Remote support specialist jobs in Eau Claire, WI - 27 jobs
All
Remote Support Specialist
Support Specialist
Technical Support Specialist
Help Desk Specialist
Desktop Support Technician
Information Technology/Support Technician
Customer Support Technician
Desktop Support Manager
Server Technician
Technical Support Professional
Support Associate
Signal Support Specialist
Application Specialist
Service Desk Specialist
Technical Operations Specialist
Daily Living Support Specialist
Consumer Direct Care Network Wi 4.5
Remote support specialist job in Eau Claire, WI
Join Our Team as a Daily Living SupportSpecialist Flexible Hours! Do you love helping people? Do you love working with youth and families? Are you compassionate, reliable and have great communication skills? Are you honest, trustworthy, patient and a good role model? If you answered yes to the above, we would love to hear from you! We are looking for a Daily Living SupportSpecialist in Eau Claire, WI caring for two brothers and assisting their Mom!
Benefits: You will be working for a family that is very appreciative of what you do! You would be helping a family live their best life!
Hours/Desired Schedule:
• 4 hours a week to start
• Flexible scheduling
• Midafternoons on Thursday and Friday afternoons
Location:
• In the members home
Pay: $17.60
Tasks
• Feeding Tube
• Lifting/ transferring
• Assisting with exercises
• Helping with wheelchairs
• Organization help
• Dressing help in the future
Children Like
• Disney movies
• Tv & Tablet
• Nintendo plushies
• Dogman or cat kid books
• Legos, needs assistance with those
• Minecraft/Roblox
• Pokémon cards
Preferred Qualifications:
• Ability to lift 60/70 pounds
• Understanding of rare genetic neurodegenerative conditions
Requirements*:
• Willing to undergo a caregiver background check prior to hire
• Valid driver's license and reliable transportation
Please contact if you are interested in learning more!
*Must be able to successfully pass a background check before being hired. If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN's role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker.
$17.6 hourly 3d ago
Looking for a job?
Let Zippia find it for you.
IT Help Desk
Group Health Cooperative 3.2
Remote support specialist job in Altoona, WI
The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles.
Essential Position Functions
Assist in diagnosing and resolving user issues, actively participating in daily Scrum events.
Ensure adherence to IT policies and procedures, aligning activities.
Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork.
Assist in handling and resolving IT support tickets using appropriate tools and methodologies.
Communicate effectively with users, providing assistance in a user-friendly manner.
Support IT inventory management activities, ensuring real-time accurate tracking of assets.
Contribute to research efforts into emerging technologies supporting IT helpdesk functions.
Assist in documenting IT processes and troubleshooting procedures.
Minimum Requirements of the Position
Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience.
Exposure to or basic experience with IT support functions, hardware, and software troubleshooting.
Exposure to or basic development of effective written and oral communication skills.
Exposure to or basic development of collaborative teamwork skills.
Aptitude for developing problem-solving skills in an IT support context.
Certification Requirements
Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications.
Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices.
ITIL 4 Certified (required within 1 year)
AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year)
CompTIA A+ Computer Technology Industry Association (preferred)
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
$48k-74k yearly est. Easy Apply 6d ago
Dynamic PC Support
Worldwide Techservices 4.4
Remote support specialist job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-49k yearly est. 2d ago
Desktop Support II (40364)
Security Financial Bank 3.4
Remote support specialist job in Eau Claire, WI
Daytime Hours | Collaborative IT Team | Community Banking Environment
Security Financial Bank (SFB) is seeking a Desktop Support II professional to join our Information Systems team. This role supports our branches and corporate office by providing advanced hardware, software, and systems support. If you enjoy problem-solving, value strong communication, and take pride in supporting others through technology, this may be the opportunity for you.
Why Join Us:
At SFB, technology is a critical part of how we serve our customers and support our employees. When you join our Information Systems team, you become part of a culture that offers:
A collaborative, close-knit IT team that values communication and shared knowledge
A supportive, inclusive culture that recognizes your contributions
Stability and the opportunity to deepen your technical expertise
Meaningful work supporting community banking operations
Comprehensive benefit package
Paid volunteer time off
& more!
Position Summary:
The Desktop Support II position is responsible for providing advanced technical support for hardware, software, and systems across Security Financial Bank. As an integral member of the Information Systems team, this role ensures reliable technology operations within branch locations and the corporate office by troubleshooting issues, maintaining equipment, supporting users, and partnering with internal teams and third-party vendors. Strong communication, initiative, and a desire to continuously learn are key to success in this role.
Your responsibilities will include:
Configure, install, maintain, and repair computers, peripherals, and related equipment
Troubleshoot advanced hardware, software, network, and systems issues
Resolve multiple levels of help desk tickets according to established SLAs
Perform testing on connectivity, applications, and system performance
Document issues and resolutions using a ticketing system
Work with third-party vendors to resolve technical issues
Support Microsoft Windows environments, Microsoft 365, VOIP systems, and mobile devices
Assist with Business Continuity and Disaster Recovery planning and documentation
Participate in an on-call rotation and occasional after-hours support
Follow banking regulations and security policies related to data and equipment
What Makes You a Great Fit:
Strong communication skills and a customer-focused mindset
Curiosity and a desire to understand how systems function
Self-motivated with the ability to prioritize and manage tasks independently
Comfortable working both independently and as part of a team
Professional, tactful, and able to handle sensitive information with confidentiality
Qualifications
What We're Looking For:
Associate's or Bachelor's degree in Computer Networking, MIS, or a related field (or equivalent experience)
5 years of experience in an IT support or desktop support environment
Technical Knowledge:
Windows 11 & Microsoft Server operating systems
Microsoft 365 cloud-based products
Cisco wireless networks
Mobile Device Management platforms
VOIP phone systems
Network concepts and troubleshooting
Server-level hardware and software
Help desk ticketing systems
Business Continuity and Disaster Recovery concepts
Working conditions, including physical requirements:
Work is performed largely within the Bank's corporate office with limited chance of personal injury. Frequent mental and visual concentration required in managing deadlines and multiple priorities.
Primarily daytime, on-site work during normal business hours
Occasional after-hours and on-call responsibilities
Must be able to lift up to 20 pounds and work in production environments
Who We Are:
SFB is an independent community bank with eight branch locations and more than 140 employees. Since opening in 1934 in Durand, WI, we've built our reputation on trust, relationships, and community involvement. At SFB, you'll find a supportive, team-oriented workplace where your contributions matter and your professional growth is encouraged.
At Security Financial Bank, we value diversity and are proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
General Notice:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
$48k-64k yearly est. 19d ago
Technology Support Specialist
Fabick Cat 4.2
Remote support specialist job in Eau Claire, WI
The Technology SupportSpecialist is responsible for customer support related to Fabick's SITECH, marine technology, and Teledyne Construction products, assisting the sales team with pricing and configurations, and acting as a liaison between the sales department, shop/field service, and external customers. This position will provide technical support, troubleshooting, and training on Teledyne products and Trimble systems via phone, in-person, or remote access.
Responsibilities:
Assist technicians with changes in installation processes, measure-up, calibrations, and setup of technology products. Ensure consistency with installation procedures company wide.
Order and prepare new grade control and site positioning technology equipment for installation. Assist with field installations, calibrations, and service calls as needed. Interact directly with the customers, service supervisors, and sales team to ensure timelines are established and met.
Comply with routine reporting requirements. Establish, implement, and maintain necessary reports, records, controls and procedures to assure compliance with company, Teledyne, and Trimble requirements. Document hardware/software problems, equipment preparation, installation, troubleshooting, and onsite usage. Provide feedback and improvements based on customer usage and needs.
Prepare training material and instructional guides regarding installation and use of technology systems for internal, external, and OEM use. Perform on-site customer training as needed.
Responsible for maintaining good customer relations and continuing to build the company image. Resolve customer complaints as soon as possible. Treat customers fairly, friendly, and courteously. Assures customer contacts are made on a timely basis and in a business-like manner.
Help manage sales and parts inventory, repair requests, loaner fleet, and rental kits.
Perform other miscellaneous duties as required.
$39k-48k yearly est. 1d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Remote support specialist job in Eau Claire, WI
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
#indeedkn
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$64k-86k yearly est. Auto-Apply 31d ago
Adult Residential Support Professional - Full Time 1st Shift
Lutheran Social Services 3.6
Remote support specialist job in Eau Claire, WI
Adult Residential Support Professional
Full Time, 7am-3pm Monday-Friday | Lutheran Social Services (LSS)
Lutheran Social Services is seeking a dedicated Adult Residential Support Professional to join our team at Fahrmen Team, a 42-bed adult residential treatment facility. Fahrmen Center provides inpatient addiction services for both men and women, as well as restorative justice programming for individuals involved with correctional systems.
Position Overview
Under supervision, this role involves providing care, services, and treatment to clients in our Addictions and Restorative Justice (ARJ) programs. Clients may present with substance use disorders and/or criminogenic risk factors, requiring responsive and compassionate support.
Key Responsibilities
(This list is not exhaustive; additional duties may be assigned as needed.)
Collect urine specimens and administer breathalyzer tests
Support, interact with, and monitor residents while serving as a positive role model
Document resident behaviors and maintain accurate records and reports
Perform general housekeeping and cleaning tasks
Organize and distribute clothing, bedding, and supplies
Monitor or administer medications per program policies
Share client status updates with external partners while maintaining confidentiality
Identify and respond appropriately to emergencies or crises
Support residents in achieving treatment plan goals
Work independently and problem-solve effectively
Attend staff meetings and participate in required trainings
Assist with meal preparation, grocery shopping, and life skills development
Transport residents to appointments, meetings, and activities
Lead educational group activities within program guidelines
Provide basic first aid when necessary
Perform other duties as assigned
Perks & Benefits
Mileage reimbursement
Paid Time Off (PTO)
403B retirement contribution option
Annual raises prioritized for employees
Employee Assistance Program (EAP)
Service awards and recognition
Education & Experience
High School Diploma or GED required
Related experience or college credits in social work, human services, psychology, or similar fields may be required depending on contract needs
Prior experience in a similar role preferred
Strong reading, writing, math, and problem-solving skills
Ability to follow direction, maintain professional boundaries, and work collaboratively with patience, flexibility, and self-control
Certificates, Licenses & Registrations
Valid driver's license preferred
Must meet LSS auto insurance requirements and pass a satisfactory Motor Vehicle Record (MVR) check
DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire
Skills
Strong verbal and written communication skills
Basic computer proficiency for timecards, email, HRIS, EHR systems, and online training
Physical Demands & Work Environment
Frequent standing, bending, stooping, crouching, kneeling, stair use, and walking
Work primarily in a community-based residential setting
Exposure to outdoor conditions while supervising resident activities, assisting with snow removal, or yard care
Moderate noise level in the work environment
Travel
Day travel required up to 25-50%, depending on role responsibilities
Lutheran Social Services is an Equal Opportunity Employer (EOE).
$28k-33k yearly est. 49d ago
IT Service Support Technician
Valley Craft 3.5
Remote support specialist job in Lake City, MN
Responsive recruiter Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service Support Technician. If you're up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
. Compensation: $55,000.00 - $65,000.00 per year
Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Professional Grade Quality…. Built to Last…. Made in the U.S.A.
$55k-65k yearly Auto-Apply 41d ago
Customer Support Technician
W S Darley & Co 3.3
Remote support specialist job in Chippewa Falls, WI
Since 1908, Darley, a family-owned business, has driven steady growth while passionately serving the world's first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service. Corporate headquarters is in Itasca, Illinois, while state of the art R&D and manufacturing operations are in Chippewa Falls, Wisconsin, and Janesville, Iowa. The Pump Division, located in Chippewa Falls, WI is currently seeking a Customer Support Technician to add to its team. This Job is located in Chippewa Falls, WI.
Benefits:
Job Stability with industry leader, health Insurance, including medical, dental and vision, life Insurance, short term disability, long term disability, 401k match, 401k profit sharing, tuition reimbursement, nine paid holidays, generous PTO policy, bonus structure, boot reimbursement, company picnics/ holiday parties, safety incentives and so much more!
General Responsibility: Shall Serve as the first line of communication for our Sales Team and customers regarding pumps and pump parts; including repairs and general operating and maintenance questions.
Specific Responsibilities and Authorities
Respond to inquiries/ questions regarding part and pump quotes and orders and the repair and general operation of Darley pumps and parts, for both commercial and government accounts.
- Provide customer with necessary information to help them determine what is needed for repair or replacement or the general operation of Darley pumps, accessories or parts.
- Enter quotes for parts and accessories, including costs and lead times, and the shipping charges as requested.
- Enter parts orders
- Enter pump orders
- Enter parts that were not needed or for repair or warranty
- Provide customers with information for our service centers to repair their pump
- Enter repair orders when customer wants Darley to do repairs
- Respond to inquiries/ questions concerning maintenance or repair of Darley Products
- Improve processes within the department, leading small to medium scope projects that enhance customer experience and reduce internal labor input.
- Provide follow-up information for any of the above
AAP/EEO Statement
W.S. Darley and Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.
Requirements
Qualifications:
Associate degree in a mechanical, technical or business field related to manufacturing or equivalent experience.
Mechanical aptitude, Troubleshooting, Diagnostic and communication skills
Understanding of Enterprise Resource Planning Systems (JD Edwards experience is a plus)
Microsoft office suite experience
$31k-40k yearly est. 60d+ ago
Service Desk - Overnight
Planet Fitness 4.1
Remote support specialist job in Rice Lake, WI
FLSA Status: Non-Exempt/Hourly/Part Time
Reports to: Assistant General Manager & General Manager
Company & Benefits
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
Positive and professional environment where our brand promise is “Judgement Free Zone”
Growth Opportunities: over 90% of our management team started as an entry level team member
Competitive pay
Paid sick leave
401K Retirement Fund (annual discretionary employer match)
Regular involvement in community outreach events
Free employee Black Card Membership
Summary
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions
Greet all members and guests upon arrival and say goodbye upon departure;
Monitor club access to both members and non-members;
Answer questions and handle member and guest complaints;
Answer phone calls and provide information to prospects;
Give tours to prospective members;
Sell memberships, write agreements, and enter new members into database;
Operate Point-of-Sale system and collect balances on past due accounts;
Organize and maintain customer service front desk;
Schedule appointments for fitness training sessions;
Complete the Club Walk-Around every 20 minutes and complete checklists;
Answer questions and give guidance to new employees;
Perform beginning of shift and end of shift procedures;
Perform club housekeeping including, but not limited to:
Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
Dusting where and when necessary including vents;
Wiping tile, walls, and doors;
Vacuuming and mopping floors;
Replenishing toilet paper and soap;
Emptying trash cans; and,
Maintaining organization of cleaning closet.
Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members;
Embrace a service culture as an empathetic servant leader;
Strive to be world class, humorous, inspirational, and memorable in every action we take;
Make decisions based on what is best for our team as well as our business;
Believe in and promote the company's core values, business philosophies, core purpose, and brand promise; and,
Perform all other duties as assigned or required.
Education & Experience
High School Diploma or G.E.D. preferred;
Previous customer service and/or sales experience preferred;
Previous cleaning/maintenance experience preferred; and,
Basic computer literacy.
Skills and Abilities
Excellent phone, communication, and interpersonal skills;
Understand and be able to communicate the Judgment Free Zone concept;
Accuracy with numbers;
Ability to follow directions;
Ability to work well independently and with others;
Positive attitude and willingness to help others;
Ability to maintain composure in difficult situations; and,
Ability to recognize and learn from mistakes.
Physical Environment & Requirements
Primarily indoor environment with normal exposure to light, sound, heat, and cold;
Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
Must be able frequently move, lift, push, pull, carry at least 60 lbs.;
Must be able to operate equipment such as vacuums and floor scrubbers;
Exposure to standard cleaning fluids and chemicals;
Must be able to recognize, identify, and judge behavior within environment; and,
Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.
Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
$24k-32k yearly est. 20d ago
Admissions: Application Review Specialist
University of Wisconsin Eau Claire 3.9
Remote support specialist job in Eau Claire, WI
The Application Review Specialist manages and maintains application, student, and education data within the CRM, student information system, and document imaging system, applying a strong understanding of business and technical requirements to support accurate and efficient application processing. Core responsibilities include high-volume data entry, as well as validation and auditing of applicant information, to ensure data accuracy, completeness, and consistency across Slate, Perceptive, and PeopleSoft. The specialist manages and supports data imports and exports for all application systems and troubleshoots data and file-processing issues. They work collaboratively with processing staff to monitor the effectiveness of application workflows, recommend improvements that enhance process efficiency and data quality, and develop and maintain detailed standard operating procedures. In addition, this position reviews and evaluates admission applications and provides frontline support for visitors, phone calls, and shared email. The specialist works independently with high levels of accuracy and attention to detail, thinks logically, and exercises sound judgment.
This role requires strong technical proficiency with student information systems, document imaging platforms, and CRMs; comfort working with large datasets and system-generated reports; and excellent written, verbal, and interpersonal communication skills. The position works under general supervision, reports to admissions leadership, supports overall office and enrollment goals, and is fully in person (100%).
Key Job Responsibilities:
* Manage, process, and maintain application and student-related data within Slate (CRM), the imaging system (Perceptive), and the campus student information system (PeopleSoft), ensuring that records are accurate, complete, and consistently formatted.
* Perform regular data entry, validation, and auditing of records to identify and correct errors and incomplete information, using system reports and queries as needed. Collaborate with operational leadership, as needed, to resolve data discrepancies and support process improvements.
* Manage data imports and exports, including document imaging and accurate indexing. Verify successful file processing and troubleshoot failed imports/exports.
* Review and evaluate admission applications, ensuring that all required data and documents are present and accurately recorded in the system.
* Document data and process standards, helping to maintain clear procedures for data entry and workflow steps to ensure consistency across staff.
* Exercise authority to make admission decisions in alignment with institutional and system policies. Monitor and update applications and decisions to ensure that applicants move through the process in a timely and consistent manner.
* Provide frontline support by serving as a designated backup for front-desk operations, assisting walk-in visitors, phone calls, shared emails, and printing decision letters. May require student supervision responsibilities related to data entry standards, confidentiality, and system usage and training.
* Perform additional projects and duties as assigned by admissions leadership.
* Counsels prospective and admitted students on educational planning and career opportunities
* Reviews, evaluates, and responds to student applications according to established policies and procedures
* Schedules logistics, secures resources, and attend events to promote the Institution
* Identifies opportunities for program improvement or new program development
* Creates targeted communication plans and materials based on established goals
* Delivers directed admissions program messaging to internal and external audiences
* Identifies, promotes, and maintains internal and external partnerships focusing on outreach, recruitment, and admission
* Engages in extensive outreach and recruitment events, representing the university to prospective students
Department:
Admissions
Required Qualifications:
* Bachelor's degree from a regionally accredited institution.
* Strong technical aptitude and comfort learning new systems and tools.
* Excellent attention to detail, accuracy, and data quality.
* Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
* Effective written and verbal communication skills.
* Ability to work both independently and collaboratively in a team environment.
* Ability to maintain confidentiality while working with sensitive information.
* Commitment to diversity, equity, and inclusion in working with students, staff, and faculty.
* Highly dedicated to service excellence for students, University administrators, faculty, staff, and others.
Preferred Qualifications:
* Experience with Slate (CRM), Perceptive (document imaging), and/or PeopleSoft (student information system)
* Experience developing or maintaining documentation, standard operating procedures, or process guides.
* Demonstrated experience with data entry, data validation, and maintaining accurate records.
* Experience troubleshooting data issues, file-processing errors, and system integrations.
* Familiarity with reporting, data auditing, or quality assurance in an information systems environment.
* Understand and interpret policy pertaining to application processing.
* Previous experience in a higher education setting.
Education:
Bachelor's degree from a regionally accredited institution.
How to Apply:
Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Website: ********************************************************* You must create an account and login before you can apply. Please be sure you have included the following in PDF format:
* Cover letter
* Resume/curriculum vita
* Names and contact information for three references.
To ensure consideration, completed applications must be received by Monday, January 26, 2026. However, screening will continue until position is filled.
Contact Information:
Nevada Gabriella (*****************) or Lindsay Kroll (***************)
INSTITUTIONAL OVERVIEW
UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit ************************************************************** .
The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.
ADDITIONAL INFORMATION
The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.
The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).
The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
$74k-88k yearly est. Easy Apply 17d ago
Retail Support Specialist
DSI Systems 4.0
Remote support specialist job in Eau Claire, WI
Job Description
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail SupportSpecialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly 22d ago
25U Signal Support Systems Specialist
Army National Guard 4.1
Remote support specialist job in Eau Claire, WI
Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems.
Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles.
Job Duties
* Maintain radio and data distribution systems
* Perform signal support functions and technical assistance for computer systems
* Provide technical assistance and training for local area networks
* Maintenance for equipment, terminal devices, assigned vehicles, and power generators
Some of the Skills You'll Learn
* Mechanical and electrical principles
* Preventive maintenance procedures
* Line installation and wiring techniques
* Communication security policies and procedures
Helpful Skills
* Interest in working with electronic equipment
* Interest in problem solving
Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.
$47k-78k yearly est. 1d ago
Residential Support Specialist
Arbor Place 2.7
Remote support specialist job in Menomonie, WI
Job DescriptionSalary: Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications)
Residential SupportSpecialist
Menomonie, WI | Part-Time
Arbor Place, Inc. is seeking Residential SupportSpecialists to join our team. This position plays a vital role in supporting individuals in recovery by providing professional, client-centered care in a structured treatment environment.
As a Residential SupportSpecialist, you will actively engage with clients, support daily routines, model recovery-focused behaviors, and contribute to creating a safe, therapeutic, and respectful atmosphere. This role requires professionalism, critical thinking, and the ability to work both independently and as part of a team.
Schedule Requirements
Arbor Place has a 24/7 residential treatment facility.
Staff must be available to work every other weekend.
Position requires a mix of 1st and 2nd shifts, with occasional overnight shifts.
All new hires will be trained on all shifts to ensure flexibility and program coverage.
What We Offer
Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications)
Overnight Shifts: Flat rate of $23.25/hour
Responsibilities
Supervise and interact with clients in a respectful, professional manner.
Support clients in daily living skills, structured activities, and program rules.
Monitor client behavior, provide redirection, and model recovery-focused conduct.
Complete required documentation accurately and promptly.
Administer and document medications following training and policy.
Conduct urine analyses and other program monitoring tasks.
Participate in crisis intervention and de-escalation as needed.
Maintain a clean, organized, and safe living environment.
Communicate effectively with team members, supervisors, and other departments.
Attend and actively participate in staff meetings and trainings.
Perform other duties as assigned.
Qualifications
Required:
High school diploma or equivalent.
Ability to pass Wisconsin Caregiver Background Check and pre-employment drug screen.
Valid drivers license and acceptable driving record.
CBRF certifications or willingness to obtain within required timeframe.
Preferred:
Recovery Coach or Peer SupportSpecialist Certification.
Associate or Bachelors degree in Human Services, Psychology, Social Work, or related field.
Experience in behavioral health, residential care, or substance use treatment.
About Arbor Place, Inc.
Arbor Place, Inc. is a nonprofit organization in Menomonie, WI, providing prevention, treatment, and renewal opportunities to individuals, families, and communities impacted by substance use and mental health disorders.
Join us in making a difference. Apply today!
$16.5-19.5 hourly 21d ago
Operations Support Associate
Teksystems 4.4
Remote support specialist job in Menomonie, WI
Job Title: Operations Support Associate 3-month contract in Menomonie, WI at a Distribution Center Compliance: Background Check (7-years) Pay: $18/hr 2-2-3 schedule, 5a-5p OR 5p-5a Job Description As an Operations Support Associate, you will play a crucial role in maintaining safety and compliance within Zones 1, 2, and 3. Your proactive efforts in providing floor support will help minimize safety risks, prevent the entry of prohibited items into automated areas, and ensure compliant intervention practices.
Responsibilities
+ Conduct regular walk-throughs every 2 hours across Zones 1, 2, and 3 to monitor the flow of cases through driveways.
+ Identify and remove aerosol cans and other prohibited items, ensuring they do not enter or remain in Zones 1, 2, and 3.
+ Verify that only individuals with LOTO certification perform intervention and recovery tasks.
+ Provide additional operational support to reduce risks associated with manual handling and movement in driveways.
+ Escalate any unsafe conditions, non-compliance, or recurring issues to Operations and Safety leadership.
Essential Skills
+ Proficiency in retrofit operations and safety support.
+ Basic to intermediate knowledge of Excel for reporting and data management.
Additional Skills & Qualifications
+ Ability to work at various site locations, including Hermiston, OR; Buckeye, AZ; Red Bluff, CA; Porterville, CA; Woodland, PA; Marcy, NY; and Sutherland, VA.
+ Flexibility to work shifts that include 12-hour rotations, with varying schedules across different locations.
Why Work Here?
Join a dynamic environment where your efforts contribute significantly to safety and operational efficiency. Experience a supportive workplace culture that values proactive safety measures and continuous improvement.
Work Environment
You will work across multiple site locations with state-of-the-art facilities. The role involves working in shifts, including day and night rotations, ensuring a balanced work-life schedule. The dress code is professional, suitable for operational and safety environments.
Job Type & Location
This is a Contract position based out of Menomonie, WI.
Pay and Benefits
The pay range for this position is $16.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Menomonie,WI.
Application Deadline
This position is anticipated to close on Jan 29, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16-18 hourly 8d ago
Desktop Support Tech
Global Channel Management
Remote support specialist job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Support technician needs 3-4 years experience. Network certifications are pluses.
Desktop Support technician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop Support Technician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH
$35 hourly 2d ago
EDI Specialist
Ashley Furniture 4.1
Remote support specialist job in Arcadia, WI
Join The #1 Furniture Company-Join The #1 Furniture Brand Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries.
Summary
EDI Specialist
EDI Specialists create new and update existing EDI maps to support the movement of thousands of transactions each day, setup and maintain EDI trading partners, and provide support for a large assortment of EDI transactions with variety of trading partners.
* Develop and maintain EDI maps using translation software (e.g., Liaison ECS) to convert internal data into standard EDI formats and vice-versa.
* Collaborate with internal stakeholders and external trading partners to understand their specific data and communication requirements and ensure their smooth integration into the EDI system.
* Create and execute test plans for new or modified EDI maps and processes to validate data integrity, system compatibility, and overall reliability.
* Review EDI mappings to validate compliance with business requirements and technical standards, ensuring quality and consistency before production deployment.
* Prepare and maintain comprehensive documentation for EDI mappings, processes, specifications, partner requirements, and standard operating procedures.
* Monitor daily EDI transactions, identify discrepancies or errors, and perform root cause analysis to resolve issues promptly.
* Continuously review and optimize EDI workflows to align with best practices, enhance efficiency, reduce errors, and improve the speed of data exchange.
* Identify automation opportunities that reduce manual intervention and operational costs.
* Contribute to incident response frameworks that minimize downtime and maintain business operations.
* Manage trading partners, routing channels, event rules, communication channels, and system configurations to ensure accurate processing of EDI transactions.
* Partner with internal stakeholders and external trading partners to resolve technical issues, optimize EDI integrations, and strengthen supply chain collaboration.
Experience:
* 1+ years of practical EDI mapping experience, with emphasis in ANSI X.12, Required
* Experience working with XML and JSON transactions, Preferred
* Experience working with AS2, VAN, and sFTP communications, Preferred
* Experience working with AS2 Certificates, Preferred
* Experience with Jira Agile/Scrum platform, Preferred
* Experience in large, complex enterprise environments, Preferred
Apply today and find your home at Ashley!
Benefits We Offer
* Health, Dental, Vision, Employee Assistance Program
* Paid Vacation, Holidays, and Your Birthday off
* Generous Employee Discount on home furnishings
* Professional Development Opportunities
* Ashley Wellness Centers (location specific) and Medical Tourism
* Telehealth
* 401(k) and Profit Sharing
* Life Insurance
Our Core Values
* Honesty & Integrity
* Passion, Drive, Discipline
* Continuous Improvement/Operational Excellence
* Dirty Fingernail
* Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
$37k-59k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$35k-49k yearly est. 60d+ ago
IT Service Support Technician
Valley Craft 3.5
Remote support specialist job in Lake City, MN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service Support Technician. If youre up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
.
$31k-48k yearly est. 12d ago
Desktop Support Tech
Global Channel Management
Remote support specialist job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Support technician needs 3-4 years experience. Network certifications are pluses.
Desktop Support technician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop Support Technician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH
How much does a remote support specialist earn in Eau Claire, WI?
The average remote support specialist in Eau Claire, WI earns between $26,000 and $58,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Eau Claire, WI