Operations coordinator jobs in Rochester, NY - 137 jobs
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Operations Coordinator
Operations Associate
Project Coordinator
Contract Coordinator
Operations Specialist
Program Administrator
Delivery Operations Coordinator
Ashley | The Wellsville Group
Operations coordinator job in Batavia, NY
Our Batavia, NY location is looking for a detail-oriented Delivery OperationsCoordinator to manage scheduling, coordinate with guests, and support our delivery teams. You'll ensure every delivery runs smoothly and every guest has a great experience!
What You'll Do:
Scheduling & Guest Communication
Monitor and organize the inbox daily, responding promptly.
Schedule deliveries accurately-confirm addresses, order details, phone numbers, and explain the process clearly.
Contact guests to book deliveries, share operating hours, and keep communication consistent.
Follow up daily until every delivery is confirmed.
Performance & Guest Support
Meet or exceed KPIs for scheduling efficiency, on-time delivery, and guest satisfaction.
Submit Route Change Forms and Account Reviews, following up to resolve issues.
Track deliveries in real-time to ensure accuracy and timeliness.
Respond quickly to guest inquiries via Podium and other channels, aiming for one-call resolutions.
Take on additional tasks as needed to support the team.
What You Bring:
Strong computer skills, including typing and Microsoft Office.
Clear, professional phone presence.
Customer service experience (preferred).
Ability to multitask and stay focused in a busy environment.
Comfortable sitting for up to 4 hours at a time.
High School Diploma or GED.
The Environment:
Fast-paced office setting that rewards organization and adaptability.
Monday-Friday 8AM-430PM, rotating Saturdays 8AM-430PM
After training is complete, we can discuss a hybrid work option!
Compensation details: 17 Hourly Wage
PI693c032a90ce-37***********7
$38k-56k yearly est. 4d ago
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Warehouse Project Coordinator
Beyond Talentedge
Operations coordinator job in Rochester, NY
Beyond TalentEdge has a direct hire opportunity for a Warehouse Project Coordinator. Our client is a leading manufacturing company in Rochester.
The Warehouse Project Coordinator is a hands-on, detail-driven role at the intersection of warehouse operations, project coordination, and light construction. This position supports the planning, setup, inspection, and return of client-owned properties. Responsibilities span from interpreting CAD drawings and graphic elevations to managing high-value inventory and collaborating across departments using digital tools.
Responsibilities:
• Inventory Management:
o Maintain accurate and up-to-date inventory of client-owned assets.
o Reconcile items during outbound shipment and upon return.
o Inspect all properties for damage or wear, document findings, and initiate repair or replacement processes.
o Ensure all items are properly cleaned, organized, and stored according to company and client standards.
• Project Coordination & Execution:
o Interpret pick lists in conjunction with CAD drawings, service layouts, and graphics elevations.
o Assist in staging and test-fitting.
o Identify discrepancies in graphic dimensions, hardware selection, and structural feasibility.
o Coordinate across departments (design, graphics, project management) to resolve issues preemptively.
• Light Construction & Technical Setup:
o Use basic tools to build, modify, or troubleshoot.
o Verify that setups match technical drawings and can be efficiently installed on-site.
• Packing & Property Protection:
o Safely pack properties of varying sizes and shapes to ensure secure transit.
o Apply proper materials, padding, and crating methods to minimize risk of damage during shipping.
o Verify that all items are labeled, documented, and prepared according to shipping and company requirements.
• Technology & Communication:
o Use project management software to track tasks, timelines, and asset status.
o Maintain active communication via Microsoft Teams, email, and project management platforms across multiple departments.
o Document setup processes and share learnings to support continuous improvement.
Desired Skills and Qualifications:
• Experience with inventory management systems; strong attention to asset tracking and condition reporting.
• Mechanical aptitude; comfortable with tools and general construction principles.
• Ability to read and interpret CAD blueprints, elevations, and technical layouts.
• Strong organizational and time-management skills; thrives in deadline-driven environments.
• Comfortable with technology including Microsoft Teams, email, and project management platforms.
• Detail-oriented mindset with a proactive, problem-solving approach.
• Capable of working independently and within a team to meet high client expectations.
Salary:
$22.00 - $28.00 per hour
“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”
$22-28 hourly 3d ago
Operations Associate - PM (Part Time)
Top Shelf Enterprises LLC
Operations coordinator job in Rochester, NY
Job DescriptionDescription:
WeTheHobby is a thriving sports entertainment company with global reach, headquartered in Rochester, NY. We value creativity, diversity, innovation, dedication, and our community!
Our work environment includes:
Modern office setting
Strong growth opportunities
Flexible working hours
Lively atmosphere
A team that cares about one another
Welcoming and inclusive culture
WeTheHobby, a trusted and respected brand in the sports entertainment industry, is looking for multiple part-time Evening Operations Associates to assist with our shipping operations. This is a unique opportunity to join an amazing team of professionals in one of the most exciting and evolving industries around.
This role is on-site at our innovative sports card store in the Neighborhood of the Arts in Rochester, NY. Join a forward-thinking team, raising the standards of sports collectibles, and playing a major role in an explosive and exciting industry.
Responsibilities:
Sort, verify, and pack sets of individual cards resulting from group card breaks
Pack and ship normal sports card boxes and cases
Perform fulfillment-related data entry
Assist in receiving new products from suppliers (as needed)
Manage inventory systems (as needed)
Take on additional operational tasks based on performance/experience
Shifts Available:
Shift B:
Wednesday (5:00pm - 11:00pm)
Thursday (5:00pm - 11:00pm)
Friday (5:00pm - 11:00pm)
Sunday (8:00am - 4:00pm)
Requirements:
Qualifications:
No industry experience is required, but experience in warehouse operations, fulfillment, or online commerce is a major plus
Strong organizational and communication skills
High attention to detail
Sports knowledge is helpful
Computer literacy (Microsoft Excel)
Ability to follow instructions and work independently
Availability for evening shifts (5:00pm - 11:00pm) and weekends (8:00am - 4:00pm)
$52k-98k yearly est. 2d ago
Operations Associate
Delibert Employment Solutions
Operations coordinator job in Rochester, NY
A prestigious financial services firm seeks a dedicated and detail-oriented Operations Associate to join our dynamic Operations department. The successful candidate will play a critical role in asset movement, account opening, and account transfer requests, ensuring seamless operations within the firm. This position requires a deep understanding of industry regulations and firm policies, coupled with a professional demeanor in client-facing interactions.
Key Responsibilities:
Facilitate the accurate and timely movement of assets, ensuring compliance with industry regulations and firm policies.
Oversee the process of account opening and account transfers, maintaining meticulous attention to detail.
Develop and maintain an in-depth knowledge of relevant industry rules and regulations.
Provide exceptional client service through clear and courteous communication, demonstrating professionalism in all interactions.
Collaborate with internal teams to streamline operations and enhance efficiency.
Qualifications:
Experience:
1-3 years of professional or administrative experience, preferably within the financial services industry.
Licenses:
Series 7 and Series 66 licenses required, or the ability to obtain them within 18 months of hire.
Education:
Bachelor's Degree preferred.
Skills:
Outstanding communication, presentation, and organizational skills.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Professional demeanor with the ability to handle client interactions tactfully and courteously.
Additional Information:
This role offers the opportunity to develop a comprehensive understanding of the financial services industry.
The ideal candidate will exhibit a proactive approach, a strong sense of responsibility, and a commitment to continuous improvement.
Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to *****************************
We look forward to reviewing your application and exploring how you can contribute to our firm's success.
Join our team and contribute to the high standards of service and operational excellence that define our firm.
$52k-98k yearly est. Easy Apply 7d ago
Operations Associate
Sage, Rutty & Co
Operations coordinator job in Rochester, NY
Join Our Dynamic Operations Team!
We are seeking a detail-oriented and organized Operations Associate to be an integral part of our Operations department-a pivotal hub for asset movement, account opening, and transfer requests. In this role, you will gain a deep understanding of industry regulations and our firm's policies, contributing to the smooth operation of our firm.
Key Responsibilities:
Manage and facilitate asset movements, account openings, and transfer requests with precision.
Develop a thorough knowledge of industry rules and regulations to ensure compliance and best practices.
Maintain a professional demeanor, particularly in client-facing interactions, exemplifying tact, courtesy, and clear communication.
Collaborate effectively with team members and other departments to streamline processes and enhance client satisfaction.
Assist in training and onboarding new team members as needed.
Qualifications:
1-3 years of professional or administrative experience; experience in the financial services industry is a plus.
Series 7 and Series 66 licenses preferred (or the ability to obtain them within 18 months).
Bachelor's Degree preferred.
Exceptional communication, presentation, and organizational skills are a must.
Strong attention to detail and a proactive approach to problem-solving.
What We Offer:
A supportive and collaborative work environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
The chance to be part of a dynamic team that values your contributions.
If you are ready to take your career to the next level and make a meaningful impact in our Operations department, we would love to hear from you!
Apply Today!
$52k-98k yearly est. Auto-Apply 5d ago
Operations Associate
Sage Rutty and Co Inc.
Operations coordinator job in Rochester, NY
Join Our Dynamic Operations Team!
We are seeking a detail-oriented and organized Operations Associate to be an integral part of our Operations department-a pivotal hub for asset movement, account opening, and transfer requests. In this role, you will gain a deep understanding of industry regulations and our firm's policies, contributing to the smooth operation of our firm.
Key Responsibilities:
Manage and facilitate asset movements, account openings, and transfer requests with precision.
Develop a thorough knowledge of industry rules and regulations to ensure compliance and best practices.
Maintain a professional demeanor, particularly in client-facing interactions, exemplifying tact, courtesy, and clear communication.
Collaborate effectively with team members and other departments to streamline processes and enhance client satisfaction.
Assist in training and onboarding new team members as needed.
Qualifications:
1-3 years of professional or administrative experience; experience in the financial services industry is a plus.
Series 7 and Series 66 licenses preferred (or the ability to obtain them within 18 months).
Bachelor's Degree preferred.
Exceptional communication, presentation, and organizational skills are a must.
Strong attention to detail and a proactive approach to problem-solving.
What We Offer:
A supportive and collaborative work environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
The chance to be part of a dynamic team that values your contributions.
If you are ready to take your career to the next level and make a meaningful impact in our Operations department, we would love to hear from you!
Apply Today!
$52k-98k yearly est. Auto-Apply 5d ago
Industrial Operations Associate
Casella Waste Systems, Inc. 4.6
Operations coordinator job in Geneva, NY
The Operations Associate is a member of a team responsible for daily monitoring and processing of materials in order to add value to the customer. The incumbent will work with a team to ensure that materials are handled appropriately and that the customers gets the best value out of our services.
#INDSJPay range $21.00-$23.00 per hour based on experience
Key Responsibilities
* Operates a variety of industrial equipment including bailers, forklifts, grinders and other equipment based on location and loads recycling materials for collection and transportation.
* Processes production scrap, sorts materials, and bales cardboard and plastic film.
* Loads finished products onto trailers and ensures safe loading procedures are followed.
* Ensures proper packaging of food waste and recycling into containers most appropriate for the material and which comply with applicable transport regulations and disposal/recycling site acceptance parameters.
* Attends all safety trainings, reports any incidents or near misses and wears PPE as needed to ensure workplace safety and compliance with regulatory policies and procedures.
* Creates and manages all shipping paperwork (Bill-of-Lading, Packing List, Trailer Checklist, Waste Manifests, etc.)
* Generates packing lists for each outbound load and documents weights for each item loaded onto trailers in order to maintain organization within each order.
* Communicates any challenges or inquiries to the Operations Supervisor as needed.
* Utilizes workplace experiences to generate and present ideas for program improvement.
* May be required to operate a 22ft box truck or a truck with a gross vehicle weight rating (GVWR) of 26,001 pounds or more.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Career Path Definitions & Distinctions
Associate: Demonstrates high performance in attendance, safety, productivity and customer service as well as demonstrating knowledge of site material types and site and program needs. Completes necessary training for role. Shows and understanding and ability to execute basic job functions and plans for the day. Has the ability to prepare a trailer according to DOT requirements, complete necessary paperwork and basic material separation.
Senior Associate: Demonstrates high performance in attendance, safety productivity and customer service and completes forklift certification with the ability to complete pre/post inspections on forklift. Has ability to manage the scrap floor, look for and communicate leads and improvement opportunities. Understands and uses strategic account team when relevant. Can develop and maintain relationships and rapport with site contracts.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED, 0-2 years of manufacturing experience and, a demonstrated ability to work as part of a team in a collaborative environment. Having 6-12 months of equipment operations experience is helpful for this position. It is required to have a valid driver's license and be legally eligible to work in the US. The physical ability to lift 30lbs frequently and 65lbs. several times a day, stand for 8 hours, and work extended hours (if needed).
Excellent listening, communication, and problem solving skills, and knowledge of equipment operation such as a forklift, grinder and box truck are expected. Knowledge of lockout tagout procedures and the ability to navigate and use Microsoft Office are helpful.
Attributes
Positive, team-oriented individual who has a strong work ethic, is committed to safety, customer driven, open to personal and professional training and development, and results-oriented with the ability to see the larger picture while focusing on detailed information.
$21-23 hourly Auto-Apply 60d+ ago
Operator Associate 3
Pactiv Evergreen 4.8
Operations coordinator job in Canandaigua, NY
Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.
Our Sustainability Commitment
The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.
Job Description
Machine Operator|Canandaigua,NY|HIRING IMMEDIATELY
Join our team in a fast-paced, safety-focused manufacturing environment where your skills and dedication make a real impact. We're seeking a reliable and motivated Machine Operator to help drive production excellence.
Compensation:
* $22.31 per hour
* Increases: Eligible for annual and skill-based wage increases
* Bonuses: Eligible for a monthly bonus based on plant productivity
* Add EXTRA money to your paycheck by referring friends and family
Available Shift: A Shift - 11:30 PM to 8am (Sunday & Monday Off)
TEXT TO APPLY NUMBER:
* ************ (928-NOVOLEX)
Essential Duties and Responsibilities:
* Operate machinery safely and consistently at or above standard performance levels (waste, quality, efficiency, and utilization).
* Troubleshoot and adjust machine components to resolve operational issues.
* Identify and implement innovative solutions to improve production processes.
* Support and mentor less experienced team members.
* Accurately complete end-of-shift documentation, including crew time, machine time, and production quantities.
* Inspect products for defects and make necessary machine adjustments to maintain quality standards.
* Follow all housekeeping, standard work, and safety protocols.
* Demonstrate mechanical aptitude, problem-solving abilities, and strong communication skills (written and verbal).
Qualifications:
* One Year Manufacturing Experince
* Strong manual dexterity and hand/eye coordination.
* Excellent communication and analytical skills.
* Attention to detail with accurate record-keeping.
* Basic math skills and ability to use calculators for production data.
* Ability to troubleshoot minor machine issues.
* Familiarity with production measurement tools (e.g., levels).
* Understanding of product quality standards.
* Able to life up to 50 lbs
Company Benefits
What You'll Get From Us
Benefits
With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.
Community Engagement
At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.
Training and Development
We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.
Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact my **********************.
Responsibilities Machine Operator|Canandaigua,NY|HIRING IMMEDIATELY Join our team in a fast-paced, safety-focused manufacturing environment where your skills and dedication make a real impact. We're seeking a reliable and motivated Machine Operator to help drive production excellence. Compensation: - $22.31 per hour - Increases: Eligible for annual and skill-based wage increases - Bonuses: Eligible for a monthly bonus based on plant productivity - Add EXTRA money to your paycheck by referring friends and family Available Shift: A Shift - 11:30 PM to 8am (Sunday & Monday Off) TEXT TO APPLY NUMBER: - ************ (928-NOVOLEX) Essential Duties and Responsibilities: - Operate machinery safely and consistently at or above standard performance levels (waste, quality, efficiency, and utilization). - Troubleshoot and adjust machine components to resolve operational issues. - Identify and implement innovative solutions to improve production processes. - Support and mentor less experienced team members. - Accurately complete end-of-shift documentation, including crew time, machine time, and production quantities. - Inspect products for defects and make necessary machine adjustments to maintain quality standards. - Follow all housekeeping, standard work, and safety protocols. - Demonstrate mechanical aptitude, problem-solving abilities, and strong communication skills (written and verbal). Qualifications: - One Year Manufacturing Experince - Strong manual dexterity and hand/eye coordination. - Excellent communication and analytical skills. - Attention to detail with accurate record-keeping. - Basic math skills and ability to use calculators for production data. - Ability to troubleshoot minor machine issues. - Familiarity with production measurement tools (e.g., levels). - Understanding of product quality standards. - Able to life up to 50 lbs
$22.3 hourly Auto-Apply 31d ago
Program Administrator
Creation Technologies 4.4
Operations coordinator job in Rochester, NY
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
A Creation Technologies Program Administrator is a support-focused role that works alongside Program Managers and cross functional teams to ensure the smooth execution of manufacturing programs. While a Program Manager is responsible for high -level program oversight, the Program Administrator focuses on administrative, operational, and logistical that help the program run
efficiently and drive customer success. The position involves detailed coordination, communication, documentation, and tracking of the various aspects of the program. This role supports program managers, cross-functional teams, and, increasingly, customers to ensure seamless execution and delivery of manufacturing programs.
DUTIES AND RESPONSIBILITIES include, but not limited to:
• Manages and organizes program documentation, ensuring plans, purchase orders, invoices, and reports are current and accessible for stakeholders.
• Reviews and confirms customer production Purchase Orders (PO) and Return Material Authorization (RMAs), maintaining order alignment through open order reconciliation.
• Prepares and sends customer Accounts Receivable (AR) statements, reviews invoices, and resolves discrepancies.
• Coordinates and schedules meetings, ensuring cross-functional alignment among engineering, production, procurement, and
customers.
• Tracks deliverables and milestones, notifying teams of deadlines and potential delays, and their impact to the customer.
• Assists in managing production schedules to ensure on-time delivery, processing, and shipment of RMAs.
• Tracks order and finished goods status, liaising with planning and logistics for accurate order placement and delivery.
• Supports shipping logistics, including handling documents, tracking shipments, and managing customs paperwork if needed.
• Acts as a customer contact point, providing updates, addressing inquiries, and escalating issues while ensuring smooth information flow.
• Prepares status reports detailing program progress, risks, and performance metrics, including financial summaries and milestone tracking.
• Maintains and drives data tracking for Key Performance Indicators (KPIs) such as on-time delivery and cost performance, providing insights for decision-making.
• Tracks resolution of production delays or defects, ensuring follow-ups are completed to maintain program progress.
• Documents and improves internal processes to enhance manufacturing support program execution.
• Supports the program manager in resolving operational issues, tracking open items, and implementing process improvements.
• Other duties and responsibilities as assigned.
QUALIFICATIONS:
Education and Required Experience
• Associate degree or equivalent combination of education and experience
• Accumulated 1-2 years of hands-on experience in an operations support, customer service or administrative role.
• Experience with an Enterprise Resource Planning Systems such as Oracle or similar systems is an asset.
SKILLS REQUIRED:
• Must be highly organized with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Attention to detail is crucial, particularly when it comes to managing documents, schedules, and tracking project data.
• Strong verbal and written English communication skills are necessary for collaborating with cross-functional teams and
customers. The role requires frequent updates, coordination, and sometimes negotiation to ensure smooth program
execution.
• Basic to intermediate proficiency with MS Office (Excel and PowerPoint)
• A general understanding of electronics manufacturing processes, terms, and technologies (e.g., printed circuit board
assembly (PCBA), component sourcing) is beneficial to communicate effectively with technical teams.
• Familiarity with supply chain management, logistics, or procurement processes is an asset.
In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $21.80 - $31.35 per hour. Full-time employees are also eligible for performance based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you require any accommodations to complete the application process or need the job posting in an alternative format, please email Accessibility@creationtech.com. You will be connected with our Talent Acquisition team.
If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.
Canada: Title for the position will be in accordance with applicable national and local laws.
$21.8-31.4 hourly Auto-Apply 43d ago
Operations Coordinator- Logistics & Supply Chain
Brothers International
Operations coordinator job in Rochester, NY
Job DescriptionSalary: $48K -$60K
Food Holdings, LLC:
At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer-Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.
Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on!
Why Brothers International?
Innovation:Be part of a company that values creativity and encourages innovation in the ever-evolving food industry.
Team Collaboration:Join a collaborative work environment where your ideas and contributions are recognized and celebrated.
Global Impact:Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products.
Position Summary:
Join our dynamic team and be a part of a company dedicated to making a positive impact through delicious and nutritious food offerings. As an OperationsCoordinator, you will provide supply chain and logistics support for our products, manage inbound and outbound transportation for domestic and international customers/suppliers, execute production planning, and coordinate activities with contract manufacturers and co-packers. We are seeking individuals who are passionate, driven, and ready to contribute to our collaborative team environment.
Essential Functions:
The essential functions include, but are not limited to the following:
Prepare and monitor contracts in conjunction with the sales team; Coordinate the development and implementation of contract administration plans and provide on-going oversight of contract performance and issue corrective actions when needed.
Facilitate timely and accurate account /orders management for various customers, via direct communication with the customers, vendors, and sales team.
Build strong customer relationships while supporting sales personnel in identifying customer practices and needs to resolve issues and identify process improvements. Proactively seek to understand the needs of the customers and provide the highest standards of service.
Monitor and track all pending orders, including entering, troubleshooting, and communicating information about scheduling, cancellations, and inactive orders.
Mitigate customer complaints, provide appropriate solutions and alternatives within time limits; provide follow up to ensure optimal resolution.
Review contracts and orders for completeness and accuracy. Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, sample and quality requirements, approval to ship close-dated cases, etc.).
Collaborate with Sales on contract releases and generate shipment releases & labeling, send to the supplier
Communicate with overseas suppliers and Shared Services Team
Review and approve sailing schedule, draft labels, draft commercial invoices, draft B/L, and coordinate bookings
File set-up and maintaining of related files and update shipment release and backlog in ERP
Gather IFS data to submit to Shared Services
Determine whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory.
Manage and organize documentation requirements and compliance mandates per customer and government regulations, including IFS data.
Responsible for meticulous and detailed record keeping for auditing and reporting purposes.
Perform daily activities of the invoicing and billing functions. Assists in the tracking and necessary follow-up action for life of invoice.
Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner.
Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained.
Participate in team initiatives to further continuous improvement.
Occasional special projects as requested / Other duties as assigned by management.
Minimum Qualifications (Knowledge, Skills and Abilities):
Provide quality service to BIFC internal and external customers in all assigned tasks, while always upholding BIFC Values.
Good oral and written communication with strong emphasis on follow-up and organizational capability.
Experience with Microsoft Office and Outlook.
Familiarity with ERP systems preferred.
Experience with domestic transportation terms and procedures, including freight terms, documentation, claims filing, load planning and shipment tender.
Experience with international terms and procedures, including INCOTERMS, ISF filing, Commercial Invoices, customs clearance, and Harmonized Tariff classification.
Experience in Production planning/execution, including Bills of Material, scheduling, and assignment of materials.
Note:
Brothers International is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veterans status or any protected category. We encourage veterans and people with disabilities to apply.
$48k-60k yearly 4d ago
Technical Operations Coordinator
Bluetower Technical Inc.
Operations coordinator job in Rochester, NY
BlueTower Technical Inc has provided a complete range of IT support, backup solutions, and web services to organizations across every major industry since 2001. Our experienced staff is here to quickly help with all your hardware and software needs, from a few PC's to a large domain, and from secure off-site backups to premise wiring, all at a rate more affordable than our competitors. We have scheduled maintenance programs to fit any budget and keep a vast inventory of emergency parts on hand for speedy repairs.
Job Description
The ideal candidate is highly focused, personable, comfortable in a fast-paced environment, able to exercise independent judgment, and has outstanding listening and critical thinking abilities. This is a full time position.
The Technical OperationsCoordinator focuses on customer service and coordination for clients and colleagues - the primary link between clients and technical support resources. The candidate will be responsible for coordinating and scheduling all IT requests from many different sources including but not limited to phone, email, website request, help desk tickets, and more.
The Technical OperationsCoordinator:
Coordinates Technical Services, performing dispatch duties and delegating any necessary work.
Directs all incoming calls from clients and vendors to the most relevant colleague.
Asks relevant, insightful questions of clients to determine nature of their issue and enters thorough notes, such that technical resources are set up for success.
Monitors and maintains all open service orders - in-house, onsite, and others. Follows up with employees and customers as necessary.
Advances tasks toward resolution by reviewing open cases in our ticketing system.
Coordinates the schedules of technical resources with consideration to client service level agreements, travel time, and complexity of the task.
Collaborates with technical resources to determine best way to resolve issues.
Manages client expectations with regards to estimated costs, time, and implications of work (such as downtime).
Tracks and monitors inventory and assets. Ensures technical resources have any required equipment and that help desk tickets are updated with proper billing information.
Performs administrative tech support tasks when needed, such as password resets, baseline new workstation configs, email troubleshooting and more. Ongoing training will be provided to expand these skill sets.
Qualifications
Minimum of 1 year in an equivalent role.
Experience working with a high volume of small tasks.
Experience with ticketing or time management software.
Ability to receive information from a variety of sources, process it and retain key concepts and details
Ability to write and speak clearly, concisely, and effectively.
Ability to remain organized, self-directed, analytical, and focused in a constantly changing environment.
Ability to identify pain-points and improve processes.
Ability to learn new software.
Ability to type at least 60 words per minute.
Competency with Microsoft Office products.
Skilled in problem solving, decision-making, planning, and good judgment.
Proactive collaborator in a team environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-56k yearly est. 21h ago
Project Coordinator
Mindlance 4.6
Operations coordinator job in Rochester, NY
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Skills:
Proficient MS suite of products;
1-3 years of customer service experience with Minimal of telecom experience
Education: High school diploma
Process simple move, add change requests (MAC) Complete cancelation of orders in the OSS
Manage tasks within OSS
Must be comfortable working in an accountable and deadline oriented environment and maintain flexible working hours
Additional Information
Thanks & Regards
Praveen K. Paila
************
Praveenp@mindlance(dot)com
$43k-60k yearly est. 60d+ ago
Operations Specialist - Panel
Nextgen Building Components
Operations coordinator job in Farmington, NY
Job DescriptionDescription:
SUMMARY: You construct all major Building Components: Wall Panels, Roof Trusses and Floor Trusses in a warehouse environment. You create finished building components that are ready to be delivered to a construction site for assembly. You work as part of a team to assemble each building component using hand tools and power tools. All team members are responsible for quality control by verifying dimensions of material at given position and examining material for defects. Truss (Roof and Floor) and Wall Panel building teams are expected to learn/perform set-up for assembly of Panels and Trusses, as well as become proficient at operating any necessary equipment safely and efficiently.
DEPARTMENT: Production
REPORTS TO: Foreman
DAY SHIFT HOURS: M-F, 6:00am - 2:30 pm, mandatory overtime expected.
EVENING SHIFT HOURS: M-TH, 2:30 pm - 1:00 am, mandatory overtime expected.
FLSA: Full-time, Hourly, Non-Exempt Position
WORK AUTHORIZATION:
US Person (US Citizen or Permanent Resident)
Requirements:
ESSENTIAL FUNCTIONS:
Reading/Interpreting production paperwork & computer screen illustrations of design requirements.
Picking lumber, staging lumber, cutting lumber, assembly/building components with hand-tools and power tools.
Bundling finished trusses (roof & floor) and wall panels.
Transporting bundles to "Yard" for transport to building sites.
Operation on a forklift on a regular basis (training provided).
Learn/perform basic operation & maintenance of machinery.
Work as part of a team, within their department and between departments.
Adhere to building schedule for completion of customers' building components.
Follow Safety Guidelines for all equipment.
Performs other duties as assigned.
$50k-81k yearly est. 25d ago
Industrial Operations Associate
Cassella Waste Systems, Inc.
Operations coordinator job in Geneva, NY
The Operations Associate is a member of a team responsible for daily monitoring and processing of materials in order to add value to the customer. The incumbent will work with a team to ensure that materials are handled appropriately and that the customers gets the best value out of our services.
#INDSJPay range $21.00-$23.00 per hour based on experience
Key Responsibilities
* Operates a variety of industrial equipment including bailers, forklifts, grinders and other equipment based on location and loads recycling materials for collection and transportation.
* Processes production scrap, sorts materials, and bales cardboard and plastic film.
* Loads finished products onto trailers and ensures safe loading procedures are followed.
* Ensures proper packaging of food waste and recycling into containers most appropriate for the material and which comply with applicable transport regulations and disposal/recycling site acceptance parameters.
* Attends all safety trainings, reports any incidents or near misses and wears PPE as needed to ensure workplace safety and compliance with regulatory policies and procedures.
* Creates and manages all shipping paperwork (Bill-of-Lading, Packing List, Trailer Checklist, Waste Manifests, etc.)
* Generates packing lists for each outbound load and documents weights for each item loaded onto trailers in order to maintain organization within each order.
* Communicates any challenges or inquiries to the Operations Supervisor as needed.
* Utilizes workplace experiences to generate and present ideas for program improvement.
* May be required to operate a 22ft box truck or a truck with a gross vehicle weight rating (GVWR) of 26,001 pounds or more.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Career Path Definitions & Distinctions
Associate: Demonstrates high performance in attendance, safety, productivity and customer service as well as demonstrating knowledge of site material types and site and program needs. Completes necessary training for role. Shows and understanding and ability to execute basic job functions and plans for the day. Has the ability to prepare a trailer according to DOT requirements, complete necessary paperwork and basic material separation.
Senior Associate: Demonstrates high performance in attendance, safety productivity and customer service and completes forklift certification with the ability to complete pre/post inspections on forklift. Has ability to manage the scrap floor, look for and communicate leads and improvement opportunities. Understands and uses strategic account team when relevant. Can develop and maintain relationships and rapport with site contracts.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED, 0-2 years of manufacturing experience and, a demonstrated ability to work as part of a team in a collaborative environment. Having 6-12 months of equipment operations experience is helpful for this position. It is required to have a valid driver's license and be legally eligible to work in the US. The physical ability to lift 30lbs frequently and 65lbs. several times a day, stand for 8 hours, and work extended hours (if needed).
Excellent listening, communication, and problem solving skills, and knowledge of equipment operation such as a forklift, grinder and box truck are expected. Knowledge of lockout tagout procedures and the ability to navigate and use Microsoft Office are helpful.
Attributes
Positive, team-oriented individual who has a strong work ethic, is committed to safety, customer driven, open to personal and professional training and development, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
$21-23 hourly Auto-Apply 60d+ ago
Equipment Project Coordinator
Pfaudler Company
Operations coordinator job in Rochester, NY
About Us:
GMM Pfaudler (***************** is a global leader in providing high-quality engineered equipment, systems, and services for the chemical, pharmaceutical, nutraceutical, food, polymer, and other industries. GMM Pfaudler US Inc., our U.S. division based in Rochester, NY, serves the U.S. and Canadian markets. We have an immediate opening for an Equipment Project Coordinator to support ongoing and future business.
Position Overview:
The Equipment Project Coordinator will report directly to the Director of Technology Sales, Americas, in support of successful execution of new and refurbished equipment orders. The Equipment Project Coordinator will be the primary interface between the company and the customers for open orders. The successful candidate will work with multi-disciplinary colleagues throughout the organization as required to manage all aspects of the orders and ensure successful completion on time, and within scope.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Facilitating communication between all stakeholders after the return of approval drawings from the customer (or at the handoff between sales and engineering if no drawings are required), including scheduling meetings and recording and distributing updates. o Involvement could start prior to this point for more complex projects to ensure a seamless transition.
Manage the relationship with the customer and all communications between the customer and Pfaudler.
Monitor established project schedule to track, communicate progress, and escalate when there is risk of meeting the timeline. o When required as part of order scope, work with planning team(s) to develop a detailed project schedule; monitor, update and communicate at required frequency intervals to customer.
Manage Changes including understanding customer change requirements and communicating to internal engineering and operation departments, gathering cost and schedule impact, executing change notices and change orders, and tracking associated drawing and documentation changes.
Ensure all documentation requirements are met as per project requirements.
Organize and maintain comprehensive project documentation including meeting minutes, project plans, and status reports.
Perform other related duties as assigned.
Qualifications & Experience:
Bachelor's degree (B.S.) Mechanical Engineering preferred with custom fabricated equipment experience and/or Project Management experience. Associate's degree (A.S.), Mechanical Technology, also considered with appropriate industry experience
3+ years related experience and/or training; or equivalent combination of education and experience.
Strong project management skills, with the ability to work independently and collaboratively with cross-functional teams.
Project Management Professional (PMP) is a plus.
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail
Ability to prioritize tasks and manage multiple orders simultaneously
Team collaboration skills
Supervisory Responsibilities:
This role currently has no direct reports.
Language Skills:
Must be fluent in English (spoken and written).
Ability to read, analyze, and understand customer technical requirements and specification sheets as well as internal technical specifications and drawings.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from multidisciplinary groups, individuals.
Physical & Work Environment Requirements:
Primary work location: GMM Pfaudler's Rochester, NY office.
While minimal, occasional travel to other GMM Pfaudler locations, domestic or international, could be required depending on the nature of the project to conduct status updates, track performance to established schedules and be present for customer visits.
Why Join Us?
Be part of a globally recognized industry leader with a legacy dating back to 1884.
Work in a collaborative and growth-oriented environment that values innovation and initiative.
Competitive compensation and benefits package.
Employer's Disclaimer:
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship and in accordance with the Collective Bargaining Agreement.
$45k-70k yearly est. Auto-Apply 60d+ ago
Program Administrator
Creationtech
Operations coordinator job in Newark, NY
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
A Creation Technologies Program Administrator is a support-focused role that works alongside Program Managers and cross functional teams to ensure the smooth execution of manufacturing programs. While a Program Manager is responsible for high -level program oversight, the Program Administrator focuses on administrative, operational, and logistical that help the program run
efficiently and drive customer success. The position involves detailed coordination, communication, documentation, and tracking of the various aspects of the program. This role supports program managers, cross-functional teams, and, increasingly, customers to ensure seamless execution and delivery of manufacturing programs.
DUTIES AND RESPONSIBILITIES include, but not limited to:
• Manages and organizes program documentation, ensuring plans, purchase orders, invoices, and reports are current and accessible for stakeholders.
• Reviews and confirms customer production Purchase Orders (PO) and Return Material Authorization (RMAs), maintaining order alignment through open order reconciliation.
• Prepares and sends customer Accounts Receivable (AR) statements, reviews invoices, and resolves discrepancies.
• Coordinates and schedules meetings, ensuring cross-functional alignment among engineering, production, procurement, and
customers.
• Tracks deliverables and milestones, notifying teams of deadlines and potential delays, and their impact to the customer.
• Assists in managing production schedules to ensure on-time delivery, processing, and shipment of RMAs.
• Tracks order and finished goods status, liaising with planning and logistics for accurate order placement and delivery.
• Supports shipping logistics, including handling documents, tracking shipments, and managing customs paperwork if needed.
• Acts as a customer contact point, providing updates, addressing inquiries, and escalating issues while ensuring smooth information flow.
• Prepares status reports detailing program progress, risks, and performance metrics, including financial summaries and milestone tracking.
• Maintains and drives data tracking for Key Performance Indicators (KPIs) such as on-time delivery and cost performance, providing insights for decision-making.
• Tracks resolution of production delays or defects, ensuring follow-ups are completed to maintain program progress.
• Documents and improves internal processes to enhance manufacturing support program execution.
• Supports the program manager in resolving operational issues, tracking open items, and implementing process improvements.
• Other duties and responsibilities as assigned.
QUALIFICATIONS:
Education and Required Experience
• Associate degree or equivalent combination of education and experience
• Accumulated 1-2 years of hands-on experience in an operations support, customer service or administrative role.
• Experience with an Enterprise Resource Planning Systems such as Oracle or similar systems is an asset.
SKILLS REQUIRED:
• Must be highly organized with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Attention to detail is crucial, particularly when it comes to managing documents, schedules, and tracking project data.
• Strong verbal and written English communication skills are necessary for collaborating with cross-functional teams and
customers. The role requires frequent updates, coordination, and sometimes negotiation to ensure smooth program
execution.
• Basic to intermediate proficiency with MS Office (Excel and PowerPoint)
• A general understanding of electronics manufacturing processes, terms, and technologies (e.g., printed circuit board
assembly (PCBA), component sourcing) is beneficial to communicate effectively with technical teams.
• Familiarity with supply chain management, logistics, or procurement processes is an asset.
In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $21.80 - $31.35 per hour. Full-time employees are also eligible for performance based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you require any accommodations to complete the application process or need the job posting in an alternative format, please email Accessibility@creationtech.com. You will be connected with our Talent Acquisition team.
If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.
Canada: Title for the position will be in accordance with applicable national and local laws.
$21.8-31.4 hourly Auto-Apply 17d ago
Service Contract Renewal Coordinator
John w Danforth Company 3.8
Operations coordinator job in Victor, NY
Come join John W.
Danforth Company, one of the largest mechanical contractors in the Northeast!
$43k-61k yearly est. Auto-Apply 26d ago
Trusts and Estates Project Coordinator PT
Harter, Secrest & Emery LLP
Operations coordinator job in Rochester, NY
Trusts and Estates Part-Time Project Coordinator
Harter Secrest & Emery is a full-service law firm founded in 1894, with offices in Rochester, Buffalo, Albany, Corning, and New York City. With over 125 lawyers, we offer the depth and breadth of legal talent and experience necessary to achieve exceptional results for our local, regional, and national clients.
General Statement of Duties: The Project Coordinator will support the attorneys and paralegals in the Trusts and Estates practice group by overseeing the progress of all active matters and ensuring workflow and deadlines are met. The role serves as the central point of coordination for matter timeliness and the case management system. The Project Coordinator will work closely with the attorneys and paralegals to ensure that all matters are moving efficiently. The ideal candidate is detail oriented, organized and able to manage multiple priorities in a fast-paced environment.
Job Responsibilities :
Coordinate and track progress of Trusts and Estates projects, ensuring all deadlines are met
Serve as the primary internal coordinator for matter timelines, deadlines and tasks
Monitor and manage the Trust and Estate case management software program
Track tax, court and internal deadlines and ensure timely communication to attorneys and paralegals
Coordinate internally with attorneys and paralegals to confirm task ownership and completion status
Provide regular updates to practice group leaders
Assist with process improvement initiatives to improve efficiency and consistency
Assist with billing, expense tracking, and reporting for Trusts and Estates matters
Conduct research and summarize information for attorneys and paralegals, as needed
Assist with special Trust & Estates projects as required
Required Knowledge and Skills:
Ability to lead projects, taking initiative to keep tasks moving forward in a timely manner
Demonstrates proficiency in Microsoft Office (Word, Excel, Outlook); ability to utilize document management software efficiently
Ability to handle sensitive information with discretion
Demonstrates the ability to solve problems
Ability to work independently, plan work and organize multi-stage projects, implement individual tasks, and complete assignments with minimal direction
Demonstrates a high level of attention to detail, accurate with client information and documentation
Strong organizational skills; ability to respond to multiple priorities and plan work to meet varying deadlines
Strong verbal and written communication skills
Professional demeanor and strong interpersonal and client service skills; ability to work effectively and collaboratively with attorneys and staff
Education and Experience Requirements:
Associate or Bachelor's degree strongly preferred; equivalent experience considered
A minimum of three years administrative or project coordination experience, prior experience in a law firm preferred
Prior Trusts & Estates experience is preferred; knowledge of estate preparation including procedures, forms and terminology an asset. Notary Public license preferred.
Position Status : Non-Exempt (hourly)
Working Conditions :
Normal office environment with little exposure to excessive noise, dust, temperature, and other variable conditions
Part-time position 20 hours per week
FLSA classification : Hourly
Salary Range : $25 to $30 per hour
This description is intended to describe the general content of and requirements for performance in this position. It is not to be interpreted as an exhaustive description of essential functions, responsibilities, and requirements.
HARTER SECREST & EMERY LLP IS COMMITTED TO THE POLICY OF EQUAL EMPLOYMENT OPPORTUNITY. THIS POLICY EXPRESSLY PROHIBITS DISCRIMINATION ON THE BASIS OF SEX, RACE, COLOR, RELIGION, CREED, NATIONAL ORIGIN, AGE, MARITAL STATUS, FAMILY STATUS, SEXUAL ORIENTATION, DISABILITY, GENETIC PREDISPOSITION OR CARRIER STATUS, DOMESTIC VIOLENCE VICTIM STATUS, CRIMINAL CONVICTION, VETERAN STATUS OR STATUS AS A MEMBER OF ANY OTHER PROTECTED GROUP OR ACTIVITY.
$25-30 hourly Auto-Apply 4d ago
Project Coordinator
Dimarco Constructors
Operations coordinator job in Rochester, NY
Perform diverse and advanced administrative duties for the Accounting and Information Management Department.
Essential Duties and Responsibilities include the following (other duties may be assigned as needed)
Assemble and analyze change issue information, compose & prepare change documents for all DiMarco projects as guided by general company practices and owner contractual expectations. Formatting, proofreading and sending out all correspondence with appropriate enclosures.
Work closely with DiMarco Superintendents, Project Engineers and Project Manager's, to assist in controlling project budgets and job costing.
Participate in project meetings and owner/subcontractor video and conference phone calls.
Responsible for the review of contract documents at project kick off meetings and during the preparation of all change issues.
Work closely with ERP software teams - including and controlling materials DiMarco purchases on all projects.
Act as liaison between accounting department and other departments within the company, with subcontractors, and various external contacts. Duties may include arranging meetings, clarifying and resolving problems, coordinating work, maintaining professional working relationships in and out of the company, and communicating with various departments to assist in monitoring project status.
Represent the interests of the company when necessary, exhibiting behavior and professionalism commensurate with that expected at a senior level.
Specific Duties may include the following:
Log submittals and RFI's into CMiC. Distribute accordingly. Prepare purchase order commitments and short form contracts. Circulate PO's to Accounting Department to review against budget.
Set up, organize and maintain project files, including subcontractor folders.
Requirements
Physical Demands:
The noise level in the work environment is usually quiet. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit, talk, and listen.
Education and/or Experience:
Minimum 5 years' experience in an administrative support level role, preferably in a construction environment. Preference to have accounting experience and training.
Must have outstanding skills relative to organization, time management, and multi-tasking.
Required to work professionally under pressure managing multiple tasks.
Must have the ability to learn and exhibit a thorough knowledge of company operations, policies and procedures.
Position requires good planning, attention to detail and the flexibility and ability to support and interact with all levels of management.
Must have the ability to take ownership of various projects and see them through to completion.
Must have the ability to maintain confidentiality required.
Must have excellent grammar, interpersonal & communication skills.
Must be able to be a team player & work overtime as needed.
Computer Skills:
To perform this job successfully, individual should have knowledge of word processing software (Microsoft Word), spreadsheet software (Microsoft Excel), and presentation software (Microsoft Power Point). Prefer experience with CMiC or Timberline.
DiMarco is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. DiMarco is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the human resources department.
Salary Description $20 - $24 per hour
$20-24 hourly 60d+ ago
Service Contract Renewal Coordinator
John W Danforth Company 3.8
Operations coordinator job in Victor, NY
Come join John W. Danforth Company, one of the largest mechanical contractors in the Northeast!
We believe our greatest asset is our people, and we are committed to hiring team members who are passionate about delivering industry-leading experiences to our customers across HVAC, refrigeration, critical environments, custom metal fabrication, energy performance, and specialty mechanical projects.
As a Service Contract Renewal Coordinator, you will play a key role in ensuring our service and maintenance contracts run seamlessly. This position focuses on three main areas: contract coordination, including renewals, scheduling, and compliance; customer communication, ensuring timely updates, accurate documentation, and professional support; and financial administration, assisting with billing, reporting, and performance tracking.
Are you organized, detail-oriented, and skilled at building relationships? Do you enjoy problem-solving, communicating with customers, and supporting a team-driven environment? If so, we invite you to join our team as a Contract Administrator!
What We Offer
• A strong investment in your future through employee engagement, team support, career development, and mentoring
• A comprehensive benefits package, including:
Medical, dental, disability, and life insurance
401(k) with company match
Competitive PTO, holidays, and additional incentives
What We Ask of You
Administer and coordinate HVAC and plumbing service and maintenance contracts, ensuring compliance and timely execution.
Maintain accurate records of active contracts, renewals, and service schedules.
Collaborate with service managers, dispatchers, and technicians to meet all contractual commitments.
Communicate effectively with clients, providing updates, responding to inquiries, and ensuring a positive experience.
Support billing and financial tracking, ensuring accuracy and timely processing.
Prepare reports and assist with forecasting and budgeting related to service contracts.
Maintain documentation and support compliance efforts, including audits and inspections.
Experience & Competencies
Associate's degree in business, accounting, or a related field preferred
2-3 years of administrative or contract coordination experience, ideally in a service or construction environment
Strong attention to detail and ability to manage multiple priorities
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with business or ERP software is a plus
Proven ability to work collaboratively across teams and departments
Integrity, enthusiasm, and professionalism when representing the company
Compensation & Benefits
Danforth offers a competitive compensation and benefits package, including medical, dental, vision, life, disability, paid time off, and a 401(k) with company match.
The estimated compensation range for this role is $40,000-$50,000, depending on education, qualifications, experience, and location.
John W. Danforth Company, an EMCOR Company, is an equal opportunity employer committed to a workplace free from discrimination. All qualified applicants will be considered without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.
How much does an operations coordinator earn in Rochester, NY?
The average operations coordinator in Rochester, NY earns between $32,000 and $66,000 annually. This compares to the national average operations coordinator range of $30,000 to $57,000.
Average operations coordinator salary in Rochester, NY
$46,000
What are the biggest employers of Operations Coordinators in Rochester, NY?
The biggest employers of Operations Coordinators in Rochester, NY are: