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The differences between premise sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a premise sales representative and a sales support representative. Additionally, a premise sales representative has an average salary of $46,405, which is higher than the $38,310 average annual salary of a sales support representative.
The top three skills for a premise sales representative include wine, customer service and POS. The most important skills for a sales support representative are sales support, phone calls, and POS.
| Premise Sales Representative | Sales Support Representative | |
| Yearly salary | $46,405 | $38,310 |
| Hourly rate | $22.31 | $18.42 |
| Growth rate | 4% | 4% |
| Number of jobs | 121,579 | 319,292 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 78% | Bachelor's Degree, 55% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A premise sales representative is an individual who develops and maintains relationships with off-premise and on-premise accounts across a covered territory. Premise sales representatives must achieve sales goals through proactive cold calling to businesses and the use of strategic sales methods to attain new business while servicing the existing business. They are required to provide excellent customer service by assisting managers and by handling customer service complaints professionally. Premise sales representatives must also deliver sales presentations that describe products and their prices.
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
Premise sales representatives and sales support representatives have different pay scales, as shown below.
| Premise Sales Representative | Sales Support Representative | |
| Average salary | $46,405 | $38,310 |
| Salary range | Between $28,000 And $74,000 | Between $30,000 And $48,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | NetApp |
| Best paying industry | - | Finance |
There are a few differences between a premise sales representative and a sales support representative in terms of educational background:
| Premise Sales Representative | Sales Support Representative | |
| Most common degree | Bachelor's Degree, 78% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Alfred |
Here are the differences between premise sales representatives' and sales support representatives' demographics:
| Premise Sales Representative | Sales Support Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 61.7% Female, 38.3% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |