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Information technology technician jobs in Wenatchee, WA

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Information Technology Technician
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  • Information Technology Support Technician

    Teceze

    Information technology technician job in East Wenatchee, WA

    We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
    $34k-54k yearly est. 4d ago
  • Information Technology Field Technician - East Wenatchee, WA

    Infosys 4.4company rating

    Information technology technician job in East Wenatchee, WA

    Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
    $19.2 hourly 2d ago
  • Computer Field Tech Position-WENATCHEE WA

    BC Tech Pro 4.2company rating

    Information technology technician job in Wenatchee, WA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in Wenatchee, WA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $51k-73k yearly est. 60d+ ago
  • IT - Solutions Tech I

    Confluence Health 4.7company rating

    Information technology technician job in Wenatchee, WA

    Salary Range $23.22 - $37.78 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary This position sits onsite in Wenatchee, WA. Under the guidance of the IT Solutions Tech I Supervisor and IT Services Director, the IT Solutions Technician I is responsible for the initial triage and first level support of all requests to the Help Desk on company supported computer applications and platforms. This includes, but is not limited to: * Responding to requests for technical assistance in person, via phone, electronically, or other and redirecting problems to appropriate resources. * Identifying and escalating situations requiring urgent attention. * Communicating system status with users. * Diagnosing and resolving technical hardware and software issues. * Providing direct basic end-user hardware and software support, face to face or electronically. * Researching questions using available information resources and advising user on appropriate action. * Following standard help desk procedures and administering help desk software. * Logging all help desk interactions. * Documenting resolution in the ticketing system and knowledge base (DocWeb) Involving other IT staff as needed to resolve issue, or assigning problems to appropriate resource(s). * Tracking and routing problems, issues and requests; following up as needed. * Staying current with system information, changes and updates. Position Reports To: IT Supervisor and Manager Essential Functions * Provide quality customer service in a pleasant and respectful manner. * Monitor all Help Desk requests: phone, electronic and walk-ins. Act as first level triage and create incidents in the Help Desk tracking system. * Act on all requests to the Help Desk in accordance with IT policy. * Resolve Help Desk requests when possible. If not resolved, follow the escalation process as defined by IT management. * Follow-up on unresolved incidents in the Help Desk queue as defined by IT management. * Follow all IT operational procedures. * Initiate system tasks as defined on the shift check off list and ensure they finish normally. * Check the status of designated system functions at specific intervals. Follow routine procedures and take corrective action when needed. * Address all system messages using described procedures and escalate if needed. * Perform user account maintenance as described by current Help Desk procedures. * Report user educational opportunities to the IT Solutions Tech I supervisor. * Discuss service improvement opportunities with the IT Solutions Tech I supervisor. * Assist the IT Solutions Tech I supervisor in training new Help Desk Technicians. * Keep work area in a neat and orderly condition at all times. * Learn new technologies, methods, and processes as required. * Complete other duties as assigned by the IT Solutions Tech I supervisor or Help Desk and Programming Supervisor. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High School diploma or equivalent. * 1-2 years experience directly related to the above job duties; or an equivalent combination of education or experience. * MS Certification desirable (MCAS, MOS, A+) * Must possess basic computer skills related to Windows navigation, mouse usage, accurate keyboarding, email communication and password management. * Working knowledge of fundamental operations of relevant software, hardware and other equipment * Knowledge of relevant call tracking applications. * Knowledge and experience of customer service practices. * Related experience and training. * Oral and written communication skills. * Customer service orientation. * Problem analysis and problem-solving. * Adaptability and stress tolerance. * Attention to detail. * Must live within 30 minutes of primary work location due to on-call response times. Desired: * 1-2 years experience as a Customer Service Representative in a Help Desk service environment. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - F * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - F * Pulling/Pushing: 25 pounds to 50 pounds - F * Pulling/Pushing: Over 50 pounds - F * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - F * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - F * Carrying: 25 pounds to 50 pounds - F * Carrying: Over 50 pounds - F * Crawling/Kneeling - F * Bending/Stooping/Crouching - F * Twisting/Turning - F * Repetitive Movement - F Working Conditions: * Not Specified Job Classification: FLSA: Non-Exempt Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - Yes * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - No * Lighting - Not specified * Noise - Not specified * Ionizing/Non-Ionizing Radiation - Not specified * Infectious Diseases - Not specified
    $23.2-37.8 hourly 5d ago
  • Service Desk Specialist I - Limited Assignment

    Grant Pud 3.8company rating

    Information technology technician job in Ephrata, WA

    Closing Date to Apply: December 31st, 2025 Wage: $29.67 - $35.46 hourly. Shift: Days Tuesday-Friday 6am-4:30pm Number of positions: 1 Note: This is a limited assignment set to end on or before 06.01.2027 Benefits: This link below will provide you with Grant PUD's benefit that may be available if hired. Different employee types are eligible for different benefits. Grant PUD - Unified Insurance Program (uip-wa.org) A pre-employment background check will be administered as part of the hiring process. Position Summary This position provides first level Information Technology (IT) support and help desk services. This position interacts with the utility's computer users to help them effectively use Grant PUD's computing environment. The position participates in the support of the end user computing environment by assisting in procuring, implementing and supporting hardware and software deemed necessary for utility operations. The position is responsible for incident resolution and implementation of standard IT requests reported to the Grant PUD's Service Desk, and proactive maintenance of the end user computing environment. Responsibilities include initial assessment, triage, research, and resolution of incidents, and fulfillment of new requests for application software products and/or infrastructure usage and access. The Service Desk Specialist is responsible for collecting detailed information about the incident or new request through a conversation with the customer, then utilizing support tools, personal expertise , and fellow team members experience to expediently fulfill the request. The Service Desk Specialist escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team according to defined escalation procedures. Job Responsibilities Support initiatives that support the mission, goals, and objectives of Grant PUD's Strategic Plan. Performs work in alignment with identified Key Performance Metrics (KPls). Perform logging of customer calls/emails to the Service Desk into the trouble ticket application and remediate those trouble tickets. Perform user account provisioning and maintenance, file server security settings, email distribution group changes, SharePoint support, and password resets. Resolve problems by using the problem resolution database, team and vendor knowledge, and other electronic documentation such as the IT Software Catalog and IT Knowledgebase. Reassign issues not resolved to tier 2 and 3 support teams and log the change of assignment. Responsible for maintaining communication with requester and identified key stakeholders through the life of the incident. Support users at all utility locations (Ephrata, Moses Lake, Power Production projects, Grand Coulee, Coulee City, Quincy, Royal City, PEC, Quincy Chute) and other locations as needed. Assist in procuring, installing and maintaining end user hardware and software deemed necessary for operations. Expected to follow Service Desk policies, procedures, and services. Become familiar with each team in the IT Department and the capabilities of the individuals and their roles in escalation scenarios. Process security group membership modification requests from users in accordance with policies, standards and practices. Provide support on the utility's productivity suite of applications, such as Microsoft Office, SharePoint, Visio, and MS Project. Other aligned duties as assigned by IT management Demonstrated commitment to Grant PUD's mission, vision, values, and strategic plans. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations. Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures. Actively participate in all aspects of our safety program, including but not limited to: Following all safety policies and procedures; Alerting supervisors and coworkers to unsafe or hazardous working conditions; Reporting any safety incidents or close calls within 24 hours to your supervisor; and Accepting feedback from supervisors and coworkers regarding your own safety performance. Job Requirements Educational Requirements Associate Degree in Information Systems, Business Administration, Computer Science or other relative technical degree (equivalent experience will be considered in lieu of degree.) Bachelor's Degree in Computer Science, MIS, or equivalent preferred, but not required. CompTIA A+ and Net+ proficiency certifications (or ability to obtain within the first 18 months of employment). Must be maintained on 3 year renewal cycles from date of certification. One year experience in a computer environment support role or a user application support role is strongly desired. Call Center or Customer Service experience is desired. Knowledge and Skills Knowledge of - Grant PUD's overall technology environment, and detailed knowledge of the end user computing environment; principles, concepts and practices of ITIL, IT Service Management (ITSM) and incident response and resolution; personal computer hardware, operating systems and application support; basic understanding of computer networks. Skills in - friendly presence and helpful attitude; good interpersonal skills and ability to work well with others; excellent oral and written communication skills; ability to provide technical support over the phone; good phone skills, professional demeanor, active listening and presenting clear and concise instruction; problem solving; ability to visualize a problem or situation and think abstractly to solve it; ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations; creativity; thinking around problems and coming up with creative solutions; working with or without direct supervision; ability to follow-through until work is properly completed. Special Requirements Must have a valid driver's license for Washington State. Physical Requirements Majority of work is performed in a standard office setting. Requires occasional travel to other company locations. *For a full list of requirements, the applicant/incumbent should refer to the Physical Capacity Evaluation (PCE). The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas.
    $29.7-35.5 hourly 8d ago
  • Security Project Technician 3

    Convergint Career 4.7company rating

    Information technology technician job in Wenatchee, WA

    Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects including small to large projects that vary in complexity. Also delivers assigned projects effectively and within budgeted cost and time schedules. Acts as key interface for technical support with the customer and maximizes customer satisfaction. May mentor less-experienced staff. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. The expected compensation range for this position is $42/hr to $47/hr, depending on experience. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technician. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you'll do with “Our Training and Your Experience” Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Installs, programs, tests, repairs, and services a substantial variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency. Reads complex blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools. Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes non-routine programs of substantial variety and complexity for systems. Acts as “our customer's best service provider” at all times thereby ensuring Convergint is the customer's first choice for service. Takes ownership of onsite project including safety, quality and performance. May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects. Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work. Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. Participates or assists with developing customer presentations or similar new business development activities. Executes all the technical aspects of multiple projects with varying timelines and budgets including, preparation of project deliverables such as submittals/shop drawings/training documentation, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc. Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines. Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects including supervision and oversight of subcontractors and installation work; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction. Using technical knowledge, skills and experience, mentors and trains less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback to management regarding Project Specialist I and II. Performs other duties and responsibilities as requested or required. What You'll Need Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted. Strong technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job. Advanced mechanical and electrical aptitude and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.). Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel). Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements: Education: College degree, trade school or equivalent experience Minimum Required Experience: 5-7 years relevant experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation WA State Low Voltage License (EL06) Preferred Experience: (but not required): Experience installing Milestone or Lenel systems Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.
    $42-47 hourly 60d+ ago
  • DSHS ESA Support Enforcement Technician

    State of Washington

    Information technology technician job in Wenatchee, WA

    DSHS ESA - Support Enforcement Technician If you have a passion for providing excellent customer service and enjoy working in a fast-paced environment with a variety of tasks within a positive team setting, consider this exciting opportunity. The Economic Services Administration (ESA), Division of Child Support (DCS) is currently seeking a Support Enforcement Technician to join our team in Wenatchee, Washington. In this role, you will use your knowledge and independent judgment to provide essential child support services to families across the community. This position directly supports Claims Officers and Support Enforcement Officers by assisting with case setup, preparing legal documents for hearings, locating parents and custodial parties, and coordinating services with outside partners. Using a variety of computer systems, technology, telephone, and in-person interactions, you will help ensure timely, accurate, and effective child support services, playing a key role in promoting financial stability and well-being for children and families. Some of what you'll do: * Enter, review, and maintain accurate case information in the Support Enforcement Management System (SEMS), including screening, transferring, and setting up new cases using independent judgment. * Provide professional customer service using a multi-line phone system and in-person contact, responding to inquiries from clients, staff, and partner agencies while adhering to confidentiality requirements and de-escalating sensitive situations. * Conduct paternity establishment, locate activities, and case research by accessing multiple databases, credit bureau information, and documentation to determine appropriate case actions. * Support Support Enforcement Officers, Claims Officers, and County Prosecutors by updating case data, preparing legal documents and packets, submitting materials to the Office of Administrative Hearings, and issuing notices of hearings or continuances. * Review referrals and specialized caseloads to determine paternity or adoption status, obtain Paternity Affidavits and Certified Birth Records, and identify cases appropriate for transfer to a Support Enforcement Officer. * Process payments, mail, and documents in compliance with strict internal controls and federal timelines, including receipting payments, preparing deposits, imaging and indexing records, and managing certified and outgoing mail. * Coordinate services with outside vendors and work collaboratively within the Customer Service team to meet service goals, provide coverage as needed, and deliver internal support to Support Enforcement Officers and Claims Officers. What we're looking for: * Consistent attendance, reliability, and punctuality. * Ability to work effectively as part of a team while also working independently. * Commitment to confidentiality, professionalism, and ethical conduct. * Strong customer service skills, including the ability to interact effectively with individuals who may be emotionally charged or challenging. * Ability to stay focused, adaptable, and productive in a fast-paced work environment. * Skill in managing multiple priorities, shifting tasks, and meeting deadlines. * Proficiency with keyboarding and Microsoft Windows programs, along with the ability to understand and communicate child support-related statutes, regulations, and programs. Who should apply? We are searching for professionals with: * Two years of college level coursework OR * Two years of customer service related experience within a program and/or services related to research, investigation, auditing, writing, reporting, administration, law enforcement, community relations, or allied field OR * An equivalent combination of education and related experience, totaling two years Additional information: * Work schedule: Monday through Friday, 8:00 AM - 5:00 PM, 100% in-office Interested? Apply today! Please include three professional references with current contact information when submitting your application. Questions? Please reach out to DSHS Recruiter Ricky Luna at ********************** and reference job number #09015. Would you like to learn more about Division of Child Support? Click HERE. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
    $30k-44k yearly est. 9d ago
  • Data Center Generator Technician

    N C MacHinery Co 4.1company rating

    Information technology technician job in East Wenatchee, WA

    About us: NC Power System carries the complete line of Caterpillar engine and power systems products covering a vast territory that includes central and western Washington. We are the Pacific Northwest's Caterpillar Dealer in delivering prime and standby electric power, marine, oil and gas, and industrial/OEM installations. About the Position: NC Power Systems is seeking Data Center Technician's in our, Wenatchee / Quincy WA area. This is a key role in our company in which our technicians are responsible for diagnosing and maintaining all Data Center generators as well as installations in EPG and Industrial engines in the field. The role is 100% in the field Essential Duties: Patience and safety is a priority Diagnose, Repair and Install Industrial engines (Including OEM and EPG) Maintaining engines and generators at Data Centers Troubleshoot and inspect power generators to make necessary repairs Order parts by using Caterpillar parts ordering system (SIS) Communicate with Engineering, customers and other team members Meet administrative requirements to complete paperwork and inspections (including service reports, jobsite specific paperwork, and quality service notes) Other duties as assigned Qualifications & Experience Needed: Degree in Diesel Technology is preferred 2+ years of generator experience or CAT Industrial engine Must possess your own tools Must have and maintain a valid driver's license Lifting requirements of 30+ pounds Above average communication skills, written & verbal We offer a competitive benefits package that includes salary range of $35.80 to $41 an hour, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match and discounted tool purchase plan through the company. We offer a competitive benefits package that includes salary, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match. Due to the operating of machinery and tools, this position is safety sensitive and pre-employment drug testing is a step in the job offer process. To apply for this unique position, please go to our web site at *******************
    $35.8-41 hourly 60d+ ago
  • Data Center Technician - Technical IT 2

    Insight Global

    Information technology technician job in East Wenatchee, WA

    -Remove network cables as part of a datacenter decommission -Run/Label/Stage Power & Networking cables -DBD removal only (does not perform any scanning) -Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads -Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads -Physical audits of datacenter assets -Prepares, stages, sets up, and performs startups and shutdowns (e.g. racks hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and e-mails -Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs) -Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components -Decommissions hardware for simple changes and refreshes (e.g. memory upgrades, OS rebuilds) following standard procedures with minimal guidance -Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -Basic knowledge of computer hardware, servers, and components -1-2 years of experience supporting IT equipment or related technology -Basic understanding of Microsoft Office applications (Outlook, Excel, Word) -High school diploma, GED or equivalent -Experience with decommissioning highly preferred -Previous Microsoft experience -Previous datacenter experience
    $47k-67k yearly est. 23d ago
  • Data Center Technician

    Kforce 4.8company rating

    Information technology technician job in Quincy, WA

    Kforce has a client in Quincy, WA that is seeking a Data Center Technician. The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Responsibilities: * Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations * Leverages process knowledge and best judgment to complete next task without direct supervision * Coordinates, prepares, and executes incoming/outgoing deliveries (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities) * Ensures complete and detailed physical inventory tracking and staging * Performs inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity * Performs material movement, including shipping/receiving and inventory management per standard process * Ensures detailed physical inventory tracking and staging * Performs destruction of data bearing devices (DBD) following all documented procedures and runbooks * Monitor the system for equipment failure or errors in performance * Respond to program error messages by finding and correcting problems or terminating the program * Help programmers and systems analysts test and debug new programs * Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports* Associate's degree in computer programming or equivalent training required * High School diploma/GED and 2+ years of experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field * Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) * Previous experience working in a data center environment. If required, Team Manager of 5-10 supplier resources * Verbal and written communication skills, problem solving skills, customer service and interpersonal skills * Basic ability to work independently and manage one's time
    $44k-60k yearly est. 3d ago
  • Data Center Technician - I&A Logistics Support 1

    Manpowergroup 4.7company rating

    Information technology technician job in Quincy, WA

    Our client, a leading organization in the technology and data management sector, is seeking a Data Center Technician - I&A Logistics Support 1 to join their team. As a Data Center Technician - I&A Logistics Support 1, you will be part of the Operations Department supporting the Data Center team. The ideal candidate will demonstrate strong problem-solving skills, attention to detail, and a proactive attitude, which will align successfully in the organization. **Job Title:** Data Center Technician - I&A Logistics Support 1 **Location:** Quincy, WA **Pay Range:** $23 - $26/hour + Benefits & PTO **Duration:** Up to 18 Months of W2 **Regular Business Hours (Mo-Fr)** **What's the Job?** + Perform physical inventory tracking and staging to ensure accurate data management + Coordinate and execute incoming/outgoing deliveries, including purchase order receiving and rack movement activities + Monitor data center systems for equipment failure or errors and respond appropriately + Assist with inventory cycle audits, data corrections, and compliance activities + Support destruction of data bearing devices following all documented procedures and runbooks **What's Needed?** - Associate's degree in computer programming or equivalent training required - 0-2 years experience required - Verbal and written communication skills, problem solving skills, customer service and interpersonal skills - Basic ability to work independently and manage ones time **What's in it for me?** + Opportunity to work in a dynamic and innovative data center environment + Engagement with cutting-edge technology and processes + Supportive team environment fostering professional growth + Regular business hours ensuring work-life balance + Access to necessary PPE and safety equipment to ensure a safe working environment **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $23-26 hourly 4d ago
  • Seasonal Fulfillment and Receiving Support Associate, Wenatchee Valley

    Macy's 4.5company rating

    Information technology technician job in East Wenatchee, WA

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you'll help keep the stockroom and sales floor running efficiently. You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance. This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! How our Fulfillment and Receiving Colleagues spend their day… Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results. On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment. Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves. They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day's success. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Be comfortable communicating and collaborating with customers and colleagues Meeting daily sales goal challenges Enjoy meeting people, learning about them, and sharing information Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics Essential Physical Requirements You Will Perform This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Access your earned wages anytime Merchandise discounts Performance-based incentives Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00
    $35k-42k yearly est. Auto-Apply 12d ago
  • Data Center Technician - Quincy

    Zoho USA 4.1company rating

    Information technology technician job in Quincy, WA

    What we do: Zoho produces cloud -based solutions for small, medium, and large businesses. Over the past 20 years, our portfolio has grown from a single online word -processing tool to a comprehensive suite of apps that covers an industry -leading range of use cases. With 40+ products on offer-and even more in the pipeline-Zoho is a powerful, integrated business management system. Who we are: Zoho isn't your average tech company. Privately held and deeply committed to solving problems through global collaboration, our organization believes in experimentation, iteration, and following your instincts. With US headquarters in Austin, TX and global headquarters in Chennai, India (as well as offices in Silicon Valley, Mexico, Singapore, Japan, China, and the Netherlands) we work across timezones, continents, languages and cultures. What we're looking for: The Data Center Technician will work with our Infrastructure Operations Team to oversee day -to -day operations as well as larger projects. Work includes installing, troubleshooting, and repairing servers/network equipment. Work involves hardware diagnosis and replacement of failed components. Must be able to work effectively with minimal supervision while handling multiple priorities. The successful candidate will be able to: Manage work and priorities through a ticketing system, while coordinating with the Data Center Manager Perform hardware troubleshooting and component replacement for servers and networking infrastructure Replace and maintain cabling and wiring Collaborate with outside teams to resolve issues This is a night shift position Travel occasionally The successful candidate will have: Experience with Linux or similar OS Good knowledge of network design and protocols Superior understanding of storage devices Excellent written and oral communication skills Ability to lift 35 pounds Valid driver's license and vehicle The ability to function under pressure with multiple priorities Excellent organization skills The salary range for this position is $60,000 - $70,000 per year. What you should know about Zoho before applying: Zoho is and will always be a privately held company because we prefer to focus on customers and employees rather than shareholders. That means prospective employees should not join Zoho in pursuit of a large, lump -sum payout or lavish stock options. Zoho does not aspire to the "cool tech -company" image, preferring instead to embrace a more down -to -earth company culture. If a flashy campus or downtown office is important to you, you'll likely be disappointed. Our ideal candidate is looking to build a long -term career at Zoho. In exchange, we clear space for people to grow and progress within our organization, offering the freedom to explore new passions and expand areas of responsibility and ownership. Candidates who are looking for a short -term gig are discouraged from applying. Zoho is a low -ego company. We care very little about job titles and status, preferring instead to reward employees of all levels for their flexibility, values, and creative ambition. Candidates who are highly invested in hierarchy tend to struggle with Zoho's flat organizational culture. Zoho rewards independent self -starters who can learn on the job. Rather than structuring work around daily feedback or tightly managed performance metrics, we prefer to give employees a high degree of freedom, but in exchange, they must be motivated to actively drive their own success. We do not micromanage, but we don't hand hold either. Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States. This is not a remote position.
    $60k-70k yearly 37d ago
  • Information Technology Support Engineer

    Teceze

    Information technology technician job in East Wenatchee, WA

    Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
    $77k-114k yearly est. 4d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Wenatchee, WA

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-40k yearly est. 16h ago
  • Data Center Technician - I&A Logistics Support 1

    Kforce 4.8company rating

    Information technology technician job in Quincy, WA

    Kforce has a client in Quincy, MA that is seeking a Data Center Technician - I&A Logistics Support. This person will monitor software to process business, scientific, engineering, and other data according to operating instructions. Job Responsibilities: * Monitor the system for equipment failure or errors in performance * Respond to program error messages by finding and correcting problems or terminating the program * Help programmers and systems analysts test and debug new programs * Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports* Associate's degree in Computer Programming or equivalent training required * 0-2 years of experience required * Verbal and written communication skills, problem solving skills, customer service and interpersonal skills * Basic ability to work independently and manage one's time
    $44k-60k yearly est. 15d ago
  • Data Center Technician - I&A Logistics Support 1

    Insight Global

    Information technology technician job in Quincy, WA

    Insight Global is seeking a data center logistics technician to join an exciting operations team supporting environmental and sustainability goals. In this role you will route and process decommissioned servers and hardware components to their next useful lives such as internal reuse, other electronic supply chains, or academies that train data center technicians. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. You'll be supporting core operations like: - Hardware decommissioning - Parts harvesting - Recycling & material tracking - Coordinating logistics Day to Day: - Supporting deployment of on-site datacenter physical infrastructure - Installing, replacing and troubleshooting - Cables and Hardware - Handling data bearing devices (ex. Hard drives, solid state drives, etc.) - Working within a ticket-based environment - Performs assigned Logistics/Warehouse - Support tasks and escalates issues during high-volume work activity or escalation-based situations - Performs data entry to document inbound and outbound packages - Ensures accurate documentation of incoming and outgoing deliveries as well as records - Performs cycle audits and data corrections to ensure all inventory controls are met We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 1+ years of logistics support - IT equipment/hardware support (servers, cables, etc.) - Verbal and written communication skills, problem solving skills, customer service and interpersonal skills - Basic understanding of Microsoft Office applications (Outlook, Excel, Word) - Basic ability to work independently and manage one's time - Previous Microsoft experience - Previous datacenter experience - Decommissioning - CompTIA A- CompTIA ITF - Networking
    $46k-67k yearly est. 17d ago
  • Data Center Technician - I&A Logistics Support 1

    Manpowergroup 4.7company rating

    Information technology technician job in Quincy, WA

    Our client, a leading organization in the technology and data management sector, is seeking a Data Center Technician - I&A Logistics Support 1 to join their dynamic team. As a Data Center Technician - I&A Logistics Support 1, you will be part of the Operations Department supporting the Data Center Logistics team. The ideal candidate will demonstrate strong attention to detail, proactive problem-solving skills, and excellent communication abilities, which will align successfully within the organization. **Job Title:** Data Center Technician - I&A Logistics Support 1 **Location:** Quincy, WA **Pay Range:** $23 - $26/hr + Benefits & PTO **Regular Business Hours (Mo-Fr)** **What's the Job?** + Perform assigned tasks related to inventory management, including physical inventory tracking and staging. + Coordinate, prepare, and execute incoming and outgoing deliveries such as purchase order receiving and rack movement activities. + Ensure compliance with data center regulatory standards through audits and data corrections. + Manage material movement, shipping, and receiving processes efficiently and accurately. + Assist in the destruction of data-bearing devices following all documented procedures and runbooks. **What's Needed?** - Associate's degree in computer programming or equivalent training required - 0-2 years experience required - Verbal and written communication skills, problem solving skills, customer service and interpersonal skills - Basic ability to work independently and manage ones time **What's in it for me?** + Opportunity to work in a fast-paced, innovative data center environment. + Hands-on experience with inventory management and data center operations. + Supportive team environment with opportunities for growth and development. + Access to comprehensive safety equipment and PPE to ensure a safe working environment. + Regular business hours with a structured work schedule. **Upon completion of waiting period, consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $23-26 hourly 17d ago
  • High-Priority Opening for an IT Support Engineer

    Teceze

    Information technology technician job in East Wenatchee, WA

    Hi, Greetings from Teceze! We are currently looking for a highly skilled IT Support Engineer to join our team in support of our esteemed client. The position is based in USA - Multiple Locations, and Requires immediate onboarding. Shortlisted candidates will need to undergo a technical interview, so hands-on experience with the required technologies is essential. Job Title: IT Support Engineer Location: US-WA / East Wenatchee Onsite Work Full Time # START DATE IS DECEMBER 18th Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support
    $77k-114k yearly est. 5d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Wenatchee, WA?

The average information technology technician in Wenatchee, WA earns between $23,000 and $82,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Wenatchee, WA

$43,000

What are the biggest employers of Information Technology Technicians in Wenatchee, WA?

The biggest employers of Information Technology Technicians in Wenatchee, WA are:
  1. Moses Lake Clinic
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