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Office support clerk vs support clerk

The differences between office support clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office support clerk and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $32,040 average annual salary of an office support clerk.

The top three skills for an office support clerk include customer service, data entry and word processing. The most important skills for a support clerk are customer service, data entry, and patients.

Office support clerk vs support clerk overview

Office Support ClerkSupport Clerk
Yearly salary$32,040$35,159
Hourly rate$15.40$16.90
Growth rate-5%-5%
Number of jobs185,683163,168
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 38%
Average age4747
Years of experience22

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

What does a support clerk do?

A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.

Office support clerk vs support clerk salary

Office support clerks and support clerks have different pay scales, as shown below.

Office Support ClerkSupport Clerk
Average salary$32,040$35,159
Salary rangeBetween $25,000 And $39,000Between $22,000 And $54,000
Highest paying CityTualatin, ORSan Diego, CA
Highest paying stateWashingtonHawaii
Best paying companySierra Pacific IndustriesLos Alamos National Laboratory
Best paying industryFinanceGovernment

Differences between office support clerk and support clerk education

There are a few differences between an office support clerk and a support clerk in terms of educational background:

Office Support ClerkSupport Clerk
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Office support clerk vs support clerk demographics

Here are the differences between office support clerks' and support clerks' demographics:

Office Support ClerkSupport Clerk
Average age4747
Gender ratioMale, 22.7% Female, 77.3%Male, 26.1% Female, 73.9%
Race ratioBlack or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between office support clerk and support clerk duties and responsibilities

Office support clerk example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
  • Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
  • Compile PowerPoint presentations for various department heads.
  • Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
  • Handle administrative work relate to operational process of the office and patients clinical information.
    • Show more

Support clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
  • Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
  • Organize and locate inventory and update companies QuickBooks.
  • Prepare subpoenas for document production, deposition and trial appearance/testimony.
  • Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.
    • Show more

Office support clerk vs support clerk skills

Common office support clerk skills
  • Customer Service, 19%
  • Data Entry, 17%
  • Word Processing, 7%
  • Office Equipment, 6%
  • Front Desk, 5%
  • Database Systems, 5%
Common support clerk skills
  • Customer Service, 19%
  • Data Entry, 15%
  • Patients, 10%
  • Clerical Support, 6%
  • Medical Terminology, 6%
  • Office Equipment, 5%

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Updated January 8, 2025

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