Desktop Support Specialist
Information technology technician job in Waterloo, IA
Important information: To be immediately considered, please send an updated version of your resume to *************************
Job Title: Computer Support Associate
Pay rate: $27 per hour
Duration: 2 years
W2 contract only (No C2C)
Location- Waterloo, IA, 50704
Engine Works 3rd shift IT support
3rd shift 10:30 PM to 7:00 AM at EW site.
Additional Information:
This is for one, 3rd shift position - will work ONSITE:
There is a weekend On-Call rotation that these positions will be a part of
OT is possible
Metatarsals are required on the first day
Some travel between Waterloo area locations is possible
Job Description:
Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties
Job Duties:
Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Job Requirements:
Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.
1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
IT Desktop Support/Helpdesk Technician (Only USC/GCH)
Information technology technician job in Waterloo, IA
Additional Information
Weekend on-call rotation required.
Overtime (OT) may be possible.
Metatarsal safety shoes required on Day 1.
May involve travel between Waterloo area locations.
Job Summary
Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner.
Key Responsibilities
Perform and monitor standard IT processes and operations such as:
Imaging computers.
Replacing printer toner and parts.
Disposing of outdated IT assets.
Resolving trouble tickets from ServiceNow queues.
Document and distribute information, including:
Updating assets in Asset Center.
Following knowledge base (KB) articles and unit-specific procedures.
Maintain accurate logs, reports, and records:
Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records.
Recognize and resolve problems within established procedures.
Report issues that fall outside documented solutions.
Support routine maintenance and inventory management of IT equipment and supplies.
Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network).
Required Skills & Knowledge
Basic understanding of computing and networking fundamentals.
Proficiency in Microsoft Office, intranet, and internet applications.
Awareness of computer security policies and general cybersecurity principles.
Strong communication and documentation skills.
Preferred Qualifications
1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply.
Education
Degree in Information Technology or related field - or equivalent relevant experience.
High School Diploma or equivalent required.
Information Technology Support Technician
Information technology technician job in Marshalltown, IA
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Computer Field Technician
Information technology technician job in Waterloo, IA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
On-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW
Information technology technician job in Cedar Rapids, IA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyDynamic PC Support Techician
Information technology technician job in Waterloo, IA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Desk Side Technician
Information technology technician job in Waterloo, IA
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Qualifications
• High school diploma or equivalent required
• 2+ years' experience
• HP Certification
• Proficient in Microsoft Active Directory
• Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
• Solid foundation of Personal Computer experience
• Excellent troubleshooting capability
• Ability to work in a team environment as well as independently
• Strong sense of customer service
• Proven ability to remain flexible in a changing environment
• Attendance and schedule adherence are requirements of this position
• Ability to walk and bend and perform labor-related duties of connecting computer equipment
• Ability lift up to 50 lbs. when moving electronic equipment. All lifts over 50 lbs. require two or more employees to perform the task.
• May require additional project-specific training
Additional Information
Manufacturing Systems Support Specialist
Information technology technician job in Manchester, IA
The Manufacturing Systems Support Specialist is a hybrid IT and operational technology role responsible for frontline support, shop-floor systems reliability, and light ERP/SQL troubleshooting. This position serves as the first responder for technology issues affecting production and office users while supporting the implementation and maintenance of manufacturing systems, hardware, and network-connected devices. The role ensures stable operations across the facility and collaborates closely with the Business Systems Manager and production teams.
Reports To
Business Systems Manager
Key Responsibilities
Provide first-response support for computers, mobile devices, scanners, printers, and production PCs. • Support CNC workstation uptime, including hardware, OS, and connectivity troubleshooting. • Configure, deploy, and maintain shop-floor devices such as barcode scanners, tablets, and HMIs. • Assist in implementing shop-floor management/MES-lite applications and related hardware. • Run network wiring, terminate cabling, and assist in access point installations. • Support virtual server provisioning and workstation imaging. • Conduct basic SQL queries and assist with ERP troubleshooting under the Business Systems Manager. • Maintain documentation, device inventories, and standard operating procedures. • Provide support for production process improvements and small-scale automation initiatives.
Required Qualifications
2-4 years experience in IT support, systems support, or manufacturing technology environments. • Hands-on troubleshooting of Windows systems, scanners, printers, and networked devices. • Basic SQL experience (SELECT queries, basic joins). • Experience with ERP systems or manufacturing software. • Ability to support wiring runs, access points, and basic infrastructure tasks. • Ability to provision new hardware and create virtual machines. • Strong communication skills, especially with shop-floor personnel.
Preferred Qualifications
Experience with barcoding and labeling equipment (Zebra, Honeywell, etc.). • Exposure to MES or shop-floor traveler systems. • Basic PowerShell or scripting ability. • Familiarity with virtualization technologies (VMware, Hyper-V). • Understanding of CNC/PLC-connected devices.
Behavioral Competencies
Service-oriented and responsive to user needs. • Works effectively in a fast-paced manufacturing environment. • Strong troubleshooting and documentation habits. • Curious, resourceful, and able to learn new technologies.
IT Specialist- Health Applications
Information technology technician job in Tama, IA
TITLE: IT Specialist - Health Applications DEPARTMENT: Information Technology CLASSIFICATION: Non-exempt
POSITION DESCRIPTION:
Researches, analyzes, and supports Health system applications. Monitors the needs of the Health system. Works with IT and Health staff to meet the software needs of the clinic. Manages assigned projects.
DUTIES & RESPONSIBILITIES:
Health Application Systems Skills:
* Maintains and supports electronic health system applications.
* Provides technical analysis, issue resolution, enhancements, and modifications to meet the needs of the clinic.
* Troubleshoots application issues and works with vendor to resolve the issue.
* Recommends modifications for the application to improve clinic workflow, efficiency, and productivity of clinic staff.
* Maintains interfaces from health system applications and troubleshoots issues in a timely manner.
* Assists with upgrade in the of health system applications.
* Organize and perform group training and cross-training activities related to Health Systems and general PC skills.
* Assists and maintains credentials of users and additional high security level tasks.
* Complies with HIPAA rules and maintains all patient information confidentially and securely.
Information Technology Skills:
* Work with Health Applications Coordinator to carry out IT initiatives related to Health Systems.
* Supports the Information Technology Department's strategic plans and attends IT meetings.
* Manage assigned projects and ensure projects are completed.
* Implement IT decisions and recommendations as appropriate.
* Other duties as assigned.
REQUIREMENTS:
* Combination of education (High School\/GED, Associates Degree, Technical School\/Certifications, or Continuing Ed credits.) and\/or experience in support of Health system applications.
* Knowledgeable and proficient computer skills including use of word processing, using spreadsheets, internet and email.
* Familiar with clinical workflows and understanding the roles of a clinical practice.
* Prefer demonstrated knowledge in teambuilding and teamwork.
* Ability to communicate effectively verbally and in writing.
* Ability to identify bottlenecks and is proactive in resolving the situation.
* Must be dependable, have a great work ethic, possess initiative, be self-motivated and be able to work with minimal supervision.
* Must submit to and successfully pass an extensive criminal background investigation.
* Valid driver's license and insurable.
SUPERVISION: IT Director
SALARY LEVEL:
$59,384-$91,500","
IT Support Specialist
Information technology technician job in Cedar Rapids, IA
UFG is currently seeking an IT Support Specialist who will be responsible for providing frontline technical support to internal users across the organization. This role focuses on the installation, configuration, and maintenance of hardware, software, operating systems, and mobile devices, ensuring a stable and productive end-user environment. Support is delivered via phone, remote tools, email, and in person.
You'll troubleshoot technical issues, resolve service requests, and escalate complex issues to senior members of the IT Support team or the Support Engineering team. The ideal candidate is detail-oriented, solutions-driven, and committed to delivering outstanding service in a fast-paced environment.
Essential Duties and Responsibilities:
Provide hands-on and remote technical support for desktop hardware, laptops, peripherals, operating systems (Windows/mac OS), and mobile devices (iOS).
Install, configure, and maintain applications, software, system patches, and user profiles.
Respond to and document support requests in the ticketing system; ensure timely communication and resolution of issues.
Assist with workstation setup and deployment for new hires, including account provisioning and peripheral configuration.
Troubleshoot and resolve common technical problems related to Microsoft 365, VPN, Citrix, printing, networking, and endpoint security.
Escalate unresolved or complex technical issues to senior team members or the IT Support Engineering team, as appropriate.
Support inventory tracking and equipment lifecycle processes including device assignment, returns, and upgrades.
Contribute to documentation and knowledge base articles for internal use.
Recommend improvements to IT support procedures and tools to enhance efficiency and user experience.
Stay informed on current and emerging technologies relevant to the role.
Assist in testing and providing user-focused feedback during the rollout of new systems and applications, in coordination with the Infrastructure and Application Engineering teams.
Job Specifications:
Education:
High school diploma or equivalent required.
Associate's degree in information technology or a related field preferred, or equivalent work experience.
Certifications/Designations:
CompTIA A+, Network+, or Microsoft Certifications are a plus.
Commitment to continued learning through courses, certifications, and in-house training.
Experience:
1-2 years of experience in an IT support, help desk, or service desk environment preferred.
Experience with Windows 10/11, mac OS, iOS, Microsoft Office 365, and basic networking concepts.
Familiarity with imaging, reimaging, and zero-touch deployment of workstations is a plus.
Exposure to mobile device management (MDM) and endpoint security tools is beneficial.
Knowledge, skills & abilities:
Basic to intermediate troubleshooting and technical support skills.
Strong communication and customer service skills, both written and verbal.
Ability to follow procedures and adapt to changing technology environments.
Detail-oriented with strong documentation habits and organizational awareness.
Team player with a willingness to learn and take initiative.
Working Conditions:
Standard business hours in a general office environment; occasional flexibility may be needed for hardware deployments or project-based tasks.
Ability to lift and carry up to 50 lbs as needed (e.g., monitors, printers).
May require bending, kneeling, or crawling to access under-desk areas or network ports during equipment installation or maintenance.
Onsite/Hybrid work as determined by business needs.
Occasional on-call or after-hours work may be required during system outages, deployments, or for critical support needs.
May involve periodic travel to satellite offices, data center, or partner locations.
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $51,795 - $68,394 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
Annual incentive compensation
Medical, dental, vision & life insurance
Accident, critical Illness & short-term disability insurance
Retirement plans with employer contributions
Generous time-off program
Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
Site Technician
Information technology technician job in Cedar Rapids, IA
Peregrine Team is hiring for Site Technicians in Cedar Rapids, IA. This position is a full-time, contract to hire role with full benefits and competitive pay. Starting at $20/HR
As a Site Technician, you'll support the successful execution of cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments.
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, vacuum, and chemically treat surfaces within post-construction or technical environments
Subfloor and drop ceiling vacuuming and wiping
Clean exterior surfaces of cabinets and hardware
Mop and vacuum floor surfaces (vinyl, HPL, and similar)
Dust and wipe furniture, machines, walls, and windows
Requirements:
Ability to read, write, and communicate in English
Reliable transportation
Valid government-issued ID
Comfortable with physical labor and standing for extended periods
Preferred:
Forklift experience
Knowledge of data centers
Previous janitorial or post-construction cleaning experience
Willingness to travel
Bilingual is a plus
Email your resume to [email protected] ASAP or apply here for consideration.
Auto-ApplyTechnical Support Specialist - Base44
Information technology technician job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
Operate with minimal supervision and substantial discretion on matters of significance.
Assist users with product-related issues, offering timely and effective solutions.
Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
***
This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations.
Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
Effective and adaptable when things move fast and plans are still evolving.
Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
Hands-on tinkering with “vibe coding” - side projects or small experiments you can show.
Strong technical writing for specifications, runbooks, and incident reports
Comfortable inspecting network requests and spotting errors in the console.
Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
Technical Support Specialist - Base44
Information technology technician job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
Operate with minimal supervision and substantial discretion on matters of significance.
Assist users with product-related issues, offering timely and effective solutions.
Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
***
This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations.
Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
Effective and adaptable when things move fast and plans are still evolving.
Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
Hands-on tinkering with “vibe coding” - side projects or small experiments you can show.
Strong technical writing for specifications, runbooks, and incident reports
Comfortable inspecting network requests and spotting errors in the console.
Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
B Level Technician
Information technology technician job in Hiawatha, IA
VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!
WE'RE LOOKING FOR B LEVEL TECHNICIANS WITH EXPERIENCE IN ANY BRAND!
GROWING AT A RAPID RATE!
Are you turning 61.5+ hours per week on average? If not, come talk to us about how we can help you get there!
Are you stuck doing warranty work all the time? Our work mix is 70% customer pay!
Need help moving your tools locally? No problem, we'd love to help!
B Level Technician Responsibilities:
Perform multi point inspections and troubleshoot common vehicle issues
Diagnose and repair electrical systems, brakes, suspension systems, and more
Learn all about Nissans and Subarus through online and in-person manufacturers' trainings
Gain certifications
B Level Technician Requirements:
Professional experience working on any brand
Self-motivated
Willing to work through challenges
Good work ethic
Dynamic problem solving abilities
Passion to help people
Valid driver's license
B Level Technician Benefits:
Excellent compensation structure
Health, dental, vision, and life insurance
Paid holidays, paid vacation, paid sick days
3% company contribution to the 401K
B Level Technician Additional Perks:
Meaningful opportunity for community involvement
Summer golf outing
Company Christmas party
Monthly National Holiday celebrations
Waffle Iron Day: *******************************************
Frank and Beans Day: ******************************************
Donut Day: ******************************************
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Apply for our B Level Technician position today!
**Please check your email after submitting an application**
Auto-ApplySr IT Application Specialist
Information technology technician job in Cedar Rapids, IA
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
Position Overview
We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment.
A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams.
Work Schedule
Hybrid (after an initial training period) from one of our office locations:
Cedar Rapids, IA
Lake Saint Louis, MO
Mandan, ND
Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose
Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience
Essential Duties
Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points.
Interpret code to assist with and understand initiatives around automation and data transformation.
Assist and may own implementation of on premise or cloud-based applications.
Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications.
Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems
Prepare Change Requests and follow-up to resolution.
Provide second tier support in researching and troubleshooting to resolve IT application problems or issues.
Support general business needs and moderately complex administration functions within and between other internal IT teams.
Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change.
Serve as a subject matter expert within specific IT applications.
Provide after-hours technical support as needed.
May be asked to participate in proof of concepts for new solutions.
May be asked to train employees on technical applications and team processes.
May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls.
May be asked to participate in new vendor selections.
Other duties as assigned.
Commitment to NISC's Statement of Shared Values.
Preferred Knowledge, Skills & Abilities
5+ years of related experience preferred.
Working scripting knowledge. (Bash, Python, Powershell, etc.)
Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks.
Working knowledge of Identity Management/SSO solutions. (Okta, etc.)
Basic knowledge of telephony systems, VoIP, etc.
Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.)
Working knowledge of administration of productivity suites. (Office365, GSuite, etc.)
Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.)
Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust)
Working OS knowledge and troubleshooting ability (mac OS, Windows)
Working knowledge of endpoint management solutions. (Kandji, NinjaOne)
Working knowledge of Active Directory.
Basic network knowledge.
Working level knowledge of Project Management processes and theory.
Excellent research and problem-solving skills.
Working level knowledge of business-related software applications and services.
Strong ability to demonstrate initiative and accountability.
Strong level ability to troubleshoot.
Strong ability to multitask and time manage.
Strong ability to make decisions based on the application of guidelines and procedures.
Strong level ability to organize, prioritize, and adapt to change.
Strong level ability to interact in a positive manner with internal and external contacts.
Strong written and verbal communication skills.
Education Preferred
Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Key Words
SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange
Auto-ApplyManufacturing IT Analyst
Information technology technician job in Marshalltown, IA
If you are a passionate IT Analyst looking for an opportunity to grow, Emerson has an exciting opportunity for you! Manufacturer of large custom-designed control valves, you will work in a dynamic and high-tech production facility performing a variety of technical, and analytical duties in the operation of enterprise, client/server and desktop computer systems, networks, and mobile devices. This includes analysis in the areas of user and system requirements, application implementation and maintenance, computer system and server support, mobile device support, basic network design and maintenance, and database administration.
In This Role, Your Responsibilities Will Be:
Analysis technical areas of user and system requirements. This involves the implementation of solutions to areas that could use improvement, which may include working with other teams to do so.
Application implementation and maintenance, including various 3rd party applications as well as unique applications developed in-house, often involving the connections between different manufacturing machines and computers.
Desktop and laptop support at both the hardware and software level, including custom purpose-built desktop workstations. This also includes the support of tablets and barcode scanners.
Server support including performance analysis and application maintenance for both physical and virtual environments. Also includes oversight of access security to servers and network folders.
Oversees active directory administration including processing requests to create or modify user and computer accounts, as well as management of security groups relevant to the local area.
Handles procurement of computer systems, accessories, and electronics such as TVs and audio equipment through conventional means and also through the Oracle iProcurement interface. Also works with vendors for procurement and licensing of various software used throughout the production environment.
Mobile device support including contract negotiations with various vendors, procurement and setup of mobile devices and accessories, and technical support for local mobile device users.
Network maintenance including assisting with the implementation of network changes and the maintenance and overseeing of various subnets.
Production of effective project and technical documentation.
Supports Safety culture
Who You Are:
You quickly and decisively take actions in fact-changing, unpredictable situations. You convert ideas into actions and produce results with new initiatives. You provide timely and helpful information to individuals across the organization. You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
For This Role, You Will Need:
2-year Associate's Degree and 3 years professional experience is required OR in the absence of a degree 5 years of experience is required.
Ability to analyze and resolve hardware, software, and application problems.
Procurement, implementation and maintenance of enterprise, distributed, client/server, and desktop computer systems.
Understanding of the principles and practices for producing effective project and technical documentation.
High-level knowledge and experience in the Microsoft Office software suite and online functionality.
Install/Configure Apple and Android mobile operating systems.
Preferred Qualifications that Set You Apart
Bachelor's Degree in an IT related field.
Experience working in a manufacturing environment
Basic understanding of Oracle, SQL, VBA, Active Directory, Java, and general software licensing practices.
Excellent written and verbal communication skills, phone skills, planning and prioritizing skills.
Organizational and time management skills to accommodate changing workload and multiple priorities.
Must be a self-motivator and have the initiative to work independently.
Must have great interpersonal skills to maintain a good working relationship with all personnel.
Must be able and willing to be available most nights and weekends in case of an emergency.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Auto-ApplyHigh-Priority Opening for an IT Support Engineer
Information technology technician job in Marshalltown, IA
Hi
We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.
Job Title: Desktop IT Support Engineer (5) Openings
Location: Marshalltown, IA
Onsite Work
Full Time
Start date: 18th December 2025
Job Responsibilities:
IT Support Engineer - (1-4 Yrs)
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.
Technical Skills:
M365
Azure AD
ServiceNow
Basic networking skills
Complex system Troubleshooting skills
Printer management
AV solution support
VIP support
Printer and industrial scanner support
Computer Field Technician
Information technology technician job in Cedar Rapids, IA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Specialist- Health Applications
Information technology technician job in Tama, IA
Researches, analyzes, and supports Health system applications. Monitors the needs of the Health system. Works with IT and Health staff to meet the software needs of the clinic. Manages assigned projects.
DUTIES & RESPONSIBILITIES:
Health Application Systems Skills:
Maintains and supports electronic health system applications.
Provides technical analysis, issue resolution, enhancements, and modifications to meet the needs of the clinic.
Troubleshoots application issues and works with vendor to resolve the issue.
Recommends modifications for the application to improve clinic workflow, efficiency, and productivity of clinic staff.
Maintains interfaces from health system applications and troubleshoots issues in a timely manner.
Assists with upgrade in the of health system applications.
Organize and perform group training and cross-training activities related to Health Systems and general PC skills.
Assists and maintains credentials of users and additional high security level tasks.
Complies with HIPAA rules and maintains all patient information confidentially and securely.
Information Technology Skills:
Work with Health Applications Coordinator to carry out IT initiatives related to Health Systems.
Supports the Information Technology Department's strategic plans and attends IT meetings.
Manage assigned projects and ensure projects are completed.
Implement IT decisions and recommendations as appropriate.
Other duties as assigned.
REQUIREMENTS:
Combination of education (High School/GED, Associates Degree, Technical School/Certifications, or Continuing Ed credits.) and/or experience in support of Health system applications.
Knowledgeable and proficient computer skills including use of word processing, using spreadsheets, internet and email.
Familiar with clinical workflows and understanding the roles of a clinical practice.
Prefer demonstrated knowledge in teambuilding and teamwork.
Ability to communicate effectively verbally and in writing.
Ability to identify bottlenecks and is proactive in resolving the situation.
Must be dependable, have a great work ethic, possess initiative, be self-motivated and be able to work with minimal supervision.
Must submit to and successfully pass an extensive criminal background investigation.
Valid driver's license and insurable.
SUPERVISION: IT Director
SALARY LEVEL:
$59,384-$91,500
DeskSide Technician
Information technology technician job in Waterloo, IA
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Qualifications
High school diploma or equivalent required
2+ years' experience
HP Certification
Proficient in Microsoft Active Directory
Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
Solid foundation of Personal Computer experience
Excellent troubleshooting capability
Ability to work in a team environment as well as independently
Strong sense of customer service
Proven ability to remain flexible in a changing environment
Attendance and schedule adherence are requirements of this position
Ability to walk and bend and perform labor-related duties of connecting computer equipment
Ability lift up to 50 lbs. when moving electronic equipment.
May require additional project-specific training
Additional Information