Adult Residential Support Professional - Full-Time 3rd Shift
Technical specialist job in Fairchild, WI
Are you looking to make a profound impact on the lives of others? Do you enjoy empowering clients to reach their recovery goals and achieve sobriety? We are happy to introduce Deep River, our brand new Substance Use Disorder treatment facility in Neillsville!
Deep River is currently seeking an Adult Residential Support Professional to join the Neillsville team. Deep River is a comprehensive substance abuse disorder treatment facility in Neillsville, WI committed to helping residents move into sustainable recovery. Services include a full range of DHS 75 and DHS 83 license requirements and include a trauma informed approach, with gender specific services for men.
This is a continuous posting in anticipation of future full-time 3rd shift opportunities working M-F 8pm-8:30am and every other weekend.
Our beautiful facility provides an environment that, combined with the passion for the SUD field of our team members, allows residents to experience meaningful change and hope.
Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors) or Mental Health Residential/Crisis (MHRC) facilities (Severe and Persistent Mental Illness or Crisis).
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and records
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
Must comply with agency and departmental policies and regulations
Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Computer Field Tech Position-Eau Claire WI
Technical specialist job in Eau Claire, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
IT Help Desk
Technical specialist job in Altoona, WI
The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles.
Essential Position Functions
Assist in diagnosing and resolving user issues, actively participating in daily Scrum events.
Ensure adherence to IT policies and procedures, aligning activities.
Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork.
Assist in handling and resolving IT support tickets using appropriate tools and methodologies.
Communicate effectively with users, providing assistance in a user-friendly manner.
Support IT inventory management activities, ensuring real-time accurate tracking of assets.
Contribute to research efforts into emerging technologies supporting IT helpdesk functions.
Assist in documenting IT processes and troubleshooting procedures.
Minimum Requirements of the Position
Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience.
Exposure to or basic experience with IT support functions, hardware, and software troubleshooting.
Exposure to or basic development of effective written and oral communication skills.
Exposure to or basic development of collaborative teamwork skills.
Aptitude for developing problem-solving skills in an IT support context.
Certification Requirements
Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications.
Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices.
ITIL 4 Certified (required within 1 year)
AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year)
CompTIA A+ Computer Technology Industry Association (preferred)
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
Easy ApplyAnalyst - Prog Support
Technical specialist job in Eau Claire, WI
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyDynamic PC Support Techician
Technical specialist job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Learning and Technology Services: Desktop Support Specialist
Technical specialist job in Eau Claire, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Learning and Technology Services: Desktop Support Specialist Job Category: Academic Staff
Employment Type:
Regular
Job Profile:
User Support Supervisor
Job Duties:
POSITION: A full-time, 100% on-site, professional academic staff position is available in Learning and Technology Services (LTS), UW-Eau Claire's central IT organization. The working title for this position is Desktop Support Specialist with an official classification of User Support Supervisor. This is an ongoing position, contingent upon performance.
MINIMUM QUALIFICATIONS: Three years of experience in troubleshooting and solving technology related issues. This is a very customer service focused position and thus having the ability to meet with faculty, staff, and students and work through any technical issues or concerns they are having in a professional and polite manner is required. Excellent written and oral communication skills are a must. The ability to meet deadlines, pay attention to detail, and work under pressure are also required.
PREFERRED QUALIFICATIONS: A bachelor's degree in information systems, computer science, or equivalent area is preferred. Having certifications with any of the following: Dell, Apple, Microsoft, and JAMF. Experience using customer ticketing and asset management systems.
DUTIES: The position is a member of the Client Support Services (CSS) unit of LTS and provides campus-wide technical consulting and support for hardware, software and related systems for the Apple mac OS, Apple iOS, and Microsoft Windows computing platforms. In-depth knowledge of these platforms, and the hardware they are used on is critical to this position's success. This position is also responsible for assisting in the deployment and maintenance of a variety of other types of technology residing in offices and other specialized locations across the UW-Eau Claire campus. The position requires a very well-rounded understanding of technology and its relationship to providing support in a mix of academic and business settings.
This position works closely with a wide range of IT professionals across several LTS units. In coordination with other CSS staff, this position works with, and will assist in, supervising and mentoring student employees.
This position works with the LTS Consulting group who facilitates the purchase of IT related hardware and software for campus. The accurate upkeep of IT asset inventory records by the CSS unit for the entire campus is critical to supporting the Consulting function, as well as its own team functions. The CSS team is also responsible for properly handling the disposal of technology for campus.
Being able to handle difficult and complex assignments while demonstrating problem solving and troubleshooting skills is crucial to this position. Possessing an understanding of the need for establishing priorities, being able to discern the relative importance of various matters, being able to estimate the time necessary to complete tasks and being effective in addressing matters in their order of importance and in a timely manner are also very important.
THE UNIT: Learning & Technology Services consists of 40 full-time staff members along with approximately 70 part-time student employees. Learning & Technology Services is the primary IT unit for the campus and works very closely with Academics Affairs and all other operational units of the university to provide IT services and support.
UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 9,000 students, is consistently recognized as a top comprehensive university in the Midwest. The university is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit *********************************************************************** .
The City of Eau Claire is located 90 miles east of Minneapolis/St. Paul, situated at the confluence of the Chippewa and Eau Claire rivers. The city is at the center of a metropolitan area of approximately 160,000 people. The area features beautiful parks and trails, strong public schools, a vibrant arts scene, varied food culture, and abundant recreational opportunities.
APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following Web site: ********************************************************** Please be sure you have included the following in PDF format:
* Letter of application (Cover Letter)
* Resume
* Names and contact information for three professional references
Please direct requests for additional information about this position to: Craig Ernst; ****************
To ensure consideration, completed applications must be received by September 26th, 2025. However, screening may continue until position is filled.
Key Job Responsibilities:
* Develops and facilitates individual and group end user trainings, answers questions, and provides information specific to complex information technology end user products and services
* Serves as a main point of contact for individuals and groups providing advanced-level organizational information about technology resources and addressing their needs
* Leads, schedules logistics, and secures resources for the completion of technology system integrations, compatibility tests, and functionality maintenance according to established user requirements
* Designs, implements, troubleshoots, and resolves complex data, network connectivity, client/server processes, and application issues according to established policies and procedures
* Completes procurements, installations, configurations, repairs, automations, and modifications of complex technology hardware, software, and associated components independently
* Prepares and distributes reports on assigned unit's performance, recommending adjustments to operational procedures to improve the effectiveness of programs and services
* Serves as the initial supervisor and point of contact on escalated customer services requests or production issues, either resolving or escalating the requests and issues
* Resolves or escalates personnel issues, makes recommendations on applicants after assessing the qualifications of potential new hires, and makes recommendations on the selection of applicants
* Guides the daily activities of an information technology staff by assigning work, evaluating performance, and developing documentation
Department:
Compensation:
Required Qualifications:
Preferred Qualifications:
Education:
How to Apply:
Contact Information:
Special Notes:
INSTITUTIONAL OVERVIEW
UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit ************************************************************** .
The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.
ADDITIONAL INFORMATION
The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.
The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).
The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.
EEO STATEMENT
Qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
Auto-ApplyTechnical Advisor
Technical specialist job in Osseo, WI
Technical Expertise Meets Strategic Impact
The Technical Advisor is the trusted expert for solving complex spray booth challenges, applying advanced troubleshooting, maintenance, and service expertise to keep customers operational. Beyond technical support, this role strengthens technician capability through training and knowledge transfer, while collaborating with Leadership on strategic initiatives that enhance product serviceability, elevate field performance, and deliver exceptional customer experience.
What Success looks Like
Provide expert guidance and actionable solutions for technical issues.
Author, review, and refine service documentation, processes, and diagnostic tools.
Travel to customer sites to support field technicians with complex product troubleshooting.
Partner with Leadership to shape service standards, training programs, and best practices.
Lead hands-on training for equipment startup, maintenance, and service.
Audit field technician performance, delivering feedback and actionable recommendations.
Identify and recommend alternative components and replacement strategies.
Collaborate with colleagues and stakeholders to solve challenging technical problems.
Coordinate internal and external resources to ensure timely resolution of customer issues.
Qualifications That Shine
Associate's degree in a related field with 7+ years in field service, technical customer service, or engineering-or equivalent experience (2 years of relevant work per year of schooling).
Proven track record of training, mentoring, and evaluating remote team members to boost performance.
Skilled at identifying and driving initiatives that deliver real business impact.
Strong problem-solving skills to tackle field-reported technical issues and implement effective solutions.
Experienced in leading cross-functional projects and collaborating across teams to achieve results.
Why You'll Love Working Here
You'll Be Empowered - You'll have autonomy in your role, supported by a team that trusts your judgment
You'll Grow With Us - We invest in your training, development, and long-term career path
You'll Be Rewarded - Competitive pay, performance incentives, 401(k) with profit sharing, and great benefits
You'll Make a Real Impact - Your work supports businesses across North America and shapes the future of finishing technology
You'll Join a Great Team - We're growing fast, we value collaboration, and are committed to your success
About GFS
Global Finishing Solutions is the leading manufacturer of paint booths and finishing systems serving automotive, aerospace, industrial manufacturing, marine, military, rail, trucking, and wood finishing markets. We specialize in building custom solutions that meet each customer's unique needs-and we do it with a team that thrives on collaboration and innovation because we're different.
What makes us different is our unwavering commitment to our core values of family, respect, partnership, improvement, and integrity. We are a family-oriented organization that still values the little things, creating a workplace where you can thrive, fairness guides every decision, and collaboration drives shared success. Small town in spirit but big-hearted in impact, here you're not just joining a company-you're joining a team that grows together, celebrates together, and builds lasting value together. That's the difference. Join us.
Apply now at *****************
🌐 About GFS 📹 Watch Us in Action 🔗 Connect on LinkedIn
GFS is proud to be an Equal Opportunity Employer. We value diversity and welcome applications from all backgrounds. Veterans, women, and minorities are especially encouraged to apply.
Auto-ApplyIT Field Support Technician_Eau Claire
Technical specialist job in Eau Claire, WI
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyClient Support Specialist
Technical specialist job in Eau Claire, WI
Are you a customer-focused professional who enjoys helping others and creating positive experiences? We're looking for a Client Support Specialist to join our team in Eau Claire, WI! As a key member of our client services department, you will provide friendly, efficient, and solution-oriented support by phone and email. You'll respond to inquiries, resolve issues within your authority, and ensure each customer feels valued and supported. You must analyze problems critically and develop creative solutions. The ideal candidate will stand by their ideas and opinions even in the face of firm opposition. This role also involves promoting current marketing campaigns and completing routine administrative tasks.
Responsibilities:
* Provide a full range of customer service-oriented telephone and e-mail support activities to customers and Bank colleagues; greets customers professionally; responds to inquiries of a specific or general nature; determines appropriate response or direction for the caller.
* Promptly respond to and resolve customer concerns, problems and discrepancies by clarifying issues within given authority; researches and explores answers and alternative solutions; reconciles accounts; enters corrections; reverses customer fees or charges with the concurrence of Bank management; escalates unresolved problems.
* Perform operational duties as necessary to support the service center; processes account balance or transfer requests, stop payment orders, changes of address and other such requests based upon proper customer identification, authorization and approval; conducts transaction call back procedures.
* Provide support to all areas of the organization as directed or where service or assistance is needed; demonstrates superior customer service with appropriate follow through with involved customers and colleagues.
* Make outbound telephone calls looking to offer additional products and services which will assist in solving financial needs.
* Make outbound calls to existing clients as follow up to a question or negative status of account.
* Performs a wide variety of routine clerical duties.
* Assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
Must haves:
* One (1) year of work related experience consisting of call center or customer service support duties in the financial service industry.
Desired Qualifications
* Bilingual (English/Spanish)
What's in it for you?
* Full Time, 40 hours per week; occasional Saturdays required.
* Monday - Friday work week
* Competitive pay.
* Eligible for annual incentive based upon company performance and goals.
Perks:
* Health, Vision & Dental Plans
* Health Savings Account (HSA) with CCF Contributions
* Employer Paid Life Insurance and Long Term Disability Plans
* Voluntary Life Insurance and Short Term Disability Plans
* Accident, Critical Illness, and Hospital Indemnity Plans
* Benefits Care Advocate
* Flexible Spending Account
* Health Reimbursement Arrangement (HRA)
* 401K Retirement Plan and Company Match
* Paid Time Off and Paid Holidays
* Time Off for Bereavement Leave, Parental Leave, and Voting
* Paid Time Off Donation
* Paid Time Off Cash Out
* Company-Wide Wellness Program
* Employee Assistance Program (EAP)
* Colleague Referral Program
* Education Reimbursement Program
* Career Planning
* Colleague Pricing on Secondary Market Mortgage Loans
* Colleague Beyond Save & Spend Accounts Perks
* Discount Program
What can you expect from us?
At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.
We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.
Learn more here about how we make more possible: ***********************
Ready to be part of our financial family? Apply online at ccf.us!
If you need assistance applying, contact us at ********* and we will attempt to meet your needs.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.
Seasonal, Operations Technical Specialist
Technical specialist job in Eau Claire, WI
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
#indeedkn
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyAssociate Technology Systems Specialist
Technical specialist job in Eau Claire, WI
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Associate Technology Systems Specialist Cost Center: 101651155 IS-Workplace Svcs Scheduled Weekly Hours: 8 Employee Type: Casual Work Shift:
Casual; variable shifts (United States of America)
Job Description:
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Technical specialist job in Eau Claire, WI
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyProduct Support Specialist (Burn Season Flex)
Technical specialist job in Lake City, MN
As a Hearth & Home Technologies Product Support Specialist (Burn Season Flex) in Lake City, MN, you will be responsible for providing prompt, professional and technical support to internal and external customers in response to a variety of technical and repair situations regarding gas, electric, pellet, and wood burning appliances.
Position Details
* Starting Pay: $19.00+ per hour (based on skills & experience)
* Shift details: 8:30 AM - 3:00 PM Monday - Friday
* Seasonally: September to March / Reduced hours during the off months (4 hours per week)
HHT Benefits Starting Day 1
* Paid Time Off
* Paid Holidays during Burn Season
* Access to Earnings On a Daily Basis
* 401k with company match
* Health Care: medical, dental, and vision
Additional Benefits
* Quarterly Profit Sharing (Eligible after 1 year of service)
* Tuition Reimbursement (Eligible after 6 months of service)
* Paid Parental Leave (Eligible after 1 year of service)
* $10,000 Adoption / Surrogacy Reimbursement (Eligible after 1 year of service)
Role & Responsibilities
* Provide technical and directional assistance to internal and external customers on process and products manufactured by Hearth & Home Technologies (HHT).
* Assist customers via phone, email, and other support tools
* Escalate necessary issues to Consumer Care Team Lead for direction or resolution.
* Work internally with outside sales force, product management and other departments to ensure customer satisfaction.
* Assist with technical and/or complex customer service problems.
* Research service part requirements applicable to unit based on model and serial number.
* Open, track, and close trouble tickets within HHT's CRM systems; ensure problem ownership and promotes end-user satisfaction
* Work in a cohesive team environment
Qualifications
* High School diploma or equivalent
* Required - direct Customer Support or call center experience
* Salesforce knowledge is a plus
* Ability to employ proper customer handling techniques
* Possess troubleshooting and problem-solving skills
* Excellent oral and written communication skills
* Experience with Windows and Microsoft Office suite of programs
* Read, interpret, and understand blueprints and dimensional drawings
* Fluent in English; Preferred- Spanish and/or French languages ability is a plus
Client Support Specialist
Technical specialist job in Eau Claire, WI
Are you a customer-focused professional who enjoys helping others and creating positive experiences? We're looking for a Client Support Specialist to join our team in Eau Claire, WI!
As a key member of our client services department, you will provide friendly, efficient, and solution-oriented support by phone and email. You'll respond to inquiries, resolve issues within your authority, and ensure each customer feels valued and supported. You must analyze problems critically and develop creative solutions. The ideal candidate will stand by their ideas and opinions even in the face of firm opposition. This role also involves promoting current marketing campaigns and completing routine administrative tasks.
Responsibilities:
Provide a full range of customer service-oriented telephone and e-mail support activities to customers and Bank colleagues; greets customers professionally; responds to inquiries of a specific or general nature; determines appropriate response or direction for the caller.
Promptly respond to and resolve customer concerns, problems and discrepancies by clarifying issues within given authority; researches and explores answers and alternative solutions; reconciles accounts; enters corrections; reverses customer fees or charges with the concurrence of Bank management; escalates unresolved problems.
Perform operational duties as necessary to support the service center; processes account balance or transfer requests, stop payment orders, changes of address and other such requests based upon proper customer identification, authorization and approval; conducts transaction call back procedures.
Provide support to all areas of the organization as directed or where service or assistance is needed; demonstrates superior customer service with appropriate follow through with involved customers and colleagues.
Make outbound telephone calls looking to offer additional products and services which will assist in solving financial needs.
Make outbound calls to existing clients as follow up to a question or negative status of account.
Performs a wide variety of routine clerical duties.
Assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
Must haves:
One (1) year of work related experience consisting of call center or customer service support duties in the financial service industry.
Desired Qualifications
Bilingual (English/Spanish)
What's in it for you?
Full Time, 40 hours per week; occasional Saturdays required.
Monday - Friday work week
Competitive pay.
Eligible for annual incentive based upon company performance and goals.
Perks:
Health, Vision & Dental Plans
Health Savings Account (HSA) with CCF Contributions
Employer Paid Life Insurance and Long Term Disability Plans
Voluntary Life Insurance and Short Term Disability Plans
Accident, Critical Illness, and Hospital Indemnity Plans
Benefits Care Advocate
Flexible Spending Account
Health Reimbursement Arrangement (HRA)
401K Retirement Plan and Company Match
Paid Time Off and Paid Holidays
Time Off for Bereavement Leave, Parental Leave, and Voting
Paid Time Off Donation
Paid Time Off Cash Out
Company-Wide Wellness Program
Employee Assistance Program (EAP)
Colleague Referral Program
Education Reimbursement Program
Career Planning
Colleague Pricing on Secondary Market Mortgage Loans
Colleague Beyond Save & Spend Accounts Perks
Discount Program
What can you expect from us?
At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.
We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.
Learn more here about how we make more possible: ***********************
Ready to be part of our financial family? Apply online at ccf.us!
If you need assistance applying, contact us at ********* and we will attempt to meet your needs.
In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.
Internship - DC/MM IT Support
Technical specialist job in Eau Claire, WI
Why Work for Menards?
Profit Sharing & 401K
Team Member Discount
Highly collaborative work environment
The DC/MM IT Support Technician Intern is responsible for providing equipment repair assistance to the Menards's Distribution Centers and Midwest Manufacturing departments; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great experience.
The schedule for this position is flexible and we work with your school schedule! The position requires 15-20 hours per week between 8:00 a.m. - 5:00 p.m. Monday-Friday.
Configure and install hardware and peripheral components, such as monitors, keyboards, printers and disk drives
Repair and perform maintenance on company owned computers and peripherals
Troubleshoot basic network related issues
Enter commands and observe system functions to verify correct system operation
Perform generic and basic tests on connectivity and application launches
Recommend or perform remedial actions to correct problems and documents issues
Unpack equipment and pack equipment for shipping
Provide updates and completion information to manager and/or Team Members
Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management
Routinely works aloft on ladders with hand tools and test sets
Follow established company policies regarding safekeeping and security of equipment under repair
SKILLS & REQUIREMENTS:
Obtaining an Associate or Bachelor Degree in Information Technology, Networking, Communications Technology or equivalent (Candidates must be enrolled in a College/University)
Knowledge of operating systems, such as Android, Windows 10 and Windows 11
Knowledge of MS Office Suite (Word, Excel and Outlook)
Knowledge and experience with printers (multi-Functional and laser)
Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
Excellent analytical skills for problem determination and resolution
Ability to remain calm and courteous in demanding situations
Ability to manage multiple priorities
Ability to work independently, as well as with a group
Must be able to work 15 - 20 hours per week between the hours of 8A - 5P Monday - Friday
This internship is part-time and runs until you graduate
Ability to lift up to 75 pounds for warehouse pickup and delivery duties
Must work within normal office hours at the Menards Distribution Center (remote work is not offered)
Candidates must be eligible to work in the United States, presently and in the future, without sponsorship
BI Help Desk Analyst
Technical specialist job in Black River Falls, WI
Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position:
Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required)
Essential Duties:
Provides IT Help Desk support and resolves problems to the end user's satisfaction.
Monitors and responds quickly and effectively to requests received through the IT Help Desk
Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority.
Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required.
Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software.
Educational Qualifications:
Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required
Associate's degree in Information Systems
Bachelor's Degree in Information Systems, Business, Communications, or related field preferred
2 years of relevant technical experience preferred
Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
Auto-ApplyAssociate Technology Systems Specialist
Technical specialist job in Eau Claire, WI
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Associate Technology Systems SpecialistCost Center:101651155 IS-Workplace SvcsScheduled Weekly Hours:8Employee Type:CasualWork Shift:Casual; variable shifts (United States of America) Job Description:
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyResidential Support Specialist
Technical specialist job in Menomonie, WI
Menomonie, WI | Part-Time
Arbor Place, Inc. is seeking Residential Support Specialists to join our team. This position plays a vital role in supporting individuals in recovery by providing professional, client-centered care in a structured treatment environment.
As a Residential Support Specialist, you will actively engage with clients, support daily routines, model recovery-focused behaviors, and contribute to creating a safe, therapeutic, and respectful atmosphere. This role requires professionalism, critical thinking, and the ability to work both independently and as part of a team.
Schedule Requirements
Arbor Place has a 24/7 residential treatment facility.
Staff must be available to work every other weekend.
Position requires a mix of 1st and 2nd shifts, with occasional overnight shifts.
All new hires will be trained on all shifts to ensure flexibility and program coverage.
What We Offer
Starting Wage: $16.50 - $19.50/hour (based on training, education, and certifications)
Overnight Shifts: Flat rate of $23.25/hour
Responsibilities
Supervise and interact with clients in a respectful, professional manner.
Support clients in daily living skills, structured activities, and program rules.
Monitor client behavior, provide redirection, and model recovery-focused conduct.
Complete required documentation accurately and promptly.
Administer and document medications following training and policy.
Conduct urine analyses and other program monitoring tasks.
Participate in crisis intervention and de-escalation as needed.
Maintain a clean, organized, and safe living environment.
Communicate effectively with team members, supervisors, and other departments.
Attend and actively participate in staff meetings and trainings.
Perform other duties as assigned.
Qualifications
Required:
High school diploma or equivalent.
Ability to pass Wisconsin Caregiver Background Check and pre-employment drug screen.
Valid driver's license and acceptable driving record.
CBRF certifications or willingness to obtain within required timeframe.
Preferred:
Recovery Coach or Peer Support Specialist Certification.
Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field.
Experience in behavioral health, residential care, or substance use treatment.
About Arbor Place, Inc.
Arbor Place, Inc. is a nonprofit organization in Menomonie, WI, providing prevention, treatment, and renewal opportunities to individuals, families, and communities impacted by substance use and mental health disorders.
Join us in making a difference. Apply today!
Student Technician
Technical specialist job in Eau Claire, WI
Job Description
Student Technician
Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations. Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
Qualifications & Skills:
High School Diploma/GED is required.
Must possess a clean driving record
Desire to obtain a life long career in the heavy equipment industry.
Potential Future Responsibilities & Duties:
Maintains relationships with clients by providing service, support, information, and guidance; researching and recommending solutions
Identifies product improvements or new products by remaining current on industry trends, market activities, and competition
Maintains quality service by establishing and enforcing organization standards
Maintains professional and technical knowledge by attending factory training.
Contributes to team effort by accomplishing related results as needed
Responsible for troubleshooting, repairs and reconditioning of construction, municipal and highway related heavy equipment and related components
Always be expected to present a favorable company image in appearance, uniform, language, personal conduct, and while operating a company vehicle
Large Diesel Engine repair and servicing
Construction Equipment Hydraulic systems repair and Servicing
Construction Equipment Electrical systems repair and Servicing
Computer Field Technician
Technical specialist job in Eau Claire, WI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.