IT Specialist - Networking & Cybersecurity
Technical specialist job in Asheville, NC
The IT Specialist will be responsible for maintaining and securing the company's IT infrastructure, supporting network systems, and managing data processes critical to Milkco's manufacturing operations. This role requires strong technical expertise in networking, cybersecurity, and database management (specifically Microsoft Access). Programming or scripting knowledge is highly desirable as well.
Milkco, Inc. is a Fluid Milk Plant. We process, bottle, and ship fluid milk, juice, tea, and eggnog. Established in 1982 with 50 employees, the plant has grown to 250+. Our employees enjoy steady, stable work without the risk of layoffs.
Responsibilities:
Network Administration & Support:
Manage and maintain LAN/WAN infrastructure, routers, switches, firewalls, and wireless systems.
Monitor network performance and ensure high availability and reliability across production and office environments.
Work with third-party vendors and ISPs to ensure network uptime and efficiency.
Cybersecurity:
Implement and maintain cybersecurity policies and best practices to protect company data and systems.
Manage user access, permissions, and authentication protocols.
Monitor and respond to security alerts, perform risk assessments, and ensure compliance with industry and company standards.
Database Management (Microsoft Access):
Design, maintain, and optimize Microsoft Access databases used for production and warehouse operations.
Integrate Access databases with other data systems (e.g., ERP, inventory, or SCADA systems).
Develop custom queries, forms, and reports to support operational decision-making.
General IT Support:
Provide desktop and user support for Windows-based systems and Microsoft 365 applications.
Maintain IT hardware inventory, including servers, printers, and mobile devices.
Assist with IT-related components of manufacturing equipment and process control systems.
Qualifications:
Education & Experience:
Associate or Bachelor's degree in Information Technology, Computer Science, or experience in lieu of education will be considered as well.
3+ years of experience in IT support, networking, or systems administration (manufacturing experience preferred).
Skills:
Strong knowledge of TCP/IP networking, VPNs, DNS, DHCP, and firewalls.
Experience with cybersecurity tools (endpoint protection, SIEM, backup/recovery solutions).
Proficiency in Microsoft Access, including table design, queries, forms, and reports.
Familiarity with Microsoft 365 administration and Windows Server environments.
Experience with industrial networks (EtherNet/IP, Modbus, or similar) is advantageous.
Strong problem-solving and troubleshooting skills.
Excellent communication and documentation abilities.
Ability to work independently and collaboratively with production, maintenance, and management teams.
Strong attention to detail and a commitment to data integrity and security.
The responsibilities and qualifications are intended to describe the general nature and level of work performed by employee. Other duties may be assigned as required.
Job Type: Full-time
Benefits:
Profit Sharing
PTO (starts earning from Day 1)
401(k) with company match after 90 days
Medical, Dental, and Vision Insurance Plans
Short Term Disability
Life Insurance
Work Location: In person
IT Specialist
Technical specialist job in Travelers Rest, SC
Salary: $50,000 - 60,000
What is your perfect fit?
Strong experience with providing technical assistance to end-users
Ability to research, diagnose and troubleshoot
Great written & oral communication skills
Do you enjoy working in office everyday?
If that describes you, we need to talk!
What your future day will look like:
Normal schedule is 8am - 5pm with ability to work early mornings, evenings or weekends periodically
Assist with software applications and hardware needs
Handling multiple projects at once
Benefits Offered:
Full benefits including medical, dental, STD, Long TD, PTO
Type: Direct
To be a champion in this role, you will need:
1+ years of help desk or technical support experience
Proficiency in Office 365 applications
Ability to travel up to 50 miles as needed
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Finished Vehicle Support Specialist
Technical specialist job in Greer, SC
MAU is hiring a Finished Vehicle Support Specialist for our client in Greer, SC. As a Finished Vehicle Support Specialist, you will provide critical administrative and operational support to the vehicle logistics team, ensuring inventory accuracy, timely reporting, and smooth coordination with internal teams and external service providers. This is a long-term contract opportunity.
Benefits Package:
Health insurance
Dental insurance
Vision insurance
Paid holidays
Paid time off
Uniform allowance
Shift Information:
Monday-Friday | 8:00 AM - 5:00 PM
Required Education and Experience:
BA/BS degree in Business or a related field OR
AA/AS degree in a technical or business field AND
2 years of related business experience OR
4 years of equivalent experience in business
2+ years of experience providing exceptional customer service
1+ years of experience in retail, operations, or transportation
1+ years of related business experience or 6 months of participation in a co-op/internship in business or a related function
General Requirements:
Valid Driver's License
Experience working in a fast-paced, diverse environment
Strong oral and written communication skills
Experience with Microsoft Office
Analytical and problem-solving skills
Essential Functions:
Maintain time administration for intern employees
Create purchase orders and process invoices for Accounts Payable
Perform daily vehicle releases to maintain accurate inventory
Confirm vehicle exit accuracy using distribution systems
Maintain inventory records to ensure staged vehicle location accuracy
Communicate inventory discrepancies to the appropriate department
Send daily inventory reports to service providers to support delivery targets
Perform and communicate daily auto carrier audits per BMW Group Standard Guidelines
Perform other duties as assigned by BMW management
Working Conditions:
Performs work in a normal office setting (Frequently)
Works shifts or variable work hours
Works outside
May wear protective clothing
May work in extreme heat or cold conditions
Physical Demands:
Stands and walks throughout manufacturing areas
Operates computers or other equipment
May sit or stand for prolonged periods
May walk long distances and climb stairs
MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.
All Applicants must submit to background check and drug screening
Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position
EOE
Support Specialist : 199817
Technical specialist job in Greer, SC
NO CORP TO CORP, 1099, OR 3RD PARTY RECRUITER SUBMITTALS.
Functional Title: Support Specialist : 199817
Pay Range: 24.00-33.00 per hour (Depends on experience)
Contract: Long term ongoing with no end date
PTO, Sick Pay, and Holiday Pay Offered
Scope:
Provides administrative and operational support to the vehicle logistics area. Responsible for building positive relationships and interacting with the team, customers, and service providers while managing specific business needs.
Responsibilities:
Maintains time administration for intern employees.
Creates purchase orders and processes invoices to Accounts Payable.
Maintains and performs daily releases to ensure inventory maintenance.
Confirms daily vehicle exit accuracy using supported distribution systems.
Maintains inventory for each vehicle to ensure accuracy of staged locations.
Communicates discrepancies with inventory to correct responsible area.
Daily Inventory report to Service Providers supporting delivery targets
Performs and Communicates Daily Auto Carrier Audit
Performs other duties as assigned by management.
Education:
BA/BS Degree in Business, or a related field;
OR
AA/AS degree in technical of business field AND 2 years of related experience in business.
OR
This is the equivalent of 4 years of experience in business.
Experience:
2+ years of experience providing exceptional customer service.
1+ years of experience in retail, operations or transportation.
1+ years of related business experience or 6 months participation in a co-op/internship in business, or a related function.
1+ years of demonstrating outstanding oral and written communication skills.
1+ years of skills with Microsoft Office.
1+ years of demonstrating strong analytical and problem-solving skills.
1+ years of skills working in a fast-paced and diverse environment.
Valid Driver's License required for this role.
HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
Information Technology Support Engineer
Technical specialist job in Greer, SC
Our enterprise-level client is seeking to add an IT Support Engineer to the team in Greer, SC. Please see below for full details-
Job Notes:
-- 6-month contract / extensions possible, but not guaranteed.
-- Onsite in Greer, SC 29651
-- Drug & Background required.
-- Schedule: 8:00am - 5:00pm M-F
-- Flexibility to work 2nd shift and weekend a plus
-- Onsite in a Manufacturing environment.
Pay Rate = $23 w2 per hour plus benefits
Key Responsibilities:
Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
Reimage and deploy PCs as part of refresh or break/fix processes
Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Ensure timely and professional communication with end users and team leads
Technical Environment & Minimum Requirements:
Strong experience supporting Windows desktop environments
Proven hands-on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem-solving and customer service skills
Nice to Have:
Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands-and-feet network support (switch checks, console sessions)
Certifications:
Certifications such as A+, MCP, or ITIL are a plus but not required
Why Work with Merge IT?
We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.
Let's Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up.
Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let's make it happen.
Computer Field Tech Position- Asheville NC
Technical specialist job in Fletcher, NC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Associate Support Technician
Technical specialist job in Landrum, SC
Join the company defining what it means to be an Impact Lender!
Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending - a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender.
At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit.
How You'll Contribute
Triage, prioritize, categorize, resolve and/or escalate cases within our ITSM (Service Cloud - Salesforce) with a focus on meeting SLAs
Administer and troubleshoot end-user hardware and software on a Microsoft Windows-based domain and a limited number of Mac OS devices
Work in Active Directory\Entra ID performing routine duties such as onboarding, offboarding, password resets, group membership, and troubleshooting account lockouts, etc.
Troubleshoot and resolve basic mobile device support requests iOS/Android
Perform asset management duties such as hardware deployment, hardware return, break/fix, inventory reconciliation, and fulfilling hardware requests
Provide user training and support for commonly used applications and systems
Support end-user functions of the enterprise software application landscape, escalating to respective teams as needed
Maintain service excellence by providing customers with regular updates throughout the management of their incidents and requests
Participate in IT projects such as upgrades, rollouts, and migrations that fall within scope of Tier 1
Troubleshoot basic network and application connectivity issues
Effectively communicate across multiple channels such as email, ITSM cases, chat, phone, and in-person
Assist with creating and maintaining relevant technical knowledgebase articles
Qualifications:
High school diploma or GED
1+ years of experience working in a technical support role
Ability to be on-site at our headquarters in Indian Land, SC
Working knowledge of Windows operating systems
Ability to provide basic technical support on MacOS
Basic experience administering Microsoft 365, Active Directory, Entra ID, and using remote support tools
Proficient communication skills, both written and verbal
Proficient multitasking and organizational abilities.
Basic understanding of IT security principles and practices
Strong analytical skills to investigate and resolve customer support cases
Ability to work extended hours, including nights, weekends, and holidays, if needed during periods of high volume or to meet special requests
Even Better:
Relevant certifications such as A+, ITIL Foundation, etc. are nice to have
Experience in the mortgage industry
Experience with Jira/Confluence, Salesforce Service Cloud, or similar platforms
The expected salary range for this position is between:
$41,900.00 - $61,700.00
The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
We also offer a benefits package that includes:
Competitive pay
Benefits Offered: Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE
Retirement plan: 401(k) and Roth
Paid Time Off: 16 days front loaded. Prorated based on the start date month
11.5 paid holidays per year
Employee assistance program
Excellent career growth opportunity
Fun, team-focused working environment
Employee driven community outreach program
Relocation packages available
The application window is anticipated to close on:
January 2, 2026
We're definitely not your average mortgage company. When you're ready to grow your career AND your impact, we're ready for you. We're also one of the nation's top lenders and are redefining corporate culture. We work hard, we have fun, we invest in our people and we make a difference. Sound like a plan? Good. Learn more at *****************
Auto-ApplyDynamic PC Support Techician
Technical specialist job in Asheville, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Support Specialist - Asheville
Technical specialist job in Asheville, NC
Job Description
IT Support Specialist - Fast Track Your IT Skills with Us!
Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly
Who is Morris Business Solutions:
We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between!
Responsibilities / Qualifications:
Become a tech hero by troubleshooting problems for our clients via phone, email, or in person.
Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key!
Dive into a wide range of IT challenges, from hardware to software.
Highly Preferred Skills (but we can train the right candidate!):
2+ years of IT experience (or a passion for learning and a willingness to grow!)
IT-related degrees or certifications a plus
Experience with networks, firewalls, and keeping servers happy
Experience with the tech trinity: Active Directory, VPN, and SQL
Bonus points for experience with MSP, Office 365, and IP Phones
Be able to work in the Duncan office 5 days a week.
Why Choose Morris Business Solutions?
Competitive salary and bonus structure (hello, financial freedom!)
Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!)
Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!)
Training and development opportunities to keep your tech skills on point
Join a fun and supportive team that feels like family!
Ready to join the Morris Business Solutions family?
IT Helpdesk
Technical specialist job in Asheville, NC
IT HELPDESK TECHNICIAN
The Full-Time IT Helpdesk Technician will be responsible for lending operational support to existing and new locations, to include working with various vendors to achieve all technology requirements. Work duties will encompass a variety of tiered Service Desk tasks when not engaged in active project deliverables. Day-to-day snapshot:
actively participate in managing incidents/requests for support,
contribute to knowledge base,
perform routine operational/maintenance procedures,
asset management/inventory,
and other project and work duties as assigned.
Primary, project-driven responsibilities include physical installation, configuration, and maintenance of wired/wireless network hardware, servers, terminal & computers w/peripherals, administrative computing systems, printers, A/V equipment, and more. This candidate must have a user-friendly attitude with a strong customer service and team-minded orientation. Candidates must be flexible as the position may require after hours work and/or travel in emergency situations, in addition to irregular travel for new property openings or necessary maintenance work. The range for this position is $22.00 to $24.00 an hour. RESPONSIBILITIES- Includes but not limited to the following: 1. Provides end-user support; troubleshoots and diagnoses problems both on-site and remotely. 2. Resolve issues for clients via phone, in person, or electronically. 3. Document, tracks, and monitor service requests received via helpdesk ticketing system to ensure timely resolution. 4. Train and assist employees in computer hardware and software use. 5. Coordinates other technical activities for supported users. 6. Assist with managing physical IT inventory and maintain accurate/detailed inventor. 7. Ensuring internal security best practices and compliance measures. 8. Resolves printing issues and network connectivity issues. 9. Provide operational maintenance support of infrastructure items that affect/involve IT, e.g., phone systems, cabling, internet connectivity, copier, printer, scanner, and fax systems. 10. Other duties may be assigned as needed. 11. Position may require after hours work and/or travel in emergency situations, in addition to irregular travel for new property openings or necessary maintenance work. 12. Current Software Environment: Intergy, Practice Analytics, Eaglesoft, Microsoft Office365, VMWare, XMedius, Bitdefender, AppRiver, StorageCraft, EPIC/Electronic Health Records-2023. 13. Current Hardware Environment: Stratus & Dell servers, Dell Workstations, Dell & HP terminals Surface tablets, Chromebooks, SonicWALL firewall, Aruba switches, Mitel phone system, Ubiquiti wireless, Konica Minolta MFP & HP printers. Knowledge and Skills desired:
Excellent customer service skills, willingness to empathize with others and follow-through in providing the most efficient service possible.
Proficient in the use of Microsoft Office programs to produce correspondence, documents, presentations, records, and spreadsheets.
General knowledge of best practices and procedures in maintaining networks and computing/systems environments.
Hands-on comfort with common power/hand tools that may be needed for installation work.
Knowledge of medical operations.
Familiarity with the role of Federally Qualified Health Centers (FQHCs) in the community.
QUALIFICATIONS:
Ideal candidate with have 2-3 years in Field Tech or related work
Associate's Degree or higher preferred, and/or technical certifications in lieu of degree.
Minimum of 2 years technical, hands-on installation, repair, and/or support work required. Greater “on-the-job” experience considered in lieu of degree or certifications.
Bilingual English/Spanish or English/Russian is desired.
WORK/LIFE BENEFITS
Competitive health plans for employees and dependents including Medical, Dental, Vision, and Telehealth
Eleven (11) Paid Holidays
Two (2) Floating Holidays
Accrued PTO (total of 156 hours 1st year)
No weekends or holiday work required
Employee Assistance Network
FINANCIAL WELL-BEING BENEFITS
403b Retirement Savings with Match
Employer Paid Short/Long Term Disability Insurance and Life Insurance
HRSA and Public Non-Profit Student Loan Forgiveness
CAREER GROWTH BENEFITS
Monthly Staff Meetings and Training
Relias Learning Management System
Continued Medical Education (CME) & Continuing Education (CEU)
Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Hourly range $22 to $24.00
IT Systems Technician
Technical specialist job in Weaverville, NC
Job Title: IT Systems Technician
Reports to: IT Manager
Employment Type: Full-time
Seniority Level: Associate
Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services
Job Function: Information Technology | Maintenance
Job Summary: Position is responsible for supporting end users both onsite and remotely by deploying new equipment and software and performing preventative maintenance on existing equipment. The person should have in-depth technical knowledge of IT end user support.
Key Responsibilities:
• Ability to think strategically, manage time effectively, prioritize work according to severity.
• Provide onsite/remote problem resolution for IT related hardware, software, and applications.
• Resolve onsite/remote user-reported IT problems in a timely manner.
• Install and maintain servers, desktops, and storage devices.
• Provide ordering and coordination support for necessary onsite hardware and service requirements.
• Provides training, troubleshooting, and support to network and communication system users.
• Assist in configuration of desktops, laptops, and peripherals.
• Coordinate IT related issues concerning infrastructure, applications, and business critical systems to appropriate resolution team.
• Assist with automation projects from design and development through on-site installation and implementation.
• Assist in the troubleshooting of PLC and robotic issues.
• Develop data acquisition and visualization systems via SAP and Power Bi.
• Installation and troubleshooting of AV equipment.
Required Qualifications:
• Computer Science degree is highly desired.
• Those who meet all other requirements with demonstrated experience in the field will be considered.
Physical Requirements:
• Routinely lift and/or move up to 40 pounds.
• Specific vision abilities required by this job include close vision and depth perception.
• Routinely reach with hands and arms to handle or feel.
• Frequently required to stand and walk.
• Occasionally required to sit, stoop, kneel, or crouch.
Why Join Us?
• Work for a collaborative, experienced leadership team.
• Be part of an industry leader with a strong brand reputation and an innovation-driven culture.
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Community Support Technician - Supported Employment - Asheville
Technical specialist job in Asheville, NC
Job Description
Supported Employment Community Support Technicians needed for the Asheville and Hendersonville areas. Technician provides support one-on-one with those needing assistance with their employment. Full and part time hours.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
Help Desk Technician
Technical specialist job in Fletcher, NC
Wage: $20-25 per hour
Job Description: As a Helpdesk Technician at Appalachian Network Services Inc, you will provide crucial first-level technical support within our IT Support department. This in-office role focuses on delivering responsive and high-quality remote support for our customers' technology needs, including workstations, servers, printers, networks, and other IT systems.
Key Responsibilities:
Provide prompt and effective first-level reactive remote support for issues related to core business applications, operating systems, workstations, servers, printers, networks, and phone systems.
Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix.
Actively manage and respond to customer support tickets and calls, ensuring high-quality service and timely issue resolution.
Maintain and update system documentation in ConnectWise, ensuring procedures are current and effective.
Communicate effectively with customers, keeping them informed of incident progress and managing notifications for impending changes and scheduled outages.
Additional Duties and Responsibilities:
Maintain high customer satisfaction through fast and effective resolution of customer requests.
Work independently and within a team setting to manage the helpdesk ticket queue, pulling email tickets from the top of the board and answering all support calls.
Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations.
Company Culture:
At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations.
We are committed to providing a supportive environment where employees can thrive and contribute to our success.
We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported.
Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel.
Knowledge, Skills, and Abilities Required:
Proficient understanding of operating systems, business applications, printing systems, phone systems, and network systems.
Strong interpersonal and communication skills, including telephony, active listening, and customer care.
Effective diagnostic and troubleshooting skills, with the ability to multitask and adapt to changes quickly.
Technical awareness to appropriately match resources to technical issues.
Self-motivated with the ability to work effectively in a fast-paced, in-office environment.
Professional Certifications:
Required: CompTIA A+
Preferred: CompTIA Security+, Network+
Experience:
At least 3 years of experience in information technology, preferably in a helpdesk or technical support role.
Associate's degree in Information Technology, Computer Science, or related field; or equivalent experience preferred.
Benefits:
Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions.
Dental and Vision Insurance: Available for employee enrollment at their own expense.
Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available.
Flexible Time Off: We provide flexible time off to support work-life balance.
401(k) Retirement Plan: A 401(k) plan with a company match to aid in your longterm financial planning.
Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance.
Career Advancement: Opportunities for professional growth in a rapidly expanding company.
Schedule:
Full-time, 8 Hour Shift, Monday to Friday
Potential on-call responsibilities as needed
This is a 100% in-office position.
Company's Website:
********************
As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
Infrastructure Technology Support Technician
Technical specialist job in Greeneville, TN
The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business.
KEY RESPONSIBILITIES:
Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments.
Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security.
Provide one-on-one user training and ensure compliance with company policies.
Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications.
Manage and prioritize end-user support requests through the Help Desk ticketing system.
Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications.
Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users.
Collaborate with other Corporate IT members and 3
rd
party vendors to design, implement, and maintain company-wide IT strategies and standards.
Promote and drive adoption of standardized infrastructure, business systems, and best practices.
Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness.
Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders.
KEY SKILLS AND COMPETENCIES:
Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred).
Experience with system administration, server management, and cloud services (Microsoft 365 / Azure).
Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support.
Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues.
Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking.
Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation.
Strong written and verbal communication and interpersonal skills; ability to mentor and train users.
Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Post-secondary education in a related field preferred but not required.
Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred.
Hands-on experience with:
Microsoft Active Directory, Windows Server and Win Client OS
VMware or another Hypervisor, and virtual server management
Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.)
Microsoft 365 tenancy
Azure, AWS, OCI or other cloud infrastructure
Ring Central or other VoIP telephony
Demonstrated success in delivering business value through IT-enabled solutions.
Strong project management skills with the ability to oversee multiple initiatives simultaneously.
Proven vendor management experience.
Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable.
WORKING CONDITIONS/OTHER:
Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday
On-call availability for off-shift issues as required.
Occasional travel to other facilities may be required.
This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%.
Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding)
Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens.
Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.
This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
IT Coordinator
Technical specialist job in Greer, SC
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Greer, SC operation. Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.
The ideal candidate should possess the following:
· Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred)
· Experience in systems engineering, data processing operations, communications, risk management, or other IT areas preferred
· Experience with Microsoft Office (Word, Excel, PowerPoint, Visio)
· Effective oral and written communication skills
· Problem solving and analytical skills, as well as a strong attention to detail
· Ability to multitask
· Experience working with warehouse management systems or sequencing a plus
Responsibilities will include but not be limited to:
· Maintaining the facility network, servers, and PC's
· Troubleshooting and diagnosing network, server, and PC issues
· Assisting upper management with any technology related projects or research
· Assisting the operations group, as needed
· Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects
· Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget
· Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support
We offer a competitive base salary and benefits package including medical, dental, 401K, and paid time off in addition to offering upward mobility within the company.
If you are energetic, self-motivated and looking to launch your career to new heights while becoming part of an expanding organization - don't waste a second - respond today!
Check us out on the web at: ***************************
Auto-ApplyComputer Field Technician
Technical specialist job in Asheville, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dynamic PC Support Techician
Technical specialist job in Fletcher, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Community Support Technician - McDowell County
Technical specialist job in Morganton, NC
Job Description
Community Support Technicians needed for McDowell and Caldwell counties to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports, and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
Computer Field Technician
Technical specialist job in Fletcher, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Community Support Technician - McDowell County
Technical specialist job in Morganton, NC
Community Support Technicians needed for McDowell and Caldwell counties to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports, and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************