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Premise sales representative vs sales support representative

The differences between premise sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a premise sales representative and a sales support representative. Additionally, a premise sales representative has an average salary of $46,405, which is higher than the $38,310 average annual salary of a sales support representative.

The top three skills for a premise sales representative include wine, customer service and POS. The most important skills for a sales support representative are sales support, phone calls, and POS.

Premise sales representative vs sales support representative overview

Premise Sales RepresentativeSales Support Representative
Yearly salary$46,405$38,310
Hourly rate$22.31$18.42
Growth rate4%4%
Number of jobs121,579319,292
Job satisfaction--
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 55%
Average age4747
Years of experience44

What does a premise sales representative do?

A premise sales representative is an individual who develops and maintains relationships with off-premise and on-premise accounts across a covered territory. Premise sales representatives must achieve sales goals through proactive cold calling to businesses and the use of strategic sales methods to attain new business while servicing the existing business. They are required to provide excellent customer service by assisting managers and by handling customer service complaints professionally. Premise sales representatives must also deliver sales presentations that describe products and their prices.

What does a sales support representative do?

A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

Premise sales representative vs sales support representative salary

Premise sales representatives and sales support representatives have different pay scales, as shown below.

Premise Sales RepresentativeSales Support Representative
Average salary$46,405$38,310
Salary rangeBetween $28,000 And $74,000Between $30,000 And $48,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-NetApp
Best paying industry-Finance

Differences between premise sales representative and sales support representative education

There are a few differences between a premise sales representative and a sales support representative in terms of educational background:

Premise Sales RepresentativeSales Support Representative
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Premise sales representative vs sales support representative demographics

Here are the differences between premise sales representatives' and sales support representatives' demographics:

Premise Sales RepresentativeSales Support Representative
Average age4747
Gender ratioMale, 61.7% Female, 38.3%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between premise sales representative and sales support representative duties and responsibilities

Premise sales representative example responsibilities.

  • Utilize CRM database to manage and track prospect interaction to ensure accurate documentation of window requirements and ongoing communication.
  • Participate in weekly meetings with production, MRP, inventory control to discuss replenishment and customer orders that are late.
  • Build displays and help pack out warehouse load and DSD load.
  • Work with bars, restaurants, and night clubs on a daily basis to promote and sell the extensive MillerCoors portfolio.
  • Coordinate and organize wine presentations for account patrons.
  • Secure placement and maximum utilization of generic and thematic POS materials.
  • Show more

Sales support representative example responsibilities.

  • Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
  • Facilitate the transition from AS400 to JDE operating system.
  • Utilize all programs, systems, and procedures of windows operating systems.
  • Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
  • Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
  • Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
  • Show more

Premise sales representative vs sales support representative skills

Common premise sales representative skills
  • Wine, 30%
  • Customer Service, 9%
  • POS, 7%
  • Sales Presentations, 4%
  • Product Knowledge, 4%
  • Delivery Dates, 4%
Common sales support representative skills
  • Sales Support, 16%
  • Phone Calls, 10%
  • POS, 8%
  • Product Knowledge, 7%
  • Customer Complaints, 6%
  • Customer Inquiries, 6%