Office support clerk vs front office clerk

The differences between office support clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office support clerk and a front office clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for an office support clerk include customer service, data entry and word processing. The most important skills for a front office clerk are patients, check-in, and data entry.

Office support clerk vs front office clerk overview

	Office Support Clerk	Front Office Clerk
Yearly salary	$32,040	$31,051
Hourly rate	$15.40	$14.93
Growth rate	-5%	-5%
Number of jobs	185,683	163,789
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Associate Degree, 28%
Average age	47	47
Years of experience	2	2

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Office support clerk vs front office clerk salary

Office support clerks and front office clerks have different pay scales, as shown below.

	Office Support Clerk	Front Office Clerk
Average salary	$32,040	$31,051
Salary range	Between $25,000 And $39,000	Between $25,000 And $37,000
Highest paying City	Tualatin, OR	Minneapolis, MN
Highest paying state	Washington	Alaska
Best paying company	Sierra Pacific Industries	Limbach
Best paying industry	Finance	Government

Differences between office support clerk and front office clerk education

There are a few differences between an office support clerk and a front office clerk in terms of educational background:

	Office Support Clerk	Front Office Clerk
Most common degree	Bachelor's Degree, 40%	Associate Degree, 28%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

Office support clerk vs front office clerk demographics

Here are the differences between office support clerks' and front office clerks' demographics:

	Office Support Clerk	Front Office Clerk
Average age	47	47
Gender ratio	Male, 22.7% Female, 77.3%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%	Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between office support clerk and front office clerk duties and responsibilities

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

Front office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
Verify releases of information according to HIPPA regulations.
Maintain confidentiality of patient information; abiding by HIPPA guidelines.
Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.

Office support clerk vs front office clerk skills

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

Common front office clerk skills

Patients, 34%
Check-In, 8%
Data Entry, 8%
Customer Service, 7%
Front Desk, 4%
Appointment Scheduling, 4%

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Office and Administrative Industry
Office Support Clerk
Office Support Clerk vs Front Office Clerk

Updated January 8, 2025

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