Remote support specialist jobs in Rochester, MN - 36 jobs

Overview and Responsibilities Saint Mary's University of Minnesota is seeking candidates who are eager to contribute to its Lasallian Catholic mission of awakening, nurturing, and empowering learners to ethical lives of service and leadership. We invite individuals to help transform lives through education, inspired by the Catholic Intellectual Tradition's quest to understand the human experience through faith and reason and its embrace of all who are dedicated to learning from one another through authentic conversations in search of the truth. We are especially interested in and give preference to candidates who demonstrate a vision to create and nurture initiatives that will advance our mission within the scope of their duties and who will foster a culture of dialogue that, with respect for all people, supports the search for meaning and purpose in pursuit of excellence. Job Summary This position will provide critical support for the entire Saint Mary's university network infrastructure, spanning our Winona, Minneapolis and Rochester campuses. This involves comprehensive responsibilities for the support, maintenance, security, and strategic development of core systems, including servers, storage, backup solutions, and SANs. This position is also responsible for the hands on, day-to-day network operations on our Minneapolis campus. This position works closely with the Network Operations Team to provide technical guidance on infrastructure improvements and our application programs to ensure systems run efficiently and effectively. Salary Range: $60,000-$73,500 Main Duties & Responsibilities * Administration and Maintenance: Design, configure, maintain, and troubleshoot core network devices, including routers, switches (Layer 2/3), firewalls, VPN, and wireless access points (WIFI) * Threat & Incident Response: Analyze security alerts, logs, and event data to detect, investigate, and remediate security incidents and vulnerabilities * Monitor and test network performance and provide network performance statistics and reports * Recommend, schedule, and perform server and network improvements, upgrades, and repairs * Voice/Telecom: Support and maintain Voice over IP (VoIP) and other voice communication systems * Data Systems: Manage and maintain Enterprise Storage, Data Backup, and SANs * Assist with server and security audits * Stay current with networking technology through exploration and research * Serve as a subject matter expert by continuously researching, documenting, and communicating findings on new networking technologies and security best practices * Monitor system and network resources to ensure acceptable response time performance * Provide daily management and routine reporting for all servers and the checking of event logs to determine any irregularities * Perform other duties as assigned Qualifications Experience and Education Requirements Required: * Associate's degree and 4+ years of technical experience Or Bachelor's Degree in IT related field * Driver's license Preferred: * Bachelor's Degree in IT related field * Certifications (CCNA, VMWare, A+, Microsoft, etc.) Essential Knowledge & Skills * Expert understanding of TCP/IP, DNS, DHCP, and OSI Model. In-depth knowledge of IP Addressing, Subnetting, and VLAN configuration and troubleshooting across complex networks * Advanced configuration of firewalls, routers and switches (Layer 2/3). Proficiency in routing protocols (e.g., OSPF, EIGRP, BGP) and high-availability/redundancy protocols * Advanced administration of Windows Server (Active Directory, Group Policy) and/or Linux operating systems. Experience with server installation, patching, and hardening * Proficiency in managing and troubleshooting Virtualization platforms (VMware, Hyper-V) and core Cloud administration (Azure, M365) * Knowledge of Enterprise Storage technologies (SAN/NAS) and expertise in configuring, maintaining, and testing Data Backup and Disaster Recovery (DR) systems * Working knowledge of networked applications, SNMP, Syslog and Windows event log management * Strong research and analytical skills * Creative problem-solving skills, attention to detail and follow-through * Ability to work with diverse groups of people, work individually and within a team. * Ability to manage multiple priorities and competing time demands * Ability to respond 24/7 for critical system needs * Ability to occasionally travel between campus locations Physical Demands * Medium work. Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. Physical Hazards - Health and Safety Concerns * General office environments * Ergonomics Application Requirements Apply online at ************************************************************************************** and include a cover letter, resume, and contact information for three professional references. Saint Mary's University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary's University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution. Saint Mary's offers a comprehensive benefit package including health, dental, vision, life and disability insurance, flexible spending, retirement pension plan, and both undergraduate and graduate tuition remission plans. All offers of employment are contingent upon the successful completion of a criminal background check.

Registered Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships Executing money movement transactions at the request of the client and/or FA/PWA/team Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA/team Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance) Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team Assists Financial Advisor(s) / team in delivering against their business plan and client service model Supporting the Financial Advisor/ team marketing strategy (e.g, website maintenance) Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams Remaining current on all policies, procedures and new platforms Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management ADMINISTRATIVE SUPPORT: Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with Financial Advisor / teams as needed) Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) Maintaining travel itineraries, preparing expense reports and managing the reimbursement process Assisting with general in-office support functions such as copying, filing and scanning documentation Preparing and submitting expense reports for processing at the direction of the FA/PWA EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred Knowledge/Skills Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Detail orientated with superior organizational skills and ability to prioritize Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Exceptional writing, interpersonal and client service skills Strong time management skills Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Adaptable and ability to multitask Goal oriented, self-motivated and results driven Reports to: Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Salary range for the position: $34,320 - $90,000 / Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 10 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit benefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

This position will provide technical support for milk harvest, cooling, and storage equipment as well as dairy herd and facilities system management technology. This dynamic role uses both computer and mechanical skills to plan, install, and maintain dairy equipment and technology used on farm. Essential Duties and Responsibilities Provide solutions for milking and cooling equipment and herd management software system issues for our customers Troubleshoot problems remotely and on-site with customers and MLS service and installation technicians. Assist with system setup and configuration. Conduct maintenance when needed Manage multiple tasks Work on-call, as needed Document software, hardware, and warranty issues Support the sales process and provide technical consultation Assist with testing, quality control and documentation Maintain close cooperation and communication with the route, sales, and installation teams Assist with office IT issues, as needed Performs other duties as assigned Qualifications (Skills/Abilities Required) Dairy farm background or on-farm management experience Strong work ethic with mechanical aptitude and the ability to read and follow directions Familiarity with computer networking Excellent customer service skills through phone, email and in person interactions Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers Dairy herd management software experience a plus Overnight travel up to 30% of the time Education Education: Bachelor's or associate degree with dairy or technical emphasis Excellent written, verbal and Microsoft Office skills

The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.

Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: * 1st shift, 7am-3:30pm, rotating weekends * $19.00 per hour * Part time, 10 hours a week * Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: * Generous Paid Time Off (PTO) * 401k match * Training opportunities * Advancement pathways and internal promotion * And much more! Responsibilities: * Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. * Participate with coworkers as a team on implementation of treatment plans and therapeutic services. * Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. * Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. * Plan and participate in client activities. * Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. * Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. * Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. * Maintain appropriate boundaries in all interaction and contact with clients. * Recognize and value cultural differences in all aspects of work and service delivery. Requirements Required Qualifications: * High School diploma or GED required. * Minimum 21 years of age. * Valid Driver's License Must meet state regulating agency and Corporate driving requirements. * Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. * Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. * Must successfully pass a DHS criminal background check. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: * Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches * Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern * Agility: Exhibiting flexibility and adapting quickly * Responsiveness: Being quick, positive, and accurate * Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: "Trauma-Informed Care", "Residential Treatment", "Direct Care Professional", "Direct support", "Youth Support Professional", "Mental Health", "Children's Mental Health", "Social Work", "Social Services" "Psychology", "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", "caring career", "behavioral health" #LI-Onsite Salary Description $19 per hour

Part-time Description Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: 1st shift, 7am-3:30pm, rotating weekends $19.00 per hour Part time, 10 hours a week Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: Generous Paid Time Off (PTO) 401k match Training opportunities Advancement pathways and internal promotion And much more! Responsibilities: Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. Participate with coworkers as a team on implementation of treatment plans and therapeutic services. Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. Plan and participate in client activities. Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. Maintain appropriate boundaries in all interaction and contact with clients. Recognize and value cultural differences in all aspects of work and service delivery. Requirements Required Qualifications: High School diploma or GED required. Minimum 21 years of age. Valid Driver's License Must meet state regulating agency and Corporate driving requirements. Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. Must successfully pass a DHS criminal background check. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: “Trauma-Informed Care”, “Residential Treatment”, “Direct Care Professional”, “Direct support”, “Youth Support Professional”, “Mental Health”, “Children's Mental Health”, “Social Work”, “Social Services" “Psychology”, "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", “caring career", "behavioral health” #LI-Onsite Salary Description $19 per hour

The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.

Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills

Responsive recruiter Benefits: 401(k) matching Bonus based on performance Dental insurance Donation matching Free food & snacks Health insurance Paid time off Signing bonus Vision insurance Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Use your skills as an innovative technology solutions IT Service Support Technician. If you're up to the challenge, then take a chance at this rewarding opportunity! SIGNING BONUS: $1,000 Pay: Competitive compensation based on skills and experience Schedule: 8:00 am - 4:30 pm BENEFITS: PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Profit sharing Referral program Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance - NO WEEKENDS Position Overview: Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms. This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment. The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems. Responsibilities: Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure. Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations. Assist with the maintenance and support of Windows servers. Provide maintenance and support for the IP phone system and video conferencing equipment. Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools. Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues. Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security. Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users. Act as the lead in triaging support tickets to prioritize and resolve issues effectively. Coordinate hardware and software repairs with external vendors as necessary. Execute special projects as assigned by management. Qualifications: Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment. Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired. Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status . Compensation: $55,000.00 - $65,000.00 per year Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Professional Grade Quality…. Built to Last…. Made in the U.S.A.

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following: * Power Card Lab Tech You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements. Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Soldering and de-soldering * Electrical Safety * Electron Theory * AC Basics * Computer Electronics * Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc) **Preferred technical and professional experience** * None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Midwestern BioAg (MBA) is an innovative, sustainable agriculture, and soil-fertility company that is an industry leader in biological agriculture, with core facilities in 6 states. We take pride in helping our customers increase farm productivity and profitability while reducing the environmental impacts of their operations. Founded in 1983, we use a transformative, systems approach to soil health. In 2017, the company opened a new division that manufactures TerraNu; a breakthrough product that will expand the company's reach and allow for more scalable growth. We are looking for an experienced, collaborative and highly-motivated individual who can share our passion and contribute to our overall success. General Description : The Custom Application Specialist operates specialized large scale farming application equipment. This position will be required to report to the facility dispatch office for instructions, and use assigned equipment to apply company product to customer sites. Essential Job Responsibilities: Operate application vehicle within company protocol to ensure accurately meeting customer orders by working with Precision Ag systems and data. Perform minor routine maintenance on application vehicles to ensure efficiency and continued operation, coordinate major repairs or maintenance with operations facility. Load product into application machinery at customer sites. Act as the facility subject matter expert for all application concerns and questions from employees and customers. Collect customer spatial data for soil management system mapping program and manage custom application data in the company program. Provide maps to consultants and customer as needed, responsible for ensuring all maps and data are kept up to date and accurate. Utilize proper product is used at each customer site. Report all vehicle maintenance issues or problems to Operations Manager Maintain cleaning and upkeep of application vehicles Report soil management systems issue to soil management systems expert and make process improvement recommendations Other duties as assigned Qualifications Requirements High school diploma or equivalent Valid Driver's license Previous experience operating heavy farming equipment Ability to operate a skid loader and heavy machinery Knowledge of agronomy related products or application procedures Ability to operate with limited supervision Preferred Experience working with an soil management systems program Working knowledge of local geographical areas Previous experience operating agronomy application equipment Previous experience operating forklift Previous experience operating skid loader Previous customer service experience CDL or the ability to obtain a Class A CDL Other Ability to work in extreme temperatures Ability to work in dusty conditions Ability to lift up to 50lbs repeatedly Ability to climb in/out of trucks and application vehicles Ability to periodically travel overnight Competencies Customer Focus : Builds effective relationships (internal and external), identifies customer expectations, sees issues from their point of view; offers practical recommendations. Collaboration : seeks and enlists active participation of others to reach goals Personal Accountability : Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame. Proactive Approach & Initiative: Identifies what needs to be done and doing it before being asked by developing a path to a desired outcome including sequence, feedback points, and time estimates. Priority Setting: Determines the interrelationships and relative importance of tasks and takes action accordingly Adaptability: Flexible style; receptive to change; able to fit the circumstances. Innovation: Generates new ideas and approaches to enhance the organization's systems, products, or effectiveness. Humor : Uses appropriate humor to maintain a positive environment. Time Management : allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion. Planning : develops a path to a desired outcome including sequence, feedback points, and time estimates. To succeed in this job, the individual must perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time. Additional Information MBA is an equal opportunity employer. To view this and other employment opportunities at Midwestern BioAg, please visit our website at *********************** and select the CAREERS link at the bottom of the page.

Job Responsibilities: Task Management: Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including: Reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks. Document Evaluation: Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages. Branch Collaboration: Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. Risk Assessment: Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. Education / Experience Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.” Competencies To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

Job Description Shape the future of mission-critical power solutions. Trystar is seeking a highly skilled Customer Technical Support Engineer to provide customer facing real-time technical support for Trystar's broad array of custom-engineered critical power systems for some of the most demanding applications in the world. In this customer-facing technical role, you'll work with Fortune 500 data centers, major utilities, hospitals, universities, and large commercial/industrial facilities - helping them safeguard operations with a wide breath of customized power solutions. As a Customer Technical Support Engineer, you will primarily serve as a technical support interface between external customers and Trystar, including installers, engineers, integrators, owners, and maintenance electricians. This role also supports internal customers such as the Sales, Customer Experience, Engineering, Operations, and Quality. In this role you will routinely utilize troubleshooting skills, a working knowledge of electrical principles, power electronics circuits, software, and networking. This role will closely collaborate with other technical support team members, across Trystar sites, and with the field service team. This is a fantastic opportunity for a talented and motivated individual who is eager to solve problems, share their knowledge with others and take the next step in their career. We are looking for people who believe in our guiding principles and values of: Safety - We believe everyone should leave Trystar facilities in the same or better condition than when they arrived. Integrity - We're honest, transparent, and committed to doing what's right. Customer focus - We have relentless focus on our customers and their success. Right with speed - We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other - We're a team. We show up for each other and we know that through teamwork we achieve greatness. Champion change - We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey - We create an environment where our team feels appreciated and has fun along the way. What You'll Do Receive support requests via phone, email, and website Provide real-time support for installers, contractors, maintenance personnel Manage support tickets utilizing SalesForce Service Cloud case management systems Become familiar with a broad array of product types across Trystar's expanding portfolio Regularly collaborate with Subject Matter Experts and Engineering for each product series Assess, build, compile, and organize support library resources Coordinate with, provide regular direction, and remote support to field service technicians and engineers - both direct and 3rd party resources - in preparation for and while at the job site. Occasional travel or after hours/weekend support required What We're Looking For BS Electrical Engineering, specialty in Power Engineering Experience 5-10+ years in power generation/critical power engineering or support for applications involving generators, renewable energy integration, power inverters and battery energy storage systems Strong working knowledge of NEC, and UL standards for: NFPA 110 (EPSS), NFPA 70/NEC, NFPA 99, NFPA101, UL 891, UL924, UL1008, UL 1558, UL1741 Ability to read and interpret electrical drawings, schematics, wiring diagrams, project specifications, equipment specifications and manuals Strong communication and organizational skills; ability to communicate with a broad range of customer types and backgrounds Relentless customer focus and drive to serve the customer Established skills in real-time troubleshooting and fault isolation methods and problem solving Familiarity with construction documents processes and construction sites and/or industrial processes and applications as it relates to power generation, backup, and distribution Experience working within CRM, ERP, Excel, Word and other common business software tools Expected Travel: less than 20% Why Join Trystar? Trystar is at the forefront of the energy transition-designing and manufacturing innovative electrical power solutions that keep critical operations running. Our products are Made in the USA, built for reliability, and trusted in industries where downtime is not an option. You'll be part of a fast-growing, highly collaborative team committed to safety, integrity, and delivering results. We serve diverse industries-data centers, utilities, healthcare, entertainment, education, government, and large-scale commercial/industrial sectors-and we are continually evolving our products, systems, and services to meet future demands. Together, we power the future.

Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills

Job DescriptionBenefits: 401(k) matching Bonus based on performance Dental insurance Donation matching Free food & snacks Health insurance Paid time off Signing bonus Vision insurance Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Use your skills as an innovative technology solutions IT Service Support Technician. If youre up to the challenge, then take a chance at this rewarding opportunity! SIGNING BONUS: $1,000 Pay: Competitive compensation based on skills and experience Schedule: 8:00 am - 4:30 pm BENEFITS: PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Profit sharing Referral program Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance - NO WEEKENDS Position Overview: Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms. This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment. The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems. Responsibilities: Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure. Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations. Assist with the maintenance and support of Windows servers. Provide maintenance and support for the IP phone system and video conferencing equipment. Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools. Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues. Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security. Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users. Act as the lead in triaging support tickets to prioritize and resolve issues effectively. Coordinate hardware and software repairs with external vendors as necessary. Execute special projects as assigned by management. Qualifications: Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment. Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired. Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status .

Midwestern BioAg (MBA) is an innovative, sustainable agriculture, and soil-fertility company that is an industry leader in biological agriculture, with core facilities in 6 states. We take pride in helping our customers increase farm productivity and profitability while reducing the environmental impacts of their operations. Founded in 1983, we use a transformative, systems approach to soil health. In 2017, the company opened a new division that manufactures TerraNu; a breakthrough product that will expand the company's reach and allow for more scalable growth. We are looking for an experienced, collaborative and highly-motivated individual who can share our passion and contribute to our overall success. General Description: The Custom Application Specialist operates specialized large scale farming application equipment. This position will be required to report to the facility dispatch office for instructions, and use assigned equipment to apply company product to customer sites. Essential Job Responsibilities: Operate application vehicle within company protocol to ensure accurately meeting customer orders by working with Precision Ag systems and data. Perform minor routine maintenance on application vehicles to ensure efficiency and continued operation, coordinate major repairs or maintenance with operations facility. Load product into application machinery at customer sites. Act as the facility subject matter expert for all application concerns and questions from employees and customers. Collect customer spatial data for soil management system mapping program and manage custom application data in the company program. Provide maps to consultants and customer as needed, responsible for ensuring all maps and data are kept up to date and accurate. Utilize proper product is used at each customer site. Report all vehicle maintenance issues or problems to Operations Manager Maintain cleaning and upkeep of application vehicles Report soil management systems issue to soil management systems expert and make process improvement recommendations Other duties as assigned Qualifications Requirements High school diploma or equivalent Valid Driver's license Previous experience operating heavy farming equipment Ability to operate a skid loader and heavy machinery Knowledge of agronomy related products or application procedures Ability to operate with limited supervision Preferred Experience working with an soil management systems program Working knowledge of local geographical areas Previous experience operating agronomy application equipment Previous experience operating forklift Previous experience operating skid loader Previous customer service experience CDL or the ability to obtain a Class A CDL Other Ability to work in extreme temperatures Ability to work in dusty conditions Ability to lift up to 50lbs repeatedly Ability to climb in/out of trucks and application vehicles Ability to periodically travel overnight Competencies Customer Focus: Builds effective relationships (internal and external), identifies customer expectations, sees issues from their point of view; offers practical recommendations. Collaboration: seeks and enlists active participation of others to reach goals Personal Accountability: Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame. Proactive Approach & Initiative: Identifies what needs to be done and doing it before being asked by developing a path to a desired outcome including sequence, feedback points, and time estimates. Priority Setting: Determines the interrelationships and relative importance of tasks and takes action accordingly Adaptability: Flexible style; receptive to change; able to fit the circumstances. Innovation: Generates new ideas and approaches to enhance the organization's systems, products, or effectiveness. Humor: Uses appropriate humor to maintain a positive environment. Time Management: allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion. Planning: develops a path to a desired outcome including sequence, feedback points, and time estimates. To succeed in this job, the individual must perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time. Additional Information MBA is an equal opportunity employer. To view this and other employment opportunities at Midwestern BioAg, please visit our website at *********************** and select the CAREERS link at the bottom of the page.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

Shape the future of mission-critical power solutions. Trystar is seeking a highly skilled Customer Technical Support Engineer to provide customer facing real-time technical support for Trystar's broad array of custom-engineered critical power systems for some of the most demanding applications in the world. In this customer-facing technical role, you'll work with Fortune 500 data centers, major utilities, hospitals, universities, and large commercial/industrial facilities - helping them safeguard operations with a wide breath of customized power solutions. As a Customer Technical Support Engineer, you will primarily serve as a technical support interface between external customers and Trystar, including installers, engineers, integrators, owners, and maintenance electricians. This role also supports internal customers such as the Sales, Customer Experience, Engineering, Operations, and Quality. In this role you will routinely utilize troubleshooting skills, a working knowledge of electrical principles, power electronics circuits, software, and networking. This role will closely collaborate with other technical support team members, across Trystar sites, and with the field service team. This is a fantastic opportunity for a talented and motivated individual who is eager to solve problems, share their knowledge with others and take the next step in their career. We are looking for people who believe in our guiding principles and values of: Safety - We believe everyone should leave Trystar facilities in the same or better condition than when they arrived. Integrity - We're honest, transparent, and committed to doing what's right. Customer focus - We have relentless focus on our customers and their success. Right with speed - We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other - We're a team. We show up for each other and we know that through teamwork we achieve greatness. Champion change - We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey - We create an environment where our team feels appreciated and has fun along the way. What You'll Do Receive support requests via phone, email, and website Provide real-time support for installers, contractors, maintenance personnel Manage support tickets utilizing SalesForce Service Cloud case management systems Become familiar with a broad array of product types across Trystar's expanding portfolio Regularly collaborate with Subject Matter Experts and Engineering for each product series Assess, build, compile, and organize support library resources Coordinate with, provide regular direction, and remote support to field service technicians and engineers - both direct and 3 rd party resources - in preparation for and while at the job site. Occasional travel or after hours/weekend support required What We're Looking For BS Electrical Engineering, specialty in Power Engineering Experience 5-10+ years in power generation/critical power engineering or support for applications involving generators, renewable energy integration, power inverters and battery energy storage systems Strong working knowledge of NEC, and UL standards for: NFPA 110 (EPSS), NFPA 70/NEC, NFPA 99, NFPA101, UL 891, UL924, UL1008, UL 1558, UL1741 Ability to read and interpret electrical drawings, schematics, wiring diagrams, project specifications, equipment specifications and manuals Strong communication and organizational skills; ability to communicate with a broad range of customer types and backgrounds Relentless customer focus and drive to serve the customer Established skills in real-time troubleshooting and fault isolation methods and problem solving Familiarity with construction documents processes and construction sites and/or industrial processes and applications as it relates to power generation, backup, and distribution Experience working within CRM, ERP, Excel, Word and other common business software tools Expected Travel: less than 20% Why Join Trystar? Trystar is at the forefront of the energy transition-designing and manufacturing innovative electrical power solutions that keep critical operations running. Our products are Made in the USA, built for reliability, and trusted in industries where downtime is not an option. You'll be part of a fast-growing, highly collaborative team committed to safety, integrity, and delivering results. We serve diverse industries-data centers, utilities, healthcare, entertainment, education, government, and large-scale commercial/industrial sectors-and we are continually evolving our products, systems, and services to meet future demands. Together, we power the future.