Remote support specialist jobs in Saint Joseph, MO

Reports to Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS * To maintain an excellent level of customer service across all user groups * Provide Tier I technical support and troubleshooting * Phone support * Remote support * In person support * Provide Coverage for the Service Desk office space * Classroom technology support * Airtame and Airtame Hub Devices * Projector/TV connections * iPad w/ attendance software * User account management * New account creation * Password resets * Network connectivity troubleshooting * Able to work effectively with the Windows Operating systems * Able to work effectively with Mac OS * Phone system administration and troubleshooting * Cell phone support and troubleshooting * Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS Qualifications include: * Christian with high integrity, actively pursuing a relationship with God * Minimum of one (1) year experience in the field * Certifications in related fields will be given consideration * Proficient in Windows Operating systems, including Windows 10 and 11 * Experienced with iPad and MacBook * Outstanding knowledge of Active Directory users and computer operations * Must exhibit advanced technical troubleshooting skills * Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred * Must be a self-starter, able to work independently as well as in a team atmosphere * Positive Attitude * Desire and willingness to learn * Able to prioritize and maintain multiple job requests * Must be able to pass background screening, including driving record * Eligible to work in the United States WORKING CONDITIONS * Maximum 10 hours/week * Shared office environment * Office Hours - Monday - Friday, 8 am to 4:30 pm PHYSICAL REQUIREMENTS * Frequently required to sit or stand for periods of time at desk or computer station * Occasionally required to stand, walk, and reach with hands and arms. * Able lift and/or move up to 25 pounds. * Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation

We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams. Your Responsibilities: * Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues. * Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices. * Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides. * Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives. * Support cloud-based applications and platforms, ensuring seamless integration and functionality. * Manage user accounts, permissions, and access control across various IT systems. * Assist in the development and enforcement of IT policies, procedures, and best practices. * Provide training and guidance to employees on IT tools and cybersecurity awareness. * Participate in IT audits, risk assessments, and compliance initiatives. * Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts. Skills - Qualifications: * Strong knowledge of Windows operating systems, Active Directory, and Office 365. * Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN. * Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection. * Knowledge of cloud computing platforms such as Azure and SharePoint is an asset. * Highly motivated with the ability to work independently. * Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Education/Experience: * Minimum of 2-4 years of experience in IT support, systems administration, or a similar role. * Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus. * Successfully managed small- to medium-sized projects for a minimum of two years. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $34 - $36 / hour Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Our client is a renowned manufacturer of industrial equipment and machinery, with a focus on providing high-quality solutions for the oil and gas industry. With decades of experience and expertise, they have built a reputation for reliability, efficiency, and innovation in the design and production of pumping units, power transmission products, and automation systems. They are looking to add a Desktop Support Analyst to their team in the Missouri City, TX area! Job Summary: The On-site Desktop Support Analyst will work with the IT team and provide hands-on technical support to end-users, with a strong emphasis on executive personnel. This role requires expertise in Microsoft Intune and Mobile Device Management (MDM) solutions to ensure seamless device deployment, configuration, and compliance across our organization. As an on-site only position, the ideal candidate will deliver proactive deskside support, troubleshooting, and maintenance directly at user locations, prioritizing high-level executives to minimize disruptions and enhance productivity. If you thrive in a fast-paced environment and excel at VIP-level service, this is your opportunity to make a direct impact. Key details: 3-month contract $29/hour M-F schedule Fully onsite at the Missouri City location Key Responsibilities: Provide deskside technical support to executive personnel, including hardware setup, software installations, and immediate issue resolution for laptops, desktops, peripherals, and mobile devices. Diagnose and resolve hardware, software, and network issues at the user's location, ensuring minimal downtime for critical stakeholders. Manage and administer Microsoft Intune for endpoint management, including device enrollment, policy configuration, app deployment, and compliance enforcement. Implement and maintain MDM solutions to secure and monitor corporate devices, handling updates, remote wipes, and conditional access policies. Conduct proactive maintenance of executive workspaces, such as conference rooms and collaboration tools, to prevent issues and optimize performance. Collaborate with IT teams to escalate complex problems, document resolutions, and contribute to knowledge base articles for common support scenarios. Perform inventory tracking, asset management, and basic cabling/support for on-site infrastructure. Deliver one-on-one training sessions for executives on Intune-managed devices, security best practices, and troubleshooting techniques. Ensure adherence to company security protocols, including data protection and access controls, while supporting audit requirements. Required Qualifications: 3+ years of experience in desktop support, with at least 1 year focused on executive or VIP deskside support. Proven hands-on expertise with Microsoft Intune, including configuration profiles, app protection, and device compliance. Strong knowledge of MDM principles and tools (e.g., Intune integration with Azure AD). Proficiency in Windows OS, Microsoft Office Suite, and common peripherals (printers, scanners, docking stations). Excellent customer service skills, with the ability to communicate technical concepts clearly to non-technical executives. Availability for on-site work during standard business hours, with occasional flexibility for urgent executive needs. Preferred Skills: Experience with ticketing systems (e.g., ServiceNow, Jira, Freshservice) and remote support tools. Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or CompTIA A+. Ability to lift and transport equipment up to 50 lbs for on-site setups.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back **************or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE :Desktop Support LOCATION:KANSAS CITY, MO Duration:1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and support Microsoft 365 applications, including user account management and troubleshooting. Assist in the deployment and management of Microsoft Intune for mobile device management. Collaborate with team members to identify and implement technology solutions that enhance productivity. The qualified candidate must have expertise in one or more of the following: SQL/Data analysis and reporting Database cleaning, validation, and quality assurance techniques Mobile Device Management/Microsoft Intune Watchguard or similar firewalls IAM (Identity and Access Management) Documentation and Change Management Candidate must also have the following general qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred. COMPTIA or Microsoft/Azure Certifications are highly desirable. Experience in a nonprofit or legal environment is preferred. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills, both verbal and written. Friendly demeanor with a good sense of humor. Salary $70,000 + DOE Benefits: Medical Plans with PPO or HSA options Dental Plan Vision Plan Life Insurance Short-term and long-term disability Accident Insurance Critical Illness Insurance Flexible Spending Accounts for medical and dependent care Health Savings Accounts Paid Time Off: Holidays, Personal, Sick and Vacation Travel and parking reimbursement 401k and employer match. Please visit ********************************************* to submit your application, resume and cover letter. LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.

An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 2+ experience in a professional help desk/desktop support/service desk role Experience with Windows 10 Very documentation oriented Good customer-service personality

Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community. This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference. MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE Responsibilities for the Help Desk Specialist include: * Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices * Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues * Work directly with employees and officials to troubleshoot and resolve technical issues * Execute operations in support of the Enterprise Service Desk * Meet service goals by opening and closing tickets, executing scripts, and answering calls Required Qualifications for the Help Desk Specialist include: * Must have an Active Secret Clearance * 1+ Years of IT experience * Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher * Experience with troubleshooting, ticketing systems, and support for IT devices Compensation for the Help Desk Specialist include: * Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law * Pay Range: $50,000-55,000/year Keywords: #LI-CR2 #LI-Onsite entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, u.s. coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. • Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. • Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. • Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. • Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). Qualifications • 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree • Microsoft Certified Windows 7, Configuring (70-680) • Experience in a Call Center or Service Desk Environment- Required • High School Diploma Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you! If you are interested, reach out to me at 407-434-0381. The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!

Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection. Role Summary The Support Technician will provide support for the organization's computer end users. This position will be responsible for providing instruction to end users, repairing software malfunctions, including software upgrades as deemed necessary by application product owners. All activities will be performed in support of the strategy, vision and values of JE Dunn. * Autonomy & Decision-Making: Follow directions and refers all exceptions to supervisor. * Career Path: Senior Support Technician Key Role Responsibilities - Core End User Support FAMILY - CORE * Identifies, researches and solves basic end user inquiries regarding PC, tablet, and telephony issues, utilizing phone and remote-control software. * Creates and assigns work orders in the IT ticketing system, and documents resolutions. * Maintains records of daily data communication transactions, problems, remedial actions taken and installation activities. * Provides instructions regarding proper use of hardware and software systems as they are deployed to end users. * Performs software repairs and maintenance as required by IT. Key Role Responsibilities - Additional Core N/A Knowledge, Skills & Abilities * Ability to perform work accurately and completely, and in a timely manner * Communication skills, verbal and written * Proficiency in MS Office * Listening skills * Ability to quickly and effectively solve complex problems * Ability to deliver quality through attention to detail * Thorough knowledge of personal computer software including operating systems * Thorough knowledge of PC components and associated hardware * Ability to solve technical issues * Knowledge of networking and telecommunications * Ability to build relationships and collaborate within a team, internally and externally Education * Associate's degree in computer science or related field (Required) * In lieu of the above requirements, relevant experience will be considered. Experience * 0 -2 years previous help desk or desktop experience (Preferred) Working Environment * Must be able to lift up to 25 pounds * May require periods of travel * Normal office environment * Frequent activity: Sitting, Viewing Computer Screen * Occasional activity: Standing, Walking, Bending, Reaching above Shoulder Benefits Information The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails. Why People Work Here At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts About JE Dunn For more information on who we are, click here. EEO NOTICES Know Your Rights: Workplace Discrimination is Illegal California Privacy Policy E-Verify JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) Right to Work (English) Right to Work (Spanish)

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview Senior Analyst, Endpoint Support serves as the operational team lead and oversees day-to-day operations, analyzing and reviewing the department's workload. Senior Analyst serves as the final internal escalation point, ensuring efficient troubleshooting and repair solutions before escalating to the next support tier. The Sr. Analyst oversees final review of all support documentation and provides approval, ensuring relevance and usefulness post-project implementation. This role actively addresses emerging support trends and leads the team on major incident calls, exhibits precision in communication across end-users and organizational tiers. The comprehensive nature of the Senior Analyst's responsibilities highlights the crucial nature of the role in upholding operational excellence and fostering clear communication within the Endpoint Support team. This is a 3rd Shift (10:00pm - 8:30am) role working onsite at the main campus in KCMO. This role will work varied days and include Weekend Rotations. Great Shift Differential! #LI-DNI At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities Provides guidance and expertise to team members around Tier 2 technical support for a comprehensive set of endpoints, including desktops, laptops, tablets, VoIP phones, and other associated peripherals connected to our network. Provides expert troubleshooting, knowledge, and guidance to peers for organizational applications used by end users at Children?s Mercy. Leads the day-to-day administration and maintenance of Endpoint hardware and software systems, ensuring optimal performance. Represents and leads the department in organizational project work, demonstrating leadership. Plays a pivotal role in crafting knowledge base articles and documentation related to implemented or newly discovered items. Acts as final internal escalation point for technical issues, provides training, and reviews and audits departmental work for accuracy. Qualifications Bachelor's Degree (Preferred) and 5-7 years experience This is a technical position requiring both a firm basic education and experience in the field. Since this is a more senior position, the theory and advanced problem-solving skills acquired either through post- secondary education or through more extensive on-the-job experience are necessities. or HS diploma or equivalent and 10+ years of experience in customer service, technical support, or other similar roles may be accepted in lieu of degree. CompTIA A+ certification Preferred CompTIA N+ certification Preferred CompTIA S+ certification Preferred Microsoft Technology Associate (MTA) Preferred Microsoft 365 Certified: Fundamentals Preferred Apple Certified Support Professional (ACSP) Preferred Jamf Certified Associate Preferred Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children's Mercy benefits. Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $28.20/hr, but your offer will be determined based on your education and experience. Remote Work/Work from Home This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children's Mercy locations and may not work from home. #LI-Onsite EEO Employer/Disabled/Vet Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free. CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our hospital stronger and our patient care more compassionate. If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.

Seeking a Desktop Technician to work on site as part of a team to maintain IT assets for a large Army organization at Fort Leavenworth, KS. This role will be responsible for performing this effort on site reporting directly to Army customer and local Program Manager. Responsibilities: * Maintain desktop IT software, hardware, peripherals and infrastructure for large military and civilian organization on Government network * Operate, support, and maintain phone and video teleconference equipment * Monitor systems to ensure compliance with Army policies and procedures * Assist users in troubleshooting various hardware and software issues. * Prepare weekly and monthly planning and status reports Required Skills and Experience * Active Secret Clearance * Security + Certification * One (1) year of IT infrastructure operation and maintenance * One (1) year of desktop administration managing images, security patches, backup/recovery, account access, software installation and troubleshooting and AV Support * Must be US Citizen * Possess clear and precise oral and written communication skills * Ability to work independently and as part of a team * Able to meet requirements to work on a military installation, including having a valid state driver's license and automobile insurance * Be self-motivated with the ability to establish priorities and effectively manage time to complete multiple tasks within specified timeframes * Demonstrate high standards of quality and accuracy * Be in attendance and punctual as scheduled * Be completely functional in MS Word, Excel, and PowerPoint Required Clearance * Active Secret security clearance required C2 is an Equal Opportunity Employer.

Job Details Amberwell Hiawatha - Hiawatha, KS Full Time High School Travel Between Amberwell Locations Day Information TechnologyDescription Provides technical support to end users. Installs and maintains the organizations client hardware and software. Troubleshoot problems and resolve them in a timely manner. Responsibilities for IT Technician Install and configure hardware and software components Repair or replace damaged hardware Upgrade systems to enable compatible software Install and upgrade antivirus software Travel to client sites Perform tests on new hardware and software Define software, hardware and network requirements Troubleshoot hardware and software issues Qualifications for IT Technician Associates degree in computer science or engineering or related field, preferred A+ and Network+ Certification, preferred 0-2 years of experience in a similar role Experience troubleshooting systems Skilled in software installation Proficient with Windows OS Excellent written and oral communication skills Familiar with a range of software and hardware Qualifications Education High School or GED Experience and Qualifications Associates degree in computer science or engineering or related field, preferred A+ and Network+ Certification, preferred 0-2 years of experience in a similar role Experience troubleshooting systems Skilled in software installation Proficient with Windows OS Excellent written and oral communication skills Familiar with a range of software and hardware Skills Organizational Verbal Interpersonal Customer Relations Analytical Grammar/Spelling Read/Comprehend written instructions Follow verbal instructions Computer Clerical Mental and Emotional Requirements Manage stress appropriately Make decisions under pressure Manage anger/fear/hostility/violence of others appropriately Handle multiple priorities Work alone Working Conditions Exposure to potential electric shock CRT (computer) monitor Physical Requirements Sedentary work- Prolonged periods of sitting and exert up to 10 lbs. of force occasionally. Stand for 1 hour per day Sit for 6-7 hours per day Walk for 1 hour per day Perform repetitive tasks/motions Distinguish colors Hear alarms/telephone/tape recorder/normal speaking voice Have good manual dexterity Have good eye/hand/foot coordination Have clarity of vision: Mid (>20=-

Position Title: Network Administrator Reports to: Chief of Technology Position Objective: Network Administrator will manage, monitor, and enhance our on-premises and cloud-based network infrastructure. The ideal candidate will have hands-on experience with Palo Alto firewalls, Cisco and Meraki switches, and a strong understanding of network security and cybersecurity best practices. Experience with cloud networking technologies (such as AWS, Azure, or similar) is highly desirable. In this role, you will play a critical part in ensuring the stability, security, and performance of our organization's network across both traditional and cloud environments. Essential Functions Manage and Maintain Networks - Oversee day-to-day operations of on-premises and cloud-based network infrastructure to ensure optimal performance and availability. Configure and Support Hardware - Install, configure, and maintain Palo Alto firewalls, Cisco and Meraki switches, routers, and wireless access points Implement and Monitor Security - Apply network security best practices and enforce cybersecurity policies to protect data, systems, and users. Access Control & Compliance - Maintain network segmentation, VPN access, and compliance with relevant security frameworks (e.g., NIST, ISO 27001, CIS). Cloud Networking Management - Configure, optimize, and secure network connectivity in cloud environments such as AWS, Azure, or similar platforms. Collaborate with IT team members to support servers, wireless networks, and cloud integrations. Documentation & Change Management - Maintain accurate network diagrams, configuration records, and follow formal change control procedures. Respond to and resolve network outages or security incidents in a timely manner. Disaster Recovery & Business Continuity - Develop, maintain, and test network backup, recovery, and failover plans. Provide tier-3 network support to helpdesk and IT staff. Basic Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Experience: Minimum 3+ years of hands-on network administration in an enterprise or multi-site environment. Core Networking Skills: Solid understanding of TCP/IP, DNS, DHCP, routing, and switching. Troubleshooting: Proven track record in diagnosing and resolving network issues efficiently. Tools & Platforms: Familiarity with network monitoring and management tools such as SolarWinds, Nagios, PRTG, or similar. Familiarity with cloud networking (Azure, AWS, or similar solutions). Security Awareness: Understanding of security best practices and exposure to compliance frameworks (e.g., NIST, ISO 27001, CIS). Soft Skills: Strong communication skills to work effectively with cross-functional teams. Preferred Requirements Certifications: Palo Alto Networks: PCNSA (Network Security Administrator) or PCNSE (Network Security Engineer). Cisco: CCNA (Cisco Certified Network Associate) or Meraki CMNA (Certified Meraki Networking Associate). Security Integration: Experience integrating network security appliances (e.g., Palo Alto firewalls, Cisco & Meraki Network Switches, Wireless Access Points (WAP). Advanced Troubleshooting: Deep packet inspection and network traffic analysis skills (e.g., Wireshark). Automation & Scripting: Experience with basic network automation (Python, PowerShell, etc.) National Real Estate Insurance Group, LLC is an at-will organization, and this document does not serve as an employment contract. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications and additional tasks may be assigned by a supervisor.

Job Description Ecovyst is a materials science, catalyst, and services company dedicated to creating innovative technologies that play a critical role in supporting ecological health and help our customers solve complex challenges. Our cutting-edge solutions span across two industry-leading businesses, Ecoservices and Advanced Materials and Catalyst. Ecoservices is dedicated to services that have a positive impact on our planet. Our Ecoservices business provides specialty grade high purity virgin sulfuric acid for a number of diverse and growing end uses. Advanced Materials and Catalyst Technologies is a leading global innovator and producer of specialty catalysts and Zeolite, specializing in silica supports and catalysts. This business allows us to develop innovative technologies that enable our customers and value chain partners to create sustainable products. What we offer: Competitive pay Full benefit package 401k matching Tuition Reimbursement Position Overview: We are seeking an experienced Network Administrator to join our IT team in Kansas City, KS. This is an individual contributor role responsible for the daily management, security, and strategic planning of our network infrastructure. The Network Administrator will serve as the key technical and support bridge between IT and the business, ensuring network reliability, performance, and security across global sites. Requires occasional domestic (US) and international travel for system implementation and high-level support. Onsite in Kansas City, Kansas, USA No sponsorships | No agencies What you will be doing: Install, configure, and maintain network hardware and software including routers, switches, and next-generation firewalls to ensure Network Core & Reliability Proactively monitor network performance, troubleshoot complex connectivity issues, and ensure high availability across all sites Apply regular updates, patches, and security configurations to maintain optimal performance and integrity Configure and optimize next-generation firewall platforms, specifically Palo Alto, adhering to Security & Compliance Enforce network security policies including NAT, QoS, and VPN tunnels and manage firewall rules Act as first responder to network threats and security incidents using Palo Alto features Ensure strict adherence to IT standards and industry compliance regulations Provide Tier 2/3 technical support for connectivity issues, including VPN and wireless access for global users for support Manage user access controls and permissions on network devices Maintain accurate and detailed documentation of network architecture and configurations with strict documentation Collaborate with the IT Director on network upgrade projects and contribute technical expertise to the long-term network strategy for long-term strategic planning Required Qualifications: Hands-on experience managing and maintaining next-generation firewalls, specifically Palo Alto (PAN-OS) Proven experience with enterprise-grade switching platforms including Cisco Nexus, Cisco Catalyst, and Juniper Strong knowledge of wireless technologies, configuration, and management Expertise in VPN configuration and secure remote access protocols Strong analytical, troubleshooting, and problem-solving skills Excellent communication skills with the ability to translate technical issues into business terms Strong problem-solving skills and attention to detail Ability to thrive in a collaborative, small, and dynamic IT team environment Working onsite at our Kansas City, Kansas, USA location Hold passport with ability to travel occasionally, both domestically and internationally for system implementation and high-level support Preference considered for: CCNA, CCNP, or equivalent professional networking certification Certifications from Palo Alto Networks (PCCSA, PCNSA) No sponsorships | No agencies

Job Title: Network AdministratorLocation: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Network Administrator to provide the communication architecture for the efficient and effective operation of the installation network. NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Responsible for developing, coordinating, and implementing exercise support communications plans, configures communications equipment, implements cyber security processes, and assists in installing equipment and circuitry in support of exercises• Works closely with the MTC ISSO and MTC ISSM in facilitating the maintenance of ATO within the RMF. Establish and maintain training and exercise networks for both LAN/WAN• Configures training areas (classrooms, reconfigurable tactical operation centers, exercise areas, work cells) networks• Ensures the simulations and training networks are operational 98% of the time during training and exercises Qualifications: Required:• Associate's degree in network management or a related field• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at information assurance technical level II (IAT II)• Network+ certification• Two (2) years of experience in network architecture design, and implementation• Basic knowledge in network planning, troubleshooting and maintenance• Basic knowledge of network hardware and software components; strong understanding of technology integration, information flow, configuration and implementation of LAN, WAN, DNS, DHCP; firewalls and security; and storage and backup methodologies Preferred:• Bachelor's degree in network management or a related field• CCNA certification

3Our client is a global technology consulting and digital solutions company helping more than 750 clients succeed in a converging world. They go the extra mile for their clients and accelerate their digital transformation with the Mosaic platform enabling their mobile, social, analytics, IoT, and cloud journeys. Our client is a USD 3.4 billion company with 90,000+ professionals across five continents, helping global customers with innovative solutions. The Group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry, and technology. We are currently searching for an IT / Field Support Engineer - Manufacturing (MES & Shopfloor Support): Responsibilities: Provide hardware and software support on the production floor using MES (Manufacturing Execution Systems), ensuring business continuity and minimizing production losses. Support hardware such as desktops, thermal printers, barcode printers, RF guns, scanners, handheld/fixed devices, and printer label applicators. Configure, install, and test MES-related hardware for new production lines or strategic workstation projects. Cover one of three shifts to ensure operational continuity at the manufacturing plant, providing on-site support in a timely manner. Execute annual preventive maintenance on MES hardware and support physical inventories, equipment patches, and testing during weekend projects. Train production line workers on MES systems and devices. Requirements: Experience supporting manufacturing IT environments, especially on the shopfloor. Familiarity with hardware: Zebra/SATO printers, Motorola/Intermec RF guns and scanners, Cognex vision cameras and printer label applicators. Experience with Windows 10, Office 2010 onward / Office 365. Basic SQL knowledge and ability to perform basic queries. Availability to work shifts (day, afternoon, night) and occasional weekends. Strong customer service attitude, sense of urgency, teamwork, and responsibility. Desired: Experience with interaction through OPC software. Knowledge of PLC systems and vision camera integration (COGNEX). Own vehicle or no mobility constraints. Languages: Basic Oral English. Native Spanish. Notes: Hybrid (3 days on-site per week in Santa Catarina, Nuevo León). If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: **************************************** Requirements: Experience in IT Support in Manufacturing Companies. Experience supporting manufacturing IT environments, especially on the shopfloor or Shop Floor Control Systems (SFC). Familiarity with hardware: Zebra/SATO printers, Motorola/Intermec RF guns and scanners, Cognex vision cameras and printer label applicators. Experience with MES (Manufacturing Experience with Windows 10, Office 2010 onward / Office 365. Basic SQL knowledge and ability to perform basic queries. Availability to work shifts (day, afternoon, night) and occasional weekends. Languages: Basic Oral English. Native Spanish.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Kansas City,MO Duration:1+ year (with possible extension) Job id : Fast Path [19032] · Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************