Sales representative vs sales/account representative

The differences between sales representatives and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales representative and a sales/account representative. Additionally, a sales/account representative has an average salary of $56,954, which is higher than the $56,591 average annual salary of a sales representative.

The top three skills for a sales representative include sales process, product knowledge and customer service. The most important skills for a sales/account representative are customer service, CRM, and sales process.

Sales representative vs sales/account representative overview

	Sales Representative	Sales/Account Representative
Yearly salary	$56,591	$56,954
Hourly rate	$27.21	$27.38
Growth rate	4%	4%
Number of jobs	205,456	257,122
Job satisfaction	4.33	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 69%
Average age	47	47
Years of experience	4	4

What does a sales representative do?

Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.

What does a sales/account representative do?

A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.

Sales representative vs sales/account representative salary

Sales representatives and sales/account representatives have different pay scales, as shown below.

	Sales Representative	Sales/Account Representative
Average salary	$56,591	$56,954
Salary range	Between $33,000 And $94,000	Between $39,000 And $81,000
Highest paying City	Boston, MA	Olympia, WA
Highest paying state	Massachusetts	Washington
Best paying company	Google	Smartsheet
Best paying industry	Pharmaceutical	Technology

Differences between sales representative and sales/account representative education

There are a few differences between a sales representative and a sales/account representative in terms of educational background:

	Sales Representative	Sales/Account Representative
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 69%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	SUNY College of Technology at Alfred

Sales representative vs sales/account representative demographics

Here are the differences between sales representatives' and sales/account representatives' demographics:

	Sales Representative	Sales/Account Representative
Average age	47	47
Gender ratio	Male, 58.1% Female, 41.9%	Male, 57.8% Female, 42.2%
Race ratio	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between sales representative and sales/account representative duties and responsibilities

Sales representative example responsibilities.

Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
Handle administrative and sales duties as Jr.

Sales/account representative example responsibilities.

Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
Assist external accounts in error resolution so that all EDI transactions process without manual intervention or delay.
Work with senior management to implement a sales program for new P3T software enhancement and participate in CRM application development team.
Collaborate with sales representatives to ensure new account set-up, establish specifications, and assist with EDI account maintenance and invoicing.
Create PowerPoint presentations and literature utilize and present in sales calls.
Core competencies: -Administrative/computer skills: maintain CRM systems to successfully identify potential customers.

Sales representative vs sales/account representative skills

Common sales representative skills

Sales Process, 9%
Product Knowledge, 9%
Customer Service, 7%
CRM, 6%
Business Development, 6%
Sales REP, 5%

Common sales/account representative skills

Customer Service, 13%
CRM, 8%
Sales Process, 6%
Product Knowledge, 5%
Sales Strategies, 5%
Sales Techniques, 4%

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Sales Representative vs Sales/Account Representative

Updated January 8, 2025

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