Office specialist vs client service specialist

The differences between office specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an office specialist, becoming a client service specialist takes usually requires 6-12 months. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $33,477 average annual salary of an office specialist.

The top three skills for an office specialist include customer service, data entry and patients. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Office specialist vs client service specialist overview

	Office Specialist	Client Service Specialist
Yearly salary	$33,477	$40,043
Hourly rate	$16.09	$19.25
Growth rate	-5%	-4%
Number of jobs	98,760	225,591
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 61%
Average age	47	40
Years of experience	2	12

What does an office specialist do?

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Office specialist vs client service specialist salary

Office specialists and client service specialists have different pay scales, as shown below.

	Office Specialist	Client Service Specialist
Average salary	$33,477	$40,043
Salary range	Between $25,000 And $43,000	Between $26,000 And $61,000
Highest paying City	Washington, DC	New York, NY
Highest paying state	Massachusetts	New York
Best paying company	Brookhaven National Laboratory	Moody's
Best paying industry	Finance	Finance

Differences between office specialist and client service specialist education

There are a few differences between an office specialist and a client service specialist in terms of educational background:

	Office Specialist	Client Service Specialist
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	Western Carolina University	-

Office specialist vs client service specialist demographics

Here are the differences between office specialists' and client service specialists' demographics:

	Office Specialist	Client Service Specialist
Average age	47	40
Gender ratio	Male, 18.3% Female, 81.7%	Male, 29.5% Female, 70.5%
Race ratio	Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2%	Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between office specialist and client service specialist duties and responsibilities

Office specialist example responsibilities.

Provide support for enrolling patients into health coverage programs and manage sensitive patient information to ensure accuracy and confidentiality.
Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Provide assistance to office staff including preparing and proofreading memos and grants, transcribing meeting minutes for staff and answering phones.
Perform multiple bookkeeping duties including departmental payroll, print financial reports and other financial material as needed.
Communicate HIPAA compliance to staff, field and outside agencies.

Client service specialist example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Demonstrate compassion and encouragement during tough moments.
Prepare and present PowerPoint presentations for training meetings.
Create a PowerPoint presentation implement into the official training program.
Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Office specialist vs client service specialist skills

Common office specialist skills

Customer Service, 18%
Data Entry, 10%
Patients, 9%
Office Equipment, 6%
Phone Calls, 6%
Word Processing, 4%

Common client service specialist skills

Client Service, 16%
Excellent Interpersonal, 7%
Client Facing, 6%
Client Issues, 5%
Data Entry, 5%
Work Ethic, 4%

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Office Specialist
Office Specialist vs Client Service Specialist

Updated January 8, 2025

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