Technical specialist jobs in Fort Wayne, IN - 268 jobs

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta's Operations & Trialing Team is seeking a Trialing Specialist Technician in Fort Wayne, IN. This role will provide the highest quality field trial data through timely and accurate note collection and sound trial execution in corn and soybean trials. This includes supporting local trialing efforts to create superior products as well as assisting the Trialing Manager's targeted goals by continuously innovating and driving optimal field trial management. This is an annual position from March 1st, with the assignment ending November 30th. Accountabilities: * Function as an integral member of a team responsible for the full range of seasonal activities related to conducting yield trials including but not limited to planning, actively communicating, packaging, planting, note-taking, and harvest. * Evaluate and secure quality yield trial land in the desired testing area. * Act as a source of information on yield trialing processes and protocols. * Supervise third-party contract labor to assist with planting, phenotyping, and harvest. * Lead projects with impact both on and across stations and sites and provide formal or informal guidance, training, and support to other team members. * Provide input to development of new process protocols and standards. * Effectively communicate regularly with Trialing Manager regarding the status of projects and work activities. * Operate tractors for planting research plots. * Operate research combines for data collection.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Sales and Marketing Description A Technical Support Specialist for KMC Controls provides direct technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to: * Answer technical sales questions via email, telephone, internet, and other written or oral communications. * Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent. * Travel to job sites to resolve issues, as needed. * Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed. * Assist customers in the preparation of project submittal information as needed: * Select KMC products to meet application needs. * Create typical application wiring diagrams. * Review customer submittal information for completeness & accuracy. * Develop standardized written sequences of operation. * On occasion for specific projects and customers with prior approval: * Write application software panel files and test for proper operation. * Create/develop associated graphical library files * Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project. * Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result. * Format shall follow the agreed upon KMC style guide for such programming. * Files shall be fully documented according to the style guide. * Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager. * Provide KMC approved customized "mentoring" training classes to KMC customers. * Provide customized "mentoring" and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed. * Provide copies of any developed panel files & related materials to the VP-Technical Support team that is creating and maintaining the KMC "Standard Applications Library". Assist with/execute assigned feasibility study projects within agreed upon schedules. * Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules. * Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following: * Product specs and functional requirements * Desired & required feature definitions * Market applications, including all "pull along" devices * Competitive analysis of competitive models vs. KMC's solution * Identification of competitive advantages of KMC's solution * Target sell price of the KMC solution * Definition of estimated annual volumes. * Expected "time-to-market" requirements * Be the "content expert" on assigned product categories and make recommendations for new products, features, and obsolescence of old products. * As necessary, conduct technical product presentations to customers or potential customers. * As necessary, refer non-sales related technical support questions to the Technical Support and Applications department. * Actively/daily engage in the use of the company's CRM system. * Represent KMC Controls at various trade shows and conferences. * Travel as directed and approved (expected to range between 40 - 70%) Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * 5 years Design/Development Engineering in HVAC Digital Controls OR * 5 years' experience in Field Application Engineering & Support of HVAC Controls and Digital Systems OR * 3 years Direct selling of HVAC controls in Branch or Independent representative office of KMC Controls (preferred) or competitor such as Johnson Controls, Honeywell, Siemens, Delta, Reliable, Automated Logic or similar. * Niagara AX/N4 experience/certification is preferred. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities but may be required to direct members of a design team to perform tasks required to complete product development. EDUCATION and/or EXPERIENCE Associate or BS degree in Electrical Engineering, HVAC Technology, or Control Systems, with emphasis in a technical discipline. * Proven experience in technical sales, preferably in the HVAC industry. * In-depth knowledge of HVAC systems, controls, and building automation. * Familiarity with KMC Controls' product portfolio and software platforms is a plus. * Niagara AX/N4 experience/certification is preferred. * Experience in Field Application Engineering & Support of HVAC Controls and Digital Systems is preferred. * Design/Development Engineering in HVAC Digital Controls is preferred. * Willingness to travel as needed to meet with clients, attend trade shows, and industry events. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to the technical staff and management. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand or walk; and talk or hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Full-Time/Part-Time Full-Time Position BAS Technical Support Specialist Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Ability to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces #FW18

Job Title: App Support Analyst II FLSA Status: Exempt Job Family: IT - Tech Support Department: IT - Tech Support Responsible for providing technical support, advanced troubleshooting, analysis, and training for insurance applications to independent agent partners, employees, and customers through phone, email, and in-person communication. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide technical support and advanced troubleshooting to end users on various issues relating to insurance software applications through prioritization, documentation, and resolution. Provide root cause analysis resulting in interaction with business analysts, developers, and key business resources for appropriate and timely solutions. Log, track, and test system bugs and feature enhancements while providing status updates and workarounds to end users. Participate in regular prioritization discussions of software bugs with key business resources. Draft and deliver mass communication to end users for product rollouts, new features, outages, and best practices. Create written and visual training material for appropriate user education. Create new user accounts in a timely manner with respect to all security requirements. Provide project coordination for small to medium projects including analysis, system design, testing and implementation. Attend budgeted training seminars to gain knowledge and skills required to grow and excel in fulfilling the responsibilities of this role. Complete other projects as assigned. KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess strong customer service skills including clear written and verbal communication. Proven ability to foster a team environment with open communication and collaboration. Must have a solid understanding of insurance workflow and policy lifecycle. Must demonstrate patience working with people struggling to learn technical systems. Analytical thinking and attention to detail is imperative. Proven project coordination skills within a team-oriented environment are required. Interface effectively with external contacts, Brotherhood employees, managers, and other staff members. EDUCATION AND/OR EXPERIENCE Associate's degree in Information Technology, Business, or related field of study is required. Bachelor's degree is preferred. Must have three years of work with computer systems, business analysis, or software support. Experience in advanced technical troubleshooting and leading small to medium projects is desired. Insurance industry background is desired. Technology and/or Insurance Certifications (A+, ITIL, CPCU, CISR, Agile Development, etc.) are desired. Terms and Conditions This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Because the company's niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche. Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: * Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. * Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. * Authorizes dealer warranty work within guidelines and procedures. * Authorizes repairs and supplies parts to non-Jayco repair centers. * Provides information repair procedures and initiates unit returns for repair work. * Provides technical service information to dealers and customers. * Files incident reports for property damage, personal injury or fire. Additional Functions: * Enters pertinent information into unit files. * Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: * Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. * Technical aptitude is required. * Prior high volume call center experience is helpful. Necessary Skills & Abilities: * Willingness to learn, grow and adapt to an ever changing product environment. * Listening skills to thoroughly understand problems and respond appropriately in a timely manner. * Desire and ability to problem solve effectively. Work Requirements: * This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. * This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. * This position is a full-time position, which may require some flexibility in hours and days worked. * Regular attendance is required. * Supervisory responsibilities: none * Remote work: not available. * Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: Install, configure, and maintain Denali Solutions at customer locations Collaborate with clients to understand their unique requirements and provide tailored solutions Conduct on-site assessments to ensure compatibility and optimal performance of systems Provide training to client's staff on the operation and maintenance of installed systems Collaborate with the engineering team to enhance and customize solutions based on client feedback Maintain accurate documentation of installations, configurations, and troubleshooting procedures Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: Ensures Accountability Tech Savvy Communicates Effectively Values Differences Customer Focus Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: High School Diploma 1-3 years of Experience Qualifications: 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Strong ability to troubleshoot hardware and software problems Travels to customer locations as necessary to provide service Strong written and verbal communication skills Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices. 10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures. 10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices. 10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation. 10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists. 10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership. 10% Assists with development and maintenance of required departmental reports. 5% Maintains inventory of all credit union owned hardware, and software deployed to staff. 5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership. 5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training. 5% Effectively engages in high level, self-directed time management and prioritization of workload. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred. Education / Certifications / Licenses A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license. PREFERRED SKILLS Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments. Professional level of verbal and written communication skills are essential to the position. Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems. Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed. Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. COMPETENCIES Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain. Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners. Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. ADA REQUIREMENTS Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care. **Global Reach with a Local Touch** + 140+ years serving healthcare + Over 14,000 teammates worldwide + Serving healthcare partners in 80 countries + Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland + 40+ distribution centers + Portfolio of 300 propriety and branded product offerings + 1,000 branded medical product suppliers + 4,000 healthcare partners served **Benefits** + **Comprehensive Healthcare Plan** - Medical, dental, and vision plans start on day one of employment for full-time teammates. + **Educational Assistance** - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program. + **Employer-Paid Life Insurance and Disability** - We offer employer-paid life insurance and disability coverage. + **Voluntary Supplemental Programs** - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs. + **Support for your Growing Family** - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family. + **Health Savings Account (HSA) and 401(k)** - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits. + **Paid Leave** - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave. + **Well-Being** - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you. The anticipated salary range for this role is: $70k/yr - $80k/yr Schedule: Monday-Friday 9am-5:30pm + overtime The WMS Technical Support Analyst serves as the on‑site system expert for Warehouse Management System (WMS) software and hardware. This role provides technical support to teammates and leadership, ensuring smooth system functionality and operational flow. When not engaged in technical support, the specialist develops, run, and interpret WMS reports to monitor trends, utilization and cost-reduction opportunities/efficiency. + Act as system expert for on‑site WMS software and hardware, serving as liaison between customer IT and hardware users (printers, hand scanners). + Provide day to day technical support for WMS users across the distribution center. + Troubleshoot and resolve system errors, user access issues, and integration problems. + Partner with customer and operations teams to implement WMS updates and enhancements. + Serve as liaison between Operations and customer regarding WMS functionality. + Develop, run, and interpret WMS reports to monitor trends, utilization, and efficiency opportunities. + Lead customer initiatives for client implementations, ensuring seamless integration and support. + Maintain knowledge of goals, objectives, policies, and procedures. + Stay current on applicable federal, state, and local laws/regulations. + Perform periodic system and operational validations. + Validate item, location, and inventory data; coordinate corrections with onsite customer. + Facilitate service vendor quotations from creation to payment in partnership with customer. + Maintain work instructions and supporting documentation for licensing and certifications. + Plan and participate in User Acceptance Testing (UAT) for new software releases and patches. + Provide first line support for basic IT hardware operations (scanners, printers, etc.) in partnership with customer IT department. + Participate in initiatives, including implementations and upgrades. + Analyze business problems and existing procedures to assess and implement improvements. + Work closely with leadership to develop and execute project plans, tracking progress effectively. + Train supervisors, managers, and frontline teammates on effective use of WMS tools. + Document processes, procedures, and end user responsibilities across facility operations. + Utilize software programs (Word, Excel, WMS, Power BI, etc.) for data analysis and workflow management. + Manage escalated customer issues within leadership team, ensuring timely resolution. + Participate in customer calls to enhance business processes and service delivery. + Prepare and present performance scorecards to leadership on a periodic basis. + **EDUCATION & EXPERIENCE** + Associate Degree or some college, required; Bachelor's degree preferred. + Preferred experience in Information Systems, Computer Science, or related field (or equivalent experience). + Supervisory or team lead experience preferred. + Preferred supply chain experience, or equivalent combination of education and experience. + Relevant certifications in customer service or management advantageous. + Strong knowledge of WMS platforms (e.g., TecSy, Manhattan, Power BI, or similar). + Familiarity with material planning applications and warehouse management systems. + Strong analytical skills to perform "what‑if" analysis and present findings to support system standards. + Proven ability to meet deadlines, achieve quality results, and manage multiple priorities. + Experience communicating technical solutions to leaders. + Working knowledge of multiple technologies and enterprise‑wide applications in integrated environments. + Ability to apply process improvement methodologies to assigned tasks/projects. + Comfortable operating in a collaborative, shared leadership environment. + **KNOWLEDGE, SKILLS, & ABILITIES** + Excellent problem‑solving, communication, and customer service skills. + Extensive knowledge of process improvement methodologies and best practices. + Demonstrated leadership ability, fostering team development and operational excellence. + Exceptional verbal and written communication skills; able to simplify complex technical concepts. + Strong relationship‑building skills with internal and external stakeholders. + Analytical expertise in evaluating reports, identifying trends, and making data‑driven decisions. + Highly organized, adaptable, and collaborative with a solution‑oriented mindset. + Skilled in time management, multitasking, and project coordination. + Professional, diplomatic, and empathetic approach to challenging situations. + Ability to assess business needs, identify inefficiencies, and implement meaningful improvements. + **ADDITIONAL REQUIREMENTS** + Required to work onsite + Inside working conditions. + Availability to work weekends and after-hours as needed. + Performs additional duties as directed \#LI-ML1 If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor and Accendra Health are now two separate companies. For a limited time, this career site will provide job opportunities for both organizations. Each job description includes the respective company designation, or you can use the company filter tool at the top of the page to sort the listings. Please ensure you confirm which company you are applying to. We are excited to have you here, and thank you for your interest in Owens & Minor and Accendra Health. Owens & Minor (***************************** Accendra Health

Job Description Ready to lead utility projects and help shape Fort Wayne's City Utilities Engineering while working part-time? City of Fort Wayne - City Utilities Engineering Position: Engineering Technician - Administrative & Support Technical Assistant Pay: $24.19 to $30.00 per hour Schedule: Up to 29 hours per week Location: Fort Wayne, IN What You'll Do: Assist with Engineering Administration and Support Group work duties and initiatives Assist with software or system development and programming work duties Assist with Project Management Information System (PMIS) work duties Assist with Geographical Information System (GIS) work duties Assist with development of analytical, interactive, and reporting items using tools such as Power Bi, ESRI GIS software or other software and platforms. Assists with researching, recommending, and creating automation and scripts utilizing programming languages such as Python, Java, JavaScript and Visual Basic Assist with utilizing established procedures, data, and GIS software, such as ESRI ArcGIS, Microsoft Office products and software to create, modify and update GIS records, features, services, databases, maps, apps, dashboards, and diagrams. Must-Have Qualifications: Associates (A.A.S.) or higher degree in Geographical Information Systems, Geospatial Sciences, Computer Science, Urban Planning or an equivalent course of study from a two-year college or technical school. A degree is preferred, but certification and work experience will be considered. Three (3) months practical experience with word processing and spreadsheet software. Six (6) months practical experience in municipal work using Geographical Information Systems (GIS), Computer Science. Experience with ArcGIS software is preferred Why Join Us: Competitive pay Opportunity to lead impactful utility projects in the community Equal Opportunity Employer - All qualified applicants considered Employment is contingent upon the successful completion of applicable drug screening, physical examination, and background checks. Job Posted by ApplicantPro

**The Role** General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world. The organization plays a crucial role in GM's overall vision of Zero Crashes, Zero Emissions, and Zero Congestion. In your role as a manufacturing Site Support Analyst, you will help our manufacturing partners meet daily production targets. In addition, you will ensure that safety and quality standards are met. While working in an action-oriented environment, you will gain a variety of experiences every day. Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas. **What You'll Do** + Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents. + Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets). + The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary. + Position requires working at heights, elevated platforms, and climbing ladders. + Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions + Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems. + Support the incident management process to coordinate issue resolution + Support the label printing process at locations where IT has responsibility. + Complete assigned IT project tasks _(Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution_ ). + Work with our Business Partners to ensure their IT needs are met. + Interact with all levels of the workforce from hourly union production workers up to plant executive leadership. **Your Skills & Abilities (Required Qualifications)** + 3+ years of experience supporting **end-user devices/networks in Information Technology** . + Ability to **maintain, analyze, troubleshoot, and repair end-user equipment** (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections. + Familiarity with remote **PC management tools** ( **VNC, VPN, RDP, Bomgar** ). + Ability to support **Windows PCs** and **peripherals** . + Knowledge of client hardware use, repair, and replacement. + Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills. + Demonstrate initiative beyond the assigned work to improve output and/or assist others. **What Will Give You A Competitive Edge (Preferred Qualifications)** + Knowledge of Client Operating Systems (Windows 10, Windows 11). + A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint). + Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals. + Basic understanding of Active Directory management. + Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: * Exhibit Wavetronix core values: * People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward * Growth Mindset: works to constantly improve processes and improve personally * Innovation Driven: has ability to solve problems * Master installation and configuration of Wavetronix core products * Demonstrate and troubleshoot Wavetronix products * Build positive relationships with customers * Be self‐motivated and enjoy working on and with teams * Have clear written and verbal communication skills * Be intrinsically motivated and enjoy working with the customer * Able to work flexible shifts and to adapt workflow to changing project schedules * Have previous field service experience in traffic signal/ITS cabinets * Provide technical training (typically up to 10 people) on products as needed either in the field or in office * Have the ability to give technical presentations * Review plans and design Wavetronix products into projects * Conduct technical site surveys * Provide service and customer support both in the field and over the phone * Help manage all on site installation/configuration of products * Diagnose errors or technical problems and determine proper solutions * Document processes and produce timely and detailed trip reports * Cooperate with the team and share information across the organization * Comprehend customer requirements and make appropriate recommendations * Keep track of current projects and support cases in CRM * Have a basic understanding of networking * Be excited about personal development and eager to engage in development training * Travel as required within and between territories. * Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives * Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment * Able to effectively use mobile tools and applications * Have a positive relationship with Wavetronix customers * Able to understand and effectively communicate technical procedures and processes to customer * Comprehend customer requirements and make appropriate recommendations to the client * Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones * Master installation and configuration of Wavetronix products * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment * Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products * Learn intersection and controller cabinet basic operation * Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 24 years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

Responsible for supporting the IT Manager in the daily and long-term tasks of the department. The Bowmar IT function encompasses a full spectrum of IT responsibilities from infrastructure through software deployment and maintenance. Essential Duties & Responsibilities Assist in the operation and administration of the Government cloud environment. Maintain compliance with the CMMC program and address vulnerabilities identified by our SOC team. Assist with SharePoint, OneDrive, Multi-Factor Authentication, Switch configuration, and the ERP system. Perform a variety of moderately complex IT support duties to ensure smooth delivery of technology services. Provide user and desktop support (hardware and software), including helpdesk and data management. Set up, install, and configure personal computer hardware and software. Troubleshoot, diagnose problems, and implement corrective action within prescribed guidelines and/or escalate as appropriate. Assist in the preparation, writing, and roll out of IT processes and procedures. Provide user training on new applications, processes, and procedures. The above list reflects the general details considered necessary to describe the principal function of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in this job. Core Competencies: These competencies are identified by Bowmar leadership and should be demonstrated by all employees across the enterprise. Bowmar Core competencies are listed below: Integrity Accountability Proactivity Honesty Position Specific Competencies: Competencies that are identified by Bowmar leadership and are unique to the position and necessary for the individual to successfully accomplish the position's functions. 0 Attention to Detail Decisiveness Technical Expertise Communication Accountability Teamwork Skills & Abilities: Configure and maintain virtual cloud servers + peripheral equipment, e.g. Firewalls, Switches, Access Points. Working knowledge of Cybersecurity controls NIST 800-171. Experience with Domain Controller administration, Server roles, and Group Policies. SharePoint and OneDrive experience, file folder permission management. VoIP software administration. Familiarity with scripting. Experience with ERP systems is preferred. Programming experience is a plus. Have the ability to work with minimum supervision and take the lead if necessary. Must have excellent verbal and written communication skills. Must have a high level of interpersonal skills and integrity, solid team player. Must have the ability to organize, multitask, prioritize, and be flexible. Must exhibit a positive and professional attitude and appearance. Must be a “Team Player”. Education/Experience Requirements: 5+ years in a Microsoft environment Bachelor's degree or equivalent in an Information Technology discipline Physical Requirements and Working Conditions Must be able to stand, walk, sit, talk or hear, and use hands to finger, handle or feel for extended periods of time, reach with hands frequently, and climb or balance and stoop, kneel, crouch or crawl occasionally. Must be able to write and speak clearly. Must have good close vision. Regular lifting of up to 10 pounds and occasional lifting of up to 50 pounds. Incumbent will be exposed to general office and production working conditions that include exposure to fluorescent lights and may include risk of radiation from computer monitor and electrical shock, and may occasionally be exposed to work near moving mechanical parts. The typical work environment has moderate office noise. Additional Information: This position is eligible for bonus, 401(k) matching, vacation, 14 paid holidays, and health and wellness benefits. Salary is based on job-related, non-discriminatory, factors such as experience, education, training skills and abilities. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Bowmar follows a Drug Free Workplace and Substance Abuse Policy. Any individual who is offered employment with Bowmar will be required to submit to a drug screen prior to beginning employment. Employees working in safety-sensitive positions will be subject to random testing. Monday - Friday, 1st shift

Why E2 Optics? 🚀 Join E2 Optics as a Data Center Infrastructure Technician! 🚀 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. Pull, dress, and label cabling (Cat5e/Cat6) according to TIA/EIA standards. Begin RJ45 connector and patch panel terminations with guidance. Assist in labeling and cable identification. Learn and perform basic punch-downs for telecom blocks. Support cable testing using basic tools (Fluke, EXFO) under supervision. Gain exposure to fiber cable dressing and basic handling. Follow safety protocols and maintain a clean, organized work environment. Take direction from senior technicians and supervisors. What We Are Looking For High school diploma or GED Experience testing equipment/cabling, building out racks/cabinets, terminating onto patch panels Basic understanding of RJ45 terminations and punch-downs Comfortable working with color-coded wiring Strong commitment to safety, quality, and productivity Willing and able to workdays, nights, or weekends based on project needs Ability to work on ladders, lift up to 50 lbs, and work in confined spaces Ability to read, write, and understand English; bilingual is a plus OSHA 10 certification (required within first 2 weeks) What We Offer Competitive pay Opportunities for professional development and career growth. BICSI training facilities A supportive and inclusive work environment. Health, dental, and vision insurance. Paid time off and holidays. Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Associate Support Technician Position Requirements & Responsibilities: (These requirements are in addition to any and all Viewrail employment requirements and policies.) The Associate Support Technician will work on-site to serve as the primary, first-level point of contact for all day-to-day IT needs and support for Viewrail and the companies of Viewrail Holdings. This position requires heavy collaboration and teamwork with other members of the IT team to field the incoming support requests and to fix computing and technology problems. Responsibilities: Install and support computing hardware (workstations, printers, mobile devices) Install and support software on Viewrail computing devices Triage and resolve support tickets as they arise Manage user accounts for Viewrail IT systems and software Assist other Viewrail teams with technology and process improvements as directed Keep process and workflow documentation up to date Effectively collaborate in a team environment Contribute to task estimation efforts All other job duties and responsibilities as assigned Required Skills: Proficiency with Microsoft Windows Familiarity with Google Workspace Familiarity with both iOS and Android mobile devices Knowledge of core networking technologies (Subnets, VLANs, DHCP, DNS) Possesses a strong desire to learn Maintains a curious, problem solving attitude Collaborative and able to work well within a team Ability to lift 50 lbs and work on your hands and knees on occasion Capacity to apply critical thinking and an analytical mindset to solve problems Excellent communication skills Desired Skills: CompTIA A+ or other relevant industry certifications Proficiency with MacOS and Linux operating systems Experience in Windows 11 administration Experience with Mobile Device Management A desire to apply IT skills to business process improvement Benefits: Medical Insurance PPO and HDHP options Dental Insurance Vision Insurance Voluntary Life Insurance 401k with Company match of up to 4% Paid Holidays Paid Time Off

Job Description Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. Authorizes dealer warranty work within guidelines and procedures. Authorizes repairs and supplies parts to non-Jayco repair centers. Provides information repair procedures and initiates unit returns for repair work. Provides technical service information to dealers and customers. Files incident reports for property damage, personal injury or fire. Additional Functions: Enters pertinent information into unit files. Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. Technical aptitude is required. Prior high volume call center experience is helpful. Necessary Skills & Abilities: Willingness to learn, grow and adapt to an ever changing product environment. Listening skills to thoroughly understand problems and respond appropriately in a timely manner. Desire and ability to problem solve effectively. Work Requirements: This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. This position is a full-time position, which may require some flexibility in hours and days worked. Regular attendance is required. Supervisory responsibilities: none Remote work: not available. Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.