Internal sales representative vs sales representative

The differences between internal sales representatives and sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an internal sales representative and a sales representative. Additionally, a sales representative has an average salary of $56,591, which is higher than the $44,872 average annual salary of an internal sales representative.

The top three skills for an internal sales representative include phone calls, internal sales and product knowledge. The most important skills for a sales representative are sales process, product knowledge, and customer service.

Internal sales representative vs sales representative overview

	Internal Sales Representative	Sales Representative
Yearly salary	$44,872	$56,591
Hourly rate	$21.57	$27.21
Growth rate	4%	4%
Number of jobs	234,019	205,456
Job satisfaction	-	4.33
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 54%
Average age	47	47
Years of experience	4	4

What does an internal sales representative do?

An internal sales representative aims to promote and sell different products and services to a target client. This career significant for a successful business and the growth of revenue. Typically, they receive many queries and suggestions, which means they must communicate with clients quickly and efficiently to develop a concrete solution for each issue. They log each issue to a database for future reference.

What does a sales representative do?

Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.

Internal sales representative vs sales representative salary

Internal sales representatives and sales representatives have different pay scales, as shown below.

	Internal Sales Representative	Sales Representative
Average salary	$44,872	$56,591
Salary range	Between $29,000 And $68,000	Between $33,000 And $94,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Google
Best paying industry	-	Pharmaceutical

Differences between internal sales representative and sales representative education

There are a few differences between an internal sales representative and a sales representative in terms of educational background:

	Internal Sales Representative	Sales Representative
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Alfred

Internal sales representative vs sales representative demographics

Here are the differences between internal sales representatives' and sales representatives' demographics:

	Internal Sales Representative	Sales Representative
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 58.1% Female, 41.9%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between internal sales representative and sales representative duties and responsibilities

Internal sales representative example responsibilities.

Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Sales representative example responsibilities.

Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
Handle administrative and sales duties as Jr.

Internal sales representative vs sales representative skills

Common internal sales representative skills

Phone Calls, 12%
Internal Sales, 10%
Product Knowledge, 9%
CRM, 8%
Sales Process, 7%
Insurance Products, 7%

Common sales representative skills

Sales Process, 9%
Product Knowledge, 9%
Customer Service, 7%
CRM, 6%
Business Development, 6%
Sales REP, 5%

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Internal Sales Representative
Internal Sales Representative vs Sales Representative

Updated January 8, 2025

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