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The differences between office support clerks and shop clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office support clerk and a shop clerk. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $32,040 average annual salary of an office support clerk.
The top three skills for an office support clerk include customer service, data entry and word processing. The most important skills for a shop clerk are basic math, math, and top quality.
| Office Support Clerk | Shop Clerk | |
| Yearly salary | $32,040 | $34,468 |
| Hourly rate | $15.40 | $16.57 |
| Growth rate | -5% | -5% |
| Number of jobs | 185,683 | 106,275 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.
A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.
Office support clerks and shop clerks have different pay scales, as shown below.
| Office Support Clerk | Shop Clerk | |
| Average salary | $32,040 | $34,468 |
| Salary range | Between $25,000 And $39,000 | Between $26,000 And $44,000 |
| Highest paying City | Tualatin, OR | New York, NY |
| Highest paying state | Washington | Massachusetts |
| Best paying company | Sierra Pacific Industries | University of California, Berkeley |
| Best paying industry | Finance | Transportation |
There are a few differences between an office support clerk and a shop clerk in terms of educational background:
| Office Support Clerk | Shop Clerk | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between office support clerks' and shop clerks' demographics:
| Office Support Clerk | Shop Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 22.7% Female, 77.3% | Male, 34.6% Female, 65.4% |
| Race ratio | Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1% | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |