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Sales representative internship vs sales support representative

The differences between sales representative interns and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales representative internship and a sales support representative. Additionally, a sales support representative has an average salary of $38,310, which is higher than the $34,556 average annual salary of a sales representative internship.

The top three skills for a sales representative internship include customer service, kids and sales presentations. The most important skills for a sales support representative are sales support, phone calls, and POS.

Sales representative internship vs sales support representative overview

Sales Representative InternshipSales Support Representative
Yearly salary$34,556$38,310
Hourly rate$16.61$18.42
Growth rate4%4%
Number of jobs225,580319,292
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 55%
Average age4747
Years of experience44

What does a sales representative internship do?

In a sales representative internship, an intern's duties depend on the directives of a supervising staff or manager. Typically, they are responsible for gaining industry insights while performing clerical tasks such as preparing and processing documents, greeting visitors, disseminating and organizing files, and running errands as needed. They may also participate in communicating with clients through calls and appointments to offer products and services, ensuring client satisfaction. Furthermore, as an intern, it is essential to familiarize and abide by the company's policies and regulations, including its vision and mission.

What does a sales support representative do?

A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

Sales representative internship vs sales support representative salary

Sales representative interns and sales support representatives have different pay scales, as shown below.

Sales Representative InternshipSales Support Representative
Average salary$34,556$38,310
Salary rangeBetween $27,000 And $43,000Between $30,000 And $48,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-NetApp
Best paying industry-Finance

Differences between sales representative internship and sales support representative education

There are a few differences between a sales representative internship and a sales support representative in terms of educational background:

Sales Representative InternshipSales Support Representative
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Sales representative internship vs sales support representative demographics

Here are the differences between sales representative interns' and sales support representatives' demographics:

Sales Representative InternshipSales Support Representative
Average age4747
Gender ratioMale, 50.7% Female, 49.3%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales representative internship and sales support representative duties and responsibilities

Sales representative internship example responsibilities.

  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Counsele veterans about college and department admissions requirements and how to navigate the registration process.

Sales support representative example responsibilities.

  • Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
  • Facilitate the transition from AS400 to JDE operating system.
  • Utilize all programs, systems, and procedures of windows operating systems.
  • Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
  • Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
  • Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
  • Show more

Sales representative internship vs sales support representative skills

Common sales representative internship skills
  • Customer Service, 39%
  • Kids, 13%
  • Sales Presentations, 9%
  • PowerPoint, 4%
  • Sales Process, 3%
  • Outbound Calls, 2%
Common sales support representative skills
  • Sales Support, 16%
  • Phone Calls, 10%
  • POS, 8%
  • Product Knowledge, 7%
  • Customer Complaints, 6%
  • Customer Inquiries, 6%