Switchboard receptionist vs office receptionist

The differences between switchboard receptionists and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard receptionist and an office receptionist. Additionally, an office receptionist has an average salary of $33,554, which is higher than the $31,601 average annual salary of a switchboard receptionist.

The top three skills for a switchboard receptionist include data entry, greeting visitors and front desk. The most important skills for an office receptionist are patients, customer service, and phone calls.

Switchboard receptionist vs office receptionist overview

	Switchboard Receptionist	Office Receptionist
Yearly salary	$31,601	$33,554
Hourly rate	$15.19	$16.13
Growth rate	-	-
Number of jobs	27,914	80,143
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 36%
Average age	42	42
Years of experience	2	2

Switchboard receptionist vs office receptionist salary

Switchboard receptionists and office receptionists have different pay scales, as shown below.

	Switchboard Receptionist	Office Receptionist
Average salary	$31,601	$33,554
Salary range	Between $25,000 And $38,000	Between $27,000 And $41,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Alaska
Best paying company	-	Dairy Farmers of America
Best paying industry	-	Manufacturing

Differences between switchboard receptionist and office receptionist education

There are a few differences between a switchboard receptionist and an office receptionist in terms of educational background:

	Switchboard Receptionist	Office Receptionist
Most common degree	High School Diploma, 34%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Switchboard receptionist vs office receptionist demographics

Here are the differences between switchboard receptionists' and office receptionists' demographics:

	Switchboard Receptionist	Office Receptionist
Average age	42	42
Gender ratio	Male, 5.8% Female, 94.2%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 20.0% Asian, 5.9% White, 58.2% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between switchboard receptionist and office receptionist duties and responsibilities

Switchboard receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.

Office receptionist example responsibilities.

Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
Complete and audit payroll for accuracy.
Process payroll and monthly/quarterly sales tax liabilities.
Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
Provide high-quality customer-service to patients by treating them respectfully and t with discretion.

Switchboard receptionist vs office receptionist skills

Common switchboard receptionist skills

Data Entry, 15%
Greeting Visitors, 14%
Front Desk, 12%
Scheduling Appointments, 11%
Telephone Calls, 9%
Multi-Line Phone System, 7%

Common office receptionist skills

Patients, 20%
Customer Service, 15%
Phone Calls, 12%
Data Entry, 9%
Front Desk, 6%
Appointment Scheduling, 5%

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Office and Administrative Industry
Switchboard Receptionist
Switchboard Receptionist vs Office Receptionist

Updated January 8, 2025

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