Remote support specialist jobs in Lancaster, PA - 105 jobs

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Job Description Application Support Specialist II Status: Full-Time/Salaried Exempt Reports To: Information Systems Manager, Plant Our Company Lancaster Leaf Tobacco Co Inc. is a subsidiary of Universal Corporation, the leading global leaf tobacco supplier. Lancaster Leaf manages Universal's dark air cured tobacco operations in all relevant traditional dark air-cured origins. Operations in Lancaster, PA. consist of a processing facility, storage facility, and main office which also houses Universal's dark air cured regional headquarters. The Company also has a cutting/flavoring line in the Dominican Republic. Lancaster Leaf supplies virtually all of the major cigar manufacturers in the U.S. with filler, binder, and wrapper from the U.S. and other origins. In addition to domestic supply, Lancaster exports filler, binder, and wrapper to international cigar manufacturers. Lancaster Leaf contracts directly with farmers in all dark air cured growing regions of the U.S. which include Pennsylvania, Connecticut, Massachusetts, Virginia, Tennessee and Kentucky. Summary As an Application Support Specialist II at Lancaster Leaf Tobacco Company, you will play a key role in maintaining and troubleshooting business-critical applications and related factory hardware, ensuring seamless integration and data quality across systems. You will manage data processing tasks such as ETL, imports, and configuration, while creating, testing, and deploying high-quality deliverables in compliance with ticketing and change management processes. This role requires proactive problem-solving to identify and prevent recurring issues, close collaboration with business users to gather requirements and communicate progress, and support for reporting and business intelligence platforms. Success in this position demands strong technical expertise, solid organizational and communication skills, and the ability to work independently in an agile environment, with occasional international travel.What You'll Be Doing (Essential Duties) Support and maintain business-critical applications. Support and maintain the configuration/troubleshooting of factory hardware that connects to business-critical applications. Support and maintain integration and synchronization routines and services for business-critical applications. Provide data processing support including ETL, data import and data configuration for business-critical applications. Analyze production data to ensure data quality, and as necessary identify and enact measures to mitigate data quality issues. Create, test, document, and deploy high-quality project deliverables. Understand, follow and enforce proper support ticketing processes and change management processes. Take proactive approach in identifying trends in support incidents and taking measures to prevent future recurrences. Work directly with business users to gather requirements, set timelines, and effectively communicate delivery of items as they are completed. Support and maintain reporting and business intelligence platforms for business-critical applications. Minimum Requirements Bachelor's degree in Computer Science or Computer Information Systems or equivalent work experience 4+ years of experience providing application support and working with application development teams to maintain applications. Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management. Strong organizational and time management skills. Strong interpersonal and communication skills. Ability to communicate effectively in the English language, both orally and written. Ability to work and solve problems independently and within a team environment. Ability to work in an agile development environment and take proactive approach to completing backlog work. Ability to travel internationally as needed. Preferred Requirements Experience with SQL Server SSIS, SSRS, and/or SSAS considered a plus. Experience with application support or development is considered a plus. Experience with file and service-based systems integration considered a plus. Benefits We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few. EOE M/F/Disabled/Vet Employer All applicants must be authorized to work in the United

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities Support clients throughout their lifecycle with Schedule Engine. Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles. Work with production computer servers and workstations. Document and maintain client records, particularly with regards to support requests. Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals. Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer. Document development tasks/bugs and share requirements and for the development/product team. Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload. About You Strong verbal and written communication skills. Exceptional presentation and facilitation skills. High level of attention to detail and process minded. Ability to be assertive, proactive and self-motivated. Creative problem-solving skills. Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role. Expertise with databases, networks, and operating systems. Fundamental business knowledge that helps you better understand our clients' needs and our business priorities. Specific Requirements Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML Proven customer support, client service, or direct client-facing experience and skill. Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires. Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed. Familiarity with CRM systems and practices. Customer-oriented, with an ability to adapt and respond to different personalities. Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively. Completed 2+ years of college or university (BA preferred). *Bonus points if you have experience in the home services space. Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees. Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! #LI-Hybrid Job Summary The individual in this role will be engaged in the planning, marketing, implementation, program management and regulatory reporting aspects of the electric and natural gas Energy Efficiency and Conservation ("EE&C") Programs. Inherent in these functions will be the responsibility for tracking and managing program data, managing relationships with various internal and external stakeholders to administer the EE&C programs, adhering to regulatory obligations to complete Annual Reports for the PUC, and supporting the larger Customer Programs Team with ad hoc reporting and analysis responsibilities related to the management of the low-income customer assistance programs such as LIURP, CAP, LIHEAP, etc. Duties and Responsibilities Knowledge, Skills and Abilities * Prior marketing experience with content development and campaign (email, direct mail, digital) deployment. * Prior program management experience supporting customer facing programs. * Experience with utility sponsored Energy Efficiency & Conservation Programs and Act 129 framework. * Demonstrated track record of relationship management skills and the ability to work with external vendors. * Experience with data reporting platforms such as SAP or industry software applications such as eTRACK. * Strong analytical skills as well as written and oral communication skills Education and Experience * Bachelor's degree in business, finance, energy, or marketing preferred * At least 2 years' experience working in energy efficiency programs and/or financial analysis, program management, or marketing preferred. UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Willow Valley Communities is hiring an IT Help Desk Technician to serve as the first point of contact for Team Members seeking support over the phone, by email or ticketing system and support repairs, modification and replacement of Team Member computer hardware and software systems. This role also supports Residents with TV, telephone, and internet services. This position is on-site, not remote. Opportunities with WVC: * Excellent benefits package, including medical, dental and vision * Generous PTO package * Career growth opportunities * Use of amenities, such as our fitness center, spa, cafes and swimming pools * Plus many more Wage: * $19.00/hr + Responsibilities: * Level 1 help desk. Serves as first point of contact in responding to Team Member inquiries concerning computer operation, printer systems, diagnoses system software, operator problems, and password resets. * Provide quick resolution and excellent customer service. * Redirect unresolved issues to the next level of support personnel or vendor support for critical issues. * Repair or replacement of hardware and peripheral components such as monitors, keyboards, wired or wireless mice, phones, printers, etc. * Troubleshoot, diagnose, and resolve technical hardware, basic networking, and/or software issues. * Assist in training users in the basic operation of computers and related components. * Apply computer and technical expertise to Residents purchasing WVC technology with connections to CampusTV, CampusTel, and CampusNet. Assistance provided is based on the Resident Internet IT Policy. * As needed, support TV cable boxes with updated features, and train Residents how to use the cable box. * Update ticketing system with details on problem resolution. * Provide status updates to IT Operations Manager and as needed to other Team Members, via voice mail, E-mail, or in-person communication. * Part of IT On Duty rotation covering evenings and weekends. Qualifications: * Minimum of Associates Degree in Information Technology or 6 months related experience, and/or training; or equivalent combination of education and experience. * Excellent written and oral communication required. * Basic working knowledge of TCP/IP networking. * Hands on experience with diagnosing and resolving basic technical issues. Hours: * 40 hrs/week Schedule: * 8:00am-5:00pm Monday-Friday with on call rotation * This position is on-site and not remote Location: * The North of Willow Valley Communities * 600 Willow Valley Square, Lancaster, PA 17602

This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff. Education & Professional Requirements: Bachelor's degree preferred Experience with enterprise software implementations desired Blackbaud Suite Support Experience required Skills Required: Level 1 technical experience supporting hardware, software, and IP network equipment Strong technical experience supporting audio, video Strong customer service skills Strong personal relationship skills and the ability to work closely with a wide range of people Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events Ability to handle multiple tasks and be detail oriented Demonstrates a high level of professionalism The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually. Statement of Faith

We are looking for an IT Technician to oversee our company's computer hardware, software, and associated networks. The IT Technician responsibilities include partnering with our Managed Service Provider by monitoring network infrastructure, resolving system issues, and clearing all service tickets that require on-site support within the allocated SLA. You need to have experience with IT performance management, network administration, and system security. You will work closely with the executive leadership team on all IT Operations ensuring our systems are secure, available, and reliable. If you're also familiar with data protection regulations and can juggle multiple projects, we'd like to meet you. Requirements Responsibilities Maintain and optimize local company networks and servers (including our branched-out companies) by being the point person with our Managed Service Provider. Maintain custody records of all company provided IT hardware. Be responsible for devices both on and off premise. Oversee data backup and system security operations (e.g., user authorization, firewalls) Manage installations, repairs and upgrades of desktop, Wi-Fi, printer, cell phone, and Internet Connectivity. Ensure data is handled, and transfer QB Files from Clients to team members. Provide support and guidance to stakeholders via a help desk. Manage contracts with vendors and software licenses (e.g., development platforms, telecommunication companies, password managers). Maintain application updates like: UltraTax, Adobe, Fixed assets, Planner CS, Advance Flow, Quick Books, Practice and Go File Room (GFR). Requirements Proven experience as an IT Operations Manager Experience with system installation, configuration, and analysis Thorough knowledge of networks and cloud computing Knowledge of data protection operations and protocols (e.g., GDPR) Project Management and organizational skills Ability to manage multiple projects. Outstanding communication skills Problem-solving aptitude BSc/BA in Computer Science, IT or relevant field

Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Powerful Partnerships. Standout Solutions. Stevens & Lee is a 200-plus lawyer full-service law firm representing clients throughout the Mid-Atlantic, New England and across the country from 18 offices in New Jersey, Pennsylvania, New York, Rhode Island, Delaware and Florida. The firm is the cornerstone of The Stevens & Lee Companies, a platform of affiliated professional service firms that provide a full range of legal, investment banking, financial advisory, insurance risk management, public affairs and government consulting services. Job Overview Stevens & Lee, a full-service law firm headquartered in Reading, PA, is seeking a Technical Trainer & Help Desk Specialist to join our team. This unique role offers a balance of responsibilities - delivering engaging training on firm-supported software while also providing Help Desk and technical support to our platform employees. We are looking for candidates with strong oral presentation and public speaking skills, a proven background in technical support, and a commitment to exceptional customer service. Because this position requires regular travel to our regional offices, a reliable vehicle is essential. The ideal candidate will be eager to learn and ready to embrace the following responsibilities: Responsibilities (including but are not limited to) Deliver new-hire and ongoing training for attorneys, secretaries, and staff through a variety of methods, including in-person sessions, webinars, and one-on-one deskside instruction. Provide follow-up training and support to reinforce learning and address evolving needs. Contribute to the design and development of training materials, including videos, user guides, and reference documents. Respond to service requests from attorneys, professionals, and staff in a timely and professional manner. Document all service and support activities within the IS Department's tracking system. Install, troubleshoot, and resolve issues related to desktop applications, hardware, and peripherals. Configure and support mobile devices (Apple and Android), ensuring secure and reliable functionality. Participate in the after-hours on-call support rotation to provide timely assistance outside of standard business hours. Skills & Competencies Excellent communication skills with the ability to engage effectively with both technical and non-technical staff at all levels. Strong presentation and facilitation skills with the ability to deliver clear, motivating training sessions. Proven customer service mindset with the ability to build strong relationships and provide responsive, professional support. Highly organized and detail-oriented, able to manage multiple priorities simultaneously and work independently with minimal supervision. Calm and adaptable under pressure, with the ability to meet strict deadlines and respond positively to shifting priorities. Collaborative, energetic team player with a proactive approach to problem-solving. Willingness to travel regularly to regional offices as needed. Qualifications Bachelor's degree or equivalent combination of education and experience. Minimum 2 years of related work experience, law firm or other professionals services experience preferred. Help Desk: 1 year (preferred). Proficient in Microsoft Office, Teams, and familiarity with iManage, Litera products, copiers, printers, and Teams phones is a plus. Self-starter with strong interpersonal, collaboration, and customer service skills While prior experience in both training and legal/professional services is preferred, we are also willing to consider candidates who bring a strong background in technical support along with excellent interpersonal and training skills. For the right candidate, we will provide the additional training and support needed to develop into this role. Job Type: Full-Time- 40 Hours/week FLSA Classification: Non-Exempt Reports To: IS Department In compliance with federal and state equal opportunity employment laws, The Stevens & Lee Companies is an affirmative action/equal opportunity employer and does not discriminate in regard to race, color, national origin, religion, disability, age, or gender.

Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Forge your career with Buck Company! Are you a tech-savvy problem solver who enjoys helping others and keeping systems running smoothly? Buck Company is looking for an I.T. Support Specialist with 3-5 years of experience to be our go-to on-site resource for all things technology. In this role, you'll partner with team members across the business to understand their needs and deliver reliable I.T. solutions that keep operations moving. You'll set up and support hardware and software, troubleshoot technical issues, manage network equipment and security systems, and collaborate closely with our core I.T. team in Chestertown, MD. This is a great opportunity to take ownership of local I.T. support, work with a variety of systems and tools, and make a real impact in a hands-on, people-focused environment. About Us: Buck Company, nestled in the heart of Quarryville, Pennsylvania, is a family-owned foundry dedicated to melding tradition with precision. For decades, we've been crafting high-quality metal castings and components that serve industries from architectural design to industrial machinery. Our skilled team takes pride in hands-on workmanship, state-of-the-art equipment, and an unwavering commitment to integrity-delivering products built to last and service rooted in trust. At Buck Company, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do: Helpdesk and End-User Support: Provide comprehensive helpdesk support, including troubleshooting hardware, software, and network issues. Manage and escalate helpdesk tickets as necessary in coordination with the core team. Set up new hires PCs and company iPhones. Conduct a new hire orientation covering IT infrastructure and policies. Work with the core team to ensure the proper Active Directory (AD) permissions are set, perform account unlocks, and reset passwords. Handle all move, add, and change requests for PC hardware, monitors, printers, and phones. Site and Infrastructure Management: Manage PC and other hardware inventory. Ensure all stocked PCs, laptops, and tablets are regularly updated. Manage printer supply inventory and support tickets with third-party vendors. Replace network switches, APs, and UPS batteries in IDF's and desktop units. Run and manage network cabling projects when applicable. Manage the camera system and security access and provide security footage upon request. Collaborate with various vendors to support hardware and software. Application and Software Management: Understand and manage permissions for the Odyssey business system while helping to resolve user issues. Update applications as new releases are available and inform users of changes. Support a variety of in-house developed applications in coordinating with the core I.T. development team. What We're Looking For: Minimum 3-5 years broad Tier 1 and Tier 2 Helpdesk experience required. Associates degree in Computer Science or CompTIA certificate is preferred but not required. Previous experience in a manufacturing environment and ERP management experience is a plus! Technical/Professional Skills: Hardware and Software Proficiency: You must be skilled in troubleshooting and supporting a wide range of hardware, including PCs, laptops, and mobile devices like iPhones. The ability to install, configure, and support business-specific software is also crucial. Network and Infrastructure Management: A strong understanding of networking is required to troubleshoot network-related issues, replace switches and APs, and run network cabling. The role also involves Tier 1 management of servers and phone systems. Behaviors for Success: Proactive Problem-Solving: The ability to independently troubleshoot and resolve hardware, software, and network issues is a core behavior. This includes managing and escalating help tickets when necessary. Strong Communication Skills: Must be able to clearly communicate at all levels of the company. This requires simplifying I.T. related issues and solutions for non-IT personnel. Customer Service Orientation: You must be responsive and helpful when providing support to end-users. This includes handling adds, moves and changes, as well as providing new hires with an IT overview. Organizational Management: Strong organizational skills are needed to manage and maintain inventory of PCs, printers, and other hardware. This also extends to managing vendor relationships and collaborating on projects with corporate IT. Continuous Learning: The job requires you to stay informed about new software releases and inform users of any changes. You must also research new hardware solutions and software to enhance the business. What We Offer: Medical, dental, and vision insurance for you and your family Competitive salary Bonus programs 401K retirement plan Training opportunities Tuition reimbursement Paid vacation, PTO, and holidays Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Forge your career with Buck Company! Are you a tech-savvy problem solver who enjoys helping others and keeping systems running smoothly? Buck Company is looking for an I.T. Support Specialist with 3-5 years of experience to be our go-to on-site resource for all things technology. In this role, you'll partner with team members across the business to understand their needs and deliver reliable I.T. solutions that keep operations moving. You'll set up and support hardware and software, troubleshoot technical issues, manage network equipment and security systems, and collaborate closely with our core I.T. team in Chestertown, MD. This is a great opportunity to take ownership of local I.T. support, work with a variety of systems and tools, and make a real impact in a hands-on, people-focused environment. About Us: Buck Company, nestled in the heart of Quarryville, Pennsylvania, is a family-owned foundry dedicated to melding tradition with precision. For decades, we've been crafting high-quality metal castings and components that serve industries from architectural design to industrial machinery. Our skilled team takes pride in hands-on workmanship, state-of-the-art equipment, and an unwavering commitment to integrity-delivering products built to last and service rooted in trust. At Buck Company, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do: Helpdesk and End-User Support: * Provide comprehensive helpdesk support, including troubleshooting hardware, software, and network issues. * Manage and escalate helpdesk tickets as necessary in coordination with the core team. * Set up new hires PCs and company iPhones. * Conduct a new hire orientation covering IT infrastructure and policies. * Work with the core team to ensure the proper Active Directory (AD) permissions are set, perform account unlocks, and reset passwords. * Handle all move, add, and change requests for PC hardware, monitors, printers, and phones. Site and Infrastructure Management: * Manage PC and other hardware inventory. * Ensure all stocked PCs, laptops, and tablets are regularly updated. * Manage printer supply inventory and support tickets with third-party vendors. * Replace network switches, APs, and UPS batteries in IDF's and desktop units. * Run and manage network cabling projects when applicable. * Manage the camera system and security access and provide security footage upon request. * Collaborate with various vendors to support hardware and software. Application and Software Management: * Understand and manage permissions for the Odyssey business system while helping to resolve user issues. * Update applications as new releases are available and inform users of changes. * Support a variety of in-house developed applications in coordinating with the core I.T. development team. What We're Looking For: * Minimum 3-5 years broad Tier 1 and Tier 2 Helpdesk experience required. * Associates degree in Computer Science or CompTIA certificate is preferred but not required. * Previous experience in a manufacturing environment and ERP management experience is a plus! Technical/Professional Skills: * Hardware and Software Proficiency: You must be skilled in troubleshooting and supporting a wide range of hardware, including PCs, laptops, and mobile devices like iPhones. The ability to install, configure, and support business-specific software is also crucial. * Network and Infrastructure Management: A strong understanding of networking is required to troubleshoot network-related issues, replace switches and APs, and run network cabling. The role also involves Tier 1 management of servers and phone systems. Behaviors for Success: * Proactive Problem-Solving: The ability to independently troubleshoot and resolve hardware, software, and network issues is a core behavior. This includes managing and escalating help tickets when necessary. * Strong Communication Skills: Must be able to clearly communicate at all levels of the company. This requires simplifying I.T. related issues and solutions for non-IT personnel. * Customer Service Orientation: You must be responsive and helpful when providing support to end-users. This includes handling adds, moves and changes, as well as providing new hires with an IT overview. * Organizational Management: Strong organizational skills are needed to manage and maintain inventory of PCs, printers, and other hardware. This also extends to managing vendor relationships and collaborating on projects with corporate IT. * Continuous Learning: The job requires you to stay informed about new software releases and inform users of any changes. You must also research new hardware solutions and software to enhance the business. What We Offer: * Medical, dental, and vision insurance for you and your family * Competitive salary * Bonus programs * 401K retirement plan * Training opportunities * Tuition reimbursement * Paid vacation, PTO, and holidays * Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Electronic Fabrication and Test Systems Department, part of the Undersea Systems Office (USO) at The Applied Research Laboratory (ARL), is looking for an Electrical Engineering Support Specialist to support multiple projects and a wide range of tasks. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply. You Will: * Assist, perform, or provide input to the layout, fabrication, assembly, documentation, and testing of standard and non-standard electronic equipment * Assist or evaluate the selection and purchase of materials and components and interact with vendors * Assist with or install, calibrate, operate and/or maintain standard and non-standard equipment, experimental hardware, and/or computer systems in the Laboratory or in the field, assist with or assess and identifying system faults, repair/adjust standard and non-standard equipment * Assist senior technical/engineering staff in gathering, compiling, and archiving test data in the Laboratory or off-site * Work as part of a test project support team in the Laboratory or off-site Additional responsibilities for higher level position: * Perform assembly operations and fabrication of facility and test equipment * Provide input to and perform design and layout of standard facility and test equipment as directed * Inspect, test, and calibrate parts and equipment as directed * Evaluate the selection of materials, and components based on operational and performance specifications * Assess and identify system faults, and adjust and repair as directed * Assist senior technical/engineering staff in gathering, compiling, and archiving test data in the laboratory or in the field * May work as part of a test project support team, including selected task leadership roles, in the laboratory, or in the field * May develop and provide documentation for task procedures and process evaluation Required skills/experience include: * Electronics and/or electro-mechanics * Operating electronic test equipment, and the ability to assemble and test electronic circuitry * Microsoft Office, with the ability and willingness to perform basic computer tasks or learn computer programs Preferred skills/experience areas include: * An active secret government security clearance This position will be full on-site located in State College, PA. Questions related to flexible work should be directed to the hiring manager during the interview process This position will require periodic travel to remote locations in support of testing as part of a small team of researchers, engineers, and technologists. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Engineering Support Specialist - Intermediate Professional, this position requires: Associate Degree 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Engineering Support Specialist - Professional, this position requires: Associate Degree No prior relevant work experience required; previous relevant work experience accepted in lieu of education. Required Certifications: None ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). FOR FURTHER INFORMATION on ARL, visit our web site at **************** BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $74,000.00.THE PROPOSED SALARY RANGE MAY BE IMPACTED BY GEOGRAPHIC DIFFERENTIAL Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. 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Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1. Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher). 2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012. 3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation. 4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred). Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? If you answered yes to any of these questions, then keep reading! Want to work for a company that…. Was recently named a PA Best Place to Work. Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP's Career Pathfinder . Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone's unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! When it comes to where you work, we know you've got choices…here's what we provide: Position Status: Full-time Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven! Responsibilities Here's what to expect as a Bi-lingual Support Services Specialist: Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals. Collaborate with public and community agencies to strengthen service partnerships. Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete. Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs. Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation. Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals. Review and audit daily logs for accuracy, proper documentation, and service utilization. Address concerns as needed. Document all communications related to Agency with Choice services. Qualifications Minimum requirements as a Bi-lingual Support Services Specialist: 18 years of age Bilingual in Spanish and English (required) High school diploma or General Education Development (GED) 6 months to 2 years of related job experience Valid driver's license with at least 6 months of driving experience Access to a vehicle with valid insurance, registration, and inspection Knowledge of individuals with intellectual and developmental disabilities and/or autism Ability to communicate, read, write, and understand the English language Preferred, but not required: Associate's degree or related certification 2 to 5 years of related experience Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400) If you are still reading, we should talk! Apply today, we would love to hear your story and share ours. UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ********************* . #ucpsj2500

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Willow Valley Communities is hiring an IT Help Desk Technician to serve as the first point of contact for Team Members seeking support over the phone, by email or ticketing system and support repairs, modification and replacement of Team Member computer hardware and software systems. This role also supports Residents with TV, telephone, and internet services. This position is on-site, not remote. Opportunities with WVC: Excellent benefits package, including medical, dental and vision Generous PTO package Career growth opportunities Use of amenities, such as our fitness center, spa, cafes and swimming pools Plus many more Wage: $19.00/hr + Responsibilities: Level 1 help desk. Serves as first point of contact in responding to Team Member inquiries concerning computer operation, printer systems, diagnoses system software, operator problems, and password resets. Provide quick resolution and excellent customer service. Redirect unresolved issues to the next level of support personnel or vendor support for critical issues. Repair or replacement of hardware and peripheral components such as monitors, keyboards, wired or wireless mice, phones, printers, etc. Troubleshoot, diagnose, and resolve technical hardware, basic networking, and/or software issues. Assist in training users in the basic operation of computers and related components. Apply computer and technical expertise to Residents purchasing WVC technology with connections to CampusTV, CampusTel, and CampusNet. Assistance provided is based on the Resident Internet IT Policy. As needed, support TV cable boxes with updated features, and train Residents how to use the cable box. Update ticketing system with details on problem resolution. Provide status updates to IT Operations Manager and as needed to other Team Members, via voice mail, E-mail, or in-person communication. Part of IT On Duty rotation covering evenings and weekends. Qualifications: Minimum of Associates Degree in Information Technology or 6 months related experience, and/or training; or equivalent combination of education and experience. Excellent written and oral communication required. Basic working knowledge of TCP/IP networking. Hands on experience with diagnosing and resolving basic technical issues. Hours: 40 hrs/week Schedule: 8:00am-5:00pm Monday-Friday with on call rotation This position is on-site and not remote Location: The North of Willow Valley Communities 600 Willow Valley Square, Lancaster, PA 17602

Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit