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Switchboard receptionist vs office support clerk

The differences between switchboard receptionists and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard receptionist and an office support clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $31,601 average annual salary of a switchboard receptionist.

The top three skills for a switchboard receptionist include data entry, greeting visitors and front desk. The most important skills for an office support clerk are customer service, data entry, and word processing.

Switchboard receptionist vs office support clerk overview

Switchboard ReceptionistOffice Support Clerk
Yearly salary$31,601$32,040
Hourly rate$15.19$15.40
Growth rate--5%
Number of jobs27,914185,683
Job satisfaction--
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 40%
Average age4247
Years of experience22

Switchboard receptionist vs office support clerk salary

Switchboard receptionists and office support clerks have different pay scales, as shown below.

Switchboard ReceptionistOffice Support Clerk
Average salary$31,601$32,040
Salary rangeBetween $25,000 And $38,000Between $25,000 And $39,000
Highest paying City-Tualatin, OR
Highest paying state-Washington
Best paying company-Sierra Pacific Industries
Best paying industry-Finance

Differences between switchboard receptionist and office support clerk education

There are a few differences between a switchboard receptionist and an office support clerk in terms of educational background:

Switchboard ReceptionistOffice Support Clerk
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Switchboard receptionist vs office support clerk demographics

Here are the differences between switchboard receptionists' and office support clerks' demographics:

Switchboard ReceptionistOffice Support Clerk
Average age4247
Gender ratioMale, 5.8% Female, 94.2%Male, 22.7% Female, 77.3%
Race ratioBlack or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 20.0% Asian, 5.9% White, 58.2% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between switchboard receptionist and office support clerk duties and responsibilities

Switchboard receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.

Office support clerk example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
  • Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
  • Compile PowerPoint presentations for various department heads.
  • Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
  • Handle administrative work relate to operational process of the office and patients clinical information.
  • Show more

Switchboard receptionist vs office support clerk skills

Common switchboard receptionist skills
  • Data Entry, 15%
  • Greeting Visitors, 14%
  • Front Desk, 12%
  • Scheduling Appointments, 11%
  • Telephone Calls, 9%
  • Multi-Line Phone System, 7%
Common office support clerk skills
  • Customer Service, 19%
  • Data Entry, 17%
  • Word Processing, 7%
  • Office Equipment, 6%
  • Front Desk, 5%
  • Database Systems, 5%

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