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The differences between office aides and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office aide and an office receptionist. Additionally, an office receptionist has an average salary of $33,554, which is higher than the $29,255 average annual salary of an office aide.
The top three skills for an office aide include data entry, phone calls and telephone calls. The most important skills for an office receptionist are patients, customer service, and phone calls.
| Office Aide | Office Receptionist | |
| Yearly salary | $29,255 | $33,554 |
| Hourly rate | $14.06 | $16.13 |
| Growth rate | -5% | - |
| Number of jobs | 76,712 | 80,143 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 36% |
| Average age | 47 | 42 |
| Years of experience | 2 | 2 |
Also called an office assistant, an office aide is someone whose responsibility focuses on secretarial and administrative tasks in health practices, schools, businesses, or any other institution. Office aides help with logistical and clerical needs like copying files, curating schedules, and answering phones. They manage and organize files, receive and direct visitors, create presentations, and answer emails. The skills they need include computer and email use, filing documents, answering multiline phone systems, and typing.
An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.
Office aides and office receptionists have different pay scales, as shown below.
| Office Aide | Office Receptionist | |
| Average salary | $29,255 | $33,554 |
| Salary range | Between $22,000 And $37,000 | Between $27,000 And $41,000 |
| Highest paying City | Olympia, WA | Minneapolis, MN |
| Highest paying state | Washington | Alaska |
| Best paying company | Community Solutions | Dairy Farmers of America |
| Best paying industry | Health Care | Manufacturing |
There are a few differences between an office aide and an office receptionist in terms of educational background:
| Office Aide | Office Receptionist | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | Northwestern University | University of Pennsylvania |
Here are the differences between office aides' and office receptionists' demographics:
| Office Aide | Office Receptionist | |
| Average age | 47 | 42 |
| Gender ratio | Male, 24.2% Female, 75.8% | Male, 9.5% Female, 90.5% |
| Race ratio | Black or African American, 10.0% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 8.3% White, 52.8% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |