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Remote support specialist jobs in Flint, MI

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  • Store POS Support Specialist

    Dunham's Sports 4.1company rating

    Remote support specialist job in Troy, MI

    We are looking for a full-time Store POS Support Specialist to join the Store Support Help Desk department. You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers POSITION RESPONSIBILITIES: • Responds to telephone calls, emails and other requests for support. • Process shipping of POS equipment to stores. • Coordinate problem resolution across internal departments. • Basic knowledge of commonly used concepts, practices, and procedures within store operations. • Relies on pre-established instructions and guidelines to perform the functions of the job. KNOWLEDGE AND SKILLS PREFERRED: • Minimum 1-2 years of store retail experience • Excellent verbal communication skills • Ability to think on your feet and solve problems quickly. • Organized and self-motivated • Computer skills that will allow easy navigation through software products to reset passwords, MS Office, call tracking, and email. SCHEDULE / HOURS: We are looking to staff the Store Support Help Desk with associates who have flexible work schedules to cover our normal office hours below, as well as the extended office hours that occur during November and December. This position will also be involved in the after-hours emergency Line rotation. • Monday-Friday 7:00 AM to 8:00 PM • Saturdays 9:00 AM to 8:00 PM • Sundays 10:00 AM to 7:00 PM
    $25k-32k yearly est. 4d ago
  • Sr. SAP Functional Support Specialist

    Rolls Royce 4.8company rating

    Remote support specialist job in Novi, MI

    Title: Sr. SAP Functional Support Specialist Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Key Accountabilities: * Design, Configure and Enhance Project Systems (SAP PS & PPM) solutions for multiple legal entities in many countries * Consult & develop appropriate solutions for the business process area and ensure the solution is maintainable and upgradable (with minimal productive downtime) * Support the interaction of Project Systems with the various areas of SAP ERP (e.g. Finance, MRP, Production Orders) * Deliver and maintain scalable, robust, sustainable, and cost-effective technical solutions meeting approved business requirements * Control global development of Change Requests (including approval of Impact Analysis) * Identify and deliver initiatives which enable continuous improvement / enhancements of the solution from a functional perspective * Give the final authorization of transport requests to Quality Assurance and Productive system * Facilitate process standardization from technical perspective including responsibility for solution design * Analyze and create reports and statistics related to projects, service requests and business, any other resource or time related problems / shortages to the Management * Review and approve technical change documents produced by external consultants and internal employees * Review and approve solution by endorsing Blueprint Solution Document (BSD) * Review and Manage completeness of System Documentation * Coordinate implementation projects with external consultants * Promote a safety & compliance culture in area of responsibility, and live the letter and the Rolls-Royce Code of Conduct * Perform special projects as required Basic Requirements: * A Bachelor's Degree or SAP (Project Systems) certification, and 7 years SAP functional support experience; or 11 years SAP functional support experience. * 20% Travel - international and domestic (short notice) * Must be available to work flexible hours, including nights and weekends, when necessary Preferred Qualifications: * Subject-Matter Expert with hands-on experience in Project Systems and participation in various phases of an implementation. * Excellent organizational, planning, and follow up skills * Excellent analytical and problem solving skills * Excellent presentation skills * Strong oral and written communication skills * Strong interpersonal skills * Strong ability to work independently and with others * Proficient with PC and MS Office Suite * Multiple lifecycle implementations of SAP Software * SAP PS / PPM Certification * Experience with SAP PPM * Experience with developing custom code in SAP Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Job Posting Date 01 Dec 2025; 00:12 Pay Range $110,476 - $179,524-Annually Location: Novi, Michigan Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type. The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
    $110.5k-179.5k yearly Auto-Apply 3d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Flint, MI

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $42k-60k yearly est. 60d+ ago
  • NA Executive Technical Support

    FCA Us LLC 4.2company rating

    Remote support specialist job in Auburn Hills, MI

    The End User Representative provides technical support to SVP, IEC members and their admins and ensures that their IT needs are met. Main activities are: Embody the best IT expertise in terms of technology, digital transformation, efficiency, and responsiveness, working closely with Executive and their personal assistant. Provide technical assistance (network, audio video, …) guidance to support major events lead by business area. Train end users on the effective use of software and IT systems. Manage and troubleshoot hardware, software, and network problems specific to executive needs to SVP, IEC members and their admins to resolve. Receive, track, and resolve technical support requests from SVP, IEC members and their admins. Perform preventive maintenance tasks to ensure that end users' IT systems operate optimally. Document procedures, common issues, and solutions to create a knowledge base accessible to end users. Availability: Ensure a rotating 7/7-day permanence with the local team. The Executive Support collaborate with: SVP, IEC members and their admins IT teams (CISO, Network, Digital Events, MS 365...). Admins network Communication Team Head of locations HR team Key responsibilities: Ensure that SVP, IEC members and their admins receive quality technical support. Facilitate their experience by maintaining open communication channels between IT teams and users. Understand IT organization and develop strong network to activate in a reactive mode the right expertise [network, cyber, …]
    $85k-132k yearly est. 1d ago
  • NA Executive Technical Support

    Stellantis

    Remote support specialist job in Auburn Hills, MI

    The End User Representative provides technical support to SVP, IEC members and their admins and ensures that their IT needs are met. Main activities are: Embody the best IT expertise in terms of technology, digital transformation, efficiency, and responsiveness, working closely with Executive and their personal assistant. Provide technical assistance (network, audio video, …) guidance to support major events lead by business area. Train end users on the effective use of software and IT systems. Manage and troubleshoot hardware, software, and network problems specific to executive needs to SVP, IEC members and their admins to resolve. Receive, track, and resolve technical support requests from SVP, IEC members and their admins. Perform preventive maintenance tasks to ensure that end users' IT systems operate optimally. Document procedures, common issues, and solutions to create a knowledge base accessible to end users. Availability: Ensure a rotating 7/7-day permanence with the local team. The Executive Support collaborate with: SVP, IEC members and their admins IT teams (CISO, Network, Digital Events, MS 365...). Admins network Communication Team Head of locations HR team Key responsibilities: Ensure that SVP, IEC members and their admins receive quality technical support. Facilitate their experience by maintaining open communication channels between IT teams and users. Understand IT organization and develop strong network to activate in a reactive mode the right expertise [network, cyber, …]
    $68k-114k yearly est. 1d ago
  • IT User Support Technician (It)

    Genesee County Michigan 4.1company rating

    Remote support specialist job in Flint, MI

    Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906) MINIMUM QUALIFICATIONS (Must meet at least one each of A and B): A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use; -OR- Five (5) years current IT work experience supporting specific systems currently in use; -AND- B. Obtain Comptia A+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: • Answers Help Desk line and interfaces with County IT consumers. • Receive, review, research and resolve all assigned incidents and service requests. • Ensure all incident and service request documentation is created, updated and complete. • Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software. • Supports security solutions and ensures security policy compliance for all supported systems. • Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications. • Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues. • Ensure the thorough investigation and documentation of all issues that require escalation. • Provide documentation and training for department personnel, customers, vendors, management, and others as necessary. • Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues. • Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT. • Follow all County and department policies and procedures. Please see the attached job description for more details.
    $62.8k-74.9k yearly 45d ago
  • Deskside Suppor

    Artech Information System 4.8company rating

    Remote support specialist job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration: 12 months with possible extension Job Description: Qualifications share resume asap Additional Information For more information, Please contact Shubham 97295-4595
    $49k-59k yearly est. 60d+ ago
  • Technical Support Specialist level 2

    DBA: Zeiss Group

    Remote support specialist job in Wixom, MI

    How many companies can say they've been in business for over 179 years?! Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? The individual in this position is responsible for the technical support, service training and introduction of all product lines into the field. This position serves as a technical bridge between the factory / 2nd level support system and the field. This person supports the distribution of technical information, training and product knowledge for all coordinate measuring systems including hardware, software and Calibration Processes. Sound Interesting? Here's what you'll do: Customer Support * Interaction with customers requesting support for unplanned services. * Provide expert advice by defining problem statement and solution path. * Identify the most suitable service engineer, tools, test equipment and parts for a given problem. Employee Support * Interaction with service engineers remotely or onsite to provide technical advice and support. * Secure expert advice via 2nd and 3rd level global support structure and monitor the service call until repair service is finished. * Provide technical training and expertise on products as requested. * Support projects and retrofits, including RFQ, site surveys, installation and final acceptance as required. * May provide training as needed. Product and Department Support * Implement and introduce new products (e.g. CMM, SFG, PCI) to the field including development of service documentation and training as needed. * Report on all products and point out possible problems and potential pitfalls of the product. * Collaborate with R&D and product management on product improvements. Report on all product, field and quality issues. * Provide technical information and reports that will be used as the basis for technical updates and bulletins on products and product issues. * Support the Tool Logistic Coordinator in purchasing and calibrating service tooling * Track and participate in all ISO 9000 procedures and internal audits. * Escalate calls per company procedures. * Support of Technical Support Management to meet key departmental objectives. * Perform other duties and responsibilities as assigned by the supervisor * Demonstrate ZEISS Core values (Serve, Empower, Act, Win). * Foster and reinforce company initiatives, policies, and procedures. Do you qualify? * Bachelor or technical degree in an engineering or related field is preferred. Equivalent experience in Field Service, technical support or engineering accepted. * Minimum 2+ years of Direct experience in Field Service, technical support or engineering required. * Must be able to read and understand electrical schematics. * Must have excellent verbal and written communication skills. * Must have excellent problem solving skills with the ability to work independently from problem statement to solution. * Proficient in the use of standard tools including PC, MS Office (Word, Excel, and PowerPoint required, SAP, SAP-CRM.) * Requires effective verbal and written communication skills * Ability to multi-task and handle multiple assignments simultaneously. * Customer focus to drive customer satisfaction. * Above average ability in the following skills: * Problem solving/troubleshooting. * Self-motivation. * Time management. The annual base pay range for this position is $63,000 - $79,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. We have amazing benefits to support you as an employee at ZEISS! * Medical * Vision * Dental * 401k Matching * Employee Assistance Programs * Vacation and sick pay * The list goes on! Your ZEISS Recruiting Team: Holly Greenwood-Mosher Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
    $63k-79k yearly Auto-Apply 9d ago
  • BI Production Support Specialist

    MSR Technology Group

    Remote support specialist job in Southfield, MI

    Job DescriptionDuties/Responsibilities Proactively monitor application health Respond to tickets from ticketing system and other stakeholders Monitor defect management queue and drive resolution Provide status update in daily stand up calls Publishing of a weekly, monthly application health status Support administration of user privileges, user creation and role management Performing root cause analysis of production issues and publish to stakeholders Guide external resources on prioritizing tasks to support project Implement, publish, and updating production support documentation and processes Post-Production support (Production launch support as required) Work on minor bug fixes or enhancements as required Perform audit reviews with deployment team and plants to ensure system quality Qualifications Bachelors or other degree in Information Technology Automotive industry experience preferred Excellent problem-solving skills and analytical skills 2+ Year(s) of relational database/SQL experience. Knowledge of Service Oriented Architecture (SOA). Ability to work effectively in a team environment Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization Strong interpersonal skills with the ability to work independently and within a team environment Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel Presentation skills Fluent in English.
    $72k-122k yearly est. 17d ago
  • Senior Analyst, Finance Operations- Pricing Support

    Cardinal Health 4.4company rating

    Remote support specialist job in Lansing, MI

    **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-73.4k yearly 27d ago
  • Lock Desk Specialist

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Remote support specialist job in Pontiac, MI

    The Lock Desk Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients. WHAT YOU WILL BE DOING * Processing lock requests such as manual locks, re-locks, and rate changes * Completing lock related Change of Circumstance requests * Monitoring inbound Lock Desk work queues to maintain SLA on all received requests * Handling inbound phone calls from internal and external clients * Must be able to work 11AM-8PM (M-F) WHAT WE NEED FROM YOU * 6 months or more of either Mortgage Client Service experience or service industry experience such as Restaurant, Call Center, Retail Customer Service, Hotel Hospitality, etc. * Successful track record with Client Service * Comfortable with numbers and math * Comfortable in a high production role * Strong ability to remain calm and positive in stressful situations * Resourceful when problem-solving and able to think outside of the box while following the process in place * Ability to multi-task, prioritize, and quickly solve any problems that arise * Know when to escalate an issue and to the appropriate team; strong skills in judgment calls * Ability to simplify and include all details to provide appropriate feedback * Proficient with the entire Microsoft Suite * Open to learning, willing to be coached, and able to be adapt quickly in an ever-changing industry * You thrive in a team environment. We're one team working towards one common goal * You have a strong ability to take ownership when necessary - We call this "Thumb Pointing" * Driven with a strong work ethic who thrives on getting better every single day * High School Diploma * Onsite attendance is required and must be able to work 10am-7pm or 11am-8pm THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $41k-51k yearly est. Auto-Apply 27d ago
  • Engineering Support Specialist - Senior (1447857)

    Brightwing

    Remote support specialist job in Auburn Hills, MI

    Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix) Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings Assist plants with developing and updating energy action plans Lead the development of energy best practice projects to improve key performance metrics Support the global energy organization in the review and analysis of energy best practices and innovation-based projects Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management) Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Requirements: Basic Qualifications Bachelor's degree in Engineering Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. Certified Energy Manager (CEM) professional certification Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives Effective written and verbal communication skills Strong leadership, analytical and problem-solving skills Proficient use of Microsoft Office suite and/or other software. Preferred Qualifications At least 8 years of energy management Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)) Contract to hire opportunity
    $55k-87k yearly est. 50d ago
  • Desktop Support Analyst

    Insight Global

    Remote support specialist job in Southfield, MI

    We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 2+ Years of Experience within Desktop Support, Desktop Support Engineering, Desktop Support Analysis - Experience with Windows 10 is required - Experience with PC/Mac software installation, troubleshooting, and maintenance - Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more. - Experience with LAN/WAN/WLAN technologies and support.
    $37k-54k yearly est. 2d ago
  • IT Governance

    Arete Technologies 4.5company rating

    Remote support specialist job in Lansing, MI

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description: Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications LOCAL preferred first Additional Information Best Regards Alka Bhatia
    $40k-87k yearly est. 60d+ ago
  • Engineering Support Specialist - Senior

    Altair 4.6company rating

    Remote support specialist job in Auburn Hills, MI

    Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. * Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications. * Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results. * Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership. * Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. * Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix). * Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings. * Assist plants with developing and updating energy action plans. * Lead the development of energy best practice projects to improve key performance metrics. * Support the global energy organization in the review and analysis of energy best practices and innovation-based projects. * Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included. * Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management). * Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Basics: * Bachelor's degree in Engineering. * Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. * Certified Energy Manager (CEM) professional certification. * Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. * A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives. * Effective written and verbal communication skills. * Strong leadership, analytical and problem-solving skills. * Proficient use of Microsoft Office suite and/or other software. Preferred: * At least 8 years of energy management. * Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)). How You Will Be Successful: * Envision the Future * Communicate Honestly and Broadly * Seek Technology and Business "First" * Embrace Diversity and Take Risks What We Offer: * Competitive Salary * Comprehensive Benefit Package * 401(k) with matching contributions * Paid Time Off * Employee Discounts * Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
    $71k-83k yearly est. 50d ago
  • IT Superhero

    Xpert Technologies

    Remote support specialist job in Troy, MI

    Helpdesk Engineer a.k.a IT Superhero Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with our clients' most critical systems, the technology that keeps their businesses running, and the security that keeps their data safe. And you, as the person answering the call when something breaks, freezes, or mysteriously disappears, are the face of the company more than anyone else. If you don't just “tolerate” people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to Apply You just want a paycheck and a quiet corner to get by in. You don't care about building relationships with your colleagues in person and you want to work fully remote. You think “helpdesk” means taking tickets and moving them along without ownership. You get frustrated when someone explains the same problem three different ways You want every day to be predictable and stress-free and get mad because our clients don't schedule their emergencies. You aren't curious and troubleshooting feels like drudgery instead of detective work You're allergic to change and argue for doing things the way they've always been done You complain instead of coming up with ideas and problem solving You view company values as stupid corporate stuff Reasons TO Apply You light up when you fix something that's been driving someone crazy - and you can explain what you did without making them feel dumb. You see technology as a craft worth mastering and you love learning new systems, tools, and tricks. You take pride in being the person clients trust first when things go sideways. You like variety - one day you're troubleshooting a Teams call that keeps dropping, the next you're remediating a phishing attempt, and the next you're rolling out patches across dozens of endpoints. You want to be part of a culture where we push each other to be better - not just technically, but in how we communicate, care for clients, and grow as people. You want to work somewhere that doesn't tolerate low performers even if it means high expectations for yourself What You'll Be Working With Microsoft 365 / Office 365 (Exchange Online, SharePoint, Teams administration) Windows desktop and server operating systems Active Directory / Azure AD user and group management Endpoint security solutions (AV, EDR, patching, policies) Network fundamentals (firewalls, VPNs, switches, wireless access points) Ticketing and documentation systems (ConnectWise, Autotask, or similar) Remote monitoring and management tools (RMM) Basic troubleshooting for VoIP systems and mobile device support What makes this a great place to work Free medical, dental, vision coverage for you the employee (excludes dependents) Free gym membership Gym located in office to use at lunch time Standing desks Lunch stipend Use of company cars to visit clients rather than personal car 401k plan with 4% company match Summer hours Hybrid work schedule
    $41k-80k yearly est. 60d+ ago
  • Plant IT Support Engineer

    Stefanini Group 4.6company rating

    Remote support specialist job in Livonia, MI

    Stefanini Group is hiring! Stefanini is looking for a Plant IT Support Engineer, Livonia, MI (Onsite) For quick apply, please reach out Fardeen Ali at ************/ ************************** This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team, as we modernize the plant floor with new technology to reduce complexity and increase efficiency. As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep each of our 4 transmission lines running. Your job responsibilities will require you to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure that the plant uses to produce transmissions. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility. Responsibilities Support a multi-shift operation in a manufacturing plant. Must be able to work flexible hours in support of a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and/or weekends). Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. Interface with Business IT and business owners to prioritize improvement efforts. Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary. Focus on the integration / long term maintenance of applications and hardware. Assist team lead with managing assignments and workload. Develop, maintain, and share, accurate support documentation. Support of local network equipment in a Cisco-based environment. Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem. Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment Experience Required 5+ experience in relevant field. Business Process Support, Desktop Support, Operations Support Systems, Server Support, Support/Services, Application Support, Technical Support. Experience Preferred Any plant floor automation experience is highly desired (Control systems, PLC's, etc.). Server Administration, Manufacturing Processes. Education Required High School Diploma / GED **Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*** Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company. #LI-FA1 #LI-ONSITE
    $69k-96k yearly est. Easy Apply 9d ago
  • 3rd Shift Field Specialist

    Interstate Parking MGMT LLC

    Remote support specialist job in Sterling Heights, MI

    Job DescriptionBenefits: Competitive salary Opportunity for advancement Benefits/Perks Competitive Pay Overtime Corporate Housing Interstate Parking Management LLC is seeking a highly motivated and customer-oriented professional to join our team. The ideal candidate will play a key role in ensuring efficient parking operations, delivering exceptional customer service, and maintaining a safe, well-organized parking environment. Responsibilities: Oversee daily parking facilities, including monitoring entry and exit points. Assist customers with inquiries, payments, and parking issues. Enforce parking regulations and ensure compliance with company policies. Maintain cleanliness and orderliness in the parking area. Report any maintenance or security concerns to management. Qualifications: Valid Drivers License Strong communication and customer service skills. Ability to work independently and handle stressful situations professionally. Basic knowledge of payment and parking enforcement procedures is a plus. Must be able to lift 50lbs. Excellent work ethic, communication skills, time management skills, and attention to detail. High school diploma or equivalent preferred.
    $39k-68k yearly est. 1d ago
  • IT USER SUPPORT TECHNICIAN (IT)

    Genesee County, Mi 4.1company rating

    Remote support specialist job in Flint, MI

    Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906) MINIMUM QUALIFICATIONS (Must meet at least one each of A and B): A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use; -OR- Five (5) years current IT work experience supporting specific systems currently in use; -AND- B. Obtain Comptia A+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: • Answers Help Desk line and interfaces with County IT consumers. • Receive, review, research and resolve all assigned incidents and service requests. • Ensure all incident and service request documentation is created, updated and complete. • Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software. • Supports security solutions and ensures security policy compliance for all supported systems. • Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications. • Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues. • Ensure the thorough investigation and documentation of all issues that require escalation. • Provide documentation and training for department personnel, customers, vendors, management, and others as necessary. • Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues. • Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT. • Follow all County and department policies and procedures. Please see the attached job description for more details. Job Posted by ApplicantPro
    $62.8k-74.9k yearly 15d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Remote support specialist job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location:southfield,MI Duration: 1+ years (Possible Extension) Skills Overview : · Win7/Win 10 OS hands on support · Office 2003/2007/2010 support And office 365 support. · Executive end user trouble shooting skills. · IMAC/Break-fix. · Office 365 and office 2016 support. · Break/Fix troubleshooting experience in larger corporate environments · Support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft · Long term contracts. · Experience as a desk side support in larger corporates. Additional Information For more information, Please contact Shubham ************
    $40k-52k yearly est. 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Flint, MI?

The average remote support specialist in Flint, MI earns between $26,000 and $64,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Flint, MI

$41,000

What are the biggest employers of Remote Support Specialists in Flint, MI?

The biggest employers of Remote Support Specialists in Flint, MI are:
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