Remote support specialist jobs in Jackson, MS

Role: IT Support Specialist / Desktop Support Specialist Duration: Onsite JD Provide support to the business in using applications and services. Contributes to maintaining and operating our end user and onsite services. Support Onsite (e.g., Service Desk, User Administration, User Requests) or locally (Time Critical Support, Desk Side Support).

The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description • Triage and resolve trouble tickets related to technical difficulties with various web-based applications. • Provide technical expertise to ensure applications meet business requirements. • Analyze current business processes and suggest improvements. • Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations. • Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly. • Monitor #Help Chatter Posts to ensure all posts are closed out quickly. • Actively contribute to ongoing process improvement via ISO Process. • Perform other duties or special projects as assigned. • Ability to complete multiple simultaneous projects in a timely manner. • Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems. • Confirm the validity of the reported problems and seek known solutions related to these more complex issues. • Provide monthly tip sheets to top volume branches and training department to improve training. Qualifications • Bachelor's degree from a four-year college or university preferred. • 2+ years customer support/help desk experience. • Strong communication, interpersonal, and analytical skills • Ability and desire to provide excellent customer-service to internal and external customers • Working knowledge of MS operating systems and applications. • Ability to work independently in a dynamic environment. • Telecommunications experience desired. Additional Information Paul Dubey Technical Recruiter Integrated Resources, Inc IT REHAB CLINICAL NURSING Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year) Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70 (Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

HINDS COMMUNITY COLLEGE Job Descriptions JOB TITLE: WIOA Technical Specialist REPORTS TO: WIN Job Center Business and Outreach Manager DEPARTMENT: Workforce Development EXEMPT: Yes VICE PRESIDENT: Vice President of Workforce Development and Governmental Affairs GENERAL STATEMENT OF THE FUNCTION All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students. The WIOA Technical Specialist provides technical and administrative support to Workforce Development staff in the implementation of WIOA programs. This position assists with intake documentation, eligibility verification, case management data entry, and report preparation. The Specialist ensures that all participant files meet local, state, and federal compliance requirements and supports efficient case processing and service delivery. QUALIFICATIONS REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Proficiency with Microsoft Office Suite and case management databases. · Strong attention to detail and organizational skills. · Ability to interpret and apply complex program regulations and documentation requirements. EDUCATION AND/OR EXPERIENCE · Associate's degree or equivalent work experience in business, office administration, information systems, or a related field. · Two (2) years of experience in administrative or technical support roles, preferably in workforce development, education, or human services. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintain knowledge of diversity-related issues, legislation, and best practices. Eligibility and Documentation Support · Review participant applications and documentation for completeness, accuracy, and compliance with WIOA regulations. · Verify eligibility information for Adult, Dislocated Worker, and Youth programs, ensuring timely and accurate processing. · Maintain secure digital and physical case files, ensuring all required documents are properly labeled, uploaded, and stored. · Assist in collecting and verifying income, residency, selective service, and other eligibility verification documents. Case Management System Data Entry · Enter participant data, activities, and case notes into the state-approved management system MS Works and Eligible Training Provider List (ETPL). · Update participant status, service outcomes, and follow-up information in real time to ensure data integrity. · Monitor data for inconsistencies or missing information and communicate corrections to assigned program staff. Compliance and Reporting · Prepare files for internal and external monitoring or audits, ensuring all required documentation is in place. · Conduct periodic reviews of participant files to maintain compliance with federal, state, and local requirements. · Assist in generating reports related to enrollment, training, performance outcomes, and other WIOA metrics. · Support the compilation of data for quarterly and annual performance reporting. Administrative and Technical Assistance · Provide administrative support to Career Coaches, Center Managers, and Program staff. · Manage electronic and paper filing systems for participant and program records. · Assist with preparing correspondence, forms, and participant communications. · Track training enrollments, supportive service requests, and ensure timely payment and documentation. Customer Service and Communication · Respond to inquiries from participants, employers, and partner agencies regarding documentation and case processing. · Maintain a professional and confidential environment for participants and staff. · Coordinate with training providers, employers, and partner organizations to obtain or verify documentation as needed. Continuous Improvement and Professional Development · Participate in staff meetings, training sessions, and compliance workshops to maintain current knowledge of WIOA policies and procedures. · Recommend process improvements to enhance workflow efficiency and data accuracy. · Maintain knowledge of current regulations, policies, and best practices in workforce development. SUPERVISORY RESPONSIBILITIES: PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities outdoors and off site. We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results. Mission Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession. Vision Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi. Values Hinds Community College aspires to the following IDEALS: · Integrity · Diversity · Excellence · Accountability · Leadership · Stewardship In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities. The following have been designated to handle inquiries regarding these policies: EEOC Compliance: The Office of Human Resources PO Box 1100 Raymond MS 39154; Phone: ************ or Email: ****************. Title IX: Vice President Student Services, Title IX Coordinator PO Box 1100 Raymond MS 39154; Phone: ************ or Email: *******************. Full Time/Part Time: Full time Position Type: 12 Month 260 Days Job Classification: WIOA Scheduled Hours: 40

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. Job Summary - The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams. Job-Specific Requirements: Bachelor's Degree in a Technology or Business related field is required. Experience in operations of the following areas is desirable: Service Management systems in a Help Desk environment Automated job scheduling systems Automated change control Previous experience in an IT related field is a plus. Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management. Excellent PC experience using spreadsheets, word processors, and databases. A working knowledge of the healthcare business environment and processes is preferred. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

Job DescriptionExperience: 7+ years Required Skills: HL7 v2.x Messaging, HL7 FHIR, CDA Standards Healthcare vocabularies (LOINC, SNOMED, RxNorm) Health Information Exchange (HIE) technology Integrating the Healthcare Enterprise (IHE) Implementation Guide-based solutions JavaScript, SQL, XML Desired Rhapsody Skills: Orion Health Rhapsody Integration Engine (7.x) Rhapsody Developer Kit (RDK) for custom filters/mappers Message payload transformation (JSON, XML, HL7, etc.) Web services (SOAP, REST, OAuth, TCP, LLP)

Job Details BBG Corporate - Ridgeland, MS Full Time Information TechnologyDescription Job Summary: The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support. Essential Functions and Responsibilities: Lives and models BROWN VALUES in everything we do. Install Micro Markets: Physically secure equipment in cabinets Determine the best location for cameras and physically install security cameras to observe products and purchases. Determine best network / internet connection available (customer provided/wireless.) Technical Support for Brown Group Companies Assist with smartphones and technical issues Tech support for desktops, laptops, and iPads OS updates for smartphones. Troubleshoot applications, software, and devices Training on use of electronic devices Report to Director of IT Report all outstanding issues that are not resolved that day Participate in all IT department projects as needed Report all expenses for reimbursement Physical Demands: Able to lift 10 lbs. frequently and 40 lbs. intermittently Able to bend, stoop and climb on an intermittent basis. Must be able to stand and walk for prolonged periods of time. Work Environment: Position will work in various settings including office, industrial spaces, and outside. Exposed to cold, hot, and rainy conditions Significant time spent traveling to locations. Qualifications Qualifications: Valid driver's license and approved driving record. 2-year associates degree required Strong communication skills and ability to interact with customers and co-workers. Knowledge of client/server infrastructure concepts, theories, and applications Experience with Microsoft Office 365 required Windows 7 and 10 experience IOS and android knowledgeable Must use personal vehicle to travel to locations and will receive mileage reimbursement. Understanding of network security and necessity Knowledge of network cabling a plus

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

The County of Hinds is seeking a dedicated and service-oriented IT Communications Support Technician to join our Information Technology Department. This role plays a vital part in supporting county operations by ensuring the reliability and efficiency of technology systems used across departments such as public safety, public works, finance, and administration. To perform repairs, installations, maintenance, diagnoses, and services to a variety of telecommunication and workstation equipment and systems and to perform related work as assigned. Under immediate supervision and works closely with the I.T. Director or designated team members to assist in the implementation of network strategies. Provides computer users with hardware, software, network, and communications technical support. Provides support for desktop applications, LAN connections, computer hardware, and hybrid telephone systems. ESSENTIAL FUNCTIONS AND RESPONSIBI The following examples are intended only as illustrations of various types of work performed in positions allocated to this occupational class. No attempt is made to be exhaustive; related similar, or other logical duties are performed as assigned. Provide technical support to county employees across multiple departments, both remotely and on-site. Troubleshoot, resolve and repair hardware, software, and network issues in a timely manner. Set up and maintain desktops, laptops, mobile devices, printers, and other peripherals. Handles various aspects of the county's phone systems and help transition the current based Legacy analog Centrex system to IP-PBX through VoIP. Performs maintenance of PC based network computer systems, in-house telephone systems, copiers, fax machines, TV cable, and video recording equipment (both mobile and premise-based). The ideal candidate would have experience in installing, programming, and repairing digital, voice over IP, and hybrid telephone systems as well as extensive knowledge in computer hardware and repair. Provides technical on-site and on-call user applications support regarding network and desktop operating systems, voice and data communications equipment, applications software, database applications, web-based applications and internet protocols. Provides on-site and on-call technical support for network and PC hardware and cabling. Responsible for running, pulling, terminating and splicing Cat 5e, Cat 6, coaxial and fiber optic cabling. Provides on-site supports for peripherals, such as printers, scanners, switches, routers and modems; interfaces with vendor when further assistance is necessary. Assists system maintenance in the optimization of multi-server LAN/WAN and desktop computer infrastructure; assists with upgrades, and enhancements as needed. Performs special projects as directed by Director. Performs other duties as assigned. REQUIRED KNOWLEDGE & SKILLS Knowledge of the operational and system administration aspects of business desktop and networking environment including all Microsoft Windows platforms. Strong knowledge of Windows OS, Microsoft 365, computer repair and networking. Exceptional knowledge of the installation, maintenance, and operation of desktop PC software applications and hardware and virus cleanups. Working knowledge of Cisco routers, switches and Cisco Call Manager and other vendor technologies. Experience with voice and data communications systems, including LAN/WAN wiring specifications, Ethernet wiring and pulling cable, TV cable maintenance, Centrex phone systems, analog and digital communications, and fiber optics. Skilled in communicating clearly and concisely, both orally and in writing and understanding and carrying out oral and written instructions in the English language. Good communication skills and a willingness to train and certify in multiple systems and equipment are required. Strong preference will be given to candidates who can demonstrate the ability to handle complex projects and have a strong work ethic, the ability to work with and without supervision, and have good communication skills. Must have excellent communication skills and ability to work with non-technical users. Ability to respond to calls 24 hours a day, 7 days a week and a flexible schedule as needed per project implementation, system administration or staffing requirements. Applicant must be able to work one hour later once per week to perform night audit backups. MINIMUM QUALIFICATIONS The successful applicant will have extensive knowledge and/or certifications in a Windows environment and Microsoft products deployed in the last ten years and working knowledge in networking, telecommunications and computer maintenance. A bachelor's degree from an accredited four-year college in Information Technology, Network Technology, Telecommunications or related field with three years' work experience. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are desirable. Terms of Employment This is an Exempt position. This is an At-Will employment position Equal Employment Opportunity Statement It is the policy of Hinds County to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Hinds County prohibits any such discrimination or harassment. The statements contained herein describe the scope of responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts Hinds County's right to assign or reassign duties and responsibilities to this job at any time unless restricted by law. Starting Salary $50,133 Job Posting Close Date Open Until Filled

GovCIO is currently hiring for Cybersecurity Network Defense Administratorto be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. This position will be located in Radford, VA and will be a remote position. **Responsibilities** The Senior Cybersecurity Network Defense Administrator (Information Assurance Engineer - Senior) will be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. The role includes managing ACAS infrastructure, configuration, scanning, reporting, and analysis activities in accordance with the DISA ACAS Best Practices Guide. The administrator will also manage Army Endpoint Security Solution (AESS) Site Reviewer activities, DISA Whitelist, and PKI Tokens. Additionally, the role involves performing STIG Compliance scanning and reporting, providing Ports, Protocols, & Services Management (PPSM) support, and reviewing proposed configuration changes for security impact. The administrator will handle in-processing and out-processing tasks, manage updates to the designated training and certification tracking system, and participate in SW Assurance reviews to ensure ACAS findings are remediated or appropriately documented via eMASS POA&M. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + Cybersecurity Certification (such as Security+/CISSP/etc.) + 9+ years' experience with Cybersecurity and Network Defense related areas + Experience with ACAS management, including infrastructure management, configuration, scanning, reporting, and analysis. + Proficiency in managing Army Endpoint Security Solution (AESS) Site Reviewer activities. + Experience with DISA Whitelist management. + Knowledge of PKI Token management. + Strong understanding of DoD STIGs and ability to perform STIG Compliance scanning and reporting. + Experience providing Ports, Protocols, & Services Management (PPSM) support. + Ability to review proposed configuration changes for security impact. + Experience with in processing and out-processing tasks related to account management functions. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + Familiarity with DISA ACAS Best Practices Guide and NETCOM policies. + Familiarity with DISA Continuous Monitoring and Risk Scoring (CMRS). + Strong analytical and problem-solving skills. + Excellent communication and coordination skills. + Experience with Army enterprise monitoring tools and practices. + Knowledge of security regulations and best industry practices. + Ability to work effectively in a team environment and collaborate with various Stakeholders. + Experience with incident response activities. + Understanding of Continuity of Operations Plans and Communication Plans. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $105,000.00 - USD $150,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************ **Location** _US-Remote_ **ID** _2025-6786_ **Category** _Cyber Security & Intelligence_ **Position Type** _Full-Time_

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

Job DescriptionSalary: Job Listing: IT Support Specialist Status: Full-Time, Non-Exempt (Hourly) Yazoo Valley Electric Power Association is seeking a reliable, detail-oriented IT Support Specialist to provide technical support for the Associations computer systems, networks, and telecommunications infrastructure. This position ensures all employees have secure and dependable access to technology resources while maintaining the highest level of confidentiality and data security. Key Responsibilities Install, configure, and maintain desktop PCs, laptops, printers, and software applications. Troubleshoot hardware, software, and network issues. Support Association-specific systems. Assist with mobile device connectivity for field personnel. Monitor network performance and assist with VoIP communications. Create and manage user accounts and access permissions. Support cybersecurity protocols, system backups, and security monitoring. Provide technical assistance during outage restoration efforts. Attend safety and training meetings; follow all safety rules. Required Qualifications: Associates degree in IT or related field or 35 years of relevant experience. Valid Mississippi drivers license. Preferred: Experience supporting enterprise networks and Windows-based environments. Familiarity with telecommunications systems or utility industry software. Work Environment Indoor and outdoor work in varying conditions. Must be able to lift up to 50 pounds occasionally. Some nights, weekends, and travel are required.

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Forest, MS. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Minimum 5 years of working experience in Desktop Support Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Forest, MS and willing to work onsite Must possess an active U.S. Government Secret Security Clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $20.00/hr - $26.00/hr

* Analyzes and resolves technical problems for established networks. * Assists with implementation of network equipment, server hardware and software. * Serves as technical specialist in network problems and emergencies. * Manages wireless technology including installation of updates. * Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. * Secures quotes and orders equipment in accordance with guidelines. * Performs miscellaneous job-related duties as assigned. Qualifications Bachelor's degree in Computer Science; at least 2 years of experience in network management or equivalent experience OR Associate's degree; at least 4 years of experience in network management or equivalent experience OR High school diploma or GED; at least 6 years of experience that is directly related to the duties and responsibilities specified. Licenses, Certificates or Registrations Knowledge, Skills and Abilities * KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Thorough knowledge of Windows OS specifically Windows Server OS. * Experience providing support for virtualized systems, including servers and desktops. * Knowledge of current technological developments/trends in area of expertise. * Ability to determine computer problems and to coordinate hardware and/or software solutions. * Ability to maintain and troubleshoot computer network hardware, software, and peripherals. * Knowledge of available computing and/or network hardware and peripheral equipment. * Ability to provide a range of systems training and/or support activities for users. * Knowledge of a range of computer networking systems and languages. * WORKING CONDITIONS AND PHYSICAL EFFORT: * Work is normally performed in a typical interior/office work environment. * After hours availability is sometimes required. * No or very limited exposure to physical risk. * Light physical effort. Requires handling of average-weight objects up to 30 pounds or some standing or walking. Effort applies to no more than two (2) hours per day. Special Instructions to Applicants Please Note: You will have the opportunity to attach a cover letter, resume, and transcript. However, these documents are not required. Please make sure that you receive a confirmation number when submitting your application. In the event that you do not have a confirmation number, your application is incomplete! Location Goodman Posting Date 10/30/2025 Closing Date Open Until Filled No Job Classification Professional Staff Position Category Full-time Position Type Day Proposed Pay Range/Minimum Salary Contact(s) Steven Tiller Director of Information Technology Holmes Community College Goodman, MS ************

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Attains a minimum of 85.5% of working hours each day in an available state while logged in to work; must log in promptly at designated work hours. + Receives and logs customer problem/request/issues and by documenting the problem and updating the customer's contact information. + Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party. + Performs follow up on all incidents with customer to provide exceptional customer satisfaction. + Follows the defined process to document and escalate problems with tracking software and database. + Through provided training, maintains knowledge of customer and customer specific business environment. Assists with maintaining customer Service Level requirements. + Through provided training, develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism. + Assists in mentoring junior team members and accepts mentoring from senior team members. + Other supporting duties as directed **Minimum Qualifications** + Bachelor's Degree (May be substituted with equivalent experience) + HDI Support Center Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an incident tracking system. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills. + Using a knowledge document, works independently with general supervision and maintains a high-degree of professional conduct at all times. + Strong problem solving and analytical skills. + Technical expertise in: - Microsoft Windows Operating Systems; - Microsoft Office; - E-Mail and Internet mail. + Strong understanding of how PC work and related troubleshooting. + Ability and desire to build additional technical skills. + Ability to interact effectively with others. + Ability to follow instructions to produce desired results. + Aptitude to multi-task workloads. + Ability to remain calm and courteous in periods of stress. + Ability to work with broad range of experience levels. + Strong administrative and organizational skills. + Willingness to work overtime and varying hours as required. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $40,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_