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Office associate vs office specialist

The differences between office associates and office specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office associate and an office specialist. Additionally, an office specialist has an average salary of $33,477, which is higher than the $31,276 average annual salary of an office associate.

The top three skills for an office associate include customer service, patients and data entry. The most important skills for an office specialist are customer service, data entry, and patients.

Office associate vs office specialist overview

Office AssociateOffice Specialist
Yearly salary$31,276$33,477
Hourly rate$15.04$16.09
Growth rate-5%-5%
Number of jobs80,21498,760
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 44%
Average age4747
Years of experience22

What does an office associate do?

Office associates have varied duties and responsibilities within an organization. They are responsible for the cash management operation, customer service functions, and administrative services. Other responsibilities include organizing and maintaining files and documents, administering all bookkeeping activities, and managing the entire office. Office associates also oversee the overall human resource activities within an organization, such as handling employment forms and health insurance administration. The skills required for this position include communication skills, organizational skills, and active listening skills.

What does an office specialist do?

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

Office associate vs office specialist salary

Office associates and office specialists have different pay scales, as shown below.

Office AssociateOffice Specialist
Average salary$31,276$33,477
Salary rangeBetween $24,000 And $39,000Between $25,000 And $43,000
Highest paying CityAnchorage, AKWashington, DC
Highest paying stateAlaskaMassachusetts
Best paying companyPersistent SystemsBrookhaven National Laboratory
Best paying industryFinanceFinance

Differences between office associate and office specialist education

There are a few differences between an office associate and an office specialist in terms of educational background:

Office AssociateOffice Specialist
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Office associate vs office specialist demographics

Here are the differences between office associates' and office specialists' demographics:

Office AssociateOffice Specialist
Average age4747
Gender ratioMale, 24.9% Female, 75.1%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 8.1% White, 57.8% American Indian and Alaska Native, 1.1%Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2%
LGBT Percentage6%6%

Differences between office associate and office specialist duties and responsibilities

Office associate example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Prepare complex PowerPoint presentations using sound and automate graphics.
  • Utilize PowerPoint and other graphics programs to develop supporting materials for presentations.
  • Arrange confidential documentation for patients and providers and correspond with providers regarding the status of their account.
  • Review payroll time sheets for accuracy and completeness and research discrepancies, enter data into computer system.
  • Design and implement a DoD program to improve transparency and accountability of combat equipment and procurement funding.
  • Show more

Office specialist example responsibilities.

  • Provide support for enrolling patients into health coverage programs and manage sensitive patient information to ensure accuracy and confidentiality.
  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Provide assistance to office staff including preparing and proofreading memos and grants, transcribing meeting minutes for staff and answering phones.
  • Perform multiple bookkeeping duties including departmental payroll, print financial reports and other financial material as needed.
  • Communicate HIPAA compliance to staff, field and outside agencies.
  • Show more

Office associate vs office specialist skills

Common office associate skills
  • Customer Service, 22%
  • Patients, 10%
  • Data Entry, 9%
  • Office Equipment, 6%
  • Patient Appointments, 6%
  • Telephone Calls, 5%
Common office specialist skills
  • Customer Service, 18%
  • Data Entry, 10%
  • Patients, 9%
  • Office Equipment, 6%
  • Phone Calls, 6%
  • Word Processing, 4%

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