Desktop Support Lead
Remote support specialist job in Oklahoma City, OK
Desktop Support Lead
Compensation: $ 30 - 34 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled Desktop Support Lead to join their team!
Join a dynamic organization with a stable pipeline of projects and a commitment to innovative technology. As a Desktop Support Lead, you'll oversee daily operations, mentor a team, and provide advanced technical support. This long-term contract offers room for growth and the chance to work in a fast-paced environment.
Key Responsibilities & Duties:
Supervise and mentor Desktop Support Technicians
Monitor and prioritize support tickets
Serve as primary escalation point for technical issues
Ensure compliance with SLAs and SOPs
Evaluate team productivity and performance
Coordinate system upgrades and patches
Facilitate regular team meetings
Maintain and enhance service desk knowledge base
Required Qualifications & Experience:
Proven leadership in desktop support or service desk
Strong communication skills, verbal and written
Advanced technical problem-solving skills
Proficiency with Microsoft Office
Knowledge of desktop hardware and troubleshooting
Experience with Jira/Confluence or similar platforms
Minimum 5 years of Desktop Support experience
U.S. citizenship required
Nice to Have Skills & Experience:
Experience creating workflows and Visio diagrams
Ability to maintain cross-department relationships
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Desktop Support Lead opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Desktop Support Technician
Remote support specialist job in Wichita, KS
Job Title: Desktop Support Tech
Pay Rate: $21.50/hr on W2
Duration: 06+ Months (Possibility of Extension)
Likely to convert to FT, based on performance and behavior.
The candidate should be a highly motivated team player with the skills and ability to effectively manage changing priorities, to create, maintain, and publish relevant support documentation to assist all end users in quickly resolving their incidents and service requests, ultimately promoting greater self-sufficiency among users.
Includes, but is not limited to, software and hardware support via deskside support or remote support. The candidate will troubleshoot and repair software and hardware issues reported by end user
Experience with Active Directory, including user deletion and password resets.
Experience with SCCM to reimage, update, and install software packages or push out Windows or Security updates.
Experience working in-house in a corporate or manufacturing plant environment. Experience with the Remedy ticketing tool.
Personal Computer Support Technician
Remote support specialist job in Overland Park, KS
Computer Support Specialist - Full Time
Seeking Fulltime PC support specialist. No sponsorship or non-local candidates please.
This is a FT job for an entry level, recent graduate for an in-office job in Overland Park, KS..
Requirements?:
Good Attitude.
Willing to learn.
Solid Understanding of Windows 11 OS and Office365.
The right person with the right attitude can be truly entry level.
$40-50k
Contact Eric Walters, *************************. Will interview promptly.
Network Administrator
Remote support specialist job in Wichita, KS
Roles & Responsibilities
• Strong expertise in Juniper SRX firewalls, including policy creation, configuration, and troubleshooting
• Configure, manage, and troubleshoot Juniper SRX firewalls, including security policies, NAT, VPN, and traffic inspection
• Troubleshooting network connectivity issues, firewall rule conflicts, and security policy violations
• Good understanding of routing and switching protocols (OSPF, BGP, VLANs, STP, VRRP, etc.)
• Good knowledge of Juniper switching and experience in managing and troubleshooting network switch environments
• Firewalls - Juniper SRX, FortiGate, Load Balancers F5
• Knowledge of routing and switching concepts
• Experience with Aruba switching and wireless technologies
• Knowledge of Zscaler ZIA & ZPA
Generic Managerial Skills, If any
• Excellent interpersonal, verbal and written communication skills
• Strong logical, analytical, problem-solving skills
• Able to prioritize and execute tasks in a fast-paced environment
• Flexible working in 24/7 environment
• Should have Experience in IT Service organization
• Working exp using Incident management tools like ServiceNow
• ITIL Knowledge
Base Salary Range: $100,000 - $130,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
IT Technician
Remote support specialist job in Tulsa, OK
Clear Winds is an exciting, fast-paced environment where we help our clients to run their businesses more efficiently. We are looking for people that want to work with many environments and clients, while working with the cutting-edge technologies.
Clear Winds is looking for an IT/Help Desk Technician. This person will be required to be proficient in Windows, active directory, virtualization and help desk technologies. It is desired that this person to be knowledgeable in multiple vendor IT environments.
This person will also need personal management skills and be able to multi-task on different projects. This person will also need to be a self-starter and someone who can complete projects and tickets. A strong work ethic, communication skills and organizational skills a must. A willingness to take ownership of the project while prioritizing its purpose to serve the users is critical.
Required Skills:
Knowledge of Windows 10 and 11
Knowledge of Windows Server, Active Directory and Virtualization
Receive and log help desk calls
Provide initial help desk support
Open and close service calls
Friendly and patience with clients
5+ years of experience in IT technology is preferred
A bachelor's degree is preferred and/or equivalent experience within a technology-based environment.
Candidates must have the ability to communicate well with clients.
Company Description
Clear Winds Technologies is an IT solutions company that helps organizations of all types achieve their goals through the use of technology. Clear Winds' services span assessing, designing, implementing and supporting systems and networks in addition to development of applications to enhance productivity. In addition to these services, Clear Winds also offers cloud computing, managed services, hosting and colocation services.
Job Type: Full-time
Pay: $36,000.00 - $58,000.00 per year
Benefits:
IRA
IRA Matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
8-hour shift
Experience:
Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)
Work Location: In person
Client Support Specialist
Remote support specialist job in Topeka, KS
Title: Client Support - Associate
Contract
Description: Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:
Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
1 - 3 years of related work experience, or an equivalent combination of education and experience.
1 - 3 years of customer service experience. Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Preferences: 1 - 3 years technical experience a plus. Previous experience troubleshooting desktop, printer and notebook issues. Very strong user and support of MSOffice.
Thanks
Shivam
Email- EMAIL: ************************************
Network Administrator
Remote support specialist job in Overland Park, KS
Join Our Team as a Network Administrator IT Specialist - Overland Park, KS
Are you a proactive IT professional with a passion for networking and a keen eye for detail? We are seeking a dynamic Network Administrator IT Specialist to support, maintain, and optimize network infrastructures in a fast-paced environment. This pivotal role ensures seamless connectivity, security awareness and reliable access across both cloud and on-premises environments, making a real impact on our organization's technology landscape.
What You'll Do:
Configure, monitor, and maintain Cisco Meraki firewalls, switches, and wireless access points to ensure secure and efficient network operations.
Manage Azure virtual networks, subnets, and support network security groups to support our cloud infrastructure.
Support and troubleshoot site-to-site and client VPN connections, ensuring secure remote access.
Implement and support Conditional Access policies within Microsoft Entra ID for enhanced security.
Configure and troubleshoot authentication systems including RADIUS, LDAP, SAML, and MFA.
Maintain firewall rules and network segmentation to uphold security best practices.
Provide Tier 1 and Tier 2 support for network-related and general IT issues.
Diagnose and resolve connectivity challenges related to VPN, DNS, DHCP, VLANs, multicast traffic, and overall network performance.
Troubleshoot hardware and software issues on desktops, laptops, and mobile devices.
Assist with basic network cabling tasks, including patching and testing, and coordinate physical network upgrades with vendors.
Maintain comprehensive documentation of network configurations, IP schemas, and access policies.
Collaborate effectively with internal teams and external vendors on IT projects and support escalations.
What We're Looking For:
Associate or Bachelor's degree in Information Technology, Networking, or a related field, or equivalent hands-on experience.
2+ years of experience supporting networks, with demonstrated expertise in Cisco Meraki environments.
Certifications such as CompTIA Network+ or Cisco Meraki certifications are a plus.
Technical Skills:
Hands-on experience with Cisco Meraki dashboard and hardware.
Proficiency in Azure virtual networks, VPN gateways, and network security groups.
Knowledge of authentication systems including RADIUS, LDAP, SAML, MFA, and Conditional Access.
Strong understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols.
Basic scripting skills (PowerShell, Bash) are advantageous.
Soft Skills:
Excellent analytical and troubleshooting abilities.
Effective communicator with strong interpersonal skills.
Self-motivated, able to work independently, and prioritize tasks efficiently.
Detail-oriented with a collaborative approach to problem-solving.
Other Requirements:
Willingness to support physical network infrastructure and coordinate with vendors on cabling and hardware projects.
Relevant certifications are preferred but not mandatory.
If you're ready to leverage your networking expertise in a challenging and rewarding role, apply now to become a vital part of our IT team and help drive our organization's connectivity and security forward!
On-site full-time. Contract-to-hire
Medical Information Specialist
Remote support specialist job in Overland Park, KS
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, nonpromotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position delivers industry-leading services, which include Contact Center staffing for responding to product information requests, identifying and handling of adverse events and/or product quality issues, and medical writing as needed to generate written response for use in response to medical questions received. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach. Medical Information Specialists typically support multiple pharmaceutical clients, multiple products, and multiple therapeutic areas.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
MEDICAL INFORMATION SUPPORT
Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries.
Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses.
Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.)
Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA's postmarketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected.
Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
Maintain product, therapeutic area, and client specific requirements knowledge.
Ensure good documentation, high quality, and excellent customer service.
Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials. Staffing at scientific medical affairs booths.
On-call responsibilities on an as assigned basis.
Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. All other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Expectations Of The Job
Metrics: Maintain and contribute toward process improvement which positively impacts metrics associated with activities of the Medical Communications l Contact Center; metrics are subject to change annually or more often as deemed necessary.
Customer Services: Maintain and improve customer services associated with activity of the Medical Communications Contact Center.
Hours: Able to work full time and be flexible with work scheduling as required by clients and management.
Travel: In general, this position does not travel; however, the incumbent will need to be able to travel up to 10%.
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
Education: Advanced healthcare degree (preferred PharmD or higher).
Experience and/or Training: Strong clinical background and excellent verbal/written communication skills.
Preferred Qualifications
Education: Advanced healthcare degree (preferred PharmD or higher).
Licensure: Pharmacist license.
Experience and/or Training: Experiences in a Contact Center and Pharmaceutical industry environment.
Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms.
Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes.
Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty.
Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude.
Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate.
Innovator: Transforms creative ideas into original solutions that positively impact the company's performance.
Highly Principled: Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.
Physical/Mental Demands And Working Environment
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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Information Technology Support Engineer
Remote support specialist job in Hesston, KS
Title: IT Support (Backfill)
Contract: Temporary
Scope of Work
This is a Backfill IT Support (Deskside Support) position for one of our clients in Hesston, KansasThe selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines.
Who We Are - Teceze
Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success.
This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site.
Job Description:
Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required
• Good to have understanding of any Data Center Infrastructure Management Application
• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
• Basic Knowledge of Monitoring tools such as Solarwinds, etc…
• Networking and Operating System basics
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
• Basic knowledge about Hardware like Servers, Storage devices
• Knowledge to understand Monitoring Tool outcome
• Basic knowledge of ITSM tool preferably ServiceNow
• Basic knowledge Backup technologies preferably EMC Avamar
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Experience in SLA base environment
• Knowledge on Server Performance monitoring preferred
• Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope
Desktop Support Technician
Remote support specialist job in Tulsa, OK
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Desktop Support Technician provides support to all computer system users for desktop and phone related issues. The position requires changes to processes to ensure desktop support is kept efficient. A successful candidate will be friendly, technologically well-rounded, and have a true heart for customer service. This position requires technical skills in many areas of computing but most importantly a great attitude with a desire to learn and grow as a professional in a team environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with Core Behaviors
Responsible for promoting culture of safety
Provide technical assistance to end users while maintaining great customer service
Manage helpdesk response time, ticket load, and proper triage practices
Maintain the helpdesk software (categories, screens, users, manage support escalations, etc)
Managing the automated deployment of Operating Systems, Applications computer updates
Create and maintain user accounts, including assigning privileges
Telecommunications management including VoIP, user accounts, and handsets
Occasional travel to company sites to perform necessary onsite maintenance and repair
Manage inventory of hardware and software resources across the enterprise
Assistance with small scale infrastructure projects
Design and develop support protocals and procedures
Works with accounting on IS related expenses
Assist in Network Monitoring
Perform other system duties as assigned
Be ready to contribute and be heard! Suggest changes and provide feedback as to how BlackHawk can make you happier and more effective in your day to day duties.
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
Auto-ApplyPeer Support Specialist
Remote support specialist job in Shawnee, KS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions.
Schedule: Monday through Friday between the hours of 8:00 am to 5:00 Central Standard time. A 40-hour work week, the schedule to be determined by hiring manager upon hire. This position is a field-based position with both a main office location and home-based office. You will have the flexibility to work from home when not in the field.
Location: Kansas City, MO and surrounding communities.
Local travel up to 75% and mileage is reimbursed at current government rate.
If you reside in Kansas City MO, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities.
Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery
Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder
Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff
Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities
Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation
Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency
As directed, serve as a designated member of Internal subcommittees
Participate in Optum and Health Plan Quality Review processes
Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities
As requested, provide support to consumer or family members in making needed appointments
Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan
Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group
Assist and support consumers and family members with Grievance processes
Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services
Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support.
Respond to concerns and questions from consumers and families
Participate in Treatment planning with consumers and families who request that support
Work with community agencies along with and/or on behalf of consumers and families
Provide feedback about Treatment planning development based on their interactions with other consumers and families
Advocate on behalf of the consumers and families
Provide peer support to consumers and family members at critical points in their treatment process
Experience working with diverse populations in behavioral health settings, including expectant and new mothers.
Enter documentation of all interactions into the documentation platform
Serve as liaison between Optum, the Health Plan and those who use services
Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives
Extensive work experience within own function
Work is frequently completed without established procedures
Works independently
May act as a resource for others
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED or higher
1+ years of working experience in community resources
1+ years of experience with the Medicaid population
1+ years of experience in demonstrated understanding of the principles of recovery and resiliency and own lived experience
1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and be able to access multiple web applications
Possess an active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist) certification in the state of Missouri or be able to obtain their certification within 12 months of employment
Reside within a commutable distance to Kansas City, MO and surrounding communities in Missouri and reside within the state of Missouri
Ability to travel 75% of the time within 60 miles of territory assigned and reliable transportation, with a current and non-restricted state of Missouri Driver's License and State-required insurance
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Preferred Qualifications:
Associate degree (or higher)
Ability to facilitate training events
Soft Skills:
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyDesktop Support
Remote support specialist job in Oklahoma City, OK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desktop Support Representative Onsite Support
Location:Oklahoma City, OK
Duration: 1+ years
Job Description:
Qualifications
SHARE YOUR RESPONSE ASAP
Additional Information
For more information, Please contact
Shubham
************
Senior Analyst, Finance Operations- Pricing Support
Remote support specialist job in Topeka, KS
**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense.
Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill.
**_Responsibilities_**
+ Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience
+ Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores
+ Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores
+ Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive
+ Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas
+ Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated
+ Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred
+ Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability
+ Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources
+ Actively engage in updating processes and SOPs
+ Service multiple suppliers and/or processes in a fast paced and highly analytical environment.
+ Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts.
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Proficient in Microsoft Office, especially in Excel and Access, preferred
+ Excellent communication and interpersonal skills
+ Sense of urgency, attention to detail and accountability needed
+ Ability to build strong collaborative relationships and communicates effectively
+ Strong organizational skills
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$73,440
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
\#SP-1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Technical Support Team Lead
Remote support specialist job in Leavenworth, KS
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
* Acts as the overall communications architect and network team manager for the MTC.
* Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
* Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
* Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
* Designs and establishes network architecture, coordinates network plans, configures network.
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance.
* Bachelor's degree
* IAT II Certification
* A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
* A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
* Expert in integrating training environments.
* Extensive experience planning architectures.
What Sets you apart:
* Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
* Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
* You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
* Daily opportunities to develop new skills
* Team environment
What We Can Offer You:
* Compensation
* Health & Wellbeing
* We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
* Personal & Professional Development
* We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
* Diversity, Inclusion & Belonging
* We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
* Benefits
* Healthcare (medical, dental, vision, prescription drugs)
* Pet Insurance
* 401(k) savings plan
* Paid Time Off (PTO)
* Holiday pay opportunities
* Basic life insurance
* AD&D insurance
* Company-paid Short-Term and Long-Term Disability
* Employee Assistance Program
* Tuition Support Options
* Identity Theft Program
Sr Desktop Support Analyst - Supervisor
Remote support specialist job in Wichita, KS
Insight Global is looking to hire a highly motivated individual to join a client of ours in the Wichita, KS area. This person will have the opportunity to support customers in the industrial/manufacturing industry with supervising and contributing to the delivery of reliable IT projects and services in relation to endpoints, conference rooms, data centers, and end-user/deskside support. This is a player/coach type role and is a contract to hire.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Experience supporting windows workstations, troubleshooting hardware and software related issues
- Experience in a leadership position - mentoring and developing talent through direct supervision of employees
- Experience providing direct technical support to customers (internal or external, remote or in-person) - Experience as a Product Owner
- Experience utilizing ServiceNow for incident and request tracking
- Understanding and management of KPIs
- Experience in industrial environment
Product Application Specialist
Remote support specialist job in Lenexa, KS
COME FOR THE JOB-STAY FOR THE CAREER! PRODUCT APPLICATION SPECIALIST! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN LENEXA, KS! Hughes Machinery Company is an FCX Performance/Applied Industrial Technologies Company and a leading Industrial and Capital Equipment company. As an Inbound-Product Application Specialist with FCX Performance/Hughes Machinery, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!
In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country
Professional development and training
Team oriented company culture where it's called work for a reason but have fun in the process
Join a local team with company backing
Essential Functions & Responsibilities:
Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
Maintains responsibility of orders from quotation to collection:
Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software.
Responds to customer inquiries.
Processes customers' orders and send order acknowledgements.
Review customer purchase orders for special conditions/documentation
Checks availability and verifies ship dates.
assists customers by suggesting related items, explaining features, and checking customer's buying history.
Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
Negotiates pricing and delivery with vendors when necessary.
Works closely with Outside Sales Team in soliciting business, executing order transactions and maintaining superior customer service levels.
Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing workload when possible, answering phone calls, etc.)
Maximizes gross margin by demonstrating the value of our superior service, problem solving, and technical expertise.
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date.
Other duties as assigned by Management.
Preferred Education/Experience:
Bachelor's Degree preferred.
1-3+ years' experience in Customer or Technical Service preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus.
Knowledge of industrial valves, pumps, steam systems or HVAC a plus.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyIT Hardware Support Engineer
Remote support specialist job in Edmond, OK
Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we're able to make a difference, and it's the driving force behind everything we do.
The Hardware Support Engineer is primarily responsible for designing, configuring, installing, and supporting the computer hardware solutions for Life.Church staff members and the weekend experience.
The Technology Solutions Team equips the Life.Church staff with the resources and technology that allow the team to know people, tell their stories, and invite others to use their gifts to build the church. We work to empower ministry through the use of technology.
What You'll Do
Provide hardware support.
Configure and deploy hardware for new hire, staff changes, and other organizational projects and needs.
Ensure hardware reliability by resolving tickets timely while maintaining communication on progress throughout.
Manage the user lifecycle replacement program.
Provide onsite, in-person support through the IT helpdesk.
Communicate and delegate tasks to IT volunteers and review work as needed.
Provide weekend IT technical support as needed.
Communicate with vendors and contractors as needed.
Travel and installation IT hardware at Life.Church locations.
Skills Needed to Succeed
Excellent verbal, written, and interpersonal communication skills in order to maintain relationships and partnerships.
Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely.
Clearly explain complicated and detailed processes in a concise and simple way.
Ability to self-motivate, take initiative, make independent decisions, and problem-solve.
Ability to collaborate in a team environment and work independently.
Proficiency in use of power tools for complex installation of IT hardware.
High School Diploma or GED.
1-3 years of related work experience.
Benefits We Offer・ Paid parental leave, including maternity, paternity, and adoption leave.・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment.・ And much more!
Our Beliefs, Culture, and Commitment to DiversityAt Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.
While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.
All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.
Auto-ApplyIT SUPPORT SPECIALIST
Remote support specialist job in Emporia, KS
High School Diploma or GED with at least three years of experience with Information Technology or similar industries. Or an Associate's degree in Information Technology or a related field with at least two years of experience will also suffice.Or a Bachelor's Degree in Information Technology or a related field with at least one year of experience is preferred. Relevant higher education coursework, technical training, or industry certifications may substitute for an equivalent amount of required experience.
COMPENSATION:
* Salary: $26.59 - $31.24 hourly
* Salary will be commensurate with experience and qualifications.
BENEFITS:
Base pay is one component of Emporia State University's total rewards package. We are dedicated to supporting the needs of the "whole you" with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family that include:
* Health Insurance
* Free Dental insurance for employees
* Retirement through the Kansas Board of Regents
* Paid parental leave
* Up to 31 days paid vacation and holiday days
* Tuition reduction and tuition assistance
* Dependent tuition waiver
* For full details about our benefit plan offerings, please visit here.
APPLY:
Please upload a cover letter, resume, and contact information of three references here.
Consideration of applications will begin immediately, and will continue until the position is filled.
A background check is required prior to hire.
For more information
Human Resources
******************
**************
Emporia State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for
Easy ApplyShop Support Specialist
Remote support specialist job in Stillwater, OK
Job Details Stillwater, OK $13.00 - $14.00 HourlyDescription
Job Title: Shop Support Specialist Company: Wilson Auto Family Job Type: Full-time Pay: $13.00 - $14.00 per hour
Wilson Auto Family is looking for a dependable and hardworking Shop Support Specialist to join our team in Stillwater, OK. We operate two dealerships side by side and are proud to offer a clean, organized, and customer-first environment. This position plays a key role in supporting our service department and ensuring a great customer experience.
Responsibilities:
Maintain cleanliness and organization of the service drive, service shop, and outdoor lot
Run vehicles through the car wash to prepare for customer pick-up
Organize and park new vehicle deliveries arriving throughout the day and overnight
Run errands and assist the service department as needed
Support overall service department operations and team efficiency
Requirements:
Valid driver's license with a clean driving record
Must be able to work outdoors in all weather and be on your feet for extended periods
Dependable, punctual, and self-motivated
Ability to drive both automatic and manual transmission vehicles preferred
Benefits:
Pay range: $13-$14 per hour
Full-time schedule with consistent hours
Full benefits package, including health insurance
Paid time off (PTO) and vacation
Supportive, team-oriented work environment
Opportunities for growth within the dealership
If you're looking for a steady, full-time opportunity with a trusted local dealership, apply now to join the Wilson Auto Family!
Onsite IT Technician Term Time
Remote support specialist job in Home, KS
We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
Job title:
Onsite IT Technician Term Time
Job Description:
Onsite IT Technician Term Time
£20,621.93
Birmingham Based
We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field.
This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle.
What you will be doing
* Provide scheduled technical maintenance and support for ICT to a set of schools.
* Involvement in larger installations in schools in line with documented project plans.
* Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.
* Research and to document development projects and procedures for the team in line with strategic objectives for the business.
What we are looking for
* Strong customer service skills
* An interest in IT and a career in this area
* Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential
* Happy to work term time only
* Full UK licence with access to own vehicle
About Entrust
Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England.
What's in it for you?
* A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93)
* The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
* Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
* Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
* Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - *********************
Location:
Birmingham
* United Kingdom
Time Type:
Full time
Contract Type:
Permanent
Auto-Apply