Office support clerk vs general office clerk

The differences between office support clerks and general office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office support clerk and a general office clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $30,034 average annual salary of a general office clerk.

The top three skills for an office support clerk include customer service, data entry and word processing. The most important skills for a general office clerk are data entry, customer service, and office equipment.

Office support clerk vs general office clerk overview

	Office Support Clerk	General Office Clerk
Yearly salary	$32,040	$30,034
Hourly rate	$15.40	$14.44
Growth rate	-5%	-5%
Number of jobs	185,683	160,597
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 28%
Average age	47	47
Years of experience	2	2

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

What does a general office clerk do?

A general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization. They maintain the adequacy of inventories, organize business and financial transaction reports, and perform basic bookkeeping tasks and banking transactions. A general office clerk must be highly organizational and analytical, especially in encoding account statements on the database and processing business reports required by the management.

Office support clerk vs general office clerk salary

Office support clerks and general office clerks have different pay scales, as shown below.

	Office Support Clerk	General Office Clerk
Average salary	$32,040	$30,034
Salary range	Between $25,000 And $39,000	Between $23,000 And $38,000
Highest paying City	Tualatin, OR	Seattle, WA
Highest paying state	Washington	Washington
Best paying company	Sierra Pacific Industries	USF Reddaway
Best paying industry	Finance	Health Care

Differences between office support clerk and general office clerk education

There are a few differences between an office support clerk and a general office clerk in terms of educational background:

	Office Support Clerk	General Office Clerk
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 28%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Office support clerk vs general office clerk demographics

Here are the differences between office support clerks' and general office clerks' demographics:

	Office Support Clerk	General Office Clerk
Average age	47	47
Gender ratio	Male, 22.7% Female, 77.3%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%	Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between office support clerk and general office clerk duties and responsibilities

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

General office clerk example responsibilities.

Set up PowerPoint presentations using LCD projectors and computers.
Update and maintain PowerPoint presentations used for new hire orientation of management and employees.
Insert data accurately and expeditiously into the company payroll system for future retrieval.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Use QuickBooks for purchase order, inventory activities and sales order.
Bag groceries, assist customers in locating merchandise, cleaning of store floors, restrooms and shelves.

Office support clerk vs general office clerk skills

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

Common general office clerk skills

Data Entry, 17%
Customer Service, 15%
Office Equipment, 12%
Front Desk, 11%
Word Processing, 9%
Telephone Calls, 8%

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Office Support Clerk
Office Support Clerk vs General Office Clerk

Updated January 8, 2025

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