Director of Operations
Operations director job in Troy, MI
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.
365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization.
As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ.
The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration.
Responsibilities
Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery.
Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control.
Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost.
Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment.
Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs.
Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency.
Collaborate cross-functionally to align material planning and purchasing strategies.
Provide hands-on leadership support to meet daily, weekly, and monthly production goals.
Mentor and develop a high-performing team to promote accountability and growth.
Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization.
Share best practices across sites to promote operational excellence and scalability.
Requirements
7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings.
Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management.
Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units.
Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams.
Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs.
Proven ability to deliver measurable improvements in cost, quality, and delivery performance.
Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics.
Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments.
Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows.
Experience with end-to-end distribution, logistics, and fulfillment processes.
Exposure to B2B, software, or point-of-sale technologies preferred.
Head of Pharmaceutical Sterile Filling Operations
Operations director job in Rochester, MI
Korn Ferry has partnered with our client on their search for the role, Head of Pharmaceutical Sterile Filling Operations.
The Company
Endo Inc. [$2B; 3K FTEs], is a global specialty pharmaceutical company that develops and sells various pharmaceutical products worldwide. The company is recognized for its diverse portfolio comprised of Branded Pharmaceuticals, Generic Pharmaceuticals, and Sterile Injectables encompassing therapeutics for Pain Management, Urology, Endocrinology, CNS, Immunosuppression, Oncology, Cardiovascular, and Women's Health.
The Branded and Generic Pharmaceuticals segment provides products with dosage forms to include solid oral extended-release, solid oral immediate release, liquids, semi-solids, patches, powders, gels, ophthalmics, and sprays amongst others. The Sterile Injectable segment offers ADRENALIN for emergency treatment of certain allergic reactions including anaphylaxis and VASOSTRICT which increases blood pressure in adults with vasodilatory shock.
The International Pharmaceuticals segment sells a range of specialty pharmaceutical products primarily to customers in Canada. Its principal products serve various therapeutic areas, including attention deficit hyperactivity disorder, pain, women's health, oncology, transplantation, and over-the-counter products.
Endo places a strong emphasis on research and development (R&D) as a cornerstone of its operations. With state-of-the-art facilities and a team of skilled scientists, the company invests heavily in advancing therapies that address critical gaps in healthcare. Its R&D pipeline focuses on enhancing drug formulations, developing novel delivery methods, and exploring new therapeutic areas.
Endo is now looking ahead to capitalize on its strategic growth initiatives by expanding its global presence and continuing to address the evolving needs of patients. The company's strategic focus includes strengthening its core therapeutic areas, exploring emerging markets, and leveraging advancements in biotechnology. By combining its expertise with a patient-centric approach, Endo strives to enhance lives worldwide to solidify its position as a trusted leader in the pharmaceutical industry.
The company has global headquarters in Dublin, Ireland and its U.S. corporate office in Malvern, Pennsylvania.
Position Overview
The Director, Head of Filling Operations will oversee the establishment, implementation, maintenance, and execution of cleaning, sanitization, and/or sterilization of production equipment and facilities at the Rochester, MI site. These responsibilities include but are not limited to raw material sampling, dispensing, product formulation, and aseptic/sterile primary packaging of liquid, suspension, or lyophilized products in plastic bottles, vials or syringes with oversight for inspection, secondary labelling, and packaging of the finished product.
The Director, Head of Filling Operations must bring proven team management and leadership development experiences at similar scope/scale to the position being able to demonstrate clear communication and collaboration skillsets. This individual will work extensively with direct staff members and cross-functional teams to accomplish overall organizational objectives that includes sustaining the site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance.
The Director, Head of Filling Operations will have significant budgetary management responsibilities and lead a direct team of 6-8 FTEs with 15 indirect FTEs. In addition, this individual will have broader managerial oversight for more than 150 hourly employees. In partnering with and reporting directly to the General Manager of Site Operations, this executive must coordinate work between teams and functions to ensure alignment with the Rochester site's overall Vision, Mission and Execution Strategy.
Key Responsibilities
Operations and Compliance:
Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts.
Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging.
Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives
Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecards.
Sets priorities to meet internal cycle times and delivery schedules. Maintains proper staffing and training levels to meet requirements.
Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations. Assures adequate maintenance of department machinery and supplies.
Develops and maintains a safe manufacturing environment in accordance with plant and corporate policies in addition to local, state, and federal EHS regulations. Participates in safety meetings, investigates accidents, ensures proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions.
Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) methodologies.
Performs site performance assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance, and safety.
Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements.
Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.)
Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error.
Budgetary Management & Delivery Performance:
Oversight for five budgetary departments representing seven operational working units 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration
Team Supervisory & Development:
Responsible for interviewing, hiring, onboarding, and the continued training of employees being able to plan, assign, and direct daily work in alignment to site needs.
Leads team and individual employee performance reviews being able to address complaints or resolve problems accordingly.
Develops, trains, and mentor's functional supervisors and managers for more effective performance across current assignments. Leads continuous personnel development initiatives and succession planning objectives for ensuring successful business continuity.
Secures effective training programs and resources through a current partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands.
Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy and recommends disciplinary actions accordingly.
Team & Cultural Leadership:
Establishes expectations, drives accountability, and influences effective team building to further an established organizational culture based in collaborative teamwork.
Motivates, engages, and inspires shop floor management by continuing to foster a transparent, open communication, and collective team workforce environment.
Ensures that all site related compliance, quality, transformation, employee learning & development, and financial objectives are met.
Supports capital planning initiatives for the site in compliance with local, state and federal requirements.
Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. Manages special projects as requested and/or assigned by Executive Team.
The Candidate
Experience and Professional Qualifications
Minimum 10 years of direct team leadership experience within specific functions to include Operations, Quality, and/or Compliance Management is required. Career experience must showcase an emphasis on team building, problem solving, and employee development inclusive of succession planning.
Minimum 6 years of progressively responsible work-related experience in designing, customizing, managing, and evaluating manufacturing operations inclusive of programs to support ongoing personnel development are required.
Undergraduate or advanced educational degree from an accredited college or university within the fields of Science, Packaging, Engineering, or Business are highly preferred but not required.
Direct parenteral manufacturing and quality related experiences are highly preferred but not required.
High level proficiencies in employee training, education, and learning development programs with strong group presentation experiences are required. Familiarity with different team management styles, methodologies, and approaches for ongoing personnel development are highly preferred.
Working proficiency in relational databases or CRMs and computerized software to support management reporting to include word processing, spreadsheets, charts/graphs, and presentations are required.
PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)
Operations director job in Troy, MI
Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs.
A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller.
The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments.
How You Will Contribute
We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements:
* Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability
* Evaluate the maintainability and operability of production facilities
* Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers
* Provide shop floor insights by talking with employees and customers and reviewing all available data
* Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities
* Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies
* Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Qualifications:
* 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions
* Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED
* Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas:
* Supply Chain Operations
* Manufacturing Operations, SI&OP
* Footprint optimization, plant consolidation and product line transfer
* Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT
* Lean, Six Sigma, TOC and Value Engineering
* Demonstrated track record working with C-suite executives as well as private equity deal and operating partners
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy.
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Previous strategy and change management experience.
* MBA a plus
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-JB1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Vice President of Operations
Operations director job in Auburn Hills, MI
The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas.
Job Responsibilities:
Leadership & Strategy
Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution.
Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction.
Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline.
Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions.
Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution.
Furniture-Specific Operational Excellence
Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations.
Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput.
Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld.
Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction.
Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand.
Operations Management
Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership.
Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels.
Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs.
Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals.
Ensure compliance with safety standards, DOT regulations, and company policies.
Collaboration with Supply Chain
Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality.
Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance.
Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles.
Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making.
Continuous Improvement & Lean Implementation
Champion continuous improvement and Lean transformation across all operational areas.
Implement structured problem-solving, root cause analysis, and visual management practices.
Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor.
Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency.
Supervisory Responsibilities:
Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals.
Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports.
Work Environment:
This job operates in the corporate setting as well as the retail store and warehouse settings.
Requirements
Qualifications needed to perform this position:
Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred.
10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment.
SAP experience preferred
Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting.
Strong background in Lean, Six Sigma, or continuous improvement methodologies.
Exceptional communication, leadership, and organizational skills.
High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment.
Key Competencies
Strategic leader with a hands-on, operational mindset.
Strong process orientation with a track record of improving efficiency and effectiveness.
Data-driven decision-maker with the ability to balance cost, service, and quality.
Change agent with the ability to introduce Lean and drive cultural transformation.
Collaborative partner with excellent problem-solving and execution skills.
Travel:
This role will require travel as needed.
Physical Requirements:
Occasional standing and walking; Ability to lift-up to 100 pounds.
Frequent talking and hearing; Usage of hands and fingers.
Position Type/Expected Hours of Work:
This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
Director, Aseptic Operations - Sterile Fill
Operations director job in Rochester, MI
**Why Us?** We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
** Summary**
The Director of Operations at the Rochester MI facility leads the establishment, implementation, maintenance and execution of: cleaning, sanitization, and/or sterilization of production equipment and facilities; raw material sampling, dispensing and product formulation; aseptic/sterile primary packaging of liquid, suspension, or lyophilized product in plastic bottles, vials or syringes; inspection, secondary labeling and packaging of the finished product. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives and sustain site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The individual must have the ability to coordinate work between functions to ensure alignment with overall site Vision, Mission and Execution Strategy.
**Job Description**
Scope of Authority _- span of control_ _(work unit, site, department, division, etc.), monetary value of budget/spend authority_ _( capital, operating, etc.), P&L responsibility, etc._
+ Span of Control: oversight of five (5) budgetary departments representing seven (7) operational working units: 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration
+ Operating Budget ~$15M; Spend/signing authority at $25K
Key Accountabilities _- key outcomes/deliverables, the major responsibilities, and % of time_
Accountability
Responsibilities
% of Time
Operations
+ Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging.
+ Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts.
+ Maintains proper staffing and training levels to meet requirements.
+ Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecard.
+ Sets priorities to meet internal cycle times and delivery schedules.
+ Assure adequate maintenance of department machinery and supplies.
+ Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives.
+ Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations
20%
Compliance
+ Develops and maintains a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations. Participates in safety meetings, investigates accidents, expects proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions.
+ Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement)
+ Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.)
+ Performs assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance and safety.
+ Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error.
+ Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments.
+ Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements.
20%
Supervisory Responsibilities
+ Interviews, hires, and ensures training of employees; plans, assigns, and directs work; appraises performance; rewards and redirects employee's activities; addresses complaints and resolves problems.
+ Develops and trains managers & supervisors for more effective performance in current assignments as well as future leadership roles to meet on-going personnel development and succession planning objectives for continued business continuity.
+ Secures effective training programs or resources thru partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands.
+ Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy; recommends disciplinary actions.
+ Number of exempt employees - direct: 6-8; indirect: 15-25
+ Number of Hourly employees - indirect: 100-150
20%
Leadership
+ Establishes expectations, drives accountability & influences effective team building and team work.
+ Creates an atmosphere of team effort, open communication and inspirational shop floor management.
+ Interacts productively with peers across all site work streams.
+ Leads operations managers, supervisors, and hourly staff.
+ Develops cooperative relationships with contractual bargaining agreement leadership team and colleagues
+ Meets site objectives in compliance, quality, transformation, employee learning & development, and financial areas.
+ Supports capital planning initiatives to ensure site remains compliant with local, state and federal requirements.
+ Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff.
+ Manages special projects as requested/assigned by Executive Team.
40%
Total
100%
Qualifications
Education & Experience
_Minimal acceptable level of education, work experience and certifications required for the job_
+ Direct parenteral manufacturing/quality experience preferred.
+ Bachelors/Master's degree from an accredited college or university with a major in Science, Packaging Engineering or Business
+ Six-ten years of progressively responsible work-related experience designing, customizing, managing and evaluating manufacturing operations inclusive of programs to support ongoing personnel development.
+ Minimum of 10 years supervisory/leadership experience with specific involvement with Operations, Quality and/or Compliance Management. Emphasis on team building, problem solving and employee development inclusive of succession planning.
+ High level of proficiency in adult education and training, and group presentation
+ Must be familiar with different approaches to staff and management development using various delivery systems
+ Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations
Knowledge
_Proficiency in a body of information required for the job_
_e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc._
+ Microsoft Office Suite, Quality Management Systems(QMS: Trackwise, LMS, LIMS), Enterprise Resource Planning (ERP) Systems, Calibration Maintenance Management Systems (CMMS)
+ CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes)
Skills
&
Abilities
_Often referred to as "competencies", leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing_ _etc._
+ **Managing People** - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
+ **Leadership** - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
+ **Interpersonal Skills** - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
+ **Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
+ **Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
+ **Teamwork** - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
+ **Strategic Thinking** - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Excellent communication skills, including the ability to speak clearly and persuasively in all situations, listen and gain clarification, respond well to questions and write clearly and informatively
+ **Ethics** - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
+ **Organizational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
+ **Motivation** - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
+ **Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
+ **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
+ **Adaptability** - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
+ **Dependability** - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
+ **Initiative** - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
+ **Skilled and Determined** **-** Committed to removal of the eight non-value-adding wastes: **Overproduction:** Producing product or operating processes where orders do not exist; **Waiting:** Workers standing around and waiting for the next process step or a process to commence; **Unnecessary transport:** Carrying Work In Process (WIP) long distances and/or in a "back and forth" repeated manner; **Overprocessing:** Taking unneeded steps to process the product; **Excess inventory:** Excess Raw Material, WIP, or Finished Product leading to exaggerated cycle times, obsolescence and storage costs; **Unnecessary movement:** Any wasted motion of workforce to produce product or operate a process; **Defects:** Production of defective and/or non-usable products; **Unused employee creativity:** Loosing time, ideas, skills and improvements by not engaging and/or listening to our employees. _Passion for Right First Time (RFT) Processing_
Physical Requirements
_Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc._
+ Stand, walk, sit, lift, talk and hear in office, laboratory and manufacturing work areas
+ Frequent walkthroughs of shop floor operations
**_Disclaimer:_** _The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required._
**EEO Statement:**
We firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Program Manager - eCommerce & Merchandise Operations
Operations director job in Troy, MI
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
LOCATION REQUIREMENT
This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA.
To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role.
POSITION OVERVIEW
This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred.
Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management.
Key Responsibilities:
Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution.
Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS).
Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met.
SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning.
Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics.
Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently.
Qualifications:
Bachelor's degree in Business, Marketing, or related field.
3-5 years of experience in program management or a related role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with Smartsheet or similar project management tools.
Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities.
We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
#LI-LG1
#LI-Onsite
BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
Connect With Us! Not ready to apply? Connect with us for general consideration. For more information: ************** For information about BDA's privacy policy for job applicants click here. Must be 18 years or older to apply.
Auto-ApplyVice President of Operations
Operations director job in Brighton, MI
General Description
The Vice President of Operations will provide complete management and oversight for all the functional departments within Operations in support of Biovire's business and operational goals and objectives. This executive leadership position requires a self-directed, dynamic, inspirational leader with an unyielding passion for advancing operations and customer service. The VP of Operations must possess unwavering collaboration and consensus building skills. The ideal candidate will have strong operational, quality, leadership, and communication skills. This individual will have built a solid reputation through their commitment, in word and action, and will be a hands-on leader willing to roll up their sleeves to ensure the highest quality work output.
DUTIES AND RESPONSIBILITIES
VP of Operations Job Responsibilities:
Β· Provide direct oversight and management of operations and personnel involved in manufacturing, process development, supply chain, and engineering departments and other functional groups as assigned.
Β· Provide operational expertise and strategic insights to develop product life-cycle strategy and evaluation of new programs to be prioritized or advanced to support Biovire's development pipeline.
Β· Develop timelines in collaboration with Business Development and budget forecasts and be accountable for tracking and delivering accordingly.
Β· Meet all quality and production targets, ensuring error-free manufacturing, and attain customer On Time Delivery commitments.
Β· Provide oversight of Biovire material vendors to assure continuity of supply, material quality, and supply agreements.
Β· Set and drive the agenda for the Operations departments with key opinion leaders and all other stakeholders to meet Bryllan's business goals and objectives.
Β· Lead initiatives to build both department and Biovire infrastructure to meet the needs of the business.
Β· Plan headcount and hiring needs to meet program workload demands.
Β· Provide mentorship and development opportunities to others within Operations departments.
Β· Ensure all activities are performed to cGMP and ISO standards.
Β· The VP of Operations determines or is assigned the duties and job responsibilities that are required by the senior management team to meet the needs of their workforce management.
Β· Adhere to all Biovire policies including but not limited to Quality, Human Resources, Health and Safety, that will ensure robust operations and a consistent management approach to employees.
Β· Other duties as required
Behavioral Expectations:
1. Strong work ethic and ability to accomplish tasks with little or without supervision.
2. Demonstrate leadership both by words and leading by example to foster Biovire One Team culture.
3. Ability to juggle multiple projects in a fast-paced work environment.
4. Excellent interpersonal skills with the ability to communicate effectively.
5. Basic computer skills (proficient in Microsoft Office applications).
6. Strong organizational skills.
7. Excellent English communication skills, both written and verbal.
8. Friendly and personable demeanor.
9. Must possess honesty and integrity, commitment to the highest legal and ethical standards and treat every person with courtesy and respect.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
This is a senior and high-profile, challenging role within the company; therefore, the expectations and credentials of the candidate are demanding. The educational requirements represent the minimum for this position:
Β· Bachelor's degree in business or science field
Β· MBA, MAC, or equivalent graduate degree preferred
Β· Proven track record as a team leader with an understanding of management practices
Β· Demonstrated project and budget management skills
Β· Analytical problem-solving skills with impeccable attention to detail
Β· Ability to set overall strategy and drive process improvement
Β· Excellent oral and written communication skills
Β· Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment
Β· 15+ years supervisory experience in manufacturing, development, or quality operations, or related field
Β· Multi-team management experience
Β· Previous experience in a start-up or small, but rapidly growing company
Employment at Bryllan (Biovire) is contingent upon a successful Background check.
VP Of Operation
Operations director job in Clinton, MI
Establishes, implements, and communicates the strategic direction of the organization's operations division.
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
Collaborates with other divisions and departments to carry out the organization's goals and objectives.
Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
Establishes and administers the department's budget.
Presents periodic performance reports and metrics to the chief executive officer and other leadership.
Maintains knowledge of emerging technologies and trends in operations management.
Identifies training needs and ensures proper training is developed and provided.
Performs other related duties as assigned.
Director of Manufacturing
Operations director job in Wixom, MI
Firebolt Group is a global leader in brand illumination and smart signage solutions. We specialize in delivering innovative LED signage and branded experiences for some of the world's most recognized companies. Firebolt's mission is to transform brand presence through cutting-edge design,
engineering, and technology.
SUMMARY
We are seeking an experienced and results-driven Director of Manufacturing to lead the manufacturing of LED signage. This
is a critical leadership role for an individual who thrives on building and optimizing production processes to deliver
exceptional results. The ideal candidate is a strategic visionary who can translate ambitious goals into actionable plans.
They will champion the implementation of lean manufacturing principles and drive continuous improvement. They will
supervise and mentor a team of managers including the Engineering Manager, Production Manager, and Print Room
Manager. They will oversee daily production schedules, ensure timely delivery of products while maintaining quality
standards.
EDUCATIONAL REQUIREMENTS
High school diploma or equivalent (Required)
Associate's Degree (Preferred)
EXPERIENCE REQUIREMENTS
10+ years of experience in manufacturing or production, with at least 5 years in a leadership role
Experience managing hourly associates
5S and Lean Manufacturing
Continuous Improvement
SOFTWARE
Paychex
DEAR/Cin7 Core
Monday
Microsoft Suite (Word, Excel)
KNOWLEDGE
Knowledge of principles and processes for providing customer and personnel services. This includes assessment of customer needs, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Knowledge of leadership techniques, production methods, and coordination of people and resources.
Knowledge of principles and procedures for selection and training
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation, labor relations, and personnel information systems
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and workplace terminology.
Knowledge of electronic equipment/components, and computer software, including applications
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production
Knowledge of production processes, quality control, and other techniques for maximizing the effective manufacture of signage.
REQUIRED ABILITIES
Act independently
Analyze situations
Attend to details
Communicate verbally
Communicate in writing
Concentrate
Empathize
Identify problems
Initiate
Manage pressure
Motivate self and others
Multi-task
Organize
Problem-solve
Think creatively
REQUIRED SKILLS
Actively listen to fully understand circumstances
Ability to work in a face-paced and dynamic environment
Collaborate with others to maximize innovation and effectiveness
Communicate ideas, thoughts, knowledge, and information to foster clarity and engage others
Consider multiple costs and benefits when problem solving to arrive at most effective decision
Focus on details to reduce errors and increase efficiency
Manage time effectively to ensure all work is completed timely and effectively
Organize work to maximize productivity
Plan work projects to ensure efficiency
Resolve conflicts to facilitate goal achievement
Use empathy to understand the point of view of others
Respond effectively to sensitive inquiries or complaints
Resolve issues using conflict management skills
Manage multiple priorities and demands within established requirements
Exercise tact, discretion, and diplomacy
REPORTS TO
VP of Manufacturing, North America
DIRECT REPORTS
Production Manager
Engineering Manager
Print Manager
Production Assistant
ESSENTIAL JOB FUNCTIONS
Review and adjust the schedule to maintain on-time delivery metrics
Determine and implement continuous improvements to the production process
Implement and maintain 5S standards throughout production
Recruit, train and mentor production staff
Select or modify components according to measurements and specifications
Routinely check output to ensure highest quality
Make decisions regarding equipment use and maintenance
Prepare and maintain production reports
Prepare and lead production meetings and cross-functional team meetings
Resolve on issues, malfunction or defective parts
Address personnel questions and concerns from Assembly supervisors
Monitors assembly process and implements cost reductions
Manages a spirit of cooperation between departments
Oversee production planning and establish priorities
Contributes to documenting data in record keeping systems to help company track specific KPI's
Maintains safe and clean work environment by educating and directing personnel on the use of all equipment and tools
Resolves personnel problems by analyzing data, investigating issues, identifying solutions and recommending action
Responsible for securing plant at end of shift
Special projects as assigned
Routine and regular attendance at expected location
SUPPLEMENTAL FUNCTIONS
Participation in the Safety Committee
All other duties assigned
EQUIPMENT
Computer
Hand Tools
PHYSICAL ACTIVITIES AND DEMANDS
This position is active at times and requires routine movement through the Wixom facility
The employee may lift items over 35 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
Indoor environment
Business Unit Director - Concrete
Operations director job in Holly, MI
Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. * Open & Constructive * Take Pride in Our Product * Relentless Commitment * Care About Our Customers * Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: * Strategic Planning and Execution: * Developing strategic plans for the region in alignment with overall company goals. * Implementing strategies to achieve business growth, profitability, and market share targets. * Overseeing the execution of strategic initiatives across projects within the region. * Financial Management: * Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. * Ensuring projects are delivered within budget and identifying opportunities for cost savings. * Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. * Operational Oversight: * Providing leadership and direction to project managers and operational teams. * Monitoring project timelines, quality standards, and overall project delivery. * Implementing best practices and ensuring compliance with health, safety, and environmental regulations. * Team Leadership and Development: * Leading and motivating a diverse team of professionals across various disciplines. * Developing talent within the region through coaching, mentoring, and training initiatives. * Promoting a culture reflecting F&B core values, effective collaboration, and accountability. * Business Development and Sales: * Identifying new business opportunities and potential markets within the region. * Collaborating with business development teams to pursue and secure new contracts. * Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: * Client Relationship Management: *
Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. * Understanding client needs and expectations to ensure customer satisfaction. * Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. * Risk Management and Compliance: *
Identifying and mitigating risks related to projects, operations, and regulatory requirements. * Ensuring compliance with legal, contractual, and regulatory obligations. * Implementing policies and procedures to uphold ethical standards and corporate governance. * Reporting and Communication: *
Providing regular reports on the region's performance, progress, and challenges. * Communicating effectively with senior management, presenting recommendations and strategies. * Provide a clear vision to the regional team with accompanying goals for each department. * Continuous Improvement: *
Driving initiatives for process improvement, efficiency gains, and innovation. * Collaborate across regions to share lessons learned. * Evaluating performance metrics and implementing corrective actions where necessary. * Staying abreast of industry trends, technological advancements, and competitive landscapes. * Community and Stakeholder Engagement: *
Engaging with local communities, government agencies, and industry associations. * Participating in community outreach programs and corporate social responsibility initiatives. * Enhancing the company's reputation and fostering positive relationships within the region. * Other relevant tasks as assigned Education, Experience & Qualifications: * Bachelor's Degree in a related field required * 10+ years of Leadership experience, preferably within the construction industry required * Experience in project management, estimating and field supervision preferred * Previous experience in self-perform trades is preferred * Proficiency in Microsoft Suite and familiarity with Procore * High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: * Medical, dental and vision insurance * 401k with company contributions * Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
Production Control & Logistics (PC&L) Director
Operations director job in Farmington Hills, MI
Apply now Production Control & Logistics (PC&L) Director Country/Region: United States Job Category: Production Control & Logistics Workplace Type: Hybrid Employment Type: Permanent Job type: Full-Time Autoneum is globally leading in acoustic and thermal management for light and commercial vehicles. The Company develops and produces multifunctional, lightweight and sustainable components and systems for interior floor, interior trim as well as engine bay and underbody. Customers include almost all automobile manufacturers in Europe, North & South America, Asia and Africa. The Company with its head-quarters in Winterthur, Switzerland, is listed on the SIX Swiss Ex-change (ticker symbol AUTN).
Summary
The PC&L Director will have full regional responsibility for the function which encompasses all matters relating to systems, processes, and optimization of inbound and outbound freight, material flow/management, production scheduling & planning, packaging, and EDI systems for the region. Directly responsible for leading the overall development of a clear and comprehensive supply chain vision, and he/she will be a strategic business partner of COO and plant managers to establish the strategic goals and objectives to achieve OTD, inventory days, inventory accuracy and freight target.
Essential Duties and Responsibilities
* Work closely with COO and plant managers in driving overall financial and operating KPI (OTD, inventory days, inventory accuracy, material consumption, freight etcv) and within the PC&L function.
* Optimize inventory planning and logistics functions to meet customer requirements to ensure zero customer interruption with minimum inventory days.
* Provide effective, hands-on leadership to the PC&L team and direct, coordinate, and drive all activities while ensuring proper staffing, training, and organization of the function.
* Devote significant attention to strengthening the capability of the current team and pursue opportunities for an optimized organization structure.
* Develop/strengthen PC&L process from demand planning, material planning, production planning, warehouse management and freight management, and continuously drive improvement via best practices sharing.
* Proactively support new program launch activity/APQP by ensuring that all PC&L tasks related to the launch are completed on time and on budget.
* Manage inventory and establish controls to ensure Autoneum is operating at the highest level of performance based on key performance metrics and minimized supply chain risk.
* Ensure overall accuracy of data within the PC&L function and with the company's enterprise software system (SAP).
* Standardize the approach to packaging design and logistics execution to maximize its effectiveness and minimize its cost and environmental impact.
* Passionately drive continuous improvement initiatives across all facets of the PC&L function.
* Benchmark internally and externally, and drive the PC&L organization towards best-in-class performance.
* As required, lead Experts Team to solve cross-functional process issues.
* Forge excellent relationships with his/her superiors, peers and subordinates. Effectively interface with the other Autoneum functional areas, particularly with manufacturing, purchasing and program management.
* Support and drive company initiatives, both regional and global, as required or as tasked.
* Assess the capability of the current PC&L team, both in terms of individual performance as well as the current organizational structure and recommend and implement improvements.
* In conjunction with the manufacturing plants, assess the root cause for shipments requiring premium freight and aggressively lead the steps necessary to reduce and eliminate expedited shipments.
* Ensure that the existing PC&L systems/processes procedures are properly documented, communicated and respected. Work cross-functionally to improve or optimize these processes to reduce cost and drive improvements in performance and efficiency, with the goal of achieving a world-class level of performance.
* Manage and monitor the performance of Autoneum's third-party logistics (3PL) provider to ensure the expected benefits are being realized.
Education / Experience / Qualifications
* Bachelor's degree in supply chain management or related field required; Preferrable with CPIM certificate, MBA preferred
* 10+ years of related experience in a Tier-1 automotive environment required with increasing levels of responsibilities and an established track record of exceptional performance.
* Professional expertise in leading the development and implementation of effective processes/systems in all areas of PC&L.
* Proactive, ethical, high energy, hands-on manager, who excels in a fast paced, team-oriented environment.
* Well-developed interpersonal skills necessary to function across all levels of the organization.
* Ability to drill down into specific issues while not losing sight of the 'big picture', with a proven ability to toggle seamlessly between tactical needs and strategic objectives.
* A strong affinity for the plant floor with a desire to be at the manufacturing plants as appropriate to understand first-hand the issues, challenges and opportunities, and to demonstrate a personal commitment to the success of each plant.
* Proven, hands-on leadership ability with a track record of building highly functioning teams that effectively partner with the other functional areas of the company.
* Be an effective coach and personal example for the PC&L function and must lead with an open, direct and candid communication style with the intensity necessary to meet and exceed objectives.
* Demonstrate a total commitment to very high standards of integrity and business ethics.
* Possess the agility and capability to work in a multicultural and multi-disciplinary global business environment.
Language / Reasoning Ability
* Fluent in English.
* Excellent communications skills, both spoken and written.
* Ability to analyze and interpret complex documents.
* Ability to define problems, collect data, establish facts, and draw valid conclusions
Math Ability
* Strong math skills required
Computer Skills
* SAP experience preferred, Microsoft Office products
Ability to travel up to 1-2 weeks per month within the North American region, with the ability to travel more extensively while assimilating into the organization as a new employee.
Are you excited to work in a global and multi-cultural work environment and are you looking for an inspiring and engaging workplace? Then we are looking forward to receiving your application.
Apply now
Director of Operations
Operations director job in Troy, MI
Are you the kind of leader who thrives on bringing structure to chaos, turning ambitious goals into measurable results, and holding teams accountable without losing sight of culture?
Do you excel at implementing systems, streamlining operations, and ensuring KPIs aren't just numbers on a dashboard but commitments that drive performance?
Can you balance the urgency of daily operational needs with the strategic vision required to build a scalable, future-ready firm?
Final question: When faced with a challenge, do you get
excited
or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email **************** only.
Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
Disability Law Group is dedicated to guiding individuals and families through some of life's most challenging moments. From Social Security Disability benefits to Veterans' claims, we advocate for people who need strong, compassionate representation. Our team is based in Troy, Michigan, and we're known for combining deep legal expertise with a client-first culture that values empathy, precision, and results.
We've grown steadily by staying committed to both our mission and our people. At Disability Law Group, success is measured not only in cases won but in lives changed. This is where advocacy meets accountability, and where every member of our team plays a role in creating impact.
This role is ideal for a data-driven, proactive leader who can establish systems, enforce accountability, and free up attorneys to focus on client advocacy. The DOO will own operational execution, manage firmwide KPIs, oversee system migrations (including Prevail to Filevine), and ensure the firm operates with both efficiency and humanity.
What you'll do:
Accountability & KPI Management:
Build and maintain firmwide KPI dashboards by department and individual.
Hold attorneys and staff accountable to metrics and performance expectations.
Address underperformance immediately and transparently.
Systems & Process Optimization:
Audit and optimize current workflows; develop SOPs with accountability loops.
Lead the firm's transition from Prevail to Filevine, including vendor selection, rollout, and training.
Partner with finance and IT to ensure seamless adoption of tech and reporting tools.
Operations & Strategic Oversight:
Serve as the firm's βgo-toβ operator, managing daily functions and removing bottlenecks.
Drive continuous improvement initiatives and monitor industry/legal tech trends.
Ensure compliance with all regulatory and ethical standards.
Financial & Vendor Management
Collaborate with finance on budgets, forecasting, and cost control.
Provide financial analysis to partners with recommendations for savings and growth.
Manage vendor relationships and negotiate contracts for maximum value.
Leadership & Change Management
Build buy-in across the team during system rollouts and firmwide changes.
Conduct performance reviews, mentorship, and training to strengthen leadership pipelines.
Balance strong accountability with a supportive, inclusive culture.
Client Experience & Escalation
Partner with client-facing teams to resolve escalations effectively.
Oversee client feedback loops, escalation workflows, and service standards.
What we're looking for:
Proven operator: 5-7+ years in operations, ideally within a law firm or other compliance-driven professional services.
KPI-driven thinker: Fluent in numbers, dashboards, and data-based decision-making.
Systems leader: Experienced with process design, tech implementation, and change management.
Strong communicator: Builds credibility quickly with attorneys, staff, and external partners.
Approachable but firm: Balances accountability with culture.
Tech savvy: Familiar with Filevine, Salesforce, or other case/CRM platforms.
Why you should work here:
Empowering culture: Work in an environment that values accountability, growth, and collaboration.
Impactful work: Your role directly enables attorneys to advocate more effectively for clients.
Comprehensive benefits: Competitive salary, insurance options, and support for professional development.
At Disability Law Group, you'll do more than manage operations. You'll shape the systems that allow us to deliver justice and care to clients who need it most. This is your chance to step into a role where accountability, leadership, and impact meet.
Auto-ApplyDirector of Operations
Operations director job in Birmingham, MI
Job Description
About the Company
Our client is a rapidly growing, well-funded startup in the commercial insurance space, partnered with one of the largest aid agencies in the country. The company offers access to hundreds of carriers, ensuring the best pricing for clients. This is a unique opportunity to join early and help build something big, with equity and options available for the right candidate.
About the Role
The Director of Operations will wear many hats-leading a small team, managing accounts, overseeing operational processes, and driving sales. The ideal candidate is not only experienced but also adaptable and growth oriented. You thrive in dynamic environments, are energized by building from the ground up, and possess the confidence to engage with CEOs while motivating a small, agile team.
Responsibilities
Lead and manage a small, diverse team in a fast-paced, startup environment.
Oversee sales strategies and actively participate in business development, including cold calling.
Develop and implement operational SOPs from scratch.
Manage recruiting efforts and streamline customer service and sales flows.
Collaborate with general partners and external stakeholders.
Cultivate relationships with CEOs and key decision-makers, demonstrating confidence and credibility.
Balance strategic planning with hands-on execution, stepping in wherever needed.
Qualifications
Experience: 5-7 years in the insurance industry (Commercial P&C preferred; Residential or Benefits also considered).
Startup Agility: Proven ability to thrive in dynamic, ambiguous environments where processes are built, not inherited.
Leadership: Hands-on leader with a track record of motivating and scaling small teams.
Sales Skills: Comfortable with cold calling, lead generation, and owning the sales cycle.
Growth Mindset: Driven by the opportunity to shape a company's future and grow alongside it.
Cultural Fit: Confident communicator who can engage at the executive level while fostering a collaborative team culture.
Work Schedule & Environment
Location: In-office, 5 days a week (Downtown Birmingham, MI)
Hours: 8 AM - 5 PM (flexible for personal obligations)
Culture: Emphasis on work-life balance, diversity, and professional growth. A startup atmosphere where every voice matters, and every role impacts the company's direction
Compensation & Benefits
Salary: $80,000 - $130,000 (based on experience)
Equity & Options: Available for the right candidate
Benefits: Fully covered health benefits (Blue Cross), paid parking, unlimited PTO
Why Join Us?
Growth Opportunity: Be part of something big with substantial growth potential
Equity Participation: Opportunity for ownership in a well-funded startup
Remarkable Partnerships: Work closely with industry leaders, providing best-in-class carrier access
Dynamic Impact: Shape operational strategies, build scalable processes, and contribute directly to company success
Hiring Process
Initial Interview: Virtual or in-person meeting with leadership
Team Interview: Meet the broader leadership team and potential peers
Offer Stage: Competitive offer extended to the top candidate
Start Date
As soon as possible-apply today to become a foundational part of this exciting journey!
Director of Site Operations - Warren
Operations director job in Warren, MI
Job Details Warren MI - Warren, MI Full Time 4 Year Degree None ManagementDescription
Avaneer Dental Studio, part of the Catalis Dental Lab Partners premier network, is an innovative dental laboratory specializing in high-quality restorations. We are looking for motivated individuals to join our team. Our remarkable, family-oriented environment is dedicated to providing the highest quality of customer service, product, and client support. Join us and be a part of a dynamic team committed to excellence.
Position Summary:
The Director of Site Operations at Avaneer will lead and scale the Warren facility's day-to-day operations, overseeing production, engineering, supply chain, and quality to support the company's growth and commitment to excellence. This role requires a strong, hands-on leader with deep manufacturing experience-ideally in regulated industries-to drive operational efficiency, build high-performing teams, and ensure compliance in a fast-paced, innovative dental lab environment.
Key Responsibilities:
Provide strategic and operational leadership for the Warren site, ensuring all production, engineering, supply chain, and quality objectives are met.
Collaborate closely with the company leaders to gain a deep understanding of the dental industry and integrate their vision into site operations.
Build and mentor a high-performing operations team, fostering a culture of accountability, safety, and operational excellence.
Develop and execute plans to scale operations effectively, supporting the company's growth trajectory.
Lead continuous improvement initiatives to optimize cost, quality, and efficiency
Partner with cross-functional teams to ensure seamless product design, manufacturing, and delivery processes.
Oversee budgeting, forecasting, and financial performance of site operations.
Represent the company in interactions with local stakeholders, regulatory bodies, and vendors.
Maintain compliance with applicable regulatory standards.
Qualifications
Required Skills / Physical Demands:
Bachelor's degree in Engineering, Operations Management, or a related technical discipline.
Master's degree (MBA or equivalent) preferred
4-5 years of progressive leadership experience in operations or manufacturing management including technical and people management, preferably in discrete/batch manufacturing
Strong technical expertise in manufacturing processes and systems, preferably within medical devices, dental products or regulated environment
Proven ability to lead in a regulated environment with a focus on quality and compliance
Experience with ERP systems and advanced manufacturing technologies
Exceptional leadership, communication, and problem-solving skills
Why Join Us?
Work in a state-of-the-art dental lab with cutting-edge technology.
Competitive salary with opportunities for growth and skill development.
Full benefits package to include health, dental, vision, life coverage and paid time off
401(k) with employer match
Be part of a team of passionate, skilled technicians dedicated to excellence.
Exposure to advanced ceramic techniques and new material innovations.
Director, Stadium Operations
Operations director job in Lansing, MI
Job Details Lansing, MIDescription
About the Lansing Lugnuts:
The Lansing Lugnuts, High-A affiliate of the Oakland Athletics, offer exciting baseball and a strong community connection at Jackson Field. Known for their fan-focused atmosphere and innovative events, the Lugnuts are a staple of the Lansing sports scene. The Lansing Lugnuts are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.
Position Overview:
The Director, Stadium Operations will oversee general maintenance, upkeep and day-to-day operations of Jackson Field. Stadium Operations provides maintenance, clean-up, general ballpark operations, parking, and clubhouse operations for Jackson Field.
Essential Duties and Responsibilities:
Oversee stadium maintenance and operations for Jackson Field
Partner with DBH's Senior Director, Stadium Operations & Event Services to provide consistent, efficient, and superior facilities management
Prepare and manage the annual budget for annual stadium expenses
Strive to complete repairs and maintenance in-house when applicable
Attain high-level knowledge and adhere to all MLB PDL compliance regulations
Ensure Jackson Field is in compliance with MLB's PDL
Support operations of all Oakland Athletics and Jackson Field facility events including event and game-day setup, customer service, ticket taking, parking, security, field maintenance, and other operations as needed around the stadium
Recruit, hire, train, schedule, and lead seasonal Stadium Operations staff
Manage parking operations
Attain a deep knowledge of the ballpark and its amenities, and be able to direct fans accordingly
Ensure security and safety of patrons and co-workers at Jackson Field at all times. Develop & execute a Risk Management Safety Plan, work with Police Officers, Fire/Medical personnel, and County officials when necessary to secure the ballpark
Represent the Lansing Lugnuts and Oakland Athletics brand in a professional and positive manner both inside & outside the ballpark
Qualifications
Minimum Qualifications:
Bachelor's Degree (preferred but not required)
5 years' experience maintaining a venue or facility
Experience with some small engine equipment is a plus (leaf blower, pressure washer, lawn mower, weed eater, etc.)
Painting experience is a plus
Must be able to lift 50 lbs
Ability to safely operate equipment
Ability to solve problems quickly and professionally
Ability to work independently and as part of a team
Organized and detail oriented
Reliable and punctual
Ability to remain calm in a fast-paced environment (Standing continuously for multiple hours, as well as walking up and down stairs)
Must complete a successful background check
Must be able to work outdoor events on evenings, weekends and holidays
Director of Operations
Operations director job in Lansing, MI
Liaise with superior to make decisions for operational activities and set strategic goals
Plan and monitor the day-to-day running of business to ensure smooth progress
Supervise staff from different departments and provide constructive feedback
Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
Manage procurement processes and coordinate material and resources allocation
Oversee customer support processes and organize them to enhance customer satisfaction
Review financial information and adjust operational budgets to promote profitability
East Business Unit Digital Solutions Portfolio Lead
Operations director job in Troy, MI
The Digital Solutions Eastern Business Unit Portfolio Lead reports to the Regional Director of Technical Services. The Digital Solutions EBU Portfolio Lead is responsible for supporting and advancing the business development, sales and delivery of Brown and Caldwell's (BC) digital solutions strategy and services in the Eastern Business Unit. The Digital Solutions EBU Portfolio Lead understands and capitalizes on client needs for emerging digital solutions and builds teams to serve them.
Detailed Description:
Strategy and Business Planning
* Develop and drive regional digital solutions sales strategy in partnership with regional growth leaders and the National Digital Solutions Lead. Sustain and grow our business with an emphasis on the expansion of digital solutions services.
* Support development of the digital solutions strategy and align implementation of that strategy into the annual EBU strategy and business plan.
* Engage EBU client service managers, growth leaders, Digital Solutions team, and delivery team to create and maintain alignment around EBU Digital Solutions business strategy and delivery.
* Build BC's EBU capacity/capability to position and win digital solutions pursuits. To ensure quality delivery in alignment with EBU and Tech Services strategy by informing needs, recruiting, and developing staff.
Business Development and Sales Enablement
* Grow and maintain EBU Digital Solutions business funnel. Develop balanced emphasis between short-term sales and long-term growth. Grow BC's digital client base.
* Inform and provide awareness to clients, client service manager, growth leaders, practice leads about BC's digital solutions technical capabilities, their benefits to our clients, and discover and develop new business opportunities to sell and/or upsell. Organize workshops for communication with clients and client service managers.
* Support EBU clients and client service managers with digital solutions service catalog, marketing, and technical materials to enable sales.
* Equip EBU client service managers with digital solutions training and guidance.
Digital Solutions Delivery
* Manage EBU client's digital portfolio. Decide what is available to sell.
* Understand EBU client's digital needs and gather business requirements. Partner with Digital Solutions technical team to translate business requirements into technical requirements and specifications.
BC Brand and Industry Leadership
* Drive external visibility and brand projection.
* Develop and maintain relationships with BC's top EBU digital clients.
* Inform and support National Digital Solutions Lead and digital solutions team about digital market trends.
Desired Skills and Experience:
* B.S. or M.S. in engineering, geology, hydrogeology, or a related field is required.
* Professional registration is preferred.
* A minimum of 10 years of increasingly responsible professional experience in the environmental services or water utility and/or consulting industry is required.
* Proven record in business development and sales support of digital solutions and services.
* Ability to demonstrate business acumen to guide decisions on assignment of personal and technical approaches to support business unit growth.
* Outstanding communication skills with the ability to communicate clearly, concisely, and professionally (verbal and written) for technical and non-technical audiences.
Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A:
Salary $145,000 - $199,000
Location B:
Salary $160,000 - $219,000
Location C:
Salary $174,000 - $238,000
You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
About Brown and Caldwell
Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************
This position is subject to a pre-employment background check and a pre-employment drug test.
Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act
Regional Manager
Operations director job in Royal Oak, MI
Job Description
Step into a leadership role with UBREAKIFIX as a Regional Manager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start.
We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things.
Compensation:
$60,000 - $63,000 yearly
Responsibilities:
Territory Management
Analyze sales data to identify top opportunities.
Build strong field relationships and align strategies with client business plans.
Use store and district insights to drive sales actions.
Manage an activity calendar to maximize results.
Provide regular touchpoints and training to high-volume locations.
Meet all growth goals set by Sales Leadership
Collaboration Influence
Share trends, growth opportunities, and best practices with internal partners.
Support the development and execution of client sales strategies.
Recommend action plans based on ongoing needs assessments.
Integrate and update protection plan training within client programs.
Client Education Training
Partner with senior client leaders to recommend improvement strategies.
Facilitate client-specific training to boost protection plan sales.
Coordinate training logistics and secure store leadership support.
Deliver executive summaries at client meetings.
Clearly communicate protection plan features and benefits.
Qualifications:
Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction.
Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery.
Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation.
Strong analytical skills to monitor performance metrics and identify opportunities for improvement.
Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals.
Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation.
Experience in supporting team members' professional development, creating a positive and inclusive work environment.
About Company
Why Join UBreakiFix?
At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business.
Competitive Pay
Benefits: Comprehensive health, vision, dental coverage, and paid time off.
Growth: Professional development opportunities and a culture that supports career advancement.
Director of Retail Operations - Cannabis Dispensaries
Operations director job in West Bloomfield, MI
πΏ Director of Retail Operations - Cannabis Dispensaries
π€ Reports To: CEO βοΈ Travel: Required to all store locations
π§ To Apply: Either apply directly or send your resume and a brief introduction about yourself to [email protected]
β About the Role
We are seeking a highly experienced Director of Retail Operations to lead and scale our multi-location cannabis retail organization. This role is ideal for a proven operator with deep cannabis retail expertise, strong leadership abilities, and hands-on experience optimizing high-volume dispensaries in Michigan. You will drive retail strategy, operational excellence, compliance, customer experience, and team performance across all markets-while championing a People First culture rooted in our core values.
As a key member of our leadership team, you will oversee:
π retail strategy
π sales execution
π¦ inventory performance
π METRC compliance
π SOP development
π₯ training & staffing
π¬ new store openings
You will shape the retail operating model and align stores with brand standards as we continue to grow.
π Key Responsibilitiesπ₯ Leadership & Culture
Deliver a People First vision aligned with company values and mission.
Lead with integrity, accountability, and strong operational knowledge.
Inspire and develop retail management teams, driving engagement and performance.
π¬ Retail Operations & Execution
Oversee day-to-day operations for all dispensaries, ensuring consistency and compliance.
Implement and scale retail strategies as the footprint expands.
Own and maintain the retail operating model across all markets.
Identify process gaps and drive improvements that elevate efficiency and customer experience.
π° Sales & Customer Experience
Develop and optimize sales strategies to increase conversion and profitability.
Use data, insights, and staff feedback to improve customer experience.
Support promotions and marketing content to enhance sell-through and move aging inventory.
π¦ High-Volume Inventory Management
Manage inventory for high-volume retail environments.
Oversee aging product rotations, markdowns, promotions, and sell-through strategies.
Ensure accurate tracking, reconciliation, and shrink management.
π METRC & Compliance
Ensure full adherence to METRC reporting and all Michigan cannabis regulations.
Conduct compliance audits and maintain staff training standards.
Stay up-to-date on all state laws and operational compliance changes.
π SOP Development & Training
Develop and maintain SOPs for all retail functions.
Lead training on sales, compliance, service, product knowledge, and operations.
Mentor managers to ensure consistent execution across all stores.
π€ Cross-Functional Collaboration
Partner with marketing, HR, finance, inventory, design, and creative teams.
Ensure brand standards are met in layout, merchandising, and customer experience.
Support store flow improvements and planning for new stores.
π» Technology, IT & Systems
Oversee retail tech stack: POS, METRC tools, kiosks, scheduling systems, etc.
Ensure systems support scalability and high-volume retail performance.
ποΈ New Store Development
Research and assess new retail site opportunities.
Oversee full opening cycle: planning, staffing, training, IT, merchandising, launch.
Travel to all locations to ensure execution excellence.
π΅ Financial & Budget Oversight
Manage store budgets, staffing, inventory, and operational costs.
Analyze financial performance and identify cost-saving + revenue opportunities.
π Qualifications
5+ years in retail operations leadership (cannabis preferred).
Deep knowledge of Michigan cannabis laws, CRA rules, and METRC.
Proven multi-unit retail leadership success.
Strong data-driven decision-making skills.
Expertise in inventory, aging product rotation, and promotional strategies.
Experience creating SOPs, training programs, and scalable systems.
Outstanding leadership, communication, and organizational ability.
Ability to travel frequently.
π Why Join Us?
π Fast-growing, vertically integrated cannabis company
π€ Strong executive support and operational resources
π οΈ Opportunity to help shape a statewide retail platform
πΌ Competitive compensation with growth potential
π§ To Apply: Either apply directly or send your resume and a brief introduction about yourself to [email protected]
Auto-ApplyProject Manager, Operations
Operations director job in Livonia, MI
On purpose:
a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies
On growth:
we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA
On making a difference:
we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview)
On culture:
USA Today named us a 2024 top workplace nationwide
Who are we looking for?
We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success.
Responsibilities
Project Planning & Initiation
Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multi million strategic Operations projects
Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables
Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities
Team Leadership & Collaboration
Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions
Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving
Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan
Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively
Stakeholder Management
Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues
Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies
Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities
Risk Management
Identify potential risks throughout the project lifecycle, assessing their impact and likelihood
Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality
Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders
Budget & Resource Management
Develop and manage project budgets, ensuring projects are delivered within financial constraints
Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle
Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives
Timeline & Milestone Management
Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time
Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule
Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary
Qualifications
Pragmatic self-starter
Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time
3 to 10 years of experience in project management
Strong proficiency in project management software (e.g., MS Project, Jira, Trello)
Solid understanding of project management methodologies (Agile, Waterfall, etc.)
Excellent communication and interpersonal skills
Certification in PMP, PRINCE2, or Agile (preferred but not required)
Bachelor's degree in any field
#LI-Hybrid
Auto-Apply