Technical specialist jobs in Sarasota, FL - 458 jobs
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OT Systems Specialist
Lonza
Technical specialist job in Tampa, FL
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
The OT Systems Engineer supports the design, implementation, and maintenance of Operational Technology (OT) systems at a regulated pharmaceutical oral solid dose (OSD) manufacturing site. This includes PLCs, HMIs, SCADA, BAS/BMS, data historians, LIMS, LMS, and automation interfaces across manufacturing, packaging, utilities, and laboratories.
This role ensures system reliability, cybersecurity, and GMP compliance through robust design, troubleshooting, user administration, and backup/recovery strategies. The engineer also supports Computer System Validation (CSV) activities in alignment with 21 CFR Part 11 and GAMP 5, maintaining validated backup libraries to ensure business continuity and data integrity.
Key Responsibilities:
System Ownership & Lifecycle Management
Manage OT systems (PLCs, HMIs, SCADA, BAS/BMS, LIMS/LMS), ensuring compliance with GAMP and 21 CFR Part 11, and maintain architecture, configuration, and asset documentation.
Backup, Restoration & Disaster Recovery
Maintain validated backups and perform restoration testing for all OT platforms to ensure disaster recovery readiness and compliance.
Project Execution & System Integration
Lead OT scope in equipment installations and upgrades, supporting FAT/SAT, commissioning, and validation in collaboration with Engineering and IT.
Lab Automation & Analytical Systems Support
Integrate lab instruments with OT infrastructure and troubleshoot automated lab workflows, maintaining documentation and backups.
Troubleshooting & Cross-Functional Support
Provide advanced troubleshooting for automation faults and network issues, working with Engineering, QC, Maintenance, and IT to resolve problems.
Cybersecurity & Compliance Oversight
Implement OT cybersecurity controls, manage user access and patching, and support audits with validation and compliance documentation.
Documentation, Collaboration & Continuous Improvement
Author SOPs and validation documents, support cross-functional initiatives, and drive automation optimization and digital transformation efforts.
Key Qualifications:
Bachelors Degree
5 years of relevant experience
Pharma/GMP Experience is preferred
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
$67k-97k yearly est. 1d ago
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Computer Field Technician
BC Tech Pro 4.2
Technical specialist job in Tampa, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-46k yearly est. 6d ago
ABX HVY MTC SUPPORT SPECIALIST (TPA)
ABX Air 4.6
Technical specialist job in Tampa, FL
DUTIES AND RESPONSIBILITIES:
Computer entries for maintenance events and materials
Inventory control of materials
Office/administrative support tasks
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
* This job has no supervisory responsibilities.
QUALIFICATIONS:
REQUIREMENTS:
High school graduate or equivalent
One year previous administrative experience
Inventory, stock room or material control experience
Demonstrated ability to prioritize multiple projects and tasks
Ability to effectively communicate with internal and external customers
Computer skills - specifically in the use of MS office suite
Valid state issued drivers license
PREFERRED SKILLS:
* Previous 121 material or administrative experience
$21k-34k yearly est. 4d ago
Senior Help Desk Technician
Contact Government Services
Technical specialist job in Tampa, FL
Employment Type: Full Time
Department: Help Desk
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
Backup/Restoration admin/support
File Server support
User Account/Mailbox administration
Software/Hardware installation
Handheld device installation/troubleshooting/support
Remote User setup/support/troubleshooting
End-user training
Creation of procedural documentation
Creation of spreadsheets/databases for tracking purposes
Record and update required information for all IT-related tickets utilizing ITIL
Creation of Incident work-log entries
Accurately answer user support questions of software and hardware in the EOUSA office environment
Maintain Account Management forms for new and departed users per Government policy and procedures
Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs' accessories, IT supplies, etc. using spreadsheets
Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
Submit weekly status reports and monthly surveys
Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions
Qualifications:
One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include:
ITIL Foundations certification
Change Management experience
Active DOD clearance of Level 6 Public Trust or above
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package:
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: *******************
#CJ
$40,000 - $80,000 a year
$40k-80k yearly 6d ago
Support Associate - White House Black Market
Chico's FAS, Inc. 4.1
Technical specialist job in Tampa, FL
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Alerts store management to cash supply needs.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Assists with boutique cleanliness and organization
Customer Experience
* Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving
* Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
Previous stock or cashier experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
3576 International Plaza
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$22k-26k yearly est. 4d ago
IT Support Specialist
Stewart Signs 4.5
Technical specialist job in Sarasota, FL
Job Description
The IT Support Specialist is the primary point of contact for technical support within the organization. This role is responsible for providing timely and effective assistance to end users by troubleshooting hardware, software, and network-related issues, ensuring minimal disruption to business operations. This position is an on-site position, Monday through Friday with hours of 8:00 am to 5:00 pm.
Job Responsibilities:
Serve as the primary support contact for all IT-related incidents and inquiries via phone, email, chat, or ticketing system (Zendesk).
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for both in-house and remote users.
Install, configure, maintain, and troubleshoot computers, printers and other peripherals, and common business applications.
Provision and deprovision user accounts, perform password resets and resolve access issues for users.
Document all support activities, resolutions, and follow-ups in the ticketing system.
Monitor system alerts and respond to incidents as required.
Provide basic training and guidance to users on IT systems and best practices as needed.
Work with the company's MSP (Managed Service Provider) as needed to resolve more complex issues.
Maintain and troubleshoot the company's VoIP phone system, working with the vendor's support team on more complex issues.
Patience and professionalism at all times when dealing with users of all technical levels
Other duties as may be assigned.
Education/Experience
Diploma or degree in Information Technology, Computer Science, or a related field (equivalent experience will be considered)
3+ years of experience in an IT technical support role
Experience with Active Directory and Entra, Exchange, and user/mailbox management
Strong knowledge of Windows operating systems (desktop and server) and their troubleshooting
Strong familiarity with Microsoft 365, basic networking concepts, and common business applications
Excellent problem-solving and analytical skills, as well as strong verbal and written communication skills
IT Support Specialist continued:
Experience supporting remote users and mobile devices
Familiarity with VMWare helpful but not required
Skills/Competencies
Multitasking: Ability to juggle two or more projects simultaneously, self-starter.
Analytical: Strong problem-solving and time management skills.
Communication Skills: Ability to effectively communicate the solution and remain calm under pressure.
Effective verbal and written communication skills.
Excellent interpersonal skills interacting successfully with management and team' members. Customer focused mindset.
Ability to work both independently and as part of a team.
Strong attention to detail and documentation.
Job Location
The location of this job is in our Sarasota, Florida office.
Work Environment
This position is in a climate-controlled office setting, seated at a computer.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Sedentary and physical activity requires reaching, bending, kneeling, stooping, pulling, carrying, balancing, lifting up to 30 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus.
Required to stand, walk (or otherwise be mobile).
Ability to deal with stressful situations as they arise.
Stewart Signs is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Stewart Signs strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Stewart Signs complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
$39k-55k yearly est. 5d ago
Technical Support Analyst II
Inovalon 4.8
Technical specialist job in Tampa, FL
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue.
Duties and Responsibilities:
Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included;
Contact and interface for customers regarding support, troubleshooting and problem resolution;
Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
Ability to deescalate customer's and resolve customer technical escalations;
Create knowledge articles to assist department in resolving known customer issues;
Document all activities with customers in CRM per defined process and procedures;
Resolve open cases within specified guidelines;
Elevate issues following escalation procedure timely and as appropriate;
Other duties as assigned;
Maintain compliance with Inovalon's policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.
Job Requirements:
Minimum of 2 years' experience in customer service;
Experience with MS Office Products;
Experience multi-tasking in a fast paced, detail-oriented environment;
Experience working independently;
Experience working with cross-functional teams;
Experience with problem-solving;
Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
Minimum 3 years' experience in a call center environment with high volume of transactions is preferred;
Experience in Healthcare IT industry or medical billing experience is preferred;
Experience in Software Technical Support is preferred;
Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
Experience with using and supporting Software as a Service (SaaS) is preferred;
Experience using multiple Operating Systems such as Linux and Windows a plus; and
Experience organizing and managing workload efficiently and prioritizing projects is preferred.
Education:
High School Graduate or General Education Degree (GED) is required;
Associate degree is preferred.
Physical Demands and Work Environment:
Sedentary work (i.e. sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to inside environmental conditions; and
Travel for this position will include less than 5% locally usually for training purposes.
$51k-74k yearly est. Auto-Apply 11d ago
IT Help Desk Tier 1
Dex Imaging 3.7
Technical specialist job in Tampa, FL
Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the
best
tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us.
We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career.
What You'll Be Doing
Be the go-to person for IT help via phone, email, and ticketing system
Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools
Support audio and video setups in conference rooms (yes, you'll save meetings)
Keep tickets moving and resolved within 24-48 hours
Help users connect to networks, VPNs, and wired connections
Install, update, and maintain software and devices
Follow best practices for security, processes, and documentation
Jump in on other projects as needed, we're a team
What We're Looking For
Clear and friendly communication skills-you can explain tech without the jargon
Adaptable mindset and willingness to learn new tools and systems
Ability to juggle multiple tasks and stay organized
Strong problem-solving and decision-making skills
Comfortable working independently and as part of a team
Basic technical troubleshooting skills and curiosity to learn more
Bonus Points If You Have
A high school diploma or GED (required)
Technical education or 2+ years of IT helpdesk experience
CompTIA A+ certification
Experience with:
Windows, mac OS, Google Workspace, and Microsoft 365
Mac and PC hardware, printers, scanners, and mobile devices
Endpoint security or desktop protection tools
Perks & Benefits
Paid time off starts accruing after 90 days
Health benefits & 401(k) eligibility after 60 days
Medical, Dental, Vision, and Life Insurance
Paid holidays
A supportive team environment with room to learn and grow
If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
$30k-42k yearly est. Auto-Apply 56m ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical specialist job in Tampa, FL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-57k yearly est. 7d ago
Help Desk Technician
Postcardmania 3.9
Technical specialist job in Clearwater, FL
Job DescriptionJoin Our Team as a Help Desk Technician!
Are you interested in joining one of Tampa Bay's Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we've built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
Your mission as a Help Desk Technician is to help the PostcardMania team keep computers and technology operational so that co-workers can get their jobs done. This position is vital to the continued smooth operation of production throughout PostcardMania.
We're looking for someone with the ability to interact effectively and harmoniously with other people, a willingness to learn continuously, an aptitude for finding and proposing solutions, and the ability to follow instructions impeccably. The ideal candidate focuses on positive solutions, handles issues in a timely manner, and makes others feel comfortable asking questions and seeking technical assistance. This role offers room for internal advancement, and we're ideally looking for someone who plans to stay at least two years.
Work Hours
This is a full-time, in-office position
Monday-Friday, 9:00 AM - 6:00 PM, with a one-hour lunch
On-call hours are not required, but occasional nights and weekends may be needed
Compensation
Entry-level position with pay ranging from $15-$18 per hour, depending on experience
Specific Duties Include
Coordinate with IT staff to resolve help desk technical support issues while documenting problems and solutions in the internal ticketing system
Answer calls and emails to support user requests
Research and resolve hardware and software issues, working with IT staff and outside vendors as needed
Set up workstations, including operating system installations and user profile configuration per company standards
Lift up to 50 lbs. for workstation and printer moves
Support mobile devices (iPhone and Android) for email and mobile communications
Perform occasional after-hours and weekend work
Requirements
Friendly with a willingness to help and empower coworkers to expand their own technical abilities
Focused on providing prompt and excellent service by fully resolving requests
Able to seek out and develop unique solutions for various technical issues
Highly motivated and detail-oriented
Excellent analytical and creative problem-solving abilities
Strong written and interpersonal communication skills
Good project management and multitasking skills
Team-oriented
On-call availability as required, with off-hours or weekend work for project implementation or testing. For consideration, please submit your salary history with your resume.
Previous help desk experience required
Benefits
Medical, dental, vision, and life insurance
401(k), short- and long-term disability, accident, and critical illness coverage
Paid vacation time that increases with longevity
Six paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas)
Free on-site yoga twice a week
Free monthly visits to a local chiropractor and more
$15-18 hourly 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Saint Petersburg, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 19d ago
Sr. Data Migration And Reporting Specialist
Career Guidant
Technical specialist job in Tampa, FL
Career Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development & Consulting, Infrastructure & Facility Management Services and Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and outstanding results.
Career Guidant proven and tested methodologies ensures client satisfaction being the primary objective. Committed to our core values of Client Satisfaction, Professionalism, Teamwork, Respect, and Integrity.
Career Guidant with its large network of delivery centres,support offices and Partners across India, Asia Pacific, Middle East, Far East, Europe, USA has committed to render the best service to the client closely to ensure their operation continues to run smoothly. Our Mission
"To build Customer satisfaction, and strive to provide complete Information Technology solution you need to stay ahead of your competition" If you have any queries about our services.
Job Description
The Sr. Data Migration And Reporting Specialist candidate is responsible for analyzing, mapping, transforming and migrating legacy data (various formats) E2E, as well as developing and delivering reusable client-facing Management Information (MI), Bordereaux (bdx) reports, and internal Operational Business and Accounting reports. The candidate will also provide support as-needed for databases and reports, and will focus on both the logical and physical aspects of the database and application data.
Responsibilities
Create scripts for new database migrations and/or changes to existing scripts.
Understand the needs and requirements of the applications using the databases and provide support for these applications.
Author, enhance and debug complex SQL code for data migration and reporting projects.
Performance tuning and optimizing reporting queries.
Ensure accurate check-ins, useful commenting and timely updating of shared development code repositories for documentation, data migration files, and report deliverables.
Gather requirements, create documentation and specifications, develop, test and deliver required reports in response to business user needs.
Provide guidance to junior members of the team.
Work within and/or enhance existing data migration methodologies for new data migration projects.
Work with development staff to develop, maintain and enhance data migration and reporting methodologies, coding standards, and quality assurance policies and procedures.
Knowledge & Experience
Minimum
Microsoft SQL Server 2008/2008R2/2012+
Expert
Data Migration experience
Complex SQL writing
Relational database experience
Proficient
Replication experience
Microsoft SQL Server Reporting Services
BIDS 2008+ (Visual Studio 9+) expertise
Preferred
Insurance/Claims Management Industry
Application experience and competency
CRM & Accounting
Enterprise Financial application experience
Claims Management
XML competency
Team Foundation Services (TFS) Code Repository
Visual Studio (VS) 2013/2015
VB.net competency
Windows Server 2008R2/2012
IBM WebSphere Application Server (WAS) 8.5+
API Experience
SOAP/Web Services
SoapUI
Postman
REST-ful API exposure
Messaging/Integration Middleware experience or exposure
Mulesoft
ESB
Anypoint Studio
Cloudhub
Java 1.6/1.7
Exposure
Able to read Java code
Rels/Objects
BIRT
Personal Attributes
A self-starter with the ability to work independently
Good written and oral communication skills.
Strong technical documentation skills.
Good interpersonal skills.
Ability to conduct research into database issues, standards, and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Work Conditions
Varied work hours to accommodate meetings or conference calls from various time zones.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply.
Note:-
1.This is a Full-Time Permanent job opportunity for you.
2.Only Citizen and Green Card Holder can apply.
3.No OPT-EAD & H1B Consultants please.
4.Please mention your Visa Status in your email or resume.
$73k-95k yearly est. 60d+ ago
Production Application Support - Technology Support III
JPMC
Technical specialist job in Tampa, FL
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
OT Systems Specialist
Lonza
Technical specialist job in Town North Country, FL
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
The OT Systems Engineer supports the design, implementation, and maintenance of Operational Technology (OT) systems at a regulated pharmaceutical oral solid dose (OSD) manufacturing site. This includes PLCs, HMIs, SCADA, BAS/BMS, data historians, LIMS, LMS, and automation interfaces across manufacturing, packaging, utilities, and laboratories.
This role ensures system reliability, cybersecurity, and GMP compliance through robust design, troubleshooting, user administration, and backup/recovery strategies. The engineer also supports Computer System Validation (CSV) activities in alignment with 21 CFR Part 11 and GAMP 5, maintaining validated backup libraries to ensure business continuity and data integrity.
Key Responsibilities:
System Ownership & Lifecycle Management
Manage OT systems (PLCs, HMIs, SCADA, BAS/BMS, LIMS/LMS), ensuring compliance with GAMP and 21 CFR Part 11, and maintain architecture, configuration, and asset documentation.
Backup, Restoration & Disaster Recovery
Maintain validated backups and perform restoration testing for all OT platforms to ensure disaster recovery readiness and compliance.
Project Execution & System Integration
Lead OT scope in equipment installations and upgrades, supporting FAT/SAT, commissioning, and validation in collaboration with Engineering and IT.
Lab Automation & Analytical Systems Support
Integrate lab instruments with OT infrastructure and troubleshoot automated lab workflows, maintaining documentation and backups.
Troubleshooting & Cross-Functional Support
Provide advanced troubleshooting for automation faults and network issues, working with Engineering, QC, Maintenance, and IT to resolve problems.
Cybersecurity & Compliance Oversight
Implement OT cybersecurity controls, manage user access and patching, and support audits with validation and compliance documentation.
Documentation, Collaboration & Continuous Improvement
Author SOPs and validation documents, support cross-functional initiatives, and drive automation optimization and digital transformation efforts.
Key Qualifications:
Bachelors Degree
5 years of relevant experience
Pharma/GMP Experience is preferred
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
$67k-97k yearly est. 1d ago
Technical Support Analyst II
Inovalon 4.8
Technical specialist job in Tampa, FL
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue.
Duties and Responsibilities:
* Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included;
* Contact and interface for customers regarding support, troubleshooting and problem resolution;
* Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
* Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
* Ability to deescalate customer's and resolve customer technical escalations;
* Create knowledge articles to assist department in resolving known customer issues;
* Document all activities with customers in CRM per defined process and procedures;
* Resolve open cases within specified guidelines;
* Elevate issues following escalation procedure timely and as appropriate;
* Other duties as assigned;
* Maintain compliance with Inovalon's policies, procedures and mission statement;
* Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
* Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.
Job Requirements:
* Minimum of 2 years' experience in customer service;
* Experience with MS Office Products;
* Experience multi-tasking in a fast paced, detail-oriented environment;
* Experience working independently;
* Experience working with cross-functional teams;
* Experience with problem-solving;
* Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
* Minimum 3 years' experience in a call center environment with high volume of transactions is preferred;
* Experience in Healthcare IT industry or medical billing experience is preferred;
* Experience in Software Technical Support is preferred;
* Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
* Experience with using and supporting Software as a Service (SaaS) is preferred;
* Experience using multiple Operating Systems such as Linux and Windows a plus; and
* Experience organizing and managing workload efficiently and prioritizing projects is preferred.
Education:
* High School Graduate or General Education Degree (GED) is required;
* Associate degree is preferred.
Physical Demands and Work Environment:
* Sedentary work (i.e. sitting for long periods of time);
* Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
* Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
* Subject to inside environmental conditions; and
* Travel for this position will include less than 5% locally usually for training purposes.
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
Base Compensation Range
$18.80-$25 USD
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
$18.8-25 hourly Auto-Apply 11d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical specialist job in Saint Petersburg, FL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-57k yearly est. 7d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Port Charlotte, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 19d ago
Sr. Data Migration And Reporting Specialist
Career Guidant
Technical specialist job in Tampa, FL
Career Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development & Consulting, Infrastructure & Facility Management Services and Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and outstanding results.
Career Guidant proven and tested methodologies ensures client satisfaction being the primary objective. Committed to our core values of Client Satisfaction, Professionalism, Teamwork, Respect, and Integrity.
Career Guidant with its large network of delivery centres,support offices and Partners across India, Asia Pacific, Middle East, Far East, Europe, USA has committed to render the best service to the client closely to ensure their operation continues to run smoothly. Our Mission
"To build Customer satisfaction, and strive to provide complete Information Technology solution you need to stay ahead of your competition" If you have any queries about our services.
Job Description
The Sr. Data Migration And Reporting Specialist candidate is responsible for analyzing, mapping, transforming and migrating legacy data (various formats) E2E, as well as developing and delivering reusable client-facing Management Information (MI), Bordereaux (bdx) reports, and internal Operational Business and Accounting reports. The candidate will also provide support as-needed for databases and reports, and will
focus on both the logical and physical aspects of the database and application data.
Responsibilities
Create scripts for new database migrations and/or changes to existing scripts.
Understand the needs and requirements of the applications using the databases and provide support for these applications.
Author, enhance and debug complex SQL code for data migration and reporting projects.
Performance tuning and optimizing reporting queries.
Ensure accurate check-ins, useful commenting and timely updating of shared development code repositories for documentation, data migration files, and report deliverables.
Gather requirements, create documentation and specifications, develop, test and deliver required reports in response to business user needs.
Provide guidance to junior members of the team.
Work within and/or enhance existing data migration methodologies for new data migration projects.
Work with development staff to develop, maintain and enhance data migration and reporting methodologies, coding standards, and quality assurance policies and procedures.
Knowledge & Experience
Minimum
Microsoft SQL Server 2008/2008R2/2012+
Expert
Data Migration experience
Complex SQL writing
Relational database experience
Proficient
Replication experience
Microsoft SQL Server Reporting Services
BIDS 2008+
(Visual Studio 9+) expertise
Preferred
Insurance/Claims Management Industry
Application experience and competency
CRM & Accounting
Enterprise Financial application experience
Claims Management
XML competency
Team Foundation Services (TFS) Code Repository
Visual Studio (VS) 2013/2015
VB.net competency
Windows Server 2008R2/2012
IBM WebSphere Application Server (WAS) 8.5+
API Experience
SOAP/Web Services
SoapUI
Postman
REST-ful API exposure
Messaging/Integration Middleware experience or exposure
Mulesoft
ESB
Anypoint Studio
Cloudhub
Java 1.6/1.7
Exposure
Able to read Java code
Rels/Objects
BIRT
Personal Attributes
A self-starter with the ability to work independently
Good written and oral communication skills.
Strong technical documentation skills.
Good interpersonal skills.
Ability to conduct research into database issues, standards, and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Work Conditions
Varied work hours to accommodate meetings or conference calls from various time zones.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply.
Note:-
1.This is a Full-Time Permanent job opportunity for you.
2.Only Citizen and Green Card Holder can apply.
3.No OPT-EAD & H1B Consultants please.
4.Please mention your Visa Status in your email or resume.
$73k-95k yearly est. 28m ago
Production Application Support - Technology Support II
JPMC
Technical specialist job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
Technology Support II - Application Production support
JPMC
Technical specialist job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Knowledge of one or more general purpose programming languages or automation scripting
Hands-on experience with Windows, Linux, and networking protocols or languages
How much does a technical specialist earn in Sarasota, FL?
The average technical specialist in Sarasota, FL earns between $54,000 and $119,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Sarasota, FL