordination is necessary to operate drafting instruments, computers and various pieces of office equipment. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a professional office and the noise level is usually moderately quiet. Some exposure to outdoor work is required in the inspection of various land use developments, construction sites, or public works facilities. May occasionally be subjected to wet, cold and/or icy conditions. SELECTION GUIDELINES Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Whitefish is an Equal Opportunity Employer. In compliance with the American with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Whitefish does not discriminate on the basis of disability, race, color, religion, creed, political idea, sex, age, marital status, physical or mental disability, national origin, sexual orientation, or gender identity and/or expression in its hiring or employment practices.
    $36k-69k yearly est. 14d ago
  • Power Systems Field Technician

    Western States Careers

    Information technology technician job in Missoula, MT

    This position is responsible for performing contracted routine services for customers under supervision. Fields of service are limited to “Power Systems” products that include, but are not limited to, electric power generation (diesel and gas), diesel industrial engines, automatic transfer switches and other system related components. SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day . We strive for EXCELLENCE in all we do and are proud to be a “play to win” organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization. We drive INNOVATION by challenging the status quo and embracing change. ESSENTIAL FUNCTIONS: Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non Caterpillar branded products. Assists senior technicians with load bank testing including cabling and cable termination. Performs basic troubleshooting and repairs. Assists EPG Field technicians and EPG Specialty Field Technicians as required. Performs detailed inspections on electric power generation and industrial engine products. Prepares service reports that accurately documents activities, issues and up-sell opportunities. Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner. Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image. Adheres to all customer requirements while on job site. Adheres to all customer care standards. Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards. May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives. Work within and promote corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE SKILLS AND ABILITIES: Excellent customer service skills. Ability to work overtime with minimal notice required. Ability to travel frequently with the potential of overnight stays. Knowledge and use of Microsoft computer products or other comparable systems required. Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public. Knowledgeable in electric power generation systems. Consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Associate Degree from an accredited vocational school preferred or comparable work experience required. 3 years experience with troubleshooting and maintenance methods for “Power Systems” products required. Must own required tools. Must meet DOT requirements. Must be able to communicate (speak, read, comprehend, write in English). PHYSICAL CHARACTERISTICS: Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting. Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach. Must be able to meet all safety requirements for applicable safety policies. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety-sensitive.
    $36k-48k yearly est. 30d ago
  • IT Marketing- Crop Intern (Summer 2026)

    QBE Insurance Group Limited 4.9company rating

    Information technology technician job in Missoula, MT

    Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to support a designated business by undertaking operational or administrative work, contributing to the team's work agenda under close supervision. The role aims to provide practical work knowledge of the general insurance industry and exposure to business areas within the organisation. Title: IT Marketing- Crop Intern (Summer 2026) This internship will be based out of either the Fargo, ND or Missoula, MT office and will require 4 days in the office. The opportunity: As a Marketing Intern, you'll assist the team in creating and coordinating digital marketing activities that help build our brand and connect with customers. You'll gain hands-on experience working with our IT marketing team and learn how marketing campaigns and content come together. This is a great opportunity to explore the field and build practical skills in a collaborative environment. * Location: Fargo, ND or Missoula, MT * Work Arrangement: This role is for candidates located in Fargo, ND or Missoula, MT ONLY {M-F 37.5 hours} * The Pay Rate for this role is between $20.00 and $21.00 an hour Responsibilities: * Conducting minor assignments under close supervision * Organizing and prioritizing job tasks. * Following policy, process and procedures. * Contributing to team projects. * Support the marketing team in organizing and coordinating campaign tasks. * Help review and update digital content across platforms like LinkedIn and email. * Assist with basic reporting and tracking of campaign performance. * Learn how marketing tools are used to reach different audiences. Qualifications: * Completion of High School Diploma/GED * Current enrollment in a Bachelor's program * Must be returning to college/university upon completion of internship * Course work or relevant experience with demonstrated achievements * Ability to work from June 1st, 2026, to August 7th, 2026 Preferred Competencies/Skills * Follow established guidelines to focus on details and complete tasks attentively and thoroughly * Communicate information in a clear, well-organized, and professional manner * Understand customer needs and goals actively look for ways to meet them * Multi-task and handle competing priorities * Escalate issues when necessary * Show drive and initiative * Be a willing, effective, and efficient learner * Professional, polished, poised and positive demeanor * Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow * Use multiple resources to gather and review information and use logic to address work-related issues and problems Why QBE? What if you could have a positive impact - at work and in the world? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact. Join us now, so you can be part of our success - and we can be part of yours! *************************************************** QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information. Equal Employment Opportunity: QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship. Supplementary information Skills: Collaboration Tools, Communication, Critical Thinking, Data Entry, Document Management, Email Management, Financial Products, Hands-On Learning, Intentional collaboration, Managing performance, Microsoft Applications, Report Writing, Research Analysis, Self Motivation, Time Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
    $20-21 hourly Auto-Apply 57d ago
  • IT Specialist

    Park Side 3.8company rating

    Information technology technician job in Montana

    About the role Responsible for repairing, maintaining, upgrading, and installing computers and related peripheral equipment. Performs diagnostic testing to determine the source of problems and makes necessary repairs. Ensures preventive maintenance schedules are followed. Maintains activity logs and completes data backups. Assists credit union personnel as required. Efficiently handles installation of new systems and equipment. Maintains testing equipment and repair tools. Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness. Assists IT Manager or VP of IT in researching, planning, and implementing new technologies to improve member access and staff efficiency. What you'll do Gathers information from users detailing equipment problems with servers, computers, and scanning equipment. Operates equipment to check reported problems or errors. Assumes responsibility for troubleshooting, analyzing problems, and making repairs on computers and peripheral equipment. Performs routine preventive and diagnostic procedures and maintenance on computers, systems, and peripheral equipment. Follows manufacturer's recommended schedule of maintenance. Assumes responsibility for testing and deployment of all applicable OS and software patches for servers and workstations (both Microsoft and third party). Establishes a process for relevant pre-deployment testing and maintains an installation schedule that doesn't impede other network tasks, such as automated server backups. Analyzes cabling requirements and arranges for or installs cabling and patch cables as needed. Actively tries to minimize downtime of network or systems to ensure high standard of service to employees and members. Assumes responsibility for setting up and installing new systems, servers, computers, and equipment and for performing upgrades on existing equipment. Replaces defective parts or makes repairs as necessary to solve problems, and tests machines after repairs are made to ensure adequate problem resolution. Assist in assessment, coordination, and installation of building security to include alarms and surveillance systems. Oversee IT-related training for all credit union staff to include annual security training. Keeps management informed of department activities and of any significant concerns. Attends and participates in meetings as required. Completes reports, records, and other documentation as required. Ensures Department work areas are clean, secure, and well maintained. Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion. Performs other job-related duties as assigned. Qualifications A high school education or equivalent. Two or more years of similar or related experience preferred.
    $64k-90k yearly est. 47d ago
  • IT Support Tech

    Billings Flying Service

    Information technology technician job in Billings, MT

    The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.
    $34k-53k yearly est. 10d ago
  • Cybersecurity-IT Specialist

    Nemont 3.5company rating

    Information technology technician job in Scobey, MT

    Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Company's information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices. Essential Job Duties and Responsibilities Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals). Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems. Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks. Learn about the latest “best practices” to patch or remediate potential security risks. Advise employees of potential risks and coordinate responses to potential problems and/or incidents. Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks. Make recommendations of new tools or practices as they relate to cybersecurity. Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees. Coordinate and document appropriate response to valid incidents. Consider practices, policies, and procedures that affect the security of company networks and data. Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats. Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities. Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security. Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses. Report on found issues and provide recommendations on practices or technological solutions to remediate them. Meeting and maintaining compliance with local, state and federal regulations across all areas of this role's oversight is an expectation and key objective. Uphold and demonstrate your commitment to Nemont's values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind-Our actions make a difference, Be Trustworthy-Do the right thing, take responsibility for our actions, and honor our commitments, and Be United-People are our purpose; unified teams build the strongest networks. Performs various other IT related functions and duties as assigned. Additional Job Duties and Responsibilities Perform other duties and responsibilities as required to fulfill job function or as assigned. Knowledge, Skills, and Abilities Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts. Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances. Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the company's security posture. Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns. Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment. Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information. Time Management: Requires the ability to use one's work time effectively and productively, Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction. Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization. Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks. Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level. Integrity: Successful performance in this role requires being honest and ethical. Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction. English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand. Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand. Education/Experience Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be: Successful completion of a 4-year / Bachelor's Degree in Cybersecurity, or a similarly related field of study. Or an additional 5+ years' successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement. A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions. A valid, state issued, and insurable drivers' license. Physical Demands Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job. Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions). Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting. Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others. Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE). Must be able to lift 30 pounds at times. Must be able to access and navigate each department at the organization's facilities. Working Schedule and Conditions Monday through Friday, flexible and variable work schedule. Normal office environment with little exposure to excessive noise, dust, temperature and the like. Moderate to extended viewing of CRT screen. Drive to various locations on a regular basis. Additional Information This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
    $66k-89k yearly est. 60d+ ago
  • IT Support Tier 1 - Missoula, Montana

    Elm Utility Services

    Information technology technician job in Missoula, MT

    ELM Utility Services, with over 1300 employees nationwide, has an outstanding opportunity as an IT support position available in Missoula, Montana. This is an opportunity to be a part of one of the largest and most respected companies in the utility locating industry. ELM is a great place to build your career while also offering excellent compensation and a comprehensive benefits package. The ideal candidate will provide end-user phone, e-mail, and remote support on proprietary systems, support company computer applications & platforms, troubleshoot technical problems, and advise on appropriate action when necessary. Main Responsibilities: Diagnose and resolve technical hardware & software issues Research technical questions using available information resources Log all help desk interactions and redirect problems to appropriate personnel Identify & escalate situations requiring urgent attention Track & route problems, requests, and document resolutions Stay current with system information, changes, and updates Respond to requests for technical assistance via phone/remote Minimum Education/Experience: 2-years' Experience in a related field 2+ years proven experience in a structured support environment preferred Previous Phone/Laptop repair experience strongly preferred Tier 1-2 application and MS support experience desired Network & server support experience desired Attention to detail & a customer service mindset required Pay & Benefits: Company Paid Life Insurance Paid-Time Off accrual (PTO) Vacation/Sick Time 6 Paid Holidays All equipment as needed is provided to each employee 401(k) plan Paid hands-on training Annual reviews with the potential for increases Hourly pay depending on experience $20-$22/hour Medical, Dental, Vision, Voluntary Life, and Disability Insurance WE ARE AN EQUAL OPPORTUNITY EMPLOYER View all jobs at this company
    $20-22 hourly 30d ago
  • Peer Support Technician - PACT (Helena, MT)

    Aware 4.3company rating

    Information technology technician job in Helena, MT

    Requirements Talents, skills, and abilities: A High School Diploma or HSE is required, along with past employment experience. It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required. Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people. As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources. The Peer Specialist should also be someone who possesses the fundamental skills to meet the job requirements. The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services. The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs. They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment. The Peer Support Technician must obtain required certification (Peer Support Specialist Case Manager, complete within 6 months of hire date) as follows: Complete 40 total hours of training. An assessment completed no longer than 90 days prior to sending in the application. PST will be assessed by AWARE's LCSW, LCPC, LMFT, LAC, physician, psychologist, or an advanced practice registered nurse until they reach mastery level in certain areas; Once the 40 hours online training and the assessment (which takes place after the 40 hours) is complete, then the PST submits the noted PST Case Manager Application; Once application is approved, PST will complete and pass required test; PST Case Manager must maintain credential. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual Raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off DailyPay We are proud to be an equal opportunity employer.
    $48k-59k yearly est. 16d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Information technology technician job in Helena, MT

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $33k-56k yearly est. 1d ago
  • Desktop Support Technician

    Metrosys

    Information technology technician job in Helena, MT

    MetroSys is seeking a Desktop Support Technician for a six-month engagement supporting our enterprise client operations in Montana and Wyoming. Based in Helena, MT, this role requires statewide travel to support multiple office locations with desktop, laptop, and end-user IT needs. The ideal candidate will be customer-focused, self-directed, and capable of providing hands-on technical support in a fast-paced, field-oriented environment. Key Responsibilities: Provide Tier 1 and Tier 2 desktop support for Windows-based systems and peripherals. Travel to offices across Montana and Wyoming to resolve technical issues and perform routine maintenance. Support hardware and software installation, upgrades, and troubleshooting (laptops, desktops, printers, mobile devices). Maintain documentation of service requests, troubleshooting steps, and resolutions. Assist with imaging, deployment, and asset inventory. Collaborate with centralized IT teams to escalate complex issues. Deliver excellent customer service in-person and remotely to users with varying levels of technical ability. Requirements: 2+ years of hands-on desktop support experience (Windows OS, Office 365, hardware troubleshooting). Ability and willingness to travel across MT and WY (company vehicle or mileage reimbursement provided). Strong understanding of networking fundamentals (IP, DNS, DHCP). Experience with ticketing systems and remote support tools. Must be self-motivated and capable of working independently. Excellent communication and interpersonal skills. Valid driver's license required. Preferred Qualifications: A+ or similar technical certification. Experience working with distributed field offices. Prior experience supporting IT needs for multi-site organizations.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Specialist, IT

    Kerzner International Holdings 3.9company rating

    Information technology technician job in Big Sky, MT

    (17131) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The IT Specialist is responsible for providing technical assistance to computer system users. This includes answering questions and resolving computer issues for clients in person, via telephone, or from a remote location. They must assist regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems in compliance with One&Only Resorts' standards of operations. Key Duties & Responsibilities * Install and perform minor repairs to hardware, software, and peripheral equipment following design or installation specifications * Oversee the daily performance of computer systems * Support the information system function within the resort, using appropriate systems management procedures and practices to ensure operating effectiveness and data integrity * Assist the Director, IT in entire-network maintenance, including the administration and documentation of computer networks, telephone, and cable TV networks * Read technical manuals, confers with users, and conducts computer diagnostics to investigate and resolve problems, providing technical support * Answer users' inquiries regarding computer software and hardware operations to resolve problems * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software * Confer with colleagues to establish requirements for new systems or modifications * Develop training materials and procedures, and/or trains users in the proper use of hardware and software * Use and handle IT equipment with care, according to the Director's instructions * Maintain a record of daily data communication transactions, problems, remedial actions taken, and installation activities * Refer major hardware and software problems and defective products to vendors / technicians for service * Prepare evaluations of software and hardware, recommending improvements or upgrades * Inspect equipment and reads order sheets to prepare deliveries to users * Observe system functioning to verify correct operations and detect errors * Attend briefings and meetings as requested * Perform additional duties, as assigned by the Director, IT or other members of Management Skills, Experience, & Educational Requirements * Previous experience working in IT within a resort environment is preferred * Relevant entry-level certifications preferred: CompTIA ITF+, A+, Network+, Security+, Microsoft MTA, and ITIL v3 Foundation * Ability to translate complex technical issues into terms easily understood by end users * Proficiency in Help Desk software, ticketing systems, and endpoint management tools * Excellent customer service skills, even in times of high demand, low resources, or unhappy users Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year starting at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 30 pounds * Remaining in a stationary position for long periods * Constantly operating a computer and other office productivity machinery * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
    $62k-91k yearly est. 60d+ ago
  • Perioperative Support Technician | Weekend Day Shift

    Logan h Ealth

    Information technology technician job in Kalispell, MT

    Ready to be the unsung hero of the operating room? At [Your Healthcare System], we're looking for a Perioperative Support Technician to join our dedicated team of healthcare professionals. This is your chance to work behind the scenes and make a real impact in delivering exceptional patient care-while keeping the OR running like a well-oiled machine. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Why You'll Love This Role Be the glue of the surgical team: From preparing the OR with instruments and supplies to safely transporting equipment and specimens, you'll help ensure every procedure runs smoothly. A day that's never dull: No two days are the same as you assist with equipment setup, turnover, and cleaning-all while keeping infection control top of mind. Work with a team that cares: Collaborate with amazing coworkers who share your passion for precision, safety, and patient care. What You'll Do Prepare OR rooms with all the essentials: instruments, supplies, and equipment. Assist with the safe transport of patients and equipment. Perform turnover and terminal cleaning of OR suites, ensuring every detail is spotless. Support the surgical team during procedures, keeping everything running seamlessly. Check and stock anesthesia carts and maintain surgical equipment. Contribute to infection control and quality improvement processes to keep patients safe. Who You Are A self-starter with excellent organizational skills and attention to detail. A team player who thrives in a fast-paced, collaborative environment. Confident and calm under pressure, with exceptional communication skills. Passionate about maintaining a safe, clean, and efficient operating room. What You Bring Experience: Two years of Surgical Aide experience preferred (or equivalent combination of education and experience). Skills: Knowledge of cleaning equipment and surgical tools is a plus. Certifications: Current HS AED CPR required. Tech-Savvy: Proficiency in Microsoft Office and the ability to learn new software. What We Offer A supportive, dynamic work environment where your contributions truly matter. Opportunities for growth and learning in the exciting field of perioperative services. Competitive pay and benefits designed to support your well-being. Are you ready to step into the heartbeat of healthcare? Apply today and start making a difference, one procedure at a time! Qualifications: Minimum of two (2) years' Surgical Aide experience preferred. Other combinations of education and experience may be considered. Current HS AED CPR required. Previous working knowledge of the correct use of cleaning equipment and devices, such as mops, vacuums, scrubbers and polishing machines required. Previous experience with surgical equipment preferred. Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed. Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Job Specific Duties: Exhibits an excellent working knowledge of aseptic techniques and Universal Precautions and applies to phases of OR operations. Performs turnover of the OR Suite by removing all contaminated materials and properly cleaning all appropriate surfaces. Assists in performing terminal cleaning and completes all assigned tasks in a timely and professional manner. Prepares OR rooms with appropriate instruments, sutures, supplies, and equipment. Follows aseptic technique in opening sterile supplies and proper set up for procedures. Collaborates with appropriate stakeholders to ensure the cleanliness of the entire operating room (OR) area, Post-Anesthesia Care Unit (PACU), Same Day Surgery, and Endoscopy. Remains calm and professional in all interactions and consistently exhibits effective communication, customer service, and team building skills. Assists in the safe transport of patients to and from stretchers, beds and the appropriate location(s). Assists the surgical team during operative procedures per department procedures. Assists with anesthesia checking and stocking of carts/machines. Exhibits knowledge of infection control plan and quality improvement processes. Maintains a safe and orderly environment and cleans equipment, etc. per department protocol. Responds to and accepts responsibilities for calls in a timely and appropriate manner. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Day Shift - 12 Hours (United States of America) Schedule: Saturday & Sunday, Day Shift 12-hours Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
    $27k-37k yearly est. Auto-Apply 45d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Missoula, MT?

The average information technology technician in Missoula, MT earns between $21,000 and $70,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Missoula, MT

$39,000

What are the biggest employers of Information Technology Technicians in Missoula, MT?

The biggest employers of Information Technology Technicians in Missoula, MT are:
  1. Univision Communications
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