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Remote support specialist jobs in Santa Maria, CA - 29 jobs

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  • DCPP (Nuc) Procurement Technical Specialist, Associate

    PG&E Corporation 4.8company rating

    Remote support specialist job in Avilla Beach, CA

    Requisition ID # 169866 Job Category: Procurement / Supply Chain Job Level: Individual Contributor Business Unit: Operations - Other Work Type: Onsite Diablo Canyon Power Plant's (DCPP) mission is to safely generate clean, reliable, and affordable energy for California's hometowns. Embrace new ideas to continuously improve our plant and our work environment. Proactively learn from ourselves and others. Enrich our communities and the environment, increasing the public's trust and confidence in nuclear power. Position Summary This is an ESC represented exempt classification currently subject to collective bargaining. This associate level Procurement Technical Specialist position is the first in a progression and is responsible for procurement technical work at Diablo Canyon Power Plant (DCPP). To obtain and maintain employment, you must be able to pass a drug and alcohol screen, a security background check for unescorted access to a nuclear plant, psychological screen, and be subject to random drug and alcohol screening in fulfillment of federal requirements. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is: California Minimum: $77,268 California Maximum: $112,572 Responsibilities * Perform technical and quality reviews for the procurement of materials and services * Develop and maintain material masters * Analyze components and piece parts for safety classification * Classify Material and Services * Develop and maintain inspection plans and characteristics * Implement and perform cross-discipline review of equivalency evaluations and other engineering design documents * Create quality information records and Document Management System documents * Maintain bills of material and perform updates to the component database * May participate in an assigned Emergency Response Organization position (may be part of an on-call duty team) Qualifications Minimum: * 1 year experience in related supply chain, nuclear power, or technical knowledge if PG&E OR * 2 years' experience in the same field from another company OR * A 2-year AA Degree in a technical related discipline from an accredited curriculum in the US or the equivalent from outside the US OR * Possess one of the following Professional Industry Certifications: ISM Certified Professional in Supply Management (CPSM), ISM Certified Purchasing Manager (CPM), APICS Certified in Production and Inventory Management (CPIM), APICS Certified Supply Chain Professional (CSCP), or NCMA Certified Professional Contracts Manager (CPCM) Desired: * Ability to work with both internal and external customers/clients * Technical knowledge of mechanical, electrical or instrumentation and control material and equipment. Strong communications and analytical skills. Business computer skills such as Microsoft Office Suite Programs (emphasis on Excel, Word, and MS Project). * Working knowledge of the operation and maintenance of Motors, Controls (magnetic and variable frequency) , and protective equipment such as circuit breakers and relays.
    $77.3k-112.6k yearly 6d ago
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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Santa Maria, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $45k-65k yearly est. 60d+ ago
  • IT Technician

    Conversio Health Careers 3.7company rating

    Remote support specialist job in San Luis Obispo, CA

    Conversio Health is looking to hire an IT Technician to support our team as we provide innovative chronic condition management by serving as a key link between the patient, the physician, and the health plan. About the role The IT Technician is responsible for initial assessment and resolution of onsite and remote employee technical issues. They will monitor established security systems to notify senior technical team members of any alerts. In addition, the IT Technician will assist with provisioning new equipment and granting and removing access as required for various roles within the company. This position requires good communication, analytical, and problem-solving as well as the ability to research, resolve and escalate issues when necessary. This is an onsite position, weekdays, at our San Luis Obispo offices. Assists onsite and remote staff in resolving basic-intermediate technical problems by providing guidance regarding software and hardware problems. Resolves issues or refers more complex technical problems to CTO through a defined escalation process. Manage onsite inventory of hardware and accessories. May assist in maintaining corporate standard devices and applications. Create knowledge-based documentation, support implementation and adherence of new and/or improved standards. Provides excellent customer service to internal team members and communicates effectively with management, team leaders, and other team members within the department. Monitors appropriate Service Level Agreements in order to meet expectations. Assists with the coordination, planning, testing, and deployment of upgrades and new releases. Participates in the coordination, tracking, and reporting of software issues and data inconsistencies. Ensures technology and regulatory standards are implemented by maintaining records on repairs, downtime, changes, and updates. Assists staff with operational tasks as needed, such as user account management and email services management. Experience with SaaS administration and mobile device management platforms Brings pertinent issues to the attention of staff and communicate issues back and forth between the group(s). Requirements Skills & Experience 1 year of related IT operations work Network and desktop certification preferred Customer Service, ITIL, or Desktop Administration certifications preferred Previous experience with ticketing tool (ie. JIRA Helpdesk) preferred Ability to exercise good judgement of priorities based on customer impact and SLA's Adaptable to new technologies and processes Thorough knowledge of Windows Operating System Advanced with Office 365 administration An affinity for providing exceptional customer service Excellent communication (both oral and written), documentation, and interpersonal skills Benefits: We offer a dynamic work environment with immense opportunity to grow, competitive compensation and a comprehensive benefits package including: Medical Dental Vision Company-matched 401(k) Life insurance Short and Long Term Disability Insurance Paid Time Off About Conversio Health: Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted. California Applicants Privacy Notice Salary Description $22.00 - $30.00 DOE
    $66k-123k yearly est. 12d ago
  • Local Contract CVOR Technician - $37-41 per hour

    Host Healthcare 3.7company rating

    Remote support specialist job in Santa Maria, CA

    Host Healthcare is seeking a local contract CVOR Technologist for a local contract job in Santa Maria, California. Job Description & Requirements Specialty: CVOR Technologist Discipline: Allied Health Professional Start Date: 01/26/2026 Duration: 13 weeks 40 hours per week Shift: 10 hours, days, flexible Employment Type: Local Contract Host Healthcare Job ID #La1fVX000002WdWXYA0. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician - CVOR About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits
    $55k-100k yearly est. 4d ago
  • Facilities Systems Specialist

    Entegris 4.6company rating

    Remote support specialist job in San Luis Obispo, CA

    The Role: Our site in San Luis Obispo, CA. is seeking a Facilities Systems Specialist. The Facilities Systems Specialist plays a critical role in ensuring the operational integrity and regulatory compliance of plant-based systems. Working closely with the EHS team, this position supports safety, environmental sustainability, and facility readiness. The ideal candidate is detail-oriented, safety-conscious, and capable of responding to facility issues with urgency and professionalism. This role requires hands-on technical skills, strong documentation practices, and the ability to collaborate across departments What You'll Do: Monitor assets regarding security measures, maintain the security network, and ensure it remains functional, including daily maintenance. Act as the primary point of contact with the security/fire monitoring service. Maintain an employee roster with door access and building security, and ensure an accurate roster is prepared as part of the plant's Emergency Action Plan. Manage building access systems, including door locks, badge controls, security systems, access codes, and issuance and maintenance of door access badges. Assist the Manager, Facilities, in development of long/short range plans, conceptual designs, layout requirements, and documentation for the facility. Work with both EHS and Facilities to create sustainability opportunities. Document and report annual waste quantities, including utilities, paper, general waste, and wood-related debris. Work annually to create opportunities for water and energy consumption reductions. Ensure that fuel containers and propane tanks are certified and within specifications, and manage hydro testing as needed. Conduct monthly inspections of emergency breathing apparatus and related items, including hydro testing and refills. Manage monthly inspection, calibration, and repair of atmospheric monitors. Maintain emergency facilities equipment, including emergency lights, eye wash and shower stations, fire suppression equipment, and first aid supplies. Manage, improve, implement cameras throughout the site, work with global IT to make sure infrastructure is operational. Assist with contractor safety packets and new contractor onboarding. Coordinate with contractors on specific projects. Manage necessary inventories through purchasing software. Contribute to and lead department safety meetings and briefings. Create capital projects as needed, related to job requirements. Assist EHS with various plant issues. Be available on a 24-hour call basis to address building downtime situations as needed. Any other duties as assigned. What We Seek: Mechanical abilities for equipment service and repair. Position requires significant physical activity, including lifting, climbing, and working in confined spaces. Knowledge of Microsoft Office or equivalent (Word, Excel, PowerPoint). Knowledge of production/maintenance software (e.g., SAP). Must be able to read and write fluently in English. Ability to build strong, influential relationships and collaborate effectively with people in a variety of functions (internally and externally). Ability to assess compliance via standards and interpretations as well as to define solutions to correct deficiencies and gaps. Understanding of root cause analysis, applying effective corrective actions, and verification/validation of effectiveness. Experience in hazardous waste management and familiarity with DOT Hazardous Materials regulations is a plus. Why work at Entegris? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office. What We Offer: At Entegris, we invest in providing opportunities to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values. Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. Compensation: $77,000-$84,000/yr range with actual pay dependent on candidate overall skills for the role. Annual bonus eligibility. Progressive paid time off policy that empowers you to take the time you need to recharge. Generous 401(K) plan with an impressive employer match - fully vested. Excellent health, dental and vision insurance packages to fit your needs. Education assistance to support your learning journey. Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence. At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. Entegris does not intend to hire experienced or entry level job seekers who will need, now or in the future, Entegris sponsorship through H-1B ("H-1B lottery") #LI-DD1 ENT363
    $77k-84k yearly Auto-Apply 60d+ ago
  • Infrastructure Analyst II

    Mission Support and Test Services

    Remote support specialist job in Goleta, CA

    Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. + MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. + MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. **Responsiblities** The Information Technology Directorate is seeking a high performing individual to join our team at the Special Technologies Laboratory as an Infrastructure Analyst II. **Key Responsibilities** + Monitor the performance of network systems and the telephony infrastructure to identify any issues. + Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices. + Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures. + Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership. + Promote project and team management best practices for continuous improvement. + Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective. + Represent MSTS IT Department in a highly competent and professional manner. + Engineer solutions in response to support requests and for improving internal processing and procedures. + Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.). + Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements. + Respond to Help Desk requests to support troubleshooting of workstation and server related problems. + Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions. + Identify and report Key Performance indicators, including capacity planning. + Provide support, mentoring, training and support of other IT Infrastructure Analysts. + Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers. + Perform related work as assigned by supervisor under limited supervision. **Qualifications** + Bachelor's degree in a computer related field or equivalent with at least 2 years of related experience. + Basic knowledge of technical principles, Theories, standards, practices and procedures, including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies. + Understanding of storage technologies and concepts (e.g. RAID types, performance) are a plus. + Experience working with Windows, Linux, and Mac platforms (client and server). + Experience with virtualization and server infrastructure technologies such as VMware vSphere, Backups, Active Directory and Data Center Operations. + Strong understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies. + Restricted use of personal electronic devices while at the work place. + Advanced Technical Certifications including knowledge of Microsoft and computer platforms. + Hands on experience with VMware vSphere and other virtualization products, and with server applications in a Microsoft and Linux networked environment. + Demonstrate strong troubleshooting skills and the ability to develop strong working relationships with customer technical personnel. + Certifications: VMware certifications are a plus; Microsoft MCP, MCSE, MCITP, or MCTS certification(s) is a plus; CompTIA Network+ or higher certification is a plus; CompTIA A+ or higher certification is aplus; and CompTIA Security or higher certification is a plus. + The primary work location will be at the Special Technologies Laboratory (STL) located in Santa Barbara, CA. + Work schedule for this position will be 4/10's, Monday - Thursday (subject to change). + Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work. + Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. + Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 (**************************************************************************************** , "Personnel Security". If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. **Department of Energy Q Clearance** (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 (*************************************************************************************************************** , "Workplace Substance Abuse Programs at DOE Sites," will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 (************************************************************************************ , "Counterintelligence Evaluation Program." MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is: **$36.11 - $54.17.** Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
    $36.1-54.2 hourly 43d ago
  • Level III IT Technical Support Specialist

    Kinaras Solutions Inc.

    Remote support specialist job in Lompoc, CA

    Job DescriptionLevel III Technical Support SpecialistLocation: Vandenberg Space Force Base, CA Clearance: Active DoD Secret Clearance Employment Type: Full-Time, On-site Position Overview:Kinaras Solutions is seeking pre-award, an experienced and technically proficient Level III Technical Support Specialist to provide senior-level, mission-critical support for the Safety Analysis System (SAS) environments-both classified and unclassified-at Vandenberg Space Force Base. The successful candidate will serve as a subject matter expert for advanced troubleshooting, security compliance, and the operation and maintenance of SAS network infrastructure, collaborating closely with Government security stakeholders.Key Responsibilities: Serve as the SME for advanced diagnostics and resolution of complex hardware, software, and network incidents across SAS and SAS-C. Lead system patching, software updates, and security remediation in compliance with Government change management guidelines. Manage user and privileged accounts, permission changes, and support periodic recertifications and audits. Perform vulnerability assessments, assist with ATO/RMF tasks, implement NIST 800-53 controls, and maintain security documentation. Guide and mentor Level I/II staff, providing escalation support and ensuring rigorous completion of technical tasks. Maintain and update system documentation, diagrams, and procedures; prepare incident reports and technical summaries as required. Support backups, COOP/DR testing, and ensure mission-critical data resilience. Foster proactive collaboration with ISSMs, system owners, and technical teams to further enhance the security posture of SAS. Participate as needed in after-hours or surge operations. Required Qualifications: Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). 5+ years of progressive technical support experience, including 2 years in federal or DoD environments. DoD 8570 compliant certification (e.g., CompTIA Security+, CASP+, or CISSP). Expertise in Windows/Linux server administration, Active Directory, virtualization, and advanced network troubleshooting. Demonstrated experience with incident management, vulnerability tools, and NIST/RMF standards. Active DoD Secret clearance (or ability to obtain and maintain). Excellent leadership, communications, and documentation skills. U.S. Citizenship required. Equal Opportunity Employer Disclosure: Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact ***********************. Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required. Powered by JazzHR gv CZZqsgN5
    $46k-71k yearly est. 12d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Remote support specialist job in Santa Maria, CA

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $17.64 - $26.49 As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $17.6-26.5 hourly Auto-Apply 21d ago
  • Community Based Support Professional - Santa Barbara

    People Creating Success

    Remote support specialist job in Goleta, CA

    FADE Associate (Facilitating Alternative Day Environments) 💼 Part-Time | $20.00/hour 🕒 Flexible hours: 15-35 hours/week 🎊💵 $500 sign on bonus! 💵🎊 At People Creating Success (PCS) , we believe that inclusion, dignity, and joy should be part of everyone's day. As a FADE Associate , you'll work one-on-one with adults with developmental disabilities, helping them build skills, confidence, and connections through community-based activities . 🌟 What You'll Do: Support individuals in volunteering, attending events , and exploring their community. Encourage and model independent living skills and personal growth. Help people meet their goals while having fun and staying active. Be a dependable, positive presence in someone's day-to-day life. ✅ What We're Looking For: A compassionate, people-oriented mindset -you enjoy helping others succeed. A valid driver's license and reliable vehicle (required). CPR/First Aid certification and behavior support experience are a plus (training available). Flexibility, patience, and a passion for inclusion. 💙 Why Join PCS? $20/hour + mileage reimbursement $500 sign on bonus! $10/month cell phone stipend Sick leave and retirement plan Health benefits and PTO available if you transition into full-time A supportive team that values purpose, creativity, and connection 🧭 About PCS For over 20 years, People Creating Success has been a leader in providing Supported Living, Independent Living, and Day Services for adults with developmental disabilities. Our mission is rooted in person-centered thinking , community inclusion, and the belief that every person deserves to live a full, self-directed life. ✨ Ready to Make an Impact? Apply today and become part of a passionate, purpose-driven team that's changing lives-one meaningful day at a time.🌐 Learn more at ********************
    $20 hourly Auto-Apply 11d ago
  • IT Technician (Field)

    Cal Tech Services 3.9company rating

    Remote support specialist job in Santa Maria, CA

    Benefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities Job SummaryWe are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Maintain computer hardware in working order Set up employee workstations (computers, printers, routers, etc) Install and configure software Train colleagues in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems Maintain optimized local network Qualifications A bachelor's degree in Computer Science or a related field is preferred Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security Compensation: $25.00 - $30.00 per hour Cal Tech Services Inc- offers the products and services companies throughout North America need to reach full potential. Whether you need an on-demand workforce or information technology services, we can help you keep your company competitive in today's market. Contact us today to learn how we can help you get a step ahead of the competition!
    $25-30 hourly Auto-Apply 60d+ ago
  • Desktop Support in Goleta, California

    Desktop & Depot Support

    Remote support specialist job in Goleta, CA

    Job DescriptionDescription: Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Goleta, California. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements: Must be within driving distance of Goleta, California, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
    $36k-58k yearly est. 23d ago
  • Bilingual (English/Spanish) Senior Survey/Support Analyst

    Strategic Healthcare Programs LLC 4.4company rating

    Remote support specialist job in Goleta, CA

    Strategic Healthcare Programs (SHP) is a leader in analytics and performance management solutions serving the post-acute market. We are an industry leader in helping Home Health, Hospice, and Skilled Nursing providers improve their financial and quality performance while complying with many regulatory requirements Additionally, we connect the post-acute world to the broader provider markets to allow for optimal management across the continuum of care. The Bilingual (English/Spanish) Senior Survey/Support Analyst's primary function is to field and return calls from respondents/patients/caregivers and answers questions they may have about the survey that was sent to them by SHP. Detailed understanding of the materials, precise call notation and courteous phone etiquette is expected. This is a full-time in-office position, Monday - Friday. Duties and Responsibilities: * Receive inbound calls or place outbound calls to respondents/patients/caregivers * Manually enter data using excel and other software. * Visual review of on-screen material for quality and compliance * Mail handling, including opening and extracting envelope contents. * Scanning of surveys along with documentation. * Edit returned surveys and Quality Assurance of imported data. * Operation of a PC and a scanner for data input and review * Maintain an acceptable level of work quality Knowledge, Skills, Abilities, Languages and Experience: * Able to follow specific instructions and procedures without deviation * Excellent attention to detail * Good phone skills (helpful, clear, direct, patient, and courteous) * Proficient in core computer skills (Excel, Word, etc.) * Able to lift up to 30 lbs. * Able to push and pull 65-gallon shred containers on wheels, weighing up to 300 lbs. * Able to push and pull mail carts on wheels, weighing up to 400 lbs. * Minimum of one year of telephone support or similar experience. * Fluent Foreign Language Skills. Must be fluent in both English and Spanish. * Multilingual a plus. Pay: $24.00 - $25.00. per hour, depending upon experience. Benefits We value work/life balance. We offer comprehensive health benefits, a 401(k) plan with a company match, an employee stock purchase plan, vacation time, sick time, and paid holidays. This position is not eligible for immigration sponsorship.
    $24-25 hourly 7d ago
  • Bilingual (English/Spanish) Senior Survey/Support Analyst

    SHP 3.1company rating

    Remote support specialist job in Goleta, CA

    Strategic Healthcare Programs (SHP) is a leader in analytics and performance management solutions serving the post-acute market. We are an industry leader in helping Home Health, Hospice, and Skilled Nursing providers improve their financial and quality performance while complying with many regulatory requirements Additionally, we connect the post-acute world to the broader provider markets to allow for optimal management across the continuum of care. The Bilingual (English/Spanish) Senior Survey/Support Analyst's primary function is to field and return calls from respondents/patients/caregivers and answers questions they may have about the survey that was sent to them by SHP. Detailed understanding of the materials, precise call notation and courteous phone etiquette is expected. This is a full-time in-office position, Monday - Friday. Duties and Responsibilities: Receive inbound calls or place outbound calls to respondents/patients/caregivers Manually enter data using excel and other software. Visual review of on-screen material for quality and compliance Mail handling, including opening and extracting envelope contents. Scanning of surveys along with documentation. Edit returned surveys and Quality Assurance of imported data. Operation of a PC and a scanner for data input and review Maintain an acceptable level of work quality Knowledge, Skills, Abilities, Languages and Experience: Able to follow specific instructions and procedures without deviation Excellent attention to detail Good phone skills (helpful, clear, direct, patient, and courteous) Proficient in core computer skills (Excel, Word, etc.) Able to lift up to 30 lbs. Able to push and pull 65-gallon shred containers on wheels, weighing up to 300 lbs. Able to push and pull mail carts on wheels, weighing up to 400 lbs. Minimum of one year of telephone support or similar experience. Fluent Foreign Language Skills. Must be fluent in both English and Spanish. Multilingual a plus. Pay: $24.00 - $25.00. per hour, depending upon experience. Benefits We value work/life balance. We offer comprehensive health benefits, a 401(k) plan with a company match, an employee stock purchase plan, vacation time, sick time, and paid holidays. This position is not eligible for immigration sponsorship. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $24-25 hourly 7d ago
  • Support Specialist - North County, Bilingual Preferred

    The Family Care Network Inc. 4.0company rating

    Remote support specialist job in Atascadero, CA

    Job DescriptionSalary: $22.00 - $39.00 DOE Family Care Network, Inc. (FCNI) is a mission-driven nonprofit serving children, youth, adults, and families across San Luis Obispo and Northern Santa Barbara Counties. Our team works collaboratively with local county and community-based agencies to provide compassionate, trauma-informed services; including evidence-based mental health treatment, case management, housing and homelessness support, and family-based interventions across Child Welfare, Behavioral Health, and Juvenile Justice systems of careas well as support for individuals and families experiencing complex challenges who fall outside of these social services. Our staff is at the heart of our mission. As a team-oriented group of passionate, dedicated professionals, we're committed to ensuring Hope, Stability, Support, and Empowerment to every individual entrusted into our care. Every day, we strive to help individuals overcome barriers, heal from trauma, and build the skills and relationships they need to thrivenot only strengthening individuals and families but our broader Central Coast community. The Support Specialist will work collaboratively with clients, client families, and other healthcare professionals to develop and implement personalized case plans and treatment plans, as well as implement behavior intervention plans in various settings, including homes, schools, and the community. The primary responsibility is to promote client well-being and independence by teaching coping skills, offering emotional support, encouragement, and practical life development. Working under the guidance and direction of the Social Worker/Therapist, the Support Specialist is an essential member of the treatment team and helps create a supportive and empowering environment for the client/family. Location: Remote (see below for remote provisions) Employees living outside a 50-mile radius of the San Luis Obispo Main Office (SLO) will be assigned the nearest FCNI office for in-office workdays. Direct Service Employees are classified as Remote, as their primary worksite is considered their home. Employees are still required to attend all meetings, supervision and client meetings in-person. Includes one weekend day (Saturday or Sunday) per week Anticipated start date: January 20, 2025 COMPENSATION Pay Range: Support Specialist I: $22.00 - $33.00 per hour Support Specialist II (MHRS): $26.00 - $39.00 per hour Full Time, Non-Exempt classification per FLSA Spanish Bilingual differential - 10% increase on the employee's hourly base rate of pay Additional compensation for participating in after hours on-call Mileage reimbursement $0.725cents per mile BENEFITS Eligible to enroll into benefits on the 1st of the month following employee's first day of employment. These are all high quality and comprehensive plans. FCNI will cover 75% of employee's premium and 60% of employee's dependents premium on the primary plan offered-Cigna PPO Health Benefit, Vision and Dental PPO. FSA plans available 403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match. Eligibility provisions apply. 13paid holidays annually 17 days of PTO accrued annually (increases after 3 years of service) Clinical supervision for BBS licensure Reimbursement for fees associated with registering and maintaining the professional licenses required of the position (such as BBS licensing fees) FCNI provides free CEU courses for maintaining ongoing education requirements for professional licensure EDUCATION AND EXPERIENCE Support Specialist I: Associate degree required, Bachelor's degree in Social Work, Psychology, or a related field preferred. Direct experience in a Behavioral Health or Social Services setting such as outpatient clinics, facilitates and/or related community-based organizations facilities, and/or related community-based organizations Support Specialist II (MHRS): Associate degree required and six (6) years full-time equivalent experience in a Behavioral Health setting as a specialist in the fields of physical restoration, social adjustment, or vocational adjustment OR Bachelor's degree in Social Work, Psychology, or a related field preferred and four (4) years full-time equivalent experience in a Behavioral Health setting as a specialist in the fields of physical restoration, social adjustment, or vocational adjustment Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools Excellent communication skills (verbal, written, and interpersonal) Excellent time management, organizational and multi-tasking skills High level of accuracy and attention to detail Ability to maintain discretion and confidentiality with sensitive information RESPONSIBILITIES Provide direct behavioral support, utilize evidence-based interventions, transfer skills to client/families, and use strategies to reinforce new behaviors including modeling and prompting. Teach life skills including daily living activities, such as personal hygiene, meal preparation, medication management, and other life tasks, as needed. Provide psychoeducation on mental health and substance use topics, such as symptom management, relapse prevention, and developing healthy coping skills. Engage clients in meaningful activities and social interactions to promote mental and emotional well-being, including providing transportation and/or accompanying clients as needed to access community resources and support services. Provide guidance and support in the utilization of coping strategies for managing crisis situations, including risk assessment and safety planning. Provide training and support to families, caregivers, and other stakeholders as they implement behavior management strategies and techniques. Reinforce team collaboration and support team members in identifying strengths and needs. Monitor client progress and adjust plans as needed to ensure that interventions are effective, and goals are being met. Equal Employment Opportunity FCNI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, age, veteran status, disability, genetics, or any other characteristic protected by law. In addition to federal law requirements, FCNI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $22-39 hourly 18d ago
  • Network Administrator

    Rantec Power Systems Inc.

    Remote support specialist job in Los Osos, CA

    Rantec is hiring a Network Administrator! Come join our team! Based in Los Osos, California, located along California's scenic Central Pacific coastline, Rantec offers many outstanding benefits, the following are a few: * Competitive wages * Great benefits - i.e. Medical (PPO, HSA), Dental, Vision, Flexible Spending Accounts * Vacation - 2 weeks to start * Holidays, Paid Time Off and Paid Sick Leave * Tuition Assistance * 401K with matching up to 6% * Years of Service Awards. * We have every other Friday off as we are on the 9/80 schedule * Free catered lunch on the Friday/payday that we work. Rantec is located in Los Osos, California is an upper-tier designer and manufacturer of power supplies for the military and aerospace markets. We are an engineering-based company, with expertise in all aspects of power supply design, manufacturing and test. Position Summary Responsible for the design, administration, and support of the Company's multi-site IT infrastructure, ensuring system reliability, data security, and compliance with regulatory standards. Essential Duties and Responsibilities * Perform a wide range of computer and server administration duties including planning, installation, maintenance, upgrades, troubleshooting, and widespread support. * Lead and support network refresh projects, including the replacement of switches, wireless systems, and related network hardware. * Administer and support cloud-based solutions such as Office 365. * Perform proactive network monitoring, performance tuning, and troubleshooting to ensure high availability and reliability. * Support and design SharePoint file shares and lightweight site design. * Evaluate, test, and deploy new server hardware and applications. * Work with enterprise stakeholders to recommend innovative solutions. * Interface with vendors to procure and maintain IT infrastructure. * Maintain accurate network documentation including topology diagrams, asset inventories, addressing schemes, and configuration records. * Identify and create information technology policies and procedures. * Document IT processes and create comprehensive physical and logical data flow diagrams. * Provide off-hours and weekend support when needed. * Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. * Prepare users by designing and conducting training programs. * Ability to work flexible hours and/or different shifts, if needed. * Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and Federal Regulations. * As the Company's success relies on the productivity of our team and adherence to customer product schedules, an essential function of this position is the ability to arrive to work on-time, and work each day, as scheduled. * Perform other duties as assigned. Education and Experience * BS Degree in Computer Science, Information Technology, Networking or related work experience. * 5 years of experience in Computer Network Administration preferred. * Possess various certifications of the following: CompTIA A+, CompTIA Network+, CompTIA Server+, CCNA and MCSE. * Knowledge and experience in industry best practices for configuring and monitoring servers, endpoints, IOT devices, and authentication schemes with emphasis on information security and compliance. * Strong technical aptitude, complex problem solving, critical thinking, and oral and written communication skills. * 5 years working in CISCO networking environments preferred. * Strong understanding of network infrastructure design, planning, and support. * Experience in configuration and administration of firewalls (Palo Alto preferred). * Willingness and ability to learn new skills, share with others, and apply skills as needed. * Ability to maintain confidentiality with sensitive external and internal information. * Ability to function successfully in both team and independent work environments. * Experience working with CMMC compliance controls is highly desirable. * Follow cyber security advisories and mitigate cyber risks on Company systems. Salary Range: $80,000 - $125,000 Annual Click on this link to read Rantec's Privacy Policy Rantec is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. Rantec will consider requests for reasonable accommodation from applicants with disabilities or sincerely held religious beliefs. If you require accommodation during the application process, please contact [email protected].
    $80k-125k yearly 31d ago
  • IT Technician

    Community Action Partnership of San Luis Obispo 3.5company rating

    Remote support specialist job in San Luis Obispo, CA

    Under the general direction of the IT Operations Manager, performs a variety of technology tasks supporting CAPSLO's mission by ensuring staff receive prompt IT support and assists in repairing, maintaining, upgrading, and installing computers and related peripheral equipment to all CAPSLO employees in all counties. Performs diagnostic testing to determine source of problems and makes necessary repairs. Efficiently handles installation of new systems and equipment. Keeps detailed and accurate records of all work performed. Qualifications: High School Diploma. Level I: Combination of related experience, education, or certification equivalent to one year. Level II: Combination of related experience, education, or certification equivalent to three years. Operational knowledge of Microsoft Windows OS and Microsoft Office Suite. Must be able to install/configure/troubleshoot OS. Basic understanding of network protocols and standard practices. Knowledge of Microsoft Server Administration and Active Directory. As an IT Technician You Will: Install, configure, and troubleshoot office and server computer hardware and software. Provide network security and ensure protection from viruses and corrupt data. Offer hardware and software technical assistance to staff. Assist with the planning, design, research, and acquisition of new or upgraded hardware and software systems. Provide general Helpdesk support for agency-wide desktops, laptops, and all computer-related equipment. Maintain formalized documentation of IT-related goods, services, facilities, and more. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. To view the full job description and requirements click HERE.
    $43k-57k yearly est. 9d ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Remote support specialist job in Goleta, CA

    Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly Auto-Apply 11d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in San Luis Obispo, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $45k-66k yearly est. 60d+ ago
  • Network Administrator

    Rantec Power Systems, Inc.

    Remote support specialist job in Los Osos, CA

    Job Description Rantec is hiring a Network Administrator! Come join our team! Based in Los Osos, California, located along California's scenic Central Pacific coastline, Rantec offers many outstanding benefits, the following are a few: Competitive wages Great benefits - i.e. Medical (PPO, HSA), Dental, Vision, Flexible Spending Accounts Vacation - 2 weeks to start Holidays, Paid Time Off and Paid Sick Leave Tuition Assistance 401K with matching up to 6% Years of Service Awards. We have every other Friday off as we are on the 9/80 schedule Free catered lunch on the Friday/payday that we work. Rantec is located in Los Osos, California is an upper-tier designer and manufacturer of power supplies for the military and aerospace markets. We are an engineering-based company, with expertise in all aspects of power supply design, manufacturing and test. Position Summary Responsible for the design, administration, and support of the Company's multi-site IT infrastructure, ensuring system reliability, data security, and compliance with regulatory standards. Essential Duties and Responsibilities Perform a wide range of computer and server administration duties including planning, installation, maintenance, upgrades, troubleshooting, and widespread support. Lead and support network refresh projects, including the replacement of switches, wireless systems, and related network hardware. Administer and support cloud-based solutions such as Office 365. Perform proactive network monitoring, performance tuning, and troubleshooting to ensure high availability and reliability. Support and design SharePoint file shares and lightweight site design. Evaluate, test, and deploy new server hardware and applications. Work with enterprise stakeholders to recommend innovative solutions. Interface with vendors to procure and maintain IT infrastructure. Maintain accurate network documentation including topology diagrams, asset inventories, addressing schemes, and configuration records. Identify and create information technology policies and procedures. Document IT processes and create comprehensive physical and logical data flow diagrams. Provide off-hours and weekend support when needed. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Prepare users by designing and conducting training programs. Ability to work flexible hours and/or different shifts, if needed. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and Federal Regulations. As the Company's success relies on the productivity of our team and adherence to customer product schedules, an essential function of this position is the ability to arrive to work on-time, and work each day, as scheduled. Perform other duties as assigned. Education and Experience BS Degree in Computer Science, Information Technology, Networking or related work experience. 5 years of experience in Computer Network Administration preferred. Possess various certifications of the following: CompTIA A+, CompTIA Network+, CompTIA Server+, CCNA and MCSE. Knowledge and experience in industry best practices for configuring and monitoring servers, endpoints, IOT devices, and authentication schemes with emphasis on information security and compliance. Strong technical aptitude, complex problem solving, critical thinking, and oral and written communication skills. 5 years working in CISCO networking environments preferred. Strong understanding of network infrastructure design, planning, and support. Experience in configuration and administration of firewalls (Palo Alto preferred). Willingness and ability to learn new skills, share with others, and apply skills as needed. Ability to maintain confidentiality with sensitive external and internal information. Ability to function successfully in both team and independent work environments. Experience working with CMMC compliance controls is highly desirable. Follow cyber security advisories and mitigate cyber risks on Company systems. Salary Range: $80,000 - $125,000 Annual Click on this link to read Rantec's Privacy Policy Rantec is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. Rantec will consider requests for reasonable accommodation from applicants with disabilities or sincerely held religious beliefs. If you require accommodation during the application process, please contact *************. Powered by JazzHR 5q6fDZLcJn
    $80k-125k yearly 3d ago
  • Support Specialist - North County, Bilingual Preferred

    The Family Care Network Inc. 4.0company rating

    Remote support specialist job in Atascadero, CA

    Family Care Network, Inc. (FCNI) is a mission-driven nonprofit serving children, youth, adults, and families across San Luis Obispo and Northern Santa Barbara Counties. Our team works collaboratively with local county and community-based agencies to provide compassionate, trauma-informed services; including evidence-based mental health treatment, case management, housing and homelessness support, and family-based interventions across Child Welfare, Behavioral Health, and Juvenile Justice systems of care-as well as support for individuals and families experiencing complex challenges who fall outside of these social services. Our staff is at the heart of our mission. As a team-oriented group of passionate, dedicated professionals, we're committed to ensuring Hope, Stability, Support, and Empowerment to every individual entrusted into our care. Every day, we strive to help individuals overcome barriers, heal from trauma, and build the skills and relationships they need to thrive-not only strengthening individuals and families but our broader Central Coast community. The Support Specialist will work collaboratively with clients, client families, and other healthcare professionals to develop and implement personalized case plans and treatment plans, as well as implement behavior intervention plans in various settings, including homes, schools, and the community. The primary responsibility is to promote client well-being and independence by teaching coping skills, offering emotional support, encouragement, and practical life development. Working under the guidance and direction of the Social Worker/Therapist, the Support Specialist is an essential member of the treatment team and helps create a supportive and empowering environment for the client/family. Location: Remote (see below for remote provisions) Employees living outside a 50-mile radius of the San Luis Obispo Main Office (SLO) will be assigned the nearest FCNI office for in-office workdays. Direct Service Employees are classified as Remote, as their primary worksite is considered their home. Employees are still required to attend all meetings, supervision and client meetings in-person. Includes one weekend day (Saturday or Sunday) per week Anticipated start date: January 20, 2025 COMPENSATION Pay Range: Support Specialist I: $22.00 - $33.00 per hour Support Specialist II (MHRS): $26.00 - $39.00 per hour Full Time, Non-Exempt classification per FLSA Spanish Bilingual differential - 10% increase on the employee's hourly base rate of pay Additional compensation for participating in after hours on-call Mileage reimbursement $0.725 cents per mile BENEFITS Eligible to enroll into benefits on the 1st of the month following employee's first day of employment. These are all high quality and comprehensive plans. FCNI will cover 75% of employee's premium and 60% of employee's dependent's premium on the primary plan offered-Cigna PPO Health Benefit, Vision and Dental PPO. FSA plans available 403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match. Eligibility provisions apply. 13 paid holidays annually 17 days of PTO accrued annually (increases after 3 years of service) Clinical supervision for BBS licensure Reimbursement for fees associated with registering and maintaining the professional licenses required of the position (such as BBS licensing fees) FCNI provides free CEU courses for maintaining ongoing education requirements for professional licensure EDUCATION AND EXPERIENCE Support Specialist I: Associate degree required, Bachelor's degree in Social Work, Psychology, or a related field preferred. Direct experience in a Behavioral Health or Social Services setting such as outpatient clinics, facilitates and/or related community-based organizations facilities, and/or related community-based organizations Support Specialist II (MHRS): Associate degree required and six (6) years full-time equivalent experience in a Behavioral Health setting as a specialist in the fields of physical restoration, social adjustment, or vocational adjustment OR Bachelor's degree in Social Work, Psychology, or a related field preferred and four (4) years full-time equivalent experience in a Behavioral Health setting as a specialist in the fields of physical restoration, social adjustment, or vocational adjustment Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools Excellent communication skills (verbal, written, and interpersonal) Excellent time management, organizational and multi-tasking skills High level of accuracy and attention to detail Ability to maintain discretion and confidentiality with sensitive information RESPONSIBILITIES Provide direct behavioral support, utilize evidence-based interventions, transfer skills to client/families, and use strategies to reinforce new behaviors including modeling and prompting. Teach life skills including daily living activities, such as personal hygiene, meal preparation, medication management, and other life tasks, as needed. Provide psychoeducation on mental health and substance use topics, such as symptom management, relapse prevention, and developing healthy coping skills. Engage clients in meaningful activities and social interactions to promote mental and emotional well-being, including providing transportation and/or accompanying clients as needed to access community resources and support services. Provide guidance and support in the utilization of coping strategies for managing crisis situations, including risk assessment and safety planning. Provide training and support to families, caregivers, and other stakeholders as they implement behavior management strategies and techniques. Reinforce team collaboration and support team members in identifying strengths and needs. Monitor client progress and adjust plans as needed to ensure that interventions are effective, and goals are being met. Equal Employment Opportunity FCNI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, age, veteran status, disability, genetics, or any other characteristic protected by law. In addition to federal law requirements, FCNI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $22-33 hourly 35d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Santa Maria, CA?

The average remote support specialist in Santa Maria, CA earns between $38,000 and $93,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Santa Maria, CA

$59,000
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