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Remote support specialist jobs in Terre Haute, IN

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  • IT Support Specialist

    Kratos Defense and Security 4.8company rating

    Remote support specialist job in Crane, IN

    Medical, Dental & Vision Insurance CoverageLife/ADD & Short/Long Term Disability Insurance 401(k) Savings PlanEmployee Stock Purchase Plan (ESPP) Paid Time-Off (PTO) HolidaysEducation Reimbursement
    $57k-73k yearly est. 51d ago
  • Biomedical Technician / Equipment Support Specialist - Information Systems

    Blue Water Thinking

    Remote support specialist job in Danville, IL

    Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $75,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge
    $75k-90k yearly 11d ago
  • Sr Operations Support Representative

    American Water 4.8company rating

    Remote support specialist job in Terre Haute, IN

    Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. American Water is currently seeking a Sr Operations Support Rep to join our Terre Haute team! In this role you will perform a variety of advanced administrative duties in support of the operations of water treatment and distribution systems. Primary Role Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance. Key Accountabilities Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits. Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers (30%) Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems (30%) Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Advantex and Orcom. Compiles and reviews numerous essential reports on a daily/weekly/monthly basis (30%) Performs other duties as assigned (10%) Knowledge/Skills Advanced knowledge of office procedures Advanced math knowledge Advanced knowledge of water distribution systems and water and wastewater field operations Advanced working knowledge of computer programs Advanced knowledge of network and maintenance related issues. Advanced knowledge of company billing guidelines and state billing regulations. Experience/Education High School Diploma or GED required. Minimum of 2 - 5 years related clerical experience required Travel Requirements None or minimal travel Other Competencies Champions safety CollaboratesCultivates innovation Customer obsessed Drives ResultsNimble learning Join American Water...We Keep Life Flowing™ American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
    $41k-60k yearly est. 30d ago
  • Operations Support Analyst (Secret Clearance Required)

    American Technologies, Inc. 4.5company rating

    Remote support specialist job in Crane, IN

    Requirements with limited local travel required Operational & Logistical Support Coordinate meetings, events, presentations, and briefing materials. Manage information dissemination, correspondence, metrics, and asset tracking. Maintain distribution lists and support communications across the organization. Documentation, Records & Data Management Maintain document repositories, inventories, and controlled records. Support full data lifecycle activities: creation, input, validation, analysis, storage, transfer. Conduct data integrity reviews, create/update data dictionaries, and manage data calls. Generate reports, analytics, and imports/exports using Government and non-Government systems. Provide administrative support for collaboration and document management tools (libraries, lists, site collections). Facility & Safety Support Serve as POC with Public Works/NAVFAC; track facility issues in MAXIMO/ARCHIBUS. Maintain safety postings, rosters, and bulletin boards; support ESAMS updates. Serve as alternate Building Fire Warden and maintain building EAPs and occupant lists. Quality & Continuous Improvement Support ISO 9001 quality program efforts and Crane Management System requirements. Help develop, maintain, and track controlled documents, quality metrics, audits, and corrective actions. Participate in improvement initiatives using PDCA and other process-improvement methods. Risk Management Support Assist in scheduling risk reviews, developing documentation, capturing notes, and maintaining risk information using the OPS Center or other tools. Qualifications Bachelor's degree 5+ years of experience supporting senior-level staff or federal government Secret level DoD clearance Experience with collaboration and data management tools such as SharePoint, Teams, OneDrive, or similar platforms Excellent written and verbal communication skills, especially regarding documentation and reporting Demonstrated ability to work independently, manage competing priorities, and support multiple stakeholders Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Desired Skills: · Understanding of ISO 9001 standards, quality programs, or continuous improvement methodologies · Strong analytical skills with the ability to collect, interpret, and present data · Ability to develop, configure, and format Power BI dashboards, Power Apps solutions, and other software/tools used for data and information management Benefits: The ATSI benefits package includes: · Direct Deposits & Allotments · 11 Paid Federal Holidays · Vacation & Sick leave · Medical, Dental, Vision, and Prescription Insurance · Virtual Doctor Visit Program for Employees & Dependents - unlimited number of visits at no cost · Company Paid Short-Term and Long-Term Disability Insurance · Company Paid Basic Life and AD&D Insurance · Company Paid Parking and/or Transit · Voluntary Life Insurance Program · Flexible Spending Plans for healthcare, dependent care, & transportation · Employee Assistance Program (EAP) · Travel Assistance Program · Education Reimbursement Program · Pet Insurance · AFLAC · Grocery Delivery Service Fee Reimbursement · 401(k) plan with company match and profit share options ATSI is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other status protected by applicable law.
    $51k-69k yearly est. 20d ago
  • Direct Support Lead

    Brightspring Health Services

    Remote support specialist job in Terre Haute, IN

    Job Description Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care. If you want to make an impact by helping people live their best life, read more below and apply today! Responsibilities Collects and reports management information to ensure continuous evaluation and improvement of operations Works to create a positive work environment and proper deployment of direct care workers Reports safety and maintenance concerns as needed and Addresses and corrects health, safety, and environmental concerns Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources Completes all required documentation in a timely manner Monitors the budgets and finances of the person (s) served Coaches and mentors support staff and attends and participates in announced meetings Successfully completes all necessary training in a timely manner Other duties as assigned Qualifications Experience in providing services and supports to individuals with intellectual and developmental disabilities, or related disorders preferred Minimum age requirement is 18 years Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company Capable of working responsibly with highly confidential information Must be able to work independently as well as part of a team Must meet all agency requirements for pre-employment as required by Company and/or State regulations High school diploma or General Education Diploma. Exceptions to educational requirements must comply with state law and regulations Valid driver's license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier (as applicable per program requirements)
    $66k-93k yearly est. 22d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Remote support specialist job in Terre Haute, IN

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $53k-71k yearly est. Auto-Apply 60d+ ago
  • Help Desk Technician II

    Longview Capital Corporation

    Remote support specialist job in Newman, IL

    Job Details Experienced Longview Capital Corporation - NEWMAN, IL Full Time $54500.00 - $67000.00 Salary Up to 50% DayDescription Longview Capital Corporation is looking for dependable, energetic, and motivated individuals to join our team. Longview Capital Corporation is a community-focused Holding Company that provides financial services through subsidiary institutions dedicated to providing personalized banking solutions to individuals and businesses across central Illinois. Longview Capital Corporation's goal is to employ people who are interested in Rural America. Job Summary: The Tier 2 Help Desk Technician provides advanced technical support to resolve complex IT-related issues escalated from Tier 1 support. This role involves troubleshooting hardware, software, and network problems, ensuring minimal downtime and optimal user experience. Key Responsibilities: User Support: Respond to and resolve escalated technical issues from Tier 1 support. Troubleshooting: Diagnose and troubleshoot computer hardware, software, and network problems. Incident Management: Manage and update support requests and incidents in the company's ticketing system. Track progress and ensure timely resolution, keeping users informed on the status of their issues. Collaboration: Work with other IT staff for advanced problem resolution. Hardware Setup: Install, configure, and maintain operating systems and applications. Technical Documentation: Document solutions and create knowledge base articles for recurring issues. User Training: Provide remote and on-site support as needed. Security Support: Ensure compliance with security and data protection policies. Qualifications Required Skills & Qualifications: Education: Associate degree in IT or related field required. Experience: 2+ years of experience in IT support or help desk environment required. Strong knowledge of Windows and common enterprise applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP) is required. Excellent problem-solving and communication skills, both written and verbal. Ability to work independently and in a team environment. Work Environment: Full-time position, standard business hours with occasional on-call duties. Typically office-based, though remote support may be required for some users. Occasional travel to other office locations may be necessary. Office location is negotiable. Options include any of our buildings within our footprint that has available space. Physical Requirements: Ability to sit or stand for long periods. Occasional lifting (up to 25 pounds) for hardware setups or maintenance. Benefits: Holiday Pay, Paid Parental Leave, Paid Time Off, Insurance: (not limited to) medical, vision, dental, logo apparel credit, 401k match Salary: commensurate on experience
    $54.5k-67k yearly 28d ago
  • Tier 3 IT Support Specialist

    Indiana State University 3.8company rating

    Remote support specialist job in Terre Haute, IN

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position. The review of applications will begion on November 21, 2025 and will continue until the position is filled. Position Details Position Details About the Institution Indiana State University is a Tier 2 national University with a Carnegie classification of doctoral/research. Nationally ranked and accredited, we are in Terre Haute, IN and have been recognized by the Princeton Review and the Wall Street Journal among the best universities in the Midwest. Indiana State is one of the most diverse college campuses in Indiana and home to a welcoming community of students, faculty, and staff representing nearly every U.S. state and 36 countries around the world. Our beautiful, active, pedestrian-friendly campus is located within walking distance of local shops, restaurants, and activities in Terre Haute's historic downtown district. Situated near the Indiana-Illinois border, we are located 70 miles southwest of Indianapolis and within a few hours of major metropolitan centers in St. Louis, Chicago, and Louisville. On campus, there are 160 student-run organizations, an expansive Student Recreation Center, a Performing Arts Series, and University Speakers Series, among other attractions. Indiana State Athletics, known as the "Fighting Sycamores," fields 15 NCAA Division I athletic teams in the Missouri Valley Conference. Ranked nationally for social mobility, Indiana State University transforms the lives of our students through experiential learning, community engagement, and career readiness, serving as a dynamic educational partner for businesses and industries throughout the Midwest. Our faculty provide instruction in small class sizes that provide opportunities for personalized instruction and feedback. Indiana State supports and recognizes faculty research and scholarship, providing an internal grants resource pool and other forms of support, and awarding faculty research honors each spring. Indiana State University is a place of belonging where students, faculty, and staff learn, thrive, and grow together. Indiana State University is an equal opportunity employer, and we are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our employment application process. Comments to Applicants Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position. The review of applications will begion on November 21, 2025 and will continue until the position is filled. Job Title Tier 3 IT Support Specialist Department Office of Information Technology Work Schedule Monday - Friday 8:00am - 4:30pm Additional hours may be required. This is a fully on campus position. Notice of Vacancy Number 25-00283 Desired Start Date 11/11/2025 Open Date 11/14/2025 Close Date Open Until Filled Yes Job Category Staff-Exempt Professional Job Type Staff - Full-Time Pay Grade 11 Hourly Rate or Salary Range Commensurate with Experience Benefits Associated with this Position * Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage. * Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date. * TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose. * TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days. * Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years. * Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters. * Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation. * Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year Optional Benefits * Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children. * Voluntary Vision Plan: May enroll within the first 31 days of employment date. Job Summary/Basic Function The role involves resolving complex issues escalated from the Tier 2 support team and completing assigned tickets efficiently. The candidate will maintain technical proficiency in ISU enterprise systems, disseminate knowledge among the customer support team, and assign applications and permissions to users using centralized application management tools. Additionally, the role includes assisting MDM administrators with testing and deploying new system configurations and applications, collaborating with system administrators to identify and implement long-term solutions for recurring issues, and investigating new technology and software for use by faculty, students, and staff. Other duties may be assigned as needed. Specific Responsibilities Address and resolve advanced technical problems escalated from the Tier 2 support team. * Efficiently manage and complete assigned support tickets to ensure timely resolutions. * Stay current with the latest developments in ISU enterprise systems and disseminate this knowledge to the customer support team. * Assist Mobile Device Management (MDM) administrators with testing and deploying new system configurations and applications, particularly using Microsoft Intune. * Work closely with system administrators to identify recurring issues and implement long-term solutions. * Research and evaluate new technology and software for potential use by faculty, students, and staff. * Provide training sessions to Tier 2 support staff to enhance their technical skills and knowledge. * Perform other tasks as assigned to support the overall efficiency and effectiveness of the university. Required Relevant Education & Experience Education: 4-year degree in Computer or Technology related field or equivalent in professional certificates from AWS, Cisco, CompTIA, Google, HDI, IAPP, ISACA, ISC2, ITIL Foundation, or Microsoft Experience: 5 Years in an IT support related field OR Education: High School diploma or GED Experience: 10+ years in an IT support related field Required Field(s) of Study No field of study required Preferred Relevant Education and Experience Bachelors degree and 2-3 years of relevant experience Supervisory Responsibilities Has authority or responsibility over staff employees, students, or graduate assistants on a regular basis and may be a direct supervisor. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations A+ Certification, Microsoft Certifications Preferred Other Certificates, Licenses and Registrations CompTIA Network+, CompTIA Security+, Microsoft Certification AZ-900 Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Experience in an educational environment preferred, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community Other Knowledge, Skills and Abilities Experience with Microsoft Cloud Tools Qualifications & Disclaimer To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. NCAA Guidelines All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department. No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU. Position Reappointment Required No Job Duties Essential Duties and Responsibilities Resolve complex issues escalated from the Tier 2 support team Essential Duties and Responsibilities Complete assigned tickets Essential Duties and Responsibilities Maintain technical currency in ISU enterprise systems and disseminate knowledge among the customer support team Essential Duties and Responsibilities Assist MDM administrator(s) with the testing and deployment of new system configurations and applications Essential Duties and Responsibilities Collaborate with system administrators to identify recurring issues and implement long-term solutions Essential Duties and Responsibilities Investigate new technology and software for use by faculty, students and staff. Essential Duties and Responsibilities Performs other duties as assigned. Applicant Documents Required Documents * Resume * Cover Letter/ Letter of Application * References Optional Documents * Letters of Recommendation Supplemental Questions Required fields are indicated with an asterisk (*). * * Do you possess a minimum of a 4-year degree in a computer or technology related field or an equivalent in professional certificates and 5 years of experience in this field OR a High School diploma or GED with 10+ years of experience in this field? * Yes * No
    $30k-38k yearly est. 28d ago
  • Network Administrator

    Schosp

    Remote support specialist job in Sullivan, IN

    QUALIFICATIONS
    $58k-74k yearly est. Auto-Apply 37d ago
  • 25U Signal Support Systems Specialist

    Army National Guard 4.1company rating

    Remote support specialist job in Terre Haute, IN

    Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties * Maintain radio and data distribution systems * Perform signal support functions and technical assistance for computer systems * Provide technical assistance and training for local area networks * Maintenance for equipment, terminal devices, assigned vehicles, and power generators Some of the Skills You'll Learn * Mechanical and electrical principles * Preventive maintenance procedures * Line installation and wiring techniques * Communication security policies and procedures Helpful Skills * Interest in working with electronic equipment * Interest in problem solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.
    $41k-72k yearly est. 58d ago
  • IT Technician-NonEx

    Churchill Downs Inc. 4.6company rating

    Remote support specialist job in Terre Haute, IN

    Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars. Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track! At Terre Haute Casino Resort, we know success starts with you our valuable team members. That's why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play. * Company Benefits Include: * 401k Plan with company match * Employee Stock Purchase Plan (15% discount) * Health, Dental, & Vision Insurance * Flexible Spending Account * Health Savings Account * Company Paid Short-Term and Long-Term Disability Plans * Company Paid Basic-Term Life Insurance * Paid Time Off * Tuition Reimbursement ($5,200 per year for undergrad and graduate course work) * A Variety of Team Member Discounts including: * Ford Affiliate Program * Verizon * AT&T * TicketsAtWork * Skechers * Sherwin Williams * Meal Discounts * Fun Team Member Events * Company-Sponsored Volunteer Opportunities * Team Member Recognition Program * Advancement opportunities and the chance for further professional development are also available. JOB SUMMARY Information Technology technicians support all PC users, all pc hardware, and all related applications. This position ensures all team members can access the required technology and information required for their respective job functions. ESSENTIAL DUTIES AND RESPONSIBILITIES The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration. * Provide stellar customer service to all team members, vendors, and guests of Terre Haute Casino Resort. * Provides 24/7 on-call support for complex and critical computer application problems and issues. * Offers support to the Information Technology staff for duties as assigned. * Performs all duties necessary to ensure high reliability of users and computer systems, as assigned. * Review and adhere to all Information Technology policies, internal controls and standard operating procedures set forth by Churchill Downs Inc. and Terre Haute Casino Resort. * Must complete a minimum of 20 hours of training quarterly in an area related to Information Technology, Casino Operations, Customer Service, Productivity, Management or Leadership, as assigned and approved by the Senior Director of Information Technology. * All other duties as assigned. REQUIRED SKILLS AND ABILITIES SKILLS AND KNOWLEDGE Required * Stellar verbal communication skills suitable for a professional and fast-paced environment. * Type 50 WPM * Advanced Knowledge of Microsoft Active Directory * Advanced Knowledge of PC Components * Advanced Knowledge of Windows Server 2016 & Up Preferred * Casino Gaming Experience * Aristocrat Oasis Administration * Project Planning PHYSICAL DEMANDS * Regularly required to stand, walk, kneel, reach with arms and hands, bend, crawl in small spaces and have the ability to lift up to 50 pounds. * During project prep and go live weeks, the schedule is subject to change to accommodate the demands of the current project, as determined by the department or project leadership. * Schedules are subject to change to accommodate business needs. EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE Minimum of 3 years performing day-to-day end user support in a Microsoft Windows 10 environment, or a minimum combination of 3 years of related education and work experience. SKILLS AND KNOWLEDGE Required * Stellar verbal communication skills suitable for a professional and fast-paced environment. * Type 50 WPM * Advanced Knowledge of Microsoft Active Directory * Advanced Knowledge of PC Components * Advanced Knowledge of Windows Server 2016 & Up Preferred * Casino Gaming Experience * Aristocrat Oasis Administration * Project Planning PHYSICAL REQUIREMENTS & WORKING CONDITIONS WORKING CONDITIONS The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job with or without reasonable accommodations. The employee is frequently exposed to second hand tobacco smoke, fumes or airborne particles. The noise level in the work environment ranges from moderate to high. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision. Already Work Here? Here's a link to apply internally: Employee Login
    $24k-31k yearly est. 3d ago
  • CCBHC Certified Peer Support Specialist

    Hamilton Center 3.4company rating

    Remote support specialist job in Terre Haute, IN

    The CCBHC Certified Peer Support Specialist will provide case coordination, outreach, and advocacy services to individuals entering CCBHC. The CCBHC Certified Peer Support Specialist will provide initial screening and referral services to assist the consumer in connecting to needed resources. The CCBHC Certified Peer Support Specialist may assist in conducting initial health screenings and development of a coordinated treatment plan. These clinics are required to provide a comprehensive set of services for children and adults including 24/7 crisis services; outpatient mental health and substance abuse treatment services; immediate screenings, risk assessments, and diagnoses; and care coordination with emergency rooms, law enforcement, and veteran groups. The CCBHC model provides an integrated model for care delivery to reduce overall healthcare costs and improve patient outcomes. Under Supervision, the CCBHC Certified Peer Support Specialist (PSS) provides peer support services, services as a consumer advocate, provides consumer information and peer support for Consumers in crisis, outpatient, or inpatient settings. The PSS performs a wide range of tasks to assist consumers in regaining control over their lives and recovery process. The PSS will model competence in recovery and coping. Essential Duties/Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Following the guidelines set by the employer, the PSS will interact safely and effectively with Consumers to: Assist Consumers in articulating personal goals for recovery Assist Consumers in determining reasonable and holistic steps moving toward recovery Assist Consumers in identifying barriers to recovery goals Assist Consumers in identifying personal strengths in daily living and recovery skills Observe and reinforce positive progress that Consumers make toward recovery goals Teach problem-solving skills Teach Consumers to identify and combat negative self-talk Teach Consumers how to identify and overcome fears Support the vocational choices Consumers make and assist them in overcoming job-related anxieties and conflicts. Assist Consumers in building social skills by demonstrating and reinforcing proper conduct and respectful interaction. Attend treatment team meetings and medication appointments as requested to represent the needs and perspectives of the Consumer. Utilize his/her/their unique recovery experience to teach and role model the value of every individual's recovery experience. Maintain effective coping and self-help techniques Continue to develop professional skill by maintaining certification through required coursework. Attend relevant seminars, staff in-service trainings whenever offered Investigate community resources for appropriateness of services to Consumers Maintain confidentiality of information Maintain appropriate professional boundaries with Consumers and avoid dual relationships within the community. Support treatment team objectives and strategies Fulfill documentation requirements of employer accurately and within 24 hours of service end time. Use inclusive, culturally appropriate language and attitudes with all consumers and staff Meet job expectations as specified in the Employee Handbook Interact with Consumers, observe behaviors and communicate significant observations to managers. Document information regarding Consumer care and behavior as required in policy and procedure. Administer, document, store, and remit Consumer's drug oral/urine screens Enter and retrieve data using computer or terminal Maintain administrative files and records Monitor to ensure maintenance of a clean, orderly, and safe environment: report needs for repair and maintenance to appropriate staff. Maintain open and regular communication with manager and other agencies involved in Consumer's care. Notify staff and assist in responding to emergency situations. Conduct and assist with selected therapeutic activities assigned and document according to policy and procedure. OBHP qualified staff will be expected to participate in the required clinical supervision. Completion of HCI OBHP training modules within 90-days of hire or after transferring into an OBHP position. Minimum Qualifications/Requirements Must be 18 years of age or older. Must have a minimum of a high school diploma or GED. Individual living in recovery with a mental health and/or substance use condition; and/or family member to another person living with a mental health and/or substance use condition. Must be maintaining healthy recovery from mental illness and/or addiction for a minimum of one year. Must have excellent interpersonal communication skills and the ability to meet written communication requirements. Must be able to complete and verify completion of state-approved training program and passing score on certification exam within six months of hire date. Certificates, Licenses, Registration Valid driver's license in accordance with HCI Motor Vehicle Policy. Maintain current American Red Cross CPR/First Aid certification. Maintain current crisis prevention intervention (CPI) certification. Maintain current peer certification once obtained. Physical Demands PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate in person or by telephone. The employee must be able to travel to client locations. The employee is frequently required to stand, walk, reach, bend, and sit. Work Environment Subject to change depending on scheduled location. Conditions will vary depending on the continuum of treatment from hospital, residential, and community settings. 40+ hour work week Overtime rate after 40 working hours On call schedule in support of crisis Nights and weekends periodically Most of the work of the CCBHC Certified Peer Support Specialist is done out in the community and within the office setting with Consumers. Conditions such as safety, cleanliness and comfort vary widely. Conditions of Employment Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter Completion of MMR, Varicella, influenza and coronavirus vaccine Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use. Completion of Center-wide orientation and ALL required paperwork prior to reporting for work Demonstrated computer literacy through successful completion of pre-employment testing may be required. Completion of HCI Commitment to Quality Training, Trauma Informed Care, and e-learning Successful completion of New Employee Department Checklist within 90 days of employment Attendance at all mandatory staff development and training Successful completion of a six-month on-the-job orientation period Participation in payroll electronic deposit Adherence to Compliance Program Plan Satisfactory reference and background investigation checks. Satisfactory completion of an Indiana Department of Child Services Criminal fingerprinting background, Indiana State Criminal History Check, Sex and Violent Offender Registry, Child Protection Services History and Local law enforcement agency checks at the time of hire and every four years (or at contract renewal when applicable) for any employee that has direct contact on a regular and continuing basis DCS consumers. Complete Recovery Works Training Successful completion of EMR orientation/training. Successful completion of Initial Competency Assessment within the first 30 days of employment Successful completion of Mental Health First Aid Successful completion of all drug screen procedures training from outside agency Successful completion of Annual PES Adherence to all policies, procedures, rules and regulations set forth by Hamilton Center, Inc. Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions about jobs.
    $30k-37k yearly est. 60d+ ago
  • IT Helpdesk Support Specialist

    Taghleef Industries 3.8company rating

    Remote support specialist job in Rosedale, IN

    Job Description For more than 20 years, Taghleef Industries, Inc., has built a reputation as one of the world's largest and most recognized industry leaders in specialty BOPP (Biaxially Oriented Polypropylene) films. This reputation is a result of superior quality of our products and our people. IT Helpdesk Support Specialist The IT Support Helpdesk is responsible for providing the first through some third-tier support functions to his / her end users. A core function of this role is the maintenance and support of client software installed on the desktop, laptops, tablets, as well as hardware support. The successful team member will be required to provide excellent customer service and apply proven problem-solving skills to help identity, communicate, and resolve system issues in a timely manner to maximize the benefit of IT systems investments. Responsibilities: This position is responsible for providing first through third tier level support to a diverse group of end users for PC, server, mainframe applications and hardware via phone, email, IM, etc. on-site / hands-on support as necessary, as the first contact or level of support for the users within the region. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties as needed. Recommends systems modifications to reduce user problems. Install / uninstall all client software on end-user machines, according to the licensing compliance and the IT Manager authorization, including copying all existing business files from the old unit to new. Configure and support the hardware and configuration of printers for the different end-users. Create new users, as well as remove all Ti-NA site users in Active Directory, Exchange, and Office 365 when security forms are submitted for new and termination of accounts according to the Onboarding, Change, and Offboarding procedure. Add, remove, or modify Outlook/Exchange permission for users, such as calendar perms, departed employee mailbox access, etc. according to the tickets raised and approval. Provides 24/7 On-Call Support as necessary. Responsible for submitting purchase requisition, ordering, and setting up all PC's, solid-state units, tablets, scanners, mobile phones, printers, etc. as required for each responsible location. Manage the mobile phones in the US, through the order, activate, and configure/setup mobile devices, including the installation of Company controls for security; as well as monitor individual plans if changes need to be made to accounts. Helps oversee the billing / transfer responsibilities for both Taghleef and employee if / when they leave the company in partnership with Human Resources approval. Contact vendors for support on warranted items and take the necessary steps to get the faulty hardware replaced. Removing, formatting, and/or destroying old hard drives from PC's and disposing of computers, printers per Company guidelines. Document all the solutions provided for Helpdesk tickets as part of the database. Performs other related duties as required and assigned. Requirements: BS Degree in Information Technology, Computer Science, or equivalent work experience Knowledge of all aspects of Microsoft Windows operating systems (mixed versions), mobile devices, and printer support. Knowledge of Office 365, Exchange, and Intune Strong troubleshooting and problem-solving skills are required Flexible (ability to work alternate schedule, off-hours, nights, and weekends as needed) Avid learner Strong customer focus Ability to work on multiple tasks/project Ability to organize, coordinate and manage work volume Excellent verbal and written communication skills Must work well in a team environment and/or as an individual contributor Taghleef is a Drug Free Workplace - Must pass pre-employment drug screen and background check. Taghleef offers a solid track record of growth and expansion in the food packaging industry as well as a competitive benefits package including paid time off, paid holidays, health/prescription, dental and vision insurance, both short and long-term disability coverage, basic life insurance, additional life insurance amounts available including spouse and dependent child coverage through payroll deductions, flexible spending accounts, company funded heath savings accounts, fitness reimbursement, tuition assistance and 401(k) with a company match. Taghleef Industries, is committed to fostering an inclusive workplace. We welcome applicants of all backgrounds and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other trait protected by law.
    $33k-43k yearly est. 4d ago
  • Application Specialist - VJP

    Crane Co 4.3company rating

    Remote support specialist job in Brazil, IN

    Crane ChemPharma & Energy Flow Solutions is a division within the Fluid Handling Business Segment of Crane Co, a US multi-national which specializes in highly engineered products in niche markets. Crane ChemPharma & Energy designs, manufactures, markets and distributes a range of process valves and actuators under multiple brand names for a wide range of applications in a number of industries including the refinery, chemical, biopharmaceutical, and energy industries. Crane has recently embarked on a product development and launch journey with a product portfolio specifically designed for the nascent hydrogen market. **************** **************** Responsible for the execution of the sales strategy for Crane's Vacuum Jacketed Pipe globally. The Applications Specialist drives orders and profitable growth by providing technical expertise to support Inside and Outside Sales in cryogenic applications. The Applications Specialist identifies distinct competitive advantages vs. competitors, assists customers in solving their problems, acts as a key point of contact between the customer and sales team, and provides training and education to the sales teams and customers while assisting sales in targeting opportunities and winning orders. PRINCIPLE RESPONSIBILITIES (includes, but not limited to): * Conducts voice of the customer research to ensure successful launch of new products * Design vacuum jacketed piping system P&IDs for cryogenic applications and for specific customer configurations. * Trains customers & internal teams on piping system layouts and products. * Provides support to BLM to perform competitive benchmarking. * Develop technical analysis of products and applications (ours versus competitors). * Plays an active role in the new product development process, assisting business managers in identifying and researching new product ideas which support existing applications and improve our value proposition or technical advantage. * Execute the launch strategy for new product development and assists business managers through launch preparation * Leads the initiative to certify the products to approved manufacturers list (AML) and customer specifications * Develops materials for and conducts sales training which highlight product features/benefits and differentiated technical advantages. * Conducts customer symposiums to share data and promote our products. * Monitors competitor technical changes in offering - current and new product initiatives. * Provides resources to assist the BLM to develop demand forecasts and improve business models. * Provide front-end technical sales support, and assists account Managers / sales engineers to provide pre-sale and post-sale technical support. * Acts as key technical point of contact for sales, operations, business line, and customers through the execution of new products. * Requires 25%-40% travel, primarily domestically QUALIFICATIONS / EXPERIENCE: * Undergraduate degree in a technical subject e.g. Engineering, Manufacturing. * At least 5 years' experience in a technical quotations or product support position. * Direct experience working with customers in the Cryogenic industry. * Knowledge and understanding of Vacuum Jacketed/Vacuum Insulated Piping Systems. * Previous experience with applicable Liquid Hydrogen, Liquid Nitrogen, Liquid Oxygen applications and customers. * Proficiency with accessory components of vacuum insulated systems. * Commercial experience with industrial cryogenic gas customers or product manufacturers. * 'Hands on' approach - resilient and tenacious. * Strong analytical skills. * Computer fluency with MS office, especially Excel and PowerPoint. * Experience in developing technical presentations of products and applications. * Ability to fluently communicate orally and in writing in English including technical and business understanding. * Previous experience in mid-size to large matrix organization preferred. #LI-VD1 This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
    $62k-91k yearly est. Auto-Apply 30d ago
  • IT Operations Technician

    PDS Tech Commercial 4.3company rating

    Remote support specialist job in Crawfordsville, IN

    **Empower IT Excellence - Join Our Team!** **IT Operations Technician** Start: **ASAP** Contract Length: **6 months to start, possible to extend** Shift: **Day** Pay: **$28.00 - $31.50 per hour (depending on experience)** **Basic Job Functions:** Seeking qualified applicants for the position of IT Operations Technician. This position is responsible for configuring, operating, and maintaining various enterprise wide systems as well as supporting internal IT partners across the enterprise. **Duties of this role include, but is not limited to:** - Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations - Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition - Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications - Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devices - Create and support user account and group membership setups - Procure, setup, configure, distribute and troubleshooting of all mobile devices - Work on projects and perform other duties as assigned - Work a rotational on-call IT support schedule to include evenings and weekends as assigned Safety is the most important part of all jobs within COMPANY; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. **Minimum Qualifications:** - 1-2+ years technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers - IT related associate degree, or Equivalent combination of experience and education will also be considered. **Detailed Selection Criteria:** - Problem Solving - Identifying problems and analyzing or reviewing related information to develop and evaluate options and implement solutions. - Technical Ability - Knowledge of the practical application of technology. This includes applying principles, techniques, procedures, and equipment to the work at hand. - Organizing, Planning, Prioritizing Work - Developing specific goals and plans for prioritizing, organizing, and accomplishing individual work and the work of the team. - Communication Skills - The ability to give full attention to what others are saying and communicating information so that others will understand. - Accountability & Dependability - Displays responsibility, reliability, is committed to fulfilling work obligations and can hold others accountable for desired results. - Customer Service - Supporting internal customer needs and requests for help in a timely and effective manner. - Teamwork - Working as part of a coordinated effort with others to achieve a common goal. - Independence - Ability to work efficiently with minimal oversight. **Preferred Qualifications:** - Experience installing, configuring, and troubleshooting MS Windows, Office, Outlooks, and other basic Windows applications - Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals - Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badges - Experience with workstation imaging software and an MDM solution such as Intune - Experience in a heavy industrial setting - Customer support or helpdesk experience - IT certifications, such as a current CompTIA A **Take Your IT Career to the Next Level - Apply Now!** **Pay Details:** $28.00 to $31.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $28-31.5 hourly 12d ago
  • Marketing Automation Specialist - Marketo (Brazil)

    Marvel Marketers

    Remote support specialist job in Brazil, IN

    As a Marketing Automation Specialist, your job will be to partner with our clients to make them successful in their Marketing Automation efforts. This includes: Executing Marketo Programs soup to nuts Keeping up with new features and functionality Partnering with the Client to become an extension of their team to become an invaluable resource to them. You must have the technical aptitude and business acumen to design and implement 1:1 marketing programs to move leads through a “buyers journey”. You must be comfortable analyzing the key causes of data integrity issues (accuracy, duplication and completeness), drive processes/systems that solve these issues and communicate them with confidence to the internal team. You must be comfortable moving a strategy forward with confidence. In return, you get an awesome opportunity to work with amazing clients (some of the fanciest in the Valley) and awesome people who love to have fun while getting stuff done! We are growing fast, which means you grow with us! We also typically have large scale ongoing engagements so you have the opportunity to really understand the client's business first hand. Responsibilities: Work closely with stakeholders on marketing teams to drive campaign production execution and operations Own end-to-end management of marketing campaigns (In some cases Globally) Design/localize, automate and optimize regional demand generation campaigns through Marketo Data management (incl. segmentation analysis, list management and lead processes in the Salesforce (CRM) Automate and improve data integrity operations (where possible) When working with clients you will: Develop and enhance service delivery offerings and methodologies for working with Marketo customers to increase the strategic and business value they achieve with using Marketo Spot new services opportunities and work with sales to close new services business Help us build Marvel Marketers into a First Class Consulting Organization Must haves: 2-4 years experience in Marketo Software Excellent Troubleshooting skills Deep expertise in marketing automation processes including lead management, campaign management and online marketing Expertise with CRM applications such as Salesforce.com Hands-on experience with an enterprise-level Marketing Automation system (Marketo experience required) Analytics Driven Excellent client management skills, strong written and verbal communications, executive level presence Strong project management and organizational skills Nice to haves: Previous Consulting experience is strongly preferred but not required Marketo Certification Highly Desirable Nurture Expertise HUGE plus The position allows for tons of autonomy and asks for utmost professional maturity in return. Not knowing the answer is ok, not figuring it out is not. The Marketing Automation industry is new, exciting, and ever changing. The ideal candidate would not just tolerate but thrive in such ambiguous conditions. If you like new challenges, and want to work with some of the coolest companies in the world, this is right for you. About Marvel Marketers Marvel Marketers (************************ is a Marketing Automation, Digital Marketing, Experience Management and ABM Consultancy. Our clients are sophisticated so we only hire the best to keep up and add value along the entire Digital Marketing Maturity Curve. We also partner strategically on custom digital marketing roles to help support all areas of our client's Digital Marketing Strategy. As we continue to grow and expand our service offerings, we are looking for the best and brightest to join our team. If you applied for a previous role, apply again! Our needs continuously change and evolve. Marvel Marketers offers a comprehensive benefit package, Paid Vacation, Paid Holidays, Full Bootcamp Marketo Level 1 and Level 2 Training, Ongoing Training programs and an epic team of people to work with. Please note: Marvel is seeking individuals authorized to work within the country the position is located at, and are not offering any immigration and/or visa sponsorship at this time Marvel Marketers is an Equal Opportunity Employer Supported by TalentX Staffing: We solve for X. Learn more at talentxstaffing.com.
    $56k-77k yearly est. Auto-Apply 44d ago
  • ENV SERV TECH- Rotating

    Crawford Memorial Hospital 3.8company rating

    Remote support specialist job in Robinson, IL

    Job Title: Environmental Services Tech Department: Environmental Services Reports To: Environmental Services Supervisor Direct Reports: None FLSA Classification: Non-Exempt The Environmental Services Tech is responsible for performing routine, repetitive tasks on a continuous basis with high standards of quality cleaning as the objective. Cleans and services units, rooms, baths, lavatories and offices; cleans and mops floors, dusts furniture and equipment; replenishes supplies of soap and paper products, polishes and cleans doors, windows, vents, and lights of assigned areas. Ensures that all linens are washed and dried according to guidelines set forth by hospital standards for cleanliness with regards to infectious disease protocols. General Duties, Tasks and Responsibilities Performs routine cleaning of designated patient and hospital areas, including restrooms and corridors; transports waste to appropriate disposal areas. Ensures housekeeping chemicals are labeled, storage closets clean and organized and cart is properly stored and/or locked when leaving unit. Uses correct amount and type of chemical according to product specifications and department policies. Performs routine hospital laundry services in accordance with hospital standards; monitors and inspects laundry equipment, supplies and work areas. Cleans lint filters before each load, ensures all lint is cleaned out from under & around filter; Dryers are shut off and doors opened at end of shift; Damp mopping of clean linen room, using microfiber mops; dusts desk, cabinets, tables, fans, etc., in clean drying/folding area. Cleans washers daily, no lint on top of washer at end of day; wash cycles is completed and doors opened at end of shift; vacuums dryer/folding and soiled linen areas and back of dryers. Completes regularly scheduled work assignments and checks accuracy of own work; assists co-workers as requested. Follows standard precautions and uses equipment safely and appropriately. Maintains confidentiality of all department data and activities. Demonstrates flexibility in work schedules and routes. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent combination of education and experience Required Experience Requirements Housekeeping / Laundry minimum 1 year Preferred Computer Skills Basic computer skills Additional Skills Ability to work independently, prioritize and complete tasks in a timely manner Excellent communication and customer service skills
    $34k-48k yearly est. Auto-Apply 10d ago
  • Caregiver Lead/Direct Support Lead

    Res-Care, Inc. 4.0company rating

    Remote support specialist job in Crawfordsville, IN

    Our Company ResCare Community Living Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care. If you want to make an impact by helping people live their best life, read more below and apply today! Responsibilities * Collects and reports management information to ensure continuous evaluation and improvement of operations * Works to create a positive work environment and proper deployment of direct care workers * Reports safety and maintenance concerns as needed and Addresses and corrects health, safety, and environmental concerns * Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources * Completes all required documentation in a timely manner * Monitors the budgets and finances of the person (s) served * Coaches and mentors support staff and attends and participates in announced meetings * Successfully completes all necessary training in a timely manner * Other duties as assigned Qualifications * Experience in providing services and supports to individuals with intellectual and developmental disabilities, or related disorders preferred * Minimum age requirement is 18 years * Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company * Capable of working responsibly with highly confidential information * Must be able to work independently as well as part of a team * Must meet all agency requirements for pre-employment as required by Company and/or State regulations * High school diploma or General Education Diploma. Exceptions to educational requirements must comply with state law and regulations * Valid driver's license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier (as applicable per program requirements) About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $17.00 - $20.00 / Hour
    $17-20 hourly Auto-Apply 60d+ ago
  • Biomedical Technician / Equipment Support Specialist - Level III

    Blue Water Thinking

    Remote support specialist job in Danville, IL

    Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company's dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level III Experience - A minimum of five years of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $63,000 - $78,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge
    $63k-78k yearly 11d ago
  • Caregiver Lead/Direct Support Lead

    Brightspring Health Services

    Remote support specialist job in Greencastle, IN

    Job Description Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care. If you want to make an impact by helping people live their best life, read more below and apply today! Responsibilities Collects and reports management information to ensure continuous evaluation and improvement of operations Works to create a positive work environment and proper deployment of direct care workers Reports safety and maintenance concerns as needed and Addresses and corrects health, safety, and environmental concerns Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources Completes all required documentation in a timely manner Monitors the budgets and finances of the person (s) served Coaches and mentors support staff and attends and participates in announced meetings Successfully completes all necessary training in a timely manner Other duties as assigned Qualifications Experience in providing services and supports to individuals with intellectual and developmental disabilities, or related disorders preferred Minimum age requirement is 18 years Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company Capable of working responsibly with highly confidential information Must be able to work independently as well as part of a team Must meet all agency requirements for pre-employment as required by Company and/or State regulations High school diploma or General Education Diploma. Exceptions to educational requirements must comply with state law and regulations Valid driver's license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier (as applicable per program requirements)
    $66k-94k yearly est. 11d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Terre Haute, IN?

The average remote support specialist in Terre Haute, IN earns between $23,000 and $55,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Terre Haute, IN

$36,000
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